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Process improvement jobs in United Kingdom - Page 2

  • Rental Desk Coordinator (Sound)
    Rental Desk Coordinator (Sound)
    2 months ago
    Full-time
    Brixton Hill, London

    Role Overview To coordinate and oversee the daily activities of the Hire Desk within a professional sound rental company. Acting as a key point of contact for clients and internal teams. The role is responsible for ensuring hire enquiries, quotations, invoicing, and resource allocation are handled accurately and efficiently, contributing to strong customer relationships, the smooth delivery of rental operations, creating new client relationships and opportunities. Main Duties • Act as a primary point of contact for hire enquiries, managing incoming calls and emails in a professional and timely manner, • Prepare, issue, and manage accurate hire quotations, ensuring commercial and operational requirements are met, • Oversee the invoicing of hire jobs, ensuring accuracy, completeness, and adherence to company procedures, • Liaise proactively with clients to confirm requirements, provide updates, and resolve queries throughout the hire process, • Input, manage, and maintain quotations within company systems, • Maintain accurate and up-to-date hire records, including the entry of new stock into the hire management system, • Monitor equipment availability, identifying potential conflicts and coordinating solutions, • Arrange sub-hire of equipment when required, in line with guidance from the Rental Manager, • Assist with purchasing of equipment as instructed, ensuring records and approvals are correctly followed, • Attend and contribute to departmental and company meetings, including the weekly company meeting, • Act as a deputy for the Rental Manager during periods of absence, supporting continuity of service General Duties • Maintain the highest standards of customer service to continually improve the service delivered to clients, • Ensure all work is carried out in accordance with Health & Safety regulations and safe working practices, • Follow and adhere to all company policies, procedures, and systems, • Maintain strict confidentiality at all times regarding the company, its suppliers, and its customers, • Ensure all paperwork, records, and system entries are accurate, up to date, and securely stored, • Actively participate in training and development to enhance skills and knowledge, • Maintain clean, tidy, and organised working areas in line with company housekeeping standards, • Proactively suggest and support improvements to efficiency, processes, and company image, • Provide holiday and sickness cover as required, • Undertake any other reasonable duties necessary to ensure a professional service is provided at all times Skills, Knowledge & Experience • Proven experience working in a rental environment, ideally within the sound, AV, events, or technical production industry, • Solid understanding of professional sound and/or AV equipment and its application within a rental context, • Good practical understanding of rental desk operations, including quotations, invoicing, and equipment scheduling, • Confident communicator with the ability to liaise effectively with clients, suppliers, and internal teams both verbally and in writing, • Demonstrated ability to work independently, using initiative and sound judgement in a fast-paced environment, • Strong organisational and time-management skills, with the ability to prioritise competing demands and meet deadlines, • High level of accuracy and attention to detail when handling quotations, invoices, and system data, • Competent numeracy and ICT skills, with experience using rental / Inventory stock systems, • Enthusiastic, reliable, and flexible approach, with a strong customer-service mindset, Job Type: Full-time

    No experience
    Easy apply
  • Sales Development Representative
    Sales Development Representative
    2 months ago
    £25000–£40000 yearly
    Full-time
    London

    One of London’s Leading Growth Companies Location: London (In-person / Hybrid) Level: Experienced Associate Type: Full-time Salary: Competitive This is not “just another SDR role.” This is a launchpad into elite sales. We’re recruiting on behalf of one of the leading growth companies in London — a fast-growing, high-performance business where standards are high, learning is constant, and results are rewarded. We’re looking for someone who has sales experience and behaves like a top performer: independent, relentlessly hardworking, confident, and proud of building something properly. If you’re hungry, coachable, and ready to prove yourself, keep reading. ⸻ 🌱 About the Role As a Sales Development Representative, you’ll sit at the front line of growth. You’ll be the first voice prospects hear and a critical contributor to revenue. This role is ideal for someone who: • Takes ownership instead of waiting for instructions, • Enjoys the grind because they understand where it leads, • Wants to learn world-class sales fundamentals in a top-tier environment You’ll work closely with senior sales leaders and account executives, gaining exposure and responsibility ⸻ 💼 What You’ll Be Doing • Proactively identifying and reaching out to potential customers (calls, emails, LinkedIn, creative outbound), • Confidently qualifying inbound and outbound leads, • Booking high-quality meetings for senior sales team members, • Maintaining excellent CRM hygiene (you understand that if it’s not in the CRM, it doesn’t exist), • Following up intelligently and persistently, • Learning the product, customers, and market in depth and the usage of AI within sales, • Continuously improving your messaging, conversion rates, and sales craft ⸻ 🧠 Who We’re Looking For We care less about CV polish and more about proof of effort and success. You’re likely someone who: • Has demonstrated independence and proven sales success in previous roles, • Has a track record of success at something you committed to, • Is confident, articulate, and comfortable speaking to new people, • Is friendly, positive, and genuinely easy to work with, • Has experience using a CRM system (HubSpot, Salesforce, Pipedrive, or similar), • Takes feedback seriously and improves quickly, • Is based in, or able to work from, London Sales experience is a must — hunger, discipline, and attitude are essential. ⸻ 🤖 Our Hiring Process We use AI to conduct the first round of interviews. Why? Because it allows us to: • Remove bias, • Focus on communication, clarity, and thinking, • Move fast and fairly If you progress, you’ll then meet real humans — senior sales leaders who care deeply about talent and performance. ⸻ ⭐ What Success Looks Like • You consistently hit or exceed outreach and meeting targets, • Your CRM data is clean, accurate, and trusted, • Prospects enjoy speaking with you, • Senior sales leaders actively want meetings from your pipeline, • You’re clearly on track for progression (Account Executive and beyond) ⸻ 🎯 What You’ll Get • Proper sales training — not guesswork, • Real responsibility from day one, • Clear, merit-based progression, • Exposure to senior leadership in a leading London tech company, • A performance-driven culture that rewards effort and results ⸻ ⚠️ This Role Is NOT For You If: • You want a low-effort or “chill” role, • You dislike targets, accountability, or feedback, • You avoid picking up the phone, • You expect results without consistent work ⸻ If you’re serious about building a career in sales and want to be surrounded by people who expect excellence — this role can change your trajectory.

    Easy apply
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