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Job Title: Principal Systems Engineer Location: Isle of Wight – Cowes, Chelmsford – Great Baddow or Portsmouth – BroadOak Salary: Up to £75,900 commensurate with skills and experience. Part time & accruing hours available. Part time & accruing hours available’ Please let us know if you would like to discuss these options. Put yourself into a dynamic Principal Systems Engineering role at the forefront of real world demands in the defence industry. Alongside ensuring operational excellence for our existing products, there will be the opportunity to develop next generation radar products to counter emerging threats and contribution to our strategy for new technology. Your new day-to-day will be exciting and diverse by applying the principles of Systems Engineering across the entire engineering development lifecycle as you join in developing radar systems used by those who serve and protect us. What you’ll be doing: • Developing novel solutions to evolving technical challenges and emerging issues for complex Radar Systems that our customers and end-user communities are facing, • Applying a breadth of knowledge, skills and experience of Systems Engineering principles, techniques and governance to steer and develop technical solutions and resolve engineering issues, • Conducting system design analysis to manage trade-offs of system parameters to characterise and specify robust product design, • Leading the decomposition of requirements to system and sub-system level and manage these in an approved toolset such as IBM DOORS Next, • Be a technical focus point with a holistic understanding of a whole system solution leading analysis activities and system design decisions and providing guidance to own team, • Collaborating with specialists across different engineering disciplines including electronics, electrical, mechanical and software to direct and realise overarching system design solutions, • Directing and undertaking system integration, test planning and execution, • Defining and articulating system acceptance strategies and acceptance evidence demonstrating system performance across a wide range of operational scenarios to internal and external stakeholders Essential: • A good understanding in some of the following subject areas; signal processing, target track extraction, object classification algorithms, system and sensor resource optimisation, • A good understanding of factors that can affect the real-world performance of sensing systems and how these can impact the accuracy and timeliness of measurements in order to meet challenging design objectives and requirements, • Demonstrates understanding and experience of Systems Engineering which could include knowledge of Systems Engineering standards (e.g., ISO 15288) You’ll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You’ll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts – you may also be eligible for an annual incentive. The Radar Systems Engineering team: You will be working as a Principal Systems Engineer within our close-knit multi-function radar team of inter-disciplinary engineers, evolving our radar portfolio of existing and brand-new radar products to address emerging and future threats. This role is a fantastic opportunity to enhance your skills and invest in your career journey within a global business. You will be supported in growing your knowledge in contemporary and cutting-edge Radar techniques, with opportunities to develop your skills and responsibilities in technical leadership. In this role, you will be able to enjoy both flexible and hybrid working arrangements. Our workplace in Cowes is an easily accessible commute from Southampton with a regular foot passenger ferry and BAE shuttle service from the ferry terminal to site. As the world has evolved, so has the way we work. Our working approach, will enable you to have flexibility with your working hours, depending on your role and location. This could include part time hours, accruing hours as well as flexibility around start and finish times, ensuring you can balance life at work, on site and life at home. Why BAE Systems? This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 10th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-JP1 #LI-Hybrid

Job title: Mechanical Design Lead Location: Cowes – Isle of Wight or Broad Oak. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Salary: Up to £85,700 depending on skills and experience. Part time & accruing hours available. Please let us know if you would like to discuss these options Put yourself into a dynamic Mechanical Design Lead role at the forefront of real world demands in the defence industry. Alongside ensuring operational excellence for our existing products, there will be the opportunity to develop next generation radar products to counter emerging threats and contribution to our strategy for new technology. Your new day-to-day will be exciting and diverse by applying the principles of Engineering across the entire engineering development lifecycle as you join in developing radar systems used by those who serve and protect us. What you’ll be doing: * Provide a depth and breadth of expert knowledge gained through substantial work experience to apply principles and concepts of systems engineering, ISO 15288 and own specialist mechanical engineering expertise to development or problem resolution of a complex shipborne structure with integrated sensor configurations * Provide technical and business leadership and may lead several engineering teams, including management and possible control of costs associated with the team activity * Analyse, define, evaluate, plan and deliver solutions to meet programme, business and customer requirements * Interface with customers, suppliers and other functions and will act as an ambassador for engineering to these groups * Assist with development of engineering capability and skills and monitor professional development of engineers to meet future discipline requirements Your skills and experiences: * Subject matter expertise in Mechanical Engineering: Structures and Finite Element Analysis (particularly Static and Dynamic Shock and Vibration) or equivalent experience * Ability to generate requirements and translate concepts into production-ready designs * Relevant experience/knowledge of CAD and Mechanical Engineering Analysis, Modelling and Simulation tools * Experience of leading large scale complex system designs * Experience of multiple aspects of an engineering lifecycle and expert knowledge of lifecycle models (e.g. Waterfall, Agile) * Higher education (or equivalent experience) in a relevant STEM discipline * Achieved Chartered Engineer status or be working towards Benefits: As well as a competitive pension scheme, BAE Systems also offers share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive. The Radar Systems Engineering team: The Mechanical Design Lead is a subject matter expert in Mechanical Engineering, responsible for the conceptual development of future shipborne integrated mast structures designed to house multiple radars, sensors, communications systems, and ship services. This role is a fantastic opportunity to enhance your skills and invest in your career journey within a global business. You will be supported in growing your knowledge in contemporary and cutting-edge Radar techniques, with opportunities to develop your skills and responsibilities in technical leadership. In this role, you will be able to enjoy both flexible and hybrid working arrangements. Our workplace in Cowes is an easily accessible commute from Southampton with a regular foot passenger ferry and BAE shuttle service from the ferry terminal to site. As the world has evolved, so has the way we work. Our working approach, will enable you to have flexibility with your working hours, depending on your role and location. This could include part time hours, accruing hours as well as flexibility around start and finish times, ensuring you can balance life at work, on site and life at home. Why BAE Systems? This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. We welcome applications from all suitably qualified people, who are BAE Systems employees and have been in their current role for 12 months or longer. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 24th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-AP1 #LI-hybrid

Operations Lead Role: Operations & Delivery Lead Location: Farnborough - 3 days per week Salary: Up to £110k Are you a talented Ops leader that is looking for a new role? Are you someone that loves not operational management but also oversight and driving success in delivery? We're working with a UK SME in the Defence & Security space that is looking to hire an Operations Lead to join their growing team in Farnborough. Whilst the role does not require previous background in the defence sector, a knowledge of project delivery and multifaceted teams is highly beneficial. You will be a trusted advisor to the CEO and work across the business to drive strategic initiatives and improve current business processes and procedures to increase productivity and delivery excellence. This will be a both internal and externally facing role for the business. Whilst responsible for engaging senior stakeholders internally through operational updates, the role will also play a role in client facing operational delivery. Skills Matrix; • Experience leading operational oversight for a business., • Operational experience across finance, delivery and growth., • Culture warrior and stakeholder engager.

This is an exciting opportunity to join the Aldershot Garrison Headquarters team, helping support and deliver operational outputs. Through leadership of the Garrison Administration Office, the Garrison Administration Officer is responsible for the co-ordination, control and management of the delivery of effective military personnel administration, public and non-public funds' accounting, and casework. This job presents the opportunity to formulate and implement an action plan to help preserve the successful outcome on the Headquarters annual audit, in accordance with the chain of command. It represents a stimulating chance to encourage the partnering ethos within the Headquarters, in order to ensure we deliver assured and high-quality administrative provision. The role offers the chance to build on the existing team of subject matter authorities, within the MOD and neighbouring units, on a range of important administrative services in support of Aldershot Garrison. You will also have the chance to act as the focal point, for our serving soldiers and build significant partnerships with Commanding Officers and their representatives through which we will see tangible benefits to our occupants, soldiers and their families. Key responsibilities: • Leadership and Development of the AGAO team, which includes line management of 4x Service Personnel, 3x Civil Servants and 1x Contractor. You will also have indirect responsibility for the Garrison iHub Team (2x Contractors)., • Monitor all pay and allowances payments to verify the accuracy of payment and compliance with regulations whilst fulfilling the role of Joint Personnel Administration system (JPA) Expense Auditor. Ensure the validity of claims submitted by personnel coordinated by AGAO., • Fulfil duties of Internal Auditor for Service Charitable (Non Public) Funds participating in the HQ Aldershot Garrison Service Funds Accountant Scheme., • Provide management information as appropriate to fund officials to assist them in carrying out their responsibilities., • Carry out duties of Imprest Checking Officer (Public Funds) within Service Regulations to ensure correctness and timely accounting of all payments and receipts and that safeguards, and security measures are fulfilled., • Co-ordinate the Annual G1A Inspection visit, ensuring that a robust action plan is implemented and delivered in advance of future visits., • Co-ordinate policy and control procedures to ensure personnel documentation and pay records are maintained within regulations., • Advise on specific pay and documentation requirements., • Liaise with external stakeholders on the provision of internal banking services, Personal & Accident Life (PAL) insurance and financial support to Service Personnel., • Act as the Garrison Data Protection Adviser, ensuring conformance with Army Data Protection Policy and the AIAR Dashboard.Person specification Essential skills required: • An inclusive leader who promotes consistent excellence in the teams output, and fosters a culture of continuous improvement, whilst managing a full workload with conflicting short and long-term priorities., • A strong collaborative approach to deliver effective solutions as you will be working with both military and civilian colleagues to improve and provide effective and reliable advice.Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Managing a Quality Service, • Communicating and Influencing, • Leadership, • Managing a Quality Service Benefits Alongside your salary of 36,530, Ministry of Defence contributes 10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Army civil servants include: • 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service, • Highly competitive pension scheme with a 28.97% contribution, • Personal and professional development of skills, • Alternative working patterns for many roles, • Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle., • Enhanced parental and adoption leave, • 6 days special leave per year which can be used for volunteering activities, • Learning and Development, • On site diner, • On site gym We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role. A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at . The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. At application stage you will be assessed against the following: • Personal Statement - 500 words demonstrating your relevant experience to the essential skills criteria, • Behaviours, • Leadership Your Managing a Quality Service and Personal Statement evidence will only be reviewed if you are successful at this initial sift . At interview stage you will be assessed against the following: • Behaviours, • Communicating & Influencing Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: . As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Nikki Acott Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: . Attachments ArmyTLBEVP Opens in new window (pdf, 3932kB) EXTERNAL PACK Opens in new window (pdf, 1562kB) Candidate Information updated_ Opens in new window (docx, 31kB)

This Logistics Coordinator is responsible for coordinating daily logistics operations, ensuring the smooth and timely movement of goods while acting as the key point of contact between clients, carriers, and internal teams. With a strong focus on operational excellence and customer satisfaction, the

Role Overview: 🌟🐝 Build Something Amazing from Day One at Busy Bees! 🐝 🌟 This is your chance to lead, shape, and create something truly special! Busy Bees is opening a brand-new nursery in West End, Guildford this Winter, and we’re looking for a visionary Nursery Manager to set the tone and establish excellence from day one, giving our children the best start in life. You won’t just be joining a nursery—you’ll be building a nurturing, inspiring environment for up to 110 children, where their learning and growth will be guided by your leadership, expertise, and creativity. Your Opportunity to Make a Mark as a Nursery Manager 🏡 Shape the nursery’s culture & vision – From the first day, your ideas will bring this brand-new setting to life 🛠 Build a passionate team – Lead, inspire, and develop educators who share your dedication 📚 Create engaging learning experiences – Set up activities, spaces, and routines that nurture young minds 🚀 Drive innovation – Implement fresh approaches that make your nursery a beacon of excellence in early childhood education Your Rewards & Benefits as a Nursery Manager 💷 Competitive salary – from £45,000 per annum, plus up to 25% annual salary bonus 🎂 Birthday off – Because YOU deserve a special day! 👶 Significant childcare discount – Supporting your family while shaping young futures 🏖 Up to 33 days holiday – Including bank holidays! 💖 Enhanced family leave & wellbeing support – Plus menopause support through Peppy 🚴 Cycle to Work scheme – Because a healthy commute is a happy commute 🌏 Travel opportunities – Gain international experience and discover new childcare practices Why Busy Bees? ✨ You’ll be valued, celebrated, and empowered to create something extraordinary 🏆 Lead a forward-thinking nursery where your vision matters 🌿 Work in a beautifully designed setting that inspires both children and educators Role Responsibilities: Your Key Responsibilities as a Nursery Manager 🔥 Lead & Inspire – Drive excellence, empower your team, and cultivate a culture of passion and innovation 📚 Quality Improvement – Elevate educational programs, refine operational processes, and maintain exceptional standards 🛡️ Compliance & Safety – Ensure a secure, nurturing space that meets all regulatory requirements 💰 Financial Oversight – Manage budgets and resources effectively to drive sustainability and growth 💬 Engagement & Community – Build strong, lasting relationships with parents, staff, and the wider community 🚀 Professional Development – Support, mentor, and nurture your team, fostering a culture of growth and excellence. Required Qualifications: About You ✔ Committed to Excellence – Your top priority is delivering outstanding childcare and early years education ✔ Resourceful & Business-Savvy – You balance commercial awareness with heartfelt leadership ✔ Inspiring Leader & Communicator – You motivate your team and build strong relationships with staff and families ✔ Highly Organised & Detail-Oriented – You thrive in a dynamic environment, managing priorities with precision Qualifications & Experience 📜 Recognised Early Years Qualification – NNEB, BTEC Nat Dip, CACHE Dip in Childcare, or NVQ Level 3 👶 Proven Experience – Previous leadership as a Nursery Manager or Assistant Nursery Manager 💬 Strong Leadership & Communication Skills – Inspire and support a team to create a nurturing environment 🏆 Commitment to High-Quality Early Education – Passionate about fostering engaging learning experiences This is more than a job—it’s a once-in-a-lifetime opportunity to set up a nursery from the ground up and create a legacy of excellence, joy, and discovery. 🐝 Be part of something new—lead boldly, inspire deeply, and thrive with Busy Bees! ✨

Job description ROLE OVERVIEW The Assistant Event Manager is accountable for all Acts of the show, Act 1 to 4; leading and inspiring a variety of operational and performance teams, as well as ensuring guests have a world-class experience. This is a multi-faceted role, which requires a strong balancing of the demands of people management and protecting the guest experience, whilst also delivering an efficient and effective operation for each performance space. The area of responsibility includes managing the guest journey from their arrival into the Car Park, delivery of the performance areas (Pathway Control, The Glade, Toy Factory, Lapland Bakery, Father Christmas Visit), The Village, Frozen Pond, Reindeer Paddock, Forge, Father Christmas Visit, F&B and Retail outlets. You will be the lead team member on the ground, problem solving and ensuring standards are impeccably high from every department. We are most famous for our award-winning event, buried deep in the Crown Estate near Ascot. 17 years ago, Mike & Alison Battle created the event out of their own desire to take their children somewhere that would celebrate the pure, commercially unsullied, magic of Christmas. Now, with the help of Hollywood set-designers, West-End actors and more than a sprinkling of magic, the event is keeping the magic of Christmas alive for thousands of children every year. LaplandUK celebrates and honours the values, imagination and wonderment of childhood through our magical world, rich storytelling and immersive memory making experiences. This is an exciting period of growth for us, as we look for new ways to bring the Lapland experience to a global audience through media, publishing, live shows and eCommerce channels. RESPONSIBILITIES OPERATIONS • Ensuring that guest throughputs and employee performance are pro-actively managed., • Have a thorough working knowledge of each performance area, in order to effectively troubleshoot and problem solve., • To exceed the NPS target and guest satisfaction scores as set by the Event Director., • Ensure a consistent and accurate daily report of operational KPI’s for your area to Event Manager., • Act as a champion for the ‘Lapland Accessibility and Inclusion’ policies, working with colleagues to ensure all are trained and working in accordance with the relevant processes., • Understand guest feedback, working closely with the Guest Operations Manager (and other relevant stakeholders) to proactively address recurring problems., • To deliver the operational processes for your area aligned with SOP’s and overall Event Management Plan., • Manage reports; Opening & Closing checks + Daily Report delivered to Event Manager. TEAM MANAGEMENT • Work closely alongside all Managers & Supervisors to ensure that the staffing is consistently at the right level. Pro-actively address and resolve instances where staffing levels fall below the required matrix for operation., • Provide support and guidance for indirect reports at all times., • Establish, lead and maintain a professional and positive working culture, acting as a role model., • Ensure a high level of morale across all teams., • Ensure that team attendance is high, managing absence in a timely and effective manner in accordance with company policy. TRAINING • Successfully complete all E-Learning modules provided ahead of onsite training., • Attend the Table Top Exercise and Management training ahead of onsite training. GOLDEN & PR GUESTS • Support the communication and requests of all Golden and PR guests as determined by the Golden and Guest Experience Manager, primarily ensuring a seamless and warm welcome to the show. KNOWLEDGE, SKILLS & EXPERIENCE Essential Experience: • Minimum five years’ experience working in either event operations or visitor attraction operations., • Strong people management experience, with experience coordinating large teams within a guest-facing operation., • Strong understanding of reporting procedures to ensure safe operational practices and maintain high front of house standards., • Working knowledge of best Health and Safety practices. Desirable Experience: • A basic knowledge of KPI and customer insight data (e.g. dashboards, surveying and mystery shoppers). Skills / Knowledge • Excellent communication, interpersonal and diplomacy skills., • Organisational skills and attention to detail., • Bright with a strong sense of initiative., • Confident with technology., • Flexibility of approach working environment needs., • Ability to work well in a team environment., • Positive attitude throughout to ensure a good morale is sustained onsite., • Ability to work under pressure. We are recruiting x 2 Assistant Event Manager's for Ascot. Location: Whitmoor Forest, Ascot, SL5 8BG Shifts: 08:00 to 21:30* - The finish time is dependent upon the final customer leaving Act 4, the daily report being sent and sign off of by the on-duty Event Manager. The rota will be devised between the 2 Assistant Event Manager's, 1 working per day. Key Dates: Induction Date 18th October, as well various table-top & management training sessions Training period on-site: 31st October - 5th November Live Event Period: 6th November - 24th December Pay Rate: £350 per day Accommodation provided if required, or £50 per working day subsidy One meal per day to be provided Life at LaplandUK: At LaplandUK, we believe in the magic of collaboration, a steadfast commitment to excellence, and a team that's always willing to roll up their sleeves and get involved. Working with us means being part of a dynamic environment where collaboration brings out the best in everyone, diverse talents converge, and innovation thrives. Our commitment to excellence ensures that every team member is dedicated to achieving the highest standards, contributing to a workplace culture that values continuous improvement and outstanding results. We're not just looking for employees; we want people who are excited to get involved, embrace challenges, and bring a hands-on approach to their work, creating a workplace full of positivity and collective success. Overall, working at LaplandUK offers a chance to be part of something truly special, where the wonder of childhood is celebrated by a team dedicated to making memories for over 40,000 families each year. Passion for the Mission. We are in service to belief. We understand the importance of what we do and its legacy. One Collaborative Company We only succeed together. We are a positive and caring group of people who embrace developing Lapland and ourselves. Driven To Deliver Excellence Belief is in the detail. Powered by our purpose we challenge and innovate to exceed expectations in everything we do. Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship. LaplandUK reserve the right to withdraw this advert at any time. Due to the high number of applications being received, we may not be able to respond to every applicant. LaplandUK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Job description We are most famous for our award-winning event, buried deep in the Crown Estate near Ascot. 18 years ago, Mike & Alison Battle created the event out of their own desire to take their children somewhere that would celebrate the pure, commercially unsullied, magic of Christmas. Now, with the help of Hollywood set-designers, West-End actors and more than a sprinkling of magic, the event is keeping the magic of Christmas alive for thousands of children every year. This is an exciting period of growth for us, as we look for new ways to bring the Lapland experience to a global audience through media, publishing, live shows, and eCommerce channels. ROLE OVERVIEW The Resident Company Manager is a key member of the Show Operations department at LaplandUK, accountable in-part for the successful delivery of the first half of the guest experience — from guest arrival in the Elven Bazaar to the conclusion of Act 2, and in-part Act 3. This role leads and inspires a diverse range of operational and performance teams across multiple high-impact performance spaces including Elven Bazaar, Elf Security, Eeko’s Glade, the Toy Factory, and the Lapland Bakery. Combining strong administrative capability with dynamic people management skills, the Resident Company Manager is responsible for overseeing both backstage and front-of-house operations, directly managing Cast Members, Stage Managers, and Backstage Support. This multi-faceted role requires a sharp focus on delivering a world-class guest experience, efficient show execution, and maintaining the creative integrity of the production. You will play a vital part in upholding LaplandUK’s values and standards, coaching and motivating teams to consistently perform at the highest level, while ensuring the smooth and safe operation of all performance spaces under your care. RESPONSIBILITIES OPERATIONS • Lead the delivery of a safe, efficient, and best-in-class show operation across Act 1 & 2, in strict alignment with all approved policies, processes, Standard Operating Procedures (SOPs), and the overall Event Management Plan., • Serve on a rostered basis as the Area Manager for Act 1 & 2, taking full operational ownership of all performance areas including Elf Security, The Glade, Toy Factory, and the Lapland Bakery, as well as responsibility for the cast members and performance-related elements of Act 3., • Work collaboratively with the Act 3 Area Manager to ensure continuity in performance quality and guest experience, and to proactively resolve any issues arising within this area., • Maintain a comprehensive and up-to-date working knowledge of all relevant show procedures and performance areas to confidently troubleshoot, problem solve, and support teams in real time., • Proactively manage guest throughput and performance team flow to ensure an efficient and immersive guest journey, resolving bottlenecks and experience issues promptly., • Consistently monitor and report daily operational KPIs and performance data to Head Office stakeholders including the HO Company Manager, HO Show Director, and the wider Lapland production team., • Act as an on-site champion for LaplandUK’s Accessibility and Inclusion policies, ensuring all teams are trained and working in full compliance with related procedures., • Work collaboratively with the Guest Relations and Guest Operations teams to monitor, address, and follow up on guest feedback — with a focus on reducing repeat issues and continually improving satisfaction scores., • Take responsibility for exceeding guest experience targets, including NPS and overall satisfaction scores, as defined by the Event Director., • Deliver clear, concise, and motivating daily briefings to cast and operational teams, communicating essential safety, show, guest experience, and department-specific updates in a timely and engaging manner. REHEARSALS AND TRAINING • Work closely with the Resident Show Director, Stage Managers, and key Head Office stakeholders (including the HO Company Manager and HO Show Director) to oversee and support the successful delivery of an effective and well-structured rehearsal process., • Ensure that all logistical and operational requirements for rehearsals are in place, including rehearsal spaces, props, technical needs, and manpower support — identifying and resolving any issues that may impact efficiency or show quality., • Monitor rehearsals to identify and problem-solve operational or experiential challenges, ensuring smooth transitions from rehearsal to live performance., • Deliver pre-approved training sessions to both new and returning colleagues before and during the live event period, ensuring consistency in safety, performance, and guest experience standards., • Successfully complete all pre-season training requirements, including E-Learning modules, Tabletop Exercises, and onsite management training, as outlined by the business., • Support the embedding of a strong training culture across the department, championing continuous learning, high performance, and creative integrity throughout the season. TEAM MANAGEMENT · Work closely with all relevant Managers and stakeholders to ensure consistent, appropriate staffing levels across all Show Operations roles, including cast, stage management, and backstage teams. Proactively address any staffing shortfalls to maintain operational readiness and guest experience standards. · Prepare and submit monthly payroll for all Show Operations roles to the HO Company Manager, ensuring accuracy and timeliness. · Collaborate with HR, Resourcing, and People Operations teams to support recruitment efforts both pre-season and during the live event, ensuring a smooth and responsive hiring process. · Establish, lead, and maintain a professional, high-performing, and positive working culture within the Show Operations department. Act as a visible role model to both direct and indirect reports at all times. · Provide accessible, consistent support and guidance to all team members, fostering strong communication and collaboration across departments and performance areas. · Ensure high levels of team attendance and morale; manage absence and lateness in a timely and effective manner, in accordance with company policy. · Monitor and address poor performance swiftly and constructively, using the appropriate performance management procedures and support tools. · Actively recognise and promote good performance, contribution, and attendance, celebrating individuality and team successes to reinforce a culture of excellence. HEALTH AND SAFETY · Ensure a consistently safe and secure working environment for all colleagues across Act 1, Act 2, and relevant elements of Act 3, maintaining high standards of compliance and vigilance at all times. · Support the Show Operations team in the coordination and execution of emergency procedures, prioritising the safety and wellbeing of guests and team members throughout the site. · Take an active role in monitoring and responding to health and safety concerns across all performance and operational areas, including identifying and escalating potential risks such as trip hazards, maintenance issues, or environmental factors. · Promptly report all health and safety incidents, near-misses, or concerns to Event Control in line with company procedures. · Champion a safety-first culture, ensuring all team members are aware of and adhere to safety protocols, and feel confident reporting concerns. VIP & PR GUESTS · Support the communication and requests of all Golden and PR guests as determined by the Golden and VIP team, primarily ensuring a seamless and warm experience of the show. KNOWLEDGE, SKILLS & EXPERIENCE Essential Experience: · Previous professional experience as a Company Manager within a traditional or immersive theatre environment. · Proven people management capability, including experience leading large, multidisciplinary teams in a fast-paced, guest-facing environment. · Strong understanding of reporting procedures to ensure safe and effective operational practices. · Demonstrated working knowledge of best Health & Safety practices within a live performance or large-scale visitor environment. Desirable Experience: · Familiarity with back-of-house ticketing systems or operational software. · A basic understanding of KPI reporting and customer insight data (e.g. dashboards, surveys, and mystery shopper programmes). Skills / Knowledge · Excellent communication, interpersonal, and diplomacy skills, with the ability to build strong relationships across departments. · Outstanding organisational skills and exceptional attention to detail. · A proactive mindset, with a strong sense of initiative and problem-solving ability. · Confidence using technology and digital tools to support operations and reporting. · Flexible and adaptive approach to working in a dynamic, live event environment. · Ability to work well both independently and collaboratively within team settings. · Calm under pressure, with the resilience to navigate high-tempo periods while maintaining morale and performance standards. Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship. LaplandUK reserve the right to withdraw this advert at any time. Due to the high number of applications being received, we may not be able to respond to every applicant. LaplandUK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

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