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About The RoleWe are actively building diverse teams and welcome applications from everyone.Role: Senior IT Field Delivery Engineer Location: Field-based, SCC Glasgow or Livingston OfficeContract Type: PermanentSalary Package: 26,000 - 28,000 plus large company benefits, company van, a broad flexible benefits scheme, and 2 paid-for volunteering days a yearHours: 9.00 am – 5.30 pm Monday – Friday (+ OOH Rota)Interview Process: 2-stage processWhy SCC?An inclusive workplaceExcellent package: solid basic and company benefitsHybrid working & core hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers.Security clearance or willingness to apply will be required for this role.Key responsibilities:Will be required to undertake advanced diagnostics, repair, and replace PC’s, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals.Complete customer rebuilds and configuration to deskAssist other engineers in the delivery of service to our customers.Cover site roles where required due to planned or un-planned absence.Achieve the dynamic KPI targets set for your role.Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer’s SLA requirements.Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation.Will be able to carry out IMAC projects with little supervision and lead as and when required.Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard.Carry out any other reasonable request from your line management.Participate in 24/7 coverage via a rota system.Work a certain amount of overtime when required to do so. Practice ‘Quick Win’ processes.Act as a mentor to other engineers when required.Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplaceWill maintain company assets to keep them in good working order and good general condition.Be familiar with customer policies and processes where applicable.Skills and experience:Must always be professional and presentable.Must have a full UK driving licence.Must have excellent customer facing skills.Will be required to be self-motivated with good organisational skills, and can work unsupervised.Must possess or can obtain relevant technical certifications.Must possess at least the CompTIA A+, CompTIA Server+ qualifications or have the equivalent knowledge / experience.Must possess the ability to work at height and undertake varied manual handling activities.Will display positive behaviours which support team productivity.Must have a high standard of communication and inter-personal skills to support colleagues and team members.About YouAbout UsSCC is Europe's largest privately-owned IT business, based out of the new 7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. Is this the role you are looking for If so read on for more details, and make sure to apply today. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.We are an equal opportunities employerSCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. xrnqpay If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.Diversity & Inclusion at SCC - Sustainability at SCC - Life at SCC • LocationScotlandAll DepartmentsEngineering & LogisticsAll Departments is a required fieldAdvertising Salary26,000, • 28,000 plus large company benefitsContract TypePermanentJob FunctionCustomer Experience

United Infrastructure Group Kilmarnock, Scotland Lead Safety. Drive Compliance. Shape the Future. Are you an experienced SHEQ professional looking for an opportunity to make a real impact within a growing infrastructure business? Glenelly Infrastructure Solutions, part of the rapidly expanding United Infrastructure Group, is seeking a proactive and influential SHEQ Manager to lead safety, health, environmental and quality standards across our Power & Civils Distribution business. This is a fantastic opportunity to join a business delivering critical infrastructure projects across the UK while playing a pivotal role in developing a positive safety culture, driving continuous improvement and supporting operational excellence. United Infrastructure delivers essential infrastructure projects across power, civils, industrial and commercial sectors throughout the UK. Following the successful acquisition of Glenelly Infrastructure Solutions, our combined expertise, technical capability and geographical reach continue to support some of the UK's most important infrastructure programmes. Our teams specialise in electrical distribution networks, including LV and HV works up to 66kV, overhead lines, underground cable networks, civil engineering and reinstatement projects. As SHEQ Manager, you'll provide strategic leadership, guidance and governance across all SHEQ activities within the business. Working closely with Directors and operational leaders, you'll ensure compliance, maintain industry accreditations and drive a culture where safety and quality are at the heart of everything we do. • Lead, manage and develop a team of SHEQ Advisors, • Drive a positive and proactive SHEQ culture across the business, • Maintain and manage key accreditations including ISO Standards, NERS, Achilles and RoSPA, • Develop, implement and continuously improve SHEQ policies, procedures and strategies, • Lead internal and external audits and ensure compliance with regulatory requirements, • Monitor changing legislation and industry standards, • Deliver training, coaching and mentoring to operational teams, • Produce detailed SHEQ reports, KPI dashboards and performance analysis for senior leadership, • Partner with Directors and Heads of Operations to support business performance and risk management We're looking for someone who can demonstrate: • Chartered IOSH, NEBOSH Diploma or equivalent professional qualification (or working towards Chartered status), • Experience within utilities, infrastructure, construction, power distribution or civil engineering environments, • A proven track record of leading and developing SHEQ teams, • Strong auditing, compliance and management systems experience, • Excellent communication, coaching and stakeholder management skills, • The ability to influence and engage at all levels of an organisation, • Experience presenting SHEQ performance reports to senior leadership teams Desirable: • Experience within a DNO or ICP environment, • Degree, Diploma or HNC qualification in a relevant discipline At United Infrastructure and Glenelly Infrastructure Solutions, our people are our greatest asset. We are committed to investing in our teams, supporting professional development and creating opportunities for long-term career growth. In return, you'll join a business that offers: • A strong safety-first culture, • Opportunities for career progression and development, • Exposure to major infrastructure projects across the UK, • A collaborative and supportive leadership team, • The chance to influence and shape SHEQ performance across a growing organisation #J-18808-Ljbffr

United Infrastructure is a dynamic, rapidly expanding business, delivering critical infrastructure tacross the UK. With a strong focus on safety, efficiency, and long-term value, United Infrastructure partners with clients across the civil, industrial, and commercial sectors to deliver projects that meet the highest standards of performance and sustainability. Following the acquisition of Glenelly, United Infrastructure has expanded its technical capabilities, geographic reach, and depth of expertise. Glenelly’s established reputation and skilled workforce now strengthen United Infrastructure’s ability to deliver integrated, end-to-end infrastructure solutions while maintaining the same commitment to quality and client satisfaction. Together, United Infrastructure and Glenelly combine experience, innovation, and local knowledge to support complex projects and long-term infrastructure development. Glenelly Infrastructure Solutions has an exciting opportunity for a talented SHEQ Manager (H&S Manager) to join our Power & Civils Distribution business based in Kilmarnock. This role will see you providing guidance, support, advice, and governance to the Projects/Business on all SHEQ related subjects. You will also manage all aspects of internal and external audits and governing body compliance to ensure the company is kept up to date with all SHEQ legislation and within their area of control will directly partner and support the Directors/Heads of Operations. As SHEQ Manager you will: • To oversee the SHEQ Advisors per contract providing Leadership, guidance and accountability for day-to-day activities, • Maintaining and driving accreditations (such as ISO standards, NERS, Achillies, RoSPA etc), • Develop, Implement and monitor SHEQ strategies, policies and procedures across the business, • Conduct regular audits internally and externally, • Provide training, mentoring and support to the SHEQ team, • Produce reports, KPI tracking and data analysis for senior leadership, • Chartered membership of a relevant professional body (NEBOSH/IOSH) or working towards., • Prior experience working in the DNO and ICP environment would be advantageous, • Educated to Diploma/Degree/HNC level., • Proven experience leading and managing a team, • Influencing and persuasion skills., • Analytical skills with an attention to detail., • Excellent communicator with motivational, leadership and coaching skills., • Experience of reviewing and producing SHEQ reports to executive level Our skilled and dedicated teams deliver a range of proactive and reactive services within the UK to support our clients (DNOs & Private Companies) on all aspects of overhead line and underground projects. We specialise in Low voltage and high voltage works up to and including 66kv along with associated civils and reinstalment. Our contracts range from small schemes to major projects in all aspects of the electrical distribution network. Our people are our biggest asset, and we focus on recruiting, training, and developing the people who can apply innovation to deliver the infrastructure of the future. We nurture these talents, offer a great benefits package, and continually invest in developing the skills of our people at every level. Glenelly Infrastructure Solutions teams works with regional, national network owners and operators to provide technical engineering solutions. With experience and expertise across the full spectrum of the electricity grid our teams have capability across overhead lines, underground cable networks, and substations. We value diversity and celebrate individual differences, believing that our inclusive culture helps the business continue to grow as a strong, dynamic, and innovative organisation. Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Here at United Infrastructure, we invest in our people and firmly believe that our workforce is our most valuable asset. A driving force for success and the core to achieving our vision of creating a connected and sustainable future, our team is the heart of our organisation. #J-18808-Ljbffr