Phone support jobs in United Kingdom - Page 3

The Role The role is based on supporting the Intuitive sales, marketing and business development processes. The main part of the role will be working with our network of partners operating around the world. The role will initially start within our marketing department, giving the candidate a chance to understand our business while working on some defined projects. This could include the production of marketing materials, website, videos, social media and partner events. After the initial placement the role will evolve to also include gaining experience in sales support, continuing to work with our partners from around the world. This will involve explaining the Intuitive value proposition, demonstrating our software products and helping with sales opportunities as well as supporting our partners with their marketing campaigns. We operate in many different time zones (from Australia to the USA), therefore the role will encompass some out of hours working. This is an ideal first role for someone looking for a career in sales and marketing. The placement will include projects in the following: Key Tasks • Assist the sales director with partner and end customer sales activity • Attend partner sales review and follow up / monitoring of actions • Following up sales and business development opportunities • Demonstrating the Intuitive software and value proposition • First line pre-sales support for new sales opportunities • Production of quotes and proposals • Updating the Company CRM with all activities • Assist with the production of marketing materials and literature, such as web content, brochures, blog posts and press releases • Write and proofread marketing copy • Upload material to the website(s), social media pages, online partner portal and Intuitive SharePoint • Assisting other areas of the business such as pre-sales and technical services Key skills Great interpersonal skills Ability to learn and understand about software, specifically in the business intelligence, print and process management markets Able to build relationships with a wide variety of people. Personable manner, team-player and adaptability are all important Excellent written and oral skills: you will be called upon to write online content, so you will need strong copywriting skills. You will also have to regularly deal with clients and suppliers, face to face or on the phone. Attention to detail – required for proof-reading posts, news releases, website content and emails IT skills: You will need proficiency in MS Office packages and, ideally, in graphic tools such as Adobe, Publisher and video editing software.

Executive Assistant to the CEO  Location: Actoss different sites - MIDDLESEX STREET, E1 7DA Reports to: CEO Job Summary: The Executive Assistant will provide high-level administrative support to the CEO of Stanley Ley business and Harris and Zei, ensuring efficient operation and management of the executive office. This role involves managing daily schedules, facilitating communication between the CEO and stakeholders, coordinating meetings, and overseeing special projects to support business initiatives. Key Responsibilities: 1. Administrative Support:   - Manage and maintain the CEO’s calendar, including scheduling meetings, appointments, and travel arrangements.   - Prioritize and respond to emails, phone calls, and other communications on behalf of the CEO.   - Prepare meeting agendas, reports, presentations, and correspondence as needed. 2. Meeting Coordination:   - Organize, attend, and take minutes during executive meetings.   - Coordinate board meetings and prepare necessary materials.   - Ensure follow-up on action items from meetings. 3. Communication Liaison:   - Serve as the primary point of contact between the CEO, internal teams, and external partners.   - Handle confidential information with discretion and professionalism.   - Draft and edit communications for the CEO, including internal memos and external business correspondence. 4. Project Management:   - Assist with special projects as assigned by the CEO, including research, data collection, and coordination with other teams.   - Track project timelines and progress, ensuring that deadlines are met. 5. Travel and Event Coordination:   - Plan and coordinate domestic and international travel, including accommodations, itineraries, and logistics.   - Organize corporate events, conferences, and off-site activities for the CEO. 6. Office and Executive Operations:   - Develop and implement administrative systems and procedures to enhance office efficiency.   - Prepare expense reports and manage budgets for the executive office.   - Handle personal tasks for the CEO as required. Qualifications: - Education: Bachelor's degree in Business management, Communications, or a related field preferred. - Experience: 5+ years of experience as an Executive Assistant, preferably in a corporate or entrepreneurial setting. - Skills:  - Strong organizational skills with the ability to manage multiple tasks and priorities.  - Excellent verbal and written communication skills.  - High level of attention to detail and accuracy.  - Ability to handle sensitive and confidential information with discretion.  - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other productivity tools.  - Strong problem-solving skills and proactive attitude. Attributes: - Adaptability: Ability to adapt to changing priorities and demands in a fast-paced environment. - Initiative: Self-starter with the ability to anticipate needs and take initiative without direct supervision. - Interpersonal Skills: Professional demeanor with strong interpersonal skills to effectively interact with stakeholders at all levels. Why Join Us? - Be a part of an innovative and growing business. - Work directly with visionary leaders in a dynamic environment. - Opportunity for professional growth and development. Application Process: Please submit your resume and a cover letter detailing your experience and why you are an ideal fit for this

This is a full-time on-site role for an Administrative Assistant at FROGNAL ESTATES LTD in Greater London. The Administrative Assistant will be responsible for providing administrative support, managing phone calls and correspondence, assisting with executive tasks, and utilising clerical skills to ensure efficient office operations. Qualifications: - Administrative Assistance and Executive Administrative - Assistance skills - Strong Phone Etiquette and Communication abilities - Clerical Skills proficiency - Experience in office administration - Attention to detail and organisational skills - Ability to prioritise tasks and manage time effectively - Proficiency in Microsoft Office - Knowledge of basic accounting principles

Office Coordinator Monday to Friday 8:30 to 16:00 Main Responsibilities: To be responsible for the initial contact from clients with concerns or complaints. To be responsible for the initial contact from carers with queries relating to finance and or HR queries. To be the first point of contact for the Registered Care Manager and the Finance Director. To support the Registered Care Manager To support the day to day running of the office and ensure compliance with recording and reporting requirements in line with the business policies. The Office Coordinator will act under supervision of the Registered Manager. Assist the area coordinator with in house scheduling systems To be compliant with clients medications recording and ensure inhouse systems are accurate and up to date with relevant legislation The Role: You will be expected to be the first point of call for any concerns, queries or complaints from both clients and carers. Liaise with the Registered Care Manager any such concerns, queries or complaints from both clients and carers. You will be required to update the Registered Care Manager on a daily basis. The role will involve delivering in house training sessions on mandatory training subjects. In the absence of the Registered Manager and Finance Director you will be responsible for overseeing operations and managing the team. Oversee auditing of EMAR for all clients. Make sure clients have been informed of any scheduling changes. Requirements: Excellent IT skills (microsoft office, excel) Excellent communication skills, excellent phone manner and highly organised Proactive approach to challenging and rapid changes within the business Minimum 3 years experience in the Health and Social Care sector and or 2 years experience within an office environment. An understanding of managing EMAR. An understanding of CQC policies and requirements. Pay: Office Coordinator Full time position, 28 days annual leave £24375

Job Summary: Organic Restaurant Management Limited is seeking a dedicated and personable Customer Care Assistant to join our team. As a Customer Care Assistant, you will be the first point of contact for our guests, ensuring a positive and welcoming experience. If you have excellent communication skills, a passion for customer service, and the ability to handle inquiries and issues with professionalism, this role is ideal for you. Duties: Provide outstanding customer service by greeting and assisting guests with inquiries, reservations, and any concerns they may have. Manage and resolve customer complaints promptly and efficiently, ensuring customer satisfaction. Maintain a positive and welcoming environment in the restaurant, ensuring that all guests feel valued and appreciated. Assist with phone and email inquiries, providing accurate information about menu items, reservations, and other customer-related matters. Support the restaurant team in ensuring smooth operations during peak hours, including managing customer flow and seating arrangements. Adhere to company policies and procedures, maintaining high standards of service at all times. Collaborate with the kitchen and service staff to ensure timely and accurate order processing and delivery. Qualifications and Experience: Experience: Prior experience in a customer service role is essential, particularly in a hospitality or restaurant environment. Customer Interaction: Strong interpersonal skills and the ability to interact effectively with customers are essential for this role. Language Skills: Fluency in English is essential. Additionally, fluency in any European language, such as Russian, German, French, Spanish, or Italian, is required. Proficiency in additional languages is advantageous. Ability to handle high-pressure situations with poise and professionalism. A positive attitude and a strong commitment to providing excellent customer service. Shifts and Work Schedule: Shifts: Morning, Day, and Night shifts are available. Working Hours: between 9:30 AM - 12:00 Midnight Additional Information: Commute/Relocation: Candidates must reliably commute or plan to relocate to London before starting work (preferred). Work Authorization: United Kingdom Work Location: On-site, London. Join our team at Organic Restaurant Management Limited and become an integral part of delivering exceptional customer experiences. We look forward to welcoming you on board! Job Type: Full-time Pay: £11.50-£14.50 per hour Expected hours: 35 – 40 per week Benefits: Company events Company pension Discounted or free food Employee discount Flexitime Schedule: Day shift Night shift Work Location: In person Expected start date: Immediately

Job Opening: Receptionist-Evening shifts Full-time: Between 3-4 shifts per week. Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team. Responsibilities: -Opening the venue -Answering phone calls for daily enquires -Taking bookings and payments over the phone -Keeping the work place tidy and clean -Checking the rooms/systems/ reporting any issues -Keeping a close connection with the managers about the good functioning of the place -Setting up the bar and reception for service -Welcoming and taking costumers to rooms, accommodating them by showing how to work the karaoke system and serving drinks. Qualifications: Previous experience in hospitality or entertainment preferred. Excellent leadership and interpersonal skills. Strong organizational and multitasking abilities. Written and verbal communication skills. Customer service. Familiarity with Microsoft Office. Passion for music and a knack for creating fun, engaging environments. Ability to work flexible hours, including nights and weekends. Proficient in basic computer applications and POS systems What We Offer: Competitive salary and performance service charge A dynamic and supportive work environment. Pension scheme Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! . Experience in admin is valued, also some basic knowledge of bar is required but full training will be provided! 18+ and advanced English is a must. If you are a dedicated individual passionate about karaoke and providing exceptional customer service, apply now to be part of our dynamic team!

Note - Knowledge of Russian is a must! Job Summary We are seeking a compassionate, reliable, and organized individual to serve as an Educational Guardian for international students studying in the UK. The Educational Guardian will provide support, care, and guidance to students while ensuring their well-being and academic progress. This role involves acting as a bridge between the student, their parents, and the school, helping students navigate life in the UK and ensuring they have a positive educational experience. Key Responsibilities Student Welfare and Support: Act as the primary point of contact for students, providing emotional and practical support. Complete all required school forms. Monitor the mailbox daily and inform parents of any relevant updates. Coordinate with our team to arrange tutoring and ensure the student has the correct link for lessons. Assist students in purchasing school uniforms and making any necessary purchases online. Ensure students' physical and mental well-being, addressing any issues that may arise. Assist with settling into the UK, including cultural acclimatization, local orientation, and understanding school routines. Communication and Liaison: Maintain regular communication with parents, updating them on their child's academic progress, well-being, and any concerns. Liaise with school staff, including housemasters/mistresses, tutors, and teachers, to monitor students' academic performance and behavior. Attend parent-teacher meetings (online), school events (occasionally), and other relevant appointments on behalf of parents if they are unable to attend. Academic Monitoring: Monitor students' academic progress by keeping in touch with schoolteachers and checking reports, ensuring they are on track with their studies and receiving necessary support. Arrange additional tutoring or academic assistance if required. Emergency and Crisis Management: Be available to respond to emergencies, such as health issues or disciplinary matters, ensuring appropriate action is taken promptly. Coordinate with medical professionals and schools in case of illness or injury, ensuring students receive proper care. Travel and Accommodation Support: Assist with travel arrangements during term breaks ,and if necessary weekends, including booking flights and organizing transport. Help arrange suitable accommodation during holidays, whether it be a homestay, staying with family, or supervised accommodations. Legal and Administrative Support: Assist students with opening bank accounts and obtaining their BRP card. Monitor visa status and ensure all necessary legal requirements, such as visa and immigration status, are up to date. Communicate with relevant team members if visa updates are needed and assist with the process. Assist with administrative tasks, such as registering with a GP and keeping in touch with the medical center when needed. Qualifications and Skills Knowledge of Russian and English is a must. Previous experience working with children or young adults, preferably in an educational or guardianship role. Strong understanding of the UK education system. Excellent communication and interpersonal skills. Ability to handle sensitive situations with discretion and empathy. Highly organized, with the ability to manage multiple responsibilities and prioritize tasks. Availability to travel for emergency reasons is essential. Personal Attributes Compassionate and caring, with a genuine interest in student welfare. Culturally aware and sensitive to the needs of international students. Reliable and trustworthy, with the ability to build strong relationships with students, parents, and school staff. Problem-solving mindset and ability to act calmly in emergencies. Working Conditions Flexible working hours, with the expectation of being available over the phone for emergencies Travel within the UK if required The role may involve some evening and weekend work from home to accommodate students' needs and schedules.