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Interviews for this role are taking place on 04/12/2025 At Turning Point, we support people across the UK with substance use issues. Our Herefordshire (West Midlands) Recovery Service responds to the needs of people across the county, working in locations throughout Herefordshire to maximise the opportunities for service users. As a Team Leader you will assist the Operations Manager in ensuring that our services are delivered to the highest standard, underpinned by person-centred values and a deep commitment to recovery-focused support. You will help lead a team that is ambitious—not only for the recovery journeys of the individuals we support, but also for the professional growth and development of every team member. You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. As a Team Leader you will support the development of the service alongside the Operations Manager and other managers, providing line management to a team of Recovery Workers, enabling the service to meet and exceed outcomes and quality requirements that promote independence and recovery for the individuals we support. You will ensure Turning Point’s vision and values are embedded in the team and will work closely within our multi-disciplinary team, to ensure the best possible outcomes for the people we support. Part of the role will also involve working closely with local partners and stakeholders to enhance the effectiveness of the service. Our central hub is in Hereford, with satellite provision in Leominster, Ross, Bromyard, Kington, and Ledbury, so a flexible approach and an ability and willingness to travel to other sites is essential. This role will be responsible for our Ross-on-Wye and Ledbury sites. You will have a proven track record of leading and supporting a team, with experience of delivering supervision and appraisal, as well as being able to guide and support staff to achieve the best outcomes for the people we support. An effective team player, you will possess great communication skills, a flexible recovery focussed approach, a positive attitude and be able to adapt in a changeable environment. You’ll understand substance use issues, as well as appropriate treatment pathways, and the challenges and opportunities for individuals on a recovery journey. Substantial knowledge and/or experience of current detox and prescribing options would also be advantageous. We value individual creativity and initiative and, whatever your role, you will be fully involved in identifying opportunities to improve the quality of our services and the experience of the people we support. Your ideas will be listened to, and your suggestions implemented wherever possible. You will be supported in your role by extensive training to help develop your skills. Our learning culture encourages everyone to stay on top of the latest developments in their field and helps drive service improvement. As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes: • 25 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost. Turning Point

Technical Manager Are you an experienced and competent technical manager? Are you driven by high standards and leading results? MacGregor Black is partnering with a Food Manufacturing business on the search for a Technical Manager. This is a perm role based in Hereford. As Technical Manager, you will lead and develop the technical function on site, ensuring legal compliance, robust food safety standards, and full alignment with customer specifications. You will play a key role within the site senior management team as well as the wider technical leadership group, acting as a champion for quality across the business. You will maintain certification and accreditation with all relevant licensing bodies and retailers, safeguarding continuity of supply by leading site audits and driving a culture of continuous improvement. This role will be both factory and office-based, with regular requirements to go into the factory environment, which is noisy and refrigerated in some areas. This is an on-site operational role, but we are happy to discuss the possible flexibility required. Key Responsibilities: • Setting objectives and measurable KPI’s for the Technical teams in line with the business objectives, to continually improve site standards and GMP, • Ensuring the team development is in line with talent needs defined by the business and overall Technical function, • Ensuring that the Technical team are effectively trained, coached and developed to be competent within their roles, • Being an active leader within the site Senior Management Team, supporting the delivery of the site objectives, budget and continuous improvement, • Ensuring compliance with all legislation relating to the welfare of life animals during their catching, collecting and slaughter, • Maintaining and improving the Quality Management System to ensure Food Safety, Legal Compliance ad adherence to Customer Specifications and Policies, • Supporting the delivery of the business's quality proposition and food safety culture, • Providing Operations with Technical monitoring and auditing to ensure that customer requirements are understood and achieved, • Reviewing the frequency of non-conformances to identify longer term corrective action plans, • Reviewing specifications for all products, packaging and ingredients and ensuring that all versions are correct and meet customer specifications, • Coordinating the investigation of customer complaints of a technical nature and ensuring any findings and action plans are completed and communicated both internally and externally, • Ensuring procedures are in place to satisfy any environmental legislation and that requirements are understood by the site Senior Management Team, • Building effective relationships with internal and external customers during site visits, • Ensuring external service providers are effectively managed i.e. hygiene pest control, laundry and laboratories What We're Looking For: • Experience in working in a food manufacturing environment or fast paced organisation at Technical Manager level, • The successful candidate will have strong Technical knowledge and a minimum of 3-5 years managing Technical issues, • Food related degree or higher level qualification and committed to professional development, • Leadership skills and experience developing and engaging teams, • Proactive champion for food safety and quality, • Experience of BRC and leading audits, • It is of importance that you can manage your workload, be proactive and enjoy achieving results both personally but also for the benefit of the site team and the business, • Your style will fit well with the company if you are used to being flexible, are able to prioritise, communicate effectively and can develop relationships What would be desirable: • Experience within poultry industry or dealing with live animals / welfare, • Advanced HACCP / Food Hygiene Level 3, • Lead assessor auditor qualification, • Knowledge and experience of environmental matters, • Knowledge and experience of major retailers or food service customers What’s in it for you? We offer comprehensive training as well as development and career progression opportunities. As Technical Manager, you can also look forward to benefits that amongst other things include the following: • 33 Days Holiday, • 6% Matched Pension, • Private Medical Cover for Self and Partner / Child, • Life Insurance for self, • Access to salary sacrifice car scheme, • Variety of Wellbeing and Employee perks such as unlimited remote GP appointments, physiotherapy, financial support For more information, please contact Rob Blackburn today.

Senior Product Manager sought by the windows division of a global plastics manufacturer. For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Their head office is in Herefordshire, but they are able to consider applicants from any UK location with fire-rated experience on a hybrid/remote basis, if not commutable to Herefordshire. Role Objective: With a new project under way to offer fire-rated windows and doors, the company is looking for an experienced construction industry professional to spearhead the project’s growth over the next several years. You will be responsible for managing 3rd party suppliers/customers in some circumstances and growing this area of the business. You will also be responsible for the management of their existing system accessories portfolio. The Role: Reporting to the Head of the department you will play an integral part in the company’s Window Division. You will be responsible for the product management of current and future ranges, specifically bought-in system accessories and fire-rated window and door products. Your duties will include: • Working on commercial topics such as strategy development, pricing, market research, compliance, stock management, sales analysis, and new product launches, • Product management of system accessories including hinges, handles, locks, internal steel components, • Development and product management of new fire door and fire window portfolio, • Supporting the UK sales team in promoting a diverse range of fenestration products, • Dealing with internal and external stakeholders: suppliers, purchasing/supply chain, sales, and marcomms, • Working in conjunction with a team member within system accessories (no line management in this role.), • Ensuring the business continues to grow in a profitable and sustainable manner through the consistent implementation of the UK strategy by the team, • Travel throughout the UK, 1-2 times per week, • Previous experience of product management within the construction or fenestration industry, • Experience and working knowledge of fire-rated construction products, including application and legislative requirements is highly desirable, • Educated to degree, HND standard is ideal, or qualified through experience, • Experience of creating business plans, data analysis, spotting future trends, • Ability to adapt to complex business situations and market requirements, • Structured approach to work, • Focused, analytical mind, • Excellent communication skills and attention to detail

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