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Job Title: Customer Care Specialist –German Speaking Location: Deeside initially before transitioning to remote working Contract: 12 months FTC Rates: £30,000p/a Job Description SRG are seeking a German speaking customer care specialist to join a leading medical device company based in the UK. This role is the first point of contact for customers, being a trusted source of information for them. Responsibilities include: primary Customer and 3pl liaison, claims and queries management; but, additionally, reporting and KPI data. Collaboration with other areas of the business such as Finance and Masterdata. Duties and Responsibilities • Raise claims within SLA, investigate to resolution, communicate outcomes., • Measures of success in the role will be by clear objectives and KPI reports to support daily activity and performance measurement., • Identify opportunities for continuous improvement., • Demonstrates a sense of urgency in respect of ensuring work is completed quickly and accurately., • Strong communication skills both oral and written ensuring desired outcomes are understood and achieved., • Has good interpersonal skills, able to deal at all levels, develops relationships within the organisational structure to assist in goal achievement., • Coordinate and assist with audit requirements., • Must be proficient in standard software applications including Microsoft Outlook and advanced Excel skills and to have a complete understanding of Sales and Distribution modules of SAP., • Demonstrate sufficient knowledge of internal/external processes and procedures to troubleshoot and correct problems., • Act with empathy and respect in all transactions., • Living our values. Skills & experience: • Proven experience of a Customer facing, claims/query management and distribution role preferably in a Health Care environment., • Ability to communicate in both German and English, • Ability to communicate at all levels within the organisation., • Proven data analysing skills and an ability to translate tasks into action plans and deliver to timelines., • Fully competent in oral and written communications., • Strong motivational skills Qualifications/education: • Subject matter knowledge, • Customer Service skills, • Formal qualifications in Export and Customer Service, • Fully competent in oral and written communications and must be able to demonstrate proven interpersonal skills, • Competent in using Excel/Word & Data Cubes, • Competent in using Database reporting repositories, • Excellent reporting skills, • Proficient communicator both written and verbal, • Able to operate in a Team environment

A fantastic opportunity to join well known, growing and well considered Medical Devices company Job Title: Technical Account Manager - Engineering Territory: North West and West Midlands Package: £35-40K Basic + Car OR Car Allowance, Pension, Healthcare, Death in Service, Phone, Laptop, Holiday Summary Purpose – Ensure customer satisfaction and product reliability through the delivery of regular technical account management, on-site service and account review to serve & support customers in order to never lose an account Objectives – drive satisfaction and delight of all stakeholders per account Accountable for – supporting the Sales Unit to achieve targeted sales growth, customer management (satisfaction & delight), SLA Delivery, DOPS training, IB reliability Key stakeholders – own EBME, SSD, Decon – network other stakeholders Main Responsibilities/Main Tasks • Responsible for the delivery of technical account management to include on-site service, damage prevention and KPI review to identify best practice routine equipment handling to customers through coaching, education and training activities., • Create and deploy actions plans to improve customer service delivery, • Deliver technical service support to the sales unit in installing and commissioning of products, • Perform assembly, installation and commissioning of new stock, • Perform assembly, installation, commissioning and decommissioning of demo stock, • Perform field based technical activities to include emergency call out, customer query and complaint handling (on site and by phone) and testing and inspection of equipment to necessary standards, • Deliver technical support to customers including the training of customers in the application of company products and Direct Observation of Procedural Skills (DOPS), • Support other TAM’s and office based technical activities as necessary Qualifications • Minimum of 5 GCSE’s at grade C or above including Maths and English or equivalent Intermediate level of knowledge and computer literacy, • Min 3 years’ experience in the Healthcare industry, ideally technical sales/service or similar discipline, • Possess IT skills including Microsoft Office to basic level, • Full, clean driving licence If you are interested in this role and would like to apply or if you are considering your options within the medical devices sector generally please do send over a CV to and I will call you back to discuss options

FULL TIME – SENIOR ENGINEERING & MANUFACTURING CONTRACT RECRUITMENT CONSULTANT. Engineering or Manufacturing contracts. Senior Recruiter / Recruitment Consultant.

Rota basis between the engineers (6am - 2pm, 8am - 4pm & 10am - 6pm) £43,000 - £45,000 DOE (Additional payments for on call 1 in 4 weeks) Our client is looking for an Electrically Biased Multi-Skilled Facilities/Building Engineer to join the team to carry out PPM and reactive maintenan

Field Maintenance Operative (Full Technical Training) £30,000 - £32,000 + Full Fire Alarm Training + Van + Tools + Fuel Card + 33 Days Holiday + 5 Buyable Days + 4-6x Life Insurance + Private Pension up to 18. KPI Bonus + No Call Outs Home based, commutable from Chester, Wrexham, Crewe

A leading recruitment firm is seeking a Facilities Maintenance/Site Services Engineer to perform preventive and reactive maintenance across site services in Deeside, UK.Candidates should hold an electrical qualification and have at least 5 years of practical experience in building systems.This posit

The successful candidate will report to the BUK Maintenance Manager, assessing productivity, conducting Hands on Tool Time studies, and developing KPIs to enhance performance.

Per hour • Day work available • Flexible shift patterns • State of

A notable organization in the housing sector seeks a Regional Management Accountant to oversee financial reporting and guide the finance team.This hybrid role requires attendance at the Preston and/or Edinburgh office 1-2 days a week.Essential qualifications include a professional accounting designa

This is a fast-paced, sales-driven position offering genuine autonomy to build your own network, develop a strong sales pipeline, and establish KPI Recruiting’s presence within your dedicated territory. If you’re commercially minded, driven by results, and passionate about making an impa

A financial analytics company in London seeks a Senior Data Analyst (Growth) to enhance revenue metrics through data insights.Collaborating with cross-functional teams, you will design core datasets and execute commercial reports.The ideal candidate has strong SQL and data warehousing experience, pa

MONDAY – FRIDAY SHIFT PATTERN • MUST HAVE 6 MONTHS OF DOUBLE DECKER EXPERIENCE • State of the art HGV vehicles • B

Candidates should have prior experience in Lettings Administration, be detail-oriented, and thrive in a high-paced environment with specific KPIs.

Project Engineer - Clean Air & Dust Extraction Industry.Leeds (Hybrid options available).Are you ready to take full ownership of projects that make workplaces safer, cleaner, and more sustainable? We're looking for an experienced.If you thrive on seeing projects through from concept to completio

The role demands achieving sales KPIs, overseeing and motivating the sales team, and responding promptly to enquiries.

An iconic clothing brand is seeking an Assistant Store Manager to support store operations, drive sales, and inspire the team in White City, London.The successful candidate will be passionate about the brand and have strong customer service and leadership skills.You’ll work closely with the Store

Class 1 (HGV C+E) Drivers Wanted – Ongoing & Ad-Hoc Work for Multiple Clients.Various Sites Across the Region.Competitive rates – PAYE & LTD options (where applicable).Days / Nights / Weekends / Tramping / Ad-Hoc.We're recruiting skilled drivers for a range of clients, offering.R

This role requires strong leadership skills to motivate Team Leaders and their teams while driving performance against KPIs.

If so, KPI Recruiting would love to hear from you.

An innovative UK-based start-up is seeking a Data Scientist to join their rapidly growing team.This role involves cleaning and processing data, building regression models, and collaborating with various teams to enhance data insights.The company specializes in predictive analytics, providing crucial

A prestigious automotive client in Warwickshire is seeking a skilled Automotive Project Engineer to oversee integration issues tracking and resolution.The role, on a contract basis, demands strong knowledge of defect management and the ability to develop effective metrics and dashboards.The successf

A leading luxury fit out company is seeking an experienced UK Project/Account Manager to manage prestigious retail and commercial accounts across the UK and Ireland.The role involves end-to-end project management, client communications, and financial oversight.Ideal candidates will have a strong bac

A primary education provider in Sunderland is seeking a compassionate Pastoral Officer dedicated to student wellbeing and family support.The successful candidate will promote a nurturing environment, ensuring every child feels safe and supported.Responsibilities include providing pastoral care, moni

Contract: Full-time, Permanent.Start Date: February (or earliest availability).Are you an ambitious and visionary English specialist ready to lead a high-performing department in one of London’s most dynamic secondary schools? This wonderful school is seeking an exceptional.The school is proud of

A leading housing development firm is seeking experienced Site Managers in South Yorkshire.In this role, you will oversee small/medium new build housing sites, ensuring adherence to build programmes, budget, and safety regulations.Ideal candidates will have relevant qualifications and industry exper

Location: London | Contract: Full-time, Permanent | Start Date: Now or Easter (negotiable depending on notice period).Are you a dynamic, ambitious, and intellectually driven Mathematics specialist ready to lead one of the most influential departments in a thriving London secondary school?.The school

If this sounds like you, then KPI Recruiting would love to hear from you! We have a fantastic opportunity to join our Wigan Branch as a Recruitment Manager working in our Commercial Team. Experience working to KPI’s and financial targets.

A leading hospitality company is seeking an Income Auditor to ensure financial compliance and assist in improving operational processes at its UK-based hotels.The candidate will analyze data, provide training on best practices, and liaise with management to implement improvements.This full-time role

A leading housing services provider is seeking an experienced Team Housing Manager to oversee PRS operations.This remote role involves leading a team, ensuring compliance across the tenancy lifecycle and driving excellent service standards.Candidates should have in-depth knowledge of PRS legislation

A staffing agency is seeking an experienced Assembly Line Manager in Grantham to oversee daily operations of the assembly line.You will manage production processes, ensure quality standards, and lead a team.Ideal candidates have experience in manufacturing, excellent leadership, and problem-solving

A leading fashion brand is seeking an experienced Sales Supervisor to lead their store in Westbourne Grove, London.You will be an ambassador for the company, ensuring exceptional client experiences and supporting your team in achieving sales targets.This role requires excellent people management ski

A leading construction company in the UK is seeking Site Managers for their Eastern region.Responsibilities include managing small to medium new build housing sites, ensuring compliance with health, safety, and quality standards, and adhering to build programmes.Successful candidates will have relev

A premium franchised dealership is seeking a General Sales Manager in Peterborough to lead their successful sales team.The ideal candidate will have a minimum of 2 years experience in a similar role and premium franchised dealership experience.The position offers a basic salary of £60,000 with on-t

KPI Recruiting are delighted to be partnering with a leading luxury fit out company- dealing with the world’s most luxurious brands.

A leading manufacturing firm in the United Kingdom seeks a Production Manager to coordinate and manage production activities effectively.This role involves leading a production team and ensuring compliance with quality standards while driving continuous improvement.The ideal candidate will have a st

Senior Recruitment Consultant – SEND Education.In person (hybrid available once established).Integra Education is seeking an experienced.This is an excellent opportunity for a high-performing recruiter looking to progress their career within a supportive, ambitious, and people-focused business.As

The role offers up to £31,000 per annum, along with a KPI bonus, company car, and flexible working hours.

Start: Immediate | February Half Term | After Easter.Inner London Teacher Pay Scale.Looking for an English department that values innovation as much as results?.Want to teach in a school where technology enhances learning, not distracts from it?.Ready to join an ambitious, high‑performing school i

A UK housing association is looking for a Contract Administrator - Fire to join their Property Services department.This role involves managing administrative duties related to fire contract management, ensuring compliance with regulations.Candidates should have experience in administration and demon

Click 'Apply Now' to send your CV to Michael at KPI Education.

This position offers a competitive salary, bonuses/kpi incentives, and discounts.

A leading entertainment company in Greater London is seeking a financial analyst to manage financial and operating results.The role involves collaborating with various teams to ensure accurate forecasts and reports.Candidates should be part-qualified accountants with strong analytical skills and exp

Responsibilities include preparing reports, ensuring adherence to KPIs, and maintaining professional relationships with clients and tenants.

Speech and Language Therapist – SEND (HCPC Registered).North London | Immediate Start | Long-Term | Up to £650 per week.Do you have a strong background working with.Are you HCPC registered, DBS cleared, and ready to.If so, this Speech and Language Therapist opportunity within.The Rise Partnership

Responsibilities include preparing reports, ensuring KPIs are met, and resolving client queries.

The ideal candidate has 1-2 years of junior management experience in the food & beverage industry, excellent communication skills, and a keen understanding of compliance and KPI performance.

A technology solutions provider is seeking an experienced Power BI Consultant to deliver high-quality KPI reports for a 2-month contract.

A leading production company in Greater Lincolnshire seeks an experienced Production Shift Manager to lead pivotal production shifts.This role emphasizes safety, quality, and team development.You'll manage large teams, ensure compliance with safety and quality standards, and drive continuous improve