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About the Role: We are seeking an experienced Head of Production to lead, manage, and optimise all manufacturing operations across our production facilities in a true make to order environment where customer service is critical to success. This is a pivotal leadership role with full accountability for ensuring products are manufactured safely, efficiently, on time, and to specification, while consistently meeting quality, cost, service, volume, objectives. Reporting into the Group Manufacturing & EHS Director, the Head of Production will be responsible for the end-to-end production process across the site, including extrusion, sealed unit manufacturing, fabrication, assembly, glazing, finishing, and dispatch handover. Key Responsibilities: Production & Operational Leadership Lead and oversee all production activities to achieve agreed targets for Safety, People, Quality, Volume and Cost Develop and deliver production plans aligned to sales forecasts, installation schedules, and business priorities. Ensure manufacturing processes are robust, repeatable, and capable of consistently meeting customer and regulatory requirements. Partner with the Continuous Improvement team to: Drive lean manufacturing initiatives, waste reduction, and process optimisation. Support the introduction of new products, materials, equipment, and technologies. Support development of and ensure adherence to Standard Work Quality, Safety & Compliance Champion a strong health, safety, and environmental culture, ensuring full compliance with legal requirements, company policies, and best practice. Ensure all products are manufactured to specification, quality standards, and relevant industry accreditations. Work closely with Quality teams to reduce defects, rework, and customer complaints. People Leadership Lead, coach, and develop production management teams to build capability, accountability, and engagement. Drive effective performance management, succession planning, and skills development across the production workforce. Drive adherence to standard work in support of our Lean Manufacturing approach & goals Foster a positive, inclusive, and high-performance culture aligned to company values. Cross-Functional Collaboration Collaborate closely with Lean, Supply Chain, Planning, Logistics, Engineering, Maintenance, and HR to ensure seamless end-to-end delivery. Support business change initiatives, growth projects, and operational transformation programmes. Build and maintain effective working relationships with Union representatives. Reporting & Governance Monitor and report on key production KPIs, including output, efficiency, scrap, downtime, safety, and labour performance. Ensure accurate reporting, documentation, and adherence to internal governance requirements. Performance Measures & Accountability Achievement of production output, efficiency, and cost targets Health & Safety performance and compliance Product quality and right-first-time manufacture Labour productivity and employee engagement Delivery against production plans and lead times What We’re Looking For: A relevant manufacturing or engineering qualification, or equivalent operational experience within a complex manufacturing environment. Strong knowledge of manufacturing operations, ideally within windows, doors, or building products Proven experience in production planning, labour optimisation, and capacity management Confident use of production KPIs, reporting tools, and ERP/MRP Strong IT skills, including Excel and production reporting systems Senior production leadership experience within a manufacturing environment Experience managing large, shift-based workforces who thrives on the Gemba and in developing people Demonstrated success in driving operational improvement and cultural change Experience working in unionised environments Based at manufacturing site(s), with regular onsite presence required Flexibility to support shift patterns and operational requirements Willingness to travel occasionally between sites or to suppliers Strong negotiation skills and a results-driven mindset Desirable: Degree or professional qualification in Manufacturing, Engineering, Operations, or Business Management Lean / Six Sigma or continuous improvement accreditation Experience of UKG Why Join Us? Highly Competitive Salary Package 33 days Holiday (inclusive of bank holidays) Generous Car Allowance Private Healthcare Bonus Scheme Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Generous Employee Product Purchase Discount Scheme Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Life Assurance of up to 4 x basic salary (subject to qualifying criteria) Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Care Home Manager ?? Full-time | Permanent ?? Competitive Salary + Bonus + Benefits An excellent opportunity has arisen for an experienced Care Home Manager to join a well-established care provider. This role is being advertised on behalf of our client, who is seeking a dedicated and commercially aware leader to oversee the successful operation of their care home. As Care Home Manager, you will be responsible for the overall day-to-day management of the home, ensuring the delivery of high-quality, person-centred care while maintaining compliance and achieving strong operational performance. Operating within a regulated environment, you will be required to have a thorough understanding of CQC standards and all relevant legislation. You will also play a key role in maintaining occupancy levels and achieving financial targets. You will benefit from strong support both internally and externally, including Operations and Central teams, as well as an established in-home team consisting of a Deputy Manager, Administrator, and Hospitality and Housekeeping teams. ?? Key Responsibilities Provide effective leadership and direction to the staff team, promoting a culture of kindness, compassion, and empathy Ensure full compliance with all regulatory requirements, including CQC standards Maintain exceptional standards of care and support for residents Manage budgets and ensure financial targets are consistently met Develop and deliver a strategic marketing plan to drive and maintain full occupancy Build and maintain strong relationships with residents, families, and stakeholders Respond promptly and effectively to feedback, concerns, and changing needs ?? Skills & Experience Previous experience managing a nursing or residential care home Strong working knowledge of CQC regulations, with a focus on achieving high ratings Excellent communication and interpersonal skills Proven ability to build and maintain effective relationships with a wide range of stakeholders Commercial awareness with experience in marketing and running a successful care service Passion for delivering high-quality, person-centred care Ability to contribute to the growth and continuous improvement of the service ?? Qualifications NMC registered nurse (desirable but not essential) Relevant post-registration or management experience within a care setting ?? Benefits Comprehensive induction and training programme Ongoing career development and progression opportunities Employee Assistance Programme Blue Light Card Scheme Loyalty bonus scheme Paid DBS disclosure Annual NMC PIN renewal paid Excellent performance-related bonus Additional bonuses based on excess profit 25 days annual leave plus bank holidays Relocation assistance available This is a fantastic opportunity for a driven Care Home Manager to take the next step in their career with a supportive and forward-thinking organisation. Apply today to learn more about this opportunity. TPBN1_UKTJ

Care Home Manager Location: Norwich, Norfolk Salary: £55,000 per Annum + Excellent PRP Bonus + Relocation Package PSR Solutions are proud to be working in partnership with a highly reputable & award-winning care provider to recruit an exceptional Care Home Manager for their small, boutique care home in Norwich, Norfolk. Our client is seeking an experienced leader, who is ready to embrace an exciting new challenge in a rewarding environment. Role: As the Home Manager, you will be responsible for the daily operations of the nursing home, ensuring it delivers the highest standards of person-centred nursing care. You will lead a dedicated team to provide a safe, welcoming, and nurturing environment for residents. You will play a key role in driving occupancy, maintaining regulatory compliance, and achieving financial targets. Reporting to the Operations Manager, you'll have the autonomy and support to make a real impact on residents' lives and the local community. Key Responsibilities Provide inspirational leadership to a committed staff team, fostering a culture of compassion and kindness Oversee recruitment, training, and retention of skilled care professionals Maintain compliance with CQC standards and all relevant care legislation Manage the home's budget and ensure financial targets are met Develop and implement marketing plans to maintain full occupancy and promote services to potential residents and their families Build and nurture relationships with residents, families, and key stakeholders Continuously evaluate and improve the home's performance Manage risks and maintain a safe, secure environment for allSkills and Attributes: Previous experience managing a nursing / residential home Strong understanding of CQC standards and regulatory compliance Commercially minded with experience in driving occupancy and growth. Confident communicator and inspirational leader with a proven ability to recruit, develop, and retain staff Committed to community engagement and maintaining a strong local reputationEducation and Qualifications: Ideally NMC-registered with post-registration experience, though this is not essentialBenefits Tailored Relocation Package Excellent Performance Related Bonus Comprehensive training programmed & career development opportunities Employee Assistance & Blue Light Card SchemeApply today or get in touch with Shaheena @ PSR Solutions for a confidential discussion. (phone number removed)

Technical Manager Norfolk 14 month FTC - mat cover £50,000 - £55,000 | Hybrid Are you ready to take the lead on high-profile retail accounts within indulgent, fast-moving categories? This is a pivotal Technical Manager role where you'll sit at the heart of customer relationships, food safety governance and successful product launches What you'll be doing at the Technical Manager: Be the primary technical contact for your retail account, building trusted partnerships while ensuring every product is legally compliant, brand-aligned and right first time. Own customer specifications end-to-end, generating and verifying accurate documentation, managing portals and ensuring full due diligence across food safety, allergens, labelling and legal claims. Drive supplier approval and performance, conducting risk assessments across raw materials, manufacturing standards and KPIs, while leading audits and site visits to strengthen compliance and collaboration. Lead artwork approval from concept to post-launch amends, guaranteeing pack copy is compliant, consumer-friendly and aligned to brand and regulatory standards. Control critical paths for launches, coordinating supplier approvals, specifications, artwork and first production milestones to deliver on time and without compromise. Manage complaints and technical investigations, acting as the bridge between customer and manufacturing sites to implement robust corrective and preventive actions. Champion internal standards and accreditations, embedding food safety excellence, supporting sustainability initiatives (waste, recyclability, carbon reduction) and maintaining ethical compliance frameworks including SEDEX. Collaborate cross-functionally with NPD, Commercial, Planning and manufacturing partners, ensuring import/export compliance, product integrity and seamless execution from development to market. What you'll need as the Technical Manager: A proven track record in a food manufacturing Technical Manager role is required to be considered for this position Experiencing working closely with leading retailers is also required Own transport Full UK working rights If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on (phone number removed) for more information

Job Title: Recruitment & Workforce Manager Salary: £39,000 per annum Job Type: Permanent, Full-time Location: Norwich (with travel to Hull and residential homes) Hours: Monday – Friday 40 hours per week Eleven 11 Recruitment is recruiting on behalf of our client for an experienced and driven Recruitment & Workforce Manager to lead and develop recruitment operations across a growing care and education organisation. The Role As Recruitment & Workforce Manager, you will take ownership of recruitment and workforce processes across our client’s services, including CQC-registered residential homes, Ofsted-registered homes and schools, and wider organisational projects. You will lead the workforce function, ensuring recruitment practices are robust, compliant, and aligned with regulatory standards, while supporting long-term workforce planning and development. Key Responsibilities • Lead and manage end-to-end recruitment processes across the organisation • Ensure Safer Recruitment standards are consistently applied • Act as the main point of contact for new starters, supporting onboarding and induction • Oversee international recruitment, including visa compliance and Home Office sponsorship requirements • Maintain accurate staff records and conduct regular audits • Support recruitment for new services and senior-level roles • Collaborate with senior leadership on workforce planning and annual recruitment analysis • Develop strategies to improve staff engagement and retention • Lead recruitment events and promote the organisation externally • Ensure compliance with CQC, Ofsted, and Keeping Children Safe in Education standards • Manage and develop the workforce team, providing coaching and leadership • Prepare for inspections relating to recruitment and workforce compliance • Monitor recruitment KPIs and achieve monthly targets About You Essential: • Proven experience in recruitment and workforce management • Experience within care, education, or a similar regulated environment • Strong understanding of compliance and safer recruitment practices • Excellent organisational, communication, and leadership skills • Experience managing audits, reporting, and workforce data • Full, clean UK driving licence Desirable: • Relevant qualification (e.g. RQF Diploma, HNC, or City & Guilds in administration) • Experience with international recruitment and sponsorship compliance • Knowledge of local authority financial processes Key Attributes • Strong leadership and team management capability • Ability to build effective relationships across all levels • Commitment to high-quality, person-centred services • Proactive, solutions-focused mindset • Passion for continuous improvement and workforce development Why Apply? This is a pivotal role offering the opportunity to shape and enhance recruitment strategy within a values-driven organisation. You will play a key role in ensuring high-quality staffing across services that directly impact people’s lives. To apply please call us on (phone number removed) or apply online to (url removed)

NXTGEN are delighted to be working exclusively with a friendly Accountancy practice north of Norwich on a unique opportunity to join their team as an Internal Finance & Practice Manager. This newly created position offers a rare opportunity to take full ownership of the finance function, while also working closely with the owner to support the day-to-day running of the business. You'll be in a position where your voice will be heard, and your ideas genuinely valued and used to help move the business forwards. With a culture built on trust, flexibility, and a relaxed, non-corporate environment, this business only recruits due to growth, as people genuinely love working here. Having placed several successful individuals with them over the years, we've seen first-hand the exciting opportunities on offer, as well as the incredibly positive and relaxed environment they've created. This is a broad, all-encompassing Finance Manager role that you can truly make your own, where you'll play a key role not only in managing the numbers but also in shaping how the business operates and evolves. This opportunity goes beyond a traditional finance role. You'll work closely with the owner, supporting with day-to-day operations and compliance, ensuring all requirements are met, while also bringing fresh ideas to the table. You'll have the autonomy to review current processes, implement new systems, and drive efficiencies across the business, alongside managing all internal finance duties. Whether you're seeking full-time or part-time hours, flexibility around school hours, or hybrid working, this role can be tailored to suit the right individual. Key Responsibilities: • Support the owner with the day-to-day running of the business, acting as a key sounding board on commercial decisions * Oversee day-to-day compliance work, ensuring all financial and regulatory requirements are met * Maintain the aged receivables ledger, chasing overdue debt and escalating where appropriate * Develop and manage budgets while providing financial analysis to support decision-making * Monitor cash flow, working capital, and profitability to ensure financial sustainability * Identify opportunities for improvement, bringing new ideas to the table and implementing new systems and processes * Establish and strengthen internal controls while continuously driving efficiencies across the finance function What We're Looking For: * ACA / ACCA / CIMA qualified or QBE * Previous experience in a broad, hands-on finance role, ideally within an Accountancy practice or professional services environment * Down-to-earth, personable, and collaborative, with excellent communication skills This is a rare opportunity that doesn't come to market very often. If you're coming from either a Practice or industry background and would like to find out more, please get in touch. For a confidential discussion or to find out more, contact Annie at NXTGEN today

Are you looking for a new role in the Financial Services sector, would you like to join a well-established Financial Planning firm who have an excellent working environment where you are well looked after and valued, well look no further… My client based on the outskirts of Norwich, who has been trading since 2010 are looking for an experienced Administrator with a strong background of working in an IFA Practice setting or a similar Financial services role, to join their friendly group of existing staff. The ideal candidate will have a minimum of two years’ experience working in the sector and have previously used the back-office system intelligent office as well as knowledge of the platform such as Transact, Standard Life, Elevate and OMW (desirable, not essential). Above all else, you will be a great person to work with, a hard worker and a team player. My client offers advice with regard to pensions, SIPPS, Savings, Investments, Protection Plans as well as Trust Planning. Role purpose This is a key role to provide a first-class proactive support service to the Advisers and clients. Working closely with the Advisers, Directors and Paraplanners, you will be responsible for ensuring the client always receives the highest level of service. You will need to enjoy working as part of a successful team and be able to actively contribute towards a common goal. You will be expected to arrange plans and investments as recommended by the Advisers and provide administrative and technical support to enable them to advise their clients accordingly ensuring compliance and regulatory requirements are adhered to. You will be fully accountable and self-reliant and be able to produce accurate work with minimum input from others. It is expected that you are working towards the CII or CISI professional qualification benchmark or be committed to achieving this. My client will assist you with financial support for further training and examination where relevant, but you will be expected to take full responsibility for your continuous professional and personal development. Relevant Skills and Knowledge • Good understanding of financial services terminology., • Knowledge of financial services solutions and associated regulatory and compliance requirements (for example tax efficient investments, retirement provision, investments, protection, ‘know your client’)., • Ability to multi-task and juggle a busy and varied workload., • Ability to accurately follow a process. General Responsibilities • Liaising with product, wrap and solution providers., • Developing and maintaining internal relationships across the business, communicating effectively., • Responding to internal and external queries promptly., • Ensuring processes and procedures are followed and service standards are met., • Time and priority management. Specific Responsibilities Arranging agency servicing transfers and ensuring plan information is accurate and up to date Keeping up to date with IT and back-office systems changes to ensure efficiency and accuracy Preparing files for review meetings (both annual, half yearly and ad-hoc), writing agendas and ensuring post meeting actions are processed within service level agreements Diary and task management of client work Processing and submitting new business Processing and submitting changes to existing plans, investments and policies (for example amendments to premiums, withdrawals, funds) Producing plan, policy, fund information Ensuring the client file meets auditing expectations Annual re-assessments of suitability Annual drawdown re-assessment Processing changes to client details and liaising with 3rd parties to ensure changes are accurately completed Data extraction, checking and analysis Prioritising work and contributing to the team and business goals Taking accurate minutes of meetings Client communication (letter, email, telephone and face to face) Bulk mailing (letter and email) Assisting with implementing and improving administrative processes Ensuring new client signs up are processed timely and accurately and the file is compliant, with the required servicing and fee schedule adhered to Accurate system updating Identifying and rectifying errors Preparing and dispatching client valuation reports Providing technical support to the Advisers and other team members Answering technical client queries Competent administration through wrap platforms utilized by the company Answering the telephone promptly and communicating positively and effectively Other ad hoc duties as required. Benefits My client have a flexible approach, operating a 37 hour week, you are able to start between 8 and 9 and leave anytime between 5 and 6, Fridays are 9-3 for everyone, you can take between 1 and 1.5hrs for lunch. Death in service 4 x salary Free Parking Standard pension, 3% employer contribution Holiday entitlement is 26 days (an extra day off for your Birthday if it falls on a working day). Financial assistance with further and ongoing studies

An exciting opportunity has arisen for an experienced Head of Service Charges, Rent and Income to work with a Housing Provider based in Norfolk on a Permanent basis. Salary: £65,000 Per Annum The Head of Service Charge, Rents and Income provides strategic leadership and operational oversight for the client's service charges, rent application and income collection activities. Ensuring that delivery is complaint, customer-focused, and aligned with best practice whilst maximising income across the and 7000+ homes, homeowners, freeholders on estate and garages. The postholder leads on policy development, process improvement, and system enhancements of services under their remit whilst being innovative and ensuring they comply with legislative, regulatory and sector changes Duties: Responsible for the Rent and Charges notification process, estimate consultation process, Actual Account Process, Sinking Fund Process, Major Work Final Account Process and Collections processes. Develop, maintain, and own the Service Charge Policy, Income Collection Policy and Feed into the groups Rent Setting policy owned by Finance. Develop strategies for income collection to ensure cost recovery and minimise arrears across all tenures. Develop strategies for financial inclusion and debt advice, helping residents access welfare benefits to sustain their tenancies. Set and monitor rigorous Key Performance Indicators (KPIs) Represent the client at regional and national housing forums, building the organisation's profile and influence. Leadership of the day-to-day operations, role modelling a culture of learning, ownership, and trust Provide visible, values-based leadership contributing to cross departmental collaboration. Support colleagues to enhance and apply their technical knowledge to deliver an effective service to tenants, residents, and stakeholders. Support the organisation to improve organisation knowledge regarding service charges, rent & income collection. Coach and mentor future leaders, promoting a culture of empowerment and accountability. Create a culture of creativity, innovation and problem solving with all team members. Cultivate a sense of ownership, responsibility and curiosity within all teams ensuring staff feel empowered and connected to our Inspiring strategy. Act as an ambassador for the client and explore ways in which to represent the work that we do and collaborative working. Deputise for the Director of Tenant Services as requireExperience Required: Demonstrable and extensive experience working in a senior housing management role a Social Housing or Local Authority setting. In depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate). Deep understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents. Experience of income collection and welfare benefits. Experience in creating and developing policy and procedures. Substantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards. Experience of identifying, interpreting, and implementing changes in response to new legislation or regulations. Experience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans. Experience in leading customer facing teams and a history of customer excellence & performance against KPI's. Extensive knowledge of law and housing legislation related to rents, service charge, leasehold management, managing agents and income collection to ensure compliance and effective service delivery. Extensive stakeholder management of both internal and external stakeholders