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Working in our busy school reception directly under the Office Manager, you will provide reception services to the Academy as well as complete a variety of administrative tasks as required. We would however be keen to hear from those with experience in a busy administrative role and who enjoy workin

We have an excellent opportunity for someone looking to step into a Service Management role and progress their career within Sytner Group. We are recruiting for a full-time Service Reception Manager to become part of our exceptional team at Nottingham Audi. As a Service Reception Manager, you will lead a dedicated team of Service Advisors, Aftersales Consultants, and Showroom Hosts to ensure excellent customer service and first-time resolution, with the ability to communicate clearly with both customers and colleagues. You will oversee service advisors, support the service department, and deliver comprehensive Aftersales services, including maximising profitability and providing our customers with “Best Advice”. You will be a key member of the Management Team, reporting to the Aftersales Manager, with a focus on providing outstanding customer service and maintaining an efficient, professional aftersales front of house operation. About you Experience in a similar role is essential; you should have the ability to work under pressure and demonstrate excellent leadership skills to motivate your team. Our ideal candidate should aim for operational excellence, have a strategic mindset, and always prioritise the customer. This is a fantastic opportunity to represent an iconic brand, . If you’re customer focused, passionate about delivering premium customer service and eager to work for an award-winning company, we would love to hear from you. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Customer Service Advisor Nottinghamshire £130.78 per day To greet all visitors, guests and suppliers providing an efficient, professional, customer focused service. Provide basic advice, contacts and general information on council services and those of partner organisations. To carry out general administration and call handling duties for any inbound and outbound campaign work as and when required by the wider service. To escalate issues to line management in a timlely and efficient way, ensuring people are kept updated of any ongoing issues as and when they occur To provide cover for other job share as and when required (stepping in to cover job-share partner for holidays and absence). To use NCC IT systems including Intranet, Viva Engage, NCC Website, CRM, MS office packages to input and retrieve data and information as required. To identify own areas of training and development to ensure that skills are continually improved, to ensure a high standard of service is provided. To work with line manager in terms of flexibility to ensure there are no gaps in staffing which could impact service provision. To provide and deliver a customer-centric service which reflects the standards set out in the Council's “Customer Service Standards” To work with, and support line management to enure that reception cover is provided in line with service requirements and business continuity To provide regular communication and support to all other team members ensuring that everyone has accurate information to work with on a day to day basis. To prepare well for 1-2-1's, annual EPDR's and reviews. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency