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Sales Advisor South Midlands Region, Bedford Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Development Sales Manager (Sales Advisor) to join our fantastic South Midlands region. The role will see you take responsibility for and manage the development sales function and be the primary Miller Homes contact for potential and existing customers. Having responsibility for securing the sale of homes and managing the customer journey in accordance with company standards, procedures and targets. RESPONSIBILITIES: • To manage and control the Development sales function from pre-start to post completion, • Meet prospective customers and maintain primary point of contact throughout customer journey, • Manage the requirements and expectations of customers throughout the house buying process,, • Take responsibility for the development’s presentation and ensure it reflects a strong sales message and the highest of standards REQUIREMENTS: • Experience of high-performance in a Sales role with a Housebuilder, • A presentable, customer-facing professional with experience of dealing with customers and providing an exceptional standard of customer service, • Experienced in problem solving and the ability to analyse/report on issues that could affect the development, • Able to rapidly assimilate and assess situations and issues, offering solutions with maximum results WHAT WE OFFER: • Competitive basic salary, • 26 days annual leave + public holidays + your birthday off, • Excellent commission structure, • Company contribute 6.5% to your pension, plus other benefits

Position: Funeral Service Specialist Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Location: W Nodes Funeral Directors, Wood Green Job Type: Full-time, permanent - 38.33 hours per week Salary: £29,857.54 per annum plus commission (OTE: £2-3k per annum) We're looking for an empathetic and well-organised individual to join our team at W Nodes Funeral Directors as a Mobile Funeral Service Specialist (Level One). You'll be the first-person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism. Based at our branch in Wood Green and supporting in our surrounding branches, you'll take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required. Why This Role Matters... Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days. Your Impact and Responsibilities... This role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducing them to the support we can offer, and ensuring every detail is taken care of. You will be a steady, professional hand when people need it most. As a Funeral Services Specialist (Level One), you will: • Supporting families with empathy, professionalism, and attention to detail, • Arrange funerals that meet family wishes, cultural practices, and legal requirements - arranging funerals with clarity, compassion and precision, offering all relevant products, • Oversee day-to-day branch operations, including administration and presentation, • Liaise with suppliers such as ministers, celebrants, and florists, • Lead chapel visits, as required, supporting the families with their requests, • Take accountability for raising awareness of funeral plans and contributing to plan sales within the branch, • Represent the branch in the local community and contribute to outreach, • Train in Funeral Conducting to assist with ceremonial duties during peak times, • Compassion, calmness, and empathy in emotionally sensitive situations, • Communication, organisation, and administrative skills - confident with legal paperwork, • Confident working independently, with branch-level responsibility, • Comfortable in settings where the deceased may be resting, including chapel visits, • Willingness to work flexibly (including weekends/on-call if needed), • A Full UK Driving Licence (desirable, not essential) - Ability to travel to client homes and local branches is important, • Experience in customer service, care, or admin (beneficial - complete training is provided) What We Offer..., • Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme., • Memorialisation Commission Potential: up to £2,000.00 OTE per annum, • Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements., • Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future., • Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing., • Holiday Allowance: Start with a generous leave entitlement of 30-33 days per year, inclusive of Bank Holidays.

Legal Assistant Permanent, Full Time, Hybrid up to £32,000 per annum, based on experience The Legal Assistant will provide proactive, responsive and professional legal support across the organisation, with a particular focus on sales, conveyancing, permissions, litigation, and general legal enquiries. This role supports the Legal Manager and Legal Officer by managing day‑to‑day caseload activities, coordinating internal and external communications, and ensuring timely and accurate handling of legal matters. The post holder will play a key role in ensuring governance, compliance, and high‑quality service delivery across the business. Key Responsibilities Legal Support & Advisory Provide prompt, accurate first‑line advice to internal teams on legal queries, undertaking research where necessary and escalating to the Legal Manager as required. Manage permission requests, ensuring leases are reviewed and responses issued within agreed timescales. Support the Legal Manager in overseeing the litigation caseload, including housing management cases, court processes, injunctions, and complex ASB matters. Support the Legal Officer with conveyancing matters, including shared ownership plot sales, staircasing transactions, deeds of variation and lease extensions. Case & Process Management Manage the disrepair process, including maintaining case logs, coordinating tasks, working with external legal advisers, and handling settlement payments and invoices. Oversee the Governance and Legal inbox, assigning responsibilities, triaging new queries, and ensuring efficient communication management. Internal Service Delivery Provide a responsive, high‑quality service to the sales team, ensuring sales‑related queries are dealt with promptly and that accurate advice is offered. Maintain clear and accurate records, including storing external legal advice and ensuring documentation is retained appropriately. Person Specification Key Skills & Attributes Excellent attention to detail. Strong legal drafting skills. Strong interpersonal and communication skills (verbal and written). Proactive approach and ability to work independently. Good analytical skills with the ability to advise the business on appropriate courses of action. Ability to prioritise effectively in a fast‑paced environment. Ability to build strong working relationships with internal and external stakeholders. Knowledge & Experience Minimum of 2 years relevant legal experience. Experience and knowledge of conveyancing processes. Experience handling litigation matters, including housing management issues. Understanding of civil procedure rules. Experience working in an in‑house legal environment. Qualifications Educated to degree level in Law Strong IT skills, particularly in the Microsoft Office suite. CILEX or similar legal qualification. Please note that we reserve the right to close this vacancy early should we receive sufficient applications. We encourage all interested candidates to submit their application as soon as possible to avoid disappointment

Our client has a vacancy for a qualified Residential Conveyancing Fee Earner to join their well established Lexcel & CQS accredited firm and national residential team. They offer a work-life balance, flexibility including hybrid/remote working. Responsible for progressing your own caseload of files and confident to hit the ground running. Full support of a Legal Assistant and Post Completion team. Requirements: Considerable experience in sales, purchases, remortgages as well as shared ownership leases, variation of leases, new build purchases, help to buy etc. Preferably 3 years + PQE. Solicitor, ILEX or CLC. Benefits: • Competitive salary, • Pension contribution, • Additional holiday bonus scheme (if monthly fees received target is met, they get an extra days holiday-potential for 12 extra days pa), • Annual discretionary financial bonus scheme, based on fee received., • 26 days holiday as well as bank holidays, • Hybrid Working From Home Policy, • A very friendly and collaborative working environment Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so

Customer Care Officer £31,841 plus £2000 car allowance Based from our offices in Bedford, you'll combine office and being out on-site flexibility in line with our hybrid approach. There will be frequent travel required across our geography with this role to visit development sites and customers and therefore access to a car is essential. We have an exciting opportunity to join our Aftercare Team as a Customer Care Officer. In this customer-facing role, you'll be the first point of contact for new homeowners, supporting them as they move into their new homes and throughout the warranty period. You'll ensure customers receive high-quality, responsive service and the information they need to settle in confidently and comfortably. You'll manage aftercare services, investigate and resolve defects and complaints, and deliver a high-quality customer experience from handover through to the end of the warranty period. You'll also help customers understand how to operate and maintain their homes safely and efficiently, including providing home demonstrations and carrying out sales completions for shared ownership homes. Key Responsibilities Act as the main contact for new homeowners, providing guidance and support. Investigate and resolve customer complaints and defects, including on-site inspections. Coordinate and deliver home demonstrations and familiarisation events. Complete sales completions for shared ownership homes. Liaise with contractors and internal teams to ensure timely and effective resolution of issues. Maintain accurate records using CRM systems and contribute to performance reporting. Support customers with warranty claims and ensure clear communication throughout the process. Assist with diagnosis of defects and help improve aftercare services by sharing customer experiences. What We're Looking For Extensive experience in a customer-focused environment, ideally within housing, construction, or property development. Strong knowledge and understanding of the development process and/or construction. Experience with face-to-face customer contact. Excellent communication and interpersonal abilities, with confidence in face-to-face customer interactions. Proficient in Microsoft packages and CRM platforms. Skilled in processing, interpreting, and presenting data accurately and with attention to detail. Ability to work independently and collaboratively across teams. Knowledge of construction defects and remediation, and experience handling complaints is advantageous. Desirable Experience Experience with post-completion customer care in residential developments. Knowledge of NHBC or similar warranty schemes. Experience managing customer complaints. Experience using databases and CRM systems. Why Join Us? At bpha, we're committed to delivering exceptional service and building thriving communities. You'll be part of a supportive team that values empathy, responsibility, collaboration, and ambition. We also promote a data-driven culture to help improve outcomes for our customers and colleagues. Ready to make a difference? Apply now and help us deliver outstanding customer care to our new homeowners. bpha reserves the right to close this role for applications prior to the advertised end date in the event that a suitable candidate is identified. Early applications are encouraged to avoid disappointment

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