About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
At Bake + Brew, we’re more than a bakery café — we’re a space that celebrates the craft of baking, exceptional coffee, matchas and vibrant hospitality. From flaky croissants to signature cakes, spuds and freshly baked sourdough, our products reflect our passion for quality and creativity. As we grow, we’re looking for a dynamic and driven Bakery Manager to lead our front and back-of-house teams, ensuring daily excellence and long-term development. The Role This is a hands-on management role where you will take ownership of the daily operations, people management, quality control, and customer experience. You’ll lead a team of bakers, baristas, and service staff, ensuring a smooth and efficient operation while maintaining Bake + Brew’s high standards. Key Responsibilities • Manage day-to-day operations of the bakery café, including opening/closing procedures, stock control, and rota planning., • Ensure the consistent quality of baked goods, presentation, and service., • Oversee production schedules, food safety, allergen compliance, and kitchen efficiency., • Train, develop, and motivate team members, creating a positive and performance-driven culture., • Monitor KPIs including labour cost, wastage, and customer satisfaction., • Support with seasonal menu planning and new product launches., • Handle customer feedback with professionalism, turning challenges into opportunities. What We’re Looking For • Minimum 2 years’ experience in a bakery, café, or food retail management role., • Strong leadership skills with a collaborative, can-do attitude., • Knowledge of baking and food production processes (you don’t need to be a baker, but must understand quality)., • Excellent communication, planning, and team-building abilities., • Familiarity with food safety, HACCP, allergen laws, and health & safety compliance., • Commercial acumen and experience managing budgets, rotas, and suppliers., • A love of good coffee, pastries, matchas and creating memorable customer experiences. What We Offer • Competitive salary based on experience Staff discounts on food, drink, and retail items • Opportunities for progression as we expand, • A creative and supportive working environment, • Training and development opportunities
Job Title: Business Development Manager – Heating & Plumbing Company: Emergency Heating and Plumbing Location: Wembley, London Job Type: Full-time Experience Required: 5+ years in Business Development (Heating & Plumbing industry) Full Job Description About Us: Emergency Heating and Plumbing is a fast-growing company dedicated to providing high-quality services across residential and commercial sectors. We are currently seeking a Business Development Manager to help drive our expansion, develop strong client relationships, and grow our brand across the region. Key Responsibilities: Proactively seek and develop new business opportunities through cold calling, emails, LinkedIn, and networking. Build and maintain strong relationships with both new and existing clients. Provide tailored quotations and proposals to prospective customers. Manage sales cycles from lead generation to close. Collaborate with internal teams to deliver outstanding customer experiences. Deliver presentations and product/service demonstrations as required. Monitor and report on market trends, customer feedback, and competitor activity. Take a hands-on approach to responding to enquiries and converting leads into sales. Maintain accurate sales records and reports to track KPIs and performance. What We're Looking For: Minimum 5 years of experience in business development, specifically in the heating and plumbing industry (required). Proven track record of growing sales and customer bases within this sector. Strong communication and interpersonal skills – both in person and over the phone. Confident, proactive, and able to build long-term customer partnerships. Comfortable working independently and within a collaborative team. Excellent telephone manner and attention to detail. Degree in Business, Marketing, or related field is preferred but not essential. Strong IT skills; proficient in CRM systems, email outreach, and Microsoft Office. Full UK driving licence is essential. Why Join Us? Be a key player in a growing and ambitious company. Competitive salary + commission and performance-based incentives. Supportive and collaborative work culture. Opportunities for professional development and career progression. How to Apply: Submit your CV and a short cover letter outlining your experience and why you're the right fit for this role.
Business Sales & Development Executive – Automotive Remapping | Willesden (Full-Time) Salary: £24000–£27,000 + Commission | Location: Willesden, NW London Hours: Monday to Friday, 8:30am–6:00pm Are you a driven, confident, and results-focused individual with a passion for performance vehicles and sales? Join our growing remapping company based in Willesden, offering cutting-edge tuning solutions and mobile services across London. We’re looking for a Sales & Business Development Executive to lead the growth of our client base, develop trade partnerships, and drive revenue through strategic outreach and conversion. This is a hands-on role ideal for someone who thrives in a fast-paced, entrepreneurial environment. 🔧 Responsibilities: - Generate new B2B and B2C leads via cold calling, social media, and in-person visits - Manage inbound sales inquiries and close appointments - Build long-term relationships with garages, dealerships, and fleet operators - Identify and exploit local and regional growth opportunities - Work alongside the technical and admin team to ensure a seamless client experience - Track KPIs and report weekly progress to the Director 💼 Requirements: - Proven experience in sales, business development or account management - Excellent communication, negotiation, and follow-up skills - Automotive/remapping/tuning industry knowledge is a major bonus - Self-motivated with a proactive, can-do attitude - Ability to work independently and meet ambitious targets 🎯 What We Offer: - Base salary + uncapped commission structure • Company Mobile • Fun, supportive work culture with a tight-knit team, • Opportunities to grow with the business and influence strategy ⸻ Apply now and be part of a forward-thinking company that’s redefining performance tuning across London.