Process improvement jobs in United Kingdom - Page 2

Plus annual bonus up to 10% The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms. The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements. Key Responsibilities & Duties Recruit, manage, train and develop a customer services advisers, team administrators and team leaders. Regularly assesses the performance and behavioural competencies of team members, identifying training needs and creating development plans. Sets and reviews progress against objectives Develop, implement, maintain and monitor service level standards. Develop and maintain quality controls. Review, improve, streamline and implement administration processes, procedures and system. Procedures being up-to-date and fit for purpose. Reviews and manages complaints Monitors and manages escalated calls and quality reviews. Works within agreed process and payment authority levels. Provides monthly MI reports to senior management. Provides statistical reporting to HMRC. Monitors and manages the Customer Service Risk Register About you You will have a strong background in Customer Service Management with experience of managing teams. Extensive performance management experience, coaching and development Ideally a background within a financial services environment with a good understanding of FCA regulation Hours of work Monday to Friday 35 hours per week (no weekends/no bank holidays)

Hello, Kibele restaurant is looking for a part-time Receptionist. We need front of house team who is committed and has great teamwork ability. We provide excellent working conditions and friendly atmosphere. Salary: £11-£14 Location: Great Portland Street Station Skills and Responsibilities: Welcomes customers by determining their interests and needs. Generates revenues by attracting new customers; and defining new and expanded services and products. Maintains safe and healthy work environment by following organization standards and sanitation regulations. Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar. Updates job knowledge by participating in educational opportunities; reading service guidelines, coffee, retail trade, and food service publications; and maintaining personal networks. Enhances the restaurant's reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments. Qualifications / Skills: Listening Verbal communication Customer focus Customer service Basic safety People skills Action-oriented Organization Selling to customer needs Attendance Client relationship If interested, please reach me ASAP.

Main responsibilities include: As a Student Recruitment Consultant, you will be responsible for promoting and recruiting students to join our partner institutions. You will act as a liaison between prospective students and our admissions department. You will develop strategies to increase enrolment and maintain relationships with schools, colleges, and universities to enrol students. - You will be researching pay discrepancies, efficiency bonuses, and other types of compensation in regard to recruitment consultants. - You will propose personnel and higher industrial education relations policies, help implement them in student recruitment, and draft staff handbooks. - The role involves aiding in discussions between the recruitment management team and managers in order to recruit a new applicant. - Interview new applicants, and check references and required documents in order to finalize them. - The position involves providing guidance on matters such as new employee training and recruitment, negotiating protocols, agreements, and other personnel and industrial relations matters. - The job entails handling grievance and disciplinary procedures, as well as overseeing employee welfare and counseling services. - Collaborate with other departments within the institution to ensure that the recruitment process runs smoothly. - Keep up-to-date with the latest trends in recruitment and implement innovative strategies to attract new applicants. - Monitor and report on the effectiveness of recruitment strategies and make recommendations for improvement.

Job Title: Specialist Barista & Sandwich Maker Company: Sage and Poppy Coffee Shop Location: Tulse Hill About Us: Sage and Poppy Coffee Shop is not just a café; it's a destination for those who appreciate the artistry behind both coffee and food. Nestled in the heart of London, we pride ourselves on offering a unique and enriching experience where patrons can indulge in expertly crafted coffee beverages and exquisite sandwiches made with the finest ingredients. Position Overview: We are on the lookout for an exceptional individual to join our team as a Specialist Barista & Sandwich Artisan. This role is perfect for someone who is not only passionate about coffee but also possesses a creative flair for culinary excellence. The ideal candidate will be proficient in the art of crafting specialty coffee drinks and skilled in the creation of gourmet sandwiches that tantalize the taste buds and leave a lasting impression on our customers. Responsibilities: Specialty Coffee Crafting: Utilize expert knowledge and skills to prepare a wide array of specialty coffee beverages, including pour-over, AeroPress, siphon, and cold brew. Showcase creativity and precision in latte art, elevating the visual appeal of each coffee creation. Stay updated on industry trends and emerging brewing techniques, continuously enhancing the coffee experience for our customers. Provide personalized recommendations based on customers' taste preferences and flavor profiles. Sandwich Artistry: Craft fresh and flavorful sandwiches using premium ingredients, paying meticulous attention to flavor combinations, textures, and presentation. Develop innovative sandwich recipes that showcase seasonal ingredients and culinary ingenuity, offering customers a diverse and exciting menu. Maintain consistency in portion sizes and ingredient ratios, ensuring each sandwich meets our high standards of quality and taste. Collaborate with the kitchen team to streamline sandwich preparation processes and optimize efficiency during peak hours. Customer Engagement: Foster a welcoming and engaging atmosphere where customers feel valued and appreciated. Engage with patrons in meaningful conversations about coffee and food, sharing insights and recommendations to enhance their experience. Actively seek feedback from customers and use it to continually improve the quality of our offerings and service. Build rapport with regular customers, creating a sense of community and loyalty around Sage and Poppy Coffee Shop. Sanitation and Safety: Adhere to strict sanitation and food safety protocols, maintaining cleanliness and hygiene in all areas of operation. Handle food products and equipment with care, following proper storage and handling procedures to prevent contamination. Monitor inventory levels of sandwich ingredients and coffee supplies, communicating any needs to management to ensure uninterrupted service. Qualifications: Proven experience as a specialist barista in a specialty coffee shop or similar setting. Demonstrated expertise in coffee brewing methods, latte art, and flavor profiling. Creative culinary skills with experience in sandwich preparation and recipe development. Strong attention to detail and a commitment to delivering exceptional quality in every beverage and sandwich. Excellent communication and interpersonal skills, with a passion for engaging with customers. Food handler's permit or willingness to obtain one. Flexible availability, including mornings, evenings, weekends, and holidays. Benefits: Competitive compensation package with opportunities for advancement. Employee discounts on coffee and food items. Supportive and collaborative work environment. Ongoing training and professional development opportunities. If you're a passionate coffee enthusiast with a talent for culinary creativity, we invite you to bring your expertise to Sage and Poppy Coffee Shop. Join us in delivering memorable experiences through exceptional coffee and culinary craftsmanship. Apply today by submitting your resume and a cover letter highlighting your relevant experience and why you're the perfect fit for this role.

Location: Remote Salary: £100 per week (upon successful completion of assigned tasks) About AutoVideo Factory: At AutoVideo Factory, we specialize in producing engaging automated video content for YouTube. Our mission is to create high-quality videos that captivate audiences while leveraging the power of automation to streamline the production process. Job Description: We are seeking a skilled YouTube Automation Video Creator to join our team. The ideal candidate will be responsible for creating, editing, and optimizing automated videos that align with our brand and audience interests. This role requires a strong understanding of video production, YouTube best practices, and creative storytelling. Key Responsibilities: • Video Production: Create engaging automated videos based on provided scripts and content guidelines. • Editing: Edit videos using software tools to ensure high-quality visuals and sound. • Content Optimization: Optimize video titles, descriptions, and tags to improve searchability and audience engagement. • Analytics: Monitor video performance metrics and provide insights for improvement. • Collaboration: Work closely with me to align video content with our channel goals and target audience. Qualifications: • Proven experience in video creation and editing, preferably for YouTube. • Familiarity with YouTube automation tools and software (e.g., TubeBuddy, VidIQ). • Strong understanding of YouTube algorithms and best practices for video SEO. • Excellent communication and collaboration skills. • Creative mindset with attention to detail. What We Offer: • Competitive weekly pay of £100 for successful completion of tasks. • Flexible work hours and remote working environment. How to Apply: If you’re passionate about creating automated video content for YouTube and meet the qualifications above, please submit your resume and a portfolio showcasing your previous work related to video production.

Description At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams. As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve: Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers. Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance. Be Original. It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’. We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC. Who we are. Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story. Ready to apply? If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it. Neurodiverse? Our accessibility toolbar can support you when you apply. UNITED BY THE BUCKET At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket. If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drink orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front-of-house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving people's competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan : Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

A sales assistant's job description includes: Customer service: Greeting customers, answering questions, and addressing concerns. Being knowledgeable about the meat cuts and other products offered by the store and company. Store operations: Maintaining store cleanliness and organization, stocking shelves, and monitoring inventory. Transactions: Processing transactions, taking payments, and packaging purchases. Sales tracking: Tracking and reporting sales, and preparing sales tracking reports. Store layout: Being knowledgeable of the store layout Company Policies: Being knowledgeable of company policies. Customer Feedback: Seeking feedback to improve customer service. Product Promotion: Promoting products to meet sales targets. Returns and Refunds: Handling returns and refunds. Shelves and Displays: Stocking shelves and Arranging displays as required. Store Layout: Being knowledgeable of the store layout. Experience: Miminum 3 years experience required within the retail industry. Qualifications: Food hygiene Certification desirable

Company description First Distribution is a 3rd party logistics provider offering warehousing/fulfilment/express overnight parcels and same day courier Job description First Distribution is a fast growing Logistics business, seeking experienced and enthusiastic self employed multi drop courier drivers to deliver parcels to both homes and business in and around London. As a customer facing representative of First Distribution you will be required to delivery exemplary levels of customer service and at all times represent our company's core values and principles. We recognise the importance of our people. Comprehensive training and ongoing support in the role will be provided and we actively encourage feedback to further improve our service offer. Requirements: Provide your own van. LWB, Preferably no more than 5yrs old. Insurance, including carriage of goods for hire and reward. Key responsibilities Ensuring deliveries are completed in a accurate, courteous and timely manner. Drive safely at all times, adhering to speed/parking restrictions and road signage. Work safely within Health and safety environmental guidelines, and ensure daily vehicle checks are carried out prior to commencement of shift, reporting defects where applicable The ideal candidate will have a flexible approach to work, be a valued team player as well as being able to work individually. Maintain a professional appearance, wearing the company uniform provided at all times. Ensure high levels of cleanliness in the company vehicle Experience Previous experience in a Multidrop essential A valid UK Driving Licence Held for a minimum TWO years Max 6 Penalty Points, No Previous Driving Ban Basic understanding of English Mature and professional driving skills Key Skills Must have strong communication skills and the ability to apply these skills in a variety of situations across a diverse customer base Work effectively under pressure and adhere to time critical deadlines Ability to process instructions Excellent organisational and time management skills, with great attention to detail. Proficiency using GPS/PDA devices Tolerance and Patience in difficult situations If you are looking for your next career move and have a proven track record of achievement then simply apply online attaching a current CV with your application. Job Type: Full-time Pay: £40,000.00-£50,000.00 per year Benefits: On-site parking Schedule: Day shift Application question(s): Must provide own lwb van with all the appropriate courier insurance. Experience: driving: 2 years (required) multidrop delivery driver: 1 year (required) Licence/Certification: Driving License (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 31/10/2024 Expected start date: immediate

Job Title: Customer Service Representative Location: Remote (Work from Home) Pay Rate: £25.00 per hour Job Type: Full-time / Part-time (flexible hours) About Swish World Group: Swish World Group is a global leader in delivering high-quality products and services to customers worldwide. We are committed to ensuring excellent customer experiences and are seeking a dedicated Customer Service Representative to join our team remotely. This position offers the flexibility to work from home while providing top-tier customer support. Job Overview: As a Customer Service Representative, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information about our products and services. Your role is essential to maintaining customer satisfaction and loyalty, and you will work closely with various teams to ensure a seamless customer experience. The ideal candidate will have strong communication skills, a passion for helping others, and the ability to work independently in a remote environment. Key Responsibilities: · Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. · Provide information about products, services, and company policies to customers. · Resolve customer complaints and issues efficiently, ensuring customer satisfaction. · Process orders, returns, and exchanges while ensuring accuracy in customer accounts. · Collaborate with internal teams, such as sales, marketing, and product development, to address customer feedback and concerns. · Maintain detailed records of customer interactions and follow up on unresolved inquiries. · Identify opportunities to enhance the customer experience and suggest improvements. · Stay up-to-date with product knowledge and company updates to provide accurate information. Required Skills and Experience: · Previous experience in a customer service or support role is preferred. · Excellent verbal and written communication skills in English. · Ability to multitask and manage time effectively in a remote work setting. · Proficiency with CRM systems, email, and live chat tools. · Problem-solving skills with a customer-first attitude. · Strong attention to detail and the ability to handle high volumes of inquiries. · Self-motivated and able to work independently without supervision. Perks and Benefits: · Competitive Pay: £25.00 per hour, with opportunities for bonuses based on performance. · Remote Work: Flexibility to work from the comfort of your home, anywhere in the UK. · Professional Development: Access to ongoing training and development opportunities. · Flexible Hours: Work schedule that supports a great work-life balance. · Employee Discounts: Enjoy discounts on Swish World Group products and services. · Supportive Team: Be part of a friendly, collaborative, and supportive team environment.

We have a great opportunity available for a Senior Civil Engineer (Highways) to join our team at Wokingham Borough Council, on a full time, permanent basis. - working from home / site visits when required. As Senior Civil Engineer (Highways) you will provide design and project management services to support strategic programmes and activities within the Capitals team. You will be responsible for managing projects in accordance with our change framework, across the portfolio of projects for the services. Working independently and pro-actively leading on the delivery of the key objectives, managing stakeholders, and delivering high quality outputs and outcomes under little supervision. Benefits: Now is a fantastic time to become part of our team and in return we can offer you an excellent range of benefits including flexible working options, remote working, a generous annual leave entitlement of 30 days (rising to 35 days after 5 years continued local government service), plus Bank Holidays, an enhanced local government pension scheme, a range of discounts, an onsite gym, salary sacrifice car schemes, an employee assistance program and so much more! Key responsibilities: Technical design to relevant UK standards (DMRB, Manual for streets) as well as producing high standard professional written technical reports. Producing technical drawings using Civil's 3D. Liaising and maintaining a good relationship with internal and external clients answering queries and responding to technical issues, provide support, and ensure that we deliver successful outcomes, which add improvement to services, customer outcomes, and savings. To identify key outputs and milestones for decision. To report to the appropriate governance forums, track and monitor actions. Adherence to WBC and supplier processes. Stakeholder Management. Liaising and managing surveyors, consultants, contractors and other collaborators. Record and track costs and benefits of projects and create learning logs to be referred to with each new project. Manage risks and issues in line with Corporate Risk management policy Pre-empt problems and resolve quickly to protect projects. Work with all parties in a collaborative manner and make decisions to ensure projects and tasks are on time and budget Candidate requirements: Bachelor’s degree in a relevant subject. Experience in efficiently using Civils 3D software to produce Highway plans. Sound working knowledge of relevant national and international highway related standards (e.g. DMRB, SHW, Traffic Signs Manual, Manual for Streets), contracts (e.g. ICE, NEC, and FIDIC), methodologies and procedures Experience of managing and delivering projects from concept design through to construction. With a minimum of 4 years’ experience Pavement design experience and Road drainage design experience Job Type: Full-time Pay: £38,223.00-£42,403.00 per year Benefits: Casual dress Company pension Cycle to work scheme Employee discount Flexitime On-site gym On-site parking Sick pay Work from home Schedule: Monday to Friday Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Wokingham, RG40 1BN Application deadline: 20/10/2024

The role You’ll be responsible for cultivating richer audience connections with the nation’s forests in the district, leading our marketing and communications team, creating a district marketing and communications strategy, promoting our offer, and telling our story in effective ways and through a variety of different sources. Leadership Lead and inspire the marketing and communications team. Our marketing and communications team currently consists of three marketing and communications officers, one communications officer, a multimedia officer and two business support officers. Monitor and report on evaluation of all campaigns, and be responsible for expenditure relating to marketing and communications. Marketing Lead marketing activity, using market insight, to tell our story and grow our business priorities and improve our income returns. Use data to better understand and reach new and existing audiences. To manage and develop plans for the district’s marketing activity. Communications Grow our reputation as caring custodians of the nation’s forests. Lead proactive communications with District staff and partners to promote and enhance Forestry England’s reputation with local stakeholders, communities and visiting public as leaders in land and visitor management. Monitor and anticipate communication activity that may impact on our reputation and design communications plan to mitigate the impact. Be an active member of the District’s Operations Team and advise them where communications can be used to limit business risks or improve income returns. Provide professional communications advice to senior management and wider district colleagues on issues and reputation, including positioning with the media and external stakeholders. Lead design of internal communication activity that distributes consistent messages and profiles positive work of all staff. Raise awareness and understanding of sustainable forestry, developing insight-led behaviour change campaigns. Lead the district’s contributions to national communications and marketing campaigns. Ensure effective use of our complaints process. Stakeholder Management Lead on stakeholder engagement by developing our communications and consultation approach around forest operations and plans to build support from visitors, local communities and other key stakeholders. Advise and assist colleagues when dealing with issues management and stakeholder groups. Engagement Lead on our Active Forests programme in the district to increase the number and frequency of people being active in our forests. Advise and assist colleagues on issues management and stakeholder groups. General Plan and deliver according to a yearly budget. Work within and as part of the wider district recreation and engagement team to plan campaigns and initiatives collaboratively. Person specification Essential Professional and Technical experience Experience of building strategic communication and marketing plans to enhance corporate objectives. Experience of handling media enquiries and using media outlets positively to promote work of the organisation and its staff. Experience of designing and implementing marketing campaigns to promote the products and services of the organisation. Experience of commissioning and managing marketing and public relations consultants. Experience of team leadership and staff management. Strong management and leadership skills. The ability to build and maintain highly effective working relationships with a range of people (both internally and externally). Proven ability to manage competing demands and prioritise workloads. Desirable Professional and Technical experience Experience of budget and staff resource planning and monitoring. Experience of working in partnership across organisations for mutual benefit. Educated to degree level. A relevant professional qualification or a significant level of experience in marketing and communications. Please note: this post can be based either at Exeter, Devon or Coleford, Gloucestershire.

Summit Britannia is on a mission to provide customers with flexible energy solutions that allow them to take control back from their utility companies. We pride ourselves on connecting with customers through our uniquely transparent and direct sales approach. Our goal is to build strong relationships and educate customers about clean, cost-efficient solar energy. Why Choose Summit Britannia? Embark on a once-in-a-lifetime adventure with Summit Britannia, where your ambition meets boundless opportunity! As a member of our direct sales force, you'll enjoy unparalleled perks, including: - Cutting-edge training and development programs to sharpen your skills. - Access to industry-leading technology and resources. - A supportive and collaborative team culture, fostering growth and success. - Lucrative earning potential, with uncapped commission structures and generous incentives. - Exclusive opportunities for career advancement and leadership roles. What should I expect from the position? - Sell within different cities and states across America - Conduct in-home sales presentations aiming to improve consumer needs through renewable energy services - Evaluate customer needs, building productive long lasting relationships - Develop effective leadership qualities - Assist homeowners through the sales process all the way through installation Qualifications - Positive, hard-working, and independent - Social skills - Coachable - Goal Oriented - Disciplined to a commitment of self improvement

Overview: · The Contracts Manager is a pivotal role within Insanity as it supports the broadcast and digital departments by reviewing and negotiating contracts for talent with TV networks, production companies, and brands. · Insanity values its in-house legal support, and as a part of the wider Business Affairs team, this role will enable the creative team to focus on their work without being overwhelmed by contracts. · The role will be supported by four other team members and with collaboration at the heart of our operations, this is a team that shares ideas and upskills together. · The role requires you to be adaptabile to different working styles, as colleagues may seek support through various communication methods (email, voice note, text, in person, or call/Zoom). · Aim to provide private practice-level quality in-house, offering pragmatic and flexible advice. · Please note this role will not lead to a training contract Key Responsibilities: · Providing Legal Advice: Offering day-to-day legal advice to all departments, including interpreting and applying laws, regulations, and internal policies relevant to the talent and entertainment industry. · Commercial Deal Structures: Advising on commercial deal structures, including negotiating techniques and strategies to secure favourable terms for the agency and its talent. · Supporting Company Projects: Assisting in various company projects, corporate transactions, and strategic initiatives, ensuring legal compliance and risk mitigation. · Drafting and Reviewing Agreements: Drafting, reviewing and negotiating a wide range of agreements, including talent contracts, brand deals, sponsorship agreements, partnership agreements, licensing deals, and more complex legal documents. · Developing Legal Precedents: Creating and updating legal precedents and templates to enhance departmental efficiency and ensure consistent legal standards across the company. · Legal Training: Assisting in developing and delivering legal training programs for staff across the company, helping non-legal colleagues understand key legal concepts and compliance requirements. · Document Management: Managing legal documentation, including maintaining, updating, and organising template agreements, clauses, and other key legal resources. · Process Improvement: Developing and implementing tools, systems, and processes to improve legal and operational efficiency, such as contract management systems, workflow automation, and compliance checklists. · Risk Management: Identify, assess, and mitigate legal risks associated with talent agreements, partnerships and commercial deals, ensuring that all contracts comply with applicable laws and regulations. · Cross-Departmental Collaboration: Work closely with other departments, such as finance, marketing and creative teams, to ensure legal considerations are integrated into decision-making processes. · Client Relations: Liaising with external stakeholders, such as brands, production companies, and legal representatives, to negotiate and finalise contracts on behalf of the agency’s talent. · Compliance Monitoring: Staying updated on changes in entertainment law and industry standards, ensuring that all contracts and business practices remain compliant. · Dispute Resolution: Provide support in managing disputes or legal issues that may arise from contractual relationships, working to resolve matters efficiently and in the best interests of the company. · Ad-Hoc Projects: Providing support on ad-hoc legal projects, initiatives, and issues as they arise, often requiring quick turnaround and flexibility. ESG Values: To Promote Environmental Sustainability: by advocating for environmentally responsible practices within the company; by identifying opportunities to reduce our carbon footprint and implementing sustainable initiatives. · To Support Social Responsibility Initiatives: o by contributing to corporate social responsibility (CSR) programs and initiatives; o by fostering diversity, equity, and inclusion within the workplace. · To Ensure Good Governance Practices: o by adhering to ethical business practices and promoting a culture of integrity; o by complying with relevant regulations and industry standards. · To Stay Informed on ESG Trends and Best Practices: o by staying up to date on emerging ESG regulations and best practices; o by sharing knowledge and insights with colleagues to promote continuous improvement in ESG practices. Qualifications & Skills: · 2+ years of contracts management experience (or similar) with a specific focus on drafting and negotiation within a law firm or legal department Strong organisational and time management skills Excellent attention to detail Desire and willingness to take ownership and control of tasks and projects Ability to work towards tight deadlines Strong analytical (strategic and creative) capabilities and judgment Ability to work effectively and collaboratively, think pragmatically and be solution‐oriented Exceptional written and verbal communication skills Business acumen and an understanding of Insanity’s business and the wider entertainment industry Ability to work well independently and contribute to the team Demonstrated ability to think clearly and quickly under pressure Personal Attributes: Diligent and dependable with a strong work ethic Resilient and able to thrive in a fast-paced, high-pressure environment. Dedicated to excellence and continuous improvement. Exceptional ethical standards and integrity. Positive attitude, with a proactive and flexible approach to work. Desire and willingness to take ownership and control of tasks and projects Professional with the ability to build trust and rapport with stakeholders Curiosity and willingness to tackle matters outside area of expertise Willingness to learn and adapt to different working styles Insanity is committed to fostering a workplace culture that values diversity, promotes equity and champions inclusion.

A Project Manager job is available in Whitstable, Kent apply via Senex Recruitment. You will be working at a successful Engineering and Manufacturing company based in Whitstable, Kent. Paying an excellent salary plus benefits this is a role where you will be a key part of delivering New Product introduction (NPI) and New Product Development (NPD) projects With significant investment for projects scheduled in manufacturing and engineering you will be taking a hands-on project management role. Your duties in this Project Manager Job will include Attend and organize Review Meetings, Project Review Meetings, and Project Team Meetings to ensure the successful delivery of engineering and manufacturing projects. Deliver projects on time and within budget. Establish key stage project life cycles and ensure all teams meet key targets internally and externally. Liaise with all business areas to understand and meet project, engineering, and manufacturing criteria. Manage multiple technically driven projects of varying sizes, timescales, and complexities. Handle project documentation using MS Project and support the Project Management team. Background profile required for this Project Manager job You need a background in managing projects, ideally in a manufacturing, engineering, or related technical environment. Strong communication skills and a highly organized approach are essential. Knowledge of design, new product development, or other manufacturing areas such as manufacturing engineering, production engineering, or the delivery of equipment and process improvements is beneficial. A Project Management qualification such as Prince 2 or APM is advantageous, but candidates studying towards or planning to study for such a qualification are also welcome. Relevant project management experience without formal qualifications is also acceptable. Exhibit a firm and decisive manner to instill confidence in all business partners. This progressive role will reward your enthusiasm and commitment to a career in Project Management. Applicants with an engineering or technical background looking to move into a more project-focused role will also be considered. For instance, Design Engineers, Production Engineers, or Manufacturing Engineers looking to transition into Project Management are encouraged to apply. Apply For This Project Manager Job Today Ready to take on this exciting role as Project Manager? Paying a salary of up to £40K plus benefits including Pension, 25 days holiday, on site facilities and parking. Apply immediately! To learn more about this opportunity or back up your application with a personal introduction, feel free to contact Kevin McHugh at Senex Recruitment.

Senior Manufacturing Engineer The Role: Our market leading client are currently looking to hire a Senior Manufacturing Engineer at their office in Weymouth. In this role, you will provide day to day leadership to the Manufacturing Engineering teams. To work closely with other Manufacturing Engineering departments to ensure the smooth integration of any new process, test or product. You will: To oversee production support for the printer, build to ensure that machines ship on time and at the correct quality standard and all support is allocated according to priority To ensure that all production documentation (ProWorks) allocated is produced and maintained as required, to ensure products are built to the correct quality within the build process. Liase with other disciplines or Man Eng departments to assist in the development and deployment of test and verification equipment into the manufacturing process both in the UK, Asia and its supporting vendors. Liaise with engineers throughout the design cycle and have active input to the design review process, Project plans, advise engineers on BOM structure, DFMA techniques and any other areas to ensure smooth transition of product from design to production. Attend Project meetings and communicate the outcomes of these meetings with all parties within the Manufacturing Engineering team To ensure that all design changes are acted on promptly and that they flow smoothly into production where possible About You: BSc relevant discipline Qualified to HND or actively working towards completion of a similar engineering or manufacturing engineering qualification Experience of successfully managing and completing complex projects, which may involve the co-operation of others; good cross discipline communication skills, contributes to effective decision making, identifies and takes ownership of problems. Has a good understanding of modern manufacturing methods to include current machining/fabrication techniques and the use of electro-mechanical assembly processes. Competent in the use of NX or other 3D CAD/CAE tools used in an Electrical/Mechanical environment An understanding of Lean Manufacture and Continuous Improvement and process methodology. (6 Sigma/DMAIC) (Desirable) Experience in the use of 3D printers (Desirable) We Will Offer You: Enhanced Family Leave (equal amounts of pay and leave for both parents) Hybrid Working Mental Health and Wellbeing support Annual Leave starting at 25 days. Corporate Gym Membership Financial Wellbeing Support Company Social Events - from twice a year company gathering, to walking groups, environmental groups, football, volleyball, and sailing.

If you are enthusiastic about self-development and embrace opportunities to improve your skills and knowledge whenever possible, you could build a long and rewarding career as a Sous Chef, progressing to a role as a Head Chef if desired. A Sous Chef reports directly to the Head Chef. The role is made up of many varying responsibilities including: Directing the food preparation process and delegating tasks Cooking and preparing high quality dishes Assisting the Head Chef to create menu items, recipes and develop dishes Supervising all kitchen stations Supervising, motivating and working closely with other Chefs of all levels Being responsible for health and safety Being responsible for food hygiene practices  Ensuring food quality and excellent standards are maintained for all dishes created Assisting with determining food inventory needs, stocking and ordering Ensuring the kitchen meets all regulations including sanitary and food safety guidelines To land a job as a Sous Chef you will need: Level 1 and 2 Food Safety Awards Level 2 Health and Safety in the Workplace Award Minimum 2 years relevant experience Awareness of manual handling techniques Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety  Experience of kitchen equipment Experience of dangerous equipment such as knives Competent level of English spoken and written

About Us: Randy's Wing Bar, established 7 years ago, is a family-run business renowned for our award-winning dishes. We specialise in a variety of flavourful chicken wings, loaded fries, mouthwatering burgers, and more. Our roots in street food are evident in our innovative approach and passion for delivering exceptional culinary experiences. As we continue to grow, we are excited to announce the launch of our new site in Tooting Broadway. We are looking for a dedicated Chef at this new location and contribute to our continued success. Key Responsibilities: - Help with the smooth day-to-day running of our site in Tooting Broadway - Maintain high standards of food quality and consistency, adhering to our award-winning recipes and flavours. - Minimise wastage, and stock loss. - Follow company processes and systems, ensuring compliance at all times. - Collaborate closely with the Head Chef to innovate and improve menu offerings. - Foster a positive and productive work environment. - Ensure adherence to health and safety regulations and maintain cleanliness standards. - Manage inventory, order supplies, and maintain equipment when required Requirements: - Proven experience as a Chef or in a similar role. - Understanding of kitchen operations, and food safety standards. - Passion for street food and creative flavours. - Ability to work as part of a team. - Excellent organisation skills and time management. - Strong communication skills and the ability to work closely with the Head Chef. Why Join Us? - Be part of an award-winning, innovative brand. - Competitive salary and benefits package. - 24 hour well being support line - Work with a passionate team in a supportive, family-run business. - Opportunity to contribute to the growth and expansion of Randy's Wing Bar, including our exciting new site in Tooting Broadway. - Additional income opportunities through tip jar contributions. If you are a talented and driven chef with a flair for creativity and a dedication to excellence, we want to hear from you. Apply now to join the Randy's Wing Bar family and play a key role in our new Tooting Broadway location.

Job Title: Business Support Manager Location: Cardiff, hybrid Reports to: Director Salary: £40,000 per annum Type: Full-Time, Permanent Job Summary: The Business Support Manager will be responsible for providing comprehensive administrative, operational, and strategic support to ensure the smooth functioning of the business. This role requires a dynamic individual with strong organizational, communication, and management skills who can work cross-functionally with teams across the organization to enhance efficiency, streamline processes, and contribute to the overall success of the business. The Business Support Manager will also be responsible for overseeing administrative staff, managing resources, and ensuring that business operations are aligned with company goals. The successful candidate will work 37.5 hours per week and will solely work for Inawizdom Ltd. Key Responsibilities: Operational Efficiency: Streamline and optimize business processes to ensure efficient operations across departments. Identify and implement systems, tools, and processes to improve business workflows. Administrative Leadership: Lead and manage a team of administrative and support staff. Provide guidance, mentorship, and support to ensure high performance and continuous professional development. Resource Management: Oversee the management of business resources, including office supplies, equipment, and technology, to ensure operational efficiency. Develop budgets, monitor expenditures, and allocate resources effectively. Project Management: Support and manage cross-functional projects by coordinating resources, timelines, and deliverables. Track project milestones and ensure deadlines are met. Reporting & Analysis: Prepare reports, presentations, and data analyses for senior leadership to inform business decisions. Identify key performance metrics and provide insights for operational improvements. Stakeholder Collaboration: Act as a liaison between various departments and senior leadership to ensure smooth communication and collaboration. Build and maintain strong working relationships with internal and external stakeholders. Compliance & Policies: Ensure that business operations comply with internal policies and external regulations. Update and implement business policies and procedures where necessary to ensure governance and compliance. Risk Management: Identify and mitigate operational risks that could impact the efficiency and success of the business. Implement risk management strategies and contingency plans. Strategic Planning: Collaborate with senior leadership in the development and execution of business strategies. Provide operational insights to support long-term planning and organizational growth. Customer Service Excellence: Maintain a customer-focused mindset by ensuring that the support functions contribute to a high level of service delivery both internally and externally. Qualifications: Education: Bachelor’s degree in Business Administration, Management, or a related field (Master's degree preferred). Experience: At least 3-5 years of experience in a business support or operations management role, preferably in a fast-paced or growing organization. Prior experience in managing teams and budgets is essential. Skills: Strong organizational and multitasking skills. Proven ability to lead, manage, and develop teams. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools. Analytical mindset with the ability to interpret and act on data. Strong problem-solving skills and a proactive approach to identifying and resolving issues. Personal Attributes: High attention to detail. Ability to work independently and as part of a team. Adaptable and able to thrive in a dynamic environment. Strong leadership qualities and the ability to motivate and influence others. A customer-centric approach with a focus on service excellence. Benefits: Competitive salary and bonus structure. Generous holiday entitlement. Professional development opportunities. Health and wellness programs. Pension scheme and other company benefits. How to Apply: Please submit your CV and a cover letter outlining your qualifications and experience by 30 October 2024.

Job Summary: The Accounts Payable and Payroll Specialist is a crucial member of our finance team. This role involves handling financial transactions related to accounts payable, supplier management, and payroll. The ideal candidate should have prior experience in bookkeeping, maintaining records and building strong relationships with suppliers and other stakeholders. Responsibilities: Accounts Payable Duties: - Reconcile supplier statements and obtain missing invoices or credit notes. - Assist suppliers with invoice payment inquiries. - Resolve and manage invoice queries by collaborating with various departments. - Review unallocated supplier payments and allocate them appropriately. - Clear supplier debit balances to the best of our cashflows ability. - Prepare monthly (or weekly if needed) supplier statement reconciliations. - Review and update any supplier master sheets (contact/bank details, credit terms/limits). - Raise BACS payments and handle other payment methods as required. 2. Payroll: - Ensure accurate and timely payment of employee salaries, benefits, and deductions. - Collaborate with various teams/departments to maintain accurate employee records and payments. - Handle tax and pension related payroll matters. 3. Continuous Improvement: - Identify areas for process improvement within the finance department. - Implement changes to enhance departmental performance. Qualifications: - Previous Accounts Payable experience in a hospitality environment preferred. - Moderate to Advanced Excel skills. - Ability to identify and implement system improvements. Additional Information: - Reporting to the Head of Finance and Directors. - Collaborate with cross-functional teams. - Participate in company-wide change initiatives. - Other ad hoc duties as required.