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About ValGenesis ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.valgenesis.com/about About the Role: Respond via phone call to inbound inquiries about ValGenesis products and solutions quickly and enthusiastically. Answer questions and determine the prospect’s interest and ability in moving forward with a sales engagement. Achieve or exceed defined KPI Goals based on qualifying prospects according to established guidelines. Proactively reach out via phone call to marketing leads that have self-qualified through a determined set of cumulative activities. Proactively engage high-interest individuals on LinkedIn and other channels to introduce ValGenesis products and solutions. This includes cold-calling select lists of high-potential individuals. After a lead is qualified, schedule a pre-demo meeting with appropriate regional sales person. Occasionally attend virtual or in-person events (when safe and as able) as a ValGenesis representative. Update marketing and sales systems with details of phone calls and lead outreach. Ensure data is accurate for use by sales team. Collaborate with marketing and sales teams to provide candid, clear feedback on lead quality, marketing channel quality, and process effectiveness. Your insight is unique and valuable. Contribute to regular reporting as necessary. Participate in ongoing training to stay up to date with products and solutions. 2 – 5 years’ experience in a call center or other role where the majority of work was spent speaking with customers, prospects or partners over the phone. This is a phone-centric role. Previous experience working in the Life Science industry desirable. Enthusiasm talking to people and helping them identify solutions that improve their daily professional lives (ie: helping to digitize and streamline efforts). Comfort with a blended base-plus-commission salary and desire to hit targets. Excellent verbal and written communication skills Operate proactively and is a self-starter Possess a strong work ethic including but not limited to staying organized, following process, having strong time management abilities Ability to travel 5 – 15% of the time for conferences to manage company exhibit / booth ValGenesis provides a total reward compensation package. We are searching for talent that is driven to execute results to help us accomplish our goals, while remaining committed to customer success, collaborating cross-functionally, openly communicating, and operating with responsibility. ValGenesis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, age, national origin, religion, marital status, sexual orientation, ancestry, color, gender identity / expression, family / medical care leave, genetic information, medical condition, physical / mental disability, political affiliation, status as a protected veteran, status as a person with a disability, or other characteristics protected by laws or regulations. We’re on a MissionIn 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard.Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations. The Team You’ll JoinOur customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader. How We Work ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Assistant Manager | New Store Opening | New Concept | 6-monthsLooking for your next step in fashion retail? Our client is launching a temporary pop-up store as they venture into a new Bricks & Mortar concept. As it is a new concept, we are opening a 6-month store- if this goes well, we will look to open a permanent location!Zachary Daniels Retail Recruitment is partnering with a leading fashion retailer to recruit an ambitious Assistant Manager for one of its high-performing stores. This is an exciting opportunity for a passionate retail leader who thrives in a fast-paced environment and enjoys developing people, delivering exceptional customer service, and driving commercial success.As Assistant Manager, you'll work closely with the Store Manager to deliver an outstanding customer experience while ensuring the store operates efficiently every day. You'll be a hands-on leader, motivating the team, maintaining high standards, and helping to achieve ambitious sales targets.What You'll Be DoingAs Assistant Manager, you'll play a key role in the overall success of the store by:Supporting the Store Manager with all aspects of the day-to-day operation.Leading, coaching and inspiring the team to deliver exceptional customer service.Driving sales, conversion and KPI performance through effective leadership on the shop floor.Creating an engaging shopping experience that keeps customers coming back.Taking ownership of merchandising, stock control and visual presentation to ensure the store always looks its best.Helping recruit, train and develop talented individuals to build a high-performing team.Maintaining excellent operational standards, compliance and health & safety across the store.What We're Looking ForWe're looking for an energetic and commercially minded Assistant Manager who enjoys leading from the front.You'll ideally have:Previous experience as an Assistant Manager, Department Manager or Supervisor within fashion or lifestyle retail.A passion for delivering exceptional customer experiences.Strong leadership skills with the ability to coach and develop others.A commercial mindset with experience delivering sales growth and KPI performance.The confidence to make decisions and take ownership in the Store Manager's absence.What's On Offer?Salary up to £40-45,000Performance-related bonusExcellent career progression with a growing retail businessOngoing training and developmentStaff discounts and additional company benefitsThe opportunity to join a business that genuinely invests in its peopleIf you're an experienced Assistant Manager ready to take the next step with one of the UK's leading fashion retailers, we'd love to hear from you.Apply today and discover where a career with this fantastic brand could take youBBBH37068TPBN1_UKTJ

About The RoleRight across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure.This role will be within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment.Want to be a part of it?What will you be doing?As SHEW Coordinator, you will support in delivering for the Anglian Water framework which is growing with an increasing work stream.You will populate and manage SHEQ dashboards and compile KPI information and briefing notes for monthly and quarterly meetings with the wider SHE team and Leadership teams. Able to identify any trends using company dashboards.Liaising with different stakeholders on the SHEQ data such as accident/incident records, inspections, audits, and tours, compiling KPI information and briefing notes for monthly and quarterly meetings. Assist in information gathering for supporting tenders and 3rd party audits when requested.Monitor the close-out of actions from Incident and Accident investigations to ensure they are closed out within the agreed time scales.Support the SHEW Team with working initiatives and commitments to maintain traction and momentum. Assist in coordinating any events for the framework.Produce, review, and distribute SHEQ alerts and briefings as required, maintaining a reference library of documentation on the intranet. Assist with coordinating and rolling out appropriate Health, Safety and Well-being initiatives.Communicate and support the cascade of essential SHEQ information from M Group Services across the framework. Attend meetings as and when required to assist with notetaking, minute-capturing, and tracking of actions. Provide support and a link to the M Group Marketing and Communications department.Where we are able, we work flexibly, believing that empowered colleagues are happier and more productive. In this role, there may be an opportunity to work in a flexible way. This will mean splitting your time, based on business need, between the office, regional sites and home. There will also be a need to travel for key meetings.What youll bring Do you have a Health and Safety or environmental qualification? NEBOSH/IOSH would be desirable but not essential.Are you experienced in the water/utilities or construction industry?Do you have a keen analytical eye for detail when reviewing reports, data and presentations?Can you work on your own initiative, managing a varied workload and engaging with other SHEQ teams and stakeholders?Can you communicate and be personable at all organisational levels, building and maintaining relationships?Whats in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension schemeOnline GP service, 24 hours a day, 365 days a yearEmployee assistance programmeMy Rewards portal, access to 1000s of retail discountsLife assuranceCycle to work, salary finance and give as you earn schemesEnhanced maternity, paternity leave and adoption leaveReward and recognition schemeRecommend a friend get rewarded for introducing people to us!In addition, this role offers; 25 days annual leave plus bank holidaysDiscretionary bonus schemeAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupWTPBN1_UKTJ

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

Lead a £150m Housing Investment Programme and Shape Future Communities. Pre-Construction Housing Delivery Team Manager Role: Interim Pre-Construction Housing Delivery Team Manager Rate: £550 – £600 per day (Umbrella) Contract Type: Interim | Full-Time Contract Length: 12 months Location: Essex Contract Length: Temporary Contract Working Arrangements: Hybrid working with 2–4 days per week on site. Closing Date: 28 August 2026 Pre-Construction Housing Delivery Team Manager – Overview An exciting opportunity has arisen with a social housing provider delivering a significant housing capital investment programme worth approximately £150m over the next two years. This role sits within the Housing Capital Works function and will focus on the pre-construction development of large-scale refurbishment and component replacement programmes across occupied residential properties, including low-rise and high-rise buildings. The successful candidate will play a pivotal role in shaping future investment programmes, ensuring projects are properly scoped, designed, costed, procured and compliant before progressing into delivery. Pre-Construction Housing Delivery Team Manager – Key Responsibilities Lead and manage a team of Project Managers and Resident Liaison Officers. Develop and oversee pre-construction programmes across planned housing investment projects. Coordinate surveys, inspections, feasibility studies and technical investigations. Ensure projects comply with CDM 2015 Regulations, the Building Safety Act 2022 and RIBA Plan of Work principles. Manage consultants, contractors and technical advisors throughout programme development. Work collaboratively with asset management, housing, resident engagement and procurement teams. Support Section 20 consultation processes and resident engagement activities. Lead project planning, budget forecasting and programme reporting activities. Support procurement exercises, consultant appointments and tender evaluations. Ensure effective project mobilisation and handover into delivery teams. Monitor contractor and consultant performance against agreed KPIs. Use asset data, stock condition information and resident feedback to inform investment decisions. Support compliance with regulatory requirements, including Decent Homes Standards and building safety obligations. Drive continuous service improvement and value for residents. Pre-Construction Housing Delivery Team Manager – Applicant Essentials Essential Minimum five years' experience in a similar role within a social housing provider or comparable residential property environment. Proven experience managing housing refurbishment and major works programmes. Experience managing multi-million-pound capital projects valued between £3m and £5m. Experience leading and managing technical teams, including Project Managers and Resident Liaison Officers. Strong experience managing consultants and contractor performance. Excellent understanding of planned investment, asset management and capital works delivery. Experience producing KPI reports, budget monitoring and monthly valuations. Knowledge of social housing legislation, asset management regulations and compliance requirements. Experience using asset data and resident feedback to develop investment programmes. Strong stakeholder engagement and communication skills. Ability to work across multiple projects and priorities simultaneously. Desirable Experience managing Design and Build and Traditional Contracts. Professional qualification within Building Surveying, Construction or Asset Management. Membership of a recognised professional body such as RICS or CIOB. Experience working on high-rise residential refurbishment programmes. Knowledge of the Regulator of Social Housing Safety and Quality Standard. How do I apply for this Pre-Construction Housing Delivery Team Manager position? If this Pre-Construction Housing Delivery Team Manager role is of interest to you, or you know someone who might be a good fit for this Pre-Construction Housing Delivery Team Manager position, click apply and enter your details with your updated CV. Alternatively, you can directly email (url removed) We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process, so feel free to apply in any way that suits you via WhatsApp, video message, CV or another format that works best for you. The Oyster Partnership Ltd. is an equal opportunities employer and welcomes applications from all candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Proof of eligibility will be requested before any offer is confirmed. By applying, you consent to processing your personal data in accordance with UK GDPR and our Privacy Policy, for the purposes of this recruitment process only. Your data will be held securely and not shared with third parties without consent

Senior M&E Engineer (Water & Gas) Location: South East of England Rate: £350-£450 per day Contract: 12 months Spencer Clarke Group are supporting a local authority to appoint a Senior M&E Engineer within their Housing and Property Operations team. You will support the Compliance Manager (Gas and Water) to deliver a strong compliance assurance service across council housing assets. This is a site-based role focused on gas, heating, hot water and water hygiene compliance, including inspections, contractor oversight, performance reporting and supervising two inspectors. Responsibilities include Supporting delivery of statutory gas and water compliance across domestic heating, hot water, water hygiene and associated mechanical services Providing technical advice to operational teams, residents, contractors and wider stakeholders on compliance matters Coordinating and quality checking inspection activity, including supervising two inspectors and escalating technical issues where required Monitoring contractor performance, reviewing completed works, challenging poor standards and contributing to KPI reporting Completing and coordinating pre and post inspections, surveys and technical checks to ensure work is safe, compliant, on time and within budget Reviewing specifications, schedules of work, drawings and contractor documentation to ensure they meet legislation and council standards Identifying compliance risks, recurring defects and opportunities for improvement and value for money Supporting planned maintenance, refurbishment programmes and investment planning across mechanical services * Producing clear reports and accurate records to support audit requirements, payment checks and effective asset management About you Strong experience in gas and water compliance within social housing, local government or a similar environment Proven background in inspections, contractor monitoring, KPI reporting and ensuring works meet technical and contractual standards Good working knowledge of relevant legislation and guidance including Gas Safety Regulations, Building Regulations, HSG274 and CDM 2015 Relevant ACS qualifications equivalent to NVQ Level 4, including CCN1, CENWAT, CPA1 and CKR1 Water Regulations qualification and Legionella awareness, or equivalent demonstrable experience Additional commercial gas ACS units and Legionella duty-holder training are desirable Understanding of heat metering and HNTAS compliance is beneficial Basic competence in electrical systems How to Apply Send your CV or get in touch with Cameron Nicholls at Spencer Clarke Group on (phone number removed) or

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