Head of Wellness
hace 4 días
Bath
Head of Wellness – Luxury Hotel & Destination Spa - South West England A leading luxury hotel and spa is seeking a Head of Wellness to shape and drive a world-class, experience-led wellness offering. This is a key strategic and operational role for a senior wellness leader who can combine vision, commercial thinking and calm, grounded leadership. As Head of Wellness, you will: • Set the overall vision and strategy for wellness, aligning it with the wider hotel and brand., • Curate an elevated, experiential guest journey – from treatment menus and rituals to workshops, retreats and longer-term programmes., • Lead and mentor a multi-disciplinary wellness team, creating a culture of calm professionalism, care and continuous growth., • Work closely with senior leadership and other departments to ensure a seamless, integrated guest experience., • Take ownership of wellness P&L, budgeting and performance, balancing commercial objectives with integrity of the concept., • Identify and develop new concepts, partnerships and revenue streams in line with global wellness trends., • Oversee day-to-day operations, standards and procedures to ensure consistently exceptional delivery. What We’re Looking For: • Senior-level experience within luxury hotels, destination spas or high-end wellness environments., • A track record of creating or evolving wellness concepts, programmes or strategies (not just operating an existing model)., • Proven team leadership experience, ideally leading therapists, spa teams and wellness professionals., • Strong commercial acumen, comfortable working with budgets, revenue targets and performance metrics., • Deep understanding of modern wellness trends and the expectations of an international, luxury clientele., • Comfortable using or overseeing spa / wellness booking and reporting systems. Personal Style: • Calm, grounded presence with a low-ego, high-ownership leadership style., • Highly guest-centric, with excellent intuition for what feels thoughtful, human and luxurious., • Organised, structured and forward-planning, with strong follow-through., • Emotionally intelligent, able to handle sensitive team dynamics and guide people through change respectfully., • Genuinely passionate about wellness as more than a product – as a way of living, working and leading. Qualifications (Preferred): • Recognised qualification in spa, beauty, holistic therapies or related wellness disciplines, or equivalent relevant experience. Package: • Contract: Full-time, permanent, • Benefits: Competitive salary, performance-related bonus and wider company benefits (to be discussed at interview)