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In 2025, Outcomes First Group were officially certified as a Great Place to Work for the sixth year running. Job Title: Employee Relations Manager Location: Bolton | Hybrid Working Hours: 37.5 hours per week | Monday–Friday Salary: Up to £50,000 (dependent on experience) Contract: Full Time | Permanent UK applicants only | No sponsorship available About us Outcomes First Group is the largest independent provider of high-quality special needs education and care in the UK. We deliver research-led, personalised education that helps every child thrive. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised learning and opportunity, and our promise is simple: we listen, work together, and hold each other accountable to make the remarkable happen. About the Role The Employee Relations (ER) Manager plays a pivotal leadership role within our central People Services function, with responsibility for shaping and delivering high-impact people strategies that support organisational performance and cultural excellence. Leading the advisory function and provides senior oversight of employee relations, policy development, case management, and ER analytics. You will act as the final escalation point for complex ER matters, while driving continuous improvement through insight-led decision-making, process optimisation, and strong collaboration with HR Business Partners and senior stakeholders. This role offers a unique opportunity to contribute to Outcomes First Group’s HR transformation journey and to influence meaningful, organisation-wide change within a values-led environment. What You’ll Be Doing • Lead and develop the People Services advisory function, ensuring high-quality, consistent and proactive support, • Own and develop HR dashboards and people analytics, generating actionable insights to inform divisional and organisational strategies, • Analyse trends across ER, absence, turnover and performance data to identify risks, gaps and opportunities, • Embed people insights into the Quarterly Performance Review (QPR) process to support strategic planning, • Lead the development, implementation and review of HR policies, ensuring legal compliance and organisational alignment, • Act as the final escalation point for complex employee relations cases, including ACAS conciliation and Employment Tribunal representation, • Oversee the case management framework to ensure fair, timely and consistent case outcomes, • Partner with leaders to strengthen leadership capability, accountability and confidence in people decision-making, • Use ER data to inform improvements across recruitment, onboarding and induction processes, • Lead, coach and upskill People Advisors, fostering a culture of continuous improvement and professional development, • Act as a subject matter expert in employment law, HR policy and best practice, • Contribute to HR-led projects such as system enhancements, policy transformation and organisational change initiatives, • Ensure all people activity aligns with safeguarding, compliance and statutory requirements Essential Experience & Skills • Proven experience in a HR generalist or employee relations leadership role, • Strong ER background, including managing complex and sensitive cases, • In-depth knowledge of UK employment law and HR best practice, • Experience leading, coaching and developing HR advisory teams, • Strong analytical capability with experience using HR data to drive improvement, • Ability to influence, challenge and partner effectively with senior stakeholders, • Excellent written and verbal communication skills, • Experience supporting HR transformation or continuous improvement initiatives, • Highly organised with strong attention to detail and ability to manage competing priorities, • Advanced Microsoft Office skills and experience using HR systems Desirable • Experience working within education, care, or similarly regulated environments, • Experience supporting large, multi-site or geographically dispersed organisations, • Project management experience within an HR function, • Experience contributing to HR system or process redesign Why Join Us? Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scotland, and Wales. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect. By joining our central HR team as an HR Manager, you’ll play a key role in shaping people strategy, strengthening leadership capability, and driving operational excellence across a growing organisation. We value collaboration, professionalism and innovation, and offer the opportunity to make a meaningful impact while staying true to our core values of care, aspiration and inclusion. Benefits • Life Assurance, • Pension scheme with flexible contribution options, • “Your Wellbeing Matters” – mental and physical health support, • Family Growth Support, including enhanced maternity and paternity leave, • Flexible benefits via Vista, including discounts, Cycle to Work scheme, Electric Car scheme, critical illness cover, and more We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We are an Equal Opportunities Employer. We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. All stages are subject to safeguarding checks and statutory requirements, which may affect timescales.

Team Lead - Site Management - Utility Scale Solar Our client is a leading provider of turnkey solutions for ground-mounted utility-scale solar plants, and due to a very strong project pipeline are looking for an experienced and well-structured Team Coordinator (Site Management) to lead and support their UK-based site teams. In this role, you will oversee multiple project sites, providing leadership, coaching, and coordination. Acting as the key link between site teams and the Site Management Team Leader, you will ensure consistent execution, adherence to company standards, and high-quality delivery across all projects. Responsibilities: • Act as line manager for site team members, supporting their performance and professional development, • Conduct onboarding, performance reviews, and growth & development, • Provide coaching and constructive feedback based on site visits and project outcomes, • Visit active sites regularly to monitor quality, progress, and execution standards, • Participate in internal audits, HSE reviews, and certification processes Your Profile: • NVQ Level 6 or higher in Construction Management, Civil, Electrical, or Mechanical Engineering, • Proven experience in leadership or coordination roles within utility-scale solar or large infrastructure projects, • Strong understanding of construction practices, workflows, and HSE standards, • Excellent communication, organisational, and leadership skills, • Ability to manage multiple sites and teams simultaneously Required Certifications: • Valid SMSTS certification, • Black CSCS or Black ECS card (discipline-dependent), • First Aid certification (3-day course), • Valid UK driving licence, • Willingness to travel regularly across the UK (role is not site-based full-time)

Purchase Ledger Clerk Bolton £30,000 - £32,000 Join a finance team that runs on strong collaboration and clear processes, not firefighting! From day one, you'll benefit from structured onboarding and consistent support, so you can get up to speed quickly and feel confident in your role. One thing that sets this team apart - you won't return from annual leave to a pile of work. Responsibilities are shared, people communicate, and the team genuinely looks out for each other - creating a working environment that's both efficient & really supportive! This role is so vast in terms of Purchase Ledger - certainly not just an invoice processing role; you'll be involved in everything from raising the PO through to ensuring the suppliers are paid. Perhaps the most impressive part of this job is the culture! You'll be taken out for lunch on your first day, your manager will show a genuine interest in your life & there is absolutely no one piling any pressure on you! So if you're good at what you do, you genuinely love purchase ledger and just want to work for a fantastic local business, don't pass up on this opportunity. CVs to Rebecca Ackerley/ ...

Senior Regional Manager WHS UK, UK&IE CF WHS. Job ID: 3127249 | Amazon UK Services Ltd. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit .

TeacherActive is proud to be working with a private day-nursery with their search for a Nursery Practitioner. This is an exciting opportunity work with a warm and positive private day-nursery in Bolton, who focus on child engagement with a therapeutic approach. The setting looks after up to 125 children, andboth indoor and outdoor areas are split into age-appropriate sections and provide sensory enhancing activities. The nursery ensures children are able to challenge themselves and take risks in a safe and secure environment. The nursery is looking to take on a Level 3 qualified Nursery Practitioner, on a long-term basis with the opportunity to go permanent for the right Nursery Practitioner. You will report directly to the Nursery Manager and could be required to work across all rooms, supporting children from ages 6 weeks up to 4 years. In a time of growth for this Nursery, career progression opportunities are also available for the right Nursery Practitioner. The successful Nursery Practitionerwill have: Level 3 desirable Level 2 required Knowledge of the Early Years Foundation Studies (EYFS) curriculum ‘Can-do’ approach with the willingness to get stuck in Adaptability In return for the above you can expect to receive: A dedicated team of consultants available 24/7 to help you with the easy onboarding process Guaranteed Payment Scheme CPD Courses and certificates as part of the My-Progression channel Market leading rates of pay TeacherActive Referral Scheme – Receive up to £100 when you refer a friend Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard earned cash. If you are interested in this position, then click ‘APPLY NOW’ and I will be in touch regarding this fantastic opportunity. EMAIL: CONTACT NUMBER: (phone number removed) About TeacherActive TeacherActive is one of the UK’s leading education recruitment agencies, with over 20 years of experience supporting schools and education professionals. We place teachers and support staff into a wide range of temporary, contract and permanent roles, helping candidates find rewarding opportunities that suit their experience, availability and career goals. We pride ourselves on providing an excellent service to both our schools and candidates. Equal Opportunities Statement TeacherActive is an equal opportunities employer and operates as an Employment Business and Employment Agency in providing temporary, contract and permanent job seeking services. Safeguarding and DBS Compliance Registration may involve an enhanced DBS check, ID checks and the supply of good professional references, depending on the role. We are committed to safeguarding and compliance across all placements. Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each education environment

At a high level, the aim of this role is to ensure that the work produced by the Recoveries Litigation teams is technically excellent and fully aligned with the Recoveries Quality Framework and expectations of our clients. Key Responsibilities Technical Handle a caseload of SCT litigated claims. Work with the Technical Manager to continuously improve best practice. Working in partnership with the team leaders, Technical Manager, BUD and DBUD, Growth & Sales ensure that client SLAs, KPIs and other requirements are embedded in the teams and hit. Supervise file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained. To support and develop the technical expertise of the teams, including development of pre litigated handlers, handlers issuing claims and / or handling SCT files through supervision and processing handlers through the competency framework to enhance engagement and reduce attrition linked to development. Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise. Identify any training requirements and to feedback to the Technical Manager. Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs. Manage individual file handlers on a performance improvement plan when relating to technical issues. Continuously review suitability of workflows/processes o Identify to the Technical Manager o Areas of risk and potential risk o Emerging trends / behaviours o Areas of avoidable litigation Recommend to the Technical Manager strategies and actions to remove blockers and improve the quality of service and KPI performance that the teams deliver. Communicate, co-ordinate and drive delivery of workflows/processes and strategies agreed with the Technical Manager, monitoring success and ensuring consistency of approach. Support Technical Manager to influence, guide and lead Team Leaders to deliver improved quality and client care, opening doors for discussion on areas of continuous improvement, emerging trends, innovative solutions Support Technical Manager with developing and delivering and ensuring onboarding training remains fit for purpose. Identify training needs, develop and deliver training as agreed with the Technical Manager. Helping to identify and collate causes and trends from IRFs and drive towards a swift resolution. Dealing with ad hoc referrals from the team and referring into the Technical Manager where necessary. Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director. To ensure compliance with the SRA Standards and Regulations Working Hours Monday-Friday 9am-5pm with 1 hour for lunch. This role is based in the Bolton office with hybrid working. #INDUKI Skills, Knowledge and Expertise Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers) Up to date and relevant experience of Motor Recovery claims either Defendant / Claimant (preferable). Litigation experience is essential. Previous experience of handling own caseload A complete understanding of the claims process and delivery of client requirements including achieving KPIs. Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines. Excellent listening and verbal communication skills. Ability to anticipate problems and identify solutions. A strong desire to invest in and develop others is required. Experience in supervising, training others and / or mentoring. Preparation for and attendance at client review meetings will be required from time to time Close liaison with other teams and key stakeholders will be part of the role. Good working knowledge of Excel and Powerpoint advantageous Presentation skills to include delivery of training Calm under pressure with the ability to re-prioritise and delegate effectively when required. Confident with ability to take initiative to innovate and adapt to changing situations. Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met. Work effectively within the Keoghs Shared Values framework. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) Simply Health Care Cash Plan WeCare 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme* Tech Scheme* Season Ticket Loan* Gym Flex* Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets * after successfully completing probation About Keoghs Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector. With more than 50 years experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money. We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, weve transformed the claims handling process for low-value personal injury claims; weve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry. TPBN1_UKTJ

A leading energy intelligence firm located in Greater London is in search of a Customer Success Manager.

Providing technical oversight to the work done by the Onboarding Calculations Team. Supporting Team Managers with the ongoing development and coaching of the wider team. We are one of the world's largest asset managers and provide powerful asset origination capabilities.

As an ESO Technical Project Manager, you will lead the technical onboarding and activation of new enterprise and strategic merchants, delivering a seamless, scalable, and high‑quality onboarding experience. Enterprise Seller Onboarding (ESO) Technical Project Manager. Partner with Account Executiv

A leading fintech company in the UK is seeking a Product Manager for its Activation Squad. You will own the SME onboarding journey, improving activation metrics and customer experience.

SaaS customer-facing roles (Onboarding, CS, Sales Engineering, Implementation). Proven experience managing structured onboarding programs (3–6 session journeys or similar). Comfortable managing 20–30 concurrent onboarding accounts, each in different phases.

We’re looking for an Onboarding Manager to deliver a smooth, efficient onboarding experience for a growing customer base across SMB and mid‑market segments. SaaS, 4+ years in Customer Onboarding and Account Management, 4+ years with CRM software. Manage multiple onboarding projects from kickoff

You will support clients throughout their journey with EGYM Wellpass, ensuring their success from onboarding to ongoing support. EGYM Wellpass DE in London is looking for a motivated Customer Success Manager who is passionate about customer satisfaction.

The Client Success Onboarding Manager is responsible for helping our clients successfully transition from implementation with the Professional Services team to go-live with the Client Success Team(s). Maintain records of any issues, questions, or requests during the onboarding process and collaborat

The Outbound Onboarding Manager will lead a high‑performing outbound onboarding team, responsible for proactively converting new leads into active contractors. Collaborate closely with Customer Success, inbound onboarding, Marketing, Payroll and Operations teams to ensure seamless onboarding and s

Influencer Onboarding & Growth Manager.

PHMG is looking for a dynamic Onboarding Account Manager to join their team in Manchester.

A premium estate agency in Greater London is seeking a Property Manager to oversee properties. Responsibilities include onboarding new properties, managing maintenance requests, coordinating inspections, and financial reporting.

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes.

Collaborate closely with clients, consultants, custodians, transition managers, and key internal partners to ensure effective coordination of onboarding new institutional clients (both segregated and investing into IVZ funds) within EMEA and globally managed mandates. Maintain the highest standard o

A leading payments technology company is looking for an Implementation Project Manager to join their Global Seller Onboarding team. In this role, you will lead the technical onboarding of new merchants, ensuring a high-quality experience.

A global marketing technology firm is seeking an Implementation Manager to enhance client experiences. You will work closely with diverse teams to turn partnership goals into operational strategies while managing client onboarding and ensuring effective project execution.

GoodWe is seeking a Customer Success Manager in the UK to build strong relationships with B2B customers including installers and distributors.

Integrations Onboarding Manager. Collaborate closely with Customer Onboarding Managers to.

A dynamic SaaS company is seeking an Experiences Manager to oversee joyful, consistent experiences across the London Hub. This role blends hands-on office operations with system-led management, focusing on onboarding and cultural initiatives.

A leading technology and advisory firm in Greater London is seeking a Customer Success Manager to join its dynamic team. This role focuses on delivering exceptional onboarding experiences and managing a portfolio of scaled accounts through AI-driven engagement strategies.

As a Senior Customer Onboarding Manager, you will play a key role in leading the onboarding experience for our newly‑signed customers, ensuring a seamless, strategic, and successful transition to the Smartly platform. Take ownership of organizing and managing the onboarding process, relieving stre

A leading provider of background screening solutions in the United Kingdom is seeking a Product Manager to lead the development of innovative features.

A global bank payment company is looking for a Product Manager to join their Turbo Growth team in London.

A cloud-based transport management platform is seeking a Customer Onboarding Manager to ensure a smooth transition for customers adopting their services.

Enterprise Seller Onboarding (ESO) Technical Project Manager. Partner with Account Executives and Account Managers during pre‑sale and onboarding to scope projects, validate proposed solutions, and support professional services positioning. Deliver a remarkable onboarding and training experience t

Harnham is seeking a Senior Product Manager for a 9-month contract to drive the web experience and customer journey.

German‑Speaking Ads Sales Executive / Onboarding Account Manager / Sales Specialist. Onboarding Account Manager (client growth & retention). Onboarding Account Manager (Growth & Retention).

Ingenuity Prep, a public charter school in the United Kingdom, is seeking a Talent Manager to drive full-cycle recruitment and enhance candidate experiences.

Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform. Take ownership of organizing and

The Outbound Onboarding Manager will lead a high‑performing outbound onboarding team, responsible for proactively converting new leads into active contractors. Collaborate closely with Customer Success, inbound onboarding, Marketing, Payroll and Operations teams to ensure seamless onboarding and s

Miryco Consultants are working with the Operations team of a leading pensions specialist/Investment Manager, who are looking for a KYC professional to join their company. Working exposure to other aspects of the onboarding process.

A global marketing agency is looking for an experienced Talent Manager to lead the regional recruitment efforts across various business areas including Client Services, Creative, Digital, and more. You will be responsible for sourcing high-caliber candidates, supporting the recruitment process from

As an Implementation Project Manager, you will lead the technical onboarding and activation of new merchants, delivering a seamless, scalable, and high‑quality onboarding experience. Proactively identify and manage risk throughout the onboarding lifecycle, ensuring consistent stakeholder communica

Drive Strategic Engagement: Own a portfolio of enterprise and strategic customers, building executive relationships and serving as a trusted advisor supporting customers at key journey milestones (including onboarding, adoption, and value realization).

Reporting to the Onboarding Lead, the key responsibilities of the Onboarding Delivery & Operations Manager are as follows:. Project Manager (Onboarding & Delivery Operations). Your hiring manager will provide details relevant to your role.

A leading affiliate marketing company in Greater London is seeking an experienced Customer Success Manager to join their team. Responsibilities include guiding customer onboarding, managing accounts, and proactively resolving issues.

A leading fintech app company in Greater London is seeking an experienced Product Manager to drive the strategy and execution for Viber Pay. You will lead product initiatives, working with a dedicated squad to enhance user conversion and streamline onboarding processes.

Heidi is looking for a Customer Success Manager in Greater London to support SMB customers through onboarding, engagement, and retention efforts.

A leading technology services provider in the UK is seeking a Transition Manager to oversee the successful transition of IT services into live environments.

Minimum 7 years experience working within KYC, with particular focus on implementing control enhancements for business customer onboarding. We’re seeking a highly motivated, customer-centred and proactive individual to join the Wise Global FinCrime PC&R team, to work across our Product and Complia

As Customer Onboarding Manager, you’ll guide our customers step by step in switching from their current way of working to Qargo, ensuring a smooth transition, strong user adoption, and real impact on their daily operations. Guide our customers (transport companies) through the onboarding journey o

Patsnap is hiring a Project Manager (Onboarding & Enablement) in London.