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Junior Customer Success Manager – Europe (remote + regular travel across EMEA) SciPro are partnered with a pioneering AI-powered medical imaging company fundamentally shaping the way healthcare professionals work, contributing to early detection and appropriate treatment of health conditions. With a presence in over 30 countries and significant round of funding, they are exceptionally positioned for further growth. The Role You will support with managing customer relationships across EMEA, working alongside clinical teams, and learning fast in an environment where your interpersonal skills matter as much as your technical knowledge. Key Responsibilities • Support clinical onboarding and user training at hospital sites across the EMEA region., • Build and maintain strong relationships with clinical and operational stakeholders., • Monitor platform adoption and proactively flag any account risks to senior management., • Assist with site installations and ensure project delivery milestones are met., • Document all customer interactions and maintain accurate records within the CRM., • Act as a flexible resource to provide team coverage across various territories as needed. What they are looking for • 1–2 years of experience in a customer-facing role within healthcare or MedTech., • Fluency in English plus professional proficiency in French, German, Italian, or Spanish (additional European languages are a plus)., • A self-motivated, organised approach to managing multiple projects across geographies., • Valid driving license and a total willingness to travel., • Exceptional interpersonal skills with the ability to build trust quickly and present clinical data to varied audiences., • A degree in a scientific or technical discipline is highly desirable. This is an exciting opportunity to join a mission-driven company at a critical stage of growth, working with life-saving AI technology that is transforming patient outcomes in multiple therapeutic areas. If this sounds of interest, feel free to apply or reach out directly for more information.

Field Sales Team Leader - Monday - Saturday working days Joining the Verisure team as sales team leader means: Playing a vital role in leading, coaching, and driving the success of your sales team while also contributing to sales performance. You will develop and mentor a team of Junior and Senior Sales Advisors, equipping them with the skills and motivation to achieve their targets while maintaining high service standards and professionalism. To set you up for success, you will first complete comprehensive sales training to master the best techniques. In return, you’ll earn an attractive salary with uncapped commissions while leading a high-performing sales team and helping protect what matters most to our customers. Why Verisure? We are Europe's fastest growing monitored security company. Over 6 million families and businesses rely on our innovative technology to protect what matters most to them, we are growing at a fast rate and we reward high performance and take potential to the next level – be a part of it! Ready to succeed? After completing Verisure’s sales training, you will join our branch and take responsibility for a team of sales advisors Your Key Responsibilities: • Lead and Coach Your Team – Train, mentor, and support a team of sales advisors, ensuring they meet and exceed sales targets., • Drive Performance – Monitor and analyse sales performance, providing guidance and motivation to optimise results., • Recruitment & Onboarding – Assist in hiring new sales advisors and ensure smooth onboarding and training., • Sales Activity – Develop your own client portfolio through a mix of provided leads and self-generated prospects., • Monitor and Improve Processes – Ensure efficient sales processes, customer satisfaction, and compliance with company policies., • Team Motivation – Organize and drive weekly sales meetings, celebrate achievements, and implement incentives to keep the team engaged and motivated. What we offer you: • Excellent commissions with no cap! – The more your team sells, the more you earn!, • Career Growth within our sales organisation– from Team Leader to Branch Manager and even Regional Director!, • Exciting Rewards – Incentives including trips, iPhones, gift cards, and more!, • Award-Winning Employer – Recognized as a "Top Employer 2024 & 2025." Our Benefits: • Uncapped Commissions! – Over half of our Sales Team Leaders earn an average of £5,368 per month, and our top 10% earn over £8,000 per month., • Company Car & Fuel Card – Provided from the start., • Exciting Incentives – Competitions with fantastic rewards such as international trips (Miami, Thailand, Dominican Republic and other exotic destinations), gift cards, and more., • Comprehensive Sales Training – Continuous development through the Verisure Academy leading to promotions and professional development., • Permanent Contract with a Guaranteed Base Salary – Security and stability while you grow., • Health & Pension Benefits – Including Bupa health insurance and pension contributions. What we expect from you as a Sales Team Leader: • An ambition to succeed and help others succeed, a passion for sales and coaching, • A strong team spirit, a professional and customer-oriented attitude, • We are looking for experienced sales professional with a minimum of 5 years in a sales role, ideally with experience in door-to-door sales., • A minimum of 2 years of experience in leading a team, coaching, or mentoring sales advisors., • A valid driving license (0-3 points) is required as you will be visiting our prospective clients. A DBS check (fully covered by us) will be conducted before you join. Ready to Take the Lead? If you’re a motivated sales professional with leadership ambitions, we want to hear from you! Apply today and take the next step in your career with Verisure. Verisure is an inclusive and disability-friendly employer. Our positions are open to all qualified candidates.

About the Company My client is a rapidly growing professional services business looking to recruit an experienced and proactive HR Manager to develop and deliver a comprehensive HR service across our three offices. This role is central to supporting the firm’s professional service delivery, ensuring regulatory compliance, and fostering a positive, people-centred culture. About the Role The role is part time three days a week. Responsibilities • Oversee the full employee lifecycle, including recruitment, onboarding, induction, performance management, and exit processes, • Manage and coordinate six-monthly and annual performance reviews, • Ensure ongoing compliance with UK employment law and best practice, • Support staff wellbeing initiatives, including oversight of the Medigold system, • Provide guidance and support on disciplinary and employee relations matters, • Monitor Continuing Professional Development (CPD) across the firm, • Assist with booking external training, including Mercia courses, • Maintain and update employment contracts and HR documentation, • Champion equality, diversity, and inclusion, ensuring all HR practices align with the firm’s values and legal obligations, • Attend internal meetings to represent the HR function, • Develop and maintain digital HR systems, ensuring accurate and efficient management information reporting Qualifications You will have a proven track record of working in a HR generalist role and ideally be CIPD qualified. Required Skills • Excellent interpersonal and communication skills, • Ability to work independently and take ownership of HR initiatives, • Strong organisational skills with attention to detail, • Experience implementing and managing HR systems and processes, • Ability to provide clear, practical HR advice to managers and staff Equal Opportunity Statement We are committed to diversity and inclusivity.

Business Development Manager Location: National / Sheffield (office) / Home £40,000–£50,000 + Uncapped Commission + Company Car Are you a motivated, results-driven sales professional who thrives on autonomy and building strong client relationships? This is an excellent opportunity for an experienced Business Development Manager to join a well-established, friendly, and people-focused organisation, operating across the UK. This role offers genuine ownership of your territory, the chance to build and develop your own portfolio, and the opportunity to maximise your earnings through an uncapped commission structure. You’ll be field-based, managing your own schedule and working independently to grow a robust customer base. Supported by an internal team of account managers, you’ll be free to focus on what you do best – winning new business and developing long-term client relationships. The position includes a comprehensive 6–8 week onboarding programme at the Sheffield head office. Following this, you’ll spend one day per month in the office, with the flexibility to manage your time between travelling to meet clients nationwide and working from home. If you’re looking for a role that offers autonomy, strong earning potential, and the backing of a supportive and established team, we’d love to hear from you. Key responsibilities include: • Building and managing your own portfolio across the UK, • Proactively contacting cold accounts, lapsed customers, and new prospects, • Developing relationships through networking and industry exhibitions, • Identifying opportunities within sectors such as printing and manufacturing, • Promoting new released products to new and existing accounts, • Maintaining accurate records, pulling customer history, and producing weekly reports, • Reporting directly to the Sales Manager on a weekly basis About You • A self-starter who is motivated, organised, and confident working independently, • Strong communication and relationship-building skills, • Proven sales experience working in a field based sales role taking ownership of your territory, • Comfortable managing your own schedule and working in a field-based role, • Experience working within the print industry or selling to print customers would be desirable but is not essential, • Must have a full UK driving Licence

Senior Implementation Project Manager Reports To: N+1: Director Professional Services N+2: COO Location: Sheffield Hybrid- Full-Time About inpart Inpart is the leading provider of partnering technology solutions for the biopharma industry. More than 60% of the world's largest Pharma companies and 100+ innovative Biotech’s rely on Inpart's platform to manage their partnerships. With complementary data, Inpart delivers structure, process, efficiency, security, and compliance to more than 160 clients. Our success is powered by a diverse, international team united by our core values: Customer Focus, diversity, and excellence. Job Overview We are looking for a Senior Implementation Project Manager with 5–8 years of IT consulting and project delivery experience. You will own enterprise client implementations end-to-end — on time, on budget, within scope — while driving services revenue growth and raising delivery standards across the team. You will bring consulting rigor into a fast-growing SaaS environment where accountability and measurable outcomes are non-negotiable. Responsibilities Project Delivery & Governance • Own end-to-end enterprise implementations: scope, budget, timeline, change management, and SOW compliance., • Maintain governance through structured reporting, risk management, and escalation to executive sponsors., • Define clear KPIs and success metrics for each project (e.g., time-to-first-value, adoption milestones, customer satisfaction, profitability). Client Engagement • Conduct application configuration and implementation workshops with clients to comprehensively understand and document their business processes and requirements., • Manage client stakeholders throughout onboarding: set expectations, drive value realisation, and unblock delivery. Cross-functional Collaboration & Revenue Growth • Collaborate with internal teams — including Technical Services, Product, Customer Success, and Account Management — to ensure coordinated, efficient project execution., • Drive data correction and migration activities between applications., • Identify professional services opportunities in partnership with Sales and Account Managers to support revenue growth. Leadership & Continuous Improvement • Provide mentorship and guidance to junior project managers, helping elevate the team's project management standards., • Continuously improve Inpart's delivery methodology, templates, and KPIs to drive consistency and operational excellence. Security & Compliance • Integrate security-by-design principles into all project phases, ensuring client implementations meet internal security policies and regulatory requirements., • Oversee secure data migration and handling practices, guaranteeing confidentiality, integrity, and compliance throughout the delivery process. Qualifications Required • 5–8 years of IT project management or consulting experience in SaaS, software implementation, or digital transformation., • Strong command of project KPIs (budget, margin, timeline, client satisfaction) and the discipline to prevent scope creep., • Proficiency with Excel and tools such as Jira, Trello, Notion, or equivalent for data tracking and project execution., • Skilled in PMP, PRINCE2, Agile, or hybrid frameworks — practical experience in applying these methodologies is key; formal certification is a plus., • Proven experience driving services revenue growth and collaborating with sales teams on upsell opportunities., • Fluent in English; other European languages are a plus., • Experience managing or supporting security controls in project delivery., • Prior experience in life sciences or pharma is not required but would be advantageous. Why join inpart? Impact & Ownership • Own strategic client implementations from day one, with real autonomy, direct leadership visibility, and a voice in how we build the practice., • Clear career progression path toward Lead PM or Head of Professional Services., • Annual learning and development budget to grow your skills and certifications., • Hybrid work model with flexibility while staying connected to a passionate, driven team., • Competitive salary package with performance-based bonus. Equal Opportunities As part of our equal opportunities policy, we strongly encourage all qualified individuals to apply for this position, regardless of origin, gender, sexual orientation, gender identity, religion, age, disability, or any other legally protected status. We firmly believe in the value of diversity and inclusion in our workplace and are committed to providing equitable opportunities for all our employees, from the recruitment process through to professional development. Our selection criteria are strictly based on the skills, experience, and qualifications required to perform the duties of the role.

Retail & Hospitality Auditor/ Food Safety Consultant/ Auditor Hybrid Working – A Mix of Client Visits and Remote Flexibility Sheffield and surrounding areas About Food Alert & The Citation Group Food Alert is a leading food safety and health & safety consultancy working across the UK. We specialise in the hospitality sector, supporting standout names like BrewDog, Dishoom, The Ivy Collection, and Citizen M, while also serving clients in retail, leisure, education, and healthcare. We’re part of The Citation Group, one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services. With 110,000+ clients, 15 acquisitions in 3 years, and backing from KKR, Hg Capital, and HarbourVest, our growth is accelerating and we want you to be part of it. At Citation, we don’t just provide jobs; we build careers that inspire and empower. We’re a fast-paced, forward-thinking group that values action over politics, people over process, and passion in everything we do. What You’ll Be Doing • Conducting food safety and health & safety inspections and records audits at client premises, • Producing compliance reports and practical recommendations for clients following each visit, • Delivering risk assessments, including occupational, manual handling and PPE, particularly in hospitality environments, • Supporting new client onboarding, including implementation of our digital compliance platform, ALERT65, • Providing tailored advice, consultancy and training across a wide range of environments, • Acting as Account Manager for a portfolio of clients, typically individual or small group hospitality operators, • Conducting investigations into incidents such as food poisoning, allergen issues or contamination, • Participating in our Advice Line rota, offering expert guidance and managing reactive queries, • Providing feedback internally to support continuous improvement across systems and operations, • Engaging in ongoing CPD and team development What We’re Looking For • A solid background in food safety and health & safety auditing, ideally within hospitality, • A minimum Level 4 Food Safety qualification is essential, with a BSc in Environmental Health or equivalent experience highly desirable, • NEBOSH (or equivalent health & safety qualification) is required, particularly given the scope of audits across leisure environments such as hotels, spas and swimming pool facilities, • Experience auditing higher-risk or complex environments (e.g. leisure, hotels, mixed-use sites) would be a distinct advantage, • Strong time management, communication and organisational skills, with the ability to manage a varied caseload, • A relationship-led approach, with a focus on delivering a high-quality client experience, • Full UK driving licence and access to a car Who You Are • Personable and customer-focused, able to build long-term client relationships, • Confident and constructive, with the ability to influence and drive standards, • Self-motivated, with strong problem-solving and process-thinking capabilities, • A collaborative team player who contributes positively to culture Why Join Us • Tailored on-the-job training, mentoring and progression support., • 25 days’ holiday + bank holidays + 3 ‘gift days’ over the festive period., • Additional leave benefits (e.g. marriage week, new grandparent leave)., • Enhanced sick pay and life insurance., • Employee Assistance Programme, • Healthcare cash plan including discounted gym membership., • Referral bonuses, incentive vouchers and team socials - we know how to celebrate!

Engineering Manager Location: Remote - with monthly travel to Wilmslow HQ Salary: Competitive We are The Citation Group - a collective of businesses dedicated to supporting small and medium-sized enterprises across a range of essential services. We know that running a business means juggling a lot. Our mission is to ease these pressures by providing expertise, guidance, and solutions that enable business leaders to focus on what they do best. From HR and Health & Safety to Cybersecurity, E-Learning, and ISO compliance, we’ve got you covered. Citation has achieved strong growth through a combination of organic expansion and strategic acquisitions, continually broadening our expertise, services, and reach to create a one-stop shop that supports businesses across the UK, Canada and Australia. The Role Lead multiple engineering teams to deliver secure, reliable, high-quality products at pace. You will drive modern engineering practices, DevOps maturity and AI-enabled ways of working across both our products and software delivery processes. Working closely with Product, Design, Architects and Tech Leads, you will help shape technical direction, improve delivery effectiveness, and coach teams to build, ship and operate software successfully. We are looking for someone with strong hands-on experience using and scaling AI in engineering environments, particularly AI/agentic coding assistants, and AI-enabled product capabilities. People Leadership • Lead, coach, and support multiple cross-functional engineering teams and tech leads., • Foster a culture of ownership, psychological safety, accountability, and continuous improvement., • Run regular 1:1s, provide clear feedback and support career development and performance management., • Grow leadership capability within teams so decisions can be made effectively at the right level., • Support hiring, onboarding and retention to build diverse, high-performing teams. Technical Leadership and Engineering Excellence • TDD/BDD, Clean Code, pair, and mob programming, • Automated testing across unit, integration, end-to-end and performance levels, • Secure SDLC practices from design through deployment, • Work with architects and senior engineers to evolve robust, observable, secure and cost-effective cloud-native architectures., • Maintain a strong understanding of technologies including:, • .NET / .NET Core, Java, PHP, and related frameworks, • JavaScript/TypeScript, React and modern front-end development, • Relational and NoSQL databases AI, Automation and Innovation • Drive adoption of AI and automation within engineering workflows and product capabilities., • Identify opportunities where AI can improve quality, reduce manual effort or enable new customer value., • Lead effective adoption of AI/agentic coding assistants across coding, testing, documentation and operational workflows., • Ensure AI usage aligns with security, privacy and compliance standards., • Run lightweight experiments and spikes to validate AI use cases and measure impact., • Collaborate with internal or external AI/ML specialists and vendors to integrate AI services into products and platforms., • Support the full lifecycle of AI-enabled features from prototype through to production monitoring and operation. Delivery and Stakeholder Management • Partner with Product Managers and Product Owners to define outcomes, priorities, roadmaps and delivery plans., • Ensure teams deliver small, frequent, high-quality increments and manage dependencies proactively., • Communicate clearly with stakeholders on priorities, risks, trade-offs and delivery scope., • Contribute to cross-team planning, portfolio alignment, and architectural review activities. Process, Quality and Continuous Improvement • Continuously improve team ways of working, agile delivery practices and operational processes., • Establish clear standards for testing, release management, resilience and non-functional requirements., • Use metrics and team feedback to improve delivery flow, reliability, stability and team health., • Improve cross-team coordination around technical debt, releases, environments and operational change. About you Leadership and Management • Significant experience leading software engineering teams delivering production systems., • Experience managing multiple teams or complex product-focused engineering organisations., • Proven ability to develop engineers and tech leads, manage performance effectively and improve team health. Technical • Strong background in modern software engineering, including experience with:, • .NET / .NET Core, Java, PHP and related frameworks, • JavaScript/TypeScript, React and modern front-end technologies, • Relational and/or NoSQL databases, • Practical experience with:, • CI/CD pipelines and automated testing, • Cloud platforms such as Azure and/or AWS, • Containers and infrastructure-as-code tools including Docker, Kubernetes, Terraform or Ansible, • Monitoring, logging and performance analysis tooling AI and Automation • Practical experience using and rolling out AI/agentic coding assistants in engineering teams., • Experience designing, integrating or operating AI-enabled product features., • Ability to evaluate AI tools and approaches pragmatically across value, risk, cost and compliance considerations. Behavioural • Excellent communication skills across technical and business audiences., • Strong problem-solving and decision-making capability in complex environments., • Collaborative, low-ego approach with strong cross-functional partnership skills., • Strong ownership mindset with a focus on delivering measurable outcomes. Nice to Have • Experience in B2B SaaS and/or domains relevant to Citation including HR, Health & Safety, Certification, background screening or eLearning., • Experience working across multiple business units or product portfolios., • Experience leading distributed or remote teams., • Previous exposure to ML/AI-focused engineering leadership environments. Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + 8 Bank Holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.

🌟 Technical Services Manager – Cloud & Infrastructure (Hybrid) Department: Managed Services Reports To: Services Director We’re looking for a highly experienced Technical Services Manager with deep Azure cloud expertise to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms, ensuring stability, security, and long-term value from cloud investments. 🔑 Key Responsibilities • Provide leadership and governance for the 2nd/3rd Line Infrastructure & Cloud Team, ensuring strong performance, capability development, and engagement., • Act as a senior escalation point for complex infrastructure and Azure cloud-related incidents, ensuring rapid and effective resolution., • Own and drive Azure cloud services, including IaaS, PaaS, and hybrid environments, within a managed services framework., • Lead and support Azure migration initiatives, including assessment, planning, execution, and post-migration optimisation., • Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives., • Ensure all infrastructure and Azure cloud services are secure, resilient, compliant, and aligned to customer strategy., • Build strong relationships with the customer’s IT leadership, acting as their trusted advisor on Azure cloud strategy, roadmaps, and future-state architecture., • Oversee SLA/OLA performance for infrastructure and Azure managed services, ensuring KPIs and contractual commitments are met., • Support and mentor team members, fostering deep Azure capability, technical excellence, and career growth., • Ensure compliance with policies, regulatory requirements, and ISO standards (ISO 27001, ISO 9001)., • Collaborate with Service Delivery, Transition, and Technical Account Management to ensure smooth onboarding of cloud services and migrations into BAU support., • Own the technical and cloud relationship with the customer for Infrastructure and Azure Managed Services., • Provide expert input into Azure architecture, landing zones, governance, and cloud operating models., • Shape cloud roadmaps, transformation programmes, and future-state designs aligned to business outcomes., • Champion cloud best practices, including automation (IaC), resilience, security-by-design, and scalability., • Participate in Change Approval Boards (CAB), risk assessments, and cloud governance forums., • Oversee proactive monitoring, patching, capacity management, backup, DR, and vulnerability remediation across Azure and hybrid environments., • Represent our managed service business with professionalism, clearly demonstrating ongoing cloud value, optimisation, and innovation., • Proven leadership experience within an Infrastructure, Cloud, or Technical Services environment., • Strong Azure cloud expertise is essential, including:, • Azure IaaS/PaaS, • Azure networking, security, and identity, • Azure migration strategies and tooling, • Hybrid and multi-cloud environments, • Azure managed services and operational best practices, • Strong technical background with the ability to advise on complex cloud and infrastructure solutions., • Experience acting as a trusted advisor to senior stakeholders on cloud strategy and transformation., • Passionate about cloud modernisation, service improvement, automation, and cost optimisation. We’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to build an environment where everyone feels respected, valued, and able to succeed. Not sure you meet every single requirement? People from underrepresented groups may be less likely to apply unless they meet every qualification. At Ultima, we’re committed to building a diverse and inclusive workplace, so even if your experience doesn’t align perfectly, we encourage you to apply. You might be exactly who we’re looking for. Apply now, or reach out to our Talent team if you have any questions — we’re always happy to chat about how we can make work, work for you.

About Complexio Complexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate - across people, processes, and systems. Enterprises have invested heavily in AI platforms, copilots, and data infrastructure - yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap. Our Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works - every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. Complexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. Role Purpose Enterprise organisations do not buy software - they fund outcomes. The Value Engineer exists to make the connection between Complexio's platform capabilities and the specific, quantified business outcomes each customer cares about, at every stage of the relationship. Value engineering as a discipline has become a defining commercial capability at the world's leading enterprise software companies. ServiceNow built a global Value Engineering practice to justify platform ROI at scale. Celonis pioneered value engineering in the process mining space, making quantified process improvement the centrepiece of every enterprise deal. SAP's Value Advisors and Salesforce's Business Value Consultants have made the ability to prove financial return a standard expectation in enterprise software procurement. Complexio is building this capability now - at the stage where it will have the most impact on commercial outcomes. This role sits at the intersection of business consulting, commercial strategy, and deep operational understanding. You are not a sales support function. You are an independent, credible business advisor who earns the trust of customer CFOs, COOs, and operational leadership by doing rigorous work - identifying where value is being lost, modelling what recovery is worth, and demonstrating with evidence what Complexio has actually delivered. Key Responsibilities Value Discovery & Business Case Development • Lead structured value discovery engagements with prospective customers - working with operational, financial, and technology stakeholders to identify and quantify the cost of their current automation gap, • Map customer operational workflows to Complexio's platform capabilities, identifying the specific processes, hand-offs, and inefficiencies where the EKG, Context Broker, Enterprise Automator, and Stevie create measurable impact, • Translate business case outputs into executive-ready materials - CFO-grade financial models, board-level summaries, and ROI one-pagers that withstand scrutiny from finance and procurement stakeholders, • Validate assumptions with customers through structured interviews, data analysis, and process observation - never building a business case on hypotheticals that will be challenged at approval Pre-Sales Value Engagement • Partner with Sales, Client Directors, and Solutions Consultants in enterprise sales cycles - joining customer engagements specifically to lead the value and business case workstream, • Run executive value workshops with customer C-suite and operational leadership - structured sessions that move from pain identification through to quantified opportunity in a single engagement, • Produce deal-specific value narratives and ROI models that are calibrated to each customer's operational context, financial metrics, and internal approval process, • Equip the sales team with reusable value frameworks, benchmark data, and industry-specific ROI models that accelerate deal cycles across similar customer profiles, • Support commercial proposal development by providing the financial and business value content that underpins pricing, contract structure, and deal terms Post-Sale Value Realisation • Own the value realisation framework for Complexio's customer base - defining how value is tracked, measured, and reported from deployment through to steady-state operation, • Establish baseline metrics with customers at the point of deployment - agreeing the operational and financial KPIs against which Complexio's impact will be measured Value Benchmarking & Market Intelligence • Build and maintain Complexio's value benchmark library - a structured, continuously updated repository of outcome data across customers, sectors, use cases, and platform capabilities, • Develop sector-specific value models for Complexio's primary markets - maritime operations, energy trading, industrial workflow management - grounded in real customer data and validated against industry benchmarks, • Track and analyse how value accrues over time across the customer base - identifying which deployment patterns, use cases, and adoption sequences drive the fastest and largest outcomes, • Monitor competitive value positioning - understanding how Complexio's ROI profile compares to alternatives including Microsoft Copilot, Celonis, and incumbent manual processes Internal Value Enablement • Build and maintain a value engineering toolkit accessible to the broader commercial team - including value discovery frameworks, ROI calculators, benchmark data packs, and executive presentation templates, • Partner with Product and Engineering to ensure that Complexio's platform instrumentation supports value measurement - advocating for the telemetry, reporting, and analytics capabilities that make value realisation visible to customers, • Feed value data and customer outcome evidence back into Complexio's product prioritisation process - ensuring the roadmap is guided by where the platform creates the most demonstrable impact Executive & C-Suite Engagement • Engage directly with CFOs, COOs, and operational leadership as a credible, independent business advisor - not as a vendor representative, • Lead or co-lead executive value presentations and business case reviews at board and C-suite level - with the financial and operational rigour to withstand challenge from sophisticated buyers, • Shadow Co-CEOs and the CRO in strategic customer engagements as required - providing the value and ROI narrative in high-stakes commercial discussions, • Build long-term advisory relationships with senior customer stakeholders that extend beyond individual deals and create durable commercial anchors What We're Looking For Essential • 6+ years in a value engineering, value advisory, business value consulting, or management consulting role - ideally with direct experience in enterprise software, process automation, or AI/data platform contexts, • Demonstrable experience building and presenting rigorous business cases and ROI models to C-suite and finance stakeholders - models that have withstood scrutiny and influenced major investment decisions, • Strong financial modelling capability - comfortable building NPV, IRR, and payback analyses from first principles and translating operational data into financial outcomes, • Deep understanding of how large enterprises make investment decisions - approval processes, financial hurdle rates, competing priorities, and the politics of internal sponsorship Desirable Experience in the maritime, shipping, energy, or industrial sectors - operational familiarity with voyage management, fleet operations, chartering, trading, or supply chain workflows Experience with process mining, workflow analytics, or operational intelligence tools - and the ability to use data outputs to construct value narratives Familiarity with AI automation economics - understanding how to model labour displacement, error reduction, and decision acceleration in organisations adopting AI-driven workflows Experience building value benchmark databases and sector-specific ROI frameworks from scratch Who You Are Rigorous and credible - your business cases are built on real data, sound assumptions, and transparent methodology; you do not overstate value and you do not produce numbers that collapse under scrutiny A skilled interviewer and listener - you can run a discovery session with a COO or a fleet manager and extract the operational detail you need to build a credible model, without making them feel interrogated Commercially motivated - you understand that your work directly enables revenue and you take that seriously; you are not an academic analyst, you are a commercial contributor Independently minded - you are willing to tell a customer or a sales team that a use case does not meet the value threshold, because your credibility depends on honesty, not optimism • A strong writer and presenter - you produce executive materials that are clear, well-structured, and visually compelling; you do not hide weak analysis behind impressive slides, • Intellectually curious about how industries operate - you find genuine interest in understanding how a maritime shipping company makes money, where it loses it, and what operational changes move the needle, • A builder - Complexio does not yet have a mature value engineering function; you are excited by the opportunity to create the frameworks, tools, and benchmarks that will define how the company communicates value at scale

We are looking for a Warehouse Shift Manager to oversee the day-to-day operations of Paragon’s busy warehouse in Sheffield on the 11am–7:30pm shift. As the Warehouse Shift Manager, you will focus on leading teams, ensuring operational efficiency, and delivering against customer SLAs. You’ll also take full responsibility for site operations during the late shift, working closely with fulfilment and print production teams. Key Responsibilities * Lead and support warehouse teams to ensure smooth daily operations. * Oversee stock control, inventory accuracy, and order fulfilment (OTIF). * Monitor performance against SLAs and resolve any operational issues. * Ensure safe loading/unloading and overall warehouse compliance. * Manage shift handovers and take ownership of site operations in the evening. * Drive continuous improvement across processes, efficiency, and productivity. * Maintain high standards across health & safety, housekeeping, and quality. * Communicate performance, issues, and updates clearly across teams. * Manage, motivate, and develop a team (5–10 direct reports). * Support recruitment, onboarding, and training of new team members * Monitor performance, attendance, and development through regular reviews. * Foster a positive, accountable, and high-performing team culture. Required Experience & Skills * Previous experience leading teams withi...

Customer Success Manager Location: Sheffield Working Arrangement: 3 days a week in the office Salary: Up to £50k Join a small, ambitious team where youll play a central role in shaping how customers experience a growing technology platform. This is a hands-on, high-impact position where youll work directly with customers and partners, helping them get up and running quickly while ensuring their feedback directly influences product development. What youll be doing Youll take ownership of the full customer journeyfrom onboarding through ongoing supportmaking sure customers are successful from day one. Youll work with a diverse range of users, from highly technical teams to those newer to the space, adapting your approach to meet their needs. Alongside this, youll act as the bridge between customers and the product team, turning real-world feedback into meaningful improvements. What makes this role interesting This isnt a narrow support role. Youll be involved in onboarding, support triage, customer conversations, and product feedback, all within a collaborative environment where your input genuinely shapes decisions. If you enjoy variety, ownership, and working closely with both customers and product teams, youll find plenty to get stuck into. Key areas of focus • Lead onboarding and ensure customers rea...

HR Manger Part Time Sheffield 3 Days per weekRole Summary My client is a rapidly growing professional services business looking to recruitan experienced and proactive HR Manager to develop and deliver a comprehensive HR service across our three offices. This role is central to supporting the firm's professional service delivery, ensuring regulatory compliance, and fostering a positive, people-centred culture. The role is part time three days a week Key Responsibilities • Oversee the full employee lifecycle, including recruitment, onboarding, induction, performance management, and exit processes, • Manage and coordinate six-monthly and annual performance reviews, • Ensure ongoing compliance with UK employment law and best practice, • Support staff wellbeing initiatives, including oversight of the Medigold system, • Provide guidance and support on disciplinary and employee relations matters, • Monitor Continuing Professional Development (CPD) across the firm, • Assist with booking external training, including Mercia courses, • Maintain and update employment contracts and HR documentation, • Champion equality, diversity, and inclusion, ensuring all HR practices align with the firm's values and legal obligations, • Attend internal meetings to represent the HR function, • Develop and maintain digital HR systems, ensuring accurate and e...

UK / Hybrid Salary up to £65,000 + Double OTE This is not a “maintain the system” role. This is a build it from scratch and make it thrive role. We’re looking for someone who wants to create, shape and lead our partner ecosystem from the ground up. At Marval Software, we’re entering an exciting phase of growth and expansion. Over the next five years, we have ambitious plans to scale globally, and partnerships will be a key driver of that success. This is your opportunity to join an ambitious technology company, where you’ll have the freedom and responsibility to design and implement a partner strategy that genuinely moves the needle. THE OPPORTUNITY We’re looking for an experienced Partner Development Manager who has built or significantly shaped partner programmes, not simply managed ones that already existed. You’ll work closely with senior leadership to design, implement and scale a structured partner framework that enables us to build strong, commercially successful partnerships. If you thrive in environments where you can build, influence and drive real growth, this role is for you. RESPONSIBILITIES • Designing and launching a partner programme from the ground up, • Creating a clear partner framework and process, • Identifying, recruiting and onboarding new strategic partners, • Developing commercially successful partner relationships, • Building scalable partner engagement models, • Working closely with Sales, Marketing and Leadership teams, • Driving partner-generated revenue growth, • Creating the structure, governance and tooling needed to support a thriving partner ecosystem WHAT WE ARE LOOKING FOR We’re looking for someone who: • Has experience building or launching a partner programme or framework, • Is comfortable working in a growing, ambitious environment, • Has a commercial mindset and understands revenue growth, • Enjoys creating structure where none exists yet, • Is proactive, entrepreneurial and self-driven, • Wants ownership and the opportunity to build something meaningful This role will suit someone who prefers building over maintaining. If you’ve only worked in large organisations where partner programmes were already mature and established, this may feel very different, but if you’ve been itching for the chance to create something yourself and make a mark, this could be the opportunity you’ve been waiting for. WHAT YOU'LL GET • Salary up to £65,000 depending on experience, • Double OTE for hitting revenue targets, • Real ownership and influence, • Opportunity to shape a key strategic growth channel Join a company with ambitious 5-year expansion plans Most importantly, you’ll have the opportunity to build something from the ground up and see the impact of your work directly on the business. WHY JOIN MARVAL? At Marval Software, we’re proud of the platform we’ve built and the talented people behind it. Our culture is collaborative, ambitious and focused on delivering meaningful value to our customers. As we scale, partnerships will play a critical role in our next stage of growth and you’ll be at the heart of making that happen.

Job Summary: The Engineering Team Manager will be responsible for orchestrating the planning, prioritisation, and execution of workstreams and activities within CYSIAM’s Engineering function. This role ensures that projects, customer onboarding and engineering tasks are aligned with organisational objectives, while fostering strong collaboration across all functions in CYSIAM. This includes close working relationships with Onboarding Project Managers, our Security Operations Centre (SOC), Cyber Threat Intelligence team and Compliance experts. The role will serve as the bridge between technical engineers, leadership, and stakeholders to ensure engineering initiatives are delivered efficiently, effectively, and with clear visibility. Key Responsibilities: Team Coordination & Leadership ► Oversee day-to-day workflows, task allocation, and scheduling for the security engineering team. ► Act as the primary point of contact for cross-functional coordination with Onboarding, CTI, SOC and other CYSIAM functions. ► Facilitate sprint planning, standups, and retrospectives to maintain operational efficiency. ► Line management of Engineering Team personnel. Project Management ► Manage the security engineering project roadmap, aligning deliverables with organizational priorities. ► Track progress, risks, and dependencies, ensuring transparency through reporting. ► Support planning and execution of engineering activities. Process & Continuous Improvement ► Establish and maintain best practices for secure engineering workflows. ► Implement process improvements for faster, more reliable delivery. ► Promote knowledge sharing, training, and career development across the team and company. Stakeholder Engagement ► Provide the business leaders, project managers and other stakeholders with updates on progress, risks, and resource needs. ► Translate technical Engineering activities for executive, customer and non-technical stakeholders. ► Ensure compliance with security policies, contractual requirements, and industry standards. ► Work with stakeholders to improve visibility of Engineering activities to aid planning and delivery to customers Required Skills and Experience: ► Proven experience in technical project management. ► Good understanding and demonstrable experience of project management methodologies (e.g. Agile, Prince2, Waterfall). ► Strong background in coordinating cross-functional technical teams. ► Excellent organisational, communication, and leadership skills. ► Experience managing agile workflows using tools such as Jira, Confluence, Teamwork or similar. Highly Desirable: ► 5+ years of project management experience in IT, security engineering or cyber security projects. ► Understanding of secure architecture and security engineering. ► Prior experience in managing hybrid or remote-first teams. ► Project management related certifications (e.g.,PMP, SAFe Agile, AgilePM). ► Familiarity with common security tools, frameworks, and compliance standards (e.g., ISO 27001, NIST, SOC 2). ► Experience with Sentinel, Splunk, or CrowdStrike This role requires the successful candidate to be eligible to obtain and maintain UK security clearance. The Company: CYSIAM provide security and confidence through world-class cyber security services tailored to our clients’ individual requirements. This includes 24/7/365 detection and response through persistent overwatch of networks and data, giving our clients the best chance of protection from cyber-attack. We are innovative, adaptable, and responsive cyber security leaders whose up to the minute expertise ensures our partners get the best-in-breed security resilience. Our team is passionate about helping people and organisations survive and thrive in the digital age. We are a values-based organisation, trust is at the heart of what we do, and we leave our egos at the front door. We need people that are humble, have the highest integrity and want to be part of building a world class security team. If you would like to apply for this role, please send a CV and a brief statement explaining your interest in this role and your relevant experience to

Account Manager A truly outstanding opportunity has arisen for a motivated, results-driven individual to join one of the UK’s leading communities for technology businesses and managed service providers. Our client provides an eco-system alongside powerful tools to individuals and organisations to connect, share resources, and collaborate for mutual benefit. They foster a supportive environment where their member companies can grow professionally and personally while contributing to the collective success of the group. We are looking to speak with applicant who can demonstrate commitment to excellence, a willingness to contribute meaningfully to this outstanding business and a dedication to help others achieve shared goals! Main responsibilities for the Account Manager: As an Account Manager, you will be responsible for building and maintaining strong client relationships, driving revenue growth through account development and retention. You will identify opportunities to expand existing accounts while supporting new business initiatives to ensure continued growth and financial stability, reporting to the General Manager. • Act as the primary point of contact for members, ensuring they maximise the value of the network., • Support member onboarding, engagement, and ongoing participation., • Build and maintain strong member relationships to maximise engagement, retention, and long-term value., • Collaborate with Board Members to support and implement effective sales processes across the network., • Support new business opportunities within the Managed Services sector., • Identify opportunities to deepen relationships through services, events, or collaborations., • Assist in expanding the company’s presence by targeting new markets, members, and industry sectors., • Maintain a structured sales pipeline using CRM platforms (e.g. HubSpot), ensuring data accuracy and timely follow-ups., • Deliver tailored presentations and proposals to prospective clients and members., • Build and maintain strong, long-term relationships with clients, partners, and internal stakeholders., • Support pricing discussions and contractual negotiations, ensuring timely and efficient agreement processes., • Aid in the alignment of account management and business development activities with the wider company strategy., • Consistently achieve performance targets while maintaining a balanced focus on both short- and long-term objectives., • Ensure compliance with company policies and health and safety requirements. Main Requirements for the Account Manager: • Minimum of 5 year’s previous experience in a B2B role ideally within IT sector., • Strong interpersonal and communication skills, with the ability to build rapport and credibility with clients and internal teams., • In-depth knowledge of account / sales processes, sales funnels, and customer relationship management systems., • Established history of cultivating strong client relationships and closing deals., • Expertise in prospecting and lead generation, with a strategic focus on engaging with business principals and key decision-makers., • Ability to work independently with minimal supervision and thrive in a fast-paced, dynamic environment., • Consistently demonstrate a positive attitude in approaching challenging situations., • Outgoing and confident personality with a friendly manner. What we offer in return to the successful Account Manager: • Monday to Friday- Hybrid Role, • Company Bonus, • Salary £40,000 per annum, • UK’s leading wealth management pension scheme, • Training and career development prospects, • 22 days holiday entitlement + Bank Holidays If you are passionate about making a significant impact and want to be part of a dynamic team and unique organisation, this role is for you! Please do not hesitate to contact us for more details. Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy

Customer Success Manager Location: Sheffield Working Arrangement: 3 days a week in the office Salary: Up to £50k Join a small, ambitious team where you’ll play a central role in shaping how customers experience a growing technology platform. This is a hands-on, high-impact position where you’ll work directly with customers and partners, helping them get up and running quickly while ensuring their feedback directly influences product development. What you’ll be doing You’ll take ownership of the full customer journey—from onboarding through ongoing support—making sure customers are successful from day one. You’ll work with a diverse range of users, from highly technical teams to those newer to the space, adapting your approach to meet their needs. Alongside this, you’ll act as the bridge between customers and the product team, turning real-world feedback into meaningful improvements. What makes this role interesting This isn’t a narrow support role. You’ll be involved in onboarding, support triage, customer conversations, and product feedback, all within a collaborative environment where your input genuinely shapes decisions. If you enjoy variety, ownership, and working closely with both customers and product teams, you’ll find plenty to get stuck into. Key areas of focus * Lead onboarding and ensure customers reach value quickly * Act as the first point of contact for support, triaging and resolving issues efficiently * Build strong customer relationships and gather structured feedback * Work closely with product and engineering to improve the platform * Contribute to documentation, enablement materials, and scalable support processes How you’ll work You’ll engage with a wide spectrum of customers, so strong communication and adaptability are key. You don’t need to be an engineer, but you should be comfortable understanding technical concepts and working alongside engineering teams to resolve issues. What we’re looking for * Experience in customer success, onboarding, or B2B SaaS support * Strong communication skills with the ability to work across technical and non-technical audiences * A proactive, problem-solving mindset with a focus on unblocking customers quickly * Interest in learning technical concepts and collaborating with engineering teams * Comfort working in a fast-moving, evolving environment Additional details * Support hours: UK working hours (9:00–5:00) * Opportunity to contribute to AI-driven improvements and automation across the function * Exposure to tools such as CRM and ticketing systems We welcome diverse applicants and are dedicated to treating all applicants with dignity and respect, regardless of background

Payroll Senior Location: Leeds or Sheffield (flexible office base) Job Type: Permanent Salary: £30,000 £34,000 (DOE) Hours: Full-time, 37.5 hours per week (flexible to 30 hours for the right candidate) Working Pattern: Hybrid 1 day working from home About the Role An established accountancy firm is seeking an experienced Payroll Senior to join its payroll team. The successful candidate will manage a portfolio of payroll clients from start to finish, delivering a high-quality, accurate, and compliant service across a range of payrolls and workplace pension schemes. This role is suited to a proactive individual who can work independently, manage deadlines effectively, and communicate with a wide range of stakeholders. Key Responsibilities Managing a portfolio of payroll clients end-to-end Processing payrolls and BACS payments accurately and on time Administering workplace pension schemes Liaising with HMRC on payroll matters Setting up new payroll clients and onboarding processes Completing advanced payroll tasks, including pension setup, PAYE scheme closures, and payroll analysis Handling payroll queries from clients, employees, and internal teams Supporting managers with reporting and payroll-related queries Assisting with training and development of junior payroll team members Additional Duties Maintaining accurate payroll records and internal systems Handling ad hoc queries and supporting the wider team Completing analysis work using Excel and Word Supporting the Payroll Manager with organisational tasks Contributing to process improvements and making recommendations Skills, Experience & Qualifications Essential Proven payroll experience within a bureau environment Ability to work independently and manage workload under pressure Strong organisational and communication skills Confident liaising with clients, employees, and colleagues High level of accuracy and attention to detail Good literacy and numeracy skills GCSEs in Maths and English (AC or equivalent) Desirable CIPP qualification (or working towards) Experience using BrightPay payroll software Personal Attributes Professional and approachable manner Ability to work both independently and as part of a team Positive, proactive attitude Willingness to learn and develop Benefits Medicash healthcare plan Subsidised gym membership Enhanced sick pay Death in service benefit (4x salary) Employee Assistance Programme Buy and sell holiday scheme Interest-free season ticket loan Professional subscription fees paid Contributory pension scheme Employee and client referral scheme Social committee and regular events TPBN1_UKTJ

Beyond Talent Solutions is delighted to be supporting a well established values-led organisation in the Sheffield area with the appointment of a Part Time HR Coordinator on a 12‑month fixed-term basis, focusing on delivering a specific HR project. This is a fantastic opportunity for an experienced HR professional who enjoys a hands-on, people-focused role, operating as part of a small but committed HR team. Reporting into the HR Manager, you’ll provide both practical HR support and advisory input across a varied and rewarding organisation. You’ll work closely with managers, volunteers and stakeholders, offering guidance while ensuring best practice across HR administration, recruitment and employee lifecycle processes. Key responsibilities will include: Providing day-to-day HR support and first-line advice to managers and teams Supporting recruitment activity end-to-end, from advert stage through to onboarding Issuing contracts and managing pre-employment checks Coordinating inductions, probation tracking and training records Maintaining accurate personnel records in line with GDPR requirements Supporting policy and handbook updates to reflect current employment legislation Using HR systems (including Access People HR) to maintain accurate employee data Assisting with HR projects linked to the fixed-term funding You’ll also support managers with sensitive areas such as returns to work, occupational health referrals and absence management - always with a compassionate, practical HR approach. About you This role will suit someone who enjoys variety and autonomy, and who is confident working with stakeholders at different levels. You’ll ideally bring: CIPD Level 5 (or working towards) A solid grounding in UK employment law Experience supporting recruitment and onboarding processes The confidence to advise managers using HR policies and best practice Strong attention to detail and comfort using HR systems and Microsoft Office A calm, approachable manner and a genuine interest in supporting people Driving license and access to own car to be able to visit different sites across the area Experience within a charity or not-for-profit organisation would be advantageous, but is not essential. The contract This position is offered on a 12‑month fixed-term contract, ideally c.24 hours a week, aligned to specific funding, with potential for this to be extended or become permanent. Why apply? A varied and meaningful HR role with real impact Exposure to a broad HR remit across multiple stakeholders Supportive management and a collaborative environment An opportunity to contribute to a clearly defined HR project

Influencer Onboarding & Growth Manager.

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