Patient experience jobs in Kettering - Page 3Create job alerts

The ideal candidate will have over 5 years of leadership experience in regulated environments and a strong analytical mindset.

Communicate frequently with patients on the telephone and via written/email communication. Our staff survey results show that we are in the Top 5 in England and the highest in London for staff experience among similar trusts. Monitor and track all correspondence, complaints, medical records and quer

This role involves providing guidance on patient experience strategies, managing the Patient Advice and Liaison Service, and leading improvement projects to enhance patient care. A prominent NHS Trust in Greater London is seeking a strategic Head of Governance for Patient Experience & Engagement.

A healthcare organization in Wellingborough is seeking a Patient Services Manager to lead and develop patient-facing services. This role requires strong leadership and communication skills, with responsibilities including managing staff, ensuring compliance with CQC standards, and fostering a positi

A leading UK private healthcare provider in Greater London is seeking a Patient Access Manager to join their Patient Access team. This role encompasses managing the patient access experience, ensuring revenue capture, and developing leaders within the team. Ideal candidates should possess management

A leading healthcare trust in Greater London is seeking a Patient Experience and Engagement Lead to provide strategic advice, oversee patient experience improvement initiatives, and manage the PALS workforce. This role is crucial for enhancing patient care and driving quality assurance within the or

A large healthcare practice located in the United Kingdom is seeking a Patient Services Manager. The successful candidate will manage and develop patient-facing services while leading a large team. Responsibilities include overseeing patient feedback and ensuring compliance with CQC requirements.

Experience of leading the delivery, reporting and development of action plans following national and local patient/user surveys. To develop and maintain the directorate’s patient experience plan together with the directorate’s management team. This role plays a key part in shaping and delivering

A healthcare organization in the UK is seeking individuals to join the Patient Advice and Liaison Service (PALS) team. This role involves receiving and addressing patient feedback and concerns, providing advice, and promoting the service throughout the Trust. The ideal candidate will excel in commun

A healthcare clinic is seeking a Front of House Manager to ensure high-quality patient experiences from arrival to departure. The role involves leading the Front of House team, managing daily patient flow, and ensuring compliance with healthcare standards. Candidates should have experience in hospit

The role requires coordinating outpatient and radiology bookings, managing patient experiences, and ensuring continuity of care. The Patient Navigator will work flexibly across various clinic settings and ensure that all private patients receive exceptional service throughout their journey. A leadin

A leading optical care provider in the UK is looking for a full-time Patient Advisor to enhance patient experience from arrival to post-treatment. Ideal candidates will possess strong customer service skills, organizational abilities, and sales experience.

The post holder will coordinate and track progress across all patient experience action plans, ensuring momentum is maintained and outcomes are clearly measured. To co-ordinate the completion of all patient experience projects within the directorate as per quality improvement plan. To present findin

A leading healthcare provider in York seeks a dedicated Patient Advisor to enhance patient experiences through exceptional service. In this part-time role, you will build strong relationships with patients, assist in consultations, and maintain accurate records. The position requires strong communic

We are looking for an experienced and flexible Head of Patient Experience to support our Director of Patient Safety & Quality Improvement. To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Hea

A healthcare provider in southwest London is seeking a Patient Advice and Liaison Officer to support patients and their families. The role involves listening to concerns, providing non-clinical advice, and facilitating solutions to improve the patient experience. The position is vital in fostering p

As a PALS Officer, you will be an integral part of the Patient Experience Team, ensuring queries and concerns from our patients and their relatives are handled efficiently and compassionately. At times you will need to deal with challenging situations with upset and emotional patients/relatives, and

This role emphasizes people management, operational efficiency, and delivering an exceptional patient experience. A healthcare organization in the United Kingdom is seeking an experienced Operations Team Supervisor to lead NHS Administration Teams. The ideal candidate will have experience in healthc

The post supports the delivery of the sites patient experience objectives alongside complex complaints handling, representing our director of nursing on key Patient Experience initiatives supporting the delivery of key objectives, driving quality assurance and improvement. Experience of patient expe

A healthcare service provider in England is seeking a Patient Services Manager to oversee patient-facing services and manage the reception and care teams. Responsibilities include ensuring high-quality customer service, managing staff training and appraisals, and addressing patient complaints. The i

A leading recruitment agency is seeking an experienced Operations Director to oversee operations at a large IVF provider in England. This role, focused on delivering outstanding patient outcomes, requires leadership, data analysis, and a customer-centric approach. Candidates should possess experienc

A dynamic healthcare facility in Sutton is looking for a Reception Team Lead to join its team on a permanent full-time basis.The ideal candidate will have a background in customer service leadership, overseeing reception operations, and ensuring the delivery of high-quality service.Responsibilities

Join a team committed to improving the quality of care and patient experiences. A leading healthcare organization in the UK is looking for a dedicated individual to coordinate patient experience initiatives within the maternity department. Applicants must have relevant qualifications, including regi

Support delivery of site patient experience objectives alongside complex complaints handling, representing the Director of Nursing on key Patient Experience initiatives. Experience of patient experience improvement workstreams. You will also take an active lead on trust-wide projects that support th

A reputable healthcare provider in Greater London seeks an Admin Manager to support the Senior Manager in administrative duties.The role involves monitoring correspondence, handling complaints, and supervising junior staff.Applicants should have strong communication skills, attention to detail, and

A private healthcare facility in the Greater London area is seeking an experienced Outpatient Services Manager. The ideal candidate will have a relevant diploma, NMC registration, and prior experience in a senior outpatient role. This role involves leading outpatient and pre-assessment services, ens

This role involves leading the development of patient experience strategies and managing a team dedicated to improving patient services. A major healthcare provider in Greater London is seeking a Head of Governance for Patient Experience & Engagement. Ideal candidates will have a degree and extensiv

A private luxury hospital in Greater London seeks a Head of Patient Experience to enhance service quality and patient feedback systems. The ideal candidate will have nursing registration, management training, and experience in patient care excellence.

A leading healthcare provider in the UK seeks a dedicated professional to enhance maternity patient experience. This role provides an opportunity to actively contribute to patient care improvements within a supportive, high-performing environment.

A digital health company in the UK is seeking a Senior Operations Lead to oversee clinic operations, pharmacy functions, and patient experience. The ideal candidate will have at least 5 years of leadership experience, strong knowledge of regulatory environments, and an analytical mindset.

A healthcare organization in London is seeking a Front of House Manager to oversee patient experience and operational coordination at their Battersea location. Join a supportive team focused on delivering high-quality care and a warm patient experience. This position involves leading a team to ensur

The post supports the delivery of the sites patient experience objectives alongside complex complaints handling, representing our director of nursing on key Patient Experience initiatives supporting the delivery of key objectives, driving quality assurance and improvement. The post holder will work