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  • Application Support Lead
    Application Support Lead
    9 days ago
    £50000–£70000 yearly
    Full-time
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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  • Assistant Manager
    Assistant Manager
    13 days ago
    £14.5–£15.5 hourly
    Full-time
    Bromley

    Remoli is an award-winning fresh pasta restaurant group known for handmade pasta, authentic Italian recipes, and warm hospitality. We are looking for an energetic and experienced Assistant General Manager to join our Bromley team and help deliver exceptional guest experiences while supporting smooth day-to-day operations. Key Responsibilities: Operations & Service • Support daily restaurant operations, ensuring consistent quality and service., • Lead shifts, manage floor performance, and maintain high hospitality standards., • Handle guest queries, complaints, and special requests with professionalism and warmth., • Uphold brand standards and ensure the restaurant is clean, organised, and guest-ready at all times. Team Leadership: • Inspire, support, and coach the front-of-house team., • Assist with training, performance management, and team development., • Foster a positive, inclusive, and motivating work environment. Financial & Administrative: • Support stock control, ordering, and waste management procedures., • Assist in monitoring labour costs and managing staff rota., • Ensure compliance with health & safety, food safety, and company policies. What We’re Looking For: • Previous experience as an Assistant Manager or Supervisor in hospitality (restaurant experience preferred)., • A passion for great food, service, and creating memorable guest experiences., • Strong leadership, communication, and problem-solving skills., • A hands-on attitude and ability to work well under pressure., • Reliability, professionalism, and a positive mindset. What We Offer: • Competitive salary + performance bonus., • Staff meals, discounts across all Pasta Remoli locations., • Opportunities for growth and development within a fast-growing brand., • Supportive leadership and a dynamic, friendly team environment.

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  • Senior Sales Consultant
    Senior Sales Consultant
    18 days ago
    £35000–£45000 yearly
    Full-time
    Croydon

    Are you an experienced property professional ready to take your career to the next level? We’re looking for ambitious, switched-on Senior Lettings or Sales consultants to join our award-winning team at Streets Ahead Estate Agents one of South London’s most established and respected independent agencies. This is your opportunity to work with a high-performing, supportive team in a fast-paced environment where results are rewarded and career growth is real. For the right individual, this role also offers a clear pathway to progress into a “Number 2” position within the branch an ideal step toward management. You’ll be joining a business that genuinely invests in its people, recognises talent, and promotes from within. Duties • Engage with prospective tenants or buyers promptly and professionally, providing expert guidance throughout the negotiation process., • Conduct property viewings, highlighting key features and benefits to generate interest and facilitate negotiations., • Negotiate terms of tenancy or sale agreements confidently, aiming to achieve mutually beneficial outcomes for clients and the agency., • Manage existing client relationships by providing exceptional customer service, answering queries, and maintaining regular communication., • Develop new business opportunities through proactive outreach, networking, and leveraging local market insights., • Prepare accurate and comprehensive documentation for offers, agreements, and contracts ensuring compliance with legal requirements., • Collaborate closely with colleagues across departments to coordinate viewings, offers, and administrative tasks efficiently., • Proven experience as a Letting or Sales Negotiator or in a similar customer service-driven sales role within the property sector., • Strong interpersonal skills with the ability to build rapport quickly and confidently negotiate deals., • Excellent communication skills—both verbal and written—with an energetic and positive attitude., • Demonstrated ability to deliver exceptional customer service while managing multiple priorities effectively., • Knowledge of relevant legislation, regulations, and best practices in property lettings or sales is highly desirable., • A proactive approach with strong organizational skills to manage appointments, follow-ups, and documentation accurately., • Valid driver’s license preferred for facilitating viewings and client meetings across multiple locations. Join us as a Senior Letting or Sales Negotiator where your enthusiasm fuels success! We value motivated individuals who thrive on delivering outstanding service while achieving targets in a vibrant environment. This role offers an excellent platform to develop your career further within the property industry while making a real difference for our clients every day.

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  • BUSINESS & FINANCIAL PROJECT MANAGEMENT PROFESSIONAL
    BUSINESS & FINANCIAL PROJECT MANAGEMENT PROFESSIONAL
    1 month ago
    Full-time
    Norbury, London

    Employer: M&N Brothers Ltd 📌 Work Location: 1513–1515 London Road, Norbury, London, SW16 4AE 🕒 Employment Type: Full-Time, Permanent ⏰ Working Hours: Monday to Friday, 9:00 AM – 5:00 PM (40 hours per week) 💷 Salary: £42,000 per annum M&N Brothers Ltd is a well-established property management and business services company operating across London. We specialise in property operations, financial planning, and strategic project development. As part of our expansion, we are looking for a highly skilled Business and Financial Project Management Professional to support our executive operations and lead high-value business initiatives. Role Overview The successful candidate will manage complex business and financial projects, monitor organisational performance, and provide strategic support to senior management. This role combines financial expertise, project leadership, and operational analysis to drive company growth. Key Duties & Responsibilities • Lead business and financial projects from planning through to completion., • Conduct financial analysis, risk assessments, and performance evaluations to support decision-making., • Prepare business cases, project plans, feasibility studies, and financial forecasts., • Develop and monitor budgets, financial models, KPIs, and operational reports., • Coordinate with internal teams, clients, external partners, and stakeholders to deliver project objectives., • Identify operational inefficiencies and implement process improvements., • Ensure compliance with UK financial regulations, reporting standards, and internal policies., • Prepare high-quality project documentation, presentations, and executive reports., • Support long-term business planning, investment analysis, and portfolio management., • Contribute to strategic initiatives that improve company growth and operational performance. Required Skills, Experience & Qualifications • Bachelor’s degree (or equivalent) in Business, Finance, Project Management, Economics, or related field., • Minimum 3 years’ experience in business project management, financial management, or strategic planning., • Proven ability to manage complex projects and meet deadlines., • Strong analytical skills with expertise in financial analysis, budgeting, and forecasting., • Excellent communication, presentation, and stakeholder management skills., • Advanced knowledge of MS Office, especially Excel and PowerPoint., • Ability to work independently, manage workloads efficiently, and deliver accurate results. Why Work With Us • Highly competitive salary, • Professional and supportive work culture, • Opportunities for long-term career growth, • Structured working hours and a stable employment environment

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  • Administrative Assistant
    Administrative Assistant
    1 month ago
    £12.21–£15 hourly
    Part-time
    Bromley

    Location: Bromley Job Type: Full-Time / Part-Time About Us: We are a small, dedicated and busy law firm specializing in criminal defence. We pride ourselves on providing personalized, high-quality legal services to our clients. We are a close-knit team looking for a proactive and organized professional to become the backbone of our daily operations. Position Overview: We are seeking a highly organized and reliable Legal Secretary / Administrative Assistant to ensure the smooth running of our office. This is a pivotal role that combines traditional administrative duties with key legal support tasks. The ideal candidate will be the first point of contact for our clients and will play a crucial role in managing schedules, documents, and communications with both clients and the court. Key Responsibilities: Client and Communication Management: · Professionally answer, screen, and direct all incoming telephone calls. · Greet clients and visitors in a warm and professional manner. · Manage general email inquiries and correspondence. · Serve as a liaison between the lawyers, clients, and chambers. Administrative and Legal Support: · Diarising & Scheduling: Manage and maintain attorney calendars, including scheduling appointments, client meetings, and court hearings. Send timely reminders. · Document Preparation: Draft, format, proofread, and finalize correspondence, emails, and basic legal documents (e.g., letters, simple pleadings, affidavits of service). · File Management: Open, organize, and maintain both physical and electronic client files, ensuring they are up-to-date and confidential. · Court & Deadline Coordination: Assist with loading (filing) documents with the court (chambers) electronically and in-person as required. Monitor and track critical deadlines. · Booking Legal Visits: Coordinate and schedule any necessary legal visits, such as court reporters, process servers, or interpreters. Additional Duties: · Perform general office management tasks, including ordering supplies, managing mail, and ensuring common areas are tidy. · Provide billing support by tracking time and preparing pre-bills for review. · Assist with other ad-hoc tasks and projects to support the legal team. Required Qualifications & Experience: · Mandatory: prior experience in a secretarial or administrative role. · Exceptional verbal and written communication skills. · Superior organizational skills and a keen attention to detail. · Proficiency in Microsoft Office Suite (Word, Outlook, Excel). · Ability to handle sensitive and confidential information with discretion. · Proven ability to multitask, prioritize workload, and work effectively in a fast-paced environment. · Professional demeanor and a strong client-service orientation. Preferred Qualifications: · Previous experience as a legal secretary or administrative assistant within a law firm or other legal environment. · Familiarity with legal terminology, documents, and procedures. · Experience with legal practice management software (e.g., Leap, Clio, PracticePanther, MyCase).

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  • Butcher Manager
    Butcher Manager
    1 month ago
    £18–£20 hourly
    Full-time
    Morden

    We are looking for a motivated, experienced and hands-on Butcher’s Shop Manager to lead day-to-day operations at The Meat Stop, a growing butcher shop with a strong reputation for quality, service and innovation. This is an excellent opportunity for someone who is confident in both butchery and management, and who can drive the business forward. Key Responsibilities Butchery & Product Quality Carry out skilled butchery: cutting, trimming, deboning and preparing meats to shop standards. Maintain high levels of quality control, product display and stock rotation. Ensure all food safety, hygiene and HACCP procedures are followed. Shop Operations Oversee daily shop opening, closing, cleanliness and organisation. Manage stock levels, place supplier orders and reduce waste. Handle cashing up, EPOS entries and daily reporting. Team Leadership Supervise and support staff, including training, rota planning and performance management. Maintain a positive, efficient working environment. Lead by example with strong customer service and professional standards. Customer Service Greet and assist customers, handle special requests, and manage complaints professionally. Support in building strong customer relationships and improving overall shop experience. Compliance & Safety Ensure compliance with UK food safety legislation, allergens, hygiene and record-keeping. Maintain accurate documentation: temperature logs, cleaning schedules, HACCP checks, and deliveries. ✅ Requirements Minimum 2–3 years’ experience in butchery (shop or commercial). Previous supervisory or management experience (preferred). Strong knowledge of meat cuts, preparation and portioning. Good understanding of food safety standards and HACCP. Organised, reliable, and able to work independently. Strong communication and customer-facing skills.

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  • Sales Coordinator - Bookings & Event Sales at GO Action Forest
    Sales Coordinator - Bookings & Event Sales at GO Action Forest
    1 month ago
    £24400–£26000 yearly
    Full-time
    Whyteleafe

    Join the Adventure: Full-Time Events Sales & Management Role at GO Action Forest Are you a confident communicator with a passion for people, sales, and outdoor experiences? Do you thrive in a fast-paced, fun, and supportive environment? Then we want to hear from you! GO Action Forest is South London & Surrey’s ultimate outdoor action venue, proudly home to GO Paintball London and GO Laser Tag London. Set across an epic 50-acre purpose-built forest in Whyteleafe, we run the UK’s leading Paintball and Forest Laser Tag events, led by the former UK #1 Paintball Player. We’re now looking for an enthusiastic, sales-driven team player to join our growing Events management team as an Events Organiser - helping customers organise unforgettable experiences and making the magic happen out in the forest. The Role: Sales & Events Organiser This full-time role splits your time between our friendly Warlingham office and our stunning Forest venue in Whyteleafe. You’ll play a vital role in the customer journey - from first enquiry to final mission. Your Responsibilities Include: • Speaking to warm leads – friendly phone calls, WhatsApp messages, and emails to help customers plan epic birthdays, stag dos, or group adventures, • Using your sales skills to convert enquiries into bookings and upsell fun event upgrades, • Supporting event days from the hub of the forest as an Events Manager - including sign-ins, check-ins, face-to-face sales, team briefings, and group management, • Building strong rapport with customers, guiding them from “we’re thinking of booking…” to “that was the best day ever!” You’ll receive full training across all aspects of the role, with opportunities to grow in sales, logistics, customer service, event support, marketing, partnerships and team leadership. Who We're Looking For: No prior experience? No problem - full training is provided. However, the following experience or traits would be a strong advantage: • Experience in sales or telesales, • A background in events or outdoor activity environments, • Confidence in outbound calling and following up warm leads, • Comfortable working towards targets and achieving results, • Excellent communication and interpersonal skills, • A positive, team-first attitude and willingness to get stuck in, • Leadership qualities to motivate both customers and teammates, • Comfortable using CRM systems, WhatsApp, and digital communication tools Location & Hours: • Full-time, based between our Warlingham office and Whyteleafe forest venue, • Salary: £24,400 - £26,000 OTE, depending on experience and performance What We Offer: • A fun, supportive and motivated team of 50+ outdoor event staff, • 1-on-1 training and ongoing e-learning support, • Real variety - working both in the office and at our forest One of the most unique and exciting things about our culture at GO Action Forest is that every team member plays a key role in shaping our future. Your input will be valued across the board - whether it’s improving existing processes, pitching fresh ideas, helping develop future activities and projects, or even contributing to decisions around new business ventures and acquisitions. We believe the best ideas come from within the team, and we’re always evolving together. How to Apply: Please send your CV along with a Cover Letter (without using AI), to explain: • Why you’re a great fit for this role, • How you’d bring energy, drive and customer care to our team If your application is successful, we’ll reach out via WhatsApp to arrange the next steps. Please ensure your mobile number (linked to WhatsApp) is included and correct on your CV. We can’t wait to meet our next team legend. Join us and help make amazing adventures happen! Kind regards, The GO Action Forest Team Whyteleafe, Surrey | Warlingham, South London

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  • Invigilator
    Invigilator
    2 months ago
    £13.7–£15 hourly
    Part-time
    Croydon

    Job Description: Job description : Test Administrator/Invigilator Location: Winway College of Business and Technology ,AMP House, 5th Floor, Dingwall Road, Croydon – CR0 2LX Contract Type: Zero Hours Hours: Varied Salary: 13.70 -15.00 pounds per hour (GBP). We are looking to expand their test centre teams of invigilators and test administrators and seek professional, knowledgeable and driven individuals to join the WINWAY family. You will be responsible for the invigilation of exams and the efficient delivery of tests to candidates, ensuring that relevant procedures and guidelines are adhered to at all times. Key accountabilities will include the following · Conducting visual security and identity checks on candidates · Providing efficient test delivery to the candidates · Walkthrough testing rooms every 5 to 10 minutes once and/or continuous invigilation in the exam room as needed · Setting up the exam with all the needed exam materials and making it ready for the next round of exams. · Providing the highest levels of customer service at all times · Ensuring that candidate needs are met with understanding and respect · Performing test centre opening and closing procedures · Ensuring equipment and workstations are properly set up and cleaned ahead of each exam session · Dealing with candidates signing in as required, ensuring the test process is clearly explained to candidates, and providing test results to candidates as needed · Writing/Reporting incidents to the supervisor and on exam invigilator portals · Reaching out to the respective exam help desks to solve issues and to find solutions for the incidents/issues. · Receiving, guiding, directing and sending off the exam candidates to make them feel less stressed and feel comfortable during their time in the test centre. · Giving deep attention to detail and being vigilant to make the exam/testing process smoother. · Recording attendance and attending candidates at the registration by verifying their respective, relevant and appropriate IDs. · Experience of a customer facing role, ideally from a testing environment Strong communication and customer service skills · An ability to work under pressure and sometimes deal with difficult situations · Lots of initiative · Strong attention to detail · First class administrative and communication skills.

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