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Description Manages the day-to-day operations of STAKEHAUS sites across the South-East, ensuring smooth running and exceptional performance at every location. Oversees all aspects of the business by fostering a culture of pride, coaching and supporting the team, and motivating employees to consistently deliver top-quality food to our customers. This role will be target driven as we take the exciting leap to becoming a multi-city company! Salary/Benefits: 40k pro rata Contract type: Permanent Hours: Part Time Hours per week: 30 Start date: Near or around the 10th of Feb ABOUT US STAKEHAUS is the go-to brand for steak lovers who crave top-tier quality without the wait. Think quick, easy, and ridiculously good. With two buzzing locations in London and a hot new spot opening in Brighton, we’re flipping the script on how steak is served. No cookie-cutter vibes here—each of our sites is as unique as the city it’s in, and that’s what makes working with us anything but boring. We may be a small team, but we’ve got big energy and even bigger plans. By mid-2026, we’re set to roll out 1-2 fresh new sites, all centred around our signature quick-serve style. Sustainability? It’s not just a buzzword for us—it’s a priority. We’re on a mission to prove that eating beef doesn’t have to be bad news. Our menu keeps it simple and iconic because sometimes, less really is more. It’s all about bold flavours, quality you can taste, and a vibe that makes people come back for more. WHAT’S IN IT FOR YOU AS AN OPERATIONS MANAGER? Free food when at work and 50% off all our sites at any other time. Grow with an exciting brand with some big plans. Wagestream platform Staff parties Achievable bonus scheme paid monthly ABOUT THE ROLE We are on the lookout for a hands-on Operations Manager with experience who can help bring structure to our growing brand. This will be a part time role for the moment but all being well it could expand into full time hours. A Day in the Life of an Operations Manager: Site Visits & Communication: Conduct weekly personal visits to all three sites: Camden, Covent Garden, and Brighton. Maintain daily communication with all sites through one-on-one check-ins and weekly calls with site leaders to review performance and results. Financial & Operational Oversight: Take full accountability for the financial and operational performance of all sites, ensuring budgets and KPIs are consistently met. Team Leadership & Collaboration: Work closely with GMs and Team Leaders to oversee daily operations, ensuring smooth service and a great start to each day. Partner with the founder/owner daily to align on strategy and execution. Menu Development & Launches: Collaborate on the development and rollout of new menus, providing input on content and delivery to ensure successful launches. Work to develop potential brand partnerships/collaborations. Cost Management & Profitability: Manage inventory and costs within established KPI targets, tracking daily to achieve monthly goals (utilising Marketman). Maximize kitchen profitability by managing labour and food costs effectively while maintaining quality standards. Customer Service Excellence: Lead by example to set high standards of customer service, creating a welcoming and engaging environment for both customers and staff. Hiring & Team Development: Oversee hiring processes and support the growth of leadership and team members through coaching, regular check-ins, and team meetings. Workplace Culture: Foster a positive, productive work environment across all departments, building strong relationships with Managers to ensure effective succession planning. Plan work drinks + social events Sales & Performance Management: Set and communicate daily and weekly sales goals, motivating teams to consistently exceed targets. Celebrate and recognize exceptional sales achievements within the team. · Compliance Ensure full compliance with health and safety regulations across all sites. o Staying up to date on documentation + employee certificates Who you are: · Proven Experience: At least three years of hospitality management experience, ideally with multi-site oversight. · Analytical Excellence: A data-driven thinker with a track record of achieving KPIs and driving sales. · Hands-On Attitude: Ready to roll up your sleeves and lead by example when needed. · Adaptability: Skilled at balancing long-term strategic goals with swift tactical decision-making. · Inspiring Leadership: A natural leader who excels at team management, nurturing talent, and fostering career growth and satisfaction. · Strong Communication: Capable of embedding and championing the STAKEHAUS DNA while ensuring operational excellence. · Start-Up Mindset: Thrives in the fast-paced, dynamic environment of a growing business. · Passionate About Steak: A genuine love for what we do—because at STAKEHAUS, good beef is at the heart of it all! INTERESTED? If you’re an experienced Operations Manager, with passion and drive, apply to be a part of our growing team!
Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! OTE approx £35,000-£43,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We’re buzzing to be opening our tenth Yard Sale Pizza in Tottenham this March, bringing our award-winning handmade, hand-delivered pizzas to the neighbourhood! We’ll be serving up London’s ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with around 20 seats for dine-in customers. What will I be doing? - Leading and mentoring a hard working team of chefs in a busy environment. - You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site. - Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team! - You’ll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service. - Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged. - Ensuring that you hit successful GP and portioning figures. - Maintaining 5* Food Hygiene standards. - You’ll be responsible for your team's rota in alignment with budgeted staff costs. - Stock ordering and rotation. What are we looking for? - Someone with masterclass Pizza-making skills with a real passion for pizza! - Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven. - A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills. - Someone who has first-class organisation skills and attention to detail. - Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What’s on offer: - Competitive Hourly Rates. - Full time hours - around 40 per week. - Paid overtime. - Holiday paid in days off or in cash. - Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI’s. - Working with a brilliant team in a fast-growing company. - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Staff parties throughout the year. - Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
Room Attendant - 4* Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guests to Argyle Square and this beautifully unique, cosy, and personalized travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles, and many more lovely features. We are looking for a room attendant for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The room attendant is responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. The candidate will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as the back of the house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards following sops. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPIs are achieved. · Maintain high standards of personal presentation and hygiene in line with the company code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years experience in a hotel. · Minimum of 1 year of working as a cleaner. · Reliable and dependable in performing duties. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £27,000 - £29,000 OTE - £32,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? - Supporting the General Manager in all aspects of running the shop during peak, busy shifts. - Running your own shifts in the General Managers absence. - Keeping the team motivated and bringing great energy to each and every shift! - Managing customer expectations, always going above and beyond. - Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? - Someone who has at least one years’ experience as an Assistant Manager, ideally within a fast-paced, casual dining setting. - Someone who has great knowledge of both food hygiene and health and safety procedures. - An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. - It would be advantageous if you have previously worked within a takeaway setting. - An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: - Monthly bonus which is based on KPIs (after probation is passed) - 40-hour contract, we love to promote a great work-life balance! - Option to have an hourly rate. - 28 days holiday. - Christmas Closure. - Loads of room for progression! - Uniform and other merchandise to celebrate your milestones working with us. - Free pizza on shift and brilliant discounts for family and friends across all sites! - Staff parties throughout the year. - Cycle to work scheme. - Tech scheme. - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
Housekeeper – 5* Boutique Hotel The Megaro Hotel Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is unique property, unique in its style, combining art, luxury and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for a housekeeper for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The housekeeper be responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. You will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as back of house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPI’s are achieved. · Demonstrate a pro-active approach to self-development. · Maintain high standards of personal presentation and hygiene in line with the company dress code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years’ experience in a luxury hotel. · 1 year of working as a cleaner. · Reliable and dependable in performing duties. · Customer Service centric. · The desire to succeed, through drive and commitment to high levels of customer service, and product and service offerings. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. This is a wonderful opportunity for an individual who’s willing to learn and grow, apply now to be part of our enlarge family at The Megaro Hotel.
About Us: Welcome to The Project HQ, where we provide project professionals with the knowledge, resources, and community to excel. We help individuals and organisations navigate the complexities of project management and maximize their potential. With a diverse range of resources from comprehensive courses to a supportive network, we are shaping the future of the industry. We are on the lookout for motivated, driven, and customer-focused individuals to help us grow our community and drive sales of our innovative learning products. Role Overview: As a Sales Representative at The Project HQ, you will play a crucial role in building relationships with prospective clients, educating them about our courses and resources, and driving growth in our community. You will be tasked with promoting The Project HQ's offerings and converting inbound inquiries into satisfied customers, all while exceeding your sales targets. This is a fully remote, nationwide role with excellent incentives, including free professional development courses, commission on sales, and a dynamic, supportive work environment. Key Responsibilities: - Sales Development: Identify and engage with potential customers (project management professionals, students, organisations) to generate sales. - Product Promotion: Present The Project HQ's course offerings, membership benefits, and resources to potential clients. - Customer Relationship Management: Build long-term relationships with clients and help them navigate their learning paths. - Lead Qualification: Assess customer needs and match them with appropriate offerings to maximize conversions. - Market Research: Keep up-to-date with industry trends, competitor offerings, and customer feedback to adapt your sales approach. - Sales Reporting: Maintain and update records of sales activity, track targets, and provide regular reports to management. - Quota and KPI Achievement: Meet monthly sales quotas and Key Performance Indicators (KPIs). What We Offer: - Pay Frequency: Weekly - Incentives: Competitive commission structure based on sales performance - Free Professional Development: Access to exclusive courses to grow your project management skills - Work Flexibility: Enjoy the convenience of a remote work environment with flexible hours - Ongoing Support: Be part of a dynamic team committed to your success - Career Growth: Be part of a growing company with opportunities for career advancement as we expand Join Us Today! Ready to help professionals achieve their goals while growing your career? Apply now and become part of The Project HQ team!
Housekeeper California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique guesthouse, the first property opened within The Megaro Collection portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking for a housekeeper for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The housekeeper will be responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. You will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as back of house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPI’s are achieved. · Demonstrate a pro-active approach to self-development. · Maintain high standards of personal presentation and hygiene in line with the company dress code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years’ experience in a luxury hotel. · 1 year of working as a cleaner. · Reliable and dependable in performing duties. · Customer Service centric. · The desire to succeed, through drive and commitment to high levels of customer service, and product and service offerings. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. This is a wonderful opportunity for an individual who’s willing to learn and grow, apply now to be part of our enlarged family at The California Hotel.
Ladieswear Luxury Retail Senior Sales Assistant £27,000-£37,000 (poss more dependant on experience) + commission Basic salary dependant on experience Mayfair location. Renowned luxury retailer popular with those who seek the best in quality, materials, fashion and style; require a luxury retail experienced Senior Sales Assistant Before applying, please note you MUST have luxury retail sales assistant experience (no Highstreet retail experience will be considered). Apply through this advert only, please no telephone calls, we will contact shortlisted candidates. Luxury Retail Senior Sales Assistant requirements: · Well-presented and well spoken · Minimum 2 years luxury retail sales assistant experience · Have worked for recognised luxury retailer in the UK · Be on a maximum 1-month notice period (nothing longer) · Have a good understanding of KPI's and have met sales targets in previous jobs · Fantastic customer service skills · Speaking a second language is preferred but not essential for these roles. · Product area experience can be luxury clothing, accessories or jewellery. We will not consider applicants who come from food or electrical background. Cover all the above? If so please apply through JobToday only . Please note we are not taking telephone or seperate email enquiries. Note: Due to the number of applications received, we are only able to respond to successful shortlisted candidates. Luxury Retail Sales Assistant keywords: Senior Sales Assistant , Luxury Retail Sales Assistant , Bond Street , Sloane Street #Selfridges #harrods #sloanstreet #bondstreet #Rolex #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #Burberry #Cartier #Chanel #ChristianDior #Fendi #Gucci #Hermès #JimmyChoo #londonfashion #LouisVuitton #RalphLauren #retail #RobertoCavalli #salesassistant #TOMFORD #Valentino #Versace #AlfredDunhill
Islamic Association of North London (IANL) Post Title: IANL Operations Manager Location: Finchley, London Salary Competitive salary, negotiable depending on experience and qualifications Hours Full-time: 40 hours per week (Flexibility required) Start Date 01 February 2025 Reporting to Board of Trustees Are you an experienced leader with a passion for operational excellence and community development? The Islamic Association of North London (IANL) is seeking a motivated and dynamic Operations Manager to lead the efficient management and growth of our vibrant organisation. About Us IANL is a registered charity established in 1977, serving the Muslim community in Barnet and beyond. Our mission is to advance education, provide religious services, and offer support to those in need, all within the framework of Islamic values. With exciting expansion plans, we’re poised to extend our impact and better serve our diverse congregation. The Role As Operations Manager, you will play a pivotal role in delivering IANL's mission. The successful candidate will have the following key priorities: • Drive forward IANL’s mission, vision, and values. • Strengthen IANL’s reputation. • Provide management and organisational support to ensure efficient operations. • Ensure IANL is well-run and remains compliant with Islamic values, internal governance and charity commission regulations. You will be responsible for delivery or delegation of the following areas: • General Management: Policy maintenance and oversight, compliance, business planning, financial management, and organisational design. • Staff Management: Recruitment, performance management, training, and team development. • Facilities Management: Ensure timely maintenance, security, and health & safety compliance for all premises. • Service Delivery: Oversee a range of services, including educational programs, Ramadan/Eid management, counselling, matrimonial services, and community outreach. • Stakeholder Engagement: Foster strong relationships with local authorities, MPs, community organisations, congregants and external charities. • Reporting: Establishing KPIs and reporting against them to the Board of Trustees The Person We are looking for a dedicated and proactive individual who demonstrates the following: 1. Proven experience in management or organisational leadership roles. 2. Experience of working in the third sector, ideally with charitable organisations. 3. Experience of line management of staff and leadership of teams or departments. 4. Positive ‘can do’ attitude to getting things done. 5. Ability to think proactively, prioritize work, and maintain relationships with a range of stakeholders. 6. Flexibility to occasionally attend out-of-core-hours meetings with volunteer-based teams on evenings and weekends to meet organisational needs. 7. Understanding of key issues surrounding Muslim communities across the UK from a variety of traditions and ethnic backgrounds. Why Join Us? • Be part of a growing organisation making a real difference in the community. • Work in a supportive and collaborative environment rooted in Islamic values. • Take on a challenging role with opportunities for professional growth. Please note that we will only be contacting shortlisted candidates. This job description reflects the core activities of the post. As the services and the postholder develop, there will inevitably be some changes to the duties, and possibly the emphasis of the post itself. We expect that the postholder will recognise this and will adopt a flexible approach. This could include undertaking relevant training where necessary. The management will consult the postholder if significant changes to the job description become necessary. The successful candidate will have to go through an Enhanced DBS check prior to being offered the final offer of employment. Start your journey with IANL and help us shape a brighter future for our community!
Senior Sales Assistant Luxury Menswear Brand £35,000 + 4% COMMISSION Please only apply if you have the following: 1. Have worked for a luxury menswear brand (not designer) 2. Your personal sales are £1 million Please note, apply through this advert only (no telephone calls or separate emails to us). We will contact those who are shortlisted. Thank you. Luxury clothing brand that sells the very best in formalwear, casualwear (including made to measure and bespoke), wide range of accessories and more, is currently seeking a Senior Sales Assistant to join their team. Italian company, really high end luxury brands popular with celebrities, high profile individuals, those that seek the best in quality! Luxury Senior Sales Assistant Requirements: 1. Luxury clothing experience, pinning experience and providing an excellent level of customer service. 2. Must have been with employers for minimum 1 year periods (we will not consider job hoppers) 3. Immaculately presented individuals who take pride in their appearance 4. Excellent communication skills. Speaking more than language is preferred but not essential. 5. Given the basic salary offered, it goes without saying that anyone applying for this job will be on a similar salary, come from a highly regarded luxury retail clothing brand and an excellent salesperson who hits their sales KPI’s. Cover all the above? Then apply now! A fantastic company to work for coupled with an attractive salary and commission. Rely Recruitment: Exerts in the luxury retail sector. Key Words: Sales Assistant , luxury clothing , Luxury Menswear Sales Assistant , luxury senior sales assistant , Luxury Menswear Senior Sales Assistant #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #harrods #Selfridges senior sales assistant
Yard Sale Pizza are on the search for an experienced Senior Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Our 5th store – within touching distance of Shoreditch. As well as our usual casual dine-in and takeaway vibes, we will be serving the local area with our dedicated delivery service, and another exclusive for this site sees us opening a basement bar for a more secluded dining experience, perfect for a date or to rent our the whole area for parties! What will I be doing? - Leading and mentoring a hard working team of chefs in a busy environment. - You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site. - Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team! - You’ll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service. - Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged. - Ensuring that you hit successful GP and portioning figures. - Maintaining 5* Food Hygiene standards. - You’ll be responsible for your team's rota in alignment with budgeted staff costs. - Stock ordering and rotation. What are we looking for? - Someone with masterclass Pizza-making skills with a real passion for pizza! - Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven. - A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills. - Someone who has first-class organisation skills and attention to detail. - Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What’s on offer: - Competitive Hourly Rates. - Full time hours - around 40 per week. - Paid overtime. - Holiday paid in days off or in cash. - Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI’s. - Working with a brilliant team in a fast-growing company. - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Staff parties throughout the year. - Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
Job Title: Client Services Manager Salary: £49,000 per annum + Bonus Hours: 40 hours per week We are seeking a passionate and experienced Client Services Manager to join our dynamic team! In this role, you will manage client relationships, ensure exceptional service delivery, and drive client satisfaction. The ideal candidate must be bilingual in English and Mandarin, possess a strong understanding of Chinese culture, and have prior work experience in Singapore, Taiwan, Hong Kong, or Mainland China, particularly in real estate sales, education companies, or the banking/financial sectors. Key Responsibilities 1. Client Relationship Management - Develop and maintain strong, long-term relationships with clients, acting as their primary point of contact. - Proactively understand client needs, address concerns promptly, and deliver high-quality consultancy services. 2. Service Coordination and Delivery - Collaborate with internal teams, including admissions, marketing, and academic advisors, to coordinate and align client services. - Track service progress to ensure timely and efficient delivery that meets client expectations. 3. Client Feedback and Service Optimization - Gather and analyze client feedback to identify improvement areas and work with the team to implement enhancements. - Monitor and report on key performance metrics (KPIs), providing insights and recommendations to improve client satisfaction and service efficiency. 4. Cross-Cultural Communication - Leverage knowledge of Chinese culture to communicate effectively and build trust with clients. - Act as a cultural bridge to enhance understanding and collaboration in a multicultural environment. Requirements 1. Language Skills: Fluency in both English and Mandarin, with strong written and verbal communication skills. 2. Cultural Understanding: In-depth knowledge of Chinese culture and the ability to work effectively in cross-cultural settings. 3. Work Experience: Minimum of 3 years of relevant experience, preferably in: - Real estate sales - Education companies - Banking or financial sectors 4. Organizational Skills: Proven ability to coordinate and collaborate with multiple teams to achieve objectives. 5. Customer Service Mindset: Strong responsiveness to client needs with a proactive problem-solving approach. What We Offer - Competitive salary (£49,000 per annum) - Performance-based bonus - Opportunities for professional development and career growth - A collaborative and multicultural work environment If you are passionate about delivering exceptional client services and want to make a positive impact, we encourage you to apply! How to Apply: Submit your CV explaining why you're the perfect fit for this role. We look forward to welcoming a new Client Services Manager to our team!
40ft Brewery is a neighbourhood brewery in Dalston, East London. We brew modern beer serving pubs, restaurants and bars with a core range of beer in keg and small pack. Our onsite taproom pours fresh favourites and limited releases. Job Overview We are a small, driven team looking for a Bar Manager to join us as we enter what will be our busiest period yet at 40FT Brewery. The candidate will report into our Operations Manager helping to refine and grow the hospitality side of our business. Renumeration £15ph (approx £31,200 pa) plus bonus. Reports To Operations Manager. Start Date January 2025 Work Hours The successful candidate can expect an average 40 hours per week, Monday - Sunday. Rotas are prepared two weeks in advance. Responsibilities and Duties Shift Management Bookings Management Customer Service Rota Planning Staff Recruitment & Training Stock Ordering Maintenance & Cleaning Representing the brewery at beer festivals Hit KPI’s (Labour Percentage, GP Percentage & Revenue Targets) Benefits Competitive London Salary Workplace Ethical Pension Scheme Employee Assistance Programme Private Health Care Company Gym Membership Taproom beer allowance 50% discount at all 40ft venues 30% discount at The Dusty Knuckle Bakery Opportunity to learn brewing through Taproom special brews. Please apply before 7th January 2025. Interviews to take place from second week of January.
Key Responsibilities: Identify and target new business opportunities within the healthcare sector, including care homes, hospitals, and other healthcare providers. Present and promote our range of recruitment services to healthcare clients, highlighting the benefits of working with us. Negotiate and close deals, ensuring sales targets and KPIs are consistently achieved. Work closely with the recruitment team to ensure clients' expectations are met and their staffing requirements are fulfilled on time. Provide excellent customer service, offering support and follow-up to ensure client satisfaction. Attend networking events to expand the business's presence in the healthcare sector.
Piazza Castello, is looking for a Store Manager As a Luxury Italian Fashion Brand, we're looking for a talented retailer manager, with a good fashion experience and highly commercial, dynamic and working under it's own initiative, having a real understanding for fashion display and merchandising but also able to provide an exceptional customer experience , with a passion to develop towards success. As a natural leader you will coach, develop and support your team to help them reach their full potential, whilst nurturing a fun and uplifting atmosphere. Acting as a brand ambassador, you will continually promote the Piazza Castello brand to our customers through your team . You'll take pride in continually delivering the highest and most consistent standards of customer service, visual standards, profitability and productivity of your store. Taking personal ownership for the performance of your store, you will make commercial decisions and spot business opportunity that drive results. You will achieve all this while ensuring our customers remain at the heart of every decision you make, all part of a normal day in retail. This truly is a great opportunity for passionate fashion retailers who don't want to stand still, genuinely want to make a difference, want to develop themself and have lots of initiative to promote the brand and build up together with us our story toward success. Attention to detail with store and personal presentation We are a small team here at Piazza Castello and unlike other brand we will allow you to make your own window display that beat the competition on the high-street. Effective leader Able to create a fantastic display inside the store that match your window and rotate collection with commercial awareness and creativity, lead by example and be an inspiring proactive leader for your team. Able to achieve all KPI’s and perform well on your own Able to thrive under pressure Flexible to sell in both fast pace and slow extremes, train your team and be independent. If this is you, come and join our small team! Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year
A great opportunity has arisen for a part time Head Chef to join our small and vibrant catering team. As Head Chef, you will oversee the day-to-day running of the hospital kitchen and be able to manage, lead, motivate and develop the team. Responsibilities will include menu planning, preparing dishes, managing the financial KPI's enabling business success, purchasing, health and safety including food hygiene procedures. The ideal candidate would be one with previous experience working in a healthcare setting.
If you love Italian Fashion, come and join our Italian Luxury Cashmere Brand where we provide exceptional customer service and we have a culture of inclusion and diversity. We are looking for Senior Sales with experience in promoting style advise to our affluent customers in one of our Store in King's Road-Chelsea/Knightsbridge/Hampstead Hit or Marylebone. Job description: *Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. - Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills *Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality. This job is full time only
• Sales Management - Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. • Customer Service - Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. - Applying Camper’s Customer Services policies: o Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. o Knowing how to transmit product benefits and care tips to the customer. o Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. o Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. • Operations and Procedures - Store Operations: o Opening and closing the Store. o Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. o Correctly controlling and managing the cash register. Handling the POS-terminal. o Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. - Image: o Implementing Marketing and Visual Merchandising policies and strategies. o Complying with the Uniform Policy established by the Company. o Keeping the store area clean and tidy. JOB DESCRIPTION 2 o Keeping the staff room clean and tidy. o Immediately informing of any maintenance incidents. - Business Knowledge: o Knowing the commercial and brand trends of the Company and its competitors in the sector. o Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). o Knowing Camper’s Customer Services policy. o Knowing the Marketing and Visual Merchandising policies and strategies. o Knowing the SAP tool and its application.
Job Overview: We are looking for an experienced Senior Treasury Associate to join our growing fintech payments company - Prune Payments. In this role, you will take a leadership position in managing liquidity, optimizing cash flow, overseeing trading operations, and implementing risk management strategies. The Senior Treasury Associate will work closely with senior leadership to drive strategic decision-making and ensure the company’s financial health in a fast-paced, dynamic environment. Key Responsibilities: Treasury Management: - Liquidity Management: Oversee daily cash positioning and ensure sufficient liquidity for operational and strategic needs across all regions. - Cash Flow Optimization: Lead efforts in optimizing cash flow and working capital, ensuring efficient use of the company’s resources. - Banking Relationships: Manage and deepen relationships with banks and financial institutions to secure favorable terms and services. - Foreign Exchange (FX) and Hedging: Lead FX transactions and implement hedging strategies to mitigate currency risks. - Investment Strategy: Assist in the development and execution of short-term investment strategies to maximize returns on excess liquidity. Trading & Risk Management: - Trading Execution: Execute complex trades, including FX, derivatives, and money markets, ensuring adherence to internal guidelines and market conditions. - Risk Management: Develop and implement risk management strategies to mitigate financial risks, including FX, interest rate, and liquidity risks. - Compliance: Ensure full compliance with internal policies, regulatory requirements, and external audits related to treasury and trading activities. - Market Monitoring: Stay updated on market conditions, economic trends, and geopolitical events to advise on trading and treasury strategies. Reporting & Analytics: - Financial Reporting: Prepare detailed reports on cash flow, liquidity, trading performance, and risk exposure for senior management and stakeholders. - KPI Monitoring: Track and analyze key performance indicators (KPIs) related to treasury activities and provide insights to optimize processes. - Treasury Systems Management: Lead the development and enhancement of treasury systems, automation tools, and processes to improve operational efficiency. Strategic Initiatives: - Policy Development: Contribute to the development and implementation of treasury policies, procedures, and controls to ensure compliance and operational efficiency. - Cross-functional Leadership: Work closely with teams across Finance, Risk, Legal, Compliance, and Technology to support treasury-related projects and company-wide initiatives. Mentoring & Leadership: - Team Development: Mentor and train junior treasury staff, providing guidance on complex treasury functions and professional growth. - Process Improvement: Lead efforts to identify and implement process improvements within treasury operations, focusing on automation, cost savings, and risk mitigation. Requirements: - Education: Bachelor’s degree in Finance, Accounting, Economics, or a related field. CFA, CTP, or equivalent certifications are highly desirable. - Experience: 5-7 years of relevant experience in treasury, financial trading, or cash management, preferably in a fintech or financial services company. - Technical Skills: Advanced proficiency in treasury management systems, trading platforms, and financial modeling in Excel. Experience with risk management tools is a plus. - Analytical & Problem-Solving Skills: Strong ability to analyze market data, assess financial risks, and make data-driven decisions. - Attention to Detail: High level of accuracy and attention to detail, particularly in the execution of trades and preparation of financial reports. - Communication Skills: Excellent written and verbal communication skills, with the ability to present complex financial information to senior management and stakeholders. - Leadership: Proven ability to manage multiple projects, mentor junior team members, and work collaboratively with cross-functional teams. - Regulatory Knowledge: Strong understanding of regulatory requirements impacting treasury and trading operations. What We Offer: - Competitive salary with performance-based bonuses - Comprehensive health, dental, and vision insurance - Retirement savings plan with company match - Opportunities for growth and leadership development - Work in a cutting-edge fintech environment with exposure to global financial markets