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HR Manager (Part-time role) OneAgency, one of the largest marketing agencies in the Eastern Region, is looking for a part-time HR manager to take control of all HR procedures for its 50 staff. The role calls for someone with experience of HR and the enthusiasm to ensure that the workforce is a confident, content and enthusiastic one that delivers for its clients. The culture of the agency is one of collaborative teamwork with employees at the centre of everything that it does and the HR manager in turn is key to delivering the core outputs of the agency. Key responsibilities: • Implement HR practices that attract, develop and retain high-performing employees, • Ensure compliance with all employment legislation and ensure procedures meet the additional requirements of the Employment Rights Act as this is implemented, • Lead recruitment campaigns and onboarding for new hires, • Develop and manage compensation strategies aligned with market trends, • Mediate employee relations to build a harmonious and positive workplace culture, • Deliver insightful HR reports to inform business decisions, • Oversee regular 121s and appraisals systems, • Support training requirements, • Support finance department on payroll queries/requirements Requirements: • A minimum of 3 years’ experience as an HR Manager or similar leadership role which calls for absolute confidentiality, • Advanced understanding of employment laws, including workplace compliance policies, • Exceptional interpersonal and negotiation skills, • Knowledge of Sage HR If you’re passionate about ensuring a strong and happy workforce is achieved, then we would love to hear from you. We believe that this position is a three-days a week post and the successful candidate will work from our Norwich office. Why OneAgency? OneAgency is a digital-first, full-service marketing agency. We specialise in launching and scaling brands across a multitude of platforms, backed by a dedicated team of 50+ experts. From brand development and advertising to PR and high-performance digital marketing, we provide end-to-end solutions under one roof. Our strength lies in how we work: we are a highly integrated team that leverages our shared knowledge to solve challenges and achieve exceptional results for our clients. In doing so, we’ve built an environment that is genuinely fun, friendly, and supportive. Our current home is right in the heart of Norwich, directly opposite the station, but we’re growing – very soon, we’ll be moving into a stunning, larger office right on the river. We understand that work is just one part of your life. Team wellbeing is supported by a dedicated committee that organises regular activities, which recently have included barre classes, a running club, and pancake breakfasts. We also maintain a regular charity programme and a calendar of social events. You’ll join a lively, talented team and enjoy a comprehensive package, including a competitive salary, pension, and a vibrant social scene that reflects our culture. If this sounds like your kind of role, apply today by sending us your CV and covering letter, explaining why you are the right person for this position and your salary expectations. We look forward to getting to know you!

Job Title: Recruitment & Workforce Manager Salary: £39,000 per annum Job Type: Permanent, Full-time Location: Norwich (with travel to Hull and residential homes) Hours: Monday – Friday 40 hours per week Eleven 11 Recruitment is recruiting on behalf of our client for an experienced and driven Recruitment & Workforce Manager to lead and develop recruitment operations across a growing care and education organisation. The Role As Recruitment & Workforce Manager, you will take ownership of recruitment and workforce processes across our client’s services, including CQC-registered residential homes, Ofsted-registered homes and schools, and wider organisational projects. You will lead the workforce function, ensuring recruitment practices are robust, compliant, and aligned with regulatory standards, while supporting long-term workforce planning and development. Key Responsibilities • Lead and manage end-to-end recruitment processes across the organisation • Ensure Safer Recruitment standards are consistently applied • Act as the main point of contact for new starters, supporting onboarding and induction • Oversee international recruitment, including visa compliance and Home Office sponsorship requirements • Maintain accurate staff records and conduct regular audits • Support recruitment for new services and senior-level roles • Collaborate with senior leadership on workforce ...

DescriptionWere looking for a Deputy Manager to join our Retail Sales team in Harlow. As a Poltronesof Deputy Manager, you are responsible for supporting the Store Manager in driving the performance and day to day operations of the store and leading in their absence. Youll work with our team to ensure they provide a 5 star customer journey and optimise KPI performance while maintaining high operational standards. Youll also coach and support the team to deliver sales targets while making sure our customers are supported in helping create a home they love. As a Deputy Store Manager you can earn up to £40,000.00 with Commission.What does the role involve? • Leading by example and role modelling the Poltronesof company values and behaviours to inspire the team to perform to be their best, • Continuously coaching to develop and improve colleagues performance by carrying out regular performance reviews, • Ensuring expert knowledge throughout the store team on Poltronesof Furniture, holding regular training sessions on all products and services, • Supporting the recruitment, onboarding, management and development of the team, • Being responsible for driving performance, delivering targets, KPIs and maximising sales opportunities in line with the store business plan and business priorities, • Supporting colleagues with customer...

Evaro is a fully licensed and regulated, AI and clinician powered healthcare platform that provides instant medical access, diagnosis and next-day-delivery prescriptions to cover around 40% of conditions covered by the family doctor. We are seeking a qualified Pharmacy Technician to support the delivery and growth of our services alongside broader pharmacy operations. This role plays a key part in managing daily patient consultations while ensuring safe, accurate, and compliant dispensing practices. The successful candidate will operate in a fast-paced environment, balancing consultation delivery with operational responsibilities to ensure high-quality patient care and service efficiency. • Deliver consultations in line with service protocols and 24-hour turnaround standards., • Support safe and accurate dispensing of medication in compliance with SOPs and NHS requirements., • Prepare, label, and process prescriptions with high attention to detail., • Maintain accurate patient documentation and confidentiality at all times., • Manage workload effectively within a fast-paced environment., • Escalate clinical queries appropriately and work collaboratively with the pharmacy team., • NVQ3 (Level 3) Pharmacy Technician qualification (or equivalent)., • Minimum 2 years’ experience in a community pharmacy setting., • Experience with dispensing processes and patient-facing responsibilities., • Strong communication skills and confidence handling sensitive conversations., • Ability to work accurately in a structured, high-volume environment., • Basic IT proficiency and experience using pharmacy dispensing systems., • Eligibility to work in the UK., • Experience delivering NHS clinical services., • Accuracy Checking Technician (ACT) qualification., • CPPE communication training., • A salary £27,000 - £30,000, • Career progression opportunities, • Supportive, friendly, team-focused environment, • Structured onboarding, • Initial online interview (30 min) with Talent Partner, • Onsite Interview (30 min) with Hiring Manager, • Onsite business case of 4 hours to connect with the team and experience the company culture. Evaro Website | Evaro LinkedIn page | Evaro Careers #J-18808-Ljbffr

Job Title: Administration Assistant Location: Norwich Salary: 25-30k Role Overview My client are seeking an experienced and highly capable Administration Assistant to support our rapidly growing business. This will be a fast-paced role, suited for a candidate with impeccable communication skills, a high level of customer care, excellent attention to detail and significant degree of IT literacy. The successful candidate will report to the Administration Manager and partake is all administrative functions the business requires, from customer facing to back-room office management. This role requires a strategic thinker who is also comfortable executing a multitude of different activities simultaneously whilst being able to react quickly to sudden changes. Key Responsibilities Key responsibilities for the role will include, but not be limited to the following: • Contact new customers registering via our website and guide them through the onboarding process. • Clearly explain the benefits and process of our products over the phone, responding confidently to queries. • Prepare contracts, legal documentation, and supporting paperwork with a high level of accuracy and attention to detail. • Liaise with external legal representatives to coordinate contract reviews and finalisation. • Meet with customers at our premises to facilitate contract signings and provide a professional, welcoming experience.• Provide ongoing customer support throughout their journey, including post-completion follow-up. • Schedule installation works, site surveys, inspections, and ongoing monitoring visits, ensuring effective diary coordination and communication between clients and operational teams. • Act as Front of House at our busy Norfolk site, managing visitors, incoming calls, and general enquiries. • Provide general administrative support across the business to ensure smooth day-to-day operations. Skills & Experience Essential • Demonstrable experience in an administrative support role, providing comprehensive assistance to senior staff and wider teams. Experience managing diaries, coordinating meetings, preparing documentation, maintaining records, and ensuring smooth day-today office operations. • Strong customer service background, with experience handling enquiries via phone, email, and in person. Confident in managing expectations, resolving queries efficiently, and dealing professionally with challenging or sensitive situations while maintaining a positive client experience. • Excellent written and verbal communication skills, with proven ability to draft high-quality correspondence, reports, meeting minutes, and client communications with accuracy and attention to detail. • Experience supporting a busy office environment, including prioritising workloads, meeting deadlines, organising travel and events, processing invoices, and maintaining filing systems (both electronic and paper-based). • Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new systems quickly. Experience using databases, CRM systems, or document management systems to maintain accurate records. • Comfortable working in a fast-paced, hands-on environment, demonstrating flexibility and initiative to support changing priorities and business needs. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

We are currently seeking a confident and enthusiastic call centre manager to join our clients business in a dynamic sales environment.This role is responsible for managing and scaling a lead generation call centre focused on booking appointments and building client pipelines. The successful candidate will take ownership of the call centre, including performance, recruitment, structure and supporting the onboarding and growth of new clients. Key Responsibilities * Manage day-to-day running of the call centre * Drive performance across lead generation and appointment setting * Recruit, onboard, and train new staff * Implement structure, processes, and accountability across the team * Monitor call quality, dial activity, and individual performance * Conduct 1-1s, coaching, and performance management * Handle underperformance and disciplinary processes * Support onboarding of new clients * Work with clients to build and manage their appointment diaries * Ensure campaigns are set up correctly and performing * Help expand postcode coverage and lead volume across campaign * Maintain strong communication between call centre and clients * Work with senior management to scale the operation * Maintain standards in line with compliance and company expectations Key Requirements * Previous experience managing a call centre or sales/lead generation team * Strong understanding of outbound lead generation environments * Proven ability to improve team performance * Experience recruiting and building teams * Confident managing staff and addressing performance issues * Able to manage both internal team performance and external client expectations * Hands-on management style If you thrive in a call centre sales environment and are looking for your next challenge we encourage you to apply . Salary £35,000 basic OTE £50,000+ (uncapped commission structure) TBD on Interview

The Role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. Key Responsibilities • Provide administrative support to Solutions and Marketing Team, • Assist with the creation, tracking, and follow-up of sales opportunities and proposals, • Maintain regular communication with customers to ensure satisfaction and engagement, • Identify opportunities to cross-sell or upsell additional services, • Assist in planning and supporting account plans, • Ensure customer orders and service cases are complete and accurate before handover, • Liaise with internal departments to coordinate service delivery and resolve queries, • Support the onboarding of new customers, ensuring a smooth and professional experience, • Help maintain internal documentation, CRM, knowledge bases, and process guides, • Co-ordinate the scheduling of internal / external meetings, including assistance with agendas and follow-ups, • Participate in training and development activities to build product and process knowledge Key Skills • Strong organisational and time‑management skills, • Excellent written and verbal communication, • High accuracy and attention to detail, • Ability to prioritise and manage multiple tasks simultaneously, • Proactive approach to problem‑solving, • Strong interpersonal skills and confidence interacting across teams, • Competent in producing reports, presentations, and structured documentation, • Relationship‑building and customer service skills, • Ability to work under pressure and meet deadlines, • Process‑driven mindset with ability to follow structured workflows, • Understanding of end‑to‑end sales processes and sales cycles, • Familiarity with CRM systems and pipeline management, • Knowledge of quoting, proposal creation, and contract processes, • Basic awareness of marketing–sales alignment (lead management, campaigns, events), • (Desirable) Knowledge of IT / Managed Services environment The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Our client is a dynamic, fast-growing e-commerce business in Norfolk on an exciting growth trajectory, and they're looking for an experienced People & Performance Manager to help them scale professionally and build a high-performing culture. This is your chance to make a real impact in a business where you'll work directly with the owner and leadership team, shaping how they grow. You'll build structure, embed accountability, and develop their people—creating the professional foundations that support strong commercial results. Reporting directly to the MD, you'll be a trusted partner to leadership and the link between their management team and staff, ensuring consistency, fairness, and performance across the business. THE FOUR NON-NEGOTIABLE REQUIREMENTS To be successful in this role, you must meet all four of the following: Stability & Longevity: A track record of sustained service in your roles (minimum 3+ years in previous positions). They're looking for someone committed to building long-term impact, not job-hopping. They want you to grow with them. Owner-Operated SME Experience: Direct experience working in small-to-medium owner-operated businesses where you've worked closely with the business owner. You understand the dynamics, the pace, and what it takes to support owner-led growth. On-Site Presence (Mon-Fri): Full-time on-site presence at their Norfolk headquarters, every day Monday to Friday. This is a hands-on role requiring daily interaction with teams, managers, and leadership. (Part-time candidates working 4 days per week can be considered, provided all 4 days are on-site.) HR Qualification: CIPD Level 5 or equivalent HR qualification. They need formal HR expertise underpinning your practical experience. If you don't meet all four of these requirements, this role is not the right fit—and we'd encourage you to consider other opportunities. WHAT YOU'LL DO (further info found on JD) Recruitment & Onboarding Performance, Conduct & Development Policies, Records & Compliance Organisation & Process Culture, Communication & Accountability WHO YOU ARE Essential Experience 3+ years sustained service in your most recent HR & people management Direct experience in owner-operated or founder-led SMEs Proven experience in recruitment, performance management, and staff conduct CIPD Level 5 (or equivalent) HR qualification Confidence managing sensitive staff issues and performance improvement Strong commercial awareness—balancing fairness with business needs Personal Attributes Professional, pragmatic, and balanced Calm and confident handling challenging situations Discreet with confidential information Structured and process-driven Commercially aware with sound judgement Comfortable setting clear expectations and reinforcing standards Location & Availability Based in or able to commute reliably to Norfolk (Mon-Fri, on-site) Right to work in the UK WHAT MAKES THIS DIFFERENT This is a business on the cusp of exciting growth, led by an owner who's genuinely invested in building a professional, scaled operation. You'll work directly with leadership, shape culture and systems, and see the tangible impact of your work as they grow. It's hands-on, it's real, and it matters. If you've thrived in owner-operated businesses and want to build something meaningful, this is the role for you. Please submit your CV and a brief cover letter (highlighting your experience in owner-operated SMEs and explaining why you're interested in this specific opportunity). Please note: Previous applicants to this role will not be considered. This is a new search with revised requirements

As Manager of a team of Client Onboarding Specialists, you will work closely with the Regional Head of Client Management to lead and develop the day-to-day operations of the onboarding function. R_347807 - UK Client Onboarding Team Manager. Lead, coach, and support your team to meet internal KPIs an

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A leading analytics firm in London is seeking experienced Account Managers from the wholesale insurance market.

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