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JOB: Senior IT Technician LOCATION: Harrogate, North Yorkshire HG1 STATUS: Permanent HOURS: Monday to Friday, 8.45am until 5.15pm SALARY: up to £35k plus many benefits (see below) My client is seeking to employ a full-time, permanent Senior IT Technician. This is an exciting role within a growing international organisation who operate in more than 120 countries. There are real long-term career prospects and considerable training and development opportunities. You'll join a team of six supporting Head Office in Harrogate as well as corporate offices in Bangkok and Nanjing as well as Distributors in the UK and Germany. What you’ll do: • Maintain reliable & secure IT infrastructure, making recommendations for improvement., • Work closely with the IT Manager to implement approved changes and improvements, ensuring work aligns with department goals., • Take ownership of complex incidents and escalations, ensuring thorough diagnosis, resolution and clear communication., • Develop and maintain technical documentation, procedures, and records., • Mentor and support IT Technicians, sharing knowledge and promoting consistent ways of working., • Collaborate with colleagues and other departments to enhance operational efficiency., • Provide timely technical support to internal users and our Corporate Distributors, ensuring a high standard of service and clear communication., • Working areas include:, • SAAS application development (Zoho One)., • Microsoft 365 Administration (maintaining and improving M365 tenant(s)), including Entra ID, Intune, Purview and compliance controls, plus core services., • LAN/WAN network security & patch management., • VM management (VMware/Proxmox)., • Cyber Security & Firewall management., • AWS cloud administration., • A minimum of 5+ years’ experience in IT Infrastructure/Networking/Service Delivery or equivalent roles., • IT relevant certification(s) (BSc, Diploma, CompTIA) or equivalent., • Strong knowledge of ITIL., • Full UK driving licence., • Proven experience administering Microsoft 365 tenant(s), including user/device management, security baselines, Purview and compliance configuration, and continuous improvement of configuration and service health., • Strong endpoint management skills (e.g., Intune policies, device onboarding, patching, software deployment and lifecycle management)., • Working knowledge of identity and security controls (e.g., MFA, Conditional Access, RBAC/least privilege) and supporting incident response activities., • Experience working within a Service Desk/ticketing environment, managing workload to SLAs and owning incidents/requests through to resolution., • Demonstrable experience supporting a busy environment, with the ability to prioritise workload and support others through guidance and knowledge sharing., • Enthusiastic and passionate about helping others., • Excellent problem-solving and decision-making abilities, with a focus on delivering results. The successful candidate can expect to receive a highly competitive package including: • Company quarterly performance bonus scheme, • Flexible dress code, • Private Health care, • Life assurance, • Permanent Health Insurance, • Defined Contribution Company Pension (Salary Sacrifice), • Employee Assistance Programme, • Cycle to Work Scheme, • Free onsite parking (EV charging available) Holidays: 23 Days plus Bank Holidays Working Hours: • 37.5 hours per week, • Mon-Fri 8:45am – 5:15pm If you believe that this is the role for you, please don't delay in sending me your CV. My client is looking to arrange interviews in the very near future.

About Evolve Psychology At Evolve Psychology, we do things differently. Founded in 2014 by Dr Laura Powling, Evolve Psychology began with a bold aim to redefine what clinical and neurodevelopmental psychology means in practice. Laura’s vision was simple yet powerful: to bring care, connection, empathy, and clinical excellence together, with no compromise. What started as a small practice delivering expert witness and neurodevelopmental assessments has grown into an international independent psychology and neurodevelopmental service providing services across the UK, Ireland and beyond. In the UK, we provide services through the NHS and private, specialising in a variety of pathways, including: • NHS-funded neurodevelopmental assessments via Right to Choose (online when clinically appropriate and in-person), • Private neurodevelopmental assessments (online when clinically appropriate and in-person), • SpLD assessments, including dyslexia and dyscalculia, • Intellectual disability assessments, including cognitive We are clinician-founded and clinician-led. Our clinicians are proudly registered with HCPC, NMC, GMC and Social Work England or affiliated with the British Psychological Society. Globally, we are an award-winning, multidisciplinary team of over 100 experts, committed to delivering high-quality, expert services. What sets Evolve Psychology apart? • Expert leadership: Founded and led by Dr Laura Powling, a Consultant Clinical Psychologist with 20+ years’ experience across mental health, neurodevelopmental, psychological and forensic services, bringing deep clinical insight and hands-on leadership to everything we do., • NHS-accredited provider: Recognised for delivering high-quality services regionally and nationally across the UK., • Dedicated clinical leadership: Across all of our clinical pathways., • Gold-standard Assessments: We are compliant with NICE, BPS, and other national and international assessment standards., • Access to digital tools: Supporting assessment delivery, including electronic health record systems., • Comprehensive CPD and discipline-specific clinical supervision., • Person-centred approach: We prioritise clinical quality and real impact, not speed or scale at the expense of care. Our assessments are evidence-based, multidisciplinary, and designed to support the whole person, not just produce a diagnosis., • Beyond assessments: Clinicians can contribute to the Evolve Inter Skills & Research Academy - developing training, shaping neuroinclusive content, or collaborating on research to raise awareness and improve support for neurodivergent individuals, educational institutions, and workplaces., • Values-led culture: Compassion, clarity, and integrity guide everything we do, from team interactions to family support., • Sustainable growth: With clinics across the UK, a growing digital presence, and a multidisciplinary team of 100+ experts, Evolve is expanding with care, always keeping quality at the centre. The role At Evolve Psychology Services, we equip our clinicians with cutting-edge tools and support to help them focus on what matters most: delivering exceptional care to children, young people and their families. You’ll join a passionate and supportive multidisciplinary team dedicated to making a meaningful difference in the lives of children and young people. Our service specialises in high-quality, evidence-based assessments for autism and ADHD, delivered through both NHS-funded referrals and private pathways. As a Team Lead, you will work closely alongside the Team Manager to support the wider team in delivering comprehensive neurodevelopmental assessments, helping ensure timely, accurate diagnoses that lead to appropriate support and improved outcomes for families. You will be responsible for: • Supporting day-to-day running of the clinic, • Liaising with the Bookings team to communicate and coordinate specific client requirements in preparation for assessments, • Problem-solving logistical issues associated with the running of busy clinics, (e.g. clinician absence, etc), • Supporting clients and families through the appeals process and managing complaints alongside the Team Manager, • Offering clinical support during onboarding of new clinical staff and supporting the team with ongoing skills development, • Working with the Team Manager to identify and resolve gaps in clinical processes, • Monitoring resource needs and contributing to the development of new resources that will support and enhance the clinic, • Escalating issues and working with the Team Manager to resolution, • Offering support in MDTs for complex cases, • Identifying training needs withing the team, • Offer line management to a small group of clinicians/Assistant Psychologists/ Clinical Support Workers, • Conducting Quality Assurance checks on clinical diagnostic reports to ensure accuracy, consistency, and adherence to professional standards., • Delivering high-quality diagnostic assessments alongside team leadership and support responsibilities., • Work collaboratively with HR and the Team Manager to plan, coordinate, and participate in the interview process for clinical roles. Our Ways of Working: • Digital workflows and smart report-writing reduce admin time and enhance clinical impact., • A custom-built electronic health record system, developed in-house using market leading research, • Continuously enhancing internal systems, based on employee feedback to improve efficiency, • Ongoing training and onboarding to ensure confidence in all tech and systems, • In-house IT and operational support, so you're never left troubleshooting alone Qualifications and experience • Minimum of 3 years' professional registration with one of the following regulatory bodies: HCPC, NMC, GMC or Social Work England. Such as:, • HCPC – Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational Therapist, • NMC – Mental Health Nurse, Learning Disability Nurse, General Nurse, Children’s Nurse, • GMC – Medical Practitioners, • Social Work England – Social Worker, • Minimum of 2 years’ experience conducting diagnostic assessments for autism and/or ADHD in children and young people, • Experience in delivering clinical supervision, • Experience supporting service delivery and workflow management, • Strong understanding of differential diagnosis in neurodevelopmental presentations, • In-depth knowledge of DSM-5 diagnostic criteria for autism and ADHD, • Trained and experienced in the use of diagnostic tools such as ADOS-2, ADI-R, etc, • Effective time management and organisation skills to support the wider team, alongside managing personal caseload demands, • Ability to work collaboratively within teams across the business, • Well-developed communication skills to liaise with different stakeholders, • Must be eligible to work in the UK Why work with Evolve? Be part of a supportive, purpose-driven team dedicated to transforming neurodevelopmental care across the UK. At Evolve, we offer: • A values-led culture where clinical excellence, compassion, and staff wellbeing come first., • Continued professional development, clinical supervision, and reflective practice to support the ongoing development of your clinical skills., • Competitive salary based on experience, with annual salary reviews and pension contributions., • Generous leave entitlement, including 28 days annual leave plus bank holidays - and a day off for your birthday., • Private healthcare to support your physical and mental health., • A company laptop and on-call IT support to enable seamless remote working., • Opportunities to contribute beyond clinical work through the Evolve Skills & Research Academy, including training and research., • Company events, • Access to a collaborative, multidisciplinary team passionate about improving outcomes for neurodivergent individuals and their families. This position is offered on a 12-month fixed-term contract.

Elevation HR is excited to be working with a growing healthcare company based in Harrogate as they look to appoint a HR Manager on a full-time, permanent basis. As HR Manager, you’ll take ownership of the day-to-day HR function across the organisation, leading a small People team and partnering closely with senior leaders. You’ll provide expert support across the full employee lifecycle, ensuring best practice, compliance, and a positive employee experience throughout. The position will involve a mix of operational and strategic HR responsibilities, including employee relations, recruitment compliance, performance management and onboarding. As a HR Manager, you will be responsible for: • Leading and supporting a small and self-sufficient HR team, • Provide guidance to managers and senior leadership on employee relations matters including disciplinaries, grievances, absence management, and performance issues, • Oversee recruitment and onboarding processes to attract and retain high-quality talent, • Ensure employee records, contracts, policies, and HR documentation are accurate and up to date, • Monitor HR metrics and workforce data to support business decisions and continuous improvement, • Support payroll processes and ensure accuracy of employee information, • Manage HR compliance activity, audits, and liaise with external HR advisors where required, • Promote employee wellbeing and support safeguarding best practices across the organisation Benefits as a HR Manager include: • Hybrid working - 2/3 Days working from home, • Flexible Start Times, • Own Office, • 28 Days Annual Leave plus bank holidays, • Onsite Free Car Parking The ideal candidate will: • Experience working within a regulated environment such as healthcare, education or the NHS, • Previous experience leading or managing a team, • Confident handling complex employee relations casework and sensitive HR matters

Elevation HR is excited to be working with a growing healthcare company based in Harrogate as they look to appoint a HR Manager on a full-time, permanent basis. As HR Manager, you’ll take ownership of the day-to-day HR function across the organisation, leading a small People team and partnering closely with senior leaders. You’ll provide expert support across the full employee lifecycle, ensuring best practice, compliance, and a positive employee experience throughout. The position will involve a mix of operational and strategic HR responsibilities, including employee relations, recruitment compliance, performance management and onboarding. As a HR Manager you will be responsible for: • Leading and supporting a small and self-sufficient HR team, • Provide guidance to managers and senior leadership on employee relations matters including disciplinaries, grievances, absence management, and performance issues, • Oversee recruitment and onboarding processes to attract and retain high-quality talent, • Ensure employee records, contracts, policies, and HR documentation are accurate and up to date, • Monitor HR metrics and workforce data to support business decisions and continuous improvement, • Support payroll processes and ensure accuracy of employee information, • Manage HR compliance activity, audits, and liaise with external HR advisors wher...

JOB: Senior IT Technician LOCATION: Harrogate, North Yorkshire HG1 STATUS: Permanent HOURS: Monday to Friday, 8.45am until 5.15pm SALARY: up to £35k plus many benefits (see below) My client is seeking to employ a full-time, permanent Senior IT Technician. This is an exciting role within a growing international organisation who operate in more than 120 countries. There are real long-term career prospects and considerable training and development opportunities. You'll join a team of six supporting Head Office in Harrogate as well as corporate offices in Bangkok and Nanjing as well as Distributors in the UK and Germany. What you’ll do: • Maintain reliable & secure IT infrastructure, making recommendations for improvement., • Work closely with the IT Manager to implement approved changes and improvements, ensuring work aligns with department goals., • Take ownership of complex incidents and escalations, ensuring thorough diagnosis, resolution and clear communication., • Develop and maintain technical documentation, procedures, and records., • Mentor and support IT Technicians, sharing knowledge and promoting consistent ways of working., • Collaborate with colleagues and other departments to enhance operational efficiency., • Provide timely technical support to internal users and our Corporate Distributors, ensuring a high standard of service and clear communication., • Working areas include:, • SAAS application development (Zoho One)., • Microsoft 365 Administration (maintaining and improving M365 tenant(s)), including Entra ID, Intune, Purview and compliance controls, plus core services., • LAN/WAN network security & patch management., • VM management (VMware/Proxmox)., • Cyber Security & Firewall management., • AWS cloud administration., • IT Incident response & DR. What you’ll need: A minimum of 5+ years’ experience in IT Infrastructure/Networking/Service Delivery or equivalent roles. IT relevant certification(s) (BSc, Diploma, CompTIA) or equivalent. Strong knowledge of ITIL. Full UK driving licence. Proven experience administering Microsoft 365 tenant(s), including user/device management, security baselines, Purview and compliance configuration, and continuous improvement of configuration and service health. Strong endpoint management skills (e.g., Intune policies, device onboarding, patching, software deployment and lifecycle management). Working knowledge of identity and security controls (e.g., MFA, Conditional Access, RBAC/least privilege) and supporting incident response activities. Experience working within a Service Desk/ticketing environment, managing workload to SLAs and owning incidents/requests through to resolution. Demonstrable experience supporting a busy environment, with the ability to prioritise workload and support others through guidance and knowledge sharing. Enthusiastic and passionate about helping others. Excellent problem-solving and decision-making abilities, with a focus on delivering results. Effective communication skills, both verbal and written, with the ability to convey technical information clearly and concisely to non-technical users. What my client will provide: The successful candidate can expect to receive a highly competitive package including: Company quarterly performance bonus scheme Flexible dress code Private Health care Life assurance Permanent Health Insurance Defined Contribution Company Pension (Salary Sacrifice) Employee Assistance Programme Cycle to Work Scheme Free onsite parking (EV charging available) Birthday Gift Job Type: Full-time - Permanent – On Site in Harrogate Holidays: 23 Days plus Bank Holidays Working Hours: • 37.5 hours per week, • Mon-Fri 8:45am – 5:15pm If you believe that this is the role for you, please don't delay in sending me your CV. My client is looking to arrange interviews in the very near future

Modular Finance AB is seeking a Customer Success Manager based in London. You will be responsible for building strong client relationships and ensuring effective onboarding of new customers.

Key Responsibilities – Onboarding:. Lead onboarding for new and existing clients.

Henry Schein One UK is seeking a Manager of Implementation to lead a team of Onboarding Success Managers. The role involves delivering exceptional onboarding experiences, overseeing complex projects, and fostering a collaborative team culture. Candidates should have significant experience in custome

As an Enterprise Seller Onboarding (ESO) Technical Project Manager, you will lead the technical onboarding and activation of new enterprise and strategic merchants, delivering a seamless, scalable, and high-quality onboarding experience. Partner with Account Executives and Account Managers during pr

As the Manager, Implementation, you will lead a team of Onboarding Success Managers to deliver an effortless onboarding experience for all new UK customers. Alongside your people‑leadership responsibilities, you will also bring strong project‑management and operational expertise, oversee complex

BARCLAYS is seeking a Product and Proposition Manager to drive customer onboarding and product strategy.

Fluent is seeking a knowledgeable Onboarding Specialist in London to support agency partners.

Onboarding Project Manager to manage client onboarding projects remotely in the UK. The successful candidate will lead project plans, oversee internal teams, and ensure timely completion of onboarding tasks.

Wise in Greater London is seeking an experienced analytics leader for KYC onboarding.

As a Product Manager, at JPMorgan Chase within the Accelerator, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. Experience in leading merchant onboarding and KYB compliance workflows for a B2B / payments fintech, including risk scoring and identity

This pivotal role supports Account Managers with operational activities, making sure clients transition smoothly. Swift is looking for a professional in Greater London to manage the onboarding journey of new joiners to their financial messaging network.

Teya, a payment and software service provider based in London, is seeking a CRM and Growth Marketing professional.In this role, you will own lifecycle programs that convert new merchants into long-term partners through hands-on campaign management in Braze.You will analyze data to optimize performan

Drive Strategic Engagement: Own a portfolio of enterprise and strategic customers, building executive relationships and serving as a trusted advisor supporting customers at key journey milestones (including onboarding, adoption, and value realization).

As a Senior Customer Onboarding Manager, you will play a key role in leading the onboarding experience for our newly‑signed customers, ensuring a seamless, strategic, and successful transition to the Smartly platform. Take ownership of organizing and managing the onboarding process, relieving stre

Enterprise Seller Onboarding (ESO) Technical Project Manager. Partner with Account Executives and Account Managers during pre‑sale and onboarding to scope projects, validate proposed solutions, and support professional services positioning. Deliver a remarkable onboarding and training experience t

Ingenuity Prep, a public charter school in the United Kingdom, is seeking a Talent Manager to drive full-cycle recruitment and enhance candidate experiences.

Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform. Take ownership of organizing and

A global marketing agency is looking for an experienced Talent Manager to lead the regional recruitment efforts across various business areas including Client Services, Creative, Digital, and more. You will be responsible for sourcing high-caliber candidates, supporting the recruitment process from

Miryco Consultants are working with the Operations team of a leading pensions specialist/Investment Manager, who are looking for a KYC professional to join their company. Working exposure to other aspects of the onboarding process.

The Outbound Onboarding Manager will lead a high‑performing outbound onboarding team, responsible for proactively converting new leads into active contractors. Collaborate closely with Customer Success, inbound onboarding, Marketing, Payroll and Operations teams to ensure seamless onboarding and s

German‑Speaking Ads Sales Executive / Onboarding Account Manager / Sales Specialist. Onboarding Account Manager (client growth & retention). Onboarding Account Manager (Growth & Retention).

As an Implementation Project Manager, you will lead the technical onboarding and activation of new merchants, delivering a seamless, scalable, and high‑quality onboarding experience. Proactively identify and manage risk throughout the onboarding lifecycle, ensuring consistent stakeholder communica

Reporting to the Onboarding Lead, the key responsibilities of the Onboarding Delivery & Operations Manager are as follows:. Project Manager (Onboarding & Delivery Operations). Your hiring manager will provide details relevant to your role.

ICE is seeking a Manager for the AML Counterparty Management team in Greater London.

A leading consulting firm is seeking an Onboarding Account Manager for a digital advertising project in Barcelona. This hybrid role involves onboarding new clients and ensuring their success through tailored advertising solutions.

A technology company in Greater London is seeking an experienced Customer Success Manager to serve as the primary point of contact for their customers. You will guide users through onboarding, provide ongoing support to ensure they realize the value of the products, and proactively address risks.

As an Implementation Project Manager, you will lead the technical onboarding and activation of new merchants, delivering a seamless, scalable, and high‑quality onboarding experience. Own and manage multiple complex onboarding projects concurrently, balancing competing priorities, timelines, and re

Worldpay (UK) Limited is seeking a Digital Channel Manager to enhance digital sales and onboarding processes across the UK & ROI. This role requires collaboration with field sales and telesales teams, focusing on embedding digital tools and streamlining merchant onboarding.

A leading financial technology company in Greater London is seeking an experienced Implementation Project Manager to lead the technical onboarding of new merchants. This role involves engaging with sellers, managing multiple onboarding projects, and working cross-functionally with various teams.

Technical Product Manager — AI‑Native Onboarding Platform. Join us to build a scalable, AI‑native onboarding platform that improves customer experience, reduces operational friction, and accelerates growth across products and regions. JPMorgan International Consumer is building a next‑genera

Minimum 7 years experience working within KYC, with particular focus on implementing control enhancements for business customer onboarding. Ownership of PC&R’s approach to business onboarding and control design. Collaborate with Global KYC product teams to design controls and support interpretatio

As an Onboarding Project Manager you will lead the technical onboarding and activation of new merchants, delivering a seamless, scalable, and high‑quality onboarding experience. The Global Seller Onboarding (GSO) team partners directly with Square’s largest and most complex sellers (our clients)

A global business offering HR solutions is seeking an experienced HR Manager to be based in Fareham.

As a Senior Customer Onboarding Manager, you will play a key role in leading the onboarding experience for our newly-signed customers, ensuring a seamless, strategic, and successful transition to the Smartly platform. Take ownership of organizing and managing the onboarding process, relieving stress

We’re recruiting for a Client Onboarding Manager to provide a dedicated end‑to‑end onboarding and change management service within L&G Asset Management’s Client Service Operations team. As part of the Segregated Client Onboarding Team, you will be supporting clients investing into our segreg

This is a player/manager role, so you will own a portfolio of projects and represent the onboarding team during the business development process, alongside your leadership responsibility for the team. You will be responsible for defining and building the next phase in our onboarding journey for comp

About the job Onboarding Account Manager - Danish | Dutch | German - Spain. Onboarding Account Manager - Danish | Dutch | German - Spain. In this role, you'll be responsible for onboarding new business clients, guiding them through digital advertising solutions, and ensuring a smooth start that driv

Software of Excellence is seeking a Manager, Implementation to lead a team of Onboarding Success Managers in delivering high-quality onboarding experiences for UK customers. Candidates should have over 7 years in customer onboarding with strong leadership and project management skills, and familiari

A leading design software company in the UK is looking for an Engineering Manager for Growth and Adoption in their Forma Design team. Responsibilities include hiring and coaching engineers, driving experimentation for user onboarding and engagement, and collaborating cross-functionally.

A leading affiliate marketing company in Greater London is seeking an experienced Customer Success Manager to join their team. Responsibilities include guiding customer onboarding, managing accounts, and proactively resolving issues.

A leading fintech app company in Greater London is seeking an experienced Product Manager to drive the strategy and execution for Viber Pay. You will lead product initiatives, working with a dedicated squad to enhance user conversion and streamline onboarding processes.

Heidi is looking for a Customer Success Manager in Greater London to support SMB customers through onboarding, engagement, and retention efforts.

A leading technology services provider in the UK is seeking a Transition Manager to oversee the successful transition of IT services into live environments.