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Job Title: Claims Commercial Insight Manager Location: Tunbridge-Wells – Hybrid – Three Days in Office Employment Type: Permanent Hours: Monday-Friday AA Summary As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us? #LI-THEAA #LI-Hybrid This is the job This role offers the chance to actively contribute to the growth of AA’s in house underwriter AAUICL. It calls for an entrepreneurial and curious mindset, along with strong general and commercial management skills. The ideal candidate will have experience in data analysis, operational processes, spend control and process efficiency with a direct impact on P&L, preferably within the motor claims sector. What will I be doing? • Developing and implementing advanced analytical approaches to uncover business opportunities and operational challenges., • Analysing claims and reserve data to identify trends, anomalies, and areas for improvement., • Building and maintaining interactive dashboards visualising performance, cost, and value metrics across teams., • Developing models to attribute commercial value to individual claims handlers and teams., • Tracking and evaluating cost-benefit outcomes of strategic and operational initiatives., • Supporting business cases with robust data analysis, forecasting, and scenario modelling., • Quantifying team-level costs and linking them to outcomes and value delivered., • Leading data-driven market intelligence projects to inform strategic initiatives and enhance processes., • Collaborating with cross-functional teams to translate insights into actionable strategies., • Presenting findings and recommendations to senior leadership, influencing decision-making and strategic planning. What do I need?, • Strong analytical skills with the ability to interpret complex data and translate it into actionable insights., • High numeracy combined with strong commercial business acumen., • Proficiency in data and visualisation tools and software (Excel, SQL, and Power BI)., • Excellent communication and presentation skills, with the ability to influence stakeholders at all levels., • Proven track record of managing market research and applying insights to drive business growth., • Analytical and entrepreneurial mindset to support innovation and problem-solving., • Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products, • 25 days annual leave plus bank holidays + the option to buy additional annual leave, • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family, • Pension scheme available up to 7% contribution We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks. We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Contribute to documentation, best practices and scalable onboarding processes. SaaS onboarding, CS, support, training or similar. Real progression into senior onboarding, CS, or product roles.

The Project Manager will act as the central coordinator between Sales, Development, Operations, Menu/Content teams, Logistics, Finance, and Field Engineers. Client Onboarding & Project Coordination. Conduct onboarding meetings to gather requirements, timelines, operational needs, and menu/product st

A dynamic financial technology company in the UK is seeking a Product Led Growth Manager to drive growth through App Store Optimization and conversion rate optimization.

Customer Onboarding and Accounts. Contribute to the overall onboarding and accounts roadmap with inputs from your subdomain(s). Product manager/owner experience, ideally in FinTech or with a regulated bank.

A fintech start-up in the United Kingdom is seeking a Mid-Senior level Product Manager to enhance user onboarding and conversion processes.

A leading HR services firm in North East London seeks a Project Manager to lead client onboarding and manage various projects.

A prestigious hotel chain in the United Kingdom is seeking an enthusiastic Assistant Learning and Development Manager to enhance employee experiences through effective training initiatives.

As a Customer Onboarding Manager, you’ll lead customers through the full implementation of Tipalti’s cloud‑based AP automation solution. Lead customer onboarding projects.

A fast-growing technology company in Greater London is seeking a highly organized Project Manager to oversee onboarding and implementation for new clients.

A leading online trading provider in Greater London is seeking a Client Relationship Manager to guide retail clients through their trading journey.

Regional Facilities Project Manager – Onboarding. Purpose of Role: As ISP’s Regional Facilities Project Manager - Onboarding, you will be primarily responsible for ensuring the effective delivery of all assigned projects and compliant management of the Group’s growing regional property portfol

We are looking for a Global GTM Onboarding Program Manager to join our Sales Enablement team. The Global GTM Onboarding Program Manager will play a critical role in the success of our go-to-market (GTM) organization. Collaborate with regional enablement managers to localize and adapt global onboardi

A leading tech company in Greater London seeks a Product Manager for onboarding and Product Led Growth (PLG).

The ideal candidate will have experience in an onboarding or onboarding management role, with knowledge of the end-to-end customer onboarding process within an invoice finance, financial services, or related fintech environment. Group Customer Onboarding Manager - Fintech. Group Customer Onboarding

A leading social media platform is seeking a Program Manager to enhance seller experience in London.

Guide customers through the onboarding process.

Product manager/owner experience, ideally in FinTech or with a regulated bank. Relevant experience in implementing end‑to‑end customer onboarding journeys for various entity types (person, company, trust) and/or in‑life management of customer accounts. Customer Onboarding and Accounts.

The role involves sourcing and onboarding charity partners, managing operational performance, and developing training materials.

A leading global tech company is seeking a Customer Onboarding Manager to ensure successful deployment of its products. The role involves developing onboarding plans, guiding customers, and mitigating risks to enhance product adoption.

We are seeking a highly organized and proactive Project Manager to oversee the end-to-end onboarding and implementation process for new clients and to manage day-to-day field operations. Maintain updated project trackers, implementation plans, and onboarding status reports. In addition, the Project

Being a thought partner to Client Integration Managers, Portfolio Manager/Coordinator, and Trading in the development and implementation of client transition strategies. Client Operations/Transitions Manager. Liaison and co-ordination with Transition Managers where relevant.

As we continue to grow, an opportunity has arisen for a Customer Onboarding Manager to join our Customer Solutions & Implementation team. Partner closely with Sales, Product, and Customer Success Managers to ensure a seamless handoff post-onboarding, providing context and insights to maintain custom

A leading financial technology company in the UK seeks a Partnership Manager for Independent Contractors. This role focuses on onboarding contractors and providing ongoing support, ensuring they are equipped to engage new sellers.

A leading SaaS company in the United Kingdom seeks an experienced Customer Success Manager to enhance relationships with SMB accounts. The role involves onboarding, driving product adoption, and ensuring customer satisfaction.

A leading marketing technology company based in the United Kingdom is seeking a Program or Project Manager to lead a team of Implementation Consultants. In this role, you will drive customer onboarding processes, collaborate with sales and customer success teams, and enhance the overall customer exp

Product Manager (Customer Onboarding & Accounts) – Engine by Starling. As a Product Manager in the Customer Onboarding & Accounts subdomain, you will lead the product strategy, requirement gathering, design, and delivery of features. Contribute to the overall onboarding and accounts roadmap.

A leading tech company in Greater London is seeking a Strategic Growth Program Manager to drive seller growth within their e-commerce platform.

A leading observability platform company in the UK is seeking a Team Lead, Technical Account Manager to drive customer onboarding and success.

Partner closely with Sales, Product, and Customer Success Managers to ensure a seamless handoff post-onboarding, providing context and insights to maintain customer momentum. As we continue to grow, an opportunity has arisen for a Customer Onboarding Manager to join our Customer Solutions & Implemen

A technology firm in alternative investments is seeking a Project Manager to drive client implementations and enhance product adoption.

A leading financial technology firm in Greater London is seeking a skilled Product Manager to run subdomains in Customer Onboarding and Accounts.

A leading fintech startup in the UK seeks a growth-focused Product Manager for their Chat team. You will lead the product strategy and enhance onboarding flows, engaging users and acquiring new customers.

Seller Onboarding Program Manager, Governance & Experience, TikTok Shop. This role sits in our Seller Governance team and is responsible for our seller onboarding and early risk detection for new sellers through onboarding and probation processes. Build an understanding of compliance requirements fo

A leading software observability company is seeking a Team Lead, Technical Account Manager in London. The role involves leading a team to ensure excellent customer onboarding, leveraging cloud services and observability tools.

Faster Time to First Value (Onboarding). Real progression into senior onboarding, CS, or product roles. With 900+ customers and big growth targets ahead, they're expanding their onboarding function — and you'll be the second UK hire.

To supervise in the absence of the Registered Manager and/or Deputy Manager. Assisting the Registered Manager and/or the Deputy Manager in the implementation of all aspects of the Statement of Purpose. To carry out all other reasonable tasks as directed by the Registered Manager and/or the Deputy Ma

Support Worker Full-time and part-time opportunities£24,829 per annum (pro rata).Drivers with full UK licence only.Looking for a meaningful career where you can make a difference every day? Join Avenues – where people smile, laugh, grow, and achieve great things together.At Avenues, we believe th

Position: Support Worker – Children’s Residential Care.Location: Somerset, TA11Hourly Rate: £14- £14.Are you passionate about making a real difference in the lives of children and young people?.Are you driven to create positive outcomes for others?.Are you flexible, compassionate, and child-fo

Performing sanctions screening as part of the client onboarding process.

Are you a positive individual, with an industrial, can-do attitude?.ISE Partners are looking for strong 'career temps' to join our growing temporary pool of best-in-class receptionists.Our clients span leading Private Equity / Venture Capital firms, to global Executive Search firms, through to some

Are you an experienced Paraplanner looking for that next step and want to join a nurturing but dynamic Company that can provide a clear roadmap in terms of progression? As a.Lead and mentor a team of Paraplanners, ensuring high standards of delivery.Provide technical support across the full spectrum

We’re looking for a Compliance Assurance Officer to join a leading financial services firm on a full-time, permanent basis.The Compliance Assurance Officer reports to the Head of Compliance and will help to deliver the Compliance Monitoring Plan, providing assurance to the Senior Leadership Team t

The role also involves reviewing activity data, supporting counterparty onboarding, coordinating required reports, and assisting with regulatory interactions. Support the preparation and maintenance of due diligence and onboarding files for counterparties.

MERJE is seeking an experienced Product Compliance Officer for a leading manufacturer / retailer in the UK.This role offers an exciting opportunity to join a fast-growing and fast paced company and ensure compliance for their innovative product range.The successful candidate will play a crucial role

The role will encompass most parts of compliance but as there is a learning heirachy the reality behind this role is someone from a KYC or onboarding background could go in and add value from day one. You will focus initially on getting the departments onboarding up to speed and moving and with time

Product Compliance Officer / Kent / £40,000 - £50,000.Product team in ensuring our entire product range meets legal and regulatory requirements.As a newly created position, this role is essential in maintaining our rapid growth and commitment to compliance.Manage legal and regulatory compliance ac

Step into a pivotal role supporting the Legacy Administration Manager to deliver best practice legacy administration and maximise vital income for Marie Curie. As a confident people manager, you’ll mentor and develop three Legacy Officers, driving performance through regular 121s, quality monitori