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About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
As Head Chef, you will be the creative force behind our kitchen, orchestrating every aspect of food preparation and presentation. At The Counter Soho, we pride ourselves on offering a menu that is not just a collection of dishes, but a culinary journey through the rich and vibrant flavors of the Aegean. Each plate is a tribute to the region’s heritage, deeply inspired by the childhood experiences of our Executive Chef, Kemal Demirasal. Your leadership will be pivotal in ensuring that this vision is consistently brought to life with every service. What You’ll Do: - Lead the kitchen with passion and precision, ensuring that every dish meets our high standards of quality, flavour, and presentation. - Develop and refine the menu, infusing it with creativity while staying true to the Aegean influences that define our cuisine. - Oversee the day-to-day operations, including inventory management, ordering, and ensuring that all kitchen processes run smoothly. - Mentor and inspire the kitchen team, fostering a culture of learning and excellence, and helping each member to grow in their culinary careers. - Uphold strict health and safety standards, ensuring the kitchen remains a clean, organised, and safe environment. - Collaborate closely with the front-of-house team to deliver a seamless dining experience, addressing any service challenges that arise. What We’re Looking For: - Minimum 4years of experience as a Head Chef or in a senior culinary role within a high-volume kitchen. - A deep passion for cooking and a rich understanding of diverse culinary techniques, with a special affinity for Aegean cuisine. - Proven leadership and communication skills, with the ability to motivate and manage a diverse team in a high-pressure environment. - Flexibility to adapt to the demands of a busy kitchen, including evenings, weekends, and holidays. - Strong knowledge of food safety and hygiene regulations, with a commitment to maintaining impeccable standards. Why Join Us: - Be the creative leader in a kitchen that values innovation and the art of cooking. - Opportunities for career advancement within our growing company, with the potential to shape the future of our culinary direction. - Competitive salary and a comprehensive benefits package, including WPA cash plan insurance, Hospitality Rewards, free lunch at work, and a Refer a Friend scheme.
Company Description The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush. Job Description What you’ll do… Ensure the restaurant/bar area are H&S compliant for each shift Run the daily briefing for the restaurant/bar team Coordinating and running the reservations system Drafting Floor plan based on covers Supporting the Restaurant AGM with Food & Beverage stock; ordering, stock counts Support the Restaurant AGM on training of wine, food and beverage menus Cash handling and daily reporting of revenues as per hotel SOP’s Responsible for the service on the floor and bar Responsible for the safe opening and closing of the restaurant Working with the culinary team on menus, service and product availability Qualifications What we’re looking for… A natural at leading and managing others, you lead by example and create an environment where your team can be their best self Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary + participation in the TRONC scheme 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Location: London and neighbouring regions Job Type: Freelance / Part-Time About Us: At My Braiding Hair, we offer premium, on-demand hairdressing services directly to clients in the comfort of their own homes. We're looking for new & experienced and passionate hairdressers to join this company, bringing your skills and creativity directly to clients. Responsibilities: - Provide a range of hairdressing services (diverse styles of braiding, twisting, cutting, coloring, styling, etc) at clients' locations - Ensure client satisfaction by offering personalized consultations and recommendations - Maintain a clean and organized mobile kit, ensuring all tools and products are sanitized - Build and maintain positive client relationships Requirements: - A minimum of Diploma in Hairdressing and/or +1 years of professional hairdressing experience - Ability to work independently and provide exceptional customer service - Own reliable transport and mobile hairdressing kit (can also be provided at a special price for us) - Flexibility to travel within London - Strong communication and time-management skills Perks: - Flexible hours to fit around your schedule. You choose your availability - Competitive rates with potential tips - Be part of a supportive team while working independently - Training provided How to Apply: If you're passionate about hairdressing and enjoy working independently, we'd love to hear from you! Please attach your CV and portfolio when responding to this post and let us know why you would like to be a mobile hairdresser.
Are you passionate about the art of pasta-making, with a love for authentic Italian cuisine? La Mia Mamma, a renowned Italian restaurant with three locations in the heart of London, is seeking a skilled and talented Pasta Maker to join our culinary team. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations. La Mia Mamma is not just a restaurant; it's a celebration of authentic Italian flavors, traditions, and the warmth of family. Responsibilities: - Handcrafting a variety of pasta dishes, ensuring the highest quality and authenticity. - Collaborating with the kitchen team to develop and refine pasta recipes. - Maintaining a clean and organized pasta-making station. - Consistently producing pasta dishes according to established recipes and standards. - Monitoring and managing pasta inventory. Requirements: - Proven experience as a Pasta Maker - In-depth knowledge of traditional Italian pasta-making techniques. - Italian speaker - Ability to work in a fast-paced kitchen environment. - Strong attention to detail and a commitment to quality. - Team player with excellent communication skills. - Passion for delivering an exceptional dining experience to our guests. - Be based up to 30 minutes from the restaurants. Preferred Qualifications: - Italian heritage and a deep understanding of regional Italian cuisines. - Previous experience in a reputable Italian restaurant. - Culinary education or relevant certifications. Perks and Benefits: - Competitive salary. - Opportunity for professional growth within a dynamic culinary team. - Staff meals at La Mia Mamma. - A vibrant and inclusive work environment that values teamwork and creativity. Please only apply if you have the right to work in the UK.
"O'Ver" comes from the Neapolitan dialect, meaning "Truth." We endeavor to embody this ethos through our cuisine: authentic, delectable, and healthful dishes prepared fresh daily. Our menu faithfully represents Italian culinary traditions with a distinct Neapolitan influence. 'O ver distinguishes itself by incorporating Pure Sea Water, sourced from the pristine regions of the Mediterranean. With reduced sodium and increased mineral content, our fare is both lighter and more digestible. Pizzas, bread, and seafood selections all benefit from the inclusion of Pure Sea Water. We meticulously select ingredients from small, independent Italian producers and prioritize the use of premium local suppliers. Our offerings span from traditional Neapolitan wood-fired pizzas to pasta from Gragnano, fresh seafood, and locally sourced meats. Each dish is crafted with care and reverence by our chefs, honoring time-honored techniques. Our philosophy emphasizes simplicity, premium ingredients, and an abundance of passion—embracing the notion that less is indeed more. Additionally, our menu accommodates vegetarians and vegans, with bespoke options available upon request. We are currently seeking a professional Chef de partie with a minimum of 2-3 years of relevant experience, who possesses a genuine affinity for Italian cuisine and culture, particularly a passion for hospitality and hosting. "O'Ver restaurant currently operates in London Bridge and Piccadilly Circus, with an additional venue forthcoming." WHAT WE ARE LOOKING FOR: Demonstrated experience in a similar role Strong and great knowledge about Italian Product, Ingredient & Culture Ability to fulfill guest requests with aplomb Fluency in English, both spoken and written Exemplary interpersonal skills Effective communication abilities with guests and colleagues across various departments Capacity to execute tasks promptly, adhering to managerial deadlines Authentic passion for hospitality and hosting ** WHAT YOU WILL DO:** Manage your section Follow direction of the Head Chef Food preparations Working on busy shift behind your section Make sure you following company Standards Efficiently oversee busy service periods Execute tasks with precision while multitasking effectively BENEFITS: Competitive salary 50% discount on all purchases (including beverages) at our restaurants post-probation Well-being program offering complimentary yoga, Pilates, and gym classes Introduction to a start scheme and 28 days of annual leave Staff meals and 28 days of paid annual leave Birthday leave Access to training programs and internal competitions Participation in the Employee of the Month O'Ver Hero scheme Bonus scheme based on length of service Join our team if you crave a challenge, and remember: "EAT TO BE HAPPY"
Siamo alla ricerca di "mamme italiane" appassionate di cucina casalinga per unirsi al nostro team in espansione a Londra! Se sei una mamma chef con una passione per la cucina regionale italiana, "La Mia Mamma" è il posto giusto per te. Chi Siamo: I nostri ristoranti sono un angolo di Italia a Londra, dove ogni piatto racconta una storia di famiglia. Ogni "Mamma Chef" porta con sé le ricette tradizionali della propria regione d'origine, creando un'esperienza autentica e accogliente per i nostri ospiti. Cosa Offriamo: - Contratto full-time o part-time, in base alla tua disponibilità. - Formazione iniziale con il supporto di Mamma Sara, una delle nostre chef più esperte. - Lavoro in un ambiente che celebra la cultura italiana e l'ospitalità. - Posizioni disponibili a Chelsea e Notting Hill.. Cosa Farai: - Cucinerai piatti tradizionali regionali, portando nei nostri ristoranti il meglio della cucina casalinga italiana. - Creerai un ambiente accogliente per i nostri ospiti, facendo sentire ognuno di loro come a casa. - Lavorerai a stretto contatto con un team di professionisti (chef, camerieri, manager), che ti supporteranno in ogni fase della preparazione e servizio. Chi Cerchiamo: - Passione per la cucina regionale italiana: La tua cucina racconta la tradizione, il territorio e la storia della tua famiglia. - Capacità di lavorare in team e in autonomia. - Residenza a Londra o disponibilità a trasferirsi - Pre o Settled Status - È preferibile avere esperienza nella preparazione di piatti casalinghi Perché Lavorare con Noi? - Lavorerai in un ambiente che celebra la cultura italiana, la tradizione e l’autenticità della cucina casalinga. - Avrai la possibilità di imparare e crescere professionalmente, all’interno di un team affiatato e motivato. - Potrai contribuire a un progetto che valorizza il legame familiare e la passione per la buona cucina.
About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. Summary of the role - Greet and meet guests at the deli desk. - Present our deli and coffee, provide relevant information to our guests (food allergies, portions, various upselling and add-ons). - Preparing and serving beverages, ranging from simple to elaborate ones. - Inform guests about our specials and any dishes or drinks that we are currently promoting. - Offer hot drinks or deli recommendations upon request. - Up-sell in both deli (pastry and cakes) and beverages. - Take accurate orders. - Taking accurate payments from customers. - Communicate efficiently with the Front of House and managers. - Maintaining inventory and equipment by cleaning and recording any defects. - Check your crockery and area for cleanliness and presentation and report any issues. - Arrange barista and deli settings, maintaining a tidy section. - Keeping the work environment safe, sanitary, and organized. - To respect the Allergen standards laid out by the law and Chez Antoinette standards. - Participate in team briefings and have a keen interest in the daily life of the restaurant. - Follow all relevant Health and Safety regulations and policies. Provide excellent customer service to guests. Requirements - Previous experience in high paced environment - Previous barista experience (Espresso machine)
"O'Ver" comes from the Neapolitan dialect, meaning "Truth." We endeavor to embody this ethos through our cuisine: authentic, delectable, and healthful dishes prepared fresh daily. Our menu faithfully represents Italian culinary traditions with a distinct Neapolitan influence. 'O ver distinguishes itself by incorporating Pure Sea Water, sourced from the pristine regions of the Mediterranean. With reduced sodium and increased mineral content, our fare is both lighter and more digestible. Pizzas, bread, and seafood selections all benefit from the inclusion of Pure Sea Water. We meticulously select ingredients from small, independent Italian producers and prioritize the use of premium local suppliers. Our offerings span from traditional Neapolitan wood-fired pizzas to pasta from Gragnano, fresh seafood, and locally sourced meats. Each dish is crafted with care and reverence by our chefs, honoring time-honored techniques. Our philosophy emphasizes simplicity, premium ingredients, and an abundance of passion—embracing the notion that less is indeed more. Additionally, our menu accommodates vegetarians and vegans, with bespoke options available upon request. We are currently seeking a seasoned Host/Receptionist with a minimum of 2-3 years of relevant experience, who possesses a genuine affinity for Italian cuisine and culture, particularly a passion for hospitality and hosting. "O'Ver restaurant currently operates in London Bridge and Piccadilly Circus, with an additional venue forthcoming." WHAT WE ARE LOOKING FOR: - Demonstrated experience in a similar role - Proficiency in managing phone calls - Ability to fulfill guest requests with aplomb - Familiarity with reservation systems and email correspondence - Fluency in English, both spoken and written - Exemplary interpersonal skills - Proficiency in crafting end-of-day reports and emails - Strong command of Microsoft Office 365 applications: Word, Excel, and PowerPoint - Effective communication abilities with guests and colleagues across various departments - Capacity to execute tasks promptly, adhering to managerial deadlines - Authentic passion for hospitality and hosting WHAT YOU WILL DO: Manage incoming phone calls Respond promptly to emails Efficiently oversee busy service periods Execute tasks with precision while multitasking effectively BENEFITS: - Competitive salary - 50% discount on all purchases (including beverages) at our restaurants post-probation - Well-being program offering complimentary yoga, Pilates, and gym classes - Introduction to a start scheme and 28 days of annual leave - Staff meals and 28 days of paid annual leave - Birthday leave - Access to training programs and internal competitions - Participation in the Employee of the Month O'Ver Hero scheme - Bonus scheme based on length of service Join our team if you crave a challenge, and remember: "EAT TO BE HAPPY"
About Us Maison Gigi is a family-run French bakery renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. Due to our continued success, we're seeking a skilled and passionate Pastry Chef de Partie to join our open-plan pastry kitchen. What You'll Do Craft a wide range of French pastries, including tarts, cakes, desserts, and canapés, with an emphasis on hand-made quality. Contribute to the daily production of 40+ pastry lines, managing your workload and adhering to production schedules. Maintain impeccable food safety and hygiene standards, ensuring a clean and organized workspace. Collaborate effectively with our team of pastry chefs and the wider restaurant staff. Manage stock levels efficiently and communicate ordering needs proactively. Contribute to menu development, including creating daily specials and innovative pastry ideas. What You'll Bring - Proven experience in French patisserie, with a dedication to handcrafted excellence. - Strong organizational and time management skills to meet diverse service demands. - Excellent communication and teamwork skills. - A passion for pastry and a commitment to delivering exceptional quality. Our Team & Shifts You'll be part of a dynamic and creative team, working alongside our Group Executive Pastry Chef, Head of Pastry, Pastry Sous Chef, and fellow Pastry Chefs de Partie. Our pastry kitchen operates from 4:00 AM to 8:00 PM, Monday to Sunday. Shifts are typically 9 hours long, with 2-3 colleagues on shift at any given time. In return - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals - You will be working in a central location - Company pension - Cycle to work scheme
"O'Ver" comes from the Neapolitan dialect, meaning "Truth." We endeavor to embody this ethos through our cuisine: authentic, delectable, and healthful dishes prepared fresh daily. Our menu faithfully represents Italian culinary traditions with a distinct Neapolitan influence. 'O ver distinguishes itself by incorporating Pure Sea Water, sourced from the pristine regions of the Mediterranean. With reduced sodium and increased mineral content, our fare is both lighter and more digestible. Pizzas, bread, and seafood selections all benefit from the inclusion of Pure Sea Water. We meticulously select ingredients from small, independent Italian producers and prioritize the use of premium local suppliers. Our offerings span from traditional Neapolitan wood-fired pizzas to pasta from Gragnano, fresh seafood, and locally sourced meats. Each dish is crafted with care and reverence by our chefs, honoring time-honored techniques. Our philosophy emphasizes simplicity, premium ingredients, and an abundance of passion—embracing the notion that less is indeed more. Additionally, our menu accommodates vegetarians and vegans, with bespoke options available upon request. We are currently seeking a professional Waiter/Waitress with a minimum of 2-3 years of relevant experience, who possesses a genuine affinity for Italian cuisine and culture, particularly a passion for hospitality and hosting, Italian speaking its a plus. "O'Ver restaurant currently operates in London Bridge and Piccadilly Circus, with an additional venue forthcoming." WHAT WE ARE LOOKING FOR: Demonstrated experience in a similar role Strong and great knowledge about Italian Product, Ingredient & Culture Ability to fulfill guest requests with aplomb Fluency in English, both spoken and written Exemplary interpersonal skills Effective communication abilities with guests and colleagues across various departments Capacity to execute tasks promptly, adhering to managerial deadlines Authentic passion for hospitality and hosting ** WHAT YOU WILL DO:** Manage your section Delivery an experience to guests Make sure you following company Standards Efficiently oversee busy service periods Execute tasks with precision while multitasking effectively BENEFITS: Competitive salary 50% discount on all purchases (including beverages) at our restaurants post-probation Well-being program offering complimentary yoga, Pilates, and gym classes Introduction to a start scheme and 28 days of annual leave Staff meals and 28 days of paid annual leave Birthday leave Access to training programs and internal competitions Participation in the Employee of the Month O'Ver Hero scheme Bonus scheme based on length of service Join our team if you crave a challenge, and remember: "EAT TO BE HAPPY"
Area Manager Sales (m/f/d) - Sales Office LondonAt Ruby your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby we keep breaking new ground. Hey Sunshine, du kannst Menschen mit deiner Leidenschaft und deinem Enthusiasmus begeistern und Netzwerken und Vertrieb sind ein Teil deiner DNA? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben erweckt werden? Dann bist du die fehlende Olive in unserem Martini, die fehlende Melodie in unserer Musik und der Herzschlag unseres Sales Office in London. Du möchtest ein paar Tage von zu Hause aus arbeiten? Keine Sorge, wir unterstützen auch hybride Arbeitsmodelle. Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus. Join us and make it your own story. Bei uns wird dir garantiert nicht langweilig, denn du: Bist als Lead der Kopf hinter der Sales Strategie für mehrere Locations in UK, Schottland und Irland Entwickelst, trainierst und motivierst dein lokales Sales Team und bist Teil des Recruitings von neuen Sales Kolleg:innen in deiner Region Knüpfst und pflegst Beziehungen zu Kund:innen und Geschäftspartner:innen, um langfristige Loyalität sicherzustellen Bist ultimativer Ruby-Ambassador und sorgst für die Qualifizierung und Kategorisierung von (potenziellen) Kund:innen und Kooperationspartner:innen auf bestehenden und neuen Märkten Bereitest den Markteintritt für neue Ruby-Locations anhand von Marktanalysen und der strategischen Bekanntmachung innerhalb deines professionellen Netzwerks vor Analysierst und entwickelst die regionale Sales-Strategie und bringst das Sales Team vor Ort durch agiles Projektmanagement auf ein neues Level Verantwortest zugewiesene Märkte, Hotels und Team Member und gibst dem Market Share mit neuen Zielgruppen und Leads einen Push Verbreitest den Ruby-Spirit auf internationalen Messen und Sales-Trips und nimmst an Vertragsverhandlungen mit neuen Kund:innen teil Arbeitest eng mit den anderen Sales Teams in ganz Europa zusammen, um Cross-Selling Standortübergreifend voranzutreiben Wir haben schon auf dich gewartet, denn du: Bist ein Loveseller Department: Sales The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!
IT Trainer Experience in either device training/ Digital Training Consultant/ Product Training/ Technical Training Paying up to £33,000 + £4,000 Car 12-month fixed term contract. - Cardiff or Swansea HRCareers & Nationwide Recruitment has exciting new Product Trainer/ Technical training roles for a successful business The role will suit someone who is a Learning and Development / Product Trainer/ Training officer, who has delivered product or digital training across multi-site; locations. This is a home-based role with frequent travel across your region. The successful product trainer/ digital training expert will support the Operational L&D Managers, delivering first-class product and digital training to their sites. In turn, the delegates will provide training at their site. Experience: Previous training delivery to many delegates. Digital or product training/ ideally within a health and social care sector. Experience in presenting/delivering Digital / Technical training / training on handheld devices/ handheld computers Ideally, experience within the health and social care, hospitals, care homes, nursing homes, facilities management, or, utilities, or service sector; Experience in delivering handset training, digital products, and soft-skills training. Coaching, mentoring, and developing soft skills such as facilitation skills/coaching to others. The role will require the successful digital / product trainer to drive to various sites as you will be supplied with various training paraphernalia e.g.laptop, projector, flip chart, mobile phone, printer/scanner. You will claim mileage and subsistence back. Wales Commutable from Wales, Welsh borders, Aberystwyth, Abergavenny, Barry, Brecon, Bridgend, Caernarfon, Carmarthen, Chepstow, Colwyn Bay, Conwy, Denbigh, Ebbw Vale, Fishguard, Haverfordwest, Holyhead, Llandudno, Llanelli, Merthyr Tydfil, Milford Haven, Neath, Newtown, Pembroke, Pontypridd, Port Talbot, Porthcawl, Prestatyn, Rhyl, Swansea, Tenby, Wrexham, Bath, Somerset, Bristol, Cardiff, Swansea, Bangor, St Davids, Newport, St Asaph and Wrexham. Hybrid working hybrid role, hybrid position, days per week remote, remote or flexi, hybrid work, days remotely, worked from home, days from home, Mixture of home and site working, part-remote, hybrid arrangements, hybrid basis, hybrid options, hybrid option, hybrid Remote, hybrid arrangement, role is hybrid, position is hybrid, working hybridly, hybrid workplace, Remote/Hybrid, WFH, working from home
Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Chef de Partie to join our Team at Gigi. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. What we are looking for: · To be passionate about great food, quality ingredients and hospitality · Promote good working relationships throughout the team · Ensure the efficient and smooth running of the kitchen · Produce and present food in conjunction with the kitchen team, keeping abreast of current trends · Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times · Take responsibility for the management and supervision of the health and safety. In return: · You can look forward to working with a dedicated team · You will receive a competitive salary and 28 days holiday · Free staff meals · You will be working in a central location
Employment Type: Full-time We are seeking a talented and experienced Italian Chef to lead the culinary team at our authentic Italian restaurant. The ideal candidate is passionate about Italian cuisine, skilled in traditional cooking techniques, and dedicated to creating exceptional dining experiences. As the head of our kitchen, you will be responsible for designing menus, overseeing food preparation, and ensuring the highest quality of dishes is served to our guests. Key Responsibilities: 1. Menu Development: • Create and maintain an authentic Italian menu, including seasonal specialties. • Introduce new dishes inspired by regional Italian cuisine while maintaining traditional recipes. • Collaborate with management on menu pricing, portion sizes, and sourcing ingredients. 2. Food Preparation & Presentation: • Oversee the preparation and presentation of all dishes, ensuring consistency, flavor, and visual appeal. • Maintain high standards of food safety, hygiene, and kitchen organization. • Ensure all ingredients are fresh, and proper techniques are followed. 3. Kitchen Management: • Lead and supervise the kitchen team, providing training and guidance to cooks and kitchen staff. • Manage kitchen schedules, assigning tasks, and ensuring smooth kitchen operations during service. • Control inventory, oversee ordering, and manage relationships with suppliers to source high-quality, authentic Italian ingredients. 4. Quality Control: • Regularly taste and review dishes to ensure they meet the restaurant’s quality standards. • Monitor portion sizes and minimize waste through effective kitchen management. • Ensure all dishes are prepared according to guest dietary needs and preferences. 5. Collaboration & Leadership: • Work closely with restaurant management and front-of-house staff to ensure a cohesive guest experience. • Foster a positive work environment, encouraging teamwork, creativity, and continuous improvement. • Participate in hiring, training, and performance evaluations for kitchen staff. Qualifications: • Proven experience as an Italian Chef or in a similar role within Italian cuisine. • Expertise in traditional and modern Italian cooking techniques and regional specialties. • Strong leadership, organizational, and communication skills. • Ability to work in a fast-paced environment and manage multiple tasks simultaneously. • Knowledge of food safety regulations and kitchen best practices.
Receptionist- Late Night - Ambassadors Club House Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a late night new role in an award winning, critically acclaimed group. Working hours: Weekdays- 4pm to 1am Weekends- 5pm to 3am The Restaurant Ambassadors Club House - New Opening Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Job Title: Head Chef - Mexican Cuisine Specialist Salary: $28,000 per year Position Type: Full-time, Overtime as Required Job Overview We are seeking a passionate and experienced Head Chef with deep expertise in traditional Mexican cuisine to lead our kitchen team. This role requires a seasoned chef who is knowledgeable in the culinary traditions of Mexico, from pozole and tlacoyos to tamales, tortas ahogadas, and regional varieties of carnitas. You will be responsible for designing authentic menus that reflect the rich diversity of Mexican flavors and will rotate the menu every 2-3 months to offer fresh and seasonal dishes. Key Responsibilities Menu Development: Design and refresh an authentic Mexican menu every 2-3 months, incorporating seasonal ingredients and traditional Mexican flavors. Recipe Creation: Develop new recipes, ensuring they meet quality standards and reflect the richness of Mexican culinary traditions. Team Leadership: Manage and train kitchen staff, ensuring they follow recipes and kitchen protocols accurately. Kitchen Management: Oversee daily kitchen operations, including food preparation, cooking, and plating, while maintaining a clean and organized workspace. Health & Safety Compliance: Ensure strict adherence to health, safety, and cleanliness standards in the kitchen at all times. Inventory & Cost Control: Manage inventory levels, order supplies, and control food costs to maximize profitability. Quality Control: Monitor the quality of dishes before they reach the customer to ensure each item meets our standards. Overtime Flexibility: Availability to work additional hours when necessary, especially during high-demand periods. Qualifications Experience: Minimum of 3 years of experience specializing in Mexican cuisine, with hands-on knowledge of traditional Mexican dishes and cooking techniques. Language: Fluent in Spanish with a basic understanding of English. Leadership Skills: Proven ability to lead, manage, and motivate a kitchen team. Creativity and Innovation: Passion for experimenting with traditional flavors while staying true to Mexican culinary roots. Attention to Detail: Strong attention to cleanliness, organization, and presentation. Preferred Skills Knowledge of regional Mexican dishes and the ability to adapt recipes for a diverse clientele. Strong organizational and time-management skills. Ability to work effectively under pressure in a fast-paced kitchen environment. To Apply: Please submit your resume, a cover letter detailing your experience in Mexican cuisine, and any portfolio items (e.g., photos, sample menus) that showcase your expertise. Join our team and bring the heart of Mexican culinary traditions to our customers!
Team Member Bar Have you got a passion for creating awesome experiences? We’re looking for friendly, motivated people to join our team as a Bar Team Member. We have a culture unmatched in the industry and we need people who want to help us elevate our business to the next level. As a Team Member in our bar, your main responsibilities will be to serve food and drink efficiently and stylishly, and create a positive experience for our customers. If you like getting the party started, you might just be our next Rising Star. Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within your units’ country. Have an up to date/active bank account in your own name. Be able to converse Fluently in English. Where “live in” accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Person Specification Customer focus Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere. Remain calm, patient, and polite, if receiving customer feedback Be helpful and go out of your way to help our customers. Drive Be confident and self-motivated. Demonstrate a passionate commitment to the business. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties. Personal integrity Be honest and reliable. Be trustworthy and respectful. Be immaculately dressed. Maintain excellent timekeeping and attendance. Be always professional. Team work Always be a good team player. Build and maintain good relationships with all team members. Work together with the team to ensure that the pub is the best it can be. Be willing to take on jobs to balance the team workload. Be able to communicate well with people of all levels. Developing self and others Be motivated to learn and develop yourself. Seek feedback and invest time in personal development. Supervise, train and develop others. Support, encourage and motivate others. Coach, guide and give feedback to others. Managing change Welcome and embrace change, with a positive attitude. Understand the need for change. Look for opportunities to improve areas of the pub and business. Gaining commitment Communicate clearly to colleagues and customers. Gain commitment from others by using your own knowledge. Act as a role model. Analysing and decision-making Understand information quickly and accurately. Resolve problems using current guidelines. Be able to work independently and know when to escalate issues Perks & Benefits Section: Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you. Our industry-leading benefits include; 50% off Food and Drink in all of our bars 50% off St Christopher’s Inns accommodation in Europe (and other partners across the world) Industry-recognised training Regular incentives and trips away Employee of the Month, Quarter and Year awards with cash rewards Free mental health support, counselling and care Award-winning company development schemes We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!
About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. We are looking for a Pastry Chef de Partie to extend our existing team. Responsibilities: - To support the seamless running of the pastry area, by providing a highly efficient and effective service whilst ensuring that all Food production and operation adheres to specified recipes and food cost percentage. Reporting to the Head Chef and Chef de Partie. - The main responsibilities will be to assist and supervise the agreed standard of food service for the duration of the shift. The ability to liaise and co-operate effectively with all Front and Back of house team members is a must, as is promoting the safe use of the kitchen, its equipment and the building under the Health and Safety at Work act, extended to any hygiene and safety regulations. The Pastry Chef de Partie must ensure that all relevant food controls and food safety records are logged and adhered to at all times, the supervision of the training also falls under the shared responsibility of the Chef de Partie, in particular at Senior level. - To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform supervisor of any relevant shortages. - To be aware of all relevant food suppliers and their product listings, to order accordingly as and when necessary and in accordance with the level of business. - To supervise the smooth and efficient service and production of food from the department by working with all elements from Front and Back of house, ensuring all necessary preps and works are completed prior to the commencement of service. - To ensure all department staff works hygienically and productively, in accordance with legal standards and the Head Chef’s standards. - To assist in the prevention of pilferage from the dry stores and refrigeration within the department. - To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mis en place. - To be aware of the required food percentages and recipes as set down by budget. - To remain on duty until the following shift takes over or until you are discharged by the Head Chef or Sous Chef. - To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished. - To ensure, in close relation with your team, that all section files and recipes are maintained and updated, to maintain constant quality control of all food prepared and cooked ensuring it is to the Head Chef’s standards. - To ensure that all health marks are collected and allocated to the correct administration. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To ensure all areas of the back of house remain tidy and clean prior, whilst and after each service.
About the Role We're seeking a dynamic Sales Manager to drive our company's growth in the energy sector. This role will be crucial in implementing our development strategy, managing sales targets, and improving revenue and profit. Key Responsibilities - Formulate sales forecasts and plans under the guidance of the market manager - Collect and analyze regional market information to propose sales strategies - Develop new customers and expand channels - Assist in quotation analysis, business model suggestions, and bid preparation - Draft contracts and finalize terms with legal support - Manage customer relationships and enhance satisfaction - Ensure adherence to company financial policies and contract terms Requirements - Bachelor's degree or higher - 5+ years of experience in international trade, sales, or marketing (B2B or B2G) - Experience in energy supply, renewable energy, metering systems, or related fields - Proficient in English - Strong market analysis and development skills - Excellent communication and project management abilities What We Offer - Competitive salary and annual bonus - Hybrid and remote working options - Collaborative and passionate work environment About the Company You will be working for a leading provider of smart metering solutions, supplying the UK utility industry with Smart Electric meters and installation accessories. Our innovative products are designed and manufactured in-house, serving customers across Europe and beyond. Our UK team, based in Milton Keynes, works with key players in the energy industry. Location Milton Keynes, UK (with flexible working arrangements) Candidates must have the right to work in the UK. To apply, please submit your CV and a brief cover letter outlining your relevant experience. We are an equal opportunity employer and value diversity in our organisation.
Are you a chat box or a talkative person? Do you have any talent to show people ? Do you want to make your own Live Show and be the host? Looking for the chance to expand your creator's career to the platform on TikTok to receive more gifts? Have you dreamed about being an influencer but prefer more live engagement with your audience? We are currently looking for people who like TikTok or social media and livestream to help their dream come true! If you want to go LIVE but haven't reached 1k followers; if you want to develop your Tiktok account to make more revenues (gifts); if you want to meet more creators or potentially attend TikTok events; or you just want to talk with people from all over the country to make new friends, we are here to help you get systematic training of LIVE skills and provide you operational support for your account for FREE. All you need is some flexible time and a phone! What can you expect? - Access to TikTok Livestreaming features: We provide you with the necessary tools and resources to get started with TikTok livestreaming, ensuring you have everything you need to succeed; also availability of LIVE with PC and OBS (usually take around 14 days to apply). - Comprehensive Tutorials: Learn about livestreaming features and tips with our detailed tutorials, designed to take you from a beginner to a live streaming pro. - Networking Opportunities: Connect and network with our top-tier talents, expanding your professional circle and gaining valuable insights from our experienced creators. - Full Operational Support: Our dedicated operation team supports you in every aspect, including personal brand building, LIVE structure design, data analysis, and feedback to optimize your streams. - Maximize Revenue: We help you increase your revenue through various channels through live entertainment, maximizing your earning potential. What are the role requirements? - Flexible time - Required live days: at least 7 days per month - Required live hours: over 20 hours per month - Go live via their own TikTok account (has to be registered in the UK region). What are we looking for? - Passion for social media and growing their online presence; - Excellent communication skills; - Proactive personality; not camera shy; talkative traits; - TikTokers, who love the media industry, have a positive work attitude; - Able to stand the pressure from going LIVE - Must be 18+ years old Additional benefits: - Professional LIVE host training - Guidance on growing account profile - Potential to be invited to TikTok's official offline events - Long term relationship with the agency for potential commercial opportunities - Potential brand collaborations and ad shooting - Unlimited by 1k followers' rule for LIVE and traffic booster We welcome all talents regardless of your gender, race and background. AND, Don't forget to add your TIKTOK ACCOUNT/ID in your application to stand out! Company Description Driven by Making it Happen, OTSO MEDIA is the UK's official TikTok Creator Agency Partner, a dynamic and forward-thinking MCN Agency. Our primary focus is on the thriving TikTok platform, driving revenues for creators through both TikTok Shop and TikTok Entertainment LIVEs. Our core mission is to empower creators to excel in the ever-evolving landscape of social media. At Otso Media, we've assembled a team of experienced talent managers who provide professional guidance, tailored strategies, develop personal branding, and community building support, facilitate strategic brand collaborations, and nurture a cohesive community of like-minded talents. Our goal is to assist creators in achieving their career aspirations. If you have a burning desire to elevate your TikTok LIVE career, then you're exactly the kind of creator we want to work with. Job Types: Part-time, freelance Benefits: Casual dress Company events Work from home
Location: East Anglia (Weekly office attendance required in Colchester) Are you a confident and driven sales professional looking to maximize your earning potential and grow your career? We are seeking enthusiastic Sales Representatives to join our team, representing Scottish Power, offering customers better energy rates through face-to-face sales at events, venues, and door-to-door. What We Offer: Competitive Base Pay – Guaranteed stable income Weekly Pay – Get paid weekly for your achievements Generous Commission Structure – Unlimited earning potential on every sale Career Growth – Fast-track promotions with ongoing career development opportunities Incentives and Bonuses – Earn rewards for top performance and meeting sales targets Flexible Full-Time and Part-Time Positions – Ideal for a healthy work-life balance Supportive Team Environment – Work alongside experienced professionals and gain mentorship to accelerate your success Key Responsibilities: Engage with potential customers at events, venues, and door-to-door, promoting and signing them up for better energy rates with Scottish Power Deliver excellent customer service and build long-term client relationships Consistently meet and exceed sales targets to maximize your commission Participate in weekly team meetings at our Colchester office to receive support and training What You Need: 1-2 years of face-to-face sales experience in door-to-door, event, or venue sales Strong communication skills and the ability to connect with customers quickly A self-motivated, results-driven attitude with a hunger to succeed Experience in energy or telecom is a bonus but not essential Team Leader Role Available: For those with leadership experience, we are also hiring Team Leaders for a managerial role. This comes with an enhanced base salary and commission on your team’s performance. Take your career to the next level with the opportunity to manage and inspire a team. Team Leader Responsibilities: Manage a team of sales representatives at events, venues, and door-to-door Provide coaching, support, and training to drive the success of your team Monitor individual and team performance to meet group targets Requirements for Team Leader: 2+ years of experience in a leadership role within door-to-door, venue, or event sales Proven track record of leading teams to achieve sales targets and success Excellent people management and motivational skills Additional Perks: Monthly Performance Bonuses for top performers Training and Development Programs – Expand your skills and take your career further Employee Recognition Programs – Be rewarded for your hard work and dedication Travel reimbursement for work-related travel to sales locations Location: East Anglia (Travel across the region for events, venues, and door-to-door sales)
"O'Ver" comes from the Neapolitan dialect, meaning "Truth." We endeavor to embody this ethos through our cuisine: authentic, delectable, and healthful dishes prepared fresh daily. Our menu faithfully represents Italian culinary traditions with a distinct Neapolitan influence. 'O ver distinguishes itself by incorporating Pure Sea Water, sourced from the pristine regions of the Mediterranean. With reduced sodium and increased mineral content, our fare is both lighter and more digestible. Pizzas, bread, and seafood selections all benefit from the inclusion of Pure Sea Water. We meticulously select ingredients from small, independent Italian producers and prioritize the use of premium local suppliers. Our offerings span from traditional Neapolitan wood-fired pizzas to pasta from Gragnano, fresh seafood, and locally sourced meats. Each dish is crafted with care and reverence by our chefs, honoring time-honored techniques. Our philosophy emphasizes simplicity, premium ingredients, and an abundance of passion—embracing the notion that less is indeed more. Additionally, our menu accommodates vegetarians and vegans, with bespoke options available upon request. We are currently seeking a professional Chef de partie with a minimum of 2-3 years of relevant experience, who possesses a genuine affinity for Italian cuisine and culture, particularly a passion for hospitality and hosting. "O'Ver restaurant currently operates in London Bridge and Piccadilly Circus, with an additional venue forthcoming." WHAT WE ARE LOOKING FOR: Demonstrated experience in a similar role Strong and great knowledge about Italian Product, Ingredient & Culture Ability to fulfill guest requests with aplomb Fluency in English, both spoken and written Exemplary interpersonal skills Effective communication abilities with guests and colleagues across various departments Capacity to execute tasks promptly, adhering to managerial deadlines Authentic passion for hospitality and hosting ** WHAT YOU WILL DO:** Manage your section Follow direction of the Head Chef Food preparations Working on busy shift behind your section Make sure you following company Standards Efficiently oversee busy service periods Execute tasks with precision while multitasking effectively BENEFITS: Competitive salary 50% discount on all purchases (including beverages) at our restaurants post-probation Well-being program offering complimentary yoga, Pilates, and gym classes Introduction to a start scheme and 28 days of annual leave Staff meals and 28 days of paid annual leave Birthday leave Access to training programs and internal competitions Participation in the Employee of the Month O'Ver Hero scheme Bonus scheme based on length of service Join our team if you crave a challenge, and remember: "EAT TO BE HAPPY"
JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.