Housekeeping Attendant - Luxury Aparthotel | Full-time, Permanent I £27,500 + Benefits Work with pride. Deliver excellence. Grow with us. Urban Chic, one of London’s most stylish and design-led serviced apartment providers, is seeking a skilled and experienced Cleaner to join our growing team, specifically for our aparthotel in Paddington, Chiwlorth Court. As a Housekeeping Attendant, you will play a key role in upholding the highest standards of cleanliness and visual excellence across our apartments and communal areas. At Urban Chic, we’re proud of our progress and ambitions. We’re working hard to become an employer of choice – a place where people feel respected, supported, and proud of the contribution they make each day. What you will receive: - Annual salary of £27,500 - 28 days holiday, plus an extra paid day off for your birthday - Vitality medical insurance, including gym discounts and wellness perks - Employee Assistance Programme (EAP) via Health Assured - Employee rates for family bookings - Refer-a-friend bonus scheme - Annual employee recognition awards & long service awards - Team social events throughout the year ** Your responsibilities will include:** - Maintaining cleanliness and hygiene in guest apartments and communal areas, creating a warm and welcoming environment - Performing janitorial tasks including dusting, vacuuming, and mopping - Coordinating with team members to organise cleaning schedules and respond to guest needs - Using cleaning equipment and products safely and responsibly - Reporting maintenance or safety issues promptly to management ** We’re looking for someone who has:** - At least three years’ experience in housekeeping, ideally within aparthotels or serviced apartments - A passion for exceptional service and creating welcoming spaces - A positive, can-do attitude and pride in their work - The ability to work independently and collaboratively - Strong communication and organisational skills Working hours: 40 hours per week, across five days Shifts are scheduled between Monday and Sunday (rotational) From 10:00 to 18:00 Includes a 30-minute paid break We believe in raising standards for our guests, our properties, and our team. If you’re ready to bring your expertise to a company that’s growing with purpose and heart, we’d love to hear from you. All applicants invited for an interview must provide proof of their right to work in the UK.
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.