Quality Manager ISO 9001 audit - Engineering firm
13 days ago
London
Quality Manager (ISO 9001 audit) London - Hybrid working £60K-£70K The role: • Lead the maintenance, implementation, and continuous improvement of the ISO 9001 QMS., • Collaborate with ISO Representatives to ensure obligations are met and documented., • Support with coordination of 6-monthly Management Reviews, preparing and collating input content/review materials, and tracking progress on outputs., • Review compliance frameworks, gap analyses, and risk registers to drive improvements., • Ensure resources for compliance with laws, regulations, and internal policies., • Partner with teams to resolve non-compliances and build awareness of compliance obligations., • Continuously monitor, report, and analyse compliance performance, data trends, and key risk indicators (KRIs) to proactively identify risks and improvement opportunities., • Support incident investigations and root cause analysis, embedding lessons learned into the management system and future practices., • Coordinate and manage external audits, ensuring timely preparation, documentation, and follow-up actions to maintain ISO certifications., • Provide occasional input to data governance activities as needed., • Project Delivery Support, • Lead the global internal ISO audits for business and project delivery., • Lead the global internal ISO audit programme for business and project delivery processes, identifying gaps and driving improvements., • Support function and project teams in adhering to established procedures and standards., • Deliver impactful training, awareness sessions, and inductions., • Coordinate Project Management Clinics, including scheduling, communications, securing speakers, and presenting on key topics., • Minimum of 5-8 years' experience in a senior quality management or compliance role, with a proven track record in leading management systems and driving continuous improvement., • Extensive experience developing, implementing, and managing ISO Management Systems, particularly ISO 9001 (Quality)., • Knowledge of other ISO standards: ISO 14001, 37001, 45001, 50001., • Certified ISO 9001 Lead Auditor, with demonstrated ability to plan, conduct, and manage internal and external audits., • Expertise in audit readiness and lifecycle management, including corrective action tracking and embedding lessons learned., • Experience supporting or leading project management activities; formal qualification (e.g., PRINCE2, PMP) is desirable but not essential., • Advanced knowledge of ISO standards, QMS, and compliance frameworks, • Strong stakeholder management, influencing, and communication skills, • Proven ability in process improvement, delivery assurance, and audit management