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Proov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. We are seeking a Technical Project Manager to join our Special Projects team, dedicated to exper

As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work

As Customer Onboarding Manager,. Guide our customers (transport companies) through the onboarding journey of Qargo,.

As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement,

As a Product Manager for Merchant Operations at Portless, you will own the end-to-end merchant experience from onboarding to ongoing operations management.

Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That’s how Semrush gained the trust of over 28 million users—from scaling startups to Fortune 500 companies. Here, you own the way you work, but we move as one unbeatable team. We don’t just lead the market, we’re busy creating the world where Semrush is an unfair advantage for every marketer. We move fast in ways to help you grow. Here, you have room to experiment, keep what works, and learn quickly from what doesn’t. Ready to share our ambition and make an impact? Then, this role may be for you. About Semrush Technical Services Semrush Technical Services is a team of technical experts and consultants who partner with enterprise customers to accelerate API adoption and drive measurable value from the Semrush platform. We work alongside sophisticated engineering and product organizations to design integration approaches, unlock API capabilities, and build the technical foundations that enable long-term customer growth.This team sits within Semrush's CSS organization and works in direct partnership with Customer Success, Sales, and Product. Our job is to make sure enterprise customers don't just purchase Semrush's APIs, they use them, scale them, and grow with them. Role Overview The Technical Services Consultant is Semrush's technical expert in the post-sale motion for API customers. This is a consultative, high-impact role accountable for two outcomes: getting customers to production fast, and ensuring they actively consume what they've purchased. You sit at the intersection of engineering and business, embedded with customer development teams while engaging at the strategic level with product and technology leaders. You work in direct partnership with the Customer Success Manager and Account Executive on named enterprise accounts. The CSM owns the relationship and success planning; you own the technical strategy and API consumption. This is a paid Services role. You are not a support function. You are a proactive technical partner who drives outcomes. Drive fast, high-quality implementation: Own the technical workstream for API customers from contract close through go-live. Lead architecture reviews, guide the customer's engineering team through integration design, and ensure setup is done right the first time, aligned to their goals and Semrush best practices. Own API consumption post-onboarding: Monitor API usage against purchased volume, identify consumption gaps before they become churn signals, and build a concrete plan to close them. Push customers to get full value from what they've purchased by surfacing under-utilised capabilities and new use cases. Be the technical thought partner: Engage at the strategic level with customer CTOs, engineering leads, and product teams; not just answering questions, but proactively shaping how they build. Run technical workshops, architecture walkthroughs, and developer enablement sessions throughout the engagement. Remove blockers and govern delivery: Identify technical, organizational, and resource blockers early and resolve them proactively. Define clear implementation milestones, hold customers accountable to timelines, and escalate with context and a recommended path forward when needed. Partner with the CSM on account strategy: Work hand-in-hand with the Customer Success Manager to align technical expansion plays with broader success planning, renewal motions, and executive stakeholder engagement. You own the technical layer; the CSM owns the relationship. Scale the practice: Build repeatable assets, implementation playbooks, reference architectures, onboarding templates, that make the next engagement faster and better. Surface integration blockers and adoption friction back to Product and Engineering as the voice of the technical customer. Move together. Raise the bar. Learn fast—grow faster. That’s the default. And here’s what else is needed to succeed in this role: 5–8+ years in a technical, customer-facing role; Solutions Engineering, Technical Account Management, Implementation Engineering, or equivalent Demonstrable experience working directly with engineering and development teams as a trusted technical advisor, not just a support contact Strong working knowledge of REST APIs, authentication patterns (OAuth, API keys, JWT), webhooks, and integration architecture; you can review an integration design and immediately identify what's wrong Comfortable reading and discussing code (JavaScript, Python, or similar) and engaging at technical depth with developers without needing to write production code yourself Track record of owning measurable outcomes: time-to-live, API adoption rates, consumption metrics, NRR contributions Equally strong in a technical architecture review and an executive business review; you shift the conversation without losing the thread Commercially aware: you understand how your work connects to retention, expansion, and Services revenue Operates with urgency and ownership; you identify the problem and move without waiting to be asked Not Required, But a Plus Experience at an API-first or platform company Familiarity with enterprise integration patterns, middleware, or iPaaS platforms Background in a paid Professional or Technical Services function Experience building implementation playbooks or technical enablement programs from scratch Exposure to digital marketing, MarTech, or SEO/SEM platforms • Unlimited PTO, • Hobby & team building budget allowance, • Employee Support Program, • Loss of family member financial aid, • Employee Resource Groups Semrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry’s most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We’ve built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. Semrush is an equal opportunity employer. We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Ready to be a part of this mission? Join us!

Manpower are currently seeking an interim part-time Industrial HR Delivery Consultant, to work with our global FMCG client in Seacroft, Leeds. \n This is a part-time temporary ongoing role requiring 20 hours per week (1pm-5pm), Monday to Friday. Compensation for this role is competitive, paying up to £13.33 per hour, depending upon experience. \n Job Purpose \n To ensure the effective fulfilment of client orders at the Seacroft site through high-quality recruitment, HR casework ownership, employee relations support, and strong onsite client engagement. This role holds responsibility for delivering accurate onboarding, maintaining compliance, proactively managing people matters, and supporting operational success. \n The ideal candidate will have UK HR experience in an industrial setting, to complement the strengths of the existing members of the team. Key Performance Measures \n\n • Fulfilment of recruitment orders within agreed SLA standards.\n, • All new starters fully compliant (RTW, referencing, induction, onboarding).\n, • Strength of onsite client relationships and client satisfaction feedback.\n, • Accurate MI reporting including headcount changes, absence, and disciplinary updates.\n, • HR and people matters are handled with speed, consistency and professionalism, ensuring fair outcomes, clear documentation and adherence to policy.\n, • Full ownership of HR casework, ensuring employee relations issues are managed promptly, documented thoroughly and escalated appropriately.\n\n Principal Accountabilities 1. Recruitment & Onboarding \n\n • Fulfil all recruitment requirements within agreed SLAs.\n, • Manage end-to-end recruitment: advertising, screening, interviews, pre-employment checks and onboarding.\n, • Ensure all employee files meet compliance standards.\n, • Coordinate site-specific induction processes and ensure accurate assignment creation within Manpower systems.\n\n 1. Employee & HR Process Management \n\n • Proactively manage employee relations issues including attendance, RTWs, welfare, grievances, disciplinaries and investigations.\n, • Handle HR matters with professionalism, fairness, and consistency, ensuring accurate documentation and compliance with legislation and policy.\n, • Resolve worker queries promptly while maintaining strong communication channels.\n, • Provide structured support for performance conversations and HR-driven process requirements.\n\n 1. Client Management \n\n • Act as one of the daily onsite contacts for client stakeholders.\n, • Provide updates on recruitment activity, workforce performance, HR casework and operational changes.\n, • Support delivery of agreed KPIs and service standards through proactive communication and issue escalation.\n\n 1. Financial & Payroll Accuracy \n\n • Ensure employee payroll is run efficiently with minimal errors.\n, • Complete ad hoc requests for expenses, uniform billing and other invoicing requirements.\n, • Support the Client Account Manager with billing queries and audit compliance requests.\n\n 1. Compliance & Data Integrity \n\n • Maintain high standards of legislative and administrative compliance including RTW, AWR and WTR.\n, • Ensure all documentation is securely stored and accurately updated.\n, • Maintain accurate headcount reporting and ensure HR data (absence, performance, ER cases) is up to date.\n\n 1. General Duties \n\n • Provide support to the Client Account Manager and the wider onsite team as required.\n, • Attend and contribute to weekly operational and client meetings.\n, • Undertake ad-hoc duties and project work as required.\n\n If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Senior VAT Manager |Leeds - Hybrid |£75,000 - £90,000 + Bonus + Excellent Benefits \n Marks Sattin are delighted to be partnering with a rapidly growing, technology driven global business services provider. The company is aiming for significant expansion over the next three years and is seeking talented professionals to support this growth. \n \n They are looking to appoint a Senior VAT Manager to join their team. This is a fantastic opportunity for an experienced VAT specialist to take on a broad advisory and leadership role supporting both the business and a wide range of external clients. \n The Role \n Working as part of an established UK VAT team and collaborating with colleagues across the UK, Europe and the US, you will take responsibility for delivering high-quality VAT advisory and compliance services across multiple jurisdictions. \n Day-to-day responsibilities include: \n * Providing technical VAT advice on complex domestic and international matters \n * Managing and delivering end-to-end VAT advisory projects \n * Overseeing VAT compliance activity and month-end reporting \n * Supporting VAT audits, HMRC enquiries and disclosures \n * Monitoring VAT legislation changes and advising senior stakeholders \n * Identifying opportunities for process improvement and efficiency \n * Managing VAT obligations for both the business and its clients \n * Supporting with onboarding new entities, including potential overseas exposure \n * Leading, developing and mentoring junior team members \n * Acting as a trusted contact for internal stakeholders and multinational clients \n About You \n * ACA / ACCA / CTA (or equivalent) \n * Extensive VAT experience, covering both compliance and advisory \n * Strong technical ability with confidence in interpreting VAT legislation \n * Excellent communication skills and ability to build strong working relationships \n Benefits \n * Bonus \n * 25 days holiday + option to buy additional leave \n * Wellbeing and mental health benefits \n * Matched pension up to 10% \n * Private medical, dental and critical illness cover \n * Access to excellent learning and development platforms \n If you're an experienced VAT professional looking for a new challenge in a growing, ambitious organisation, we'd be keen to hear from you. Please apply with your CV or contact Aleksandra Taranovskaja for a confidential discussion. \n We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

This role is based in Leeds, West Yorkshire and will offer Hybrid working on completion of probation period. You must have the Right to Work in the UK to be considered for this role. \n \n \n Accountabilities: \n\n • Jointly monitoring both operational and clinical performance alongside CSL through available MI at site and individual HP level, to identify trends/risks/ development opportunities. Creating & executing appropriate plans in line with the relevant HR policies where necessary\n, • Responsible for onboarding new HP’s into the business from offer acceptance including welcome calls and regular touch points through their new entrant journey and ensuring the induction is completed in line with business expectations\n, • Support Resource Managers in the planning activity, allocation of resource in line with DWP and company forecast, and effective booking policies to assist in the achievement of TPLs and KPI’s. Optimising clearance opportunities whilst maintaining quality and protecting the customer journey\n, • Effectively support and lead the team of Healthcare Professionals and administrative colleagues by way of conducting 1 to 1s, regularly engaging with your teams and utilising HR support where needed. Ensuring delivery of monthly team meetings including operational updates and be able to effectively communicate the messages to ensure that relevant business updates are cascaded and understood\n, • Review complaints and CSAT data and implementing changes and taking action where necessary to improve claimant journey/experience\n, • Facilities Management, including all HSE and Security procedures and processes are adhered to.\n\n \n \n Qualifications & Experience \n \n Essential \n\n • Strong Initiative and driven, with a pro-active nature, keen to learn, personable, flexible and not afraid to get stuck into a large amount of detail\n, • Highlighting areas of interest, concerns, future requirements, providing feedback to relevant stakeholders where necessary\n, • Strong communicator, with skills & experience of leading diverse/disperse teams. Being confident in communicating with peers and senior stakeholders alike.\n, • Ability to analyse data and put in place corrective actions to achieve business requirements.\n\n Desirable \n\n • Previous management / leadership roles with a view to adhering to HR policies and procedures\n, • Competent IT skills including Microsoft packages.\n\n Individual Competencies \n\n • Able to work well as part of a multidisciplinary team and build positive working relationships with both clinical and non-clinical colleagues\n, • Excellent influencing, communication, and collaboration skills, with the ability to adapt communication to the audience and interact constructively with a range of audiences\n, • Flexible and adaptable, able to understand, anticipate, and meet immediate and medium-term customer and client needs\n, • Able to collaborate effectively with others to drive a performance culture and deliver productivity and quality standards agreed between the us and the DWP\n, • Able to apply professional skills and manage own professional competence and accountability in accordance with the appropriate governing body Code of Conduct.\n, • Complies with all applicable continuous professional devlopment requirements.\n, • Able to effectively coach and mentor Health Care Professionals to improve/maintain performance standards\n, • Able to ensure that professional practice standards and “best practice” are maintained in all areas of work\n, • A commitment to the principles and practices of diversity, equity, and inclusion.\n\n \n EEO Statement \n • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. • Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Are you a recruiter who is looking to change industries? Have you worked in a fast paced environment eg a temps type desk and have spoken with senior level clients? A growing and highly respected technical consultancy operating within the property and construction sector is seeking an ambitious Account Manager to join its team. \n Established only a few years ago, the business has quickly built an outstanding reputation nationwide, working across sectors including education, healthcare, defence and fire remediation. Due to continued growth, they are launching an exciting new division and are looking for someone to play a pivotal role in shaping its future. \n This is a unique opportunity for an experienced recruiter, technical sales professional or business development specialist looking to take ownership of a developing service line and progress into a management position. \n The Role \n Initially a hands-on role, you will be responsible for developing relationships with clients and technical professionals, generating new business opportunities and helping to shape the long-term strategy of the division. \n Key responsibilities include: \n\n • Developing and managing relationships with clients across the property and construction sectors\n, • Identifying and engaging prospective clients through networking, research and business development activity\n, • Attending client meetings, industry events and sector-specific conferences\n, • Managing incoming enquiries and producing proposals\n, • Proactively engaging with existing clients to understand future projects and workforce requirements\n, • Supporting the onboarding of new clients and managing contractual documentation\n, • Developing relationships with technical professionals and maintaining an active network\n, • Managing the full recruitment lifecycle for both contract and permanent requirements\n, • Contributing to marketing initiatives including social media, website content and brand development\n, • Working closely with finance, administration and recruitment colleagues to drive operational excellence\n, • Supporting the growth of the division with the opportunity to recruit and manage a team as the business expands\n\n About You \n We are keen to speak with candidates from: \n\n • Construction recruitment\n, • Property recruitment\n, • Engineering recruitment\n, • Technical sales backgrounds\n, • Recruitment professionals who have moved into sales or account management\n\n You will ideally possess: \n\n • Proven business development experience within a technical or professional services environment\n, • Strong commercial awareness and relationship-building skills\n, • Confidence communicating with clients both face-to-face and remotely\n, • A positive, collaborative and proactive approach\n, • Excellent organisational skills and attention to detail\n, • Experience with CRM systems or recruitment software is advantageous but not essential\n\n Why Apply? \n\n • Join a business with ambitious growth plans and genuine progression opportunities\n, • Opportunity to shape and lead a new division\n, • Exposure to major projects across education, healthcare, defence and fire remediation\n, • Ongoing training and development\n, • Work alongside a supportive and entrepreneurial leadership team\n, • Clear route into management as the division expands\n\n If you're looking for a role where you can make a real impact and grow with a successful business, we'd love to hear from you. \n Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. \n We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. \n PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

HR Consultant \n Location: Remote, in the Leeds / North region (requirement for travel) \n Reports to: Regional Manager \n Salary: £40,000 pa dependant on experience (OTE up to £46,000 pa) \n Join a growing team making a real impact \n At Impact HR, we provide expert, people-first HR consultancy services to businesses across the UK. We’re growing, and we're looking for a hands-on, service-driven HR Consultant to deliver expert, pragmatic and commercially minded advice to our client base. \n \n Why this role matters \n Our clients rely on us as trusted advisors, delivering compliant solutions to their people issues, allowing them to focus on their business. \n This role is perfect for someone who excels at providing impactful HR advice at a strategic level, as well as rolling up your sleeves to provide day to day HR support. You will use your unrivalled knowledge of employment law and best practice, whilst building lasting client relationships. \n \n What you will be doing \n You will work with a portfolio of clients across various sectors, providing both operational and strategic HR support. \n \n Service delivery and client portfolio \n\n • Personally manage a portfolio of clients through phone, email and onsite/virtual meeting support as required\n, • Ensure advice, documentation and support are delivered to a consistently high standard\n, • Deliver hands-on HR consultancy in line with client expectations, including casework, project delivery and proactive support\n, • Ensure your consultancy delivery is aligned with Impact HR’s central tools, systems and operational frameworks\n\n \n Your day to day will include: \n Strategic HR \n\n • Support clients to shape long term people strategies, aligning HR practices with their business goals\n, • Conduct HR audits and develop tailored people plans to identify risks, gaps and opportunities - supporting clients with clear, practical follow up actions\n, • Advise on and implement scalable HR strategies that reflect the size, sector and culture of each client\n, • Act as a sounding board for leadership teams on key business decisions with a people impact\n\n \n Employee relations \n\n • Manage all ER cases in their entirety, including but not limited to disciplinary, grievance and capability cases\n, • Attend meetings onsite or remotely, providing both reactive and proactive solutions\n\n \n Absence management \n\n • Guide clients through absence issues, from holiday queries to long term sickness cases\n, • Conduct welfare meetings, return to work interviews and manage absence processes from start to finish\n\n \n TUPE and redundancy \n\n • Manage complex change processes from start to finish, including TUPE transfers, redundancy and restructure exercises\n\n \n Family friendly and flexible working \n\n • Advise on family friendly policies and flexible working procedures\n, • Develop enhanced offerings tailored to the client’s people strategy\n\n \n Equality, diversity and inclusion \n\n • Support clients with strategic approaches to EDI and training\n, • Conduct impact assessments and support cases linked to discrimination, bullying or harassment\n\n \n Recruitment and selection \n\n • Advise on recruitment campaigns, write job descriptions, support with the advertising and selection process, including job specific testing and psychometric assessments\n, • Design effective hiring processes that align with the client’s strategy\n\n \n Onboarding and induction \n\n • Design, review and enhance induction programmes that incorporate company culture\n, • Support clients with structured probationary reviews\n, • Advise on early stage employment concerns\n\n \n Learning and development \n\n • Design and deliver bespoke training programmes for clients to upskill their workforce in all topics of HR\n, • Support clients to identify and fill any skill gaps\n\n \n Pay and benefits \n\n • Advise on pay structures, benefits and reward strategies tailored to the client’s size and sector\n, • Support with fair pay reviews including gender pay gap reporting\n\n \n Other project work \n\n • From exit interviews and settlement agreements to early conciliation support and offer documentation, you will handle a wide range of project based and ongoing HR matters for our client base\n\n \n What Success Looks Like (First 12 Months) \n\n • You have built trust with a core portfolio of clients and become their go-to HR Consultant\n, • You have led on multiple cases of various topics including disciplinary, grievance, TUPE and redundancy\n, • You have delivered impactful training to clients on topics that may include EDI, absence management or performance management\n, • You have supported clients to develop and implement new initiaitves and process that may include new policies, induction programmes or pay structures\n, • You have actively identified opportunities for business development and helped secure repeat and referral work\n, • You have contributed to the development of internal consultancy processes and shared knowledge with your peers\n\n \n About You \n You are a skilled HR professional, confident communciator, natural relationship builder and commercially aware consultant. You are comfortable working autonomously within a wider team and love a variety in your work. You are able to travel for client site visits as required. \n \n You will likely bring: \n\n • Experience, with a strong generalist HR background, ideally experience in consultancy or multi-site environment\n, • Expert knowledge, with a solid understanding of UK employment law and best practice across the full employee lifecycle\n, • Strong consulting and coaching skills\n, • Accuracy and attention to detail\n, • Excellent planning, prioritising and time management skills\n, • Competency in project management\n, • Proficiency with MS 365\n, • Experience with CRMs and HR systems\n, • A solutions-focused, commercially aware mindset\n, • Application of data protection and confidentiality\n\n \n What We Offer \n\n • Competitive salary, commission and benefits\n, • Flexible working with travel to client sites\n, • Supportive, values-led team culture\n, • Progression pathways and professional development\n\n \n \n

Are you an experienced HR professional who thrives in a fast-paced operational environment? Do you enjoy partnering with managers, coaching leaders and driving positive people outcomes? Are you looking for a role where you can influence culture, engagement and performance across a large, complex operation? \n \n Here at GXO, we're recruiting for a HR Advisor to join our Sherburn-in-Elmet operation. This is a full-time, permanent role, working Monday to Friday, 08:00 – 16:00, where you'll provide a proactive and commercially focused HR service, supporting managers and colleagues across a large shared-user logistics operation. \n \n Working closely with the HR Manager, you'll help deliver the site People Plan, support employee engagement initiatives and ensure best practice HR support is provided across all areas of the employee lifecycle. \n \n Pay, benefits and more: \n \n We’re looking to offer a salary of £34,000 and 33 days annual leave including bank holidays. Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! \n \n What you’ll do on a typical day: \n \n\n • Provide expert HR guidance and support to managers on employee relations matters including disciplinary, grievance, performance and absence management cases, ensuring a consistent and legally compliant approach\n, • Coach and develop managers at all levels, building capability and confidence in handling people-related matters while promoting best practice HR management\n, • Manage key employee lifecycle activities, including starters, leavers, probation reviews, recruitment support and onboarding processes\n, • Support the delivery of employee engagement, wellbeing, diversity, inclusion and business-wide people initiatives that enhance colleague experience and retention\n, • Maintain compliance with employment legislation, HR policies and audit requirements while supporting HR projects and the wider delivery of the site People Plan.\n\n \n What you need to succeed at GXO: \n \n\n • Previous experience in a HR Advisor or HR Generalist role within a fast-paced operational, warehousing, logistics or manufacturing environment\n, • Strong working knowledge of UK Employment Law and employee relations processes, with experience managing a range of ER cases\n, • Proven ability to coach, challenge and influence managers while building strong working relationships across all levels of the business\n, • Experience supporting employee engagement initiatives, recruitment activities and the full employee lifecycle\n, • Strong organisational, communication and stakeholder management skills, with excellent attention to detail and confidence using Microsoft Office application\n\n \n We engineer faster, smarter, leaner supply chains \n \n \n \n \n GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. \n \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

\n • CIPD Level 4\n, • 10 years + experience\n, • Flexible Hybrid working\n\n We are recruiting an experienced HR Manager to lead the people function for an established multi-site drinks distribution business based in Wakefield. \n This is a varied generalist role combining strategic HR support with hands-on employee relations and day-to-day people management. You will partner with depot managers, heads of department and directors, supporting approximately nine sites while managing one HR Assistant. \n The business offers flexibility around hybrid working. Travel to other depots will be required when support is needed, rather than every week. The furthest locations are Maryport and Newcastle, which would typically be visited once every two to three months. \n Key Responsibilities \n\n • Provide strategic and operational HR guidance across the group.\n, • Coach and support managers on employee relations, performance, absence management, disciplinary processes, grievances and appeals.\n, • Ensure HR policies, procedures and working practices remain compliant with current UK employment legislation.\n, • Manage the onboarding and induction process, supporting a positive employee experience throughout the full employment lifecycle.\n, • Oversee HR systems, employee records, people analytics and weekly management reporting.\n, • Lead annual policy reviews and support the implementation of new HR initiatives.\n, • Support recruitment activity, including interviews, selection and appointment processes.\n, • Gather and analyse information for annual pay reviews and gender pay gap reporting.\n, • Manage the use of the Apprenticeship Levy and coordinate company-wide training.\n, • Deliver HR training and guidance to managers across the business.\n, • Manage and support the HR Assistant.\n, • Visit depots when additional HR support or guidance is required.\n\n About You \n\n • At least 10 years' broad generalist HR experience, including experience operating at HR Manager level.\n, • Strong knowledge of UK employment law and employee relations.\n, • Confident supporting senior managers and directors across a multi-site business.\n, • Experienced in handling complex disciplinary, grievance, absence and performance matters.\n, • CIPD Level 4 as a minimum, although Level 5 or above is strongly preferred. CIPD Level 7 would be particularly advantageous.\n, • Strong communication, organisation and stakeholder-management skills.\n, • Comfortable working independently and managing competing priorities.\n, • Experience with HR reporting, gender pay gap reporting and the Apprenticeship Levy would be beneficial.\n, • Full UK driving licence and willingness to undertake occasional site travel.\n\n Benefits \n\n • Salary of £45,000-£55,000\n, • Flexible hybrid working\n, • Company car\n, • 33 days' annual leave, including bank holidays\n, • Pension\n, • Life insurance\n, • Healthcare cashback scheme\n, • Confidential employee support service\n, • Free parking\n, • Access to promotional discounts\n\n This is an excellent opportunity for an experienced HR professional who enjoys combining strategic influence with hands-on HR delivery in a varied, multi-site environment.

BAM UK & Ireland is recruiting a M&E BIM Coordinator (Building Services) for the Northern Construction business, with a strong focus on Stage 5 & 6 project delivery. The role will be based from our Regional office in Leeds. Work as part of a team or on an individual basis to carry out MEP coordination on projects up to RIBA Stage 6 • Take ownership of Stage 5 (Construction) and Stage 6 (Handover) M&E coordination, ensuring models are fully coordinated, buildable and aligned to site delivery requirements, • Use all current software available to deliver drawings and models in a timely manner with all relevant information and data included., • Develop and manage coordinated, installation-ready models, transitioning design intent into construction-ready information, • Work closely with project designers and engineers to ensure that full collaboration is reached in order to achieve the required scope of works and hit key project dates., • Lead coordination with subcontractors and site teams to resolve clashes and ensure coordinated services can be delivered on programme, • An important aspect of the role is to be able to work in a common data environment continuously showing development within a project by using online platforms such as BIM360, Autodesk Forma., • Advocate knowledge sharing to all members of the project teams, • Engaging with Project delivery teams and encouraging collaboration from early design stage to final handover., • Actively participate in and lead coordination workshops, driving issue resolution and accountability across disciplines, • REVIT MEP Family/Content Library updates, • Development of REVIT MEP Master Templates, • Undertaking periodic clash detection of services within BIM models., • Manage clash detection, issue tracking and resolution workflows using tools such as Navisworks, • Support digital handover requirements, including production of accurate as-built models and asset information In addition to an attractive salary we offer a significant benefits package which could include; • A wide range of family friendly policies, • Personal and professional development, • Experience within the Building Services industry, • Proven experience as an M&E BIM Coordinator within live construction projects, particularly at RIBA Stage 5 and 6, • Strong understanding of construction sequencing, installation constraints, and on-site coordination challenges, • Demonstrable experience resolving complex M&E clashes and delivering coordinated, buildable solutions, • Ability to manage federated models and ensure accuracy, compliance, and coordination across all disciplines, • Keen to learn and progress within the CAD/BIM team and company., • Confident leading coordination meetings/workshops and working directly with subcontractors and delivery teams, • Capable or working on an individual basis or as part of a team and able to manage own time and workload where appropriate., • Efficient user of AutoCAD, Revit MEP, Navisworks., • Experience using clash detection and issue management platforms (e.g. Navisworks, or similar) in a live project environment, • Efficient user of office programmes (Word, Excel, Outlook, Teams etc), • Able to communicate well with colleagues, engineers, line manager. Raising any concerns/queries they may have in the right way., • Strong understanding of BIM standards, BEPs, and information requirements, with the ability to apply and enforce them during delivery stages, • Experience contributing to project close-out, including as-built model development and digital handover Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible" #J-18808-Ljbffr

We are currently recruiting for a Hire Desk Controller to join our Customer Service Team at our offices in Leeds. This role is on a Fixed Term Contract for 12 months. Reporting to the Hire Desk Manager you will be responsible for actively contributing to the region’s performance through effective sales, customer service and administration. You will be the first point of contact for our customers, ensuring great relationships are built and a high level of service is always achieved. Through effective end to end hire management, you will contribute to maximising revenue, achieving profit targets, and ensuring customer retention is maintained. In return you will receive a Competitive Salary, 25 days annual leave plus bank holidays, Life Assurance, Westfield Health Cash Plan, Auto enrolment pension scheme & Lifestyle Benefits – discount on selected high street stores. • Own all inbound customer enquiries regardless of the enquiry type seeing them through to resolution., • New account opening and onboarding of new customers, • Providing quotations and identifying any cross or upselling opportunities to customers using a sales through service approach., • Follow up of open quotes to drive revenue performance within the allocated region, • Capture of accurate data within the order entry process to ensure a seamless service for our customers and to minimise disputes., • Understand and articulate product range (customer gets the right machine for the job)., • Build and maintain strong interdepartmental relationships, to ensure a collaborative customer focused working environment is achieved resulting in a positive customer experience., • Deal with all customers queries quickly, efficiently and cost effectively., • Respond/Resolve/Escalate customer related problems or service issues owning through to resolution., • Experience of inbound and outbound telephone-based account management, telesales or customer service in a business-to-business environment, • Hard working with a high level of customer focus, • Excellent telephone manner with the ability to keep calm under pressure and build rapport with customers, • Ability to establish credibility act decisively, but able to recognise and support preferences and priorities of the customer, • Proactive, high energy team player, ability to work closely with colleagues at all levels., • Able to demonstrate effective negotiation skills to ensure business is won on viable and competitive commercial terms, • Strong verbal and written communication skills, who can work will with colleagues and customers of all levels Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment Hire Desk Controller Leeds, West Yorkshire, United Kingdom LS10 2JH Competitive Salary Plus great benefits Contract - Full-time Posted yesterday Closing date: 03/11/2026 Job reference: JH1688973LeeHDC #J-18808-Ljbffr

At Punch Pubs we’re aiming to be the 5 pub company. We want to create a world class team where every employee embodies the essence of 5 partnership, supporting our brilliant Pubs. We strive to attract, develop and retain exceptional talent, ensuring each individual experiences growth, recognition and fulfilment in their roles. We want to create a world class team where every employee embodies the essence of 5* partnership. We strive to attract, develop and retain exceptional talent, ensuring that each individual experiences growth, recognition and fulfilment in their roles. The job description sets out what we need from you to be successful in your role and what you can expect in return. Come as you are — and thrive. At Punch, we believe great pubs are built by great people, and great people don’t all look, think or act the same. We’re proud to be a place where individuality is welcomed, differences are valued, and everyone can bring their whole self to work. If you need adjustments or a different approach to help you shine, we’ll work with you to make it happen. We are committed to equal opportunities for all and creating an inclusive environment where everyone can thrive. As an Operations Manager for Fireside, my core purpose is to: Champion vibrant pubs, inspire Management Partners to create unforgettable guest experiences, and drive commercial success with bold ideas and energy. You gather everyone around our fire, nurture thirst for growth and connection, ignite the crackle of excellence, and fire it up with enthusiasm. Together, we make things happen and win as one tribe. We Fire It Up! We bring the energy, bold ideas, and enthusiasm. Attract, recruit, develop, and retain 5★ calibre MPs. Achieve and manage key performance indicators such as budgeted sales, margin, and profit. Use The Exceptional Candidate Journey Guide to support behavioural interviewing. Effectively deliver the MP Lifecycle: Selection, Onboarding, Growth, Support, and Business Improvement. Take responsibility for actions, projects, and people—initiating action and generating activity. Demonstrate a willingness to embrace fresh ideas and overcome barriers. Take a leadership role, organise resources, and steer others toward successful outcomes. Lead and develop MP skills within your region as a key focus for growth. Translate company strategy into action and achievement. Communicate clearly, influence, and persuade others to achieve win-win outcomes. Show enthusiasm and maintain energy and commitment in the face of setbacks and pressure. Prioritise and effectively manage workload. Utilise planning skills to identify actions and objectives and clearly articulate them. Drive accountability through clear, supportive direction with a focus to achieve more. Enforce retail disciplines and ensure their implementation. Successfully deliver change programmes through positive reinforcement, support, and challenge. Reduce operator failures by staying close to the reality of business and reacting quickly and proactively. We Gather Everyone Around Our Fire We create a welcoming space where everyone feels at home every day. Take pride in and ownership of the ‘MP Onboarding Journey’ to ensure MPs are safe, compliant, and set up for success. Provide MPs with a clear sense of direction and explain how they contribute to business goals. Proactively build strong relationships across the industry to connect with future 5★ MPs. Maintain high professional standards and show commitment to the Punch brand. Work together as a team to develop a clear and structured operational plan that mobilises the entire business. We Nurture Thirst, we fuel the thirst for connection, discovery, growth... Support and encourage MPs to build a talent pipeline via the ‘Pathway to Partnership’ programme. Be an advocate for ‘Progress with Punch’ and the PATHS learning programme. Focus on professional and personal learning and development to enhance existing skills and knowledge. Develop and implement processes to engage with MPs to provide support, education, and challenge. Engage with, support delivery of, and promote centrally facilitated courses available to MPs. Ensure there are clear MP calibre development plans supported by a performance management culture. We Ignite the Crackle, we go beyond expectations to delight and surprise. Commit to meet and exceed guest expectations by providing great service and standards. Drive an exciting sales‑led culture across all pubs—maximising all sales opportunities. Deliver operational excellence across all pubs, maintaining high standards across the operational basics. Proactively evaluate MP performance using data and metrics. Identify areas for improvement and development, challenging procedures and processes for the benefit of Punch and our pubs. Exploit commercial opportunities to develop profit growth. Challenge the norm! Look for efficiencies in process and procedures for the benefit of MPs and the wider business. • Head of Operations, • Operations Director, • Management Partner (Pub Tenants), • Operations Managers, • People Partner, • Pub Development Team, • Property Manager, • Investment Manager, • Marketing Managers, • Property Surveyor, • Food Business Manager, • Recruitment Manager, • Competitive salary, • Performance related annual bonus, • Company pension, • Life insurance, • 25 holiday days + bank holidays, • Option to buy and sell holidays, plus long service days, • Retail and leisure discount schemes, • Car allowance, • Electric car salary sacrifice scheme, • Single cover private healthcare, • Health and wellbeing suite via Perkbox, • Employee assistance programme via Perkbox, • Free pay day drinks, • Progression and development opportunities, • Pub discount scheme, • Three years’ experience in a customer facing multi-site management role., • Excellent interpersonal skills – with the ability to build strong relationships., • The ability to lead others through high challenge and support., • Delivers high standards of performance and delivery., • Develops and communicates a clear vision to succeed., • Resourceful and resilient, • Excellent team player, • Sound Commercial and Business Acumen Experience, • Computer literate – intermediate in Microsoft Word, Outlook and Power Point and advanced Excel, • Numerically competent with experience of Profit & Loss, cash flows and business accounts, • Full GB Driving Licence Interested? #J-18808-Ljbffr

CRM Manager Leeds - Hybrid Up to £50,000 + Great Benefits The Opportunity: Get Recruited are recruiting on behalf of a fast growing DTC business who are looking for an experienced CRM Manager to take ownership of the customer lifecycle and help improve how customers are engaged, retained and reactivated. Working as part of the wider Customer Experience and Product team, you'll manage CRM activity across email, SMS, WhatsApp and direct mail.This is a good mix of strategy and hands-on delivery.You'll use customer data and insight to understand different audiences, improve personalisation and continually test what works.Ultimately, you'll be looking at ways CRM can increase loyalty, reduce churn and improve customer lifetime value. This is a great opportunity for someone from a CRM Manager, Senior CRM Executive, CRM Manager, CRM & Retention Manager, CRM & Lifecycle Manager, Customer Lifecycle Manager, CRM & Loyalty Manager, CRM Lead or similar. The Role: • Taking ownership of automated customer journeys across onboarding, nurture, retention, loyalty and re‑engagement., • Managing CRM activity across email, SMS, WhatsApp and direct mail, making sure customers receive relevant communications at the right time., • Developing a strong test-and-learn approach across messaging, content, timings and customer journeys., • Building and improving customer segmentation and personalisation using behavioural, transactional and customer data., • Creating triggered campaigns based on customer behaviour and identifying new ways to improve engagement., • Reviewing campaign performance and using the results to continually improve CRM activity., • Producing monthly CRM reporting and sharing performance and key insights with senior stakeholders., • Building email templates within the CRM platform and working alongside the creative team to make campaign creation quicker and more efficient., • Managing the CRM communications calendar and balancing planned campaigns with new opportunities as they come up., • Developing retention and reactivation campaigns aimed at reducing churn and winning back cancelled or lapsed customers., • Using CRM activity to increase engagement, repeat purchases, attachment rates and average order value., • Managing and supporting a CRM Executive, helping with their development while making sure day-to-day activity runs smoothly. The Person: • Strong CRM and lifecycle marketing experience within a DTC or subscription-based business., • Experience building and optimising automated customer journeys., • A good understanding of customer retention, reactivation and loyalty strategies., • Hands‑on experience with CRM platforms such as Iterable, Klaviyo, Braze or similar., • Experience running campaigns across email, SMS and other direct marketing channels., • Strong knowledge of segmentation, personalisation and behavioural triggers., • Experience with A/B testing and using campaign data to make decisions., • A commercial mindset and a good understanding of metrics such as customer lifetime value, churn, repeat purchase rate and AOV., • The ability to look at the bigger CRM strategy while still being comfortable getting involved in campaign delivery., • Some knowledge of HTML and design software would be useful, particularly when creating and editing email templates., • Strong communication skills and the confidence to work with different teams and senior stakeholders., • Previous experience managing, mentoring or developing another member of a CRM team. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). We are an equal opportunities employer and we never charge candidates a fee for our services. #J-18808-Ljbffr

Hippo is looking for a proactive and commercially strong Senior Account Manager to help shape and grow our Health client partnerships, including work within some of our largest and most high-impact accounts including NHS England (soon to be merged into Department for Health and Social Care), Department of Health and Social Care (DHSC), NHS Business Services Authority (BSA), National Institute for Health and Care Excellence (NICE) and NHS Blood and Transplant (NHSBT) where contracts range from £1m to £40m. This role will support the overall sector as a whole, whilst also directly managing and owning part of the portfolio. Reporting to the Client Partner, Health, you’ll play a key role in delivering the commercial strategy for your clients. You’ll combine sales ownership (leading smaller bids and expansions, and supporting major pursuits) with day-to-day commercial excellence across existing work: SOW management (including a 6-day SLA process), staffing forecasting, contract hygiene, and monthly reporting that reflects commercial performance, Social Value progress and value-add activity. While you will own whole accounts and feed into the healthcare strategy, this role will also embrace the day-to-day detail. You’ll work closely with Delivery, Technical, Legal, Client Ops, Resourcing and the Social Value team to keep momentum across live work and proactively set up 'the next thing.' Alongside the commercial responsibilities, you’ll also help shape meaningful Social Value initiatives (apprenticeships, T-Level support, community engagement) and value-add activities that deepen client relationships and make a visible impact. • Own day-to-day commercial performance for your accounts: forecasting, margin awareness, renewals/extensions, and commercial issue resolution., • Be ‘the face’ of Hippo for your accounts; build trusted, long-term relationships with senior client stakeholders., • Lead the coordination and return of Statements of Work, including those under a 6-day SLA. Gather inputs from Delivery, Technical, Legal and Resourcing and consolidate them into clear, accurate and commercially sound responses., • Work alongside delivery leadership to scope work and respond to client challenges and opportunities in a timely and coordinated manner., • Coordinate and return Statement of Works (SOWs, including a 10-6-day SLA), consolidating Delivery/Technical/Legal/Resourcing inputs into clear, commercially robust responses., • Maintain accurate account and pipeline information, ensuring reporting and CRM/commercial records are always current., • Own and deliver a portion of the Health sector sales target (set by the Client Partner), converting opportunities into sales orders., • Identify new opportunities for growth within existing accounts; plan the specific activities required to nurture these opportunities and coordinate within internal teams to build the necessary support to deliver them., • Over time, develop strong understanding of Health sector priorities, policy context and client needs to support meaningful conversations and account planning., • Contribute to bid responses and commercial shaping for a defined value range of opportunities (and support larger strategic pursuits led by the Client Partner)., • Forecast capability demand across call-off contracts and ensure the pipeline aligns with the roles and skillsets being hired or deployed. Your focus is to facilitate SOWs starting on time with a team available, you won't be expected to interpret discipline-specific capability needs in depth, but you will work closely with Delivery to confirm requirements, timelines and readiness., • Work with Resourcing, Delivery and Client Ops to coordinate onboarding, ensuring start dates, checks and approvals are completed so teams can begin as planned., • Work with Hippo's Social Value team to ensure all Social Value commitments made at bid stage are delivered, tracked and evidenced., • Coordinate engaging value-add events and activities that bring teams together, build capacity. Ensure value-add initiatives are planned, progressed and clearly communicated to clients, strengthening their engagement with Hippo., • Produce accurate monthly reports for clients capturing Social Value delivery, value-add activities, KPIs and overall account performance. This is a high-priority sector at Hippo and you'll be joining a dynamic leadership team. You'll succeed here if you're commercially minded, confident with clients, and enjoy bringing teams together to deliver outcomes at pace. We're looking for someone with solid experience and high standards, who brings energy, curiosity and the ability to think ahead, balancing today's commercial delivery with shaping tomorrow's opportunities. • A proactive and 'can do' attitude, with a willingness to get involved, • Ability to work independently - to an extent - in a fast paced, evolving environment., • Comfortable with ambiguity and using your own judgement to make decisions in line with Hippo's culture and strategy, • Commercial or client-facing experience in a professional services / consulting environment, • Experience of delivery; ideally directly in a delivery role, but - as a minimum - need to be able to talk credibly to delivery clients. (This role might suit wishing to move move from delivery into commercial).Strong relationship-building skills with senior stakeholders, • Able to understand, represent and articulate the needs of clients to the rest of the business, • Critical thinker, able to think strategically as well as be in the detail as required, • Experience managing SOWs, contracts, renewals or similar processes, • High attention to detail across documentation, commercial modelling and reporting, • Ability to take ownership and work proactively within deadlines, • Strong financial planning, budgeting or forecasting skills, • Excellent communication skills: written, verbal and interpersonal, • Comfort working with multiple priorities and stakeholders in a fast paced, evolving environment, • Strong problem-solving ability and willingness to collaborate, • Experience in public sector digital transformation environments (e.g., UCD, engineering, data, identity or cyber). Not required on day one, but you'll be expected to develop this understanding over time., • Health sector knowledge and interest., • Willing to travel nationwide to client sites and Hippo offices Alongside working with some of the most talented people out there and on-top of a competitive salary, which we're transparent about from the outset, you can also expect a range of benefits: • Contributory Pension Scheme (Hippo 6% & Employee 2%), • 25 Days Holiday plus UK Public Holidays, • Perkbox access for a wide range of discounts, • Critical illness cover, • Life assurance and death in service cover, • Volunteer days, • Cycle-to-work scheme for the avid cyclists, • Salary sacrifice electric vehicles scheme, • Season ticket loans, • Financial and general wellbeing sessions, • Flexible benefits scheme with options of:, • Private health cover, • Private dental cover, • Additional company pension contributions, • Additional holidays (up to an extra 2 days), • Wellbeing contribution, • Charity contributions, • Tree planting At Hippo, we're dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive. We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more! We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to £8,000 (please ask for terms and conditions) to help make your move a smooth one. #J-18808-Ljbffr

Hippo is looking for a proactive and commercially strong Senior Account Manager to help shape and grow our Health client partnerships, including work within some of our largest and most high-impact accounts including NHS England (soon to be merged into Department for Health and Social Care), Department of Health and Social Care (DHSC), NHS Business Services Authority (BSA), National Institute for Health and Care Excellence (NICE) and NHS Blood and Transplant (NHSBT) where contracts range from £1m to £40m. This role will support the overall sector as a whole, whilst also directly managing and owning part of the portfolio. Reporting to the Client Partner, Health, you’ll play a key role in delivering the commercial strategy for your clients. You’ll combine sales ownership (leading smaller bids and expansions, and supporting major pursuits) with day-to-day commercial excellence across existing work: SOW management (including a 6-day SLA process), staffing forecasting, contract hygiene, and monthly reporting that reflects commercial performance, Social Value progress and value-add activity. While you will own whole accounts and feed into the healthcare strategy, this role will also embrace the day-to-day detail. You’ll work closely with Delivery, Technical, Legal, Client Ops, Resourcing and the Social Value team to keep momentum across live work and proactively set up “the next thing.” Alongside the commercial responsibilities, you’ll also help shape meaningful Social Value initiatives (apprenticeships, T-Level support, community engagement) and value-add activities that deepend client relationships and make a visible impact. • Own day-to-day commercial performance for your accounts: forecasting, margin awareness, renewals/extensions, and commercial issue resolution., • Be ‘the face’ of Hippo for your accounts; build trusted, long-term relationships with senior client stakeholders., • Lead the coordination and return of Statements of Work, including those under a 6-day SLA. Gather inputs from Delivery, Technical, Legal and Resourcing and consolidate them into clear, accurate and commercially sound responses., • Work alongside delivery leadership to scope work and respond to client challenges and opportunities in a timely and coordinated manner., • Coordinate and return Statement of Works (SOWs, including a 10-6-day SLA), consolidating Delivery/Technical/Legal/Resourcing inputs into clear, commercially robust responses., • Maintain accurate account and pipeline information, ensuring reporting and CRM/commercial records are always current., • Own and deliver a portion of the Health sector sales target (set by the Client Partner), converting opportunities into sales orders., • Identify new opportunities for growth within existing accounts; plan the specific activities required to nurture these opportunities and coordinate within internal teams to build the necessary support to deliver them., • Over time, develop strong understanding of Health sector priorities, policy context and client needs to support meaningful conversations and account planning., • Contribute to bid responses and commercial shaping for a defined value range of opportunities (and support larger strategic pursuits led by the Client Partner)., • Forecast capability demand across call-off contracts and ensure the pipeline aligns with the roles and skillsets being hired or deployed. Your focus is to facilitate SOWs starting on time with a team available, you won’t be expected to interpret discipline-specific capability needs in depth, but you will work closely with Delivery to confirm requirements, timelines and readiness., • Work with Resourcing, Delivery and Client Ops to coordinate onboarding, ensuring start dates, checks and approvals are completed so teams can begin as planned., • Work with Hippo’s Social Value team to ensure all Social Value commitments made at bid stage are delivered, tracked and evidenced., • Coordinate engaging value-add events and activities that bring teams together, build capacity. Ensure value-add initiatives are planned, progressed and clearly communicated to clients, strengthening their engagement with Hippo., • Produce accurate monthly reports for clients capturing Social Value delivery, value-add activities, KPIs and overall account performance. This is a high-priority sector at Hippo and you’ll be joining a dynamic leadership team. You’ll succeed here if you’re commercially minded, confident with clients, and enjoy bringing teams together to deliver outcomes at pace. We’re looking for someone with solid experience and high standards, who brings energy, curiosity and the ability to think ahead, balancing today’s commercial delivery with shaping tomorrow’s opportunities. • A proactive and ‘can do’ attitude, with a willingness to get involved, • Ability to work independently - to an extent - in a fast paced, evolving environment., • Comfortable with ambiguity and using your own judgement to make decisions in line with Hippo's culture and strategy, • Commercial or client-facing experience in a professional services / consulting environment, • Experience of delivery; ideally directly in a delivery role, but - as a minimum - need to be able to talk credibly to delivery clients. (This role might suit wishing to move move from delivery into commercial).Strong relationship-building skills with senior stakeholders, • Able to understand, represent and articulate the needs of clients to the rest of the business, • Critical thinker, able to think strategically as well as be in the detail as required, • Experience managing SOWs, contracts, renewals or similar processes, • High attention to detail across documentation, commercial modelling and reporting, • Ability to take ownership and work proactively within deadlines, • Strong financial planning, budgeting or forecasting skills, • Excellent communication skills: written, verbal and interpersonal, • Comfort working with multiple priorities and stakeholders in a fast paced, evolving environment, • Strong problem-solving ability and willingness to collaborate, • Experience in public sector digital transformation environments (e.g., UCD, engineering, data, identity or cyber). Not required on day one, but you’ll be expected to develop this understanding over time., • Health sector knowledge and interest., • Willing to travel nationwide to client sites and Hippo offices Alongside working with some of the most talented people out there and on-top of a competitive salary, which we’re transparent about from the outset, you can also expect a range of benefits: • Contributory Pension Scheme (Hippo 6% & Employee 2%), • 25 Days Holiday plus UK Public Holidays, • Perkbox access for a wide range of discounts, • Critical illness cover, • Life assurance and death in service cover, • Volunteer days, • Cycle-to-work scheme for the avid cyclists, • Salary sacrifice electric vehicles scheme, • Season ticket loans, • Financial and general wellbeing sessions, • Flexible benefits scheme with options of:, • Private health cover, • Private dental cover, • Additional company pension contributions, • Additional holidays (up to an extra 2 days), • Wellbeing contribution, • Charity contributions, • Tree planting At Hippo, we’re dedicated to creating a diverse, equitable and inclusive workplace that works for everyone. We understand that having a diverse team unlocks our capacity for innovation, creativity and problem solving. Only by building a community of diverse perspectives, cultures and socio-economic backgrounds can we create an environment where all can contribute and thrive. We actively encourage applications from underrepresented groups including women, ethnic minorities, LGBTQ+, neurodivergent and people with disabilities. We are committed to providing an inclusive and accessible recruitment process that reflects our workplace culture. We are a registered Disability Confident Employer, Mindful Employer, Endometriosis Friendly Employer and a member of the Armed Forces Covenant. Hippo continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society. Have a look through our Website at Our Story & Purpose, Our Culture & Values, Case Studies and Our Solutions & Services to find out some more! We are headquartered in Leeds and have offices across the UK in Glasgow, Manchester, Birmingham, London and Bristol. We're on the lookout for top talent nationwide but you need to be located within reasonable travelling distance from one of our offices. Given the dynamic nature of a consulting business, you may be required to work on-site at a Hippo office or at an in/out of town client location for a number of days per week (client dependent) and therefore candidates will need to be open/flexible to travel and working on one of those sites at least 2 days per week. We offer a generous relocation support package of up to £8,000 (please ask for terms and conditions) to help make your move a smooth one. #J-18808-Ljbffr

Get Recruited Ltd seeks a CRM Marketing Manager in Leeds to own the customer lifecycle across onboarding, retention and reactivation. You will manage campaigns across email, SMS, WhatsApp and direct mail, driving personalisation and a data-driven approach to engagement and loyalty. Join a fast-growing DTC business and partner with Experience, Product and Creative teams to build high-impact journeys, test ideas, and continually optimise activation, retention and lifetime value in a hybrid Leeds #J-18808-Ljbffr

Get Recruited are recruiting on behalf of a fast growing DTC business who are looking for an experienced CRM Manager to take ownership of the customer lifecycle and help improve how customers are engaged, retained and reactivated. Working as part of the wider Customer Experience and Product team, you'll manage CRM activity across email, SMS, WhatsApp and direct mail. This is a good mix of strategy and hands-on delivery. You'll use customer data and insight to understand different audiences, improve personalisation and continually test what works. Ultimately, you'll be looking at ways CRM can increase loyalty, reduce churn and improve customer lifetime value. This is a great opportunity for someone from a CRM Manager, Senior CRM Executive, CRM Manager, CRM & Retention Manager, CRM & Lifecycle Manager, Customer Lifecycle Manager, CRM & Loyalty Manager, CRM Lead or similar. • Taking ownership of automated customer journeys across onboarding, nurture, retention, loyalty and re-engagement., • Managing CRM activity across email, SMS, WhatsApp and direct mail, making sure customers receive relevant communications at the right time., • Developing a strong test-and-learn approach across messaging, content, timings and customer journeys., • Building and improving customer segmentation and personalisation using behavioural, transactional and customer data., • Creating triggered campaigns based on customer behaviour and identifying new ways to improve engagement., • Reviewing campaign performance and using the results to continually improve CRM activity., • Producing monthly CRM reporting and sharing performance and key insights with senior stakeholders., • Building email templates within the CRM platform and working alongside the creative team to make campaign creation quicker and more efficient., • Managing the CRM communications calendar and balancing planned campaigns with new opportunities as they come up., • Developing retention and reactivation campaigns aimed at reducing churn and winning back cancelled or lapsed customers., • Using CRM activity to increase engagement, repeat purchases, attachment rates and average order value., • Managing and supporting a CRM Executive, helping with their development while making sure day-to-day activity runs smoothly., • Strong CRM and lifecycle marketing experience within a DTC or subscription-based business., • Experience building and optimising automated customer journeys., • A good understanding of customer retention, reactivation and loyalty strategies., • Hands-on experience with CRM platforms such as Iterable, Klaviyo, Braze or similar., • Experience running campaigns across email, SMS and other direct marketing channels., • Strong knowledge of segmentation, personalisation and behavioural triggers., • Experience with A/B testing and using campaign data to make decisions., • A commercial mindset and a good understanding of metrics such as customer lifetime value, churn, repeat purchase rate and AOV., • The ability to look at the bigger CRM strategy while still being comfortable getting involved in campaign delivery., • Some knowledge of HTML and design software would be useful, particularly when creating and editing email templates., • Strong communication skills and the confidence to work with different teams and senior stakeholders., • Previous experience managing, mentoring or developing another member of a CRM team. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. #J-18808-Ljbffr

Engineering • Leeds, • Full-Time, • Hybrid Are you a people-first engineering leader who thrives on turning complex technical challenges into elegant, user‑centric software? As our Senior Engineering Manager, you will sit at the intersection of high‑level business strategy and hands‑on execution. You will lead the engineering organisation responsible for the full BigChange product suite—from our legacy monolith to our rapidly evolving microservices architecture and mobile product ecosystem. Reporting to executive leadership, you will lead high‑performing development teams, translate strategic vision into actionable technical roadmaps, and embed an AI‑first engineering culture that elevates delivery velocity, code quality, and team capabilities. BigChange is at an inflection point. As a pioneer of AI‑powered field service software serving over 250,000 users worldwide, we are transforming how trades and field service businesses operate. Headquartered in Leeds and part of the global Simpro Group network, our platform connects jobs, people, and performance across plumbing, HVAC, fire & security, facilities management, electrical contracting, and more. Trusted by over 2,200 high‑growth businesses, we've processed billions in invoiced work and scheduled tens of millions of jobs. We've featured multiple times on the Sunday Times Tech Track 100, and we're just getting started. We’ve recently launched BigChange Lightning—an AI intelligence layer that deploys autonomous agents across field service operations—and we are looking for a Senior Engineering Manager to lead the teams building what comes next. • Grow & Mentor: Run regular 1:1s, performance reviews, and merit cycles, providing honest, constructive feedback and creating tangible career pathways for individual contributors and leaders alike., • Build a High-Trust Culture: Drive hiring, onboarding, and retention efforts in Leeds to foster an inclusive, collaborative environment where engineers feel motivated to stay and do their best work., • Be a Pillar of Support: Act as a trusted sounding board and support system for your team through both professional and personal challenges., • Legacy Modernization & Strategy: Expertise in bridging legacy monoliths (.NET 4.6.2, WebForms, jQuery) with modern architecture (C# .NET 8, Micro-frontends, Microservices on AWS EKS)., • Full-Stack Platform Management: Ability to lead diverse development streams across Web (React, WebForms), Mobile (iOS/Swift, Android/Kotlin, Kotlin Multiplatform), and Backend systems., • Cloud & DevOps Leadership: Proven experience managing cloud infrastructure (AWS EC2, EKS) and robust CI/CD pipelines using Azure DevOps., • Data Architecture: Proficiency in overseeing multi-model data environments, including relational (MS SQL, PG SQL) and NoSQL (MongoDB) databases, alongside data integration pipelines (Snowflake, FiveTran)., • Observability & Security Integration: A proactive approach to system health (New Relic), security compliance (Snyk, Auth0), and incident management (PagerDuty, FlagSmith)., • Set Technical Vision: Establish and communicate a technical vision that aligns with business goals, making pragmatic architectural decisions across web, cloud, and mobile platforms., • Platform Evolution: Oversee our continued migration from an AWS EC2 monolith toward AWS EKS microservices, ensuring system reliability, security, and long‑term scalability., • Mobile Ecosystem Leadership: Drive high technical standards across our native and cross‑platform mobile apps, mastering the nuances of mobile performance, deployment, and app store ecosystems., • Champion Engineering Excellence: Establish high standards for code quality, continuous testing, and proactive management of technical debt with an AI‑first lens., • Transform to an AI‑First Team: Lead the transition from traditional agile delivery to an AI‑first software development lifecycle—leveraging developer tooling and CI/CD intelligence to fundamentally change how engineers work and what they achieve., • Measure Progress: Utilize industry-standard framework metrics (such as DX Core 4) to track team performance, remove delivery bottlenecks, and validate the efficiency gains of our AI transformation., • Cross‑Functional Alignment: Partner closely with Product Management, Commercial teams, and executive leadership to balance feature delivery (especially mobile‑first initiatives) with platform maintenance and technical debt., • Incident & Vendor Leadership: Take the lead during high‑priority technical incidents, coordinating calm, swift resolutions, while managing key vendor relationships and external software partnerships where required., • Proven Engineering Leadership: 8+ years of total software engineering experience with a track record of successfully managing, scaling, and transforming engineering teams within a fast‑paced SaaS environment., • Mobile & Systems Architecture Depth: Hands‑on expertise in modern mobile application development (iOS, Android, React Native, or Flutter) alongside proven experience navigating hybrid environments combining legacy systems and cloud microservices., • AI Conviction: Genuine conviction about AI in engineering—you've moved teams beyond AI as a curiosity to AI as a core capability multiplier in developer workflows and product features., • Pragmatic Debt Navigator: A track record of navigating legacy systems and technical debt pragmatically without stalling product velocity or feature delivery., • Executive Communicator: Strong presence and communication skills—you easily translate complex technical challenges for executive stakeholders and bridge the gap between technical and business goals., • Empathetic Leader: A genuinely people‑first manager who takes team morale, psychological safety, and individual growth seriously., • Location: Located in or able to regularly commute to our headquarters in Leeds for on‑site leadership presence. Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best‑of‑class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor. Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift. #J-18808-Ljbffr

Description About the Role Head of Accommodation & Guest Services will ensure the smooth planning and delivery of a department that promotes the highest operational standards within Resort cleanliness and accommodation cleanliness, whilst driving problem resolution through our Guest Services department. Ownership of the business strategy, ensuring you are reviewing and taking actions around improving the guest experience will be an essential part of the role. This role will ensure it is driving our Clean and Fault Free (CAFF) approach to our accommodation and identifying opportunities for improving our focus on guest feedback and NPS growth. Accountability will also sit with the role for problem resolution through the Guest Services team which is driven predominantly through accommodation complaints and queries. This role will also cover all public venues and areas from a cleaning perspective. The role will drive business strategy by setting clear goals and expectations whilst nurturing an environment that the team can perform at their best. You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort – most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our ‘solve on site' policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. General Duties & Key Accountabilities You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort – most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our ‘solve on site' policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. About You You should hold an excellent level of operational knowledge in cleaning or soft services, have an excellent level of hands-on experience in a guest relations or customer service leader role. You should have experience in leading large teams in fast paced environments with good financial knowledge with the ability to forecast and manage costs in line with budgets. Be able to manage multiple priorities and adapt quickly to changing requirements, have experience in leading a mixture of permanent and temporary teams to deliver excellent standards and hold the ability to effectively lead, coach and motivate team, even in times of high demand. Understanding different communication styles and have the ability to communicate well at all levels should be an asset of yours. About Butlin'sDid you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in! JBRP1_UKTJ

CRM Manager Leeds - Hybrid Up to £50,000 + Great Benefits The Opportunity: Get Recruited are recruiting on behalf of a fast growing DTC business who are looking for an experienced CRM Manager to take ownership of the customer lifecycle and help improve how customers are engaged, retained and reactivated. Working as part of the wider Customer Experience and Product team, you'll manage CRM activity across email, SMS, WhatsApp and direct mail. This is a good mix of strategy and hands-on delivery. You'll use customer data and insight to understand different audiences, improve personalisation and continually test what works. Ultimately, you'll be looking at ways CRM can increase loyalty, reduce churn and improve customer lifetime value. This is a great opportunity for someone from a CRM Manager, Senior CRM Executive, CRM Manager, CRM & Retention Manager, CRM & Lifecycle Manager, Customer Lifecycle Manager, CRM & Loyalty Manager, CRM Lead or similar. The Role: Taking ownership of automated customer journeys across onboarding, nurture, retention, loyalty and re-engagement. Managing CRM activity across email, SMS, WhatsApp and direct mail, making sure customers receive relevant communications at the right time. Developing a strong test-and-learn approach across messaging, content, timings and customer journeys. Building and improving customer segmentation and personalisation using behavioural, transactional and customer data. Creating triggered campaigns based on customer behaviour and identifying new ways to improve engagement. Reviewing campaign performance and using the results to continually improve CRM activity. Producing monthly CRM reporting and sharing performance and key insights with senior stakeholders. Building email templates within the CRM platform and working alongside the creative team to make campaign creation quicker and more efficient. Managing the CRM communications calendar and balancing planned campaigns with new opportunities as they come up. Developing retention and reactivation campaigns aimed at reducing churn and winning back cancelled or lapsed customers. Using CRM activity to increase engagement, repeat purchases, attachment rates and average order value. Managing and supporting a CRM Executive, helping with their development while making sure day-to-day activity runs smoothly. The Person: Strong CRM and lifecycle marketing experience within a DTC or subscription-based business. Experience building and optimising automated customer journeys. A good understanding of customer retention, reactivation and loyalty strategies. Hands-on experience with CRM platforms such as Iterable, Klaviyo, Braze or similar. Experience running campaigns across email, SMS and other direct marketing channels. Strong knowledge of segmentation, personalisation and behavioural triggers. Experience with A/B testing and using campaign data to make decisions. A commercial mindset and a good understanding of metrics such as customer lifetime value, churn, repeat purchase rate and AOV. The ability to look at the bigger CRM strategy while still being comfortable getting involved in campaign delivery. Some knowledge of HTML and design software would be useful, particularly when creating and editing email templates. Strong communication skills and the confidence to work with different teams and senior stakeholders. Previous experience managing, mentoring or developing another member of a CRM team. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. TPBN1_UKTJ

Our client is looking for a Customer Success Manager to help some of the world's leading brands get the most from their loyalty platform. This is a hands-on Customer Success role. Own the Customer Success relationship from onboarding through to post-launch optimisation.

Remote, UK | Some US-hours coverage.Our client is looking for a Customer Success Manager to help some of the world's leading brands get the most from their loyalty platform.This is a hands-on Customer Success role.You'll work with clients from onboarding and launch through to ongoing optimisation.Th

HGV Driver – Leeds, LS27 7FN Salary: £ 39,617 Job Type: Permanent, Full time, work 5 days including weekends . Johnsons Hotel Linen is a leading laundry and linen hire company, part of the Johnson Service Group. We are seeking a talented individual to join us as HGV Driver to strengthen our Transport team. Job Functions : Customer Service, Deliveries & Loading Do you enjoy driving HGV? Are you passionate about providing amazing customer service? Would you love to be part of a major Hotel Linen provider? Would you like to be the face of Johnsons - Afonwen? Do you hold valid Category C licence, Valid CPC card and Tacho card? We are seeking Class II HGV drivers to strengthen our team and assist with the distribution of our linen from our Leeds laundry facility. Responsibilities of the role include: · Delivery and collection of clean and soiled linen · Unloading of the company vehicle on your return to the depot at the end of your days' delivery round · Collection of soiled linen lists and handing them into the service office, as required · Recording of any delivery times/windows and securing signatures on delivery notes · Day-to-day liaison with customers and the office · Regular communication with the Transport Manager Uniform and PPE provided. The position covers a variety of shift patterns, and the successful candidate will require a digital tacho card and a class C driving license and be fully CPC qualified. Ideally, we are looking for drivers with experience of working in a customer facing, multi-drop role. You must be prepared to be flexible in your approach to working hours including weekends. Start times will vary. Benefits include : · SAYE scheme · Pension · Free Life Assurance · EAP · Long Service Awards · 24/7 GP Helpline · Discounted gym membership · Thorough onboarding training and induction programme · Deliver the appropriate training to enable you to do your job to the very best of your ability · Apprenticeship programs Engineering, LGV, Textile Care Operative, Team Leading, Management and Customer Service · Health4All Scheme · Extra Mile Awards · Baby Boxes · Free onsite parking at most sites · Johnsons Hotel Linen is a Disability Confident employer Johnsons Hotel Linen offers a competitive salary and long-term career prospects with scope for further career development in a successful, fast-growing business TPBN1_UKTJ

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career, with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. We're problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our Demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers. Want to be a part of it? What you'll be doing As our Team Manager, you'll be part of our Operations Team working on the Smart Metering Contract who are responsible for the installation of Yorkshire Water's 1.4 million smart metering programme and is critical to the region's future supply needs. You'll be responsible for overseeing daily operations across multiple areas, ensuring compliance with SHEQ standards. You'll coordinate teams; operatives, manage resources and maintain high productivity levels while fostering a positive and safety-conscious work culture. Engagement with operational teams daily to ensure work progresses according to programme schedules. Produce, maintain, and brief SHEQ documentation in a timely and accurate manner. Coordinate resources, materials, and equipment to meet daily productivity targets. Support SHEQ initiatives including toolbox talks, quality assurance, and liaison with the clients Conduct regular van and onsite audits for all teams to ensure compliance and standards are met. Supervise teams to prevent Fixed Penalty Notices (FPNs) and Section 74 fines. Ensure all operatives are trained, competent, and have up-to-date qualifications. Deliver inductions and team meetings (stand-downs) to maintain communication and safety awareness. Support the management and planning teams with operational insights and updates. Maintain accurate productivity trackers and site performance statistics. Coordinate procurement activities with the supply chain to ensure timely delivery of materials and services. Promote a positive and respectful approach when dealing with customers and members of the public. What you'll bring Proven management experience or similar supervisory role within utilities Excellent leadership, communication, and organisational skills. Full UK driving licence What's in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000's of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme Recommend a friend – get rewarded for introducing people to us! In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care – single cover Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! 25 days annual leave plus bank holidays Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. We're responsible and go further for our people, clients, communities and the planet We're open and seek new and better ways of exceeding expectations We're together and as one team; the whole is greater than the sum of the parts We're ambitious and embrace opportunity, to lead essential infrastructure services for life Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW INDREG #LI-LK1 TPBN1_UKTJ

Manpower are currently seeking an interim part-time Industrial HR Delivery Consultant, to work with our global FMCG client in Seacroft, Leeds. This is a part-time temporary ongoing role requiring 20 hours per week (1pm-5pm), Monday to Friday. Compensation for this role is competitive, paying up to £13.33 per hour, depending upon experience. Job Purpose To ensure the effective fulfilment of client orders at the Seacroft site through high-quality recruitment, HR casework ownership, employee relations support, and strong onsite client engagement. This role holds responsibility for delivering accurate onboarding, maintaining compliance, proactively managing people matters, and supporting operational success. The ideal candidate will have UK HR experience in an industrial setting, to complement the strengths of the existing members of the team. Key Performance Measures Fulfilment of recruitment orders within agreed SLA standards. All new starters fully compliant (RTW, referencing, induction, onboarding). Strength of onsite client relationships and client satisfaction feedback. Accurate MI reporting including headcount changes, absence, and disciplinary updates. HR and people matters are handled with speed, consistency and professionalism, ensuring fair outcomes, clear documentation and adherence to policy. Full ownership of HR casework, ensuring employee relations issues are managed promptly, documented thoroughly and escalated appropriately. Principal Accountabilities 1. Recruitment & Onboarding Fulfil all recruitment requirements within agreed SLAs. Manage end-to-end recruitment: advertising, screening, interviews, pre-employment checks and onboarding. Ensure all employee files meet compliance standards. Coordinate site-specific induction processes and ensure accurate assignment creation within Manpower systems. 2. Employee & HR Process Management Proactively manage employee relations issues including attendance, RTWs, welfare, grievances, disciplinaries and investigations. Handle HR matters with professionalism, fairness, and consistency, ensuring accurate documentation and compliance with legislation and policy. Resolve worker queries promptly while maintaining strong communication channels. Provide structured support for performance conversations and HR-driven process requirements. 3. Client Management Act as one of the daily onsite contacts for client stakeholders. Provide updates on recruitment activity, workforce performance, HR casework and operational changes. Support delivery of agreed KPIs and service standards through proactive communication and issue escalation. 4. Financial & Payroll Accuracy Ensure employee payroll is run efficiently with minimal errors. Complete ad hoc requests for expenses, uniform billing and other invoicing requirements. Support the Client Account Manager with billing queries and audit compliance requests. 5. Compliance & Data Integrity Maintain high standards of legislative and administrative compliance including RTW, AWR and WTR. Ensure all documentation is securely stored and accurately updated. Maintain accurate headcount reporting and ensure HR data (absence, performance, ER cases) is up to date. 6. General Duties Provide support to the Client Account Manager and the wider onsite team as required. Attend and contribute to weekly operational and client meetings. Undertake ad-hoc duties and project work as required. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. TPBN1_UKTJ

Junior Learning & Development Coordinator Location: Leeds Hourly £13.81 (Equivalent to £28,724 annually) Contract: Permanent Working pattern: Full-time/Office Based/Mon - Fri/40 hours per week About the role We are looking for an enthusiastic and organised Junior Learning & Development Coordinator to support the delivery of learning and development activities across the organisation. This is an excellent entry-level opportunity for someone interested in training, employee development, HR, and people development. You'll work closely with the L&D Manager to coordinate training, support employees with their learning needs, and help create engaging learning experiences. Key responsibilities Coordinate and administer training courses, workshops and learning programmes. Organize training schedules and learning materials, Physically train employees on various job roles on the production lines. Maintain accurate training records and learning databases. Support the onboarding and induction process for new employees. Assist with the creation and updating of training materials, presentations and resources. Help manage the organisation's Learning Management System (LMS). Gather feedback from learners and help evaluate the effectiveness of training. Produce basic reports and analyse learning and development data. Support internal learning events, workshops and employee development initiatives. Respond to employee queries relating to training and learning opportunities. Assist with wider HR and people-development projects when required. About you You may be suitable for this role if you have: An interest in Learning & Development, HR, training or employee engagement. Strong organisational and administrative skills. Good written and verbal communication skills. Confidence using Microsoft Office, particularly Excel, Word and PowerPoint. Good attention to detail and the ability to manage competing priorities. A proactive, positive and willing-to-learn approach. The ability to build effective relationships with colleagues at different levels. Some experience in administration, customer service, education, training or HR is desirable but not always essential. What we offer Full training and support for your development. Opportunities to develop in various departments of a thriving fast paced manufacturing environment. Annual leave entitlement Company pension Flexibility possible on occasion Ready to start your career in Learning & Development? Apply today and join a supportive team where you'll gain hands-on experience, develop your skills and make a real impact on employee development across the business. TPBN1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Highways, were supporting the safe transportation and movement of people across the UK. We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work. Youll be joining ourCivils projects team- We deliver specialist civil engineering for the private and public sectors across the UK, building strong relationships based on a collaborative approach. As a Senior Quantity Surveyor, youll manage the day-to-day commercial activity across your contracts, making sure valuations, cost reporting and contract processes are accurate, timely and compliant. Youll work closely with operational, finance and procurement teams to manage risk, protect margin and keep commercial information clear and reliable. Youll also support less experienced colleagues, helping maintain consistent standards across the team. Want to come and be a part of it? What will you be doing? The tasks and responsibilities youll take on. Pre-contract Youll support the commercial setup of projects. Youll: • Support tender activity and supplier engagement, • Work with Procurement to define work packages and contract terms, • Support tender evaluation and contract award processesValuation and change management Youll manage valuations and contract administration in line with requirements. Youll:, • Produce accurate, contract-compliant valuations and applications, • Check and assure the quality of valuations completed by others, • Monitor certifications, payments and cash receipts, • Address non-compliance and manage rejections or disputes, • Maintain contract administration processes, including notices and correspondence, • Review valuations regularly and support junior colleagues to improveSupply chain and cost management Youll support effective control of cost and value. Youll:, • Validate cost data from finance systems, • Maintain accurate accruals and support margin performance, • Build working relationships with supply chain partners and resolve issues early, • Manage subcontract administration, including onboarding, notices and accounts, • Support cost management planning across projectsCost and financial management Youll help ensure reporting is accurate and aligned. Youll:, • Check cost data, including actuals, accruals and liabilities, • Make sure reporting is completed to the required standard, • Maintain cost management plans in line with Group requirements, • Support risk and opportunity assessmentsRecord keeping Youll keep commercial records accurate and up to date. Youll:, • Maintain registers for valuations, payments, notices and correspondence, • Ensure site records, diaries and returns are complete, • Maintain subcontract documentation and supporting records, • Keep risk and opportunity registers updatedContract performance reporting Youll support clear and reliable performance reporting. Youll:, • Produce cashflow, WIP and cost/value forecasts, • Support pipeline and revenue forecasting, • Check that reporting is complete and meets required standards, • Prepare and present weekly and monthly CVRs, • Share insight on risks, opportunities and performance trends, • Work with clients and internal teams to validate SLA and KPI performanceYour responsibilities as a people manager:, • What we expect of you - You help the team work well day-to-day, giving clear direction and support:, • Plan and allocate tasks, checking progress and helping others meet expectations, • Share your expertise and coach colleagues, helping them build confidence, • Raise any performance or wellbeing concerns early, • Help create a positive, safe and inclusive team environment, • Keep communication open and support a strong team spiritWhat youll bring, • Experience in a Quantity Surveying role within infrastructure or construction, • Strong working knowledge of NEC3 or NEC4 contracts, • Strong numerical and data analysis skills, • Good understanding of cost management and commercial processes, • Confident using Excel and commercial systems, • Contract and supply chain understanding, • Experience supporting subcontract management and contract administration, • Ability to identify and raise commercial risks and issues, • Able to build effective working relationships across teams, • Comfortable working with operational, finance and procurement colleagues, • Willing to support and guide junior colleagues, • Shares knowledge and helps maintain consistent standards, • HND / Degree in Quantity Surveying or equivalent experienceAbout us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. • Were responsible and go further for our people, clients, communities and the planet, • Were open and seek new and better ways of exceeding expectations, • Were together and as one team; the whole is greater than the sum of the parts, • Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note:?Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd?party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #LI-HP1 IND1 JBRP1_UKTJ

Please visit our website:Job DescriptionThe HR Operations Manager is responsible for overseeing the delivery of HR operational services, ensuring compliance, efficiency, and excellence in HR processes. HR Operations Oversight: Ensure smooth execution of HR processes including onboarding, all employe

Comparasino, a UK-based company that helps people find great casinos safely, is seeking an Affiliate Manager to lead our affiliate program. You will recruit affiliates, oversee onboarding, monitor performance, and optimize campaigns with marketing and analytics teams to drive growth.

The Affiliate Manager will be responsible for managing the company's affiliate program, including recruitment, onboarding, and performance monitoring. Pjg9TUIf you’re an affiliate manager or an operator looking for a transparent partner who knows the local landscape, we’d love to connect!#Compar

Read more in the Benefits section below! Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers. Work in collaboration with other managers across all functions for the good of DVSA and to create a high performing and well-respected Agency

Macfarlane Group UK Ltd is seeking a Business Development Manager to drive growth across the Yorkshire territory. You will own the pipeline, target new customers, and convert opportunities through a consultative, solution-led approach. You will spend significant time in the field, building relationships, negotiating terms, and collaborating with internal teams to ensure onboarding and delivery, while maintaining CRM records. #J-18808-Ljbffr

Position Title : Account Manager Department : Sales Location : Hybrid - Remote / Harewood, Leeds Job Type : Full-Time Industry : Managed Service Provider (MSP) - Online Backup and Disaster Recovery About Us Assured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss and downtime in the event of a disaster, cyber, or ransomware attack. Our fully managed services include immutable backup, disaster recovery, and cyber resiliency to protect data on-premises and in the cloud, with 24/7/365 expert support. We offer a flexible, consumption-based model to grow with your business, making data protection cost-effective and scalable. Our purpose-built software provides industry-leading monitoring and reporting capabilities to provide actionable insights into your data protection strategy. Our global data centers ensure data sovereignty, meeting your organization’s compliance requirements. A dedicated team is always available to recover your data and minimize disruption in the event of a disaster. Job Summary: We are seeking an experienced and proactive Account Manager to join our team at a leading backup managed service provider. In this role, you will be responsible for building and nurturing strong relationships with our clients, ensuring they receive exceptional service and value from our backup and data protection solutions. You will act as the primary point of contact, working closely with clients to understand their needs, manage service delivery, and address any challenges or concerns. You will collaborate with internal teams to ensure that service agreements, SLAs, and performance expectations are met and exceeded. • Proactively prospecting and generating new business leads in the backup and data protection market., • Building and nurturing relationships with key decision-makers to expand the client base., • Conducting needs assessments with potential clients to understand their backup and data protection requirements., • Presenting and demonstrating backup solutions to potential clients, showcasing the benefits and value of our services., • Preparing and delivering customized proposals and quotes tailored to each prospect’s needs., • Negotiating contracts and closing deals to meet or exceed sales targets., • Collaborating with the marketing, channel and technical teams to ensure smooth onboarding of new clients., • Keeping up to date with industry trends, competitor offerings, and new product features to provide accurate and informed sales advice, • Previous experience selling back up as a service., • Experience working for VAR/MSP., • Willing to commute to vendor offices once a fortnight., • Hybrid working options for flexibility, • Annual leave that increases in line with service., • Regular team-building and off-site company events, • A dynamic, inclusive, and collaborative work environment. Assured Data Protection we value diversity and inclusivity. We offer perks such, flex holidays, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know. You must have the legal right to work in the UK at the time of application, as we are unable to offer visa sponsorship for this role. #J-18808-Ljbffr

Location: The Sycamores, Norton Road, Wakefield Job Type: Permanent, Full-time Salary: £15.86 per hour (negotiable depending on experience) Sponsorship: Not currently available At Highgate Sycamores, we believe outstanding care starts with outstanding people. Located in the heart of Wakefield, Highgate Sycamores is a warm, welcoming and resident-focused care home where relationships matter. Our residents are at the centre of everything we do, and we are proud of the family atmosphere that has been created for residents, relatives and colleagues alike. We are looking for an experienced and passionate Deputy Care Home Manager to join our leadership team and help us continue to deliver exceptional person-centred care whilst supporting the Home Manager in the day-to-day running of the service. This is a fantastic opportunity for an ambitious and hands‑on care leader who enjoys being visible and actively involved in the home. The role offers a varied balance of approximately half office-based management and half working directly on the floor with residents and colleagues. You will be a key presence within the home, supporting the team, maintaining high standards and making a genuine difference to residents' day-to-day experience. The role also operates on a rolling rota, including working every other weekend, ensuring strong leadership and support are available across the home and reflecting the needs of our residents and care team. If you are looking for a role where no two days are the same, where your leadership is truly visible and where you can have a real impact, this is a great opportunity to take the next step in your career. At Highgate Sycamores, you are not just another employee within a large organisation. You will be joining a home where: • Residents are known as individuals, • Relationships with families are valued and encouraged, • Staff are recognised and supported, • Your ideas and input genuinely matter, • You will have the opportunity to influence standards, culture and quality, • Career progression and professional development are actively encouraged We are committed to creating a positive working environment where colleagues feel empowered, respected and proud of the care they provide. Working closely with the Home Manager, you will provide strong and visible leadership across the home, ensuring the highest standards of care, compliance and resident wellbeing are consistently delivered. This is a hands‑on leadership position, with approximately 50% of your time focused on management, administration and operational responsibilities, and 50% working alongside the care team on the floor. You will be actively involved in the day-to-day life of the home, building relationships with residents, supporting colleagues and ensuring excellent standards are maintained. You will act as a visible leader, role model and mentor to the wider team whilst helping to drive a positive culture focused on quality, compassion and continuous improvement. The successful candidate will be passionate about person‑centred care, demonstrate excellent leadership skills and possess a strong understanding of regulatory requirements within the care sector. • Support the Home Manager with the day-to-day operation of the home, • Provide visible, hands‑on leadership across the home, • Lead, motivate and inspire the care team, • Promote a positive and inclusive culture throughout the service, • Assist with staff supervision, performance management and development, • Support recruitment, onboarding and retention of staff, • Lead by example and promote the highest standards of professionalism, • Work alongside the care team on the floor to support residents and colleagues, • Participate in the rolling rota, including working every other weekend, • Support the delivery of safe, effective and responsive care, • Maintain compliance with CQC regulations and company policies, • Participate in audits and quality assurance processes, • Monitor care plans, risk assessments and documentation, • Identify opportunities for continuous improvement, • Ensure residents receive personalised, dignified and person‑centred care, • Promote independence, choice and individual preferences, • Build positive relationships with residents and their families, • Support the continuous enhancement of the resident experience, • Remain visible and engaged with residents and their daily lives, • Coach and mentor colleagues to achieve their full potential, • Support training and development programmes, • Encourage a culture of learning and accountability, • Help create a supportive and engaged workforce, • Provide hands‑on support and guidance to colleagues on the floor, • Assist with occupancy and business performance objectives, • Support effective rota and staffing management, • Contribute to budget control and resource management, • Deputise for the Home Manager when required, • Support the smooth running of the home across all shifts and weekends We are looking for someone who: • Has previous experience within a Deputy Manager, Clinical Lead, Unit Manager or Senior Leadership role within a care home environment, • Has a strong understanding of CQC regulations and quality standards, • Demonstrates excellent leadership and communication skills, • Is passionate about delivering outstanding care, • Enjoys a hands‑on leadership role and being visible within the home, • Can build positive relationships with residents, relatives and professionals, • Has experience supporting and developing teams, • Is organised, proactive and able to work effectively under pressure, • Is flexible and able to work as part of a rolling rota, including every other weekend, • NVQ Level 3 in Health & Social Care, • Level 5 Leadership & Management qualification (or willingness to work towards), • Experience within residential, dementia or elderly care services If you are an experienced care professional looking for a leadership role where you can combine management responsibility with being genuinely hands‑on and visible within the home, we'd love to hear from you. Join Highgate Sycamores and help us continue to create a home where Kindness is Key, residents thrive, families feel supported and colleagues are proud to work. #J-18808-Ljbffr

Reporting to the HR Manager, you’ll coach managers, manage employee relations and lifecycle activities from onboarding to exit, while helping deliver the site People Plan and engagement initiatives. Sherburn-in-Elmet is seeking an experienced HR Advisor to provide proactive, commercially focused H

Our client is seeking an experienced and motivated Customer Service Manager to lead a well-established customer operations function and play a key role in driving service excellence across the business. Managing a team of eight employees across the UK and an outsourced operation, this is an exciting opportunity for a customer-focused leader to take ownership of a critical function within a growing organisation. You'll be responsible for ensuring the smooth day-to-day running of the department, developing team performance and implementing improvements that enhance both customer experience and operational efficiency. Working closely with Sales, Purchasing and Warehouse teams, you will help ensure customers receive a consistently high level of service whilst supporting the efficient processing of orders, quotations and enquiries. This is a hands-on management position with responsibility for leading, coaching and developing both in-house and outsourced teams. You'll provide clear direction, manage performance, monitor service levels and drive continuous improvement across customer service and order processing activities. The successful candidate will be comfortable operating in a fast-paced environment, balancing people management with operational oversight and process improvement. You will act as a key link between departments, helping to improve communication, resolve challenges and ensure a seamless customer journey. • Lead, coach and develop a team of eight customer service and order processing professionals., • Ensure customer enquiries, quotations, orders and amendments are handled accurately and within agreed service levels., • Drive high standards of customer service, customer satisfaction and team performance., • Manage workloads and resources to ensure efficient day-to-day operations., • Monitor and improve key performance indicators, including response times, service levels, order accuracy and customer satisfaction., • Act as the escalation point for complex customer and operational issues., • Work collaboratively with internal departments to improve communication, service delivery and efficiency., • Identify and implement process improvements to reduce errors and enhance the customer experience., • Conduct regular one-to-one meetings, performance reviews and coaching sessions., • Support recruitment, onboarding, training and continuous improvement initiatives., • Previous experience managing customer service, customer support or operational teams., • Strong leadership and people management skills., • Experience managing remote or outsourced teams would be advantageous., • Excellent communication, organisational and stakeholder management skills., • The ability to manage multiple priorities within a fast-paced environment., • Strong problem-solving and decision-making capabilities., • A customer-focused approach with a proactive mindset., • Experience implementing process improvements and driving team performance., • Good working knowledge of CRM and order processing systems., • A hands‑on management style with the ability to lead by example. Success in this role will be demonstrated through: • A well‑managed, organised and efficient operation., • Improved communication and collaboration across departments., • Faster response times and increased customer satisfaction., • Reduced processing errors and operational issues., • A motivated, engaged and accountable team., • Consistent achievement of service level targets and departmental KPIs., • Improved operational efficiency and workflow management., • Competitive salary of £40,000 – £50,000 per annum plus monthly bonus, • Birthday off each year, • Free weekly team lunches, • A fun, friendly and supportive working environment, • The opportunity to make a genuine impact within a growing business, • Autonomy to drive improvements and influence the customer experience, • Ongoing opportunities for personal and professional development If you are an experienced customer service leader looking for your next challenge, we would be delighted to hear from you. #J-18808-Ljbffr

Speedy Hire Plc in the United Kingdom is seeking a Workshop Manager to lead a multi‑disciplined engineering team and ensure KPIs are met while keeping equipment ready for customer hire.You will drive health & safety compliance, onboarding of statutory training, and continuous improvement across ou

The Maples Group in Leeds is seeking an E-Billing Supervisor to lead four E-Billing Administrators and an Onboarding Coordinator. You will report to the E-Billing Manager and drive performance, training, and process improvements across our billing workflows. Ideal candidates bring prior E-Billing kn

As the ER and HR Support Manager, you will lead the operational HR support to the Group including all HR administration and onboarding, first line HR support for Managers and Employees, and Employee Relations case management. Provide expert guidance to managers and HR colleagues on ER matters, ensur

2026-09-23T00:00:00 Location: West Yorkshire, West Yorkshire, GB, BD19 3SD Application Deadline: 2026-12-22T19:01:03.88 hackajob is partnering directly with HSBC to hire for this role. If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Technical Services Manager. You'll be a hands-on senior engineering lead and people manager, responsible for modernising the mainframe developer experience and SDLC across the UK, USA, and Mexico, shifting teams from traditional mainframe SCM to a GitHub-centred model, standardising tooling and golden paths, and improving productivity through automation and responsible AI-assisted engineering while owning end-to-end delivery of developer tooling capabilities (including production-grade APIs), acting as a senior technical escalation point, and leading a team of 5-8 engineers. You'll collaborate with Product Owners and Delivery Managers to standardise practices and deliver a consistent developer experience. As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. • Lead features from design – build – test – release – operational readiness, contributing directly through coding and code reviews, • Establish and uphold standards for maintainability, security, reliability, and observability across the mainframe DevEx/tooling estate, • Act as senior escalation for complex build/deploy/tooling issues across UK/US/Mexico, driving root-cause fixes, • Define and deliver a measurable DevEx roadmap: faster onboarding, fewer manual steps, clearer standards, improved feedback loops, and productivity gains, • Build and maintain standard templates and practices (e.g., repo standards, branching strategy, build/deploy patterns, documentation) adopted consistently across regions, • Lead the shift from traditional mainframe SCM approaches to a GitHub-centred model, embedding PR-based change control, code review discipline, branch protections, automated quality gates, and auditable release patterns, • Engineer and standardise a secure, supportable, scalable toolchain for source, build, artefact, and deployment across regions, • Design and deliver production-grade APIs wrapping SDLC/platform tooling (clear contracts, versioning, resilience, observability), • Introduce and scale AI-assisted engineering practices with safe working and review expectations, • Run structured pilots, quantify outcomes, and scale what works across UK/US/MX, • Hands‑on mainframe engineering (z/OS SDLC) with a strong delivery background in a controlled enterprise environment, • Traditional mainframe SCM expertise with working knowledge of Endevor/Changeman-class (or equivalent) including promotion models, packages, approvals/audit trails, and segregation of duties, • Demonstrated experience moving teams to GitHub‑based engineering (branching models, PR governance, repo standards, automated checks/quality gates), • Proven experience building or enabling platform/operating services on the mainframe, with understanding of how services run across online and batch processing, • Experience delivering APIs for engineering consumption with clean contracts, security, logging/monitoring, error handling, and versioning, • Proven line management experience leading engineers and owning outcomes (ideally managing 5‑8 engineers), • Ability to drive adoption and remove blockers across multiple countries/regions, time zones, and organisational boundaries, • Ability to quickly pick up new technologies across mainframe and distributed stacks and translate them into practical team adoption Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long-term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via. #J-18808-Ljbffr

PitcheroGPS is seeking a bright graduate to join in Leeds as a Junior Account Manager.

Torque is an award-winning, end-to-end supply chain specialist, providing exceptional solutions to fashion brands and retailers for over 30 years. We always go the extra mile to help our customers’ businesses succeed, which is why some of them have been with us since the very start. We have a core set of values that sets us apart from the crowd. They are the guiding principles that define how we conduct ourselves. Within each of those core values lies a set of brand behaviours that help us embody the brand values in our day-to-day lives. If these sound like you, then you could be a perfect fit for the team. The Torque Mission is our commitment to our customers. We all play a vital role in our customers' success. They depend on us to make every element of our service as good as can be. They rely on the strong personal relationships we create. Not just with them but within our team. They trust us to go the extra mile, do everything we can to the best of our ability and continue to improve. These values are our foundation and underpin every customer relationship we have. If we follow them, we'll continue to be successful together. One team. One Torque. We deliver our mission through our core values and behaviours. The HR Advisor serves as a key point of contact for managers and employees across the business functions providing expert guidance and support across a wide range of HR topics, ensuring compliance with internal policy and employment legislation. This role serves as a trusted partner to the business, driving culture, promoting best practice and supporting to foster a great place to work in everything they do. Use your knowledge of employment law to ensure best practise across Torque, ensuring managers operate within the bounds of legislation and provide clear and transparent communication to the colleague. • Provide guidance, advice and support line Managers/Supervisors within your area, on:, • Short term absences across sites (including but not limited to, RTW plans, escalation of disciplinary, adjustments plans), • Family friendly policies: Maternity, Paternity, Shared Parental Leave, Flexible Working etc. (Provide the documentation for all family friendly policies and support managers in meetings with colleagues where necessary), • Investigations and Disciplinaries for conduct issues (note-taking where necessary), • Grievances, • Capability issues; performance and attendance (LTS), • Any other People Related Topic, • Support the HR manager to develop workforce and manager specific capability through training delivery, • Working with managers to ensure people issues are resolved in a timely manner with no unnecessary delays, • Covering administrative duties in the absence of the HR Administrator, • Supporting the wider the HR team with ER issues and providing availability for note taking and supporting with the administration of ER cases ensuring a consistent HR approach across sites., • Support HR Manager in managing workplace adjustments and risk assessments., • Working with hiring managers to deliver end-to-end recruitment processes for salaried employees including internal and external advertising, selection process, offer stage and onboarding:, • Continuously review our resourcing channels to ensure that the advertisement of roles is successful. Including, sourcing and supporting community recruitment opportunities to build brand awareness, • Providing coaching and guidance to managers to ensure recruitment and selection process is legally compliant, • Accurate tracking of salaried applications and shortlisting candidates based on job criteria, • Providing professional response and feedback to candidates at all stages of the process, • Deliver a robust welcome and onboarding experience, • Conduct HR inductions for all new starters, • Ensuring relevant training and documentation is in place before authorising changes to personal details or access to business systems., • Use recruitment strategies that align with talent and succession plans, • Hardworking - Be flexible and visible for all teams across the business. Working hours reflect where your guidance and support is needed most., • Efficient - Plan effectively ensuring robust tracking of each process to ensure timescales are adhered to., • Adaptable - Be the change expert and be courageous when delivering change initiatives., • Approachable - Ensure difficult conversations and situations are handled respectfully in line with our values. Create an atmosphere of trust and respect where managers can ask questions and explore thinking safely., • Honest - Create an environment of trust, and deliver difficult messages with respect and empathy whilst maintaining a legal perspective., • Proactive - Drive your own continuous development to ensure you are always up to date on legislation and are prepared for any updates or new policies as required., • Courageous - Make difficult decisions and have difficult conversations and equip our teams to do the same., • Positive - Be a champion for change and growth., • CIPD Level 5 qualified or currently working towards or willing to work towards, • +1 years’ experience in HR Advisory role, • Ability to work across multiple locations, • Right to work in the UK identification must be provided if you are selected for an interview (birth certificate/passport/identity card/share code)., • Seniority level: Mid-Senior level, • Employment type: Full-time, • Job function: Human Resources, • Industries: Transportation, Logistics and Storage #J-18808-Ljbffr

Overview In this Sales Manager role, you’ll lead and coach a high-performing sales team within a prestige automotive finance business. You’ll drive revenue through effective sales management, while ensuring an exceptional customer journey from enquiry to completion. The position sits at the heart of growth, collaborating with senior leadership to implement strategy and optimize conversion. It offers a chance to shape a fast-paced sales function in a reputable, expanding company. Pay / Benefitsbasic salary 50,000-60,000performance bonusMonday–Fridaycareer progressiongrowing businesssupportive environment ResponsibilitiesLead, motivate and develop a high-performing sales teamDrive revenue growth through effective sales management and coachingMonitor and improve individual and team KPIsConduct regular performance reviews and training sessionsCollaborate with senior leadership to implement sales strategiesEnsure outstanding customer service throughout the finance journeyIdentify opportunities to improve processes and maximise conversion ratesSupport recruitment, onboarding and development of new team members Key requirementsPrevious experience in a Sales Manager or Team Leader positionProven track record of leading successful sales teamsStrong coaching, mentoring and people management skillsTarget-driven with a commercial mindsetExcellent communication and stakeholder management abilitiesExperience within automotive finance, motor finance, financial services or a regulated sales environment would be highly advantageousPassionate about delivering exceptional customer experiencesleadershipcoachingcommunicationstakeholder managementteam development

As a Partner Alliance Internal Account Manager, you will play a key role in supporting the account manager in developing and maintaining relationships with Softcat's Public Sector partners. As Partner Alliance Internal Account Manager, you'll be responsible for: Supporting the onboarding process of