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* * SALARY: Starting from £25,500 pa dependent on experience plus fantastic benefits LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Fixed Term Contract until 30/09/2027, 35 hours per week CLOSING DATE: 06/04/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for several Customer Complaints Advisors to join our dedicated Customer Resolutions team based in Milton Keynes. If a customer has a complaint or problem, you will be at the heart of resolving this in a fair and timely manner - through listening, being sympathetic and treating everyone in a fair and just way. We are looking for individuals that are confident in speaking to customers on the phone and through written correspondence. If you are a quick learner with an excellent telephone manner, then we would love to hear from you. You will become an expert in customer service and dispute resolution, which is instrumental to supporting both our retailers and our customers. You will undertake fair, consistent, prompt and thorough investigations of complaints in accordance with VWFS guidance and FCA complaint handling rules, whilst delivering high quality outcomes for customers. What you’ll be doing: • Support our customers, ensuring they are continually up to date with the progress of their complaint. You will put them first to ensure expectations are met and managed at every step., • Undertake fair, consistent, prompt and thorough investigations of complaints in accordance with VWFS guidance and FCA complaint handling rules, • Ensure that customer communication is of the highest standard as per your training., • Objection handling and reviewing Customer evidence in line with established objection handling process., • Full PC literacy essential, including Microsoft Office products, • Confident in managing expectations of colleagues and customers, • Ability to work to service levels and quality measures, • Demonstrate an understanding of all relevant aspects of legislation/requirements including but not limited to TCF, FCA, FOS Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Contract delivery Manager Midlands Whitecross School Hereford. Role Summary Working closely with the Regional Manager (PFI/PPP) and other internal key stakeholders to ensure PFI/PPP and other Non-PFI contracts assigned to their role are compliant with the requirements of the FM and Project Agreements and with all statutory regulations. Maximise revenue and profit opportunities through robust SLA management, effective deployment of direct labour, procurement gains and the development of an appropriate lifecycle strategy. Duties & Responsibilities Manage the delivery of FM services to the contracts of Whitecross High School in Hereford taking responsibility for performance, Human Resource Management, health and safety, quality and profitability. Managament of third party soft services, School Catering, Cleaning & Grounds Maintenance. Ensure that the requirements of the Project Agreement and FM Agreement are delivered, in line with SLAs & Deliverables Develop site specific policies and operational procedures which fit with the companys value framework and match the requirements of the client. Ensure the contracts comply with relevant client standards, including Building Bulletins and the Services Output Specification. Liaise with Client Representatives (End User & SPV) ensuring positive, constructive relationships based on long term partnership. Manage & process Lifecycle delivery & risk across the buildings including cost management and fund management. Monitor performance and provide formal monthly reports to the client and the Account Director confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks and opportunities. Participate and respond to client Audit needs and funder audits. Manage and develop staff ensuring a positive employment culture, effective training strategies and high retention levels. Practice effective risk management, establishing controls, procedures, health and safety systems, audits etc which ensure that services are compliant with legislation and that contingency plans are in place. Ensure that all legislative requirements are met across all facilities. Act as Responsible Person for Legionella and Fire for the contract. FinanceManage contract budgets in a cost-effective manner, ensuring value for money is achieved across the board. Manage existing Paymech system for client delivery on a period to period basis. Report on P&L performance on a monthly and YTD basis, taking full accountability to deliver to budget, minimise aged debt and actively recover WIP in line with agreed timescales. Manage WiP levels and invoicing of completed works timely and to margin/budget expectations. Work flexibly within the wider IFM team undertaking any other duties which contribute to growth and profitability. Planned and Reactive Lifecycle Facilitate and deliver all forecast Lifecycle works through the wider contract teams to a mutually agreed program. Qualifications & Experience It is desirable for the applicant to have a technical background and qualification, the buildings do offer technical challenges and the role will involve specification setting and sourcing of technical components where a knowledge of M&E will be vital in reducing business risk. Support is available through Technical Managers in the region and already on the contract. Industry relevant qualifications Prior experience within the PFI/PPP sector Experience of working within an NHS/Education Environment. Previous experience of developing operational plans for PFI/PPP contracts. High level of administration and organisational skills Computer literate Word, Excel, Outlook, Concept/Vixen CAFM experience desired Finance knowledge and experience desired Full driving Licence A DBS full Enhanced Certificate is a necessity for these contracts. JBRP1_UKTJ

Are you looking for the right role for you? Then look no further... HGV Driver (C+E) - Spare Driver Salary: £16.79 p/h Hours: Full-time, 46.50 hours per week Location: Herefordshire As an HGV Driver (C+E), you will operate hook lift vehicles to transport waste between our sites across Worcestershire and Herefordshire. You will play a key part in ensuring the smooth running of our waste management operations and provide excellent service in line with safety, environmental, and operational standards. This vacancy is for a full-time position, working five days a week, Wednesday to Sunday. Our promise to you • Competitive salary, • The equivalent of 28 days annual leave, • Pension scheme, • On-the-job training and progression opportunities, • Recognition scheme, • Refer a friend scheme, • Flexible benefits, including high street savings, cycle-to-work scheme, and holiday purchase (where applicable), • Driving HGV hook lift vehicles to service FCC sites and third-party waste facilities, • Carrying out daily vehicle inspections, safety checks, and defect reporting, • Ensuring loads are secured safely and in line with company procedures, • Complying with transport legislation and maintaining accurate driver records, • Wearing issued PPE/uniform and always maintaining high safety standards, • Providing a polite and professional service to colleagues, customers, and the public, • A valid C+E driving licence (clean licence preferred), • Experience as an HGV driver (hook lift experience desirable, but training can be provided), • Knowledge of the local area (advantageous), • A flexible, reliable, and safety-conscious approach, • Strong customer service skills and ability to work well in a team JBRP1_UKTJ

An established and high-performing manufacturing facility in Hereford is seeking a proactive and experienced Environment, Health and Safety Manager. Oversee compliance with all relevant UK health, safety, and environmental legislation and internal standards. Reporting directly to the General Manager

Role: HR Business Partner Type: Permanent Salary: £31,314 - £33,968 per annum Hybrid: Office, Remote and Customer Sites Location: Herefordshire Sellick Partnership is partnering with an established and commercially focused organisation to recruit an HR Business Partner on a permanent basis. The responsibilities of the HR Business Partner will be: Acting as a trusted advisor to managers, providing pragmatic and commercially aware guidance across a broad range of employee relations matters Managing complex and sensitive casework, including disciplinary, grievance, absence management and organisational change processes Supporting business areas through restructuring and transformation initiatives, ensuring people strategies align with operational objectives Providing clear interpretation of employment legislation and internal policies to ensure compliance and mitigate risk Contributing to the review and enhancement of HR policies, procedures and organisational development initiatives Supporting recruitment activity for senior and specialist roles, offering input on job design, assessment methods and selection processes Delivering training sessions and workshops to build management capability Analysing and presenting workforce data to inform decision-making and drive continuous improvement Building effective relationships with internal stakeholders, external partners and trade union representatives. The ideal candidate for the HR Business Partner role will have: Proven experience operating at HR advisory or business partnering level within a complex organisation Strong working knowledge of UK employment law and its practical application Demonstrable experience handling end to end employee relations cases and supporting formal hearings Experience contributing to change programmes, restructures or organisational development activity The ability to influence and challenge constructively at all levels Strong analytical skills, with experience interpreting HR metrics and management information CIPD Level 5 qualification (or working towards) or equivalent practical experience A proactive, solutions driven approach with the ability to manage a varied workload in a fast-paced environment. How to apply for the HR Business Partner role: If you believe that you are well-suited to this excellent opportunity of HR Business Partner, please apply directly or contact Tim Farnsworth at Sellick Partnership Derby Office for more information. CVs will be screened and sent over to the client for shortlisting, the successful applicants interviews will be arranged as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

Position: Social Worker Location: Plough Lane, Hereford, HR4 0LE Start Date: ASAP Contract Duration: Permanent Working Hours: 37 hours per week, Monday to Friday - Minimum 2 days a week in the office Pay Rate: £ 36,363 Per Year Job Reference: OR25577 Who We Are Looking For We are looking for passionate and committed Social Workers to join the Assessment & Support Service. This role is ideal for professionals who thrive in a fast-paced environment, are confident in making decisions, and are dedicated to improving outcomes for children and families through high-quality assessments and early intervention. Job Responsibilities Assessment & Case Management Act as the first point of contact for children, young people, and families requiring support Complete timely, high-quality assessments to understand needs, risks, and strengths Make informed decisions on appropriate interventions and support pathways Ensure all work is child-focused and promotes the voice of the child Safeguarding & Intervention Respond to referrals promptly and effectively Investigate safeguarding concerns and take appropriate action Work collaboratively to ensure children are safe and supported to thrive Partnership & Collaboration Work closely with internal teams, partner agencies, and stakeholders Build strong, trusting relationships with families to enable positive change Contribute to multi-agency planning and decision-making Professional Practice Apply a restorative and relationship-based approach in all interactions Maintain accurate and up-to-date case records Participate in reflective supervision and continuous professional development Person Specification Must-Have: Qualified Social Worker (Degree, DipSW, or CQSW) Registered with Social Work England Experience in children’s social work, particularly assessment and safeguarding Strong assessment, analytical, and decision-making skills Ability to manage complex cases and make sound professional judgments Excellent communication and relationship-building skills Ability to work collaboratively with families and multi-agency partners Nice-to-Have: Experience working within a UK Local Authority Familiarity with restorative or relationship-based practice models Knowledge of relevant legislation, policy, and safeguarding frameworks DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability specific organizations or hireSrs to whom you do not wish your details to be disclosed

Social Worker / Senior Social Worker – Safeguarding Service Herefordshire £41,363 – £50,091 (including £5,000 market supplement) Key Highlights £41,363 – £50,091 salary (including £5,000 market supplement) £10,000 Welcome Bonus (paid in two instalments) £2,000 – £4,000 Retention Bonus after 1 year £10,000 Relocation Package available 31 days annual leave Transfer of Sponsorship offered Face-to-face interviews About the Role Herefordshire County Council is seeking passionate and committed Social Workers and Senior Social Workers to join their Safeguarding Service. This is a fantastic opportunity to work in a service where your impact is truly felt. You will work with children and families where there are safeguarding concerns, ensuring timely interventions, robust risk management, and positive long-term outcomes. You’ll be part of a supportive and forward-thinking local authority that values relationship-based practice, giving social workers the time and tools needed to build meaningful relationships and deliver effective change. About the Authority Herefordshire County Council is known for its strong sense of community, manageable caseloads, and commitment to improving outcomes for children and families. Located in a beautiful rural county, Herefordshire offers a great work-life balance while still providing the opportunity to undertake meaningful and impactful social work. The service is committed to continuous improvement, professional development, and supporting staff wellbeing, making it an excellent place to grow your career. Key Responsibilities Manage a caseload of children subject to Child Protection Plans, Child in Need Plans, and court proceedings Undertake Section 47 investigations and risk assessments Develop and implement child-centred care and protection plans Prepare reports for court, conferences, and statutory reviews Attend and contribute to strategy meetings, core groups, and child protection conferences Work in partnership with multi-agency professionals including health, education, and police Maintain accurate and timely case recordings in line with statutory requirements Candidate Requirements Qualified Social Worker with Social Work England registration Experience within Safeguarding, Child Protection, or Assessment teams Strong knowledge of relevant legislation and statutory guidance Ability to manage complex cases and make sound professional decisions Excellent communication, analytical, and report-writing skills Why Work With Us Competitive salary with market supplement included Generous welcome and retention bonuses Relocation support to help you settle into the area 31 days annual leave plus additional benefits Strong emphasis on supportive management and supervision Opportunity to work in a stable and well-supported service Clear opportunities for career progression and development Additional Information Interviews will be held in person Transfer of Sponsorship is available Contact Josh Dhumisani (phone number removed)

I'm currently working with a public client in Herefordshire who is looking to appoint a Senior Social Care Assessor to join their Adult Social Care service. This is a great opportunity to join a supportive and forward-thinking team delivering community-based support to adults and young adults. Role Overview As a Senior Social Care Assessor, you will play a key role in supporting adults within the community, helping them maintain independence and improve their wellbeing. You will work within a multidisciplinary team including occupational therapists, social workers and partner organisations, completing strengths-based assessments and supporting individuals and carers to achieve positive outcomes. This role offers the chance to work in a fast-paced and rewarding environment, with the autonomy to manage your own workload while being supported by an experienced and collaborative team. Key Responsibilities Undertake strengths-based assessments for adults and informal carers. Complete mental capacity assessments where required. Carry out care management and reviews to ensure appropriate support is in place. Work closely with occupational therapists, social workers and partner agencies. Support individuals to identify their desired outcomes and develop strengths-based plans to achieve them. Maintain strong working relationships with service users, families, carers, advocates and external organisations. Ensure work aligns with current legislation and guidance within adult social care. Key Requirements NVQ Level 3 or above in a relevant field (or equivalent experience). Previous experience working in a care or adult social care environment. Good understanding of adult social care legislation and guidance. Experience completing person-centred, strengths-based assessments and care management along with care plans. Demonstrable experience supporting individuals to identify and achieve personal outcomes. Ability to build effective working relationships with service users, families, colleagues and partner organisations. Contract Length: 3 months initially with the view of an extension. Pay Rate: £18-£25 per hour | Negotiable DOE. Working pattern - 37 hours per week Hit the apply button now and follow the steps below: Contact Leasha on (phone number removed) Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Children's Services and will also provide expert career advice along the way. We also have a market leading referral scheme of up to £250* so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Leasha at Spencer Clarke Group.*T's & C's apply. ???????

Social Worker / Senior Social Worker – Assessment Service | Herefordshire Council Location: Herefordshire Salary: Up to £50,000 per annum Contract: Permanent Working Model: Hybrid Key Highlights Salary up to £50,000 per annum £10,000 relocation package £10,000 welcome bonus paid in 2 instalments £4,000 retention bonus after 12 months’ service Hybrid working and flexible working arrangements Supportive management and clear progression routes Opportunity to work in a relationship-based frontline assessment service Join Herefordshire’s Assessment Service Herefordshire Council is looking for passionate and experienced Social Workers and Senior Social Workers to join its highly regarded Assessment Service. This is an excellent opportunity to join a local authority that genuinely invests in its staff through excellent salary packages, financial incentives, manageable caseloads, and strong career progression pathways. This frontline team plays a pivotal role in completing timely assessments, safeguarding children, and ensuring families receive the right support at the earliest opportunity. You’ll be joining a service committed to relationship-based and strengths-focused practice, where the child’s voice and family networks remain central to all decision-making. The Role You will manage a varied caseload of children and families requiring assessment and intervention, including Child in Need, Child Protection, and Section 47 enquiries. Working within statutory timescales, you will complete high-quality assessments, undertake direct work with children, and work collaboratively with partner agencies to ensure children are safeguarded and supported. Senior Social Workers will also support with mentoring, complex case oversight, and contributing to best practice across the service. Key Responsibilities Undertake Child and Family Assessments, Section 17 and Section 47 enquiries Manage Child in Need and Child Protection plans Complete robust risk assessments and safety planning Undertake direct work with children and families Work closely with schools, health, police, and wider partner agencies Prepare high-quality reports for conferences, court, and planning meetings Progress cases appropriately to long-term services or step-down support Senior Social Workers to provide mentoring and informal support to less experienced practitioners What We’re Looking For Qualified Social Worker with Social Work England registration Experience within Assessment, Safeguarding, or Front Door services Sound understanding of statutory legislation and safeguarding thresholds Strong assessment and report-writing skills Ability to work effectively in a fast-paced frontline environment For Senior level: experience supporting complex cases and guiding peers Why Join Herefordshire? This is one of the strongest permanent packages currently available in the market for frontline children’s social work. You’ll benefit from: Up to £50,000 salary £10,000 relocation bonus £10,000 welcome payment split into 2 instalments £4,000 retention payment after your first year Flexible hybrid working Supportive team managers and senior leaders Career progression into senior and leadership pathways A stable service focused on quality practice and positive outcomes Contact Details For a confidential discussion or to apply, please contact: Josh Dhumisani Mobile: (phone number removed) Email

The UK Legislation Editorial Quality Lead defines and delivers the regional quality strategy for statutory and regulatory content, ensuring it is accurate, consistent, AI‑ready, and aligned with LexisNexis’ online‑first transformation. This individual contributor role reports to the Global Hea

The Global Legislation AI Content Optimization Lead plays a key role in advancing AI‑enabled editorial transformation across Global Editorial Operations (GEO). Reporting to the Global Head of Legislation, this position leads the strategy and execution of AI‑assisted content creation, quality imp

We are seeking a Legal Expert with deep experience in EU sustainability, environmental, and circular economy legislation, including analysis of impacts on third countries, trade, and investment frameworks. Analyse EU circular economy–related legislation and assess its implications for partner coun

The UK Legislation Content Specialist is a regional subject matter expert supporting multiple legislative content projects within Global Editorial Operations. Serve as the primary expert for legislation in the UK and Ireland and stay informed on global legislative practices.

A global information provider is seeking a UK Legislation Editorial Quality Lead to define and implement a quality strategy for statutory content.

A global information provider in the UK is seeking a Global Legislation AI Content Optimization Lead to advance AI-enabled editorial transformation.

This role involves managing daily business operations and providing support to Ministers, ensuring the effective passage of legislation.

The UK Legislation Editorial Quality Lead defines and delivers the regional quality strategy for statutory and regulatory content, ensuring it is accurate, consistent, AI-ready, and aligned with LexisNexis’ online-first transformation. This individual contributor role reports to the Global Head of

UK Legislation Editorial Quality Lead page is loaded## UK Legislation Editorial Quality Leadlocations: Farringdontime type: Full timeposted on: Posted Todayjob requisition id: R107700About the TeamLexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,

A global information analytics provider is seeking a UK Legislation Content Specialist.

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A global information provider is looking for a UK Legislation Editorial Quality Lead to define and deliver a regional quality strategy.

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