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tonies is the world’s leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination.The Customer Happiness Manager manages the day to day UK Customer Happiness operation by working with an external BPO partner. They serve as the subject matter expert and knowledge holder for all tonies® UK & IE information. The focus of this role is ensuring that UK customer queries are answered on time, by keeping workflows efficient and consistently updated to allow the customer's issues to be addressed promptly and efficiently. • UK Operations, • Own the Zendesk inboxes, ensuring that all tickets are handled within SLA and processed on time. Contacts include Offline written tickets, Live Chats, Returns, Reviews, • Handle escalated tickets where manager input is required, • Deliver training for new starters, • Complete Quality Assurance Audits, • Process Adyen and PayPal disputes, • Business Central administration, ensuring accurate processing, posting, and reconciliation of transactions., • Work closely with UK Operations and Marketing teams to proactively prepare for revenue generating initiatives, and to reactively communicate issues as they arise, • Collaborate with the Socials team on donation initiatives, including coordinating and documenting donation orders., • Consolidate and share team feedback about necessary changes and updates that will help improve the customer experience, • Complete weekly CSAT analysis to determine drivers of dissatisfaction and pain points, • BPO Management, • Ensure the BPO agents provide an amazing customer experience across all support channels, • Responsible for hitting Global Customer Happiness KPIs, • Main contact point for BPO for any UK customer related issues, • Mentor and provide support for tickets and questions escalated by BPO agents, • Global Collaboration, • Work with Global Zendesk administrator in order to design and implement chatbot experiences, • Work with Global Customer Happiness counterparts on standardised onboarding processes and training materials, • Calibrate with other Global Customer Happiness teams on Quality Assurance topics, • Represent Customer Happiness in collaborative work with the Quality and Legal teams for High Risk issues, • Experience managing or working closely with a BPO or outsourced support partner, • Strong working knowledge of Zendesk (or comparable helpdesk platform), including inbox and SLA management, • Experience handling payment disputes/chargebacks (e.g. Adyen, PayPal) is a plus, • Proven ability to design, deliver, and continuously improve training programs, • Comfortable conducting Quality Assurance audits and translating findings into coaching and process improvements, • Analytical mindset, with experience using CSAT and other KPI data to identify root causes and drive improvements, • Excellent stakeholder management skills, able to work cross-functionally with Operations, Marketing, Product, Quality, and Legal, • Strong communicator, comfortable owning escalated and high-risk customer issues, • You must be currently located in the UK., • Global Teamwork: We collaborate across departmental and country borders. You’ll be part of a truly international community where every voice is heard., • Come as you are: This applies to the dress code and everything else. We believe you give your best when you feel truly comfortable being yourself., • Competitive Package: We offer a competitive salary and a range of comprehensive benefits tailored to your specific location, which we’ll share during the recruiting process., • Collaboration & Community: We’re big on "we." You’ll join a team that values connection and celebrates wins together, no matter the time zone., • Continuous Learning: Benefit from internal/external training and an individual learning budget to keep your skills as sharp as a Tonie’s ears., • Tonie Discounts: Enjoy attractive discounts on our entire range of products. You’ll quickly become the favorite guest at every birthday party!, • Rest & Recharge: Great work requires a clear head. You’ll enjoy generous paid time off to ensure you have plenty of time for your own stories.As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you!Here at tonies, we are changing the way children listen to their favourite audio content, by making digital audio tangible. We have created a safe and playful way for children to experience stories, music and educational content that is loved by parents and children alike. By combining the best of digital technology with the magic and playfulness of figurines (the so-called Tonies), our screen-less toniebox provides the perfect platform to enjoy all the benefits and fun of great audio content, without adding to children’s screen time.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Hybrid (WFH, Client Offices and minimum 1 day a month in Sevenoaks) Full time (4 days considers with a Tuesday or Wednesday as the day off) At The Fractional HR Department, we provide practical, flexible HR support for small businesses and growing teams, giving them expert people advice without the cost or complexity of a full‑time hire. Our approach is simple, human and effective. We focus on clear advice, no‑nonsense processes and HR that genuinely helps businesses grow. We don’t hide behind jargon or over‑engineered solutions, we give our clients what they actually need, when they need it. We work as an embedded extension of our clients’ teams, building close, trusted relationships with founders and leaders. Our clients are entrepreneurial, fast‑moving and values‑led, which means our roles are hands‑on, varied and full of opportunity to make a real impact. We’re looking for an experienced People Partner to join our Fractional HR team. This is a true generalist partnering role, ideal for someone who enjoys autonomy, variety and working closely with SME leaders. You’ll support your own portfolio of clients, helping them navigate growth, change and day‑to‑day people challenges with confidence and calm. Employee relations expertise is a core part of this role. While ER isn’t the majority of our work, you’ll need the confidence and judgement to lead on complex or sensitive situations when they arise, providing clear, practical and legally sound advice. Alongside ER, you’ll deliver and shape HR projects, contribute to account development and play an active role in evolving our services, all with the support of our wider People Partner and HR Support Teams. • Acting as a trusted People Partner to founders and directors, supporting business growth through annual People Plans, • Providing clear, practical and legally compliant HR advice across the employee lifecycle, • Leading on employee relations matters including disciplinaries, grievances, performance, sickness, redundancies, restructures, TUPE, change processes and variations to terms, • Bringing structure and calm to evolving or ambiguous people situations, • Using HR data and insight to inform recommendations (e.g. absence trends, benchmarking), • Identifying and delivering HR projects that strengthen people practices in ways that are simple, scalable and genuinely useful, • Coordinating recruitment activity and supporting effective onboarding, • Developing and embedding performance management approaches, • Implementing and managing our partner HR systems, • Coaching and supporting managers to build confidence in handling people issues, • Preparing and reviewing contracts, policies and core HR documentation, • Designing and delivering practical client training on topics such as appraisals, ER basics and manager capability, • Managing ongoing client relationships and undertaking periodic service reviews, • Identifying opportunities for additional project work or enhanced support, • Responding to inbound new business enquiries, • Helping prepare realistic scopes, proposals and resource forecasts, with a commercially minded approach, • Sharing insight and best practice across the People Partner team, • Contributing ideas to improve processes, tools and ways of working, • Supporting the development of specific service lines or offerings as we grow, • Delivering our training courses and hold webinars that build trust in our expertise, showcase our approach, raise brand awareness and naturally generate new opportunities You’ll thrive in this role if you: • Have solid UK generalist HR experience, ideally supporting SMEs, • Bring strong employee relations experience and confidence leading on cases, • Can provide clear, structured advice even when situations feel fast‑moving or unclear, • Have good commercial judgement and understand the realities of small businesses, • Communicate with clarity, warmth and professionalism, • Can balance multiple priorities without losing sight of detail, • Enjoy working autonomously while valuing collaboration and shared standards, • Hold CIPD Level 5 (or equivalent), • Experience within HR Consultancy, • Exposure to a wide variety of industries and people challenges, • Accelerated learning and professional growth across ER, projects and partnering, • Flexible and hybrid working options, • A collaborative, supportive HR team who share knowledge and back each other, • Opportunities to shape services and influence how we work, • Free refreshments and snacks in the Sevenoaks office Experience in a consultancy environment is welcome but not essential, what matters most is your ability to build trust, deliver practical HR and work confidently with SME leaders. This role is offered on a full‑time, Monday to Friday basis. However, we’re open to conversations about alternative working patterns (including part‑time or specific days/hours). Sharing your preferences won’t affect your application, it simply helps us understand potential flexibility as we review candidates. #J-18808-Ljbffr

Westerham £27,000 Are you looking to build a successful career in HR? We are seeking an enthusiastic HR Assistant to join a friendly and supportive HR team. This is an excellent opportunity for someone who is currently studying towards, or looking to pursue, a CIPD Level 3 qualification. • Managing recruitment administration, including approving and publishing vacancies through the Applicant Tracking System (ATS), • Coordinating pre-employment checks and onboarding activities for new starters, • Preparing and issuing offer letters, contracts of employment, and employment documentation, • Administering employee changes, including contract amendments and payroll-related updates, • Managing leaver processes and maintaining accurate employee records, • Monitoring key employment dates and compliance requirements, including DBS renewals and other statutory checks, • Supporting TUPE transfer processes by collating employee information and ensuring accurate payroll and HR record updates, • Managing employee absence administration, including annual leave, sickness, maternity, and paternity records, • Preparing redundancy calculations and associated documentation, • Providing administrative support for employee relations matters, including arranging meetings and taking notes during investigations, disciplinary, and grievance hearings, • Supporting managers with informal and Stage 1 sickness absence processes, • Responding to employee and manager queries in a professional, confidential, and timely manner, • Maintaining accurate HR records and ensuring compliance with employment legislation and company policies, • A genuine interest in Human Resources and developing a career within the profession, • Excellent attention to detail and accuracy, • The ability to manage multiple tasks and prioritise effectively, • A customer-focused approach with the ability to build positive working relationships, • The ability to work independently and maintain confidentiality, • Good IT skills, including Microsoft Word and Excel, • Previous experience within an HR or Administration environment, • Experience using HR information systems or databases, • Knowledge of HR administration processes and employment lifecycle activities, • An understanding of employment legislation and HR best practice, • Experience developing or improving administrative procedures, • Exposure to all areas of the employee lifecycle, • Support and mentoring from an experienced HR team, • Opportunities for professional development and further HR qualifications, • The chance to work closely with HR Business Partners, Employee Relations specialists, Payroll, and operational managers, • A varied and rewarding role within a people-focused organisation Due to the location of the office and limited public transport links, access to your own transport is highly desirable. We recommend considering your commute before applying. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels UK is an Equal Opportunities Employer. #J-18808-Ljbffr

Valence School is seeking an HR professional to provide day-to-day administration across all HR functions, handling queries promptly and professionally. You will coordinate recruitment from advertising through to appointment, ensuring pre-employment checks and onboarding meet Safer Recruitment requirements. You will coordinate staff probation and promotions, assist with absence monitoring and HR reporting, and support the HR Manager with employee relations. #J-18808-Ljbffr

Hybrid (WFH, Client Offices and minimum 1 day a month in Sevenoaks) Full time (4 days considers with a Tuesday or Wednesday as the day off) At The Fractional HR Department, we provide practical, flexible HR support for small businesses and growing teams, giving them expert people advice without the cost or complexity of a full‑time hire. Our approach is simple, human and effective. We focus on clear advice, no‑nonsense processes and HR that genuinely helps businesses grow. We don’t hide behind jargon or over‑engineered solutions, we give our clients what they actually need, when they need it. We work as an embedded extension of our clients’ teams, building close, trusted relationships with founders and leaders. Our clients are entrepreneurial, fast‑moving and values‑led, which means our roles are hands‑on, varied and full of opportunity to make a real impact. The role We’re looking for an experienced People Partner to join our Fractional HR team. This is a true generalist partnering role, ideal for someone who enjoys autonomy, variety and working closely with SME leaders. You’ll support your own portfolio of clients, helping them navigate growth, change and day‑to‑day people challenges with confidence and calm. Employee relations expertise is a core part of this role. While ER isn’t the majority of our work, you’ll need the confidence and judgement to lead on complex or sensitive situations when they arise, providing clear, practical and legally sound advice. Alongside ER, you’ll deliver and shape HR projects, contribute to account development and play an active role in evolving our services, all with the support of our wider People Partner and HR Support Teams. What you’ll be doing • Acting as a trusted People Partner to founders and directors, supporting business growth through annual People Plans, • Providing clear, practical and legally compliant HR advice across the employee lifecycle, • Leading on employee relations matters including disciplinaries, grievances, performance, sickness, redundancies, restructures, TUPE, change processes and variations to terms, • Bringing structure and calm to evolving or ambiguous people situations, • Using HR data and insight to inform recommendations (e.g. absence trends, benchmarking), • Identifying and delivering HR projects that strengthen people practices in ways that are simple, scalable and genuinely useful, • Coordinating recruitment activity and supporting effective onboarding, • Developing and embedding performance management approaches, • Implementing and managing our partner HR systems, • Coaching and supporting managers to build confidence in handling people issues, • Preparing and reviewing contracts, policies and core HR documentation, • Designing and delivering practical client training on topics such as appraisals, ER basics and manager capability Account management & new business support • Managing ongoing client relationships and undertaking periodic service reviews, • Identifying opportunities for additional project work or enhanced support, • Responding to inbound new business enquiries, • Helping prepare realistic scopes, proposals and resource forecasts, with a commercially minded approach Contributing to our wider team • Sharing insight and best practice across the People Partner team, • Contributing ideas to improve processes, tools and ways of working, • Supporting the development of specific service lines or offerings as we grow, • Delivering our training courses and hold webinars that build trust in our expertise, showcase our approach, raise brand awareness and naturally generate new opportunities About you You’ll thrive in this role if you: • Have solid UK generalist HR experience, ideally supporting SMEs, • Bring strong employee relations experience and confidence leading on cases, • Can provide clear, structured advice even when situations feel fast‑moving or unclear, • Have good commercial judgement and understand the realities of small businesses, • Communicate with clarity, warmth and professionalism, • Can balance multiple priorities without losing sight of detail, • Enjoy working autonomously while valuing collaboration and shared standards, • Hold CIPD Level 5 (or equivalent), • Experience within HR Consultancy What you’ll get from us • Exposure to a wide variety of industries and people challenges, • Accelerated learning and professional growth across ER, projects and partnering, • Flexible and hybrid working options, • A collaborative, supportive HR team who share knowledge and back each other, • Opportunities to shape services and influence how we work, • Free refreshments and snacks in the Sevenoaks office Experience in a consultancy environment is welcome but not essential, what matters most is your ability to build trust, deliver practical HR and work confidently with SME leaders. Working pattern This role is offered on a full‑time, Monday to Friday basis. However, we’re open to conversations about alternative working patterns (including part‑time or specific days/hours). Sharing your preferences won’t affect your application, it simply helps us understand potential flexibility as we review candidates. #J-18808-Ljbffr

Trans Global Projects (TGP) is a global leader in project logistics management, headquartered in England, with offices on six continents. Alongside exceptional project logistics services, TGP specialises in ship chartering and transport engineering, serving industries such as oil and gas, renewables, mining and metals, construction and infrastructure, and power. TGP’s subsidiaries provide comprehensive global freight forwarding solutions, complemented by value-added services including customs brokerage, insurance, and biosecurity. With a focus on delivering tailored solutions for complex logistical challenges, Trans Global Projects ensures reliable support for even the most demanding requirements. Role Summary TGP is recruiting a highly organised and proactive Junior Chartering Broker to support day-to-day chartering activities of TGP’s Headquarters in Sevenoaks. This includes but not limited to assisting with preparation of Freight Quotations, liaising with other TGP offices to collect information required for preparation of tenders, maintaining and updating databases with RFQs, editing Booking Notes and Charterparties under close supervision of the Chartering Manager, sourcing cargoes, advising internal teams, and ensuring operational excellence and risk mitigation in vessel chartering and other related shipbroking activities. The successful candidate will be highly IT-literate, with strong Microsoft 365 skills, and will report directly to the Group Chartering Manager who plays a critical role in shaping the future of TGP’s operations, driving transformation, and delivering value to clients worldwide. Key Responsibilities • Assist the Chartering Manager with the daily execution of TGP's UK chartering activities., • Update and maintain RFQ databases., • Create and review fixture recaps and Booking Notes under the supervision of a Chartering Manager., • Liaise with Sales Managers of other TGP Offices to coordinate the preparation of quotations for tenders and spot cargoes., • Prepare and send offers to clients under the supervision of Chartering Manager., • Perform voyage route planning under supervision of the Chartering Manager., • Handle post-fixture matters including demurrage/despatch, BAF, and dead freight claims., • Maintain and update chartering procedures and ensure global compliance across TGP offices., • Source market cargoes that align with TGP’s strategic interests., • Occasionally travel internationally to support commercial teams., • Liaise closely with other Chartering Team members and execute charter parties with clients and owners/operators., • Follow all procedural requirements as outlined in TGP’s chartering protocols., • Support chartering commercial activities globally, as required. Candidate Profile, • 1-2 Years experience in a Junior Commercial/Admin Role with a Freight Forwarder, Ship's Agency, Stevedore, Post Fixture or Operations, Shipowner, Charterer, Terminal Operator., • Academic qualification in shipping desirable, but not essential., • Basic understanding of vessel types, different types of cargo, and the shipping chain. From sourcing of the cargo all the way to delivery., • Familiarity with BIMCO forms and chartering terms is advantageous., • Must be able to handle multiple tasks simultaneously, and able to manage occasionally tight deadlines., • Willingness to travel globally and engage with clients and internal stakeholders., • Excellent written and verbal English; capable of drafting clear, non-technical documents., • Highly proficient in Microsoft 365 and document management systems., • Organised, diligent, and proactive with a global mindset., • Passionate about continuous improvement and procedural compliance. Working Arrangements This role is based in Sevenoaks, UK. A minimum level of in‑office attendance is required, and candidates should be prepared to work at other TGP office locations as part of a collaborative and deadline‑driven team. While some hybrid working flexibility may be considered following successful onboarding, regular presence in the office is required and highly desirable. Benefits • Competitive annual salary and leave allowance., • Pension scheme with matching Company contributions up to 5% of basic salary., • Group Life Assurance of up to 3x basic annual salary., • Discretionary bonus scheme. Referrals increase your chances of interviewing at Trans Global Projects (TGP) by 2x • Entry level, • Full-time, • Finance and Sales Transportation, Logistics, Supply Chain and Storage #J-18808-Ljbffr

You will provide day to day administration support for all HR related matters across all HR functions, ensuring queries are dealt with promptly and effectively. You will coordinate the recruitment process from advertising through to appointment ensuring all pre-employment checks and onboarding processes meet safer recruitment requirements. You will also be responsible for coordinating the staff probation and promotion processes and assist with absence monitoring and HR reporting, supporting the HR Manager with employee relations. You will maintain accurate HR records in line with data protection requirements., You will have the chance to contribute to supporting the delivery of high quality education, learning and care to our students and where your work has a direct impact on staff experience and organisational effectiveness. We are looking for an HR professional who has a minimum of 3 years experience of working in a busy and varied HR department. You will have a good knowledge of HR employment legislation and can handle confidential information with discretion and professionalism. You will also demonstrate strong interpersonal and communication skills, be able to work independently and manage multiple priorities whilst also working collaboratively as part of a team. Attention to detail, strong administration skills and confidence with MS Office packages and HR information systems are essential along with a professional, positive can-do attitude. Experience working within education would be advantageous but is not essential. • Generous pension scheme & life cover, • Staff well-being sessions and support, • Retail discounts and subsidised meals, • Free on-site parking and refreshments #J-18808-Ljbffr

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work. The People Team plays a critical role in supporting our services to deliver our work.We're a team of nearly 20, and workfrom our offices in Brasted, Kent, Central London and remotely (withtravel to our services). If you're looking for your first or second job in HR and already have impressive administrative and organisational skills, as well working towards your CIPD level 3 or equivalent then we have the ideal role for you. As People Operations Officer you will be delivering a customer-focussed HR processing service for a number of areas of our organisation. You will beworking with our Service Managers to ensure they work to our HR polices, processes and practices. This will include: • Using the ATS system to approve and publish roles, • Carrying out backgroundchecks and onboarding new staff., • Issuing offer letters and contracts of employment., • Administering the leaver processes., • Processingvariations to contractsand payroll changes and entering timesheets., • Monitoring key events and dates relevant to the employment relationship (e.g. DBS renewals) and takingappropriate action., • Collatinginter-company transfer (TUPE) data as required and implementing the payroll and records aspects of TUPE transfers, • Managing the employee absence processes, including annual leave, sickness, maternity and paternity., • Preparingredundancy calculations, • Supporting with grievance and disciplinary investigations by making arrangements and taking notes., • Supporting Managers with informal and Stage 1 sickness absence cases., • Dealing in a sensitive and professional manner with enquiries from all sources and maintaining privacy and confidentiality at all times You will be managed by our People Operations Manager, and will be working with a wider People team who support other areas of the organisation, so there will be plenty of opportunities to learn from others, hear more about what we do and how you play a part in the bigger picture. You'll also be working closely with the rest of the team in particularly the Strategic People Partners and ER & Wellbeing team. Your relationship with our Payroll team isalso going to be key. An understanding of, or keen interest in HR is essential, while some experience of the area would be desirable. We will also look to supporting you with further development and in gaining a recognised qualification in HR support. To succeed in thisrole you must possess a good basic education and strong administrative skills - including a familiarity with Word and Excel, and experience of using mail merge and databases. You will be able to work on your own initiative and maintain confidentiality. In addition, you must be able to demonstrate: • The ability to build and develop strong working relationships, • A strong customer service ethos and good communication skills, • The ability to work effectively under pressure, • Time management and prioritisation skills, • Excellent attention to detail and accuracy., • Experience of working in a busy Human Resources or Finance Department., • Experience of using a HR database system., • Knowledge of the main areas of HR administration Salary: £27,184 per annum. Access to your own means of transportation would be beneficial,as the local bus service is unfortunately neither frequent or reliable. We recommend you research your potential commute ahead of applying. Screening: Successful admission to post subject to an employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do. Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. We aim to review applications as quickly as possible. However, due to the volume ofinterest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. Please note, we will conduct an online search as part of our due dilligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr

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