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Own the customer growth KPI: through outbound emails and marketing campaigns, expand our database of client contacts beyond current users, into new regions, brands and departments within existing accounts, building company-level awareness, not just with the teams already using Launchmetrics. Support

Here at South Thames Colleges Group, we are seeking a Digital Data, Systems & Insights Officer to support the development, enhancement, and effective operation of the Group's digital systems, reporting tools, and data processes.Working within the Information Development Team as part of the Management Information Systems (MIS) function, you will play a key role in ensuring our core systems and reporting solutions are reliable, efficient and aligned with the needs of both Group management and learners.You will contribute to the development and maintenance of internal applications, scripts, and system integrations, helping to enhance existing platforms through troubleshooting, functionality improvements and the delivery of new features. You will support the design and optimisation of data flows across systems, undertake testing and quality assurance activities and maintain clear technical documentation to ensure robust and effective digital solutions across the Group.A significant part of the role will involve developing and maintaining SQL queries, reports and data extracts, as well as supporting and enhancing MS Reporting services reports and Power BI dashboards. Working closely with senior developers, you will help ensure the accuracy, consistency, and integrity of data, while supporting compliance with College policies and relevant regulatory requirements. You will also investigate data issues, identify opportunities for process improvement, and implement effective solutions that drive better insight and decision-making across the Group.As our Digital Data, Systems & Insights Officer, you will bring experience in supporting and maintaining relational databases, alongside strong technical expertise across a range of systems, software applications and digital platforms. You will be confident in writing and maintaining SQL queries, reports and data extracts, with proven experience of using data analysis tools to cleanse, manipulate, and interpret large or complex datasets. A meticulous eye for detail and a commitment to data accuracy will be essential, particularly when supporting KPI reporting and business intelligence activities.It would be helpful if you have some experience of Tribal EBS and AdvancedOne Pro products, including configuration areas such as business rules, workflows, data structures and process automation. Understanding or experience of full software development lifecycle, you will be capable of supporting application development from analysis and design through to implementation, testing and ongoing support. In addition, you will have hands-on experience developing and maintaining Power BI dashboards, Power Apps and Power Automate solutions, helping to drive data-led decision-making and continuous improvement across the Group.Under Hybrid Working policy this role will be divided between home-based working and travel to and/or work from any of the South Thames Colleges Group sites.Closing date for the return of completed applications is 18th October 2026.The benefits package includes generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees' physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme .As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London's largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students' success at the heart of everything we do.We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.TPBN1_UKTJ

Compliance Manager - Social Housing: Gas, Electrical and Repairs \n South London \n Up to £65,000 + Benefits \n We are recruiting for a Compliance Manager to join a leading social housing contractor, to lead and deliver compliance excellence across repairs and maintenance contracts. \n Working with internal teams and supply chain, you will be responsible for ensuring all works are compliant with relevant industry standards and contractual obligations including gas servicing and breakdowns, electrical remedials / upgrades, legionella, asbestos, passenger lifts, FRA (fire risk assessments), fire alarms and emergency lighting. \n We are looking for somebody who has experience in the Social Housing sector, either from the client side or contractor side (ideally both), who can drive performance and provide technical knowledge. This is a key management role and presents an excellent opportunity for the right person to develop technical and leadership skills within in an ever-changing statutory and regulatory environment. \n Compliance Manager Key Accountabilities: \n\n • Ensure that all DLO operatives and supply chain's qualifications and accreditations are up to date, including Gas safe registration and insurances for supply chain\n, • Supervise and coordinate projects, inspections, and audits, ensuring full legal and regulatory adherence\n, • Act as the key liaison with clients, contractors, and residents-delivering a trusted, expert presence and providing technical support\n, • Champion safety, drive KPI performance ensuring programmes and deadlines are met, and oversee system/policy improvements\n, • Provide monthly reports detailing performance, KPI productivity, legislative and regulatory requirements, gas breakdown and servicing report\n, • Responsible for ensuring that all properties meet all necessary statutory and non-statutory standards and legal compliance.\n\n Compliance Manager Qualifications: \n\n • Minimum 5 years' management experience in compliance across housing, gas, or building services\n, • Strong technical understanding of GSIUR, HASAWA, CDM, Building Regs, and ISO standards\n, • Qualifications in SMSTS/SSSTS, ACS Gas (Domestic/Commercial), and Asbestos Surveying (desirable)\n, • A relevant technical/ building qualification to Level 4 or above.\n, • Skilled in ICT systems, data reporting, project governance, and stakeholder engagement\n\n Compliance Manager Salary & Benefits: \n You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a permanent, full-time role for which you will receive a highly competitive salary of up to £65K + benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.

Accountant \n Isleworth \n Competitive Salary + Excellent Benefits \n Role Profile \n Bunzl UK & Ireland supplies, through a number of specialist distribution businesses, a range of more than 100,000 products including food packaging, disposable supplies, catering equipment, healthcare consumables and cleaning and safety products to supermarkets, retailers, hotels, restaurants and caterers, construction companies, healthcare providers and other users. \n As Bunzl's outsourced recruitment partner, Cast UK are delighted to be managing the recruitment of all hires for the FSSC and are currently looking to recruit an Accountant. \n As a member of the General Accounting team, the Accountant role will focus on delivering high quality General Accounting services to Bunzl UK & Ireland operating companies and supporting the FSSC processes and systems implementation programme. \n Key Responsibilities \n\n • Deliver General Accounting tasks and activities to Bunzl operating companies in own scope, such as period end close activities, reconciliations, analysis, posting adjustment entries, answering audit queries, KPI reporting etc\n, • Ensure accuracy and completeness of tasks and activities delivered\n, • Provide support to other General Accounting team members as required\n, • Support external and internal audits as required\n, • Support the transition of ERP systems, Finance/Accounting systems, management accounting processes and procedures to the Shared Service Centre\n, • Identify opportunities to enhance the efficiency of existing processes and key business metrics, appropriately propose improvement opportunities to line manager\n, • Build a solid understanding of internal control design and operational efficiency and ensure ongoing compliance\n, • Build and maintain strong working relationships with Bunzl UK&I Finance teams and other internal and external parties as required\n, • Provide a high level of customer service to business partners & internal customers\n, • Observe and actively promote the Bunzl Health, Safety and Environment ethos and help building a fun and supportive environment in the Bunzl Finance Shared Service Centre\n\n Skills & Experience Required \n\n • Graduate Calibre Qualified Accountant\n, • Broad and sustained team management experience preferably in a Finance Shared Services environment\n, • Experience of designing, implementing, and operating robust financial controls.\n, • Proven experience in delivering and evaluating post-transformational change.\n, • Proven track record of delivering service in a fast-paced environment\n, • Experience of working to tight deadlines (peak activity) and managing a high volume of transactions.\n, • Strong Knowledge of ERP systems environment\n, • Excellent interpersonal and communication skills\n\n Want to recruit a similar role? \n Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit www.castuk.com \n \n

A World-Changing Company at Lifebit At Lifebit, we're driven by the mission to make complex data analysis simpler and more accessible. We empower key institutions worldwide to revolutionize their data utilization and technology integration. Lifebit is powering the world’s federated data platforms for population-scale health and life sciences. Our Federated AI Platform is trusted across national health systems, global pharma, and research biobanks to unlock sensitive biomedical and real-world data securely, compliantly, and at scale. As we scale through our Series B growth phase, we are expanding our product organization to meet the demands of a global market. Join us if you're inspired to tackle meaningful challenges and want to lead the next generation of health technology and cloud-based genomic solutions. The Role We are looking for a high-performing Product Manager to join our growing team and drive the evolution of our platform. In this role, you will be instrumental in bridging the gap between cutting-edge science and world-class software, ensuring our federated solutions solve the most pressing challenges for clinicians and researchers. Lifebit specializes in managing the world’s most sensitive genomics data. We need a PM who thrives in an Agile environment, possesses a deep technical intuition, and can translate high-level business goals into a concrete, impactful product roadmap. Your Role and Responsibilities • AI-Powered Platform Development: Lead the design and delivery of AI capabilities within a chat-based product interface, building agentic solutions that leverage tools, skills, agents, and diverse data sources to create a comprehensive agentic platform for users and researchers., • Data Architecture & Integration: Drive the strategy for data modeling, transformation, and standardization across the platform. Own the data ingestion pipeline and ensure seamless connectivity that makes data AI-ready and optimized for advanced analytics., • Agile Product Leadership: Drive the full product lifecycle within an Agile framework, leading cross-functional squads to deliver high-quality features in continuous cycles., • Strategic Roadmapping: Own and plan your product area’s roadmap, moving beyond feature lists to focus on outcome-based goals that align with Series B scaling targets., • User Analytics & Design: Lead the integration of advanced user analytics and partner with Design and User Research teams to create intuitive interfaces for complex scientific workflows., • Stakeholder & KPI Management: Measure, track, and report on product KPIs to internal and external stakeholders, providing data-driven rationale for product pivots and investments., • Infrastructure & Tools: Utilise Jira and Confluence as the "source of truth" for technical specifications, ensuring seamless communication across Engineering and Product teams., • Regulatory Compliance: Work closely with Legal and Clinical teams to ensure all product features comply with UK-specific data residency requirements, GDPR, and international health data standards (ISO/IG). What You Bring to the Table • Experience: 4+ years of experience in product management specifically within an Agile team., • AI Ownership: 2+ years of demonstrated work experience with agentic products., • Proven Track Record: Demonstrated experience owning and executing complex product roadmaps from inception to launch., • Technical Proficiency: Expert-level command of Jira and Confluence; ability to hold technical discussions with engineers regarding API architecture and data schemas., • Analytical Rigor: Strong experience with design-thinking principles and utilizing user analytics to drive iteration., • Growth Mindset: Experience working in a high-growth Series B startup environment, demonstrating the ability to build scalable processes while remaining adaptable. Preferred Qualifications • Biotech Acumen: Experience in genetics, medical sciences, or Bioinformatics is a significant plus, but a passion for the field is essential. What We Offer Lifebit is synonymous with a dynamic work culture that encourages both personal and professional growth. Our mission-driven organization is dedicated to making a significant impact in science and healthcare. We provide a comprehensive benefits package, including: • Compensation: £60,000 - £80,000 gross annually + performance-based bonus., • AI Upskilling: Use up to £10,000 and 10 dedicated days per year for qualified AI-related professional development (AI certification, LLM workshop, or AI bootcamp)., • Professional Development & Wellbeing: An annual personal development budget of £1,000 for conferences, training, certifications and personal wellbeing., • Remote-First Culture: Work from anywhere in the UK with a home-office stipend. In accordance with 2026 UK employment reforms, we provide Day One access to paternity and unpaid parental leave., • Flexible Working: Receive 25 days of annual leave plus bank holidays and flexible hours to maintain a healthy work-life balance., • Diverse Team: Join an international and diverse team passionate about transforming healthcare through data., • Deep Technology & Science: Get exposure to problems and applications in the cloud, data analysis, ML, life sciences, and big data fields. Join us at Lifebit for a career that promises to be your next significant venture, dedicated to advancing the scientific and healthcare fields. Don't miss the chance to be part of our mission! Life at Lifebit Lifebit is dedicated to fostering an environment where employees can flourish, valuing individual strengths, skills, and passions. We prioritize health and well-being, offering comprehensive benefits and support. Our fully remote model is built on trust and asynchronous communication, utilizing virtual workshops and occasional off-sites to maximize creativity and innovation. Lifebit is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. In compliance with the UK Employment Rights Act and Fair Work Agency guidelines, we ensure transparent pay structures and robust data privacy for all staff. Compliance & Eligibility All applicants must have the right to work in the UK. This role is subject to a standard Disclosure and Barring Service (DBS) check given the sensitive nature of the medical data platforms we manage. Join us in reshaping the future of data analysis and technology integration.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com : Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination. The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK. Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard. Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself. Competitive Package : We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process. Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone. Continuous Learning : Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears. Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party! Rest & Recharge : Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories. As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you! Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. Contacts include Offline written tickets, Live Chats, Returns, Reviews Complete Quality Assurance Audits Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions. Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points BPO Management Ensure the BPO agents provide an amazing customer experience across all support channels Mentor and provide support for tickets and questions escalated by BPO agents Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials Calibrate with other Global Customer Happiness teams on Quality Assurance topics Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues Experience managing or working closely with a BPO or outsourced support partner Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management Proven ability to design, deliver, and continuously improve training programs Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal Strong communicator, comfortable owning escalated and high-risk customer issues You’ll be part of a truly international community where every voice is heard. We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process. Collaboration & Community: We’re big on "we." Continuous Learning : Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears. Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories. As part of our principles, we are committed to supporting inclusion and diversity at tonies. Everyone is welcome and supported in their development at all stages in their journey with us. Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. Contacts include Offline written tickets, Live Chats, Returns, Reviews Complete Quality Assurance Audits Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions. Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points BPO Management Ensure the BPO agents provide an amazing customer experience across all support channels Mentor and provide support for tickets and questions escalated by BPO agents Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials Calibrate with other Global Customer Happiness teams on Quality Assurance topics Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues Experience managing or working closely with a BPO or outsourced support partner Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management Proven ability to design, deliver, and continuously improve training programs Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal Strong communicator, comfortable owning escalated and high-risk customer issues You’ll be part of a truly international community where every voice is heard. We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process. Collaboration & Community: We’re big on "we." Continuous Learning : Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears. Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories. As part of our principles, we are committed to supporting inclusion and diversity at tonies. Everyone is welcome and supported in their development at all stages in their journey with us. Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. Contacts include Offline written tickets, Live Chats, Returns, Reviews Complete Quality Assurance Audits Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions. Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points BPO Management Ensure the BPO agents provide an amazing customer experience across all support channels Mentor and provide support for tickets and questions escalated by BPO agents Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials Calibrate with other Global Customer Happiness teams on Quality Assurance topics Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues Experience managing or working closely with a BPO or outsourced support partner Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management Proven ability to design, deliver, and continuously improve training programs Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal Strong communicator, comfortable owning escalated and high-risk customer issues You’ll be part of a truly international community where every voice is heard. We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process. Collaboration & Community: We’re big on "we." Continuous Learning : Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears. Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories. As part of our principles, we are committed to supporting inclusion and diversity at tonies. Everyone is welcome and supported in their development at all stages in their journey with us. Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

QTS Data Centers in Cambois, England seeks a Security Operations Manager to oversee physical security services for its data center. You will supervise contract front-line staff, coordinate with vendors, and maintain security systems to ensure a safe, welcoming environment for visitors, clients and employees. The role demands hands-on leadership, incident reporting, KPI-driven improvements, and 24/7 availability, with travel to construction sites as needed. #J-18808-Ljbffr

Near Richmond - (4 days in office / 1 WFH) We’re partnering with a successful multinational organisation looking for a fully qualified Management Accountant to join its finance team. This is a varied and visible role covering: • Monthly management accounts, • Budgeting and forecasting, • Revenue, margin and cost analysis, • Balance sheet control, • Management reporting and KPI analysis, • Process improvement and reporting automation You’ll need to be ACA, ACCA or CIMA qualified, with strong management accounting experience gained within a complex, multinational or multi-entity environment. Advanced Excel skills are essential, while experience with ERP systems and Power BI would be highly beneficial. A brilliant opportunity for someone who enjoys getting behind the numbers, partnering with the wider business and turning financial information into meaningful commercial insight. Interested? #J-18808-Ljbffr

Want to build something that doesn’t exist yet - and see it change the business in real time? Safetykleen has recently completed a major ERP migration and we’re now in the next phase: turning our data into sharper decisions and better customer outcomes. We’re hiring a Group Customer Insights & Reporting Specialist to build the foundations of our customer journey reporting across Safetykleen - helping us measure and improve customer health, satisfaction, service performance, and retention. This is a hands-on, technical role where you’ll use Power BI and SQL to design scalable reporting solutions and data models, working closely with stakeholders across the business. You’ll sit in a central team and shape how markets understand performance - with a clear line of sight from insight → action → impact. If you’re excited by customer data, end-to-end journey visibility, and building modern analytics in a growing global organisation, this is a standout opportunity. At Safetykleen, we provide essential parts cleaning, waste collection and environmental advisory services that help customers reduce their environmental footprint and boost operational performance. With operations in 15 countries and over 1 million services delivered each year, you’ll be joining a stable, growing business with a fast-paced, high-impact and agile environment, where sustainability and long-term customer partnerships are at the heart of what we do. • £60,000 – £65,000 salary per annum (depending on experience), • Company bonus (10%), • 5% Contributory Pension scheme, • Family life assurance (3x salary), • Private healthcare from day 1, • Enhanced maternity and paternity pay, • Cycle to work scheme, • Learning and career development support (internal + external courses), • Employee recognition programme, • Retail discounts and cashback, • Employee Assistance Programme with 24/7 confidential helpline You’re a hands-on BI specialist who can build end-to-end Power BI reporting that leaders trust and use. • Strong Power BI skills: data modelling, DAX measures, performance optimisation, • Strong SQL: extracting, shaping and validating data for reporting, • Experience reporting from Dynamics 365 Customer Engagement (CE) (customer/service journey data), • Confidence partnering with stakeholders to turn questions into clear KPIs and dashboards, • Microsoft Fabric / modern data platform exposure, • Customer analytics: retention/churn, NPS/CSAT, SLA/service performance, • Predictive / risk scoring experience (early-stage is fine), • Data governance awareness (definitions, access, consistency) Important: This is a BI & reporting role - not Dynamics configuration, plugins, or software engineering. • Take ownership of reporting requirements focused on the end-to-end customer journey: customer health, satisfaction and retention., • Build dashboards and KPI reporting that help teams understand what drives churn, loyalty, and service delivery outcomes., • Create clear reporting that connects performance across touchpoints (commercial → onboarding → service delivery → ongoing relationship)., • Define and implement KPIs such as NPS, customer satisfaction, service completion vs SLAs, and leading indicators of risk., • Work with stakeholders to agree what “good” looks like and create consistent measures that markets can adopt., • Design and build robust analytical models using SQL and Power BI (semantic models, measures, governance-ready definitions)., • Ensure reporting is built on common group standards with consistent methodology and definitions., • Work with Dynamics 365 CE / Dataverse data to ensure reporting is accurate, usable, and aligned to how the business operates., • Partner with technical colleagues to ensure scalable data structures and reliable reporting pipelines., • Support our transition toward Microsoft Fabric, contributing to the development of a modern data platform (including medallion-style architecture where applicable)., • Help explore and enable predictive insight (e.g., risk scoring / churn prediction) using data-led patterns and, where appropriate, machine learning approaches., • Partner with central and market stakeholders to understand needs, prioritise delivery, and iterate reporting based on adoption and impact., • Enable local market analysts with a consistent approach while balancing local requirements. Safetykleen is committed to creating an inclusive workplace and is an equal opportunity employer. #J-18808-Ljbffr

Build your career at Sazerac! With almost 400 years of rich history, Sazerac Company has thrived as an independent, American family-owned company with operations in the United States and around the world. Since the 2000s, Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton’s, Traveller, and Sazerac Rye. Additionally, Sazerac owns many popular brands across a range of spirits, including Fireball, Svedka, Wheatley, BuzzBallz, Southern Comfort, Seagram’s V.O., Myers’s, Goldschläger, Parrot Bay, 99 Brand, and Platinum Vodka. Location: London Based The Sazerac Prestige team are responsible for building Sazerac’s reputation as having one of the most desired spirits portfolios in the world. This will be done by increasing brand distribution and visibility, accelerating sales and developing brand equity of the Sazerac Prestige UK portfolio within the Prestige and Specialist sectors of on and off trade outlets. They will build and manage influential account and wholesaler relationships to grow sales, advocacy, and partnership activation amongst this influential community. Key Responsibilities: • Manage a core number of accounts within a territory to deliver the Sazerac Prestige brand building plan and activation programme. (Perfect Serve, Sampling, Tailored Competitions, Menu Presence, permanent unique brand visibility, Single Cask Sales, Whisky Shows.), • Sazerac’s Bourbon Portfolio to be the clear No.1 on territory, with Buffalo Trace being the volume driver., • Implement and cultivate “Lighthouse” strategy to embed our brands within the most influential operators of prestige and specialist on and off trade retailers. Grow distribution and activation to increase visibility and advocacy for the portfolio of brands within venue. Create a community of external brand ambassadors within these customers to drive engagement and fame our brands amongst the trade key opinion leaders., • Achieve preferred partner status with key outlets by developing tailored solutions to meet consumer needs and establishing expert status through advice on the Spirits Category, (with a focus on premium/super premium) proposing range by segmentation., • Adopt a consultative approach to deliver real value for your customers through brand training and education, access to unique and exclusive products, such as Single Casks and Buffalo Trace Distillery NBD. Establish Sazerac as the experts of the American Whiskey category within the UK., • Manage budgets to deliver headline KPI of doubling net sales and profit each year. As well as other KPIs e.g Pouring Accounts, Menu Presence, Listings, Activation, Incentives etc., • Identifying opportunities via market intelligence and networking with customers to identify key HNWI (High Net Worth Individuals) within the territory., • Effectively plan and manage the working day to ensure coverage is achieved at key trading times of customers. This will involve evening work and a requirement to live within reasonable travelling distance of the core area. Required Qualifications • Specialised knowledge of UK prestige trade/RTM, with strong commercial experience and a comprehensive understanding of brand building, balancing commercial delivery with brand objectives., • Experience activating brands in the On Trade, with at least 3 years of account management experience within the spirits industry., • Strong influencing, negotiation, and relationship management skills, with the ability to build and maintain relationships and influence stakeholders at all levels., • Strong IT and analytical skills, with the ability to use data and insights to support decision-making., • Excellent presentation and training skills, comfortable presenting to large groups and tailoring content to different customer and consumer audiences., • A strong interest in super-premium spirits, combined with a creative, entrepreneurial mindset and passion for building and developing the B&R business., • Ability to demonstrate professionalism, credibility, trust, and respect both internally and externally., • Adaptable, resilient, and able to thrive in a dynamic environment. Preferred Qualifications • Educated to degree level., • WSET qualification Level 2., • General certificate in Distilling (GCD) preferred. #J-18808-Ljbffr

Wealmoor Ltd in Greenford, Middlesex, is seeking a Commercial Finance Analyst to deliver insightful analysis, forecasting, budgeting, and BI reporting. You will develop dashboards in Power BI, collaborate with finance, operations and commercial teams, and help drive performance with accurate managem

Job Title: Commercial Manager. Location: Kent and surrounding areas (travel required). Salary: NEG. My well established client is seeking an experienced Commercial Manager to oversee the commercial management of their long-term TAC 1 delivering responsive repairs, voids, compliance works, and planned investment programmes for their client. • Maintain a detailed understanding of contract terms, order procedures, and KPI frameworks., • Manage commercial risk through maintaining the contract risk register and issuing early warning notices where appropriate., • Monitor actual costs against target and cumulative budgets on a monthly basis., • Analyse repair cost trends and basket pricing performance to identify potential cost drift., • Manage commercial performance across responsive repairs, voids, and planned works programmes., • Price and agree variations, maintain the change register, and assess entitlement for extensions of time., • Protect the companys position when works are instructed prior to formal agreement., • Monitor subcontractor performance, ensuring contractual alignment with the main contract and compliance with regulatory and quality standards., • Prepare commercial reports and dashboards for Alliance Team meetings and strategic Core Group reviews., • Support annual rate review processes through benchmarking and cost trend analysis., • Prepare and agree final accounts, reconcile incentive retention, and ensure variations are captured to protect cash flow., • Assess defect liability exposure and maintain a risk-adjusted margin forecast. Ensure subcontractors and operations meet required standards including: • ISO 9001, ISO 14001 and ISO 45001, • NICEIC and Gas Safe requirements, • Safeguarding and GDPR obligations, • Asbestos management procedures, • Health & Safety legislation and company policies, • Health & Safety Responsibilities Work closely with the Contracts Manager and HSEQ Manager to ensure appropriate Risk Assessments and Method Statements are in place prior to works commencing. Ensure compliance with my clients Health & Safety policies and procedures. Promote leadership and commitment to Health & Safety across all projects. Escalate serious H&S concerns where necessary. • Bachelors degree in Quantity Surveying, Construction Management or a related field., • Membership of a relevant professional body such as RICS (desirable)., • Proven commercial management experience within repairs, maintenance, or planned works., • Strong experience with target cost or open-book contracts., • Knowledge of social housing repair and maintenance models., • Experience managing long-term alliance or framework contracts., • Strong commercial governance and risk management capability., • Advanced Microsoft Excel and cost management skills., • Excellent communication, negotiation, and stakeholder management skills., • Strong analytical and data-driven decision making., • Excellent attention to detail and high professional standards., • Ability to work independently and collaboratively within a team., • Leadership capability and strong commercial judgement., • Flexible approach and willingness to support wider business needs., • Full UK driving licence., • Willingness to travel and work outside of Kent when required., • A commitment to delivering a high-quality, customer-focused service, • A positive and professional attitude, • Determination, focus, and perseverance, • Commitment to continuous learning and professional development #J-18808-Ljbffr

This is a new 12-month FTC/secondment opportunity within the People Technology, Product & AI team, part of the People Experience team. As Senior Manager, People AI Products & Agents, you’ll lead the People AI Product Portfolio and the Enterprise Agent Product, turning strategic direction into prioritised roadmaps, clear product decisions and measurable business outcomes. You’ll work at the intersection of People, AI and product, helping us identify where AI can create the greatest employee and business value and ensuring opportunities are evaluated, prioritised, governed, delivered and continuously improved. You’ll also provide product leadership for the Enterprise Agent Central Hub, working with Group AI, Technology, Corporate Domain Leads, Employee Experience teams and strategic partners to evolve the shared capabilities that enable a consistent, high-quality Enterprise Agent experience across corporate domains. • Own and operationally lead the People AI Product Portfolio, maintaining a consolidated view of AI demand, opportunities, products, initiatives, delivery activity and realised value across the People Directorate., • Define and improve how AI ideas move through intake, discovery, evaluation, prioritisation and governance, supporting business cases and evidence-based investment and roadmap decisions., • Lead product operations for Sky’s Enterprise Agent Central Hub, including roadmap and backlog prioritisation, lifecycle management, performance, cross-functional planning and operational readiness., • Partner with Group AI, Technology, Corporate Domain Leads and Corporate Affairs to evolve the shared Enterprise Agent capabilities and standards covering experience, KPIs, governance and risk, architecture and tooling, journeys, certification, release and engagement., • Sponsor discovery and functional design for AI-enabled People products and Enterprise Agent capabilities. Support evaluation of the right approach across native platform AI, enterprise AI services, Enterprise Agent capabilities and custom-built agents, and approve pilots and proofs of concept where appropriate., • Own success measures, adoption and value realisation across People AI products, using performance data and employee feedback to drive optimisation across the product lifecycle., • Lead a small specialist team and the People AI Community of Practice, building strong relationships across People, Group AI, Technology and other corporate domains and influencing through clear, evidence-based recommendations., • Significant experience leading digital products, AI-enabled capabilities, technology portfolios or transformation initiatives within a large and complex organisation., • Experience managing demand, prioritisation and delivery across multiple products or initiatives, with a strong understanding of product, service design or portfolio management disciplines., • A track record of translating business challenges into scalable technology-enabled solutions and measurable outcomes across business, technology and delivery teams., • Strong stakeholder management, influencing, communication and facilitation skills, with experience achieving outcomes in a matrix organisation without direct authority., • Strong analytical and problem-solving skills, with the judgement to balance employee experience, business value, technical feasibility and operational sustainability., • Comfort operating at both strategic and operational levels, turning strategy into practical delivery and translating complex technology or AI concepts into clear business recommendations., • Experience with AI, Generative AI, Microsoft Copilot, Enterprise Agents, intelligent automation or related technologies., • Experience working with HR Technology platforms such as Workday, ServiceNow, Cornerstone or other enterprise SaaS solutions., • Experience supporting AI adoption, governance, value realisation or responsible AI approaches., • Experience working within product-led, agile or platform-based delivery environments., • Experience establishing or operating portfolio management, product operations or governance processes., • Knowledge of employee experience, service design or digital customer experience principles., • Experience developing reporting, KPI frameworks or product performance dashboards., • Curiosity for emerging technologies and a passion for continuous improvement and innovation. There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: • Free Sky TV, including Sky Sports and Sky Cinema, • Pension package with up to 9% employer contribution, • Private healthcare with mental health support, • Aviva Digital GP and dental insurance, • Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect, • Sharesave and Tech schemes, • A range of Sky VIP rewards and experiences We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafés. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free on-site parking available for cars, motorbikes and bicycles. OR Livingston Watermark Sky Watermark is our central site for Livingston, sitting between Glasgow and Edinburgh. With vibrant office spaces, chill-out areas, and an onsite canteen, it’s a great place to work and connect. The nearest train station is Livingston North. A Sky shuttlebus runsbetween the station and campus every 20 minutes throughout the day.Plus, there’s onsite parking available for cars, motorbikes and bicycles. We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position #J-18808-Ljbffr

HARRODS is seeking a CRM Manager to lead the BAU roadmap for personalised newsletters, brand communications and CRM automation. You will collaborate with the Data Science team to maximise engagement and LTV through timely, relevant messaging. In a 6-month fixed term role with potential to go permanent, you will manage KPI setting, testing, budgeting and cross‑functional stakeholder communication to ensure CRM programmes run smoothly and deliver strong customer outcomes. #J-18808-Ljbffr

Our client, a busy franchised main dealership, in Isleworth has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START. Motor Trade Service Advisor experience.

To manage and grow assigned maintenance contracts through proactive client engagement, site and building services management, commercial development, and multi-disciplinary coordination. The Facilities Manager (Hard FM) ensures compliance, maximises operational efficiency, drives revenue opportunities, and represents the voice of the client across East West Connect (EWC). This role also provides a clear pathway for career progression and development within the organisation. Contract & Client Management • Act as the primary client contact for allocated contracts, • Develop and maintain trusted client relationships, • Chair client meetings and issue monthly performance reports, • Ensure contracts operate within agreed scope, KPIs and compliance standards Operational & Site Management • Coordinate engineers, building services operatives and subcontractors, • Monitor SLA performance, PPM completion and reactive response times, • Ensure Safe Systems of Work, permits and RAMS are implemented, • Support resolution of service failures and escalations Commercial & Revenue Responsibilities • Track remedials, variations and additional service opportunities, • Liaise with Estimating and Commercial teams to develop quotations, • Compile and analyse KPI dashboards and performance data, • Identify opportunities for service improvement and contract growth, • Proven experience managing maintenance or facilities management contracts., • Strong client‑facing experience within maintenance, engineering or property services., • Experience coordinating engineers, supervisors and subcontractors., • Experience managing contracts against KPIs, SLAs and compliance requirements., • Involvement in mobilisation, onboarding or contract transition activities., • NVQ Level 5 or 6 in Facilities Management, Construction, Operations or similar (or working towards)., • NEBOSH Construction Certificate or Diploma., • ILM / CMI Level 5 or 6 in Leadership & Management., • Mechanical, Electrical or Building Services qualification., • CSCS Manager or Supervisor card., • CAFM system experience., • Working knowledge of hard FM services including M&E and statutory compliance, • Understanding of SFG20, F-Gas, fire safety and water hygiene requirements, • Ability to produce KPI dashboards, performance reports and risk registers, • Competent user of Excel and digital reporting tools, • Strong verbal and written communication skills, • Ability to influence and negotiate without direct authority, • Highly organised with strong planning and prioritisation capabilities, • Commercially aware with a pragmatic, solutions-focused mindset, • Calm under pressure with strong problem‑solving ability, • Ability to travel between sites, • Flexibility to support out‑of‑hours activities by agreement, • Commitment to personal development and progression toward Contract Manager roles We Believe In Rewarding Our People And Creating a Workplace Where Everyone Can Thrive. When You Join Us, You'll Benefit From • 24/7 Employee Assistance Programme (EAP), • 5% employer pension contribution, • Life Insurance (4x annual salary), • Annual eye care vouchers, • Occupational health support, • Ongoing investment in CPD training and development, • Cycle to Work scheme with shower facilities at head office, • EV Scheme available after 2 years' service, • Free fruit, snacks and refreshments in the office, • Company-wide social events, • An inclusive culture that celebrates diversity and cultural events throughout the year Join a team that values your well-being, supports your development, and invests in your future. #J-18808-Ljbffr

Permanent Full time - 36.75 hours per week Location: Multi site role covering B&Q Killingbeck, B&Q Thornbury and B&Q Bradford Competitive salary of £36,200 - £46,300 per year, with a quarterly bonus of up to 20% OTE and uncapped earning potential for high performers • award-winning pension scheme, • 6.6 Weeks Holiday, • Colleague discounts across a variety of our Group businesses including 20% off at B&Q, • Online discounts at leading retailers from theme parks to eating out and cinemas, • ShareSave options, • Payroll giving, • Employee Assistance Programme, • Shopping discounts, • Colleague wellbeing benefits We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Trade Business Development Manager and you’ll be a big part of this. As a commercially driven growth owner, you are accountable for building, managing and growing a portfolio of TradePoint members. You will proactively generate demand, develop long-term trade relationships and convert opportunities into repeat project spend—delivering sustainable sales and margin growth. You act as a trusted partner to trade customers, combining strong sales discipline, market insight and operational excellence to create a differentiated trade experience and grow the TradePoint business. • Own and grow a defined book of trade members, with clear accountability for sales, margin and repeat spend, • Proactively generate high-quality leads weekly through local networking, referrals and market insight, • Build, manage and convert a structured pipeline, tracking all opportunities from lead to outcome with clear follow-up routines, • Drive repeat project spend, converting one-off transactions into long-term customer relationships, • Make commercially sound decisions on pricing and discounting, balancing conversion with margin delivery, • Use data and insight (customer behaviour, project cycles, local trade dynamics) to prioritise highest-value, • Identify and pursue high-potential trade customers, owning relationships end-to-end in partnership with B2B where appropriate, • Operate with a business owner mindset, taking full accountability for member growth, pipeline health and commercial outcomes, • Establish disciplined daily/weekly rhythms (prospecting, follow-ups, pipeline reviews, customer engagement), • Maintain a clear and prioritised pipeline, focusing time on highest-value opportunities, • Follow through on all commitments, ensuring consistent and reliable delivery for customers, • Continuously review performance, adapting approach based on results and insight, • Build long-term, commercially valuable relationships with trade customers, becoming their preferred partner, • Develop deep understanding of customer projects, trade needs and buying cycles, • Actively expand customer networks through referrals and industry engagement, • Mobilise store and specialist teams to deliver a seamless end-to-end trade experience, • Partner cross-functionally (Store, B2B, Suppliers) to unlock incremental growth opportunities, • Take personal responsibility for operating in a safe and legally compliant way., • Have a full understanding and adhere to the retail / TradePoint processes, and those relevant to your role., • Proven track record of driving sales growth and managing customer portfolios within Trade, • Understanding of trade customers and project-based selling, • Strong commercial and financial acumen, including margin awareness, • Ability to generate demand and build pipeline independently, • Excellent relationship management and influencing skills, • Strong planning, organisation and follow-up discipline, • Experience working in KPI-driven environments with clear accountability for results, • A full driving license We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! Plus a quarterly bonus of up to 20% OTE - and uncapped earning potential for high performers, meaning the more your store delivers, the more you earn. #J-18808-Ljbffr

Tata Consumer Products Ltd is seeking a Business Manager - Foodservice to defend and grow its UK foodservice business from a home-based location. The role collaborates with foodservice wholesalers and end operators to hit KPI targets and drive growth. The position emphasizes account management, cross-functional collaboration, and execution of marketing plans within the foodservice channel. UK travel and driving are expected as required. #J-18808-Ljbffr

Ready to take your sales career to the next level? Whether you're just starting out or already a seasoned pro in the events world, we want to hear from you. We're growing our commercial team at Easyfairs and have multiple opportunities available — from Sales Executives to Senior Sales Managers. If you’re ambitious, target-driven, and love the idea of working on market-leading events that bring entire industries together, this could be your next big move. • Sales Executive Level: 1-2 years of experience in a sales role, • Senior Sales Executive to Senior Sales Manager Level: 3-5+ years of experience in a sales role (level dependent) WITH event industry background, • Comfortable commuting to our office in Twickenham 3 days per week (all roles will be hybrid), • Ambitious and driven individual who takes pride in owning a project and strives for the best outcome at all times, • KPI driven, viewing KPIs and targets as opportunity to exceed performance, • Confident communicator comfortable making calls over the phone, • Team player, • French, Spanish or German language skills are a plus but not essential Easyfairs is a global event company based in Europe and the USA. We organise and host more than 200 events across the world (Austria, Algeria, Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, the UK and USA) and we manage eight venues in Belgium, the Netherlands and Sweden. Our passion is to bring business communities and communities of interest together. We strive to “easify” the life of our customers and increase the return on their investment of time and money through all-in formulas, advanced technology and a customer‑centric approach. The Easyfairs Group employs over 900 highly committed talents. Our commitment to excellence has been recognised several times. We were named Belgium’s “Entrepreneur of the Year®” in 2018 and Deloitte has named us a “Best Managed Company” seven years running (2019‑25). The company is ranked 11th in the list of the world’s leading exhibition companies. • Birthday day off, • Flexible working as well as hybrid working, • Enhanced family pay (maternity & paternity), • Cycle to work scheme, • Interest free travel loans, • Free online academy to focus on professional development and upskilling, • Specialist external performance coach services available to all employees, • Employee assistance programme, • 24/7 access to our virtual GP service, • Long service awards, • Pension as well as salary sacrifice, • Life cover, • Group income protection, • Fully stocked beer & wine fridge in the office, • Regular company socials organised throughout the year We understand that applicants can be put off applying for a job if they feel they don't fit all of the requirements. If you're excited about working for us and have most of the skills/ experience we're looking for, please go ahead and apply! Here at Easyfairs, we are passionate about the power of fostering a diverse, equitable and inclusive environment for our team to thrive in. We are proud to be an Equal Opportunity Employer. #J-18808-Ljbffr

To be part of a Security Management Team providing operational leadership to a team of Managers, Training Managers, Security Supervisors and Officers within a large Data Centre environment. Reporting to the Head of Operations the role will drive the team to deliver 'best in class' performance standards at all levels, whilst working in partnership with the client management team to ensure full compliance with all processes and security measures. • Determine, foster and maintain key relationships with relevant internal and external stakeholders., • Manage and guide a team of Security Managers promoting growth and knowledge, throughout the team, • Work closely with the Security Managers to ensure all operational and contractual requirements are met. Setting objectives, measuring the results and promoting growth and knowledge, throughout the team, • Work closely with the training managers to ensure all training needs are met and training is developed and adapted according to current needs, • Prepare any necessary reports as deemed necessary by training relevant internal and external stakeholders., • Lead Quarterly meetings with the client management team and ensure monthly KPI meetings are delivered by the security managers responsible for your site(s) and achieve appropriate scoring., • Ensure proper levels of staffing are provided and to client requirements., • Develop, in conjunction with the company and client management team, communication initiatives within the cluster to improve health and safety, performance standards and compliance., • Develop, in conjunction with the company and client management team on going innovations and best practice to adapt to changing security environments and risk levels, • Attend meetings, internal and external, as appropriate, • Other duties as required, to promote and improve the operational standards and performance of the account, • Setting objectives for the site teams - and measuring the results., • Any other reasonable instruction/duty., • Maintain records and associated administration, • Promote an inclusive, respectful, and values-driven culture across the team, aligned with our diversity and equality commitments., • Provide operational support and maintain a high level of person presence across all sites within the account. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: United Kingdom Security Vetting: clearance levels • SIA Door Supervision (DS) or Security Guarding (SG) License., • Excellent communication and presentation skills., • Strong interpersonal skills and ability to inspire others., • Self-disciplined, organised and highly capable of managing own workload and deadlines., • Proactive, innovative and practical approach., • Reliable, conscientious and cooperative., • Positive mental attitude and team player., • To pass a criminal records check (CRC) to the required standards., • Hold a UK passport., • Able to influence and interact with people at all levels of the organisation., • Full UK driving licence., • Professional qualifications in security management, business administration, or operational leadership., • Experience working in or alongside technology-led service environments, with awareness of emerging security innovations. Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same. #J-18808-Ljbffr

Trade Business Development Manager Full time - 36.75 hours per week Permanent Location B&Q New Malden Competitive salary of £36,200 – £46,300 per year, (plus a store specific location allowance of £1700 per annum) and a quarterly bonus of up to 20% OTE - and uncapped earning potential for high performers, meaning the more your store delivers, the more you earn. *This role is known internally as TradePoint Sales Partner Other benefits include Pension, 6.6 Weeks Holiday & Colleague discounts across a variety of our Group businesses including 20% off at B&Q. We also have a number of online discounts at leading retailers from theme parks to eating out and cinemas. We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as aTrade Business Development Manager and you’ll be a big part of this. Role Purpose: As a commercially driven growth owner, you are accountable for building, managing and growing a portfolio of TradePoint members. You will proactively generate demand, develop long-term trade relationships and convert opportunities into repeat project spend—delivering sustainable sales and margin growth. You act as a trusted partner to trade customers, combining strong sales discipline, market insight and operational excellence to create a differentiated trade experience and grow the TradePoint business. Sales: • Own and grow a defined book of trade members, with clear accountability for sales, margin and repeat spend, • Proactively generate high-quality leads weekly through local networking, referrals and market insight, • Build, manage and convert a structured pipeline, tracking all opportunities from lead to outcome with clear follow-up routines, • Drive repeat project spend, converting one-off transactions into long-term customer relationships, • Make commercially sound decisions on pricing and discounting, balancing conversion with margin delivery, • Use data and insight (customer behaviour, project cycles, local trade dynamics) to prioritise highest-value, • Identify and pursue high-potential trade customers, owning relationships end‑to‑end in partnership with B2B where appropriate Business Ownership & Ways of Working: • Operate with a business owner mindset, taking full accountability for member growth, pipeline health and commercial outcomes, • Establish disciplined daily/weekly rhythms (prospecting, follow-ups, pipeline reviews, customer engagement), • Maintain a clear and prioritised pipeline, focusing time on highest-value opportunities, • Follow through on all commitments, ensuring consistent and reliable delivery for customers, • Continuously review performance, adapting approach based on results and insight Building Relationships: • Build long-term, commercially valuable relationships with trade customers, becoming their preferred partner, • Develop deep understanding of customer projects, trade needs and buying cycles, • Actively expand customer networks through referrals and industry engagement, • Mobilise store and specialist teams to deliver a seamless end‑to‑end trade experience, • Partner cross‑functionally (Store, B2B, Suppliers) to unlock incremental growth opportunities Delivering Compliance & Safety: • Take personal responsibility for operating in a safe and legally compliant way., • Have a full understanding and adhere to the retail / TradePoint processes, and those relevant to your role., • Proven track record of driving sales growth and managing customer portfolios within Trade, • Understanding of trade customers and project-based selling, • Strong commercial and financial acumen, including margin awareness, • Ability to generate demand and build pipeline independently, • Excellent relationship management and influencing skills, • Strong planning, organisation and follow‑up discipline, • Experience working in KPI‑driven environments with clear accountability for results, • A full driving license As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! Plus a quarterly bonus of up to 20% OTE - and uncapped earning potential for high performers, meaning the more your store delivers, the more you earn. So we can support you during the application or interview process, please contact for any recruitment adjustments. #J-18808-Ljbffr

Application Deadline: 8 October 2026 Department: Operations Employment Type: Permanent Location: Hounslow Reporting To: Gianluca Zucchelli Compensation: £ 35238.22 per annum (Basic Salary) plus £ 1940 per annum (Geographical Allowance) plus £ 2925 per annum (Recruitment and Retention Allowance) £ 35238.22 per annum (Basic Salary) plus £ 1940 per annum (Geographical Allowance) plus £ 2925 per annum (Recruitment and Retention Allowance) Full-Time Permanent 37.5 hours per week Do you have experience in mental health accommodation services? Are you passionate about supporting vulnerable people reaching their potential and becoming independent? Can you lead a multiple site team to embracing change and delivering person centred support? Can you develop a positive and productive relationship with the local commissioners, the social work team and the Care quality commission? Join a vibrant service in West London as their service manager. You will have: • A structure with two deputies, • 24 hours support workers, • State-of-the-art technology tools and data systems, • Strong leadership support from the organisation, • A full training and NVQ qualification programme, • A competitive reward and benefits package You will be proud to be part of the oldest Mental Health charity in the United Kingdom, that combines solid values and traditions with a cutting-edge innovation method underpinned on service user leadership. Our organisation is based on the values of: • Collaboration, • Choice, • Integrity, • Resilience We believe in: • Continuous improvement, • Learning in an honest and inclusive environment, • Helping each other, • Never give up on people, • Modelling good working relationships with colleagues and across departments., • With local knowledge, lead conversations with your manager to develop an operational and service developmental work plan for the team and overseeing its successful completion and review., • Develop a local stakeholder management plan and ensure the promotion of the service in the community., • Leading the delivery of high quality, efficient and cost-effective services that empower service users to lead their own care and support., • Responsible for overseeing the implementation of service user leadership within the service, alongside promoting SUL opportunities across Together locally, ensuring that service users lead their journey to wellbeing in line with Together’s service user leadership strategy., • Develop peer support within the service, as required, ensuring appropriate support and supervision of all staff and volunteers supporting peer support delivery., • Responsible for recruitment, leadership and line-management of those who work in the service, including volunteers, so they can deliver their best to service users; responsible for performance management of direct reports, supporting their personal development in a caring, inclusive, and supportive environment., • Responsible for the operational management of services including through managing compliance requirements’ internally and externally, where appropriate., • Contribute to the development and maintenance of a high level of skilled practice and an appropriate level of current awareness regarding social, political, legal, professional, and environmental trends that may have bearing upon the service/team., • Responsible for achieving, monitoring, and contributing to the review of the operational and financial performance targets and standards for the service., • Ensuring the requirements of internal and external monitoring, auditing and contract compliance, providing accurate reports to funders, and supplying timely information to support good governance and organisational growth., • Responsible for ensuring Together’s health and safety policy and procedures and quality assurance systems are followed., • Work with Finance to set the budget, ensuring that financial procedures and controls are in place, understood and implemented, so the budget is continually monitored and achieved., • Work alongside the quality team on the sharing of information and completion of quality processes and meeting our organisational KPI`s., • Contribute to the development of our quality processes, both new and existing as well as leading and developing local processes, protocols and guidance., • Developing and maintaining the high profile of Together with commissioners and other stakeholders, including but not exclusive to, community groups at the local level., • Promoting Together and representing Together positively at external meetings as required., • Responsible for contributing to the regular review of the effectiveness and quality of service delivery within the service and team, ensuring service users and other stakeholders are involved in this process., • Sharing and leading the implementation of learning from adverse incidents across operational areas to ensure high standards of safety and quality within Together services and to ensure continuous improvement of the support received by service users., • Models the highest levels of the Together Values commitment and its associated behaviours, to provide a clear example for all colleagues., • Ensures that Service User Leadership is at the heart of everything we do. Embedding the service user leadership framework within policy, strategy and process., • Strong record and good understanding of the issues involved in leading and managing care and support services within mental health services including a demonstrable understanding of social care/ clinical risk assessment and organisational and financial risk., • Experience of managing and sustaining relationships with a wide range of commissioners, other managers, teams, and community groups., • An understanding of an outcome-based approach for delivering success., • A depth of understanding of the needs and aspirations of people experiencing mental distress, which is based on either , your own personal lived experience of mental distress or professional work or voluntary experience, or both., • Knowledge and understanding of financial controls and budgeting processes and the ability to manage a devolved budget., • Ability to work independently and creatively using own initiative whilst remaining accountable to line management. #J-18808-Ljbffr

Proactive Appointments is seeking a Head of Cyber Security on a permanent, hybrid basis in the South West region of the UK. The role leads cyber security strategy, governance, assurance and resilience within the IT management team. Ideal candidate has senior management experience, strong knowledge of NIST/ISO27001, and a track record in risk management, security monitoring and KPI reporting. Hybrid work model applies with 3 days on-site weekly. #J-18808-Ljbffr

We are looking for an ambitious, commercially driven Sales Manager to join Pentawards, the world's leading platform and community dedicated to packaging design — and a role sitting at the heart of a genuinely creative, fast-moving industry. You’ll drive sponsorship, exhibition stand and digital marketing revenue across the Pentawards portfolio, including its annual packaging design competition and associated events, working with a genuine hunter mentality to open new doors while also growing an established client base. Pentawards is part of a fast-growing division running market-defining trade shows across the UK, France and Italy — including Packaging Première (Milan), London Packaging Week and Paris Packaging Week — offering plenty of opportunity to work across borders. This role suits an experienced Account Manager/Key Account Manager looking for a commercially focused position, backed by one of the industry's strongest commission structures and clear progression within Easyfairs. • Identify, research and engage prospective sponsors, exhibitors and advertisers across the global packaging community., • Build and convert a strong pipeline through outbound prospecting, networking and market research., • Generate revenue through year-round sponsorship, exhibition stands and digital packages, consistently exceeding targets., • Grow a portfolio of existing sponsors and clients, maximising retention and rebook revenue., • Build consultative relationships with key decision-makers across brands, agencies and suppliers., • Identify upsell and cross-sell opportunities across sponsorship, stands and digital., • Attend the Pentawards’ networking and paid‑for events, as well as other industry events and client meetings in the UK and internationally., • Represent Pentawards as a trusted industry ambassador and stay close to market trends., • Work with marketing, operations and content teams to support successful delivery., • Share market intelligence to support Pentawards' continued growth., • Collaborate with teams across the UK, France and Italy, and take full ownership of your pipeline and revenue., • Consistently hitting and exceeding revenue targets., • Securing new sponsors, exhibitors and advertisers, and maintaining strong retention., • Building a strong network across the global packaging design community., • Becoming a recognised, trusted face within the industry., • 3–4+ years in sales, ideally in exhibitions, events, conferences or media., • Proven track record of hitting or exceeding sales targets, with strong new business skills., • Experience managing client accounts and building long‑term commercial relationships., • Excellent communication, negotiation and presentation skills., • Self‑motivated, target‑driven, and comfortable in a fast‑paced, KPI‑led environment., • Willingness to travel internationally., • Experience selling sponsorship, exhibition space, advertising or digital media., • International sales or key account experience with complex sales cycles., • Exposure to design, packaging, branding or the creative industries., • Recruitment consultants with strong new business and relationship skills also considered., • CRM and sales reporting tool experience., • Competitive base salary plus an industry‑leading commission structure., • International travel across our fast‑growing UK, France and Italy portfolio., • Strong onboarding, sales training and access to Easyfairs' L&D programmes., • The chance to work on a globally recognised brand at the centre of the packaging design world., • A collaborative, ambitious team environment. Easyfairs is a global event company based in Europe and the USA. We organise and host more than 200 events across the world (Austria, Algeria, Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, the UK and USA) and we manage eight venues in Belgium, the Netherlands and Sweden. Our passion is to bring business communities and communities of interest together. We strive to “easify” the life of our customers and increase the return on their investment of time and money through all‑in formulas, advanced technology and a customer‑centric approach. The Easyfairs Group employs over 900 highly committed talents. Our commitment to excellence has been recognised several times. We were named Belgium’s “Entrepreneur of the Year®” in 2018 and Deloitte has named us a “Best Managed Company” seven years running (2019‑25). The company is ranked 11th in the list of the world’s leading exhibition companies. We are also proud of being on the "Sunday Times Best Place to Work" list in 2025 & 2026! • Birthday Day off, • Flexible working as well as hybrid working, • Enhanced family pay (maternity & paternity), • Cycle to work scheme, • Interest free travel loans, • Free online academy to focus on professional development and upskilling, • Specialist external performance coach services available to all employees, • Employee assistance programme, • 24/7 access to our virtual GP service, • Long service awards, • Pension as well as offering salary sacrifice, • Life cover, • Group income protection, • Fully stocked beer & wine fridge in the office, • Regular company socials organised throughout the year We understand that applicants can be put off applying for a job if they feel they don't fit all of the requirements. If you're excited about working for us and have most of the skills/ experience we're looking for, Here at Easyfairs, we are passionate about the power of fostering a diverse, equitable and inclusive environment for our team to thrive in. We are proud to be an Equal Opportunity Employer. #J-18808-Ljbffr

Our client is looking for a Customs Brokerage Agent to work nights. SUMMARY DESCRIPTION: Ensure timely and accurate movement of freight and information, while providing exceptional customer service. WHAT YOU DO: Tasks and Duties • Receive documents. • Prepare customs entries in Customsware or other customs software. • Understand the elements of the Import & export customs SOP. • Ensure accurate and timely data entry into operating systems. • Ensure timely customs clearance of shipments. • Monitor customs clearances and communicate with Customers. WHAT QUALIFICATIONS YOU BRING TO US : • Global logistics industry knowledge • Good computer skills (e.g., MS Excel, MS Word) • Fluent in English Product Agent Job Specific Performance Expectations • Timely and Accurate Shipment Processing Ensures smooth and timely freight process flow according to Company operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures. • Timely and Accurate Data Entry Ensures accurate and timely data entry into our operational systems according to Company operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution. • Timely and Accurate Billing and Accounting Invoices customers the expected charges timely and accurately and according to Company and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company. The hours are either Sunday to Thursday 9pm to 5.30am or thereabouts or 4on 4off 7pm to 7am Salary depending on experience. * We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful. TPBN1_UKTJ

Compliance Manager - Social Housing: Gas, Electrical and Repairs South London Up to £65,000 + Benefits We are recruiting for a Compliance Manager to join a leading social housing contractor, to lead and deliver compliance excellence across repairs and maintenance contracts. Working with internal teams and supply chain, you will be responsible for ensuring all works are compliant with relevant industry standards and contractual obligations including gas servicing and breakdowns, electrical remedials / upgrades, legionella, asbestos, passenger lifts, FRA (fire risk assessments), fire alarms and emergency lighting. We are looking for somebody who has experience in the Social Housing sector, either from the client side or contractor side (ideally both), who can drive performance and provide technical knowledge. This is a key management role and presents an excellent opportunity for the right person to develop technical and leadership skills within in an ever-changing statutory and regulatory environment. Compliance Manager Key Accountabilities: Ensure that all DLO operatives and supply chain's qualifications and accreditations are up to date, including Gas safe registration and insurances for supply chain Supervise and coordinate projects, inspections, and audits, ensuring full legal and regulatory adherence Act as the key liaison with clients, contractors, and residents-delivering a trusted, expert presence and providing technical support Champion safety, drive KPI performance ensuring programmes and deadlines are met, and oversee system/policy improvements Provide monthly reports detailing performance, KPI productivity, legislative and regulatory requirements, gas breakdown and servicing report Responsible for ensuring that all properties meet all necessary statutory and non-statutory standards and legal compliance. Compliance Manager Qualifications: Minimum 5 years' management experience in compliance across housing, gas, or building services Strong technical understanding of GSIUR, HASAWA, CDM, Building Regs, and ISO standards Qualifications in SMSTS/SSSTS, ACS Gas (Domestic/Commercial), and Asbestos Surveying (desirable) A relevant technical/ building qualification to Level 4 or above. Skilled in ICT systems, data reporting, project governance, and stakeholder engagement Compliance Manager Salary & Benefits: You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a permanent, full-time role for which you will receive a highly competitive salary of up to £65K + benefits. You will be part of a stable business with ambitious growth plans over the next 5 years. TPBN1_UKTJ

KPI People is assisting a busy franchised main dealership in Isleworth to recruit a Service Advisor on a Temporary/Contract basis with an IMMEDIATE START.Flexible contracts allow both full-time and part-time arrangements.Requirements include 12 months motor trade service advisory experience, franchi

DSV - Global Transport and Logistics in Heathrow seeks a Key Account Freight Forwarder to deliver proactive service to key account customers, focusing on air operations and continuous improvements. You will handle orders, records, and KPI reporting. Join a global logistics leader with 160,000 collea

DSV is hiring a Key Account Freight Forwarder based at Heathrow to provide proactive service to key account customers, manage airfreight operations, and align costs with profitability.You will handle orders, maintain records, and deliver KPI-driven performance across the team.Ideal candidates have a

Design and build the company’s end-to-end financial model, integrating revenue, cost, headcount, and cash flow drivers. Create board and investor reporting materials with financial narratives, KPI strips, and forward-looking outlooks. Select and implement FP&A technology and BI dashboards to autom

We Do Group, partnering with a multinational organisation near Richmond, seeks a fully qualified Management Accountant to join its finance team. You will own monthly management accounts, budgeting and forecasting, and perform revenue, margin and cost analysis, with balance sheet control and KPI repo

CEVA Logistics seeks an Air Import Supervisor to lead the daily gateway activities within a fast-paced air import operation.

You will set and monitor KPIs, conduct regular reviews and provide coaching to drive performance and achieve targets.

Allerton Park Recruitment Solutions is seeking a Paraplanner to support experienced Financial Planners in delivering wealth management services to high‑net‑worth clients.You will perform paraplanning and technical tasks, working closely with IFAs in a dedicated Technical and Support team.Full su

You will focus on recruitment, HR, KPI monitoring and process improvements to enhance day-to-day performance.

You will create KPI and management reports, drive continuous improvement, ensure health & safety compliance, stock accuracy and effective communication with stakeholders across the contract.

You will drive a manual company van, visit retailers across East London and surrounding areas, and push Lucozade, Ribena and related brands while pursuing defined sales KPIs.

You will support the General Manager day-to-day, manage in-store operations, monitor KPI attainment, and learn the Soho Home way before leading the brand new Central London store.

Bidfood seeks a Transport Team Manager to lead a night-shift team, ensuring safe, compliant operations and efficient service.The role concentrates on coaching staff, maintaining high safety standards, and delivering customer-focused logistics with precise scheduling.You will oversee recruitment, per

Jobheron seeks a Senior Financial Statement Analyst in London to validate KPI definitions against filings and improve KPI consistency across jurisdictions.

KPI Recruiting Ltd partners with a well-established PPE company to recruit a Business Development Manager for the Southern region.

NTT Global Data Centers is seeking an Energy Reporting Specialist (Metering & KPI) to join the Optimisation & Analytics Team in London. The role focuses on data analysis, KPI reporting, and performance monitoring, while also supporting metering structure, data validation, and governance activities.

JLL is seeking an Accounts Receivable Team Leader to oversee AR activities onsite in Norfolk, ensuring KPI targets are met and improving collection performance.

A dealership recruitment firm in North West London is seeking a Service Advisor to join their Aftersales team.This full-time position offers a competitive hourly rate of £16-£18 and guaranteed paid hours with overtime opportunities.The ideal candidate will have at least 12 months of relevant exper