Trabajos office customer service en Musselburgh - Page 4Crear alertas

Administrator Customer Service Admin, Call Centre, Contact Centre experience Office Based Edinburgh (Hybrid after training) Do you have Receptionist, Customer Service, Call Centre & Admin experience? Are you customer focused, have basic computer skills & a great phone manner?Monday to Thursday (9-5) Friday (9-4.30) The Company We are working with the Heating & Plumbing trade association for Scotland & Northern Ireland, who represent over 750 members. The purpose of the association is to support its members & work with the government, to promote industry standards & Apprenticeships, whilst delivering training in Gas Heating & Plumbing through to Renewables for all. The Role: Based in their Edinburgh offices, you will provide admin support and be a point of contact for current & future members who are looking to renew membership, book training courses, etc. You will; Handle telephone calls & emails from current & prospective members, providing a high level of customer service Manage membership database & renewals (payments, new member communications and renewal process). Assist in the creation and development of membership and marketing material Play a part in the development of membership recruitment and retention plans. Produce regular reports on membership activity and forecasting. Liaise with Technical advisors to record on-site inspections. Assist in the promotion of the scheme to enable wider engagement and involvement from members and the wider community.The Ideal Candidate: A customer focused individual, you will be have a great telephone manner coupled to basic computer skills (Outlook, Excel, Word, etc) and previous administration, call centre or office experience. You may have experience in a Customer Service, Call Centre, Receptionist, Call Handler, Scheduler, etc capacity. Hours & Remuneration: Based within the company's Edinburgh offices, the role offers hybrid working after a probation period. Hybrid - 3 days Edinburgh office based, 2 days home based. Hours - Monday to Thursday 9-5pm, Friday 9-4.30pm (34.5hrs). Hourly rate circa £13ph 24 days holiday + 10 days public holiday Pension scheme 11.25% (Employee 3.75% Employer 7.5%) Life assurance 3x salary Associated benefits.If you are suitably experienced in a Customer Service, Call Centre or Receptionist role, please contact our retained consultants at Start Monday now

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDSAn achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKSDays out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOROur people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLEExperience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career

Put Customers First and Build Your Career in Customer Service Are you passionate about delivering exceptional customer experiences? Do you thrive on solving problems and making things right? We're looking for customer-focused, solutions-driven professionals to join a leading online retail brand in a fast-paced contact centre environment. Key Responsibilities Engage with customers across phone, email, live chat, social media, and messaging channels Provide clear, friendly advice and guide customers through their purchase journey Solve issues quickly with empathy, ownership, and a solutions-first mindset Work closely with partners and suppliers to ensure seamless service delivery Proactively spot problems and reach out to customers with better options Manage complaints with professionalism and care, aiming to restore trust Keep bookings and orders running smoothly through effective coordination Investigate delivery or order issues and help customers get the right outcome What We're Looking For Excellent communication and active listening skills Strong problem-solving abilities and attention to detail Confidence in juggling multiple tasks and staying organised Experience in customer service, retail support, or contact centres A positive, team-focused attitude and willingness to learn A passion for delivering great service - every time Why You'll Love It Here You'll be joining a business that truly values its people - a place where your ideas matter, your growth is supported, and your well-being is a priority. Enjoy: Hybrid working (3 days office / 2 days home) A competitive salary and bonus opportunities Generous holiday allowance - including your birthday off A comprehensive benefits package Ongoing development and opportunities to grow your career If you're ready to make an impact, bring fresh thinking, and be part of an energised, customer-obsessed team, we'd love to hear from you. Apply today and start building a career where you can genuinely make a difference. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

IT Support Analyst – Edinburgh (MSP Environment) Morris Sinclair is proud to be working in partnership with a dynamic and growing Managed Service Provider based in Edinburgh. As they continue to expand their client base across Scotland, they’re looking to welcome a proactive and enthusiastic IT Support Analyst to their close-knit team of Engineers. About the Role This is a fantastic opportunity to gain hands-on experience in a collaborative environment where no two days are the same. You’ll be supporting a diverse range of clients, solving real-world IT challenges, and learning from seasoned professionals who are passionate about what they do. Who We’re Looking For We’re keen to speak with individuals who bring a positive, can-do attitude and a genuine desire to grow within the IT industry. If you’ve recently completed an apprenticeship and are ready to take the next step in your career, this could be the perfect fit. You don’t need to know everything—we value curiosity, initiative, and a willingness to learn above all else. What You’ll Bring A customer-first mindset and a drive to go the extra mile A collaborative spirit and eagerness to support both clients and colleagues A hunger to learn and solve problems independently You will also need to have a full Driving License for this role! Tech You’ll Work With Experience with the following technologies is a plus (but not essential): Microsoft 365 (Office apps, Teams, SharePoint, OneDrive) Entra ID (formerly Azure AD) Windows OS & Mac OS Basic networking principles If you are interested in this role and would like more information please give me a call on (phone number removed) or email at (url removed)

At Spacelabs Healthcare, were committed to transforming healthcare through continuous innovation. Our scalable solutions deliver critical patient data across local and remote systems, empowering better decisions, improving efficiency, and enhancing patient safety. Role Overview Were seeking a Senior Quality Assurance Engineer to lead and support Quality Management System (QMS) performance across design, manufacturing, service, and compliance functions. This role is pivotal in ensuring our medical devices are safe, effective, and compliant with global standards. Responsibilities: The Senior Quality Assurance Engineer shall provide leadership and support for QMS performance in many facets of business operations: Design Control • To ensure the release of safe, effective and compliant medical devices, the Sr. Quality Assurance Engineer shall provide Quality System Design Control mentoring to ensure product design teams use of critical thinking. He or she shall be well versed in all aspects of Design Controls, Risk Management, Electrical Safety and all associated processes, policies, procedures, and records. He or she shall ensure that the proper activities are completed in a timely manner, performed and documented correctly, and readily offers guidance and support to ensure Quality System compliance. The Sr. Quality Assurance Engineer shall review all Engineering Change Orders and proposed changes or improvements to ensure sound engineering practice, effective and adequate design, product safety, and Quality System compliance. The Sr. Quality Assurance Engineer shall ensure that product Design Change activities move ahead in a timely and effective manner. Manufacturing -The Sr. Quality Assurance Engineer shall monitor and ensure efficient and effective product manufacturing processes, facilitating adequate manufacturing work instructions, material control, nonconforming material handling, inspection, and finished goods handling. Material Review Board -The Sr. Quality Assurance Engineer shall facilitate efficient and effective processing of Nonconforming Material Reports and Rework Orders. Process performance metrics shall be captured, monitored, and reported to ensure timely and effective MRB throughput and minimized quarantine back log. Installation and Service -The Sr. Quality Assurance Engineer shall ensure that post-market activities ensure intended device performance. Service and support activities must be adequately documented, attention escalated to facilitate defect handling, and product performance and performance trends assessed to understand and drive improvement opportunities Installation and Service -The Sr. Quality Assurance Engineer shall ensure that post-market activities ensure intended device performance. Service and support activities must be adequately documented, attention escalated to facilitate defect handling, and product performance and performance trends assessed to understand and drive improvement opportunities. QMS Administration -Sr. Quality Assurance Engineers are responsible for conducting QMS administration activities, including Internal Quality Audits, Corrective and Preventive Action, Process Change Control, Exception Handling, process improvement and maintenance, supplier quality, external audit support, and related activities. The Sr. Quality Assurance Engineer shall follow the guidance of RA/QA Management and help other organizational functions understand and fulfill their obligations to meet quality objectives, systemic responsibilities, and customer requirements, as defined by Executive Management in the Spacelabs Quality Policy. As part of maintenance of the Spacelabs Quality Management System, Senior Quality Assurance Engineers shall partake in some or all of the following responsibilities: Ensure high quality of products and services, by implementing and maintaining the Quality Management System. Ensure that QMS activities are risk-based. Perform, report, and drive remediation from Internal Quality Audits and participate in third party audit and inspection activities (MDR, MDSAP, etc.). Routinely pursue more efficient and effective operations (continual improvement). Support the development teams of all business areas, working within the project teams on new or sustaining product development projects. Support the maintenance of the Essential Requirements Checklists / General Safety, Essential Requirements checklist and Technical Documentation Files. Assist with the compliance to changes to standards such as EN 60601-1, ROHS3, REACH, and Global regulatory requirements applicable to Spacelabs products. Provide Quality System guidance to his or her product design teams. He or she shall be well versed in all aspects of Design Controls, Risk Management, Electrical Safety and all associated processes, policies, procedures, and records. Collaborate with engineering to determine and execute engineering design and development planning in support of regulatory submissions. Review Engineering Change Requests and Engineering Change Orders to identify critical components, defects in drawings/schematics, effective and adequate design documentation, product safety, and Quality System compliance. Assist with the creation, maintenance, and performance of QMS change management tools: Corrective Action Reports (CARs), Preventive Action Reports (PARs), and Process Change Orders (PCOs). Support the manufacturing teams of all business areas, working within the teams on new or sustaining product and process improvements. Shall review and approve Device History Record (DHR) deliverables to ensure that production activities comply with Mandatory Device Master Record (DMR) requirements. Perform Manufacturing floor walkthroughs based on 7S criteria to support improvements and collaboration. Facilitate efficient and effective processing of Nonconforming Material Reports and Rework Orders. Create and update quality system procedure to achieve continuous compliance to ISO13485, European MDD/MDR, and MDSAP. Assist in the preparation and submittal of registration applications. May assist in the preparation of IDE, 510(k), CE Mark, and other similar regulatory filings. Shall participate in cross-functional design teams to review all Design and Development Plans, Design Inputs, Design Outputs, V&V documents, and Design Changes including Defect Reports. Senior Quality Assurance Engineers shall recognize potential impacts to health or device efficacy (Safety Issues), support criticality assessment needed to ensure the application of reasonable and required Risk Management, Verification and Validation, and adequate record-keeping practices. Uphold the companys core values of Integrity, Innovation, Accountability, and Teamwork. Demonstrate behavior consistent with the companys Code of Ethics and Conduct. It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem. Duties may be modified or assigned at any time to meet the needs of the business. Requirements: Bachelors degree in a Quality, Engineering, or related discipline (Computer/Software, Biomedical, Mechanical, Electrical). Attend office three times per week in Edinburgh. 7+ years related Quality / Engineering work experience. 5+ years of experience with medical device regulatory and quality and Quality Management Systems Experience maintaining Technical Files, GSRPCs, Risk Management Files, Usability Engineering Files, Design History Files, MVP's, and Change Control documentation. Experience with statistical analysis Knowledge of Software as a Medical Device (SaMD) or Software within a device required. Experience working with teams under design controls and during new product development to follow the QMS and comply with current regulations and standards. Proven ability to communicate effectively with staff at all levels of the organization. Self-motivated and organized. NOTICE TO THIRD PARTY AGENCIES OSI Systems, Inc. and its subsidiaries (collectively OSI) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI. OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others. TPBN1_UKTJ

Are you looking for an exciting and challenging role in a progressive Housing Association? Trust has a new and exciting opportunity for a full-time, Customer Partner (Landlord). This is a Housing Officer experienced role based at our Edinburgh office but on a hybrid basis of home/office working. You will be supporting our customers who are located in Edinburgh, Fife and the Scottish Borders, so travel will be required. About Trust Housing Trust Housing Association is a not-for-profit registered social landlord, and one of Scotland’s largest national housing, support and care providers for older people, offering a range of accommodation and support services. Primarily serving older people in our communities we also provide housing for families and individuals. We have over 4000 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders. About the Customer Partner (Landlord) role: As the face of Trust to our customers, you will be driven and enthusiastic, with a passion for delivering an exceptional front line housing management service. A familiar face within the neighbourhoods in which you operate, you will be empowered to make the right decision at the right time, ensuring seamless service delivery, right first time for every customer. With a good working knowledge of the housing sector, including experience of arrears management, void and allocations, estate management and anti-social behaviour. You will have excellent written and verbal communication skills and have excellent computer literacy skills with experience of Microsoft Office applications. In return for your enthusiasm and commitment as our Customer Partner (Landlord), we will offer you: 35 hours per week on a permanent contract Competitive salary of £41,925 to £45,332 per annum Car Allowance of £509 per month Access to paid training & continued personal development A choice of pension scheme with employer contributions Generous holiday entitlement Closing Date: 12 noon on Thursday 2nd April 2026 If you have the necessary skills, experience, and drive to deliver exceptional customer experiences and would like to be part of our future delivering our new exciting and innovative strategy we would love to hear from you. If you feel you have the skills and experience to become our Customer Partner (Landlord) and you’d like to work with a prestigious and well-established company working in a person-centred culture that puts people at the heart of all we do, then we’d like to hear from you. No Agencies Please! Blended Working Trust operates a blended/hybrid working approach and you will have the opportunity to work flexibly from both a remote location (‘home’) and your contractual workplace ('office') should you choose to do so. We have offices in Edinburgh, Glasgow and Wishaw and developments across Scotland. We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. Trust is a Fair Work First employer, a great place to work, and our Platinum Investors in People award recognises our commitment to our people and the values that we all share. We are an equal opportunities employer and welcome applications from all sections of the community. Trust Housing Association is a Registered Scottish Charity - SC(phone number removed)

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £29,080.48 basic salary per year BONUS/OTE: Realistic total earning potential of up to £32,680.48 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career TPBN1_UKTJ