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ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. Are you looking to kick start your career and not sure what path to take yet? or have you already gained some on the job experience and are looking for a new opportunity? Due to continued growth and development of our ACCA call centre staff, we have new opportunities for Customer Advisors working on a permanent staff contract, working 35 hours per week, based in the city centre of Glasgow. Our 9-week call centre training programme commences on 5th January 2026 where you will be based at our Glasgow Queen Street office and will gain valuable experience working in a busy global call centre environment and be fully trained to support our global customer base for 2026. You must be available for an uninterrupted 9-week training period from 5th January 2026 between 9am and 5pm (Monday to Friday) After you have successfully completed the training programme, we offer hybrid working. Ideally are looking for candidates that have customer care / service experience, however we will always consider candidates that are keen to learn and join us at entry level, whether you are a school or college leaver and looking for your first work opportunity or you are working in a customer service/care environment and looking for a new opportunity, we want to hear from you! Advisors are responsible for responding to complex customer requests that across multiple interactive digital channels concurrently. Advisors will operate across all channels (telephone, email, live chat and social media) at any given time, this can result in managing multiple live chats using our webchat service. The role involves interaction with our varied international customer based over the phone, solving complicated issues, navigating language and policy barriers to resolve issues to the customers satisfaction, ensuring excellent levels of service are consistently delivered, ideally resolving enquiries at first point to allow them to continue their professional journey with ACCA. What we can offer you: To be challenged and to work in a busy and friendly work environment. To develop or further develop your skill set and complete a structured 8-week training programme in ACCA Global Customer Service. Work with global customers and connect with people from all over the world. We have some brilliant stats to show that our Customer Advisors are developed across other areas of our ACCA global business. Hybrid / remote working options - (After you have completed our 9-week in office training programme) A great benefits package which includes - Private Health Care, Life Insurance, and income Protection, along with wide a range of flexible benefits. Working Hours We work on a four-week shift pattern rotation between the hours of 0700 and 2000 (working one weekend in four) - 35 hours per week. Starting salary is £24,000 per annum The Person: We're looking for someone who has the following skills/experience: Excellent interpersonal, communication and influencing skills with a track record for providing first class customer service. Highly organised, logical with a methodical approach to work and an emphasis on accuracy and attention to detail. Identify and act on opportunities to improve the customer experience. A positive attitude and approach to work. Good knowledge of Microsoft Office Systems and the ability to multi-task using different systems The Job: Ensure the highest quality of service is always provided through calls, emails, social media and webchat, with adherence to agreed service levels. Providing a first point resolution service to our customers in a professional manner. Contribute to the maintenance of the internal knowledge base to ensure it is accurate and up to date at all times. Be an ambassador for ACCA, treating all internal and external customers with respect and maintain professionalism at all times. Contribute to the continuous improvement of current processes and procedures. We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life. For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here

Job Title: Principal Solutions Architect/Consultant Job Type: Contract Location: Fully Remote Day Rate: £700-1100/day (OUTSIDE IR35) Contract Length: 3 Months (with the view to extend) Principal Solutions Architect/Consultant - Role & Responsibilities • Requirements gathering, • Penetration testing & exploitation, • Consulting with customers, • Communicating and advising customers on vulnerabilities across systems & assets, • Security Architecture Principal Solutions Architect/Consultant - Required Experience • 8+ years in customer-facing Security Architecture / Consulting roles, presenting to Senior Stakeholders, • Experience in the telecommunications sector (ideally on a global scale), working to GSMA standards, • Advanced Security Architecture & Threat Modeling, • Vulnerability management, • Penetration testing & exploitation, • Cloud security (AWS, Azure, GCP) and container security (Docker, Kubernetes), • Network security (firewalls, SIEM, IDS/IPS, packet analysis), • Secure software development & code review, • Incident response, digital forensics, malware analysis, • Identity & access management (IAM, Zero Trust, SSO/MFA), • Security frameworks & compliance (NIST, CIS, SOC2) Interviews: October/November 2025 Start Date: January 2026 How to Apply: Apply to Gary Hargreaves at X4 Technology to learn more about the role or connect with me on LinkedIn to hear about regular job updates available with X4 Technology

Technical Consultant – iScala Connectivity / XSLT Specialist Location / Time Zone: CET (remote possible), Monday–Friday Duration: Immediate start until end of January 2026 Overview: Our client is seeking a technical consultant with strong experience in iScala (Epicor) Connectivity to support their eInvoice implementation project. The primary focus of this role is transforming ERP data into XSLT/XML formats and supporting integration workflows. Key Responsibilities: • Analyse business requirements and translate them into technical specifications, • Develop and configure workflows within iScala Connectivity / Epicor Service Connect, • Create XSLT files for data transformation and ensure XML format compliance, • Conduct unit testing and validate output against functional specifications, • Prepare design documentation and release notes, • Provide training and guidance to end-users on the new solution, • Support User Acceptance Testing (UAT), including initial and follow-up runs, • Troubleshoot and fix any issues identified during testing, • Manage migration of solutions from QA/Development to Production environment, • Support Go-Live activities and handover to the operations team, • Provide HyperCare support post-implementation Required Skills & Experience: • Strong hands-on experience with iScala (Epicor) ERP and Connectivity / Service Connect, • Proven ability to create and manage XSLT/XML transformations, • Familiarity with eInvoice processes or ERP document workflows, • Ability to work CET hours and deliver on tight timelines, • Experience preparing functional/design specifications and release documentation Nice-to-Have: • Prior experience training end-users or supporting Go-Live activities Duration & Commitment: Immediate start, allocation required until end of January 2026

Upsilon Global are seeking a freelance CRA based in The UK to lead activities across UK for an upcoming psychedelics study of patients suffering from PTSD. The study is due to launch in January 2026, with some initial set-up/training activities scheduled for late November/December 2025. The study will run for 3 years and study start-up, monitoring, site management and close-out activities are all expected. Dependant on the final number of confirmed sites and locations, this could 0.8-1.0 FTE for 1 x CRA, or 0.4-0.5 FTE for 2 x CRAs. Key information: Position: Freelance CRA FTE: 2 x 0.4-0.5 FTE or 1 x 1.0 FTE Indication: Psychedelics for PTSD Start Date: December 2025 Travel: Depending on site locations, either nationally or regionalised Location: UK Key Responsibilities: • Support with local submissions and site set-up activities, • Conduct site visits, monitoring and assessment of clinical trial site, ensuring adherence to study protocols, Good Clinical Practice (GCP) guidelines, and applicable regulatory requirements., • Perform source document verification, data collection, and accurate recording of study data, ensuring data integrity and compliance., • Collaborate with site investigators, site staff, and study team members to ensure successful execution of clinical trials., • Assist in the development and review of study documents, including protocols, informed consent forms, and case report forms., • Maintain effective communication with study site, sponsors, and other stakeholders to provide timely updates, address queries, and resolve issues., • Monitor subject safety, reporting adverse events, and ensuring appropriate follow-up actions are taken., • Contribute to the preparation and coordination of study initiation, monitoring, and close-out activities., • Assist in the preparation and participation in regulatory inspections and audits as necessary., • Stay updated with current regulations, guidelines, and industry trends related to clinical research in translational/early-phase trials Experience: • 5+ years independent monitoring experience, • A strong background in psychedelic trial highly beneficial, • Strong network of KOLs / PIs within the psychedelics and/or CBT area beneficial, • In-depth knowledge of local regulatory requirements and clinical trial processes., • Strong organizational and communication skills, with the ability to manage multiple priorities., • Ability to work independently, demonstrating initiative, attention to detail, and problem-solving skills For more information, please apply via the link or contact

Are you passionate about language, culture, and communication? We’re looking for a talented German-speaking Translation & Transcreation Specialist to join one of the world’s leading international retail brands, known for its unbeatable prices, and fast-moving European presence. This is a fantastic opportunity for a linguist who thrives on variety and enjoys being part of a collaborative European team. Title: Native Standard German Translation & Transcreation Specialist Location: Remote Pay: £20 - £25 per hour Contract: Full-time contract, 37.5 hours per week ASAP start until the end of January 2026 About the Role You will play a key role in shaping how this global retailer communicates with customers and colleagues across Europe. You’ll translate and adapt a wide range of materials, from retail operations and training content to internal communications and brand messaging, ensuring everything feels natural, accurate and culturally spot-on. What You’ll Be Doing • Translating and transcreating English content into German, ensuring clarity, consistency, and the right tone of voice., • Maintaining brand glossaries, style guides, and terminology databases to ensure every message feels authentic and on-brand., • Acting as the go-to language expert for the business, advising on linguistic nuances, cultural context, and communication improvements. What We’re Looking For • Fluency in German (native level) and strong English communication skills (spoken and written)., • Proven experience in translation or transcreation., • Excellent attention to detail with a love of language and culture., • Strong MS Office skills and the ability to manage multiple projects at pace. Why Join You’ll be part of a supportive, multilingual team in a company that’s always evolving. Expect variety, challenge, and plenty of opportunity to grow your linguistic expertise in a fast-paced, international environment where no two days are the same. If you’re a confident communicator with a creative eye for language and a passion for accuracy, we’d love to hear from you.

Berry Recruitment is urgently looking for 7.Peak Season Campaign*- ongoing shifts until January 25th 2026 Pay £13.Working Pattern - 4 days in following by 4 days off - including weekend work.Working Hours - 7am start until finish - Shift End Times will vary - Please be aware shift time ends

The Role: We’re looking for a Customer Retention Advisor to join our busy team here at Agria Pet Insurance where you’ll support our customers who are coming to the end of their current policy and want to discuss their renewal with us. A key part of your role will be to actively listen to any customer queries and then work with them to fact find and understand any changes to their policy details and circumstances. You will then utilise your training and our systems to offer the customer the most suitable products and price for their upcoming insurance needs. You’ll be enthusiastic about our products and be able to talk confidently to our customers, making sure they understand everything about their policy and quotation. This role can be based fully remote or from our Aylesbury, Buckinghamshire office once a week (every Wednesday). The start date for this role is Monday 12th January 2026 and you will be required to attend a two week, in office induction when you start (accommodation provided). You must be able to commit to these arrangements and start date in order to be considered for this role. What you’ll be doing: • Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies., • Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications., • Objection handling including but not limited to; policy cancellations, premium increases, Claims decisions., • Support and advise Sales and Customer Service agents with complex queries., • Be the escalation point for complex queries and carry out required investigations to find a satisfactory resolution., • Handle any calls that overflow from Sales or Customer Service to maintain required service levels, • Record and maintain accurate policyholder information using the in-house computer systems What we’re looking for: • Previous experience of working in a customer retention environment with a passion for providing great customer service, • Good initiative and problem solving skills, • Ability to overcome customer objections and drive a positive resolution through excellent communication skills (questioning and listening), • Good computer skills – able to take in-bound calls whilst navigating our in-house system, • Confident communicator Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK’s Best Workplaces™ in 2023, 2024 and again in 2025, we have the top 4 slots on Which? Best Buy pet insurance and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: • Competitive commission structure, • 25 days annual leave which increases with service, plus bank holidays, • Opportunity to buy/sell up to 5 days annual leave per calendar year, • Pension and Life Assurance scheme, • Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too, • We aim to support the health and wellbeing of all our colleagues so you’ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace

Sales Executive Role Salary: £30,000 basic + highly competitive commission (OTE £80k+) first three months - Fixed-term contract Location: Remote (UK-based) Start: Boot camp commencing Monday 5th January - You must be available for this or need not apply. We are a specialist R&D consultancy seeking a driven, results-focused Sales Executive to join our team. This is a fantastic opportunity for a confident, ambitious sales professional who thrives on converting leads into loyal clients and wants to be rewarded generously for their success. What you’ll do • Proactively generate new business through cold calling and lead generation, • Confidently present our services and convert prospects into paying clients, • Consistently meet and exceed monthly sales targets, • Work independently from home with the drive to succeed without handholding What we’re looking for • Minimum 2 years’ proven experience in cold calling & sales, • C-suite experience, • Strong track record of hitting and exceeding sales targets, • Self-motivated and resilient with a genuine passion for success, • Excellent communication and negotiation skills, • Experience in professional services or consultancy sales is an advantage (but not essential) Why join us? • Basic salary of £30,000 + uncapped commission (high OTE potential), • Home-based role – manage your own time and performance, • Initial sales boot camp starting in the new year – showcase your skills, and the top performers will be offered permanent positions, • Opportunity to grow with a fast-paced, ambitious consultancy If you’re hungry for success, thrive on closing deals, and want to be rewarded for your results, we want to hear from you.

Sales Executive – Scotland Join a market leader and start your sales career the right way • Salary: Up to £40,000 basic + bonuses (earn up to 100% of salary!), • Company car (or allowance), hybrid working, flexible benefits, • Hours: 37.5 per week, Monday–Friday, • Sector: Packaging Distribution & Solutions Unpack a rewarding career with Macfarlane Packaging At Macfarlane Packaging, we’re in the business of protecting what matters - our people, our customers, and the planet. We’re also passionate about protecting and growing careers. This is your chance to build a future in professional sales, supported by a business with over 75 years of industry expertise. Whether you’re an experienced salesperson or someone ready to pivot your career into sales, we’ll provide the training, structure, and encouragement you need to thrive. If you enjoy working with people, have a flair for service excellence, and want to turn your commercial acumen into a rewarding career, this could be your perfect next move. Your Role: Sales Executive Joining our Glasgow team, you’ll cover the Scottish market and play a key role in driving business growth. You’ll manage relationships with existing customers while learning to develop new ones - supported by colleagues who will help you master the consultative sales process. This role combines customer service, relationship management, and commercial thinking. It’s ideal if you’ve gained experience in a service-driven environment (such as hospitality, retail, or operations management) and are now ready to build a career in professional B2B sales. What You’ll Be Doing • Building strong relationships with customers to understand their needs and provide tailored packaging solutions., • Supporting existing accounts while learning how to identify and secure new business opportunities., • Collaborating closely with internal teams to ensure customers receive excellent service and solutions., • Using CRM tools to track activity, pipeline progress, and customer engagement., • Working towards sales and growth targets, with full training and coaching provided. What We’re Looking For We’re looking for driven, people-focused individuals who are eager to learn and ready to succeed in a sales environment. You’ll need: • Proven experience in a customer-facing role - ideally from sectors such as hospitality, retail, or service management., • A genuine interest in building long-term relationships and delivering exceptional service., • Commercial awareness and confidence working with business customers., • Strong communication, organisation, and problem-solving skills., • Self-motivation, resilience, and a willingness to learn., • A full UK driving licence and ability to travel across Scotland as required., • Ideally residing within central belt area for closer commute into our offices for internal meetings., • Previous sales experience is welcome but not essential - your attitude, potential, and people skills are what matter most. Why Choose Macfarlane? We reward success with a competitive salary and a generous bonus structure. You’ll also benefit from a strong support network and structured training, helping you develop the skills to excel in sales. Our benefits include: • 25 days holiday (rising to 27 with service) + bank holidays, • Flexible benefits including enhanced pension and life assurance, • A choice of company car or cash allowance (including electric options), • Wellbeing and employee assistance programmes, • Extensive training and career development opportunities, • Employee discounts, volunteering days, and more! Shape Your Future with Us We invest in our people. You’ll have access to accredited development through the Institute of Sales Professionals (ISP) and clear pathways for progression within the business. If you’ve got the passion and commitment, we’ll give you the platform to succeed. Ready to Start Your Sales Career? If you’re ambitious, people-focused, and ready to make your mark, apply now. Click ‘Apply’ to submit your up-to-date CV. All applications will be acknowledged, and we will be holding local interviews in the coming weeks. Macfarlane Packaging is an equal opportunities employer, and we welcome applications from all backgrounds. If you require adjustments during the recruitment process, please let us know. No recruitment agencies, please.

Year 6 Primary School Teacher Vacancy in Portsmouth. • Primary Teacher Role in: Portsmouth, • Primary Teacher Role Start Date: January 2026, • Primary Teacher Contract: Full time, • Primary Teacher Salary: Paid to scale Are you passionate about ducation and dedicated to fostering a nurturing learning environment? We are currently seeking a highly motivated and enthusiastic Year 6 Teacher to join a school l...

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: January 2026, • Salary: £25396.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Graduate Sales Development - Glasgow - UK.Generate leads through a variety of channels, including cold outreach, inbound marketing, and networking events.Qualify leads to determine their potential fit for our services and ensure that they meet our target customer profile.Conduct research on potentia

Senior Biostatistician - FSP position with European Sponsor, role to start January 2026. Join to apply for the Senior Biostatistician - FSP position with European Sponsor, role to start January 2026 at Cytel. Supporting medium complexity clinical trials (starting from Design to Archival experience)

January Start - Full-time contract. They are looking for an experienced SENCO to carry out a full-time contract starting in January until Aug 2026.