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Resident Involvement Lead – Plymouth (PL5) Office-based | Immediate Start | £21.37 per hour (PAYE) Ongoing Temp – Until at least June (Possible Extension) Are you passionate about empowering residents and shaping better services?Do you thrive in a role where community voice and positive impact come first?If so, we’d love to hear from you! About the Role We’re looking for a Resident Involvement Lead to champion and deliver our housing association client's Resident Involvement Strategy across the region. This role is ideal for someone who enjoys building relationships, coordinating projects, and ensuring that residents have a strong voice in shaping the services they receive. You will lead and support a diverse range of involvement activities, helping residents influence services, guiding scrutiny work, and demonstrating the real value resident engagement brings. Main Purpose of the Role • Lead at a regional level in promoting the Resident Involvement Strategy, ensuring residents access and engage in client's involvement offer.• Co-ordinate, facilitate and deliver resident involvement activities, including support for resident-led scrutiny.• Evidence the value, impact and outcomes of resident engagement and demonstrate how residents positively influence service delivery. Key Accountabilities • Act as the primary engagement lead, working closely with regional and customer-facing teams to maximise local involvement.• Own all enquiries relating to resident involvement opportunities, training, events and funding.• Maintain accurate involvement data and lead on regular KPI reporting.• Develop a range of involvement opportunities, championing digital tools and multiple engagement channels.• Drive forward the digital resident involvement agenda in line with strategy.• Manage and monitor funding allocations to local groups, ensuring full compliance and auditing.• Maintain up-to-date knowledge of the sector’s regulatory framework, supporting residents and colleagues accordingly.• Support compliance evidence gathering and verification at regional level.• Assist in organising and delivering resident engagement days, partnership events and conferences.• Lead on data collation and research to support the Resident Scrutiny Committee (RSC) in their annual review.• Lead the setup and support of Service Improvement Groups (SIGs) and Task & Finish Groups, ensuring all follow-up actions are completed. What We’re Looking For You’ll excel in this role if you: Have strong interpersonal and organisational skills Are confident leading engagement and partnership working within a local authority / housing environment Are digital-savvy and passionate about innovative involvement methods Enjoy co-ordinating meaningful activities that empower residents Can handle data, reporting and compliance with accuracy and care Location & Start Date • Office-based in Plymouth (PL5)• Immediate start available Pay & Duration • £21.37 per hour (PAYE)• Ongoing temporary role until at least June 2026 – with possible extension

Being apart of a great Finance team, the management accountant or Assistant will be involved with preparing, scrutinising, managing and analysing financial data that helps the business make great decisions. The role of the Management Accountant or Assistant will be to incorporates recurring and ad-hoc tasks to maintain the financial records of the company as well as ensuring compliance with all relevant financial governance and regulations, as well as internal policies and processes. Whilst there are regular, routine tasks and processes to complete, the nature of our business is such that for the right person there may be opportunities to be involved in projects that expand the scope of your role, your understanding of the manufacturing and supply chain processes, and encourage your further development. This position will be a 15 month contract (Maternity cover) Main Duties: Maintain and analyse daily, weekly, and monthly KPI data, and report to senior management. Involvement in month end management accounts, including variance analysis, commentary, and balance sheet reconciliations. Responsible for credit control processes maintain and monitor customer accounts, analyse revenue risks, prepare overdue debt reports. Payroll UK and Overseas running of monthly outsourced payroll. Dealing with payroll queries and ensuring HMRC compliance. Prepare and file monthly VAT returns & ensure VAT compliance. Maintenance fixed asset register, review capital expenditure approvals and lead quarterly fixed asset reviews. Calculation of payment/invoicing in line with exchange rate sharing agreements Calculation and payment of Commissions in line with agreements. Support forecasting and budgeting processes. Support the business looking in after the online expenses system be the key point of contact. Support year end accounts process and statutory audit. Completion of Office for National Statistics returns. Other ad hoc duties or cover as required. Education/Experience required: A level Maths or NVQ equivalent. Recognised Professional Accountancy Qualification (or close to completing). Minimum AAT qualified Microsoft Excel: intermediate (vlookup, pivot tables etc). High level of accuracy and attention to detail. TPBN1_UKTJ

Being apart of a great Finance team, the management accountant or Assistant will be involved with preparing, scrutinising, managing and analysing financial data that helps the business make great decisions. The role of the Management Accountant or Assistant will be to incorporates recurring and ad-hoc tasks to maintain the financial records of the company as well as ensuring compliance with all relevant financial governance and regulations, as well as internal policies and processes. Whilst there are regular, routine tasks and processes to complete, the nature of our business is such that for the right person there may be opportunities to be involved in projects that expand the scope of your role, your understanding of the manufacturing and supply chain processes, and encourage your further development. Main Duties: • Maintain and analyse daily, weekly, and monthly KPI data, and report to senior management., • Involvement in month end management accounts, including variance analysis, commentary, and balance sheet reconciliations., • Responsible for credit control processes – maintain and monitor customer accounts, analyse revenue risks, prepare overdue debt reports., • Payroll – UK and Overseas – running of monthly outsourced payroll. Dealing with payroll queries and ensuring HMRC compliance., • Prepare and file monthly VAT returns & ensure VAT compliance., • Maintenance fixed asset register, review capital expenditure approvals and lead quarterly fixed asset reviews., • Calculation of payment/invoicing in line with exchange rate sharing agreements, • Calculation and payment of Commissions in line with agreements., • Support forecasting and budgeting processes., • Support the business looking in after the online expenses system – be the key point of contact., • Support year end accounts process and statutory audit., • Completion of Office for National Statistics returns., • Other ad hoc duties or cover as required. Education/Experience required: • A’ level Maths or NVQ equivalent., • Recognised Professional Accountancy Qualification (or close to completing). Minimum AAT qualified, • Microsoft Excel: intermediate (vlookup, pivot tables etc)., • High level of accuracy and attention to detail