Trabajos media and communication en St AlbansCrear alertas

We're looking for a commercially minded Digital Marketing Manager / Account Manager to lead digital activity across a varied client portfolio, driving measurable growth through integrated marketing strategies. \n \n Digital Marketing Manager / Account Manager \n St Albans - Hybrid \n £40,000-£50,000 \n \n Role Overview \n A client-facing role combining strategic leadership with hands on delivery across paid media, SEO and content. You'll own campaign performance, guide strategic direction, and build strong client relationships while identifying opportunities for growth. \n \n Key Responsibilities \n\n • \n To develop and execute integrated digital strategies aligned with client goals; optimise for lead generation, conversions and ROI. \n • \n Managing and scaling PPC campaigns across Google, Meta and LinkedIn; oversee targeting, testing, budget management and performance tracking. \n • \n Supporting organic search strategies, conduct keyword/competitor research, and optimise content for evolving search behaviours including AI-driven discovery. \n • \n To act as strategic lead, present insights and recommendations, and proactively identify growth opportunities. \n • \n Lead campaigns end-to-end, coordinating with internal teams to deliver high-quality work on time and within budget. \n • \n Analyse multi-channel performance, produce insight-led reports, and translate data into actionable improvements. \n\n \n Skills & Experience \n Essential \n\n • \n 5+ years in digital marketing (agency or multi-client preferred) \n • \n Strong PPC experience across Google Ads, Meta and LinkedIn \n • \n Solid understanding of paid/organic strategy, SEO and content \n • \n Confident with data analysis and performance optimisation \n • \n Excellent communication and client management skills \n\n \n Desired \n\n • \n Experience with GA4, WordPress, SEMrush \n • \n Familiarity with CRM/automation platforms \n • \n Exposure to multiple industries \n • \n Understanding of emerging search and AI-driven marketing \n\n \n If you are interested in the above position, please apply with your CV today

\n At Premier Foods, we're proud to be home to some of the UK's most loved food brands. We're now looking for an experienced Brand Manager to take ownership of Ambrosia, a £118m brand enjoyed by millions of households across the UK and help shape its next chapter of growth. \n \n The Role \n \n As Brand Manager for Ambrosia, you'll lead the delivery of brand growth plans, innovation projects, packaging and communication initiatives, ensuring the brand continues to delight consumers while delivering strong commercial results. You'll work closely with cross-functional teams across Sales, Finance, R&D, Operations and Category to bring exciting ideas to life and drive performance. \n \n What you will be doing: \n \n\n • Owning brand performance, analysing market trends and identifying growth opportunities\n, • Leading innovation and product extension projects from concept through to launch\n, • Delivering shopper marketing, social media and in-store activation campaigns\n, • Supporting the development of annual and longer-term brand strategies\n, • Managing marketing budgets and ensuring strong ROI\n, • Building compelling retailer sell-in stories alongside commercial teams\n, • Influencing stakeholders across the business to deliver successful outcomes\n\n \n What we need from you: \n \n We're looking for a commercially minded marketer with: \n\n • Previous brand management experience within FMCG or a similar consumer-focused environment\n, • Strong project management skills and a track record of delivering results\n, • Excellent analytical and commercial awareness\n, • The ability to turn consumer and market insights into action\n, • Experience working cross-functionally and influencing stakeholders at all levels\n, • A collaborative approach and passion for building great brands\n\n \n What we offer you in return: \n \n\n • Competitive salary and bonus\n, • Car allowance\n, • Up to 7.5% pension\n, • Private medical insurance and life assurance\n, • Hybrid working (50% home / 50% office or site)\n, • Sharesave scheme and the option to purchase additional holiday\n, • Extensive learning and development opportunities\n, • Access to a wide employee discount scheme\n\n \n

Job Title: Warehouse Operative \n Department Name: Warner Bros. Tours & Retail \n Location: Radlett, Hertfordshire \n Reports to: Assistant Warehouse Manager \n \n \n Company Overview \n WarnerMedia is a leading media and entertainment company that creates and distributes premium and popular content from a diverse array of talented storytellers and journalists to global audiences through its consumer brands including Warner Bros., HBO, HBO Max, TNT, TBS, truTV, CNN, DC Entertainment, New Line, Cartoon Network, Adult Swim, Turner Classic Movies and others. \n \n Worldwide Tours and Retail Destinations \n Warner Bros. Studio Tour London – The Making of Harry Potter is the only place in the world to showcase the authentic sets, props and behind-the-scenes secrets of the Harry Potter films at the location where they were made. It has attracted over 14 million visitors since opening in 2012 and has received over 40,000 reviews on TripAdvisor with 96% rating the experience as ‘excellent’ or ‘very good’. Since launching, additions to the Studio Tour include Platform 9 ¾ featuring the Hogwarts Express, the Forbidden Forest and Gringotts Wizarding Bank. Its sister tour in Hollywood offers guests an intimate view of the inner workings of a thriving motion picture and television studio. The newest addition to the Tours division is the Harry Potter Photographic Exhibition in London. Warner Bros. Studio Tour Tokyo – The Making of Harry Potter will open in 2023. \n Following the success of the Warner Bros. Studio Tours in London and Hollywood, the Worldwide Tours and Retail Destinations division has built on its experience of visitor engagement, exceptional customer service and innovative merchandise to extend its experiential retail business. Combining breath-taking design, exciting interactive elements and exclusive products, Warner Bros. Worldwide Tours and Retail Destinations includes Harry Potter New York (the first Harry Potter flagship store opening in spring 2021); the Platform 9 ¾ Group with shops in central London and Heathrow airport; and Harrypottershop.com, a web store offering the widest collection of Wizarding World ranges. \n \n Role Purpose \n Warner Bros. Discovery are looking for warehouse operatives to join the team in the Radlett, Hertfordshire. Warehouse Operatives will support the warehouse and ecommerce activities, across Warner Bros. Tours & Retail. \n \n Responsibilities \n Stock: \n\n • Receive, check, and accept deliveries to our warehouse, helping to keep records of incoming orders.\n, • Maintain relevant paperwork as orders are dispatched to stores and customers.\n, • Ensure stock is put away and replenished in accordance with company guidelines.\n, • Order picking for each of our businesses. This could include picking orders for stores, or individual customer orders for our ecommerce business.\n, • Packing orders for our online store. This includes making sure the correct products have been selected and sent, adding personalization (where needed), and wrapping purchases to a high standard.\n, • Feeding back any issues with orders or stock levels to colleagues and our Management Team, to make sure a quality service is provided to our customers.\n, • Keeping our warehouse clean, tidy, and organized, and shrinkage to a minimum level.\n, • Delivering stock to our retail outlets using company vehicles (where agreed with the Warehouse Management Team, this could include making deliveries to our London sites).\n\n \n People: \n\n • Participate in daily briefings and be aware of all activity within the department.\n, • Adhere to all Health & Safety policies and procedures to ensure a safe environment for all visitors and staff.\n, • To take responsibility for own personal development through coaching from line managers.\n, • Carry out any reasonable tasks at the request of the Warehouse Management Team.\n\n \n Administration: \n\n • Avoid loss through the efficient handling of product and packaging.\n, • Perform housekeeping duties, ensuring strict standards are maintained.\n, • Ensure Warehouse work is accurate and up to date.\n, • Support and assist on all stock counts.\n\n \n \n Working Patterns \n\n • Full time roles are scheduled for 40 hours a week, working shifts. This will include working five out of seven days each week, with varying start and finish times.\n, • Part time roles are also available (subject to business needs).\n, • Roles include regular weekend and evening work, particularly at the busiest times of the year.\n, • Flexibility is required to suit the needs of the business.\n\n \n \n Required Skills \n\n • Strong customer service.\n, • Able to work as part of a team with a flexible approach.\n, • Able to prioritise work and use initiative.\n, • Effective, confident communication with colleagues and managers.\n, • PC skills - use of handheld terminals and desktops are integral to these roles.\n, • Able to complete tasks by a deadline.\n, • Reliability - show us how we’ll be able to rely on you at our busiest times of the year.\n, • Strong attention to detail.\n\n \n \n Previous Work Experience, Education or Qualifications \n\n • Previous experience in a similar warehouse or Ecommerce environment.\n, • Previous use of warehouse management systems would be an advantage.\n, • A full clean UK driving license would be an advantage, but is not required.\n\n \n \n \n \n

The Dispute Service (TDS) is looking for an experienced and enthusiastic Internal Communications Officer to join our team. \n \n This is an exciting opportunity for a communications professional who enjoys creating engaging content, building strong relationships across an organisation and helping colleagues feel connected to the company's purpose, strategy and achievements. \n \n Working closely with our CEO, Executive Team and leaders across the business, you will play a key role in delivering clear, engaging and timely communications to more than 230 colleagues across the TDS Group. \n \n 📍 Hemel Hempstead (with occasional travel to other UK offices) \n 🏠 Hybrid Working: 2 days per week in the office, 3 days from home \n 💼 Full-time, Permanent \n 💰 Salary: £38,000 per annum \n \n About us \n Established in 2003, TDS operates tenancy deposit protection schemes across England, Wales, Scotland and Northern Ireland, alongside providing dispute resolution services. We also launched the New Homes Ombudsman Service in 2022. \n \n We are a collaborative and forward-thinking organisation with our colleagues and customers at the heart of everything we do. \n \n Some of the key responsibilities include: \n\n • Develop and deliver engaging internal communication plans and campaigns.\n, • Manage and maintain the organisation's internal communications calendar.\n, • Create and publish content across newsletters, intranet articles, email bulletins, presentations and office communications.\n, • Support senior leaders with communication planning and messaging.\n, • Translate complex information into clear, accessible and engaging communications.\n, • Coordinate company-wide town halls and colleague engagement activities.\n, • Use feedback and engagement data to continuously improve communications.\n, • Support PR activity, media materials, events and social media campaigns where required.\n\n \n To be considered for this opportunity you must: \n\n • Have at least two years' experience in internal communications, corporate communications, PR, marketing, journalism or a related field.\n, • Showcase excellent writing, editing and proofreading skills.\n, • Be able to demonstrate experience creating engaging content across multiple communication channels.\n, • Have strong stakeholder management skills and confidence working with senior leaders.\n, • Have strong planning and project management capabilities.\n\n \n TDS offers a plethora of benefits inclusive of: \n\n • 33 days holiday inc bank holidays\n, • BUPA Private healthcare\n, • BUPA Wellbeing cash plan\n, • Pension Scheme\n, • Additional day off for your birthday\n, • Plus many more!\n\n \n If you have any questions or would like to find out more information, please feel free to contact me directly. \n \n TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers.

About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment EnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPE Why join Barhale? As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies. Job security, long-term secured work through various frameworks and large infrastructure schemes A broad range of civil engineering, mechanical and electrical schemes across some of the UK’s largest infrastructure projects and clients Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success Customer and Stakeholder Advisor The Role To provide customer service to all stakeholders, which aligns with Barhale’s 3 Pillars Sustainability Model of Profit, Safety, and Environment. The post holder will work collaboratively with our clients to support a region-wide customer strategy, to guide project-specific customer plans. Key Responsibilities Strategy Establish and maintain a good working relationship with our clients to define and support the customer strategy Contribute to the development and implementation of the customer strategy through analysis of performance To assist customer management processes by listening to the voice of the customer during the planning and delivery stages of the project Reporting to the Manager and supporting them in successfully implementing our client duties Insights and Analysis Measure the customer experience that impacts our CMex/DMex and NPS measures to produce valuable insights and to identify customer trends. To ensure that our customer action plan maximises the customer experience and meets local community needs Monitoring and measuring of customer satisfaction KPIs Be responsible for reporting on the customer satisfaction scoring and providing feedback to our clients and operational teams Create and develop case studies based on initiatives, activities and engagements Performance Engage with the Client’s Customer Challenge Group to develop and improve the customer relationship Support the development of Power BI Apps to analyse/collate/communicate data through digital portals Work closely with our clients and Barhale’s team to develop/share digital methods (Twitter/blogs/apps) to allow customers to engage and gain valuable customer insights To work with the design and delivery team to ensure project deliverables provide an excellent customer experience Follow and promote the Barhale customer handbook and ensure that the handbook guidelines are followed by site and operational teams; support in developing and updating the Barhale customer handbook Work collaboratively with stakeholders to align on methodologies and insights to achieve an excellent customer experience Community and Engagement Support Clients with their customer engagement targets and promote and implement key messages in local communities Take a proactive approach in promoting civil engineering as a career choice to schools and colleges by attending and delivering STEM events Engagement with the local community by visiting the areas to identify issues with services, access, vulnerable people, landlords/owners, and stakeholders Liaise with the local community regarding project plans to keep residents and members of the public up to date with project developments and measure project plan performance Share knowledge and provide training when applicable with the site team regarding good public relations through our values Identify and deliver social value initiatives in relation to projects, but not limited to thisAbout you Essential Previous experience working within a Customer/Community-focused position Proficient in delivering service improvements Accomplished in research insight and analytics, with the ability to present the data Good interpersonal, organisational, communication and time management skills Ability to show empathy and understanding of customer needs Proficient with the Microsoft suite of packages Good social media skills with the ability to develop engaging and timely updates on project development across varied communication platforms Ability to work collaboratively and effectively within a teamDesirable Degree or equivalent in Customer Services, Mass Communications, social media and/or MarketingCaring and investing in you Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training Continuous service awards

Lead a team that transforms lives Were looking for a motivated and experienced Assistant Manager to support the delivery of high-quality education within a prison environment. This is a fantastic opportunity to step into a leadership role where you will help drive performance, support your team, and ensure learners receive an outstanding education that supports rehabilitation and future employability. Working as part of the senior management team, youll support the Education Manager and play a key role in shaping curriculum delivery, improving outcomes, and maintaining high standards across the provision. What youll be doing Leadership & Operational Management Support the Education Manager in overseeing day-to-day operations of the education department Lead on curriculum delivery, learner management, and departmental performance Deputise for the Education Manager when required Manage learner induction, allocation, and conduct within education settings Build strong internal and external partnerships to support learner success Working across various curriculum areas such as Motor Mechanics, Art, P&D, Music, Media, PSD etc Curriculum & Performance Drive improvements in recruitment, retention, achievement, and satisfaction Set and monitor staff targets in line with KPIs and contractual requirements Support development of a standardised curriculum aligned to learner and employer needs Work with awarding bodies to ensure qualifications meet quality standards Quality Assurance & Improvement Lead on quality assurance and continuous improvement within your curriculum area Manage IQA/EQA processes , observations, learning walks, and deep dives Contribute to the Self-Assessment Report (SAR), Quality Improvement Plan (QIP), and budget planning Use data (including MoJ MI systems) to review performance and drive improvements Coach and support staff to improve teaching and learning practice People Management & Development Manage and support teaching and support staff through appraisal, probation, and CPD Mentor and induct new staff, promoting a positive and high-performing culture Coordinate CPD opportunities based on quality reviews and performance outcomes Support recruitment activity to ensure roles are filled efficiently Compliance & Delivery Ensure all delivery meets Ofsted, MoJ, and organisational standards Promote safeguarding, equality, and inclusion Comply with all prison security requirements Deliver teaching sessions where required Support wider operational needs, including class cover What were looking for Essential Teaching qualification (Level 5 or above) Maths and English Level 3 Internal Quality Assurance qualification (or willingness to achieve) Significant teaching experience Experience managing staff, curriculum delivery, and performance improvement Strong leadership, communication, and organisational skills Knowledge of OFSTED EIF framework Commitment to reducing reoffending through education Desirable Level 5 Operations/Departmental Manager qualification Experience in prison or adult education settings Why join us? Play a key leadership role in delivering education that supports rehabilitation and life change Develop your career within a supportive and ambitious management team Help shape high-quality provision that improves learner outcomes Access ongoing professional development and leadership opportunities Our values Were looking for leaders who demonstrate: Customer First improving lives through education True North acting with integrity Own It taking accountability Improve to be the best striving for excellence Think big and take risks driving innovation Deliver Results achieving high standards every day Apply now If youre ready to take the next step in your leadership career and make a meaningful difference through education, wed love to hear from you. TPBN1_UKTJ

Grafters Recruit are Looking for multiple committed Home delivery HGV 2 drivers.The successful applicants will be responsible for delivering carpets to our B2B customer base. The role involves the handling of carpets, some weighing up to 250KG,using the manual handling equipment provided. At certain customer locations, carpet booms are available, allowing the customer to unload the vehicle directly at the point of delivery. Drivers will be issued with a PDA Devcicewhich is used throughout the working day. The PDA includes approved navigation and mapping applications to assist with route planning, low bridge avoidance, and locating delivery addresses. The device is also used to scan carpets, capture proof of delivery, and complete jobs in real time, ensuring drivers have all the toolsrequiredto carry out their duties efficiently. • Monday to Friday, • 05:00 - 06:00 start time each day, • Guaranteed 10 hours per day, • A 45-minute break will be deducted from any shift exceeding 10.75 hours, • Overtime payable after 53.75 hours per week (calculated after the above break deductions across the working week), • pay rate: £18.07 per hour, • Free on-site parking, • Automatically enrolled in company pension after 3 months, • Could potentially lead to a full-time position., • Annual Leave Accrued Pro Rata, • Extensive retail discounts across all the big retailers including supermarkets, fashion, technology, travel, days out, hair & beauty, sports and much more!, • Permanent employment contract with an ever evolving and growing market leader, • Continuous training and development opportunities including DCPC and further licenses on completion of probation, • Cycle to work scheme, • Free on-site parking, • Extensive wellbeing programmes and initiatives accessible to all employees, • Healthcare cash plan programme, • Pension scheme, • Driver Awards and Recognition DUTIES INCLUDE: • Driving a HGV 2 in a safe manner, complying with all road traffic, and vehicle legislation, • Performing vehicle checks at the beginning and end of each journey and reporting all defects, • Ensuring the vehicle and stock are properly always secured and delivered in a safe manner, • Always providing a first-class customer service experience REQUIREMENTS: • This is a physically demanding role including lifting and shifting essential that you are physically able to lift items, • Valid in-date driving license manual licence, • No more than 6 points on driving license, • Newly Qualified drivers welcome, • Previous experience in a multi drop role would be advantageous but not essential, • Excellent communication and customer service skills are essential, • DBS security check will be completed on the successful candidate Grafters Recruit Ltd havefive branches, initially a specialist driving agency, in recent years Grafters have focused on growth in new sectors by developing Industrial and commercial desks in each branch with great success. Grafters Recruit embraces diversity and will seek to promote the benefits of diversity in all our business activities. We will seek to develop a business culture that reflects that belief. We will seek to widen the media in which we recruit to ensure as diverse an employee and candidate base as possible. We will strive to make sure that our clients meet their own diversity targets. APPLY NOW - if interested you can contact grafters recruit office 01268 646661 JBRP1_UKTJ

Business Development Executive Location: Hatfield / Hybrid Salary: £32,000 - £40,000 per annum + Commission Structure Job Type: Full Time, Permanent Business Development Executive – About the Company Our client is a successful and growing organisation providing technology-enabled subscription, customer experience and BPO solutions across the media, publishing, membership and not-for-profit sectors. They are looking to recruit a Business Development Executive to identify new opportunities, build strong client relationships and develop a robust sales pipeline. Working closely with the Director of Business Development, this role will suit a commercially driven sales professional who enjoys opening doors, engaging with decision-makers and converting opportunities into new business. Business Development Executive – Details Monday to Friday, generally 8:30am - 5:00pm Hybrid working with regular office presence preferred Salary £32,000 - £40,000 per annum Commission structure 25 days holiday plus UK statutory Bank Holidays Life Assurance x2 salary 3% employer pension contribution Employee benefits hub including retailer discounts, gym memberships and more Access to digital GP, physiotherapy and mental health support Training and development opportunities Business Development Executive – Responsibilities Research target markets, generate leads and identify new business opportunities Qualify prospects and build a strong pipeline of sales opportunities Engage with decision-makers to understand their needs and identify suitable solutions Develop and maintain strong relationships with prospective clients Support proposals, presentations and commercial negotiations through to conversion Represent the business at relevant industry events and networking opportunities Maintain accurate CRM records, pipeline reporting and sales forecasts Consistently achieve agreed activity and revenue targets Business Development Executive – What We’re Looking For Proven experience in business development, lead generation or B2B sales Experience within technology, SaaS, outsourcing or complex solution sales Strong understanding of consultative or solution-based selling Proven ability to build and manage a sales pipeline Confident communicating with decision-makers and developing commercial relationships Strong commercial awareness and negotiation skills Excellent written and verbal communication skills CRM experience, ideally MS Dynamics Highly driven, target-focused and self-motivated Proactive, resilient and solution-focused approach Able to manage multiple opportunities and priorities Collaborative approach with the ability to work across different teams Desirable: Experience within the subscription, media, publishing, membership or not-for-profit sectors Experience selling complex or multi-service solutions Relevant sales or business development training or qualifications If you are interested in this role, please apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our

Recruitment Administration Assistant St Albans - Monday to Thursday: 8:00am - 5:00pm | Friday: 8:00am - 3:00pm Berry Recruitment is currently seeking a Recruitment Administration Assistant to join our busy and successful St Albans branch. This is an excellent opportunity for an organised and proactive individual looking to develop a career within recruitment and administration. Working as part of a supportive team, you will play a key role in ensuring candidates and clients receive an outstanding service. Key Responsibilities • Registering new candidates using Tempflow, • Ensuring all candidate compliance documentation is completed and maintained accurately on the database, • Screening candidates and sourcing new applicants through job boards, social media platforms and branch walk-ins, • Reviewing applications and registrations to identify suitable candidates for vacancies, • Processing weekly payroll for temporary workers, • Setting up new starters and completing onboarding administration, • Assisting with client servicing and providing candidate support during periods of annual leave and staff absence, • Maintaining accurate records and supporting the smooth day-to-day running of the branch What We're Looking For • Strong administrative and organisational skills, • Excellent attention to detail, • Confident communication skills, both written and verbal, • Ability to work effectively in a fast-paced environment, • Good IT skills, including Microsoft Office, • Previous administration, customer service or recruitment experience would be advantageous but is not essential, • A positive, proactive and team-focused attitude What We Offer • Competitive salary, • Early finish every Friday, • Ongoing training and development, • Supportive team environment, • Career progression opportunities within a well-established recruitment business If you enjoy working in a busy office environment, have a keen eye for detail and are passionate about delivering excellent customer service, we'd love to hear from you. Apply today to join Berry Recruitment and start your recruitment career with a market-leading agency. We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qualifications and ability to perform the role, and no applicant will be treated less favourably because of a protected characteristic under the Equality Act 2010

About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: Water Transport Built environment EnergyWe operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPE Why join Barhale? As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies. Job security, long-term secured work through various frameworks and large infrastructure schemes A broad range of civil engineering, mechanical and electrical schemes across some of the UK’s largest infrastructure projects and clients Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success Customer and Stakeholder Advisor The Role To provide customer service to all stakeholders, which aligns with Barhale’s 3 Pillars Sustainability Model of Profit, Safety, and Environment. The post holder will work collaboratively with our clients to support a region-wide customer strategy, to guide project-specific customer plans. Key Responsibilities Strategy Establish and maintain a good working relationship with our clients to define and support the customer strategy Contribute to the development and implementation of the customer strategy through analysis of performance To assist customer management processes by listening to the voice of the customer during the planning and delivery stages of the project Reporting to the Manager and supporting them in successfully implementing our client duties Insights and Analysis Measure the customer experience that impacts our CMex/DMex and NPS measures to produce valuable insights and to identify customer trends. To ensure that our customer action plan maximises the customer experience and meets local community needs Monitoring and measuring of customer satisfaction KPIs Be responsible for reporting on the customer satisfaction scoring and providing feedback to our clients and operational teams Create and develop case studies based on initiatives, activities and engagements Performance Engage with the Client’s Customer Challenge Group to develop and improve the customer relationship Support the development of Power BI Apps to analyse/collate/communicate data through digital portals Work closely with our clients and Barhale’s team to develop/share digital methods (Twitter/blogs/apps) to allow customers to engage and gain valuable customer insights To work with the design and delivery team to ensure project deliverables provide an excellent customer experience Follow and promote the Barhale customer handbook and ensure that the handbook guidelines are followed by site and operational teams; support in developing and updating the Barhale customer handbook Work collaboratively with stakeholders to align on methodologies and insights to achieve an excellent customer experience Community and Engagement Support Clients with their customer engagement targets and promote and implement key messages in local communities Take a proactive approach in promoting civil engineering as a career choice to schools and colleges by attending and delivering STEM events Engagement with the local community by visiting the areas to identify issues with services, access, vulnerable people, landlords/owners, and stakeholders Liaise with the local community regarding project plans to keep residents and members of the public up to date with project developments and measure project plan performance Share knowledge and provide training when applicable with the site team regarding good public relations through our values Identify and deliver social value initiatives in relation to projects, but not limited to thisAbout you Essential Previous experience working within a Customer/Community-focused position Proficient in delivering service improvements Accomplished in research insight and analytics, with the ability to present the data Good interpersonal, organisational, communication and time management skills Ability to show empathy and understanding of customer needs Proficient with the Microsoft suite of packages Good social media skills with the ability to develop engaging and timely updates on project development across varied communication platforms Ability to work collaboratively and effectively within a teamDesirable Degree or equivalent in Customer Services, Mass Communications, social media and/or MarketingCaring and investing in you Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training Continuous service awards

Operations & Business Development Manager Location: Hemel Hempstead Salary: Competitive, depending on experience and qualifications. Vacancy Type: Permanent, Full Time (45 hours per week) This is a hands-on management role rather than a purely office-based administrative position. We are looking for an organised, commercially minded and highly proactive Operations & Business Development Manager to join our growing plant hire and haulage business. This is a key position within the company and will involve responsibility for the day-to-day coordination of our plant hire, haulage and HGV operations, while also supporting the continued growth of the business. The successful candidate will be responsible for keeping the fleet and operations organised, ensuring compliance and maintenance requirements are scheduled, managing customer bookings and contracts, coordinating invoices and working closely with our maintenance engineer to keep machinery and vehicles operational. The role will also have a strong business-development element. We are looking for someone who is confident speaking to existing and potential customers, building relationships, identifying new opportunities and using social media and digital marketing to promote the business. This is an ideal position for someone who enjoys having responsibility, is commercially aware and wants to play an important role in building a growing company. Key Responsibilities Operations Management Coordinate the day-to-day operation of the plant hire and haulage business. Manage bookings for plant, machinery, low loaders, HIAB/crane services and haulage work. Maintain an accurate forward schedule of all bookings and contracts. Coordinate deliveries, collections and movements of hired equipment. Ensure the correct equipment, vehicle and driver are allocated to each job. Communicate job details clearly to drivers, operators, customers and management. Monitor ongoing contracts and ensure customer requirements are being met. Identify scheduling conflicts and resolve operational problems quickly. Maintain good communication between the office, drivers, operators, mechanics and customers. HGV Compliance & Fleet Management Maintain accurate records for all HGVs, trailers and relevant fleet assets. Manage planned maintenance schedules. Book servicing, inspections, MOTs and repairs. Ensure safety inspections are scheduled and completed on time. Monitor vehicle defects and ensure they are dealt with promptly. Coordinate repairs between drivers, the maintenance engineer and external suppliers. Maintain records of repairs, inspections and maintenance. Monitor vehicle compliance and bring upcoming requirements to management's attention. Plant & Machinery Management Maintain an up-to-date plant and equipment register. Schedule servicing and preventative maintenance. Monitor hours/mileage and ensure equipment is serviced at the correct intervals. Coordinate breakdowns and repairs with the maintenance engineer. Arrange external specialist repairs where necessary. Monitor equipment availability and downtime. Hire & Contract Administration Take customer enquiries and convert them into bookings where appropriate. Maintain the company's booking diary/system. Monitor contract start and end dates. Arrange extensions and off-hires. Coordinate equipment collections and returns. Invoicing & Administration Prepare and issue customer invoices promptly. Check job sheets, delivery tickets, timesheets and hire records before invoicing. Ensure additional charges such as waiting time, overtime, transport, mileage and damage are correctly captured. Monitor outstanding invoices and assist with credit control. Business Development A significant part of this role will be helping the company grow. What We Offer Competitive salary based on experience. Company vehicle or vehicle allowance where appropriate. Company mobile phone. 28 days of holiday Performance-related bonus/commission to be considered. Training and development opportunities. Opportunity to become a key member of a growing business. Please note: this is a brief description of the job role and responsibilities. To Apply If you feel you are a suitable candidate and would like to work for Jhetam Developments, please do not hesitate to apply