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KS1 Teacher – Full-Time, Temp-to-Perm – Brent – Start After Easter £210-£268 a day Are you a confident and passionate KS1 teacher looking for an exciting opportunity to join a supportive, high-achieving primary school? Whether you are an Early Career Teacher or an experienced practitioner, this role offers a chance to make a real impact in a welcoming school environment. A primary school in Brent is seeking a full-time KS1 Teacher to join their team on a temp-to-perm basis, starting immediately after Easter. Interviews will take place in the first week after the holidays, so early applications are encouraged. About the School This is a well-regarded, inclusive primary school located in the heart of Brent. The school has a strong track record of success and is praised for its high standards of teaching and learning. Staff benefit from a friendly, approachable and supportive leadership team who prioritise both pupil outcomes and staff wellbeing. The school has been recognised by Ofsted for: • High expectations and excellent pupil progress, • Positive behaviour and attitudes to learning This role would suit a teacher who: • Has strong experience teaching KS1, • Demonstrates excellent behaviour management skills, • Is confident delivering a broad, engaging and creative curriculum, • Is either a strong ECT or an experienced teacher looking for career development The school is conveniently located in Brent, with good transport links across London, making it accessible for both local candidates and those commuting. Staff enjoy: • A welcoming and supportive leadership team, • A collaborative working culture with opportunities to share best practice If you are ready to join a positive and inspiring KS1 team, we would love to hear from you. Please forward your CV to Natasja at KPI Education today to be considered for this exciting post starting after Easter. INDTEA

Year 5 Teacher – Hackney – Experienced Teacher Experienced Year 5 TeacherInner London Pay Scale: £40,317 – £52,300 (MPS) Permanent | September Start | Hackney An ambitious and community-focused Inner London primary school in Hackney is seeking an experienced Year 5 teacher to join its successful Upper Key Stage 2 team from September. This forward-thinking school has built a strong reputation for its high academic standards, inclusive ethos and commitment to preparing pupils for lifelong success. The curriculum is designed to balance rigorous academic learning with creativity, enrichment and personal development, ensuring pupils develop both knowledge and confidence before progressing to secondary school. The school is particularly proud of its: • Strong Key Stage 2 outcomes, • Rich curriculum including STEM, arts and creative subjects, • Focus on student leadership and personal development You will take responsibility for a Year 5 class, helping pupils develop strong subject knowledge and preparing them for their transition into Year 6. Responsibilities include: • Delivering engaging lessons across the Upper Key Stage 2 curriculum, • Monitoring pupil progress and adapting teaching accordingly, • Supporting pupils academically and pastorally, • A supportive and collaborative leadership team, • Opportunities for career progression and subject leadership, • High-quality CPD and professional development, • Qualified Teacher Status (QTS), • Proven experience teaching Upper Key Stage 2, • High expectations for pupil achievement For more information or to apply, contact Natasja at KPI Education. INDTEA

Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below:Lorenz Pasch at Hays Recruitment. My mobile number and email are available on my LinkedIn profile.In order to proceed with an application for this position, you must be able to demonstrate: • Direct experience managing technology vendors or MSPs in an enterprise environment, • Strong involvement in contract lifecycle management (renewals, obligations, commercial terms), • Experience challenging suppliers on performance, service quality, and commercial outcomes, • Ownership of SLA/KPI frameworks, vendor scorecards, and performance reporting What You'll OwnVendor Performance & GovernanceManage vendor performance through structured scorecards, SLA/KPI frameworks, and regular service reviews. Drive accountability and continuous improvement.Contract Lifecycle ManagementOwn contract tracking across renewals, obligations, risks, and milestones. Ensure contracts are actively managed, not passively maintained.Commercial OversightSupport cost transparency, consumption analysis, and optimisation initiatives. Identify risks, inefficiencies, and opportunities to improve value.Supplier Challenge & EscalationManage commercial escalations, disputes, service credits, and corrective actions. Hold vendors accountable for delivery and contractual commitments.Reporting & InsightProduce performance dashboards, QBR packs, and governance reporting, providing clear insight into vendor performance and risk. What We're Looking ForYou will bring experience from enterprise-scale environments where vendor ecosystems are complex and performance matters.Key experience includes: • Vendor or supplier management within technology environments (cloud, infrastructure, telco, platforms), • Strong understanding of contract structures, commercial terms, and vendor obligations, • Experience working with Procurement, Legal, and Finance stakeholders, • Ability to interpret performance data (KPIs, SLAs) and drive action, • Confidence to challenge vendors and manage difficult conversations, • Real impact: Direct influence over vendor performance and cost across a large technology estate, • Exposure: Work closely with senior stakeholders across Technology, Procurement, and Finance, • Complexity: Engage with multiple vendors across infrastructure, cloud, and platform services Lorenz Pasch at Hays Recruitment. My mobile number and email are available on my LinkedIn profile. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

ECT Primary Teacher – EYFS, KS1 or KS2 – Outstanding School – Brent – September Start Are you a passionate and driven Early Career Teacher ready to begin your teaching journey in a supportive, high-achieving primary school? Are you looking for a school where your development is prioritised and your potential is truly nurtured? An exceptional primary school in Brent is seeking enthusiastic ECTs to join their team from September on a full-time, permanent basis. Opportunities are available across EYFS, KS1 and KS2, making this the perfect role to start your career in a year group that suits your strengths and interests. Salary Inner London Main Pay Scale (ECT) -M1 £40,317 – M2 £42,234 About the School This is a large, vibrant and inclusive primary school at the heart of a diverse North West London community. The school has been graded Outstanding by Ofsted, with inspectors praising: • The strong, ambitious leadership team, • High expectations for all pupils, • Excellent behaviour and attitudes to learning Supportive Leadership & ECT Induction Leadership at this school is widely recognised for being highly supportive, approachable and committed to staff wellbeing. As an ECT, you will benefit from an outstanding induction programme designed to ensure you thrive during your first two years of teaching. This includes: • A dedicated, experienced mentor providing regular coaching and feedback, • A structured 2-year induction programme aligned with the Early Career Framework, • Reduced timetable to support planning, observation and professional development, • Weekly CPD sessions tailored specifically for ECTs Facilities & Location The school boasts modern, well-resourced facilities, including spacious classrooms, specialist learning areas and excellent outdoor provision for EYFS and beyond. Conveniently located in Brent, the school benefits from excellent transport links, making it easily accessible from across London. The surrounding area is lively and diverse, offering a strong sense of community. The Ideal Candidate • Holds (or is on track to achieve) QTS by September, • Is passionate about primary education and committed to making a difference, • Demonstrates strong subject knowledge and a willingness to learn, • Is reflective, proactive and eager to develop their teaching practice If you are an ambitious ECT looking to start your career in an outstanding, supportive and inspiring primary school, we would love to hear from you. Please send your CV and cover letter to Natasja at KPI Education today to be considered for this exciting ECT opportunity starting in September. INDTEA

AR838 - Workshop Team LeaderLocation: SwanleySalary: £39,000 - £43,000 + BenefitsOverview:First Military Recruitment are currently seeking a Workshop Team Leader to join our clients team in Swanley.The successful candidate will be responsible for ensuring the day-to-day efficient running of the engineering team within the workshop, supporting high-quality service delivery and maintaining customer satisfaction. The role involves leading, motivating, and supporting engineers while acting as the first point of contact for all operational issues.Our client strongly encourages applications from ex-military personnel but all candidates will be considered.Duties and Responsibilities: • Oversee the overall performance of the workshop team against KPI targets, • Ensure efficient turnaround of used equipment, • Monitor on-time preparation against committed dates (New, Used, STR), • Maintain average job times in line with agreed targets, • Ensure quality standards are consistently met, • Manage output levels of prepared trucks against targets, • Leading and supporting the engineering team on a daily basis, • Acting as the first point of contact for engineers, • Driving team engagement, motivation, and performance, • Maintaining high standards of housekeeping within the workshop and warehouse, • Supporting a high-quality customer experience, • Qualified mechanical engineer (NVQ Level 3 or equivalent), • Strong people management skills, • Excellent communication skills, • Comfortable in customer-facing situations, • Good numeracy and literacy skills, • Competent with IT systems, • Proactive, motivated, and team-oriented, • Competitive salary dependent on experience, • 25 days annual leave + statutory bank holidays, • Additional leave based on long service, • Company pension scheme (6% employer / 4% employee contribution), • Employee Incentive Schemes, • Discount scheme with major UK brands, • “Recommend a Friend” scheme, • Ongoing training and development opportunities, • Opportunity for career progression and technical grading, • Potential for extended learning (up to degree level), • Full forklift driver licence provided, • Laptop and phone provided, • Specialist tools and replacement policy, • Full PPE and company-cleaned workwear provided

Service Manager - Supported Accommodation (Young People) Location: BromleyContract Type: Temporary About the Role We are currently recruiting for an experienced and motivated Service Manager to lead a supported accommodation service in Bromley. This role focuses on delivering high-quality, trauma-informed support to young people experiencing homelessness and complex needs, helping them move towards independent living. Key Responsibilities • Lead the safe and high-quality delivery of supported accommodation services, • Manage a team of 2 Senior Progression Coaches, 6 Progression Coaches, and 1 Housing Management Worker, • Deliver a trauma-informed, outcome-focused service for young people, • Build and maintain strong partnerships with external agencies and stakeholders, • Ensure safeguarding procedures are followed and risks are managed appropriately, • Oversee KPI reporting, contract compliance, and data submissions, • Manage service budgets, rental income, and expenditure effectively, • Monitor voids and ensure properties are utilised within agreed timeframes, • Ensure health & safety and legal compliance across all sites, • Represent the organisation at commissioning meetings and local forumsEssential Requirements, • Proven experience managing a service, ideally within supported housing or similar settings, • Experience working with young people with complex needs (mental health, substance misuse, etc.), • Strong experience in service delivery, KPI reporting, and contract compliance, • Experience supervising and leading staff teams, • Knowledge of risk assessments and support planning, • Experience working in multi-agency environments and managing partnerships, • Budget management and financial oversight experience, • Strong understanding of safeguarding procedures, • Good IT, literacy, and numeracy skills, • Commitment to health & safety best practicesDesirable, • Experience managing teams across multiple or dispersed sitesWhat We Offer, • Competitive salary package, • Opportunity to lead a meaningful service supporting vulnerable young people, • Supportive and collaborative working environment Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Trainee Teacher of Maths (ITT) Permanent | Full-Time | Start: September 2026Location: Southwark, Inner LondonImmediate Interviews Available Are you a highly academic Maths graduate with a passion for education? Do you want to train in an Outstanding inner-city secondary school and make a real impact? We are seeking an exceptional Trainee Teacher of Maths to join our thriving and ambitious secondary school in the London Borough of Southwark. This is a permanent, full-time role beginning with a fully supported Initial Teacher Training (ITT) programme from September 2026. About the Role This is a unique opportunity for a high-achieving graduate to: • Train as a Mathematics teacher in a high-performing inner London school, • Gain Qualified Teacher Status (QTS) through our ITT programme, • Join a strong, collaborative Maths department with outstanding results The ideal candidate We are particularly keen to hear from candidates who have: • A first-class or 2:1 degree in Mathematics (or closely related subject), • Graduated from a Russell Group or top UK university, • A strong academic background in Maths, • A desire to inspire and support young people in an inner-city setting What we offer • A fully supported school-based ITT programme, • A permanent contract with a clear training and career pathway, • Outstanding mentoring and CPD, • A high-performing, well-resourced Maths department, • An inclusive, ambitious school culture, • Excellent transport links across London If you are a talented Mathematics graduate ready to begin a rewarding career in education, we would love to hear from you. Immediate interviews available. To apply or for more information, please submit your CV and a short statement outlining your interest in teaching Mathematics. INDEDU

Important High Level Summary NotesPlease read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below: Lorenz Pasch @ Hays Recruitment - My mobile number and email address are available on my LinkedIn Profile This role is not suitable for candidates whose experience is limited to service delivery, infrastructure operations, or team management without commercial ownership. You must be able to demonstrate: • Direct accountability for Tier 1 MSP/vendor performance (e.g. Cognizant, Accenture, TCS, Infosys, Wipro), • Experience challenging suppliers commercially and contractually, not just managing relationships, • Ownership or visibility of large-scale IT spend (£50m+ minimum, ideally £100m+) Hays is a FTSE 250 recruitment leader with a global footprint, combining decades of expertise with a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading technology. With deep specialism across STEM and digital domains, we leverage data-driven insight and a worldwide tech talent network to help organisations secure the skills they need today and for the future. Backed by significant investment in its technology transformation and strategic partnerships, Hays is shaping the future of recruitment and supporting businesses as they build tomorrow's workforce.This role exists to bring control, visibility, and accountability to a large, globally distributed technology estate where a Tier 1 managed services partner (Cognizant) plays a central role in delivery.You will sit above service delivery, owning how it is governed, measured, and optimised. Your mission is to drive performance, challenge suppliers, and optimise cost across a £100m+ technology spend. This is a high-leverage leadership role focused on control, governance, and commercial performance. What You'll Own: Vendor Performance & Governance: Own the strategic relationship with Cognizant and other Tier 1 partners. Define and enforce robust SLA/KPI frameworks, drive accountability, and lead performance improvement. Commercial Oversight & Cost Optimisation: Bring visibility to a complex cost base. Identify inefficiencies, reduce leakage, and drive ongoing optimisation across infrastructure, cloud, telecoms, and licencing. Service Performance Framework: Establish global standards for service measurement, reporting, and continuous improvement. Build executive-level dashboards and performance insights. Demand & Capacity Planning: Align service provision with business demand. Ensure the right capacity, at the right cost, at the right time. Leadership: Lead and develop a small, high-impact team responsible for governance, reporting, and vendor management. What We're Looking For: You will bring experience from complex, enterprise-scale environments where Tier 1 MSPs (e.g. Cognizant, Accenture, TCS, Infosys, Wipro) are embedded across multiple service towers. Key experience includes: • Ownership of vendor performance at scale, • Proven ability to challenge suppliers commercially and operationally, • Exposure to large technology spend (£50m+ ideally £100m+), • Strong understanding of service governance frameworks (SLAs, KPIs, OLAs), • Demonstrated success in cost optimisation/FinOps/financial visibility, • Real impact: Immediate opportunity to shape and optimise a significant global technology estate, • Senior exposure: Regular interaction with executive stakeholders, • Complexity: A genuinely challenging environment where strong leadership will drive measurable outcomes Lorenz Pasch at Hays Recruitment - mobile and email address are available on my LinkedIn Profile Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Year 2 & Year 6 Teacher Are you a passionate and committed primary teacher ready to make a real impact in either KS1 or KS2? Whether you are an Early Career Teacher or an experienced practitioner, this welcoming and high-achieving 2-form entry primary school offers a fantastic opportunity to thrive. The school is seeking both a Year 2 Teacher and a Year 6 Teacher to join their team on a full-time, permanent basis from September. Salary Outer London Main Pay Scale:M1 £37,870 – M6 £50,474 About the School This is a well-established and highly regarded 2-form entry primary school with a strong sense of community and a commitment to delivering high-quality education for all pupils. The school is known for its inclusive ethos, high expectations and focus on both academic success and personal development. Pupils are enthusiastic, well-behaved and eager to learn, and staff benefit from a collaborative and supportive working environment. Facilities & Location The school boasts modern, well-maintained facilities designed to enhance teaching and learning, including: • Bright, spacious classrooms equipped with excellent resources, • Dedicated intervention and small group spaces, • A well-stocked library and ICT provision The curriculum is broad, balanced and engaging, designed to inspire curiosity and a love of learning. It is carefully structured to ensure progression and depth of understanding, while also supporting creativity and critical thinking. The school places a strong emphasis on values such as respect, resilience and aspiration, ensuring pupils develop into confident, well-rounded individuals. Support for ECTs Early Career Teachers are warmly welcomed and fully supported through a comprehensive induction programme, including: • A dedicated mentor providing regular guidance and feedback, • A structured 2-year induction programme aligned with the Early Career Framework, • Reduced timetable to support development, • Opportunities to observe experienced and outstanding teachers, • Supportive and collaborative staff team, • Excellent leadership and clear progression opportunities, • Well-resourced learning environment, • Strong focus on staff development and wellbeing, • Holds QTS (or is on track to achieve it by September), • Is passionate about delivering high-quality teaching and learning, • Has strong classroom management and organisational skills, • Is committed to continuous professional development If you are an enthusiastic teacher ready to take the next step in your career in a supportive and forward-thinking school, we would love to hear from you. Please send your CV to Natasja at KPI Education today to be considered for these exciting Year 2 and Year 6 teaching opportunities starting in September. INDTEA

The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months - possible extension due to performance Please note; you'll be managing 6 accommodation-based services across the Bromley borough. The services consist of one 24 hour staffed service with 14 bedspaces, one 6 bed Mother and Baby Unit and four supported housing schemes.In this position, you will be expected to;- Responsible for the safe and high-quality delivery of the Bromley supported accommodation service- Manage 2 Senior Progression Coaches, 6 Progression Coaches and 1 Housing Management Worker- Oversee delivering a trauma informed and outcome focussed service for young people experiencing homelessness, ensuring all clients are safe and working towards living independently- Clients may have complex needs, including mental health, substance use, being at risk of exploitation, gang involvement, family mediation, and needing access to employment, training, and education, and you will be responsible for working collaboratively with other agencies to ensure their needs are met- Work with external partners and agencies to maximise opportunities for clients to access safe secure housing and employment, training and education- Lead the day-to-day work of the organisation within the borough, developing borough wide strategic partnerships- Ensure Safeguarding procedures are followed and managed appropriately, reporting any relevant issues in accordance with project and borough wide procedures in a timely manner.- Have clear responsibilities for KPI reporting, data submission and compliance with the supported accommodation contracts- Ensure that quarterly reporting is completed in a timely manner and represent the organisation at commissioning meetings- Responsible for managing the service budget, minimising expenditure and maximizing income to ensure the service meets its budgetary KPI's- Responsible for rental income from clients, ensuring it is collected in a full and timely manner- Oversee void management of the properties ensuring that empty rooms become available within agreed timeframes- Oversight of health and safety and legal compliance across the accommodation sites working closely with the landlords for these projects- Have an active participation in Bromley's community of practice and relationship-building with local stakeholders as well as attending and hosting neighbourhood meetingsTo apply for this role, you must have;- Experience of managing a service, preferably in a support setting and experience working with young people who have complex needs, including mental health and substance use- Significant experience of service delivery excellent and continuously improving performance, this includes contract compliance, KPI reporting both internal and external and quality of service- Experience meeting and exceeding contract requirements with a powerful positive impact on outcomes for clients and high levels of partnership and involvement from clients, staff, volunteers and key stakeholders- Experiencing of supervising the work of others- Experience using Risk Assessments and Support Planning- Experience managing key strategic partnerships with other professionals including funders and commissioners using a coordinated, multi-disciplinary approach- Experience of managing buildings, budgets and expenditures- Experience of operating safeguarding requirements and procedures- Commitment to promoting an environment which has the highest regard for the Health and Safety of others- Good literacy, numeracy and IT skills- Desirable; experience managing a staff team across dispersed sitesPlease note; parking is available at all the sites

PMO Analyst - Power BI, Jira, Performance Reporting, RAID Up to £400 per day (Inside IR35 - Umbrella) 6 months London / Hybrid My client is an instantly recognisable firm who require a PMO Analyst with strong Power BI and Jira skills along with exceptional stakeholder management skills (up to Exec / Board level) to provide Portfolio / Programme governance, RAID management, change control and benefits tracking etc.CVs must demonstrate where, how and why you have used Power BI and Jira. Key Requirements: • Demonstrable expertise as a PMO Analyst within a large, complex, Enterprise Scale organisation, • Excellent Reporting skills with the ability to create dashboards and to provide Performance Reporting and capability to use the Data to tell a story for stakeholders, proposing solutions to key stakeholders, • Strong Power BI (data modelling, measures, DAX, KPI visuals and bookmarks etc) skills, • Strong Jira (JQL, filters, dashboards, board configuration, workflows, custom fields, schemes etc) skills, • Understanding of Agile metrics (velocity, burn-down/up, cumulative flow, cycle/lead time), • Ability to provide Portfolio / Programme governance, RAID management, change control and benefits tracking etc, • People-centric approach, with exceptional stakeholder management skills (up to Exec / Board level), with ability to build strong rapport with key stakeholders across the organisation, at all levels, • Flexible approach towards hybrid working (occasional international travel may be required), • Previous experience in Cyber-related Programmes, • Immediate availability (January 2026 start), • Ability to mentor junior team members when required, • Experience of working in a Group Function of a large-scale organisation, across several market units, • Working knowledge of Portfolio tools (Azure DevOps / Planview etc)

Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high-quality, resident-focused housing management service across local communities.Working Pattern: Fully Site BasedLocation: LondonRate: 280-300 UmbrellaThe RoleThe Housing Manager will lead and develop a high-performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding. Key responsibilities include: • Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value-for-money neighbourhood service., • Implementing the organisation’s neighbourhood services business plan and contributing to budget management., • Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction., • Overseeing quarterly estate inspections, working collaboratively with repairs and estate services., • Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised., • Delivering an effective approach to anti-social behaviour through decisive case management and partnership working., • Ensuring responsive, victim-centred action on domestic abuse cases., • Representing Housing Services at court, case conferences, and multi-agency meetings., • Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams., • Analysing service performance, KPI data, and developing strategies for continuous improvement., • Championing equality, diversity, and inclusion across service delivery., • Supporting emergency planning, service continuity and the council’s safeguarding responsibilities.About YouWe are seeking a confident and capable leader with experience in social housing and neighbourhood management. You will ideally bring:, • Experience managing teams in a housing management or neighbourhood services environment., • Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks., • A track record of delivering service improvement, driving performance, and managing change., • Experience handling complex ASB cases, complaints, safeguarding concerns, and multi-agency working., • Excellent communication, influencing, and relationship-building skills., • Ability to analyse data, manage budgets, and contribute to strategic planning., • Strong organisational skills with the ability to prioritise competing demands., • A commitment to equality, diversity, and delivering exceptional customer service.Why Apply? Join a respected and community-focused housing provider Lead a passionate team committed to improving local neighbourhoods Make a real impact on residents' quality of life Excellent opportunity for professional growth and developmentHow to ApplyIf you are an experienced housing management professional looking for your next step, we would love to hear from you.Apply today via Pertemps Network Group and take the next step in your housing career.

The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months - possible extension due to performance Please note; you'll be managing 6 accommodation-based services across the Bromley borough. The services consist of one 24 hour staffed service with 14 bedspaces, one 6 bed Mother and Baby Unit and four supported housing schemes.In this position, you will be expected to;- Responsible for the safe and high-quality delivery of the Bromley supported accommodation service- Manage 2 Senior Progression Coaches, 6 Progression Coaches and 1 Housing Management Worker- Oversee delivering a trauma informed and outcome focussed service for young people experiencing homelessness, ensuring all clients are safe and working towards living independently- Clients may have complex needs, including mental health, substance use, being at risk of exploitation, gang involvement, family mediation, and needing access to employment, training, and education, and you will be responsible for working collaboratively with other agencies to ensure their needs are met- Work with external partners and agencies to maximise opportunities for clients to access safe secure housing and employment, training and education- Lead the day-to-day work of the organisation within the borough, developing borough wide strategic partnerships- Ensure Safeguarding procedures are followed and managed appropriately, reporting any relevant issues in accordance with project and borough wide procedures in a timely manner.- Have clear responsibilities for KPI reporting, data submission and compliance with the supported accommodation contracts- Ensure that quarterly reporting is completed in a timely manner and represent the organisation at commissioning meetings- Responsible for managing the service budget, minimising expenditure and maximizing income to ensure the service meets its budgetary KPI's- Responsible for rental income from clients, ensuring it is collected in a full and timely manner- Oversee void management of the properties ensuring that empty rooms become available within agreed timeframes- Oversight of health and safety and legal compliance across the accommodation sites working closely with the landlords for these projects- Have an active participation in Bromley's community of practice and relationship-building with local stakeholders as well as attending and hosting neighbourhood meetingsTo apply for this role, you must have;- Experience of managing a service, preferably in a support setting and experience working with young people who have complex needs, including mental health and substance use- Significant experience of service delivery excellent and continuously improving performance, this includes contract compliance, KPI reporting both internal and external and quality of service- Experience meeting and exceeding contract requirements with a powerful positive impact on outcomes for clients and high levels of partnership and involvement from clients, staff, volunteers and key stakeholders- Experiencing of supervising the work of others- Experience using Risk Assessments and Support Planning- Experience managing key strategic partnerships with other professionals including funders and commissioners using a coordinated, multi-disciplinary approach- Experience of managing buildings, budgets and expenditures- Experience of operating safeguarding requirements and procedures- Commitment to promoting an environment which has the highest regard for the Health and Safety of others- Good literacy, numeracy and IT skills- Desirable; experience managing a staff team across dispersed sitesPlease note; parking is available at all the sites

Business Analyst - Housing Services Initial 3-Month Contract | Newham£400 per day (Umbrella)Full-Time (36 hrs/week) | Hybrid (2-3 days per week on-site at Dockside, Newham)Monday-Friday, 9AM-5PM A Fantastic Opportunity to Drive Transformation in Housing Services We're seeking a skilled Business Analyst to join a high-performing team in Newham, playing a key role in reshaping Housing Services through service redesign, process improvement, and performance optimisation. This role is perfect for someone passionate about driving meaningful change in the public sector while improving outcomes for residents. Key ResponsibilitiesService Redesign & Improvement • Lead and support service redesign across all HRA Capital Programme Services., • Apply structured improvement methodologies to deliver better service outcomes., • Analyse existing service models to identify inefficiencies, duplication, and risks., • Develop evidence-based recommendations and support the implementation of redesigned services.Process Mapping & Analysis, • Create detailed process maps for Housing Services., • Collaborate with service teams to document current processes and design improved future-state processes., • Ensure processes are efficient, resident-focused, digitally enabled, and clearly defined., • Maintain a central library of process documentation in partnership with the PMO team.Performance, KPIs & Data, • Design and maintain a comprehensive KPI framework aligned to strategic priorities and regulatory requirements., • Work closely with operational and finance teams to develop consistent measures, data definitions, and reporting standards. Essential Knowledge & Experience, • Proven experience as a Business Analyst within Housing Services, Local Government, or a related public-sector environment., • Strong background in service redesign, process mapping, and business analysis methodologies., • Experience developing, reviewing, or implementing housing policies, procedures, and operational guidance., • Demonstrable experience designing and managing KPIs and performance frameworks. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below:Lorenz Pasch - Hays Recruitment. My mobile number and email address are available on my LinkedIn profile.For this role, you must be able to demonstrate: • End-to-end ownership of enterprise platform services (not projects or products), • Accountability for service performance (SLAs, SLOs, KPIs), stability, and lifecycle management, • Experience operating within ITSM frameworks (incident, problem, change, release governance), • Ownership of service governance, reporting, and continuous improvement at scale, • Exposure to vendor-managed services and supplier governance The RoleA unique opportunity to join Hays, a FTSE 250 recruitment leader with a global footprint, undertaking a bold technology strategy focused on modernisation, digitalisation and innovation to power progress through people and market-leading technology. This role is responsible for the end-to-end ownership of a global data/analytics platform service domain, ensuring performance, stability, governance, and continuous improvement.You will sit between Technology Operations, Architecture, and business stakeholders, ensuring that platform services are well-governed, aligned to enterprise standards, and delivering measurable value. This is a service ownership role, not an engineering or product position. What You'll OwnService Ownership & Performance: Own service performance end-to-end, ensuring availability, reliability, and KPI/SLA achievement across the platform domain.Governance & Service Lifecycle: Define and maintain governance frameworks across incidents, problems, changes, and releases. Drive service maturity and consistency globally.Platform Change Oversight: Own and govern small-scale platform changes including configuration updates, workflows, and access models. Ensure changes are controlled, tested, and aligned with standards.Vendor & Supplier Management: Manage managed service providers and ensure vendor performance, compliance, and accountability.Cost & Demand Management: Own budget visibility, cost transparency, and consumption optimisation. Align demand, capacity, and delivery priorities: Stakeholder & Cross-Functional Alignment Partner with Architecture, Security, PMO, and regional teams to ensure services are aligned with enterprise direction and business needs.Reporting & Insight: Deliver executive-level reporting, service dashboards, and performance insights to drive informed decision-making. What We're Looking ForYou will bring experience from complex, enterprise-scale environments where platform services are globally distributed and business-critical.Key experience required includes: • Ownership of platform or domain-level services (cloud, data, SaaS, or infrastructure platforms), • Strong grounding in IT service management (ITIL) and operational governance, • Experience defining and managing SLAs, SLOs, KPIs, and service performance frameworks, • Exposure to vendor-managed environments and supplier governance, • Strong stakeholder management across Technology, Architecture, and business functions, • Ownership: End-to-end accountability for a critical global platform domain, • Visibility: Regular engagement with senior stakeholders and cross-functional leaders, • Impact: Direct influence on service performance, cost, and user experience Competitive salary + bonus + benefits aligned to the scope and seniority of the role Contact Lorenz Pasch - Hays Recruitment. My mobile number and email address are available on my LinkedIn profile. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Process Improvement Specialist (LawTech) Our US law firm client is seeking a Process Improvement Specialist (LawTech) to drive operational excellence by analysing and redesigning legal and business workflows in their London office. In this role, you will act as a bridge between end-users and technical teams, blending hands-on project delivery with effective change management. • Salary to £55,000, • £100 monthly employee contribution that can be used for lunch or other expenses, • Free lunch every Wednesday, discretionary bonuses, and more!, • 09:30-17:30 (Monday-Friday), • Map current-state workflows, identify friction points, document requirements, and design improved procedures using appropriate methodologies., • Partner with Innovation and IT to deploy and integrate tools (e.g., document automation, AI-enabled review, collaboration platforms)., • Serve as liaison between lawyers, business stakeholders, and delivery teams., • Triage, escalate, and coordinate resolution of user issues and enhancement requests., • Contribute to cross-functional initiatives (practice groups, Pricing, Practice Management, LPM, KM)., • Run workshops, focus groups, and feedback loops., • Develop training and 1:1 coaching., • Law firm experience in business analysis, process improvement, and legal operations., • Ability to translate complex requirements into clear, actionable solutions., • Familiarity with legal tech platforms and collaboration tools., • Knowledge of process improvement methodologies and KPI/benefits tracking., • Strong analytical skills and comfort working with data.

Contract Manager Based in London Role Summary: • Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance., • Daily management of the Engineering team including compliance with company disciplinary processes and procedures., • Control and monitor the performance of specialist service providers and subcontractors., • To direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operational performance reports to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure SLA, KPI and audits scores are upheld to the agreed minimum standard and reported to the client on a regular basis., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the company Area Manager on all aspects of contract problems (defects & deficiencies)., • Continuously drive innovation, ESG and social value for both clients and company., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Plan and successfully deliver annual black building test and provide a comprehensive report to the client following completion., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home., • Experience in Building Services industry., • Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Financial acumen with experience in running P&L consisting of multiple clients/stakeholders., • Experience in CAFM and management systems., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

Asset Manager - Croydon CouncilAdecco Public Sector is proud to be working with Croydon Council as they seek to recruit a number of permanent roles into their Housing Directorate.Join the dynamic and forward-thinking team at the London Borough of Croydon, the most populous borough in London, known for its rich history and vibrant cultural scene. As part of our ongoing transformation driven by the Mayor's Business Plan, we are committed to creating a place of opportunity, improving financial sustainability, and enhancing the quality of life for our residents. Background Croydon Council has made major strides in transforming its housing services, investing over £30 million in home upgrades, launching a new repairs contact centre, and completing stock condition surveys on 70% of homes. With a £166 million regeneration of Regina Road underway and a strong focus on safety, customer care, and resident-led change, Croydon is committed to delivering high-quality homes and services as part of its Future Croydon 2024-29 programme. Your New Role Reporting to the Head of Asset Planning & Capital Delivery, you will play a central role in shaping Croydon's housing investment strategy. You will lead a team of Data Analysts and Stock Condition Surveyors, ensuring the accuracy of asset data and the effective development of investment programmes. You will also integrate NEC contract management across asset planning, supporting structured delivery, governance, and value for money. This is a pivotal role with direct impact on strategic planning, compliance, risk management, and long-term sustainability of the housing stock. Key Responsibilities Translating survey results into work packages covering roofs, kitchens, bathrooms, windows, fire safety actions, and other major components. Supporting lifecycle modelling, investment prioritisation, multi-year budget forecasting, and risk-block identification. Reviewing Cap 1 proposals and contractor submissions against SOR/NHF rates, productivity benchmarks, and cost models. As line manager for four members of staff, you will establish a structured workflow aligned to information requirements. This includes:Stock data validation and cleansing KPI reporting and performance dashboards Cost modelling and investment forecasting Energy modelling and EPC analysis You will ensure datasets are accurate, complete, and usable for procurement, programme planning, and contract instructions. You will also produce clear, accessible dashboards and presentations for senior leadership. What You'll Need to Succeed • Strong asset management experience within social housing., • Experience managing technical teams and delivering complex multi-disciplinary programmes., • Knowledge of contract management and structured project delivery methodologies., • Ability to manage competing priorities and work across multiple workstreams., • Experience analysing and using asset data to drive decision-making and service improvement., • Excellent communication, stakeholder engagement, and problem-solving skills., • Educated to degree level or equivalent experience., • Evidence of Continuous Professional Development. Croydon Council offers a competitive package, including: • Up to 30 days annual leave (depending on service)., • Flexible working arrangements., • Professional development opportunities., • Access to health and wellness initiatives. For further information or to arrange a confidential discussion, please contact our recruitment partners at Adecco: Sam Duggan -

• Health & Safety & Facilities Manager, • 9-12 Months MAT Leave Contract - Hourly Paid, • Hours: 24 Per Week – Over 4-5 Days Manage and review facilities and maintenance contracts, leading on procurement for any major contracts, ensuring value for money and service quality. Work with the Facilities Coordinator to ensure timely maintenance, repairs, and day-to-day contractor management. Work alongside the Compliance team to manage all workplace compliance. Oversee office security, including alarm systems and escalation procedures, ensuring the safety of everyone in the building. Support hybrid working arrangements and ensure DSE/ergonomic standards for staff. Plan and deliver facilities projects including any refurbishments or improvement works. Workplace budget ownership in line with internal accounting timescales and procedures, overseeing delegated authority given to the Facilities Coordinator. Manage the environmental policy and procedures, ensuring responsibilities are met, including improving recycling efficiency and minimising waste. Drive continuous improvement and value-for money initiatives to encourage efficiency from employees and suppliers. Work alongside the Facilities Coordinator to ensure the office is free from fire hazards and maintained in a clean and tidy condition. Work collaboratively with the customer service team to ensure the reception area is managed effectively and efficiently. Ensure appropriate Health & Safety protocols are in place to support security and reception functions. Collaborate with HR and IT teams to deliver a positive workplace experience, including the induction of new staff. Act as the Health & Safety Responsible Person, ensuring compliance with all employer H&Sand safety legislation. Work with the landlord H&S lead and Directors to actively develop, promote, and embed a positive health and safety culture. Manage and advise on H&S matters within areas of responsibility, ensuring statutory and best practice requirements are consistently met. Oversee employer H&S requirements (under the supervision of the H&S lead/CEO), ensuring staff safety and effective risk management. Develop, implement, and monitor health and safety policies and procedures in line with legislation and best practice. Create and maintain risk assessments to support workplace safety and compliance, ensuring controls are implemented and monitored. Manage the caution and awareness register, including organising and attending panel meetings in line with procedures. Lead investigations into accidents, incidents, and near misses for the corporate office, ensuring corrective and preventative actions are implemented and signed off. For residential properties, support investigations and track actions, working with the landlord H&S lead who retains final approval. • Maintain accurate records, ensure timely escalation of outstanding actions, and meet all document retention requirements., • Write, review, and implement policies and procedures (e.g. driving for work, lone working, accident and incident reporting)., • Produce correspondence and documents using software packages such as Word, Outlook, PowerPoint, and Excel., • Work under the supervision of the Head of Finance & Resources to maintain robust and accurate compliance records., • Assist with internal health and safety audits, including preparation, delivery, and follow-up actions., • Oversee the Facilities Coordinator’s role as DSE Assessor, ensuring assessments are completed and any required adjustments are implemented promptly., • Work with HR to ensure appropriate H&S training is in place for all staff., • Ensure sufficient fire wardens and first aiders are in place, • Attend and contribute to Health & Safety Committee meetings, preparing KPI reports, • Critically assess and support full compliance in employer and office H&S, • Line manage the Facilities Coordinator, providing guidance and support., • Conduct regular one-to-ones and appraisals., • Proactively support the organisation’s business plan, objectives, and strategies., • Fulfill any delegated responsibilities relating to subsidiary companies., • Act in accordance with the Professional Standards for handling complaints, • At least 2 years’ experience in an Office Management or Facilities role., • Ability to manage contractors and build positive internal stakeholder relationships., • Proven experience in health and safety management (NEBOSH or equivalent desirable)., • Strong knowledge of UK health and safety legislation and compliance requirements., • Excellent planning, organisational, and time management skills, with the ability to manage multiple priorities and meet deadlines., • Ability to use initiative and communicate decisions clearly and professionally., • Comfortable working under pressure and adapting to changing priorities., • Strong attention to detail and commitment to compliance., • Experience managing budgets and expenditure., • Commitment to continuous professional development., • Experience in health and safety management and project management., • DSE Assessor trained., • Good IT skills, including confidence with data entry and spreadsheets. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.

The Metropolitan Police Estate is one of the UK’s largest and most complex operational property portfolios. We are seeking an experienced Interim Facilities Manager with a strong commercial FM background to support the effective management of facilities services across the estate. This role requires someone who can quickly adapt, add immediate value, and confidently oversee supplier performance, procurement activity, soft-services contracts, and commercial governance. The successful candidate will support the delivery of safe, compliant and high-performing facilities environments that enable frontline policing to operate without disruption. This opportunity is ideal for candidates with a commercially driven, soft-services FM profile, rather than those with a predominantly hard-services, engineering or project-handover background. Location: London (Different locations) Contract Type: Temporary 12 months Payrate: £550 per day Umbrella (Inside IR35) Vetting: SC (willingness to undergo vetting if not currently held) About the Role The Metropolitan Police Estate is one of the UK’s largest and most complex operational property portfolios. We are seeking an experienced Interim Facilities Manager with a strong commercial FM background to support the effective management of facilities services across the estate. This role requires someone who can quickly adapt, add immediate value, and confidently oversee supplier performance, procurement activity, soft-services contracts, and commercial governance. The successful candidate will support the delivery of safe, compliant and high-performing facilities environments that enable frontline policing to operate without disruption. This opportunity is ideal for candidates with a commercially driven, soft-services FM profile, rather than those with a predominantly hard-services, engineering or project-handover background. Key Responsibilities • Oversee the day-to-day delivery of soft facilities services, ensuring contract compliance and high-quality service standards across the estate., • Manage key suppliers, including cleaning, security, catering, waste, grounds maintenance and other soft-services providers., • Lead on contract management, including performance reviews, KPI monitoring, issue resolution and improvement actions., • Support procurement activity, including tendering, contract variation reviews, commercial negotiations and supply-chain optimisation., • Monitor budgets, cost efficiency and commercial performance across soft-services contracts., • Ensure compliance with relevant policies, legislation and operational requirements within an active policing environment., • Build strong relationships with stakeholders across the Metropolitan Police to ensure service alignment, transparency and responsiveness., • Identify risks, escalate issues and implement mitigation measures to protect operational continuity., • Produce reports, updates and recommendations for senior stakeholders, highlighting contract performance, risks and improvement areas.What We’re Looking ForEssential Experience, • Strong commercial FM experience, ideally gained in large, complex or multi-site environments., • Proven background in soft-services FM, including supply chain management and contractor oversight., • Demonstrable experience in procurement, commercial negotiations, KPIs, SLAs and contract governance., • Ability to deliver quick impact in fast-paced or high-pressure operational environments., • Excellent stakeholder management and communication skills, with the ability to influence at all levels.Desirable Experience, • Experience working within policing, security-sensitive or complex public-sector environments., • Understanding of compliance in secure, regulated or mission-critical estates., • Experience managing FM within large, multi-disciplinary property portfolios.Not Suitable, • Candidates with predominantly hard-services, engineering or technical M&E backgrounds.

Voids Supervisor Permanent £42,000 - £45,000 per year + company van & fuel card Kingston We are representing a leading Housing Association in the Kingston area who are looking for a Supervisor to join their team covering the Void work. They are looking for an experienced Void Supervisor to manage a team of operatives covering all maintenance across the area. Duties: Supervision of the voids contracts ensuring that all operatives are working efficiently and productively Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets Liaising with the customers and dealing with any queries or issues which may arise Ensuring works are completed on time and to a high-quality standard Ensure all client's expectations are achieved Ensure that paperwork and reports are fully completed and submitted in-line with the Company procedure Overseeing health and safety procedures are being adhered to on sites Be jointly responsible for ensuring the workplace is tidy and safe To complete time sheets and work sheets and reports as required Attend inspections where necessary Key Knowledge Previous Social Housing experience required Experience working on reactive repairs, voids, or planned works projects* IT Literate Please send CV over and apply further If you are interested in this positon please call Grace @

Engineering Manager - Building Services Based in City of London. Salary £50-£55K PA Reports to Account Manager Direct reports - 8 Engineers, mix of continental shift 4 on 4 off days. Working within a High performing team in one of London’s most prestigious towers the Engineering Manager is responsible for the safe, efficient, and compliant operation of all engineering services within a multi tenanted corporate building. This role leads a team of 8 engineers and oversees the delivery of planned maintenance and reactive works , ensuring high standards of service delivery and client satisfaction in line with the expectation of a high-profile building. Key Responsibilities Team Leadership & Management • Line manage, lead, and develop a team of 8 engineers, ensuring effective coverage across all shifts., • Conduct beginning, mid-year and year end performance reviews, appraisals, and training plans., • Promote a strong safety culture and ensure compliance with all health & safety regulations., • Manage staffing levels, shift rotas, and absence/holiday planning., • Act as the primary escalation point for engineering issues. Operations & Maintenance • Oversee all planned preventative maintenance (PPM) and reactive maintenance activities ensuring a KPI of over 95% is upheld., • Ensure all statutory compliance requirements are met (e.g., HVAC, electrical, water hygiene)., • Monitor system performance and implement improvements to optimise efficiency and reliability., • Ensure accurate and timely completion of maintenance records and documentation. Small Works • Manage and deliver small works from scope through to completion., • Prepare cost estimates, proposals, and timelines for minor engineering works., • Coordinate subcontractors and ensure works are completed to required standards., • Ensure minimal disruption to building occupants during work delivery. Client & Stakeholder Management • support the Account managers as main engineering point of contact for the client., • Provide regular updates on performance, issues, and ongoing works., • Build strong working relationships with internal and external stakeholders., • Attend client meetings and contribute to service improvement plans. Compliance & Risk Management • Ensure all engineering activities comply with statutory regulations and company policies., • Maintain up-to-date risk assessments and method statements (RAMS)., • Lead audits and inspections, addressing any non-conformances promptly., • Manage permit-to-work systems and ensure safe systems of work are followed. Financial & Commercial Control • Assist the Account managers with engineering budgets, including labour, materials, and subcontractors ensuring works are completed within budget and achieve correct margins., • Identify cost-saving opportunities without compromising service quality. Qualifications & Experience • Recognised engineering qualification (e.g., HNC/HND/Degree in Mechanical, Electrical, or Building Services Engineering NVQ Level 3 or City & Guilds equivalent)., • Proven experience in a Facilities Management environment, ideally within a corporate/commercial setting., • Previous experience managing engineering teams in a shift-based environment., • Strong knowledge of building systems (HVAC, electrical, BMS, etc.)., • Experience managing small works or minor projects., • Good understanding of statutory compliance and health & safety regulations. Skills & Competencies • Strong leadership and people management skills., • Excellent communication and stakeholder engagement abilities., • Organised with strong planning and prioritisation skills., • Commercial awareness and budget management capability., • Problem-solving mindset with a proactive approach., • Competent in CAFM systems and Microsoft Office. Key Performance Indicators (KPIs) • Compliance adherence (statutory and internal)., • PPM completion rates., • Reactive response and resolution times., • Client satisfaction scores., • Budget performance., • Team performance and engagement. Working Hours • Monday to Friday, 8am – 5pm with flexibility required to support shift operations and respond to emergencies., • Compulsory attendance of the annual black building test typically over the May bank holiday (3 days) Additional Requirements • Proactive can-do attitude with the ability to carry out engineering works “on the tools” where required, • Commitment to continuous professional development., • Flexibility to attend other sites within London and the Southeast as and when required to mee the needs of the business

Your new company You'll be joining a well‑established, highly respected professional services business based in Central London. Known for its complex, project‑driven work, the organisation operates in a fast‑paced environment where financial insight plays a crucial role in commercial decision‑making. The culture is collaborative, people‑focused and strongly geared towards continuous improvement. The team works on a hybrid basis, typically spending 2-3 days per week in the office. Your new role As Finance Manager / Senior Project Accountant, you will act as a key link between the finance function and project teams, ensuring the financial performance of projects is accurately monitored, communicated and optimised. You will oversee a small finance team while supporting senior leadership with timely, high‑quality reporting and analysis. Key responsibilities include: • Producing monthly management accounts, KPI reporting and weekly performance updates, • Overseeing the full financial lifecycle of multiple projects, from set‑up through to completion, • Leading monthly project finance reviews and challenging project teams on financial performance, • Preparing revenue forecasts, analysing project variances and updating forward projections, • Providing training and guidance to project teams on financial processes and controls, • Managing three direct reports and providing cover across project accounting, AP, AR and timesheet functions when required, • Managing payroll and completing monthly balance sheet reconciliations, • Supporting budgeting, forecasting, cashflow, WIP and AR management, • Contributing to the annual audit and statutory reporting, • Developing financial insights, dashboards and improved reporting tools, • Supporting ongoing process improvements and systems enhancements What you'll need to succeed This role requires someone with strong project accounting experience, ideally within a professional services or time‑billing environment. A background in a professional services or consulting environment, such as engineering, design, architecture or similar, is essential. You'll be commercially astute, comfortable working with large datasets and confident engaging with stakeholders across all levels. Strong Excel skills, excellent communication, and the ability to work in a busy, project‑orientated setting will be key to your success.What you'll get in return This is an excellent opportunity to take on a broad and influential finance role within a respected London‑based organisation. Alongside a salary of £60,000-£70,000, you'll receive a competitive benefits package, structured training, and the chance to develop your project accounting and leadership experience further. You'll join a supportive team, gain exposure to senior decision‑makers, and play a valuable role in shaping the financial success of the business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

Your new company Join a fast-growing consultancy that partners with CFOs and senior leaders to deliver high-impact financial and strategic support. The firm is known for its collaborative culture, entrepreneurial mindset, and commitment to quality. Your new role As a Manager, you'll lead multiple client projects focused on transactions, refinancing, data packs, KPI analysis, and operational improvements. You'll manage cross-location teams, deliver financial models and insights, and play a key role in shaping team culture and delivery standards. What you'll need to succeed • ACA/CIMA/ACCA qualified with 5+ years PQE, • Strong Excel and financial modelling skills, • Experience in consultancy or advisory roles, • Proven ability to lead teams and manage multiple projects, • High-impact work with senior stakeholders, • A collaborative, flexible, and supportive environment, • Opportunities to shape the firm's future and culture Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

Role Purpose Adaptations Surveyor To deliver a highly effective, responsive and professional adaptations service and to ensure that all work is completed to a high standard. This must be achieved within specified time targets, and on budget, whilst ensuring that the customer is central to all work undertaken. You will provide an effective surveying service for properties requiring an adaptation for a disabled occupant. You will also be required to assess the condition of the property for suitability and feasibility of adaptation. Where appropriate you will be expected to identify building defects, to diagnose causes, and to specify remedies. You will also support a culture of continuous service improvement. Main Responsibilities Adaptations Surveyor • To advise service users and colleagues on schemes / their feasibility and to prepare scheme designs., • To manage and monitor both large and small scale projects to ensure successful completion and delivery on schedule., • To determine the condition of existing buildings and to identify and analyse defects which will or may affect any proposed adaptations., • To prepare documents for Disabled Facilities Grant applications as required., • To carry out pre and post works inspections to ensure the specified works are undertaken to contract standards and in accordance with the Occupational Therapists recommendations., • To prepare schedules of works specifications and Auto-Cad drawings that can be issued to the contractors., • To liaise with our service users, their representatives, statutory authorities, and contractors regarding queries relating to works undertaken or planned., • Work closely with and co-ordinate with various professional bodies to ensure that work is undertaken in a manner commensurate with all statutory requirements and current legislation e.g. H&S, CDM, Party Wall Act legislation., • To maintain up to date knowledge of building methods, developments and related products., • To actively participate in team meetings to look at new ways of working, improving outcomes and best practice standards to help to the development of the service., • To exercise responsibilities under health and safety at work act as laid down, or as may be amended from time to time, by departmental procedures., • To continue professional development by undertaking mandatory training and other training identified in line with identified needs, • This position will require the postholder to undergo a DBS check (Disclosure and Barring Service). Knowledge/Skills Adaptations Surveyor • Experience of delivering disabled adaptations projects within agreed timescales and with quality outcomes, including effective planning, managing and monitoring programs of work., • Knowledge of the legislative and procedural frameworks within which the Disabled Facilities Grants operate., • Ability to plan and deliver building works including effective planning, managing and monitoring programs of work for disabled occupants, • Good knowledge of Building Regulations, asbestos awareness and Health & Safety legislation., • Have the ability to monitor and interpret KPI data as well as use the data to assess the contractors performance., • Have the ability to co-ordinate ones own workload, manage conflicting priorities in a pressurised work environment to meet deadlines., • Be a proficient user of the AutoCAD software., • Communication skills- be able to explain complex schedules and plans to applicants in an accessible way and keep people updated on progress.

An established company are currently looking for an Account Manger to join their team. The Account Manager role involves overseeing the delivery and performance of facilities management, ensuring services are delivered in line with SLAs and KPIs. • Salary: £35,000 to £37,000, • Acting as the main point of contact for client representatives regarding service delivery and works, • Responding to queries in a timely and professional manner, • Managing contractual obligations, ensuring works are meeting set standards, • Managing and coordinating reactive jobs reported by the client, tenants, or contractors, • Ensuring works are assigned to the appropriate contractor and completed within agreed SLAs, • Assessing issues and determining the correct category in which they are to be completed, • Carrying out quality checks and reports to ensure works meet contractual standards, • Ensuring contractors comply with service specifications and agreed schedules, • Tracking the completion of maintenance activities across the portfolio, • Managing and escalating complaints as necessary, • Investigating issues, coordinating corrective actions and ensure swift resolution, • Collecting and maintaining service reports, • Analysing performance data and preparing KPI reports, • Presenting and reporting on performance to the client, • Reviewing and approving works and ensure appropriate costs are recorded, • Previous experience in a similar role desirable, • Strong organisational and administrative skills

An exciting opportunity for a Contract Manager to join a maintenance provider on their High-End Residential contract in Fulham. You will be responsible for the delivery of the hard services maintenance contract, managing the P&L and ensuring SLAs and KPIs are exceeded across PPM and reactive works from a team of engineers. Additionally, you will be responsible for quoting works, managing the onsite team, and demonstrating excellent stakeholder management. Key duties & Responsibilities • Managing the delivery of the hard services maintenance contract, • Managing PPM and reactive maintenance programmes, • Technical supporting both the client and the engineering team, • Responsible for managing the company's quality procedures on site, • Running Profit and Loss (P&L), • Managing KPI and SLA's., • Management of client relationships on a daily basis., • Attending client meetings, • Dealing with client's requirements including additional projects / works, • Managing subcontractors and specialist service providers, • Recruitment, • Develop staff, annual appraisals etc, • Manage staff absenteeism and be responsible for disciplinary issues, • Reports, • Winning and managing additional business opportunities, • Responsible for the permit system., • Technically qualified - Apprenticeship / City & Guilds qualifications in Electrical Installations / Mechanical Engineering / Air Conditioning / HVAC, • Experience in managing contracts / maintenance teams, • Personable and good people skills, • Driven and motivated, • Computer skills, • £65,000 annual salary + Travel Expensed, • 25 days annual leave, • Pension, • Training

Lead Analytics Engineer / Senior Data ContractorLondon / Hybrid | Contract | SaaS / Product-Led Environment I am currently supporting a fast-growing SaaS business with an urgent requirement for an experienced Lead Analytics Engineer / Senior Data Contractor to help drive and stabilise their analytics capability. This is a highly hands-on role, ideal for someone who enjoys working across data engineering, analytics, and commercial insight, with strong exposure to modern cloud data stacks and stakeholder-facing delivery. You will be joining a fast-paced environment where data is central to product, commercial, finance, and leadership decision-making. The Role You will take ownership of analytics delivery across the business, helping to ensure data is trusted, accessible, and directly supports strategic decisions. • Designing and maintaining scalable data pipelines and analytical datasets, • Building and refining SQL / dbt transformation logic, • Developing robust semantic models and business metrics frameworks, • Delivering high-quality Power BI dashboards and reporting, • Supporting cloud data warehouse environments such as Redshift, Snowflake, Databricks, or similar, • Driving data quality, validation, and testing best practise, • Collaborating closely with product, commercial, finance, and leadership teams, • Advanced SQL, • dbt, • Python, • Power BI, • Cloud warehouse experience (Redshift / Snowflake / Databricks / Fabric / AWS), • Strong data modelling and semantic layer design, • KPI and metrics ownership, • Lead Analytics Engineer, • Senior Analytics Engineer, • Senior Data Engineer, • Data & Analytics Lead If this opportunity aligns with your experience and aspirations, please apply or contact us directly for further information.

🚨 We’re Hiring: Dual Registered Manager – Children’s Homes | East London (E11) 🚨 Are you an experienced Registered Manager ready to take on an exciting dual registration opportunity and be rewarded for delivering excellence? We’re looking for a driven and ambitious leader to oversee two children’s homes in East London, with a strong focus on achieving Outstanding Ofsted outcomes and driving high-performance teams. 💰 Salary & Rewards • Up to £75,000 salary (DOE) KPI-based bonuses Registered Manager performance incentives • 🚗 Company car, • 🎉 £100 birthday gift, • 💷 Referral bonuses up to £500 As a Dual Registered Manager, you will take full accountability for the leadership, compliance, and performance of two homes. You’ll ensure exceptional care standards, maintain full Ofsted compliance, and create an environment where young people can thrive and progress towards independence. 🌟 What We’re Looking For • Proven experience as a Registered Manager within an Ofsted children’s home, • Level 5 Diploma in Leadership & Management (Children & Young People’s Residential Care), • Strong understanding of Ofsted frameworks and achieving Good/Outstanding ratings, • Experience managing teams and driving performance across services, • Passion for delivering high-quality, child-centred care 🏡 About Us We are a leading children’s care provider with over 60 homes and a specialist school, committed to creating safe, nurturing environments where young people can grow, develop independence, and achieve positive outcomes. 📍 Location: East London (E11) 🕘 Hours: Full-time (40 hours per week, Monday–Friday with flexibility) This is a fantastic opportunity for a confident leader who wants to step into a high-impact role with strong earning potential and clear career progression. 👉 Apply now or message directly for a confidential chat. #RegisteredManager #DualRegistration #ChildrensHomes #SocialCareLeadership #Ofsted #EastLondonJobs #Hiring

Data Product OwnerOur trusted client, a leading financial services corporation, with whom we have partnered for several years, is hiring a Data Product Owner to play a pivotal role within their ongoing data modernisation program. The chosen Data Product Owner will be required to create a single source data platform, moving away from MI reporting into modern cloud hybrid services, possessing five years’ experience acting as a dedicated Data Product Owner.The chosen Data Product owner will have strong capabilities in launching data platforms and services, end-to-end delivering large-scale & complex data transformation initiatives, partnering with data engineers, architects, and the CDO. Our client is offering a basic salary of £95,000 + 25% bonus + 28 days holiday + 8% contributory pension + more to be based in Chatham, London, and Wolverhampton on a hybrid basis.To be successful, the chosen Data Product Owner must have strong experience within the financial services domain, coupled with experience of SQL & NoSQL architectures, who has proven experience delivering data transformation initiatives aligning to SAFe/Agile ownership to be considered.Core responsibilities: • Define and own the vision, strategy, and roadmap for enterprise data platforms aligned to CDO and business strategy, • Partner with SMEs, architects, engineers, and cross-functional leaders to shape high-value data solutions, • Translate product vision into a prioritised, value-based delivery roadmap, • Develop and validate business cases, presenting to senior stakeholders and C-level committees, • Establish clear success metrics, KPIs and measurable outcomes, • Lead ideation workshops to identify customer needs, pain points, and innovative solutions, • Apply Lean Agile and SAFe practices, collaborating across Program Increment (PI) cyclesChampion best practice across data products, including:, • BI dashboards and reporting, • Data APIs and feeds, • Cloud and hybrid data platforms, • ML models and services, • Data models and governance frameworks, • Master data management, • Act as the voice of the Data Platform, aligning technical capability with business demand, • Ensure full compliance with Risk and Data Governance policiesEssential experience:, • Minimum 5 years’ experience within financial services, acting as a dedicated Product Owner, must have., • Defining and launching enterprise data platforms and services end-to-end must have, • Delivering large-scale data transformation initiatives must have, • SQL and NoSQL architectures are nice to have, • Cloud or hybrid data platforms (Azure experience desirable), • Financial modelling, ROI definition, and KPI-driven decision making, • Working with senior stakeholders and influencing without authority, • Agile, Lean, and continuous delivery methodologies is a must-haveTwo-stage interview to start asap.Data Product Owner

Quality Officer About the Company Exeltis is part of the Insud Pharma Group of biopharmaceutical organizations, with over 40 years of experience and operations in more than 50 countries. Exeltis UK was established in 2022 to bring Exeltis products to the UK market, our product portfolio spans menopause, pregnancy, sexual health and CNS, with a healthy pipeline and we are committed to finding clinical solutions to meet the unmet needs for women across key stages of their sexual and reproductive lives. This is an exciting phase in which to join Exeltis to realise their ambitions to become leaders in Women’s Health medicine and contribute to the strategy and culture that will lead to this success. Role Purpose The QA Officer position sits within the Quality, Regulatory and Safety Department and will work collaboratively with the Quality Assurance Manager to maintain and operate the Quality Management System (QMS) to ensure full compliance with MHRA and Good Distribution Practice (GDP) regulations and guidelines, and internal company standards. The role is hands-on, detail oriented, and integral to ensuring quality, compliance, and inspection readiness across the UK affiliate. Specific Responsibilities Quality Management System (QMS) Support • Act as document controller for the lifecycle management of SOPs, templates, forms, Quality Manual and Quality Policy., • Coordinate documentation creation, review, approval, version control, archiving and periodic review cycles., • Maintain the administration of forms, logs, records for Change Controls, Deviations, CAPA, Complaints, Audits, Training Records, Supplier/Customer Qualifications, Returns & Destructions. Operational Quality Activities • Support internal and external audits, including preparation, follow-up actions and tracking of CAPAs., • Contribute to inspection readiness activities and ensure evidence and documentation are up to date., • Assist with customers and supplier qualification activities by maintaining records and ensuring required documentation is complete. Training and Support • Support creation and maintenance of training plans, training matrices, and associated documentation, • Support QMS KPI reporting by collating and presenting relevant quality data. Competencies and personal skills/attributes required for the role • Education: Bachelor's degree in a relevant field (e.g., Life Sciences, Pharmacy, Chemistry) or equivalent experience (essential), • Specific Knowledge: Knowledge of MHRA, GDP and other regulatory guidelines is an advantage (desirable)., • Personal skills: Strong organisational and administrative skills with high attention to detail (essential)., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and document management systems (essential)., • Excellent communication and interpersonal skills (essential). Company benefits • Competitive salary, • Annual performance bonus, • Pension contributions, • Private medical insurance, • Income protection & life assurance, • 25 days’ annual leave, plus 3 additional days between Christmas and New Year How to Apply Please email your CV to: Job code: EXE-E/INP-CORP-2801-v1 March 2026

Job Title: Assistant Office Supervisor Salary: £35,000 - £38,000 Description: An excellent opportunity has arisen to join a highly respected London law firm. This is an office‑based role supporting the smooth running of the General Office department, working closely with the General Office Supervisor and providing oversight to the General Office Assistant when required. We are looking for someone confident, proactive and service‑driven, with previous experience working in a professional service setting in their general office or facilities team, with some supervisory exposure. The Role As Deputy General Office Supervisor, you will play a vital part in ensuring the firm’s operational and administrative processes run efficiently. Key responsibilities include: • Managing incoming and outgoing Royal Mail, DX and courier services., • Handling faxes, ensuring timely delivery to internal teams., • Supporting reprographics tasks including printing, scanning, copying and binding., • Conducting stationery checks, placing orders and maintaining stock levels., • Delivering new joiner inductions in the Supervisor’s absence., • Checking and coding incoming invoices accurately and promptly., • Maintaining monthly KPI records and ensuring timely submission., • Supporting meeting room set-ups and liaising with the Reception team., • Assisting with office moves, furniture transfers and maintaining a safe working environment., • Supervising the General Office Assistant when required, coordinating daily cover and managing workloads., • Providing archiving and records support in the absence of the Records Assistant. The ideal candidate will be: • Experienced with a background in a similar operational environment within a law firm., • Able to demonstrate supervisory/line management experience (e.g., overseeing workloads, coordinating rotas)., • Skilled with strong organisation and administrative capabilities., • Confident using MS Office (Word, Excel)., • Comfortable with manual handling (moving boxes, furniture etc.)., • Able to multitask, prioritise under pressure and meet tight deadlines., • Detail‑oriented with sound judgment and business awareness., • Client‑service focused with a positive, proactive approach., • Reliable, disciplined, and a confident self‑starter., • Logical, methodical, and able to follow tasks through to completion., • Approachable, flexible and collaborative. Why Join? This firm is known for its supportive culture, strong operational standards and commitment to employee development. You’ll be joining a small, friendly and high-performing team where your contribution will be genuinely valued. Please note that due to the large number of applications we receive, if you haven’t heard from us within 5 working days, please accept that your application wasn’t successful. Unfortunately we aren't able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions. In the meantime, why not sign up to a career support webinar hosted by our sister business SKC London? Choose from our CV Writing Masterclass, LinkedIn for Job Success, How to Interview Well and Job Search Secrets Revealed.

Our client, a fast-growing, Private Equity-backed Property Management business in North London under a new, dynamic management structure and rapid expansion, is actively seeking an experienced Property Manager (minimum 18 months' experience) to deal with existing clientele with typical duties within private housing - at Team Lead level. This role has scope to progression (as business scales up) to Senior Property Manager level. Core responsibilities; • Field calls from tenants & councils regarding repairs and maintenance., • Assessing repair responsibility, provide repair triage to tenants, investigation of issues & repair resolution., • Liaise with clients, councils & contractors to obtain quotes, arrange maintenance and organise access for repairs via phone & email., • Provide regular updates to stakeholders throughout the lifecycle of all repairs until resolved., • Approving contractor invoices and tracking contractor credit control following repair completion, • Receive mid-tenancy inspection reports, assess recommended repairs, obtain quotes & negotiate improvements/repairs with clients., • Client Relationship Management Provide regular customer care calls / updates to clients & councils, to review the delivery of service and provide feedback to colleagues / senior management team regarding improvements, • Property Visits: Attend properties (as and where required) to assess serious damage / disrepair & compile reports for clients and councils regarding urgent repairs / advice on relevant steps to undertake repairs, • Critical Safety Compliance: Auditing and arranging landlord Licenses, annual gas safety certificates, Electrical Installation Condition Reports, EPC’s and Fire Risk Assessments., • NTQs: Receiving notice to quits from clients, acknowledgement of notices, liaising with internal teams to process notices moving to re-lets/returning properties to landlords., • KPI Reporting: Reporting on weekly/monthly performance of both individual and team targets. Candidate Profile; • Relevant experience in Residential Property Management (18 months+ preferred)., • Willingness to work onsite, Monday - Friday, 9am - 6pm., • Problem-solving skills to resolve issues related to property management through skilled communication., • Strong verbal & written communication skills - including over the phone and email, • A good eye for detail., • Punctual, with good time and self- management skills., • Strong administration, customer service & relationship building skills.

🏥 Now Hiring: CQC Registered Manager | London, UK 📍 Location: London, UK (Hybrid: Home & Office) 📅 Closing Date: 30th September 2025 🕒 Job Type: Part-time - 20 HOURS PER WEEK 💼 Salary: £24,000 per year 🎁 Benefits: Generous annual leave, company pension, private health insurance We are seeking an experienced and dedicated CQC Registered Manager to join a leading medical clinic in London. This is an outstanding opportunity for a dynamic leader with a background in management or nursing and essential prior experience as a CQC Registered Manager. 🔍 Key Responsibilities • Lead a multidisciplinary team to deliver safe, person-centred care, • Ensure compliance with CQC Fundamental Standards, • Act as Safeguarding Lead and oversee clinical governance, • Conduct audits, risk assessments, and performance reviews, • Maintain high standards in patient privacy, dignity, and service quality, • Drive continuous improvement through training and innovation, • Oversee KPI monitoring, budgeting, and regulatory reporting ✅ What We’re Looking For • Proven leadership in a regulated health or care setting, • Successful track record in CQC inspections, • Strong operational oversight and people management skills, • Experience in service evaluation, coaching, and team development, • Working knowledge of health & social care regulations, GDPR, and safeguarding Join a values-driven organisation committed to excellence, transparency, and compassion in care delivery. You’ll play a pivotal role in shaping a high-performing culture. 📩 Interested? Apply today or email for more information.

Portfolio Executive - Solar and Storage, London About Downing Downing is a fast-growing, entrepreneurial, responsible investment manager with headquarters in central London. We believe a great investment opportunity isn’t just financial - it’s a chance to invest in things that matter: our environment, our health, our society, our communities, and our economy. This aligns with our B CORP status. Our ability to adapt and innovate to create products for our investors is key to our growth and success, and our core values are vital to everything we do - from the businesses we invest in to the people we hire. About the team The Solar and Storage team is a dynamic and diverse group of professionals dedicated to advancing renewable energy solutions. The team includes asset management experts, investment specialists, and technical professionals who work together to optimize the performance and growth of our solar and storage assets. Our team members are located in key offices in London, Glasgow, and Stockholm, fostering a collaborative environment that leverages a wide range of expertise and perspectives. Role and responsibilities We are seeking a dedicated and detail-oriented Portfolio Executive to join our Solar and Storage team. Reporting to the Rooftop Portfolio Lead, the successful candidate will lead portfolio performance analysis and optimisation on the commercial and residential rooftop portfolios, manage property relationships within the residential solar portfolio and provide essential administrative support and coordination across the Solar and Storage portfolios. This role requires flexibility, strong organizational skills, and the ability to work collaboratively with colleagues based in London, Glasgow, and Stockholm. Portfolio Performance: • Oversight of KPI variance analysis and reporting., • Proactive identification of performance issues through KPI analysis, resolution of incidents with contractors or third parties and implementation of technical solutions where necessary with the aim of maximizing long term performance., • Direct management and performance assessment of Operations & Maintenance (O&M) contractors on contractual services and additional optimisation projects., • Ensure site-specific preventative maintenance is performed in line with contracts and verify completion of corrective works. Property Relationships: • Receive and triage property cases, coordinating with contractors or Downing-appointed solicitors., • Establish and maintain Power of Attorneys with relevant counterparts to streamline property paperwork., • Act as the main point of contact for contractors and solicitors, coordinating the resolution of property-related issues (rights, amendments, legal challenges, access)., • Facilitate coordination between contractors and Housing Associations., • Oversee the implementation of residential access issue processes with contractors, providing quarterly status updates to optimize generation and revenue collection., • Main point of contact for document requests from external parties., • Ensure complete and accurate record-keeping. Operations Support: • Onboard new acquisitions into internal systems and asset management processes., • Support regulatory, health & safety, and environmental compliance and help drive safety standards onsite., • Assist in project management of improvement and optimization strategies for solar and storage sites., • Liaise with contractors to retrieve key ESG data., • Coordinate incident tracking on internal software., • Contribute to the development of management systems, improving reporting efficiency., • Provide support to the wider Solar and Storage team on group objectives. Additional Responsibilities: • Participate in digitalisation initiatives to enhance business success., • Ongoing asset register updates to ensure completion as well as data-room standardisation and migration., • Occasionally travel to visit sites, contractors, and other stakeholders., • Attend away days and conference/workshop events on behalf of, and within, Downing., • To act as an ambassador for Downing’s values, and to always behave in a respectful and professional manner. Education, experience and skills The ideal candidate will have the following: • Strong organisational and coordination skills., • Excellent communication and interpersonal abilities., • Proficiency in digital tools and systems., • Ability to work independently and as part of a team. Non-essential but desirable attributes: • Basic electrical or renewable energy knowledge., • Previous experience working with rooftop solar PV systems, in either asset management or operations or other renewable energy roles.

FP&A Associate | PE-Backed SaaS | London | Hybrid Salary: £70k – £80k + Bonus + Excellent Benefits We are partnering with a high-growth, PE-backed SaaS business who are looking for an FP&A Associate to join a fast-evolving finance function. This is a key analytical role within an international business operating across Europe and the United States, focused on scaling through both organic growth and strategic acquisitions. The Role: This position will act as the analytical engine of the finance team, supporting business performance through high-quality financial analysis, forecasting, and commercial insight. You will work closely with senior leadership to translate financial data into meaningful business intelligence, supporting decision-making across commercial, operational, and strategic priorities. Key Responsibilities: • Develop and maintain financial models, budgets, and forecasts, • Deliver detailed variance analysis and performance tracking, • Monitor and report on key SaaS metrics (ARR, churn, LTV/CAC, cohort performance), • Support board and investor reporting with analysis and commentary, • Build and enhance KPI dashboards and reporting tools, • Partner with stakeholders across the business to support decision-making, • Contribute to the continuous improvement of FP&A processes and reporting Essential Background: • 2–5 years’ experience in FP&A or a strong analytical finance role, • Experience within SaaS, subscription, technology, or data-driven businesses preferred, • Strong understanding of financial and operational performance metrics, • Advanced Excel skills with exposure to BI tools (Power BI, Looker or similar), • Strong analytical and problem-solving capability, • Proactive, commercially minded, and intellectually curious approach, • Strong communication skills with ability to explain complex data simply, • This is a high-impact opportunity within a fast-growing SaaS company, offering strong exposure to senior leadership and investors

Job Title: Vice President, Consumer Marketing — EMEA Location: London, UK Reports To: President, EMEA & CMO Department: Consumer Marketing Who You Are You are a strategic, customer centric senior marketing leader with deep expertise across performance/ marketing, CRM & retention, clienteling, brand marketing, public relations, social & influencer marketing, responsible for shaping and steering the customer experience and company’s brand presence, reputation, and client experience across all marketing and communications touchpoint in EMEA. This leader unifies the vision of all areas of marketing to drive holistic audience engagement, measurable growth, and long-term client value aligned with the broader Global Marketing strategy. The VP, Consumer Marketing sets the vision for how the brand shows up in EMEA—emotionally, visually, and experientially—while ensuring every interaction is data-driven, personalized, and aligned to commercial priorities. Bringing together creative storytelling and analytical rigor, this role oversees teams that build brand equity, deepen customer loyalty, and optimize acquisition and retention through integrated campaigns, lifecycle marketing, and always on performance channels. As a key member of the executive leadership team, this role partners cross functionally across product and business channels to strengthen reputation, fuel demand, and unlock scalable, repeatable growth across all EMEA markets. What You’ll Do Strategy & Leadership • Lead the end‑to‑end consumer marketing strategy for EMEA, ensuring consistent brand experience across all channels and touchpoints aligned with the broader Global Marketing strategy, • Lead a multi‑disciplinary regional marketing team., • Partner cross‑functionally to drive growth and brand equity. Full Budget Ownership • Own the complete EMEA marketing budget, shifting throughout the marketing funnel based on the needs of the business, • Establish investment frameworks and optimize ROI., • Partner with Finance on forecasting and accountability. Performance & Growth Marketing • Lead acquisition, conversion, and retention across all channels., • Drive traffic to all consumer touchpoints, • Build social‑commerce funnels and creator‑led programs., • Implement attribution, MMM/MTA, and experimentation frameworks. CRM, Loyalty & Retention • Lead CRM/lifecycle strategies across all channels., • Integrate clienteling tools and outreach platforms., • Strengthen unified customer data and personalization. Brand Marketing • Lead the development and execution of brand and seasonal campaigns aligned with the global brand strategy, • Drive 360° omnichannel GTM execution., • Integrate clienteling and social selling into all brand activations. Public Relations & Communications • Drive brand reputation, visibility, and consumer sentiment, • Foster key media relationships, ensuring consistent, high impact storytelling -Amplify all brand initiatives and key moments and activations Consumer Insights, Analytics & Measurement • Lead measurement, analytics, and insight generation., • Expand KPI frameworks including clienteling + social selling., • Drive a culture of Plan → Do → Learn → Scale. Agency & Partner Leadership • Lead agencies partnerships, • Drive platform and partnership innovation. You’ll Need to Have • 15+ years of progressive consumer marketing experience, • 5+ years leading multi‑country EMEA teams., • Experience owning multimillion‑dollar budgets., • Deep fluency in marketing, clienteling, and social commerce., • Strong analytical expertise., • Bachelor’s degree required The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. — At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at .

🚀 Hiring: Recruitment Consultant (360 or Delivery → 360) | Realm | London (Liverpool Street) I’m currently growing my team at Realm and looking to bring in a couple of strong consultants, either experienced 360s or high-quality delivery consultants ready to step up. A bit about us: Realm is a specialist Cloud Compute & Blockchain recruitment partner, working with some of the most exciting engineering teams globally. We operate in genuinely niche, candidate-led markets, this isn’t high-volume, KPI-heavy recruitment. What makes this opportunity different: 💼 A strong starting point You’ll be joining a desk that’s ~75% retained, with live roles + existing client relationships — meaning you can get moving quickly from day one. 💰 Real earning potential Up to 50% commission. The structure is built for high performers to earn properly. 🧠 Proper tech + tooling We invest heavily in sourcing tech, AI tools, and automation. This isn’t just LinkedIn and job boards, the goal is to give you a genuine edge and 10x your productivity. 📍 A balanced setup Hybrid working (Devonshire Square, Liverpool Street), no micromanagement, and a focus on output over arbitrary KPIs. 🌍 Flexibility 1 week fully remote per quarter (more at Principal+), plus a genuinely grown-up approach to autonomy. 🍻 A genuinely social team Monthly socials (padel, baseball, beers), quarterly incentives (F1 hospitality, Amsterdam trips, etc.), and annual luxury trips, last year was Mykonos. 📈 Growth & support Clear progression as we scale, and hands-on support, especially if you’re moving from delivery into a 360 role. — This is a high-performance environment, but one where people are trusted, supported, and rewarded properly for what they bill.

Who We Are Nexus Search is a specialist executive search firm focused exclusively on Director to C-Suite level supply chain leadership across Europe & Americas. We work with some of the worlds biggest brands to hires end-to-end supply chain executives across dynamic industries such as automotive, FMCG, ingredients, packaging, chemicals and consulting, connecting exceptional talent with businesses that need the very best at the top. Our culture is fast-paced, young and dynamic, built on ambition, hard work, and a genuine love of what we do. We're scaling our London and Austin teams, with plans for another international office, and investing in the evolution of our technology stack - including the integration of AI tools designed to make our team faster, smarter and better equipped to deliver for our clients and candidates. That's where you come in. The Role As Operations Manager, you'll own the day-to-day operations of the business, responsible for office management, organising company events, management of our IT, systems and tech stack, whilst being a key player in some of the most interesting projects we've ever taken on. This is a role for someone who genuinely loves project/process management and organisation, takes pride in the environment they manage, and thrives in a fast-moving, variety-filled role. The Projects You'll Be Part Of You will be shaping the future of how nexus operates. Here's a flavour of what's ahead: 🌍 International Expansion 🏙️ Growing Our London & Austin Offices 🤖 AI & Technology Evolution ⚙️ Systems & CRM Migrations What You'll Own Office & Facilities • Maintain a brilliant office environment - functional, well-stocked and a place people genuinely want to be, • Manage supplier relationships, building management and service contracts, • Be the go-to for all IT and system issues across the business (with support of external IT support), • Own the onboarding and offboarding of employees across all platforms and tools, • Manage software renewals and vendor relationships, • Lead the configuration and rollout of new tools and technologies - including AI, • Manage and distribute weekly and monthly performance and KPI reports, • Maintain accuracy and integrity of reporting across the business, • Plan and manage all company events - from the Christmas party to sports days to international incentive trips, • Act as EA to the Founders - keeping them organised and the business moving, • Communicate operational updates and company-wide announcements, • Manage insurance renewals, supplier forms, portal setups and RFPs Who We're Looking For Experience • 3–7 years in operations, office management or business support within an SME or scale-up, • Background in recruitment, sales or a fast-paced service environment is a strong plus, • Has personally managed IT, systems and suppliers - not delegated to a team, • Experience leading a tech implementation or system migration is a bonus Skills & Mindset • Strong project management and problem-solving skills - you love a plan and you make it happen, • Tech-savvy and comfortable across multiple platforms; curious about AI, • Highly organised with sharp attention to detail, • Positive, can-do attitude - hands-on, nothing is beneath you, • Takes full ownership and doesn't need hand-holding, • Thrives on variety in a fast-moving environment

Finance Manager | Fast growing AI Start-up | Salary £50,000 - £60,000 bonus | Remote I am looking for a commercially driven Finance Manager to own the end-to-end finance function in a scaling AI business. Working directly with the CEO, this is a highly visible role spanning strategic finance, financial operations, investor reporting, and cross-functional leadership. For this role your responsibilities will include; • Own management accounts, month-end close, and quarterly reporting, • Lead budgeting, forecasting, and variance analysis, • Build and maintain robust financial models, • Manage R&D tax credit claims and EMI stock option schemes, • Ensure regulatory compliance and act as key investor contact on financial performance, • Own cash flow, working capital, and cost control, • Monitor SaaS metrics (ARR, MRR, CAC, LTV, churn) and provide actionable insights, • Improve financial visibility through dashboards and KPI tracking, • Scale finance systems and controls alongside business growth, • Oversee payroll, headcount planning, and workforce cost modelling, • Support compensation structures, bonus schemes, and commission frameworks You will ideally have the following; • ACA/ACCA/CIMA finalist/ qualified or equivalent to be considered., • SaaS or technology background preferred, • Strong financial modelling, analytical, and Excel skills, • Deep understanding of SaaS metrics and FinOps, • Excellent communicator with ability to influence senior stakeholders, • Highly proactive, detail-oriented, and commercially aware For this role you might be required to go into the office 1 days a week in London however this will be a remote role. You will work closely with the senior stakeholders across the business and support the company in the next stage of growth while building a finance function & team. Finance Manager | Fast growing AI Start-up | Salary £50,000 - £60,000 bonus | Remote

Operations Manager UK 📍 UK | Reporting to: UK Country Manager 💼 Full-time | Field-based role (regular store visits required) ABOUT US Founded in November 2018 from the dream of two friends to “nourish the world with positivity and well-being”, Poke House is one of the fastest-growing fast-casual brands in Europe. Today, we operate 180+ locations across nine countries (Italy, UK, Spain, France, Portugal, Austria, Belgium, Romania and the US), combining digital innovation with modern restaurant operations. As we continue strengthening our UK operations, we are looking for an Operations Manager UK to support performance and ensure consistent execution across our restaurants. ABOUT THE ROLE Reporting to the UK Country Manager, the Operations Manager UK plays a key role in supporting the day-to-day performance of company-owned stores across the UK. This is a hands-on, field-based role focused on execution, operational consistency and KPI follow-up. You will work closely with Store Managers to ensure brand standards, operational processes and performance targets are met. This role is ideal for someone who thrives in fast-paced environments, enjoys being present in stores, and is motivated by continuous operational improvement. WHAT YOU’LL BE DOING • Support the execution of operational standards across UK restaurants, • Work closely with Store Managers to monitor and improve performance across key KPIs (sales, labour cost, food cost, customer satisfaction), • Conduct regular store visits to ensure operational consistency and compliance with brand standards, • Follow up on action plans to improve underperforming stores, • Support workforce planning and labour optimisation in collaboration with Store Managers, • Ensure compliance with UK food safety, hygiene and health & safety regulations, • Monitor stock management practices, waste levels and inventory accuracy, • Support the implementation of HQ initiatives (menu updates, digital tools, operational guidelines), • Assist with performance reporting and KPI tracking, • Collaborate with cross-functional teams (Marketing, HR, Finance, Supply Chain) to ensure smooth operations, • Contribute to training and onboarding initiatives for store teams, • Foster a culture of accountability, teamwork and customer focus across stores REQUIREMENTS • 4–6 years of experience in operations within food retail, QSR or hospitality, • Experience supporting multi-site environments, • Strong knowledge of UK food safety and hygiene regulations, • Good understanding of labour planning and cost control fundamentals, • Hands-on mindset and willingness to spend significant time in stores, • Strong communication and relationship-building skills, • Comfortable working with KPIs and operational data, • Familiarity with POS systems and restaurant management tools, • Fluent English; other european languages are considered a plus. WHAT WE OFFER • A dynamic and fast-growing international environment, • Strong exposure to multi-site operations, • Career growth opportunities within an expanding European group, • Competitive compensation aligned with experience, • Employee discounts and benefits

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Contact Centre Transformation Consultant | PE Portfolio Opportunity We’re currently supporting a Private Equity-backed portfolio looking to engage a specialist Contact Centre Transformation Consultant to help drive performance improvement across a number of mid-market businesses. This role will focus on identifying and solving key operational and customer experience challenges across contact centre environments. Key areas of focus: • Operating model review (resourcing, WFM, productivity), • Technology landscape assessment (CCaaS, telephony, omnichannel, automation, AI), • Process optimisation (call handling, triage, FCR, QA), • Data & KPI frameworks (benchmarking, reporting, dashboards), • Customer experience improvement (NPS/CSAT, journey redesign, VoC) What we’re looking for: • Proven experience in contact centre transformation, ideally within mid-market or PE-backed environments, • Ability to deliver rapid diagnostics and actionable recommendations, • Experience supporting end-to-end transformation – from assessment through to implementation, • Commercially minded, with a focus on measurable outcomes (cost-to-serve, productivity, CX), • Comfortable operating across multiple stakeholders and businesses within a portfolio The programme will require a mix of diagnostic, design, and hands-on delivery, depending on the needs of each business. If this aligns with your experience, or you can recommend someone strong in this space, feel free to get in touch directly and submit your cv. We promise to respond within 72 hours. Thank you, Blue Astral

Within your #OneTeam As part of the Operational Excellence team, the Health & Safety Engineer Europe (m/f/x) will have the main responsibilities of driving security within their geographical scope within the OVHcloud group (Erith, Limburg an der Lahn, Milan, and Ozarow) and reducing accidents while advancing the security culture within the company. The role of the operational excellence team is to support the Group’s rapid growth by defining the most efficient, agile, innovative processes that meet our customers’ needs. Your main responsibilities: Risk and incident management • Assist and participate in the analysis of accidents, incidents, near misses and situations of risk;, • Support new industrial datacentre sites in their security policies and culture, in connection with the company's growth projects;, • Decline locally and follow the action plans defined by the compliance and industrial risks teams;, • Define and implement awareness-raising and HSE training actions at Group level., • Define the HSE Europe roadmap in order to improve the security culture within the company by integrating the priorities of the group and sites;, • Develop and update occupational health and safety risk mapping in close coordination with regions;, • Assess and prioritise occupational and psychosocial risks and implement associated action plans;, • Identify and track the necessary corrective and preventive actions;, • Support the regions and operational departments in the Hygiene & Safety section, particularly those based in Germany, UK, Poland, Italy and France. Definition, implementation and management of HSE KPIs for its scope • Ensure KPI reporting and action plan progress at different levels of the company: H&S Committee, Corporate Social Committee, COMEX member, Operational Directors, Regional DC Managers, etc., • Define and update security KPIs;, • Manage KPIs while raising awareness and empowering Operations Managers and teams. Define, optimise, update processes, procedures and instructions • Support HSE group projects., • Define security rules for the regions under its responsibility;, • Be responsible for the security aspects of new designs, and define the associated process., • Formalise the HSE processes and procedures required for the organisation to operate and adapted to the location;, • Set up the HSE documentation and ensure that it is implemented. Control of HSE audits for its scope • Create the audit plan for the Europe zone;, • Define and conduct HSE audits based on internal or external repositories;, • With a strong sense of service, you want to have a positive impact on your internal and/or external contacts,, • Conduct ongoing monitoring of safety and environmental regulations and legislation. Skills required: • You have knowledge of ISO 45 001 and an international work culture in Europe;, • You are autonomous and able to work in a fast and challenging environment., • You are open to the world and working in an international context is an important criteria for you,, • You hold a diploma in a technical field (mechanical, electronic etc.) with a double specialisation in security;, • You have successfully completed a multi-site animation and management experience;, • You have a minimum of 8 years’ experience in an HSE engineer position in an industrial company with an international scope and significant field experience.

Drive strategic media planning and execution across multiple channels to maximise performance and impact for high-value clients. The Company: • One of the largest Independent performance marketing agencies in the world, • Experts across Retail Media, Market Insights, Paid Media and Streaming/CTV, • Proprietary Marketing Intelligence Technology, • 1000+ Employees with Global Offices, • Impressive roster of Global Enterprise Customers, • Stock, Insurance, Unlimited Holiday, Flexible Hybrid The Role • Lead full-funnel, cross-channel media planning (TV, OTT, audio, digital) aligned to growth goals., • Turn audience and competitive data into clear budget, mix, and flighting recommendations., • Align planning with investment and analytics teams to drive measurable KPI impact. Desired Skills and Experience • Strategic, National media planning experience, • OTT, Linear TV, Search, Social and Audio channels, • Strong client-facing experience

Medical Negligence Solicitor / Lawyer - Remote The Role This is a superb opportunity to join an award-winning Top 100 law firm that offers specialist quality legal advice to both businesses and individuals nationwide. Due to the development and expansion of the firm’s Clinical Negligence department, it is now seeking to appoint a Solicitor/Legal Executive to take on some excellent cases and work on them from inception to trial. The ideal candidate will have experience handling a caseload of Clinical Negligence claims, investigating and litigating multi-track cases. You must ensure cases are progressed in a timely, efficient and proactive manner and meet all KPI targets set by the firm. This firm currently has a team of experts and are keen to speak to likeminded people, who are passionate about Clinical Negligence and client care. The Candidate • Clinical Negligence Solicitor / Legal Executive handling own caseload (2+ years experience), • Experience of drafting legal documentation, • Prioritise and manage a varied caseload, • Ability to work well as part of a team and on your own initiative, • Excellent organisation and time-management skills, • Excellent client care skills, • Professional and effective communication with team members and contacts The Benefits & How to Apply • Salary, dependent upon experience/PQE - plus an annual bonus, • 35 days annual including bank holidays and Christmas Closure, • Hybrid and flexible working, • Ongoing training and development opportunities, • Social events and charity fundraising days, • Enhanced maternity/paternity pay Apply in the strictest of confidence online and or via telephone – there is no need for a CV for an initial conversation. Contact Roya Ratcliffe Retained Consultant – INDRR Direct Dial: 0161 826 3140 Mobile: 07376 640524

Service Manager (Engineering Manager) - Heathrow Airport Location: Heathrow Airport Trinity Fire & Security are seeking an experienced Service or Engineering Manager to lead our Service Operations at Heathrow Airport. This is a critical leadership role where you’ll drive operational performance, foster string client relationships, and ensure our dedicated Heathrow service teams deliver Trinity’s high-quality standards. This role is ideal for an experienced people manager in the Aviation, FM or Fire & Security industry who thrives in a fast-paced environment and is passionate about service delivery, customer satisfaction, and operational excellence. What you’ll be doing As a Service / Engineering Manager at Trinity, you will have full accountability for all service-related operations. You’ll lead, support, and develop the engineering teams, ensuring efficient delivery, customer satisfaction, and financial performance. The key responsibilities are: • Drive operational performance, with a focus on delivering exceptional customer service, complaint maintenance, labour productivity, financial results, health & safety, and adherence to key KPIs., • Take ownership of all service escalations, ensuring swift and effective resolution., • Manager clients CAFM (Maximo) in real time., • Work cross-functionally with Trinity’s wider support teams to optimise engineer utilisation, compliance, and service outcomes., • Monitor, analyse, and respond to daily, weekly, and monthly KPI reports, ensuring continuous improvement and performance tracking. What we’re looking for At Trinity, we believe that great employees share key qualities: a vibrant energy, a positive ‘can do’ attitude, a commitment to excellence in customer service, and a strong sense of responsibility towards their work. We are seeking exceptional individuals who embody these traits and are passionate about making a difference. For this exciting opportunity, we are looking for candidates with: • · Meticulous management, Own the delivery of Service contracts, ensuring quality, compliance and client satisfaction., • · A commercial mindset, with strong experience in resource planning, and meeting operational targets., • · Customer-focused approach, committed to delivering exceptional service and building long-term client relationships., • · Excellent communication, problem-solving, and decision-making skills, with a proactive and collaborative approach to leadership. What Trinity Offers • Competitive base salary, • 23 days’ holiday, increasing with service, plus bank holidays., • Employee Discount Programme – savings across 800+ retailers., • Company vehicle or car allowance, • Pension via Royal London, Life Assurance, and Employee Assistance Programme., • Referral bonus of up to £2,000., • Ongoing training and career development opportunities. Security Vetting It is an industry requirement that successful candidates undergo security vetting. Offers of employment are subject to satisfactory vetting and may be withdrawn if the required standards are not met.

Position Overview: - Consumer Insights Analyst At Lyle & Scott, we recognise that all success starts with people. We welcome creativity and value individuals passionate about delivering a strong performance. We are a privately owned British brand with almost 150 years of history that has built a reputation for crafting high-quality clothing. We are a brand with true authenticity, heritage and expertise that is recognised throughout the world. We are looking for an in-house Consumer Insights Analyst to play a key role within our Data and Intelligence Team. This position is responsible for driving the strategic vision and data-driven decision making at Lyle & Scott. The primary focus will be to improve our understanding of the Lyle and Scott customer and to champion positive change. The successful candidate will leverage data insights to enhance customer understanding, optimise business processes and identify commercial opportunities. If you are an innovative thinker, detailed orientated, collaborative, proactive self-starter and an individual who thrives from working in a fast-paced environment, this could be the right opportunity. Key Responsibilities: 1. Customer segmentation and monthly KPI tracking, 2. Market research and trend analysis, 3. Customer experience and journey, 4. Proactively identifying opportunities and presenting findings to the Board and senior leadership Qualifications / Experience: • Strong Microsoft Excel skills, • Analytical mindset, • Excellent communication and presentation skills, • Commercial Acumen and strong understanding of commercial principles About us... ☀️Holiday purchase scheme. 🦅1 week a year to work anywhere in the world… it can be Fiji or your sofa. 🍺 “Thirsty Thursdays -– the bar opens at 5pm every Thursday for a drink or an alternative soft drink of choice. 💻 Flexible working, so you can fit in your spin class… or hit snooze on your alarm, we don’t judge! 💍 1 week extra off work if you get married! (Not deducted from your annual leave) 💰 Employer pension contributions. 👕 Generous staff discount… Great sample sales throughout the year so you can stock up on Christmas Presents! 🎁 Welcome to the Family Lyle & Scott Item! 📚 Training and learning development. 🚝 Season Ticket Loan. ✈️ Holiday loyalty scheme: the longer you’re with us, the more we will increase your allowance 🚲 Cycle2Work Scheme. 🐶 Dog-friendly office. Please apply with your CVs through LinkedIn. Lyle & Scott is an Equal Opportunities Employer and treats all applications purely based on skills and experience.