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  • Barista | Cambridge
    Barista | Cambridge
    hace 3 horas
    Jornada completa
    Cambridge

    About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way. Who We're Looking For • A friendly and enthusiastic team player with a passion for excellent customer service; you're always ready to make your customers' day, • A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary, • Passionate about creating delicious coffee and other cafe beverages, • A strong, independent problem solver with proven multi-tasking and communication skills, • Someone who is curious, adaptable and always willing to learn, • Comfortable working in a team or independently, • Comfortable maintaining store safety What you'll own • Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular, • Work within a world-class coffee program using the best coffee equipment (the[Eversys cameos and shot masters](https://www.eversys.com/en/)) and products in the industry to prepare the tastiest drinks, • Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality, • Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows, • Adhere to Health and Safety Regulations and Food Safety Standards at all times, • Full and complete knowledge and adherence to all product, service and brand training playbooks, • Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Weekend and holiday availability preferred, • You must be authorised to work in the UK

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  • Front Office Manager
    Front Office Manager
    hace 16 horas
    Jornada completa
    Cambridge

    About the job Front Office Manager Dual‑Branded Property - Hyatt Centric Hotel & Locke Aparthotel Full time Edyn is Europe’s leading lifestyle hospitality group, creating places where people can live, work, and belong. Our brands combine thoughtful design, local connection, and warm, human service to re‑define the guest experience. Our dual‑branded property in Cambridge brings together two distinct hospitality concepts under one roof, offering guests flexibility, personality, and an authentic sense of place. The Role We’re looking for an inspiring Front Office Manager to lead the guest services experience across our dual‑branded operation in Cambridge. This role is central to how guests experience Edyn — from first contact to fond farewell. You’ll lead a passionate front office team, balance brand standards with genuine hospitality, and ensure seamless service across both brands. As Front Office Manager, you will oversee both front desks and night team operations, ensuring high levels of service, efficiency, and guest satisfaction. What You’ll Do • Lead Front Office operations across both brands, ensuring smooth, consistent, and welcoming guest experiences, • Shape a warm, inclusive service culture that reflects Edyn’s values, • Recruit, train, coach, and develop a high‑performing front office team, • Ensure brand standards and operational procedures are embedded and consistently delivered, • Partner closely with Housekeeping, Maintenance, Revenue, and Operations teams, • Proactively manage guest feedback, reviews, and service recovery, • Handle escalated guest concerns professionally and effectively, • Oversee room allocation, arrivals, departures, billing accuracy, and night audit procedures, • Manage scheduling, payroll costs, and departmental performance, • Act as a visible leader during peak periods and key guest touchpoints What We’re Looking For • Previous experience as a Front Office Manager or Assistant Front Office Manager, within a branded hospitality environment, • A natural leader who motivates teams through trust, clarity, and empathy, • Passion for guest experience and authentic hospitality, • Strong operational knowledge, including PMS systems – Opera Cloud and Mews, • Confident decision‑maker with excellent communication skills, • Flexibility to work a rotating schedule including weekends and holidays Why Join Edyn • Be part of a fast‑growing, forward‑thinking hospitality group, • Work in a design‑led, people‑first culture, • Opportunities for career progression across Edyn’s European portfolio, • Learning and development support, • Competitive salary and benefits package, • Employee benefits and hotel discounts for Locke and Hyatt brands The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong.findingedyn.com Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.

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  • Front Office Manager
    Front Office Manager
    hace 6 días
    Jornada completa
    Cambridge

    Front Office Manager Dual‑Branded Property - Hyatt Centric Hotel & Locke Aparthotel Full time Edyn is Europe’s leading lifestyle hospitality group, creating places where people can live, work, and belong. Our brands combine thoughtful design, local connection, and warm, human service to re‑define the guest experience. Our dual‑branded property in Cambridge brings together two distinct hospitality concepts under one roof, offering guests flexibility, personality, and an authentic sense of place. The Role We’re looking for an inspiring Front Office Manager to lead the guest services experience across our dual‑branded operation in Cambridge. This role is central to how guests experience Edyn — from first contact to fond farewell. You’ll lead a passionate front office team, balance brand standards with genuine hospitality, and ensure seamless service across both brands. As Front Office Manager, you will oversee both front desks and night team operations, ensuring high levels of service, efficiency, and guest satisfaction. What You’ll Do Lead Front Office operations across both brands, ensuring smooth, consistent, and welcoming guest experiences Shape a warm, inclusive service culture that reflects Edyn’s values Recruit, train, coach, and develop a high‑performing front office team Ensure brand standards and operational procedures are embedded and consistently delivered Partner closely with Housekeeping, Maintenance, Revenue, and Operations teams Proactively manage guest feedback, reviews, and service recovery Handle escalated guest concerns professionally and effectively Oversee room allocation, arrivals, departures, billing accuracy, and night audit procedures Manage scheduling, payroll costs, and departmental performance Act as a visible leader during peak periods and key guest touchpoints What We’re Looking For Previous experience as a Front Office Manager or Assistant Front Office Manager, within a branded hospitality environment A natural leader who motivates teams through trust, clarity, and empathy Passion for guest experience and authentic hospitality Strong operational knowledge, including PMS systems – Opera Cloud and Mews Confident decision‑maker with excellent communication skills Flexibility to work a rotating schedule including weekends and holidays Why Join Edyn Be part of a fast‑growing, forward‑thinking hospitality group Work in a design‑led, people‑first culture Opportunities for career progression across Edyn’s European portfolio Learning and development support Competitive salary and benefits package Employee benefits and hotel discounts for Locke and Hyatt brands

    Inscripción fácil
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