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Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role… Are you a Harry Potter fan? If so, you’ll love working at the Warner Bros. Studio Tour London (WBSTL) – The Making of Harry Potter. As an Interactor, part of the Show Experience team, you’ll be an ambassador for the Tour by guiding, entertaining and enlightening visitors whilst on their magical journey. You’ll get up close and personal with authentic Props, Sets and Costumes from the Harry Potter films, and share your passion for filmmaking through detailed and engaging storytelling. From delivering exciting, scripted speeches and special effects demonstrations, to providing expert Harry Potter insight, it's your job to make sure that we exceed their expectations at every opportunity and ensure that they have the best possible experience. What’s in it for you? * £13.45 per hour * 25 days holiday (pro-rata) * GymPass or free access to our on-site gym * Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content * Staff discounts on Studio Tour tickets, retail, food and beverage * Access to Friends and Family events * Free on-site staff car parking * Complimentary staff shuttle bus between Watford Junction and our Studio Tour * On-site staff Studio Café * Option to join our pension and private healthcare schemes Your Role Accountabilities… * Proactively engage and assist with the varied needs of our Visitors by delivering a world class Visitor experience. Anticipate what the Visitors need and be fan obsessed. * Present a friendly, helpful, and knowledgeable interface between the Tour itself and all visitors to the Tour, working as an ambassador for both. * Actively listen and lead with empathy, integrity, and transparency. * Proactively seek ways to support your team to work towards the collective goal of exceeding Visitors’ expectations. * Continuously improve your own skills and knowledge in relation to the Franchise, Tour operations and your own personal performance. * Conduct Added Value Tours and assist in Audio Descriptive Tours as required. * Work with the management team to enhance the Show and Visitor experience at every opportunity. * Hold pride for your workspace – keep a safe and tidy working area. Deep cleaning of Sets as required by Management Team. * Adhere to and champion all guidelines and policies in accordance with WBD policies and procedures. * You will be required to stand for up to 5 hours at a time, perform light lifting and work outdoors in all weather conditions. Areas and shows that Interactors perform in contain water-based smoke effects, flashing lights and sudden loud noises; you also will be expected to interact with live show elements such as live actors portraying Death Eaters. Occasionally you will be required to attend communication sessions and training sessions outside of your core working hours. Full training will be provided for successful candidates. Qualifications & Experience… * Understanding of the Harry Potter film series and filmmaking. * Previous work experience in a customer/visitor facing role, where a strong emphasis was placed on quality of service and/or experience. Previous work on-stage is desirable. * Presentation skills – enthusiasm and ability to speak in public to groups of up to 300 on a microphone. Both scripted elements and improvisation required. * Demonstrable ability to learn new skills and adapt to new situations within a visitor focused environment. * Able to contribute positively and enjoy working effectively as part of a large and varied team. Working Pattern… Contracts range from 16 to 40 hours per week. You will be required to work weekends as part of this working pattern. Weekend work includes both Saturday and Sunday. Your normal hours of work are between 8am and 10pm over the peak summer period/weekends, and from 8am until 8pm at other times, though some evening event work (finishing at 00:30) is required for events. Shifts outside of these hours can be opted into, and these hours can start as early as 7am. We provide a free shuttle bus from Watford Junction; however this cannot be relied on if your start/finish time falls outside of our opening hours, therefore you must ensure that you are able to arrange your own travel arrangements to/from work on these occasions. All working patterns will include weekends and Bank Holidays (those on part-time contracts will work a proportionate number of weekends and bank holidays as those on a full-time contract). Business Overview… Warner Bros. Studio Tour London – The Making of Harry Potter opened its doors on 31st March 2012. The unique attraction offers visitors the ultimate chance to get up close to authentic sets, discover the magic behind spellbinding special effects and explore the behind-the-scenes secrets of the Harry Potter film series including stepping in to the Great Hall and Gringotts Wizarding Bank. The Studio Tour has welcomed over 15 million visitors and has been well received with 96% of the 46,000+ reviews on TripAdvisor rating it as ‘Excellent’ or ‘Very Good’ and over 60,000 4- or 5-star ratings on Google Reviews. #T&R Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role… Are you a Harry Potter fan? If so, you’ll love working at the Warner Bros. Studio Tour London (WBSTL) – The Making of Harry Potter. As an Interactor, part of the Show Experience team, you’ll be an ambassador for the Tour by guiding, entertaining and enlightening visitors whilst on their magical journey. You’ll get up close and personal with authentic Props, Sets and Costumes from the Harry Potter films, and share your passion for filmmaking through detailed and engaging storytelling. From delivering exciting, scripted speeches and special effects demonstrations, to providing expert Harry Potter insight, it's your job to make sure that we exceed their expectations at every opportunity and ensure that they have the best possible experience. What’s in it for you? * £13.45 per hour * 25 days holiday (pro-rata) * GymPass or free access to our on-site gym * Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content * Staff discounts on Studio Tour tickets, retail, food and beverage * Access to Friends and Family events * Free on-site staff car parking * Complimentary staff shuttle bus between Watford Junction and our Studio Tour * On-site staff Studio Café * Option to join our pension and private healthcare schemes Your Role Accountabilities… * Proactively engage and assist with the varied needs of our Visitors by delivering a world class Visitor experience. Anticipate what the Visitors need and be fan obsessed. * Present a friendly, helpful, and knowledgeable interface between the Tour itself and all visitors to the Tour, working as an ambassador for both. * Actively listen and lead with empathy, integrity, and transparency. * Proactively seek ways to support your team to work towards the collective goal of exceeding Visitors’ expectations. * Continuously improve your own skills and knowledge in relation to the Franchise, Tour operations and your own personal performance. * Conduct Added Value Tours and assist in Audio Descriptive Tours as required. * Work with the management team to enhance the Show and Visitor experience at every opportunity. * Hold pride for your workspace – keep a safe and tidy working area. Deep cleaning of Sets as required by Management Team. * Adhere to and champion all guidelines and policies in accordance with WBD policies and procedures. * You will be required to stand for up to 5 hours at a time, perform light lifting and work outdoors in all weather conditions. Areas and shows that Interactors perform in contain water-based smoke effects, flashing lights and sudden loud noises; you also will be expected to interact with live show elements such as live actors portraying Death Eaters. Occasionally you will be required to attend communication sessions and training sessions outside of your core working hours. Full training will be provided for successful candidates. Qualifications & Experience… * Understanding of the Harry Potter film series and filmmaking. * Previous work experience in a customer/visitor facing role, where a strong emphasis was placed on quality of service and/or experience. Previous work on-stage is desirable. * Presentation skills – enthusiasm and ability to speak in public to groups of up to 300 on a microphone. Both scripted elements and improvisation required. * Demonstrable ability to learn new skills and adapt to new situations within a visitor focused environment. * Able to contribute positively and enjoy working effectively as part of a large and varied team. Working Pattern… Contracts range from 16 to 40 hours per week. You will be required to work weekends as part of this working pattern. Weekend work includes both Saturday and Sunday. Your normal hours of work are between 8am and 10pm over the peak summer period/weekends, and from 8am until 8pm at other times, though some evening event work (finishing at 00:30) is required for events. Shifts outside of these hours can be opted into, and these hours can start as early as 7am. We provide a free shuttle bus from Watford Junction; however this cannot be relied on if your start/finish time falls outside of our opening hours, therefore you must ensure that you are able to arrange your own travel arrangements to/from work on these occasions. All working patterns will include weekends and Bank Holidays (those on part-time contracts will work a proportionate number of weekends and bank holidays as those on a full-time contract). Business Overview… Warner Bros. Studio Tour London – The Making of Harry Potter opened its doors on 31st March 2012. The unique attraction offers visitors the ultimate chance to get up close to authentic sets, discover the magic behind spellbinding special effects and explore the behind-the-scenes secrets of the Harry Potter film series including stepping in to the Great Hall and Gringotts Wizarding Bank. The Studio Tour has welcomed over 15 million visitors and has been well received with 96% of the 46,000+ reviews on TripAdvisor rating it as ‘Excellent’ or ‘Very Good’ and over 60,000 4- or 5-star ratings on Google Reviews. #T&R Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role… Are you a Harry Potter fan? If so, you’ll love working at the Warner Bros. Studio Tour London (WBSTL) – The Making of Harry Potter. As an Interactor, part of the Show Experience team, you’ll be an ambassador for the Tour by guiding, entertaining and enlightening visitors whilst on their magical journey. You’ll get up close and personal with authentic Props, Sets and Costumes from the Harry Potter films, and share your passion for filmmaking through detailed and engaging storytelling. From delivering exciting, scripted speeches and special effects demonstrations, to providing expert Harry Potter insight, it's your job to make sure that we exceed their expectations at every opportunity and ensure that they have the best possible experience. What’s in it for you? * £13.45 per hour * 25 days holiday (pro-rata) * GymPass or free access to our on-site gym * Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content * Staff discounts on Studio Tour tickets, retail, food and beverage * Access to Friends and Family events * Free on-site staff car parking * Complimentary staff shuttle bus between Watford Junction and our Studio Tour * On-site staff Studio Café * Option to join our pension and private healthcare schemes Your Role Accountabilities… * Proactively engage and assist with the varied needs of our Visitors by delivering a world class Visitor experience. Anticipate what the Visitors need and be fan obsessed. * Present a friendly, helpful, and knowledgeable interface between the Tour itself and all visitors to the Tour, working as an ambassador for both. * Actively listen and lead with empathy, integrity, and transparency. * Proactively seek ways to support your team to work towards the collective goal of exceeding Visitors’ expectations. * Continuously improve your own skills and knowledge in relation to the Franchise, Tour operations and your own personal performance. * Conduct Added Value Tours and assist in Audio Descriptive Tours as required. * Work with the management team to enhance the Show and Visitor experience at every opportunity. * Hold pride for your workspace – keep a safe and tidy working area. Deep cleaning of Sets as required by Management Team. * Adhere to and champion all guidelines and policies in accordance with WBD policies and procedures. * You will be required to stand for up to 5 hours at a time, perform light lifting and work outdoors in all weather conditions. Areas and shows that Interactors perform in contain water-based smoke effects, flashing lights and sudden loud noises; you also will be expected to interact with live show elements such as live actors portraying Death Eaters. Occasionally you will be required to attend communication sessions and training sessions outside of your core working hours. Full training will be provided for successful candidates. Qualifications & Experience… * Understanding of the Harry Potter film series and filmmaking. * Previous work experience in a customer/visitor facing role, where a strong emphasis was placed on quality of service and/or experience. Previous work on-stage is desirable. * Presentation skills – enthusiasm and ability to speak in public to groups of up to 300 on a microphone. Both scripted elements and improvisation required. * Demonstrable ability to learn new skills and adapt to new situations within a visitor focused environment. * Able to contribute positively and enjoy working effectively as part of a large and varied team. Working Pattern… Contracts range from 16 to 40 hours per week. You will be required to work weekends as part of this working pattern. Weekend work includes both Saturday and Sunday. Your normal hours of work are between 8am and 10pm over the peak summer period/weekends, and from 8am until 8pm at other times, though some evening event work (finishing at 00:30) is required for events. Shifts outside of these hours can be opted into, and these hours can start as early as 7am. We provide a free shuttle bus from Watford Junction; however this cannot be relied on if your start/finish time falls outside of our opening hours, therefore you must ensure that you are able to arrange your own travel arrangements to/from work on these occasions. All working patterns will include weekends and Bank Holidays (those on part-time contracts will work a proportionate number of weekends and bank holidays as those on a full-time contract). Business Overview… Warner Bros. Studio Tour London – The Making of Harry Potter opened its doors on 31st March 2012. The unique attraction offers visitors the ultimate chance to get up close to authentic sets, discover the magic behind spellbinding special effects and explore the behind-the-scenes secrets of the Harry Potter film series including stepping in to the Great Hall and Gringotts Wizarding Bank. The Studio Tour has welcomed over 15 million visitors and has been well received with 96% of the 46,000+ reviews on TripAdvisor rating it as ‘Excellent’ or ‘Very Good’ and over 60,000 4- or 5-star ratings on Google Reviews. #T&R Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role… Are you a Harry Potter fan? If so, you’ll love working at the Warner Bros. Studio Tour London (WBSTL) – The Making of Harry Potter. As an Interactor, part of the Show Experience team, you’ll be an ambassador for the Tour by guiding, entertaining and enlightening visitors whilst on their magical journey. You’ll get up close and personal with authentic Props, Sets and Costumes from the Harry Potter films, and share your passion for filmmaking through detailed and engaging storytelling. From delivering exciting, scripted speeches and special effects demonstrations, to providing expert Harry Potter insight, it's your job to make sure that we exceed their expectations at every opportunity and ensure that they have the best possible experience. What’s in it for you? * £13.45 per hour * 25 days holiday (pro-rata) * GymPass or free access to our on-site gym * Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content * Staff discounts on Studio Tour tickets, retail, food and beverage * Access to Friends and Family events * Free on-site staff car parking * Complimentary staff shuttle bus between Watford Junction and our Studio Tour * On-site staff Studio Café * Option to join our pension and private healthcare schemes Your Role Accountabilities… * Proactively engage and assist with the varied needs of our Visitors by delivering a world class Visitor experience. Anticipate what the Visitors need and be fan obsessed. * Present a friendly, helpful, and knowledgeable interface between the Tour itself and all visitors to the Tour, working as an ambassador for both. * Actively listen and lead with empathy, integrity, and transparency. * Proactively seek ways to support your team to work towards the collective goal of exceeding Visitors’ expectations. * Continuously improve your own skills and knowledge in relation to the Franchise, Tour operations and your own personal performance. * Conduct Added Value Tours and assist in Audio Descriptive Tours as required. * Work with the management team to enhance the Show and Visitor experience at every opportunity. * Hold pride for your workspace – keep a safe and tidy working area. Deep cleaning of Sets as required by Management Team. * Adhere to and champion all guidelines and policies in accordance with WBD policies and procedures. * You will be required to stand for up to 5 hours at a time, perform light lifting and work outdoors in all weather conditions. Areas and shows that Interactors perform in contain water-based smoke effects, flashing lights and sudden loud noises; you also will be expected to interact with live show elements such as live actors portraying Death Eaters. Occasionally you will be required to attend communication sessions and training sessions outside of your core working hours. Full training will be provided for successful candidates. Qualifications & Experience… * Understanding of the Harry Potter film series and filmmaking. * Previous work experience in a customer/visitor facing role, where a strong emphasis was placed on quality of service and/or experience. Previous work on-stage is desirable. * Presentation skills – enthusiasm and ability to speak in public to groups of up to 300 on a microphone. Both scripted elements and improvisation required. * Demonstrable ability to learn new skills and adapt to new situations within a visitor focused environment. * Able to contribute positively and enjoy working effectively as part of a large and varied team. Working Pattern… Contracts range from 16 to 40 hours per week. You will be required to work weekends as part of this working pattern. Weekend work includes both Saturday and Sunday. Your normal hours of work are between 8am and 10pm over the peak summer period/weekends, and from 8am until 8pm at other times, though some evening event work (finishing at 00:30) is required for events. Shifts outside of these hours can be opted into, and these hours can start as early as 7am. We provide a free shuttle bus from Watford Junction; however this cannot be relied on if your start/finish time falls outside of our opening hours, therefore you must ensure that you are able to arrange your own travel arrangements to/from work on these occasions. All working patterns will include weekends and Bank Holidays (those on part-time contracts will work a proportionate number of weekends and bank holidays as those on a full-time contract). Business Overview… Warner Bros. Studio Tour London – The Making of Harry Potter opened its doors on 31st March 2012. The unique attraction offers visitors the ultimate chance to get up close to authentic sets, discover the magic behind spellbinding special effects and explore the behind-the-scenes secrets of the Harry Potter film series including stepping in to the Great Hall and Gringotts Wizarding Bank. The Studio Tour has welcomed over 15 million visitors and has been well received with 96% of the 46,000+ reviews on TripAdvisor rating it as ‘Excellent’ or ‘Very Good’ and over 60,000 4- or 5-star ratings on Google Reviews. #T&R Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role… Are you a Harry Potter fan? If so, you’ll love working at the Warner Bros. Studio Tour London (WBSTL) – The Making of Harry Potter. As an Interactor, part of the Show Experience team, you’ll be an ambassador for the Tour by guiding, entertaining and enlightening visitors whilst on their magical journey. You’ll get up close and personal with authentic Props, Sets and Costumes from the Harry Potter films, and share your passion for filmmaking through detailed and engaging storytelling. From delivering exciting, scripted speeches and special effects demonstrations, to providing expert Harry Potter insight, it's your job to make sure that we exceed their expectations at every opportunity and ensure that they have the best possible experience. What’s in it for you? * £13.45 per hour * 25 days holiday (pro-rata) * GymPass or free access to our on-site gym * Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content * Staff discounts on Studio Tour tickets, retail, food and beverage * Access to Friends and Family events * Free on-site staff car parking * Complimentary staff shuttle bus between Watford Junction and our Studio Tour * On-site staff Studio Café * Option to join our pension and private healthcare schemes Your Role Accountabilities… * Proactively engage and assist with the varied needs of our Visitors by delivering a world class Visitor experience. Anticipate what the Visitors need and be fan obsessed. * Present a friendly, helpful, and knowledgeable interface between the Tour itself and all visitors to the Tour, working as an ambassador for both. * Actively listen and lead with empathy, integrity, and transparency. * Proactively seek ways to support your team to work towards the collective goal of exceeding Visitors’ expectations. * Continuously improve your own skills and knowledge in relation to the Franchise, Tour operations and your own personal performance. * Conduct Added Value Tours and assist in Audio Descriptive Tours as required. * Work with the management team to enhance the Show and Visitor experience at every opportunity. * Hold pride for your workspace – keep a safe and tidy working area. Deep cleaning of Sets as required by Management Team. * Adhere to and champion all guidelines and policies in accordance with WBD policies and procedures. * You will be required to stand for up to 5 hours at a time, perform light lifting and work outdoors in all weather conditions. Areas and shows that Interactors perform in contain water-based smoke effects, flashing lights and sudden loud noises; you also will be expected to interact with live show elements such as live actors portraying Death Eaters. Occasionally you will be required to attend communication sessions and training sessions outside of your core working hours. Full training will be provided for successful candidates. Qualifications & Experience… * Understanding of the Harry Potter film series and filmmaking. * Previous work experience in a customer/visitor facing role, where a strong emphasis was placed on quality of service and/or experience. Previous work on-stage is desirable. * Presentation skills – enthusiasm and ability to speak in public to groups of up to 300 on a microphone. Both scripted elements and improvisation required. * Demonstrable ability to learn new skills and adapt to new situations within a visitor focused environment. * Able to contribute positively and enjoy working effectively as part of a large and varied team. Working Pattern… Contracts range from 16 to 40 hours per week. You will be required to work weekends as part of this working pattern. Weekend work includes both Saturday and Sunday. Your normal hours of work are between 8am and 10pm over the peak summer period/weekends, and from 8am until 8pm at other times, though some evening event work (finishing at 00:30) is required for events. Shifts outside of these hours can be opted into, and these hours can start as early as 7am. We provide a free shuttle bus from Watford Junction; however this cannot be relied on if your start/finish time falls outside of our opening hours, therefore you must ensure that you are able to arrange your own travel arrangements to/from work on these occasions. All working patterns will include weekends and Bank Holidays (those on part-time contracts will work a proportionate number of weekends and bank holidays as those on a full-time contract). Business Overview… Warner Bros. Studio Tour London – The Making of Harry Potter opened its doors on 31st March 2012. The unique attraction offers visitors the ultimate chance to get up close to authentic sets, discover the magic behind spellbinding special effects and explore the behind-the-scenes secrets of the Harry Potter film series including stepping in to the Great Hall and Gringotts Wizarding Bank. The Studio Tour has welcomed over 15 million visitors and has been well received with 96% of the 46,000+ reviews on TripAdvisor rating it as ‘Excellent’ or ‘Very Good’ and over 60,000 4- or 5-star ratings on Google Reviews. #T&R Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Nursery Nurse Key InformationLocation: Hemel Hempstead, Hertfordshire, United Kingdom Hertfordshire HP1 2REContract Type: Full-time Contract Length: PermanentSalary: £12.50-£13.20 per hour (£26,200 - £27667.20 full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development and working in a role where you can have fun, be creative, and help develop little minds? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity, we’re excited to welcome a Nursery Nurse to our friendly and dedicated team in Hemel Hempstead, Hertfordshire, United Kingdom . Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: A relevant Level 2 or Level 3 qualification in Childcare Extensive knowledge and understanding of the Early Years Foundation Stage (if applying for a qualified role). A commitment to ongoing professional development and staying updated with best practices in early years education A positive, can-do attitude towards problem solving. Desirable: Previous experience working in an Early Years setting Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Qualified Nursery Nurse, you will: Work as part of a team and provide a home from home environment for all children Keep and maintain accurate records and reports Model best practice in accordance with regulatory guidelines Support the Room Leader to ensure the highest standards of Early Years care and Education across the setting Responsibilities: Use a friendly approach with parents and carers, children, and colleagues Provide a safe, stimulating, and educational environment for the children to learn, play, explore and develop Maintain a homely environment for all children, which is clean and organised Implement interesting and inspiring activities for children to learn through play Build relationships with Key Children, record their interests and achievements through observations Be always available for your Key Children, having a responsibility for your children’s care and development Communicate with parents/carers through our Satchel app, face to face meetings or report writing Ensure that you understand and follow company Policies and Procedures Safeguarding is a shared responsibility to protect children, parents, and staff from harm Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours and flexible shift options Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling interviews Expected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Qualified Nursery Nurse position with us, please click the "Quick Apply" button complete the application form and include your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check. IND1 ROL

Room Leader Key InformationLocation: St Albans, Hertfordshire, United Kingdom Hertfordshire AL4 8BW Contract Type: Full-timeContract Length: PermanentSalary: £13.25-£14.00 (£27,772 - £29,344 full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development and leading a team? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity, we’re excited to welcome a Room Leader to our friendly and dedicated team inSt Albans, Hertfordshire, United Kingdom . Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines Hold a full and relevant Early Years Level 3 Childcare Qualification or higher Desirable: Previous experience of leading a team Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Room Leader, you will: To support the Manager and fellow Room Leaders to ensure the highest standards of Early Years care and education across the setting To maintain an organised, safe and stimulating room environment To keep accurate records and ensure procedures are followed within the room To help build and maintain a reputation as the setting of choice in the area for both children and employees To model and monitor best practice in accordance with regulatory guidelines To support and inspire your team of practitioners To aid with the induction of new team members, welcoming them into the Kindred family Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling InterviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Room Leader position with us, please click the "Quick Apply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check IND 1 ROL

Primary Teacher - Local SEND School Location: Hatfield Type: Long-Term Do you have a passion for nurturing the potential of children with special educational needs? We are seeking a compassionate and dedicated Primary Special Needs Teacher to work across Key Stage 1 and 2, helping to create a supportive, inclusive learning environment where every child can thrive. This is an exciting opportunity to make a real difference while advancing your teaching career in a dynamic and caring school community. At the school, they are proud to be a vibrant and inclusive school that places the well-being and development of our students at the heart of everything they do. Specialising in supporting children with a range of special educational needs, they are committed to providing a safe, nurturing, and stimulating environment where every child can reach their full potential. Key Responsibilities Plan and Deliver Individualised Lessons: Design and implement creative, differentiated lesson plans tailored to the unique needs and abilities of each child. Foster Holistic Development: Support students’ academic, social, and emotional growth, encouraging confidence and independence. Develop and Implement Individual Education Plans (IEPs): Collaborate with colleagues, parents, and external professionals to create and monitor IEPs for your students. Create a Positive Learning Environment: Establish an inclusive and structured classroom where children feel safe, valued, and inspired to learn. Assess and Monitor Progress: Regularly evaluate and document student achievements, adapting teaching strategies to ensure continuous progress. Work Collaboratively: Partner with teaching assistants, therapists, and other staff to provide comprehensive support for each student. Promote Inclusion: Champion a culture of acceptance and understanding across the school community. Qualifications and Skills Required Qualified Teacher Status (QTS) or equivalent teaching qualification. Experience or a specialist qualification in SEN teaching (desirable). A strong understanding of the primary curriculum and how to adapt it to meet diverse learning needs. Expertise in working with children with a range of SEN, including autism spectrum disorder (ASD), speech and language difficulties, and developmental delays. Excellent communication and interpersonal skills to engage with students, families, and staff effectively. Creativity, patience, and resilience to meet the challenges and celebrate the achievements of SEN teaching. Familiarity with assistive technologies, sensory strategies, and alternative communication methods (e.g., Makaton, PECs) is advantageous. A commitment to safeguarding and promoting the welfare of all students. What Makes a Successful Primary Special Needs Teacher? Empathy and Patience: Understanding and responding to the unique challenges faced by SEN students. Adaptability: Tailoring teaching approaches to meet varied learning styles and needs. Innovative Thinking: Using creative techniques to inspire and engage students. Collaboration: Working closely with colleagues, parents, and external professionals to support each child holistically. Dedication to Inclusion: A firm belief in the potential of every child and a commitment to creating a welcoming, inclusive environment. About us: We are Engage Education, the most trusted education recruitment agency, with professional development and support at our core. • Get paid in line with national scales (AWR compliant), • Free CPD sessions, • Your own dedicated consultant, • Receive a £50 Amazon voucher when you refer friends! You can apply for this role below or get in touch with us directly. All applicants require the appropriate qualifications. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful in this role. All applicants must have a valid enhanced Disclosure and Barring Service (DBS) check before starting work. Full assistance will be provided. By applying for this role, you are consenting to Engage Education Ltd storing your details in our fully encrypted database, in line with the GDPR requirements.

Primary Teacher - Local SEND School Location: Hatfield Do you have a passion for nurturing the potential of children with special educational needs? We are seeking a compassionate and dedicated Primary Special Needs Teacher to work across Key Stage 1 and 2, helping to create a supportive, inclusive learning environment where every child can thrive. This is an exciting opportunity to make a real difference while advancing your teaching career in a dynamic and caring school community. At the school, they are proud to be a vibrant and inclusive school that places the well-being and development of our students at the heart of everything they do. Specialising in supporting children with a range of special educational needs, they are committed to providing a safe, nurturing, and stimulating environment where every child can reach their full potential. Key Responsibilities Plan and Deliver Individualised Lessons: Design and implement creative, differentiated lesson plans tailored to the unique needs and abilities of each child. Foster Holistic Development: Support students’ academic, social, and emotional growth, encouraging confidence and independence. Develop and Implement Individual Education Plans (IEPs): Collaborate with colleagues, parents, and external professionals to create and monitor IEPs for your students. Create a Positive Learning Environment: Establish an inclusive and structured classroom where children feel safe, valued, and inspired to learn. Assess and Monitor Progress: Regularly evaluate and document student achievements, adapting teaching strategies to ensure continuous progress. Work Collaboratively: Partner with teaching assistants, therapists, and other staff to provide comprehensive support for each student. Promote Inclusion: Champion a culture of acceptance and understanding across the school community. Qualifications and Skills Required Qualified Teacher Status (QTS) or equivalent teaching qualification. Experience or a specialist qualification in SEN teaching (desirable). A strong understanding of the primary curriculum and how to adapt it to meet diverse learning needs. Expertise in working with children with a range of SEN, including autism spectrum disorder (ASD), speech and language difficulties, and developmental delays. Excellent communication and interpersonal skills to engage with students, families, and staff effectively. Creativity, patience, and resilience to meet the challenges and celebrate the achievements of SEN teaching. Familiarity with assistive technologies, sensory strategies, and alternative communication methods (e.g., Makaton, PECs) is advantageous. A commitment to safeguarding and promoting the welfare of all students. What Makes a Successful Primary Special Needs Teacher? Empathy and Patience: Understanding and responding to the unique challenges faced by SEN students. Adaptability: Tailoring teaching approaches to meet varied learning styles and needs. Innovative Thinking: Using creative techniques to inspire and engage students. Collaboration: Working closely with colleagues, parents, and external professionals to support each child holistically. Dedication to Inclusion: A firm belief in the potential of every child and a commitment to creating a welcoming, inclusive environment. About us: We are Engage Education, the most trusted education recruitment agency, with professional development and support at our core. • Get paid in line with national scales (AWR compliant), • Free CPD sessions, • Your own dedicated consultant, • Receive a £50 Amazon voucher when you refer friends! You can apply for this role below or get in touch with us directly. All applicants require the appropriate qualifications. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful in this role. All applicants must have a valid enhanced Disclosure and Barring Service (DBS) check before starting work. Full assistance will be provided. By applying for this role, you are consenting to Engage Education Ltd storing your details in our fully encrypted database, in line with the GDPR requirements.

Is it time to take the next step in your FMCG product career? Advocate Group is proud to represent a fast-growing FMCG manufacturer in their search for a Junior Product Manager to join their UK Product, Sales & Marketing team. The Business: • Rapidly growing FMCG business with a strong presence across UK & ROI, • Innovative product portfolio with ongoing NPD and customer-led development, • Supportive, experienced product team with clear progression opportunities, • Values accuracy, collaboration, and continuous improvement The Role: This is an exciting opportunity for an ambitious Junior Product Manager to make their mark and build a long-term product career within FMCG. You will support the end-to-end product lifecycle while gaining hands-on exposure to launches, customers, and manufacturing. Key responsibilities include: • Acting as the gatekeeper for product specifications, packaging options, and spec systems, • Supporting product development, tenders, and new customer projects alongside PMs and KAMs, • Coordinating internal launch processes, critical paths, and artwork approvals, • Managing samples, packaging requests, and Brandbank approvals, • Conducting market and store audits to track trends and competitor activity, • Supporting marketing activity execution and customer presentations, • Maintaining trackers, customer data files, and lab panel results, • Liaising cross-functionally with factories, R&D, quality, category, and sales teams About You: • 2–3 years’ experience within FMCG, retail, or a design/packaging agency, • Strong attention to detail with a “right first time” mindset, • Highly organised with the ability to manage multiple projects and deadlines, • Confident communicator able to build relationships internally and externally, • Curious, proactive, and keen to develop into a standalone Product Manager, • Comfortable working in an office-based role with some flexibility If the role and responsibilities sound like a good fit for you, I’d love to speak with you. Find out more about our available opportunities or how we can help you further your career – contact us today. Please get in touch with Ciara or click “Apply Now” to be considered for this vacancy. Call: 020 7871 8000 Email: Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that Advocate Group is acting as an employment agency in relation to this vacancy.

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. To take ownership for the delivery of a first-class customer experience to all parties involved in the purchase of a new home from Taylor Wimpey. To ensure sales meet or exceed target and profit is maximized for the business. • Take ownership of the development, all aspects of presentation and the entire purchase process., • Becomes the reference point for the purchaser, and all other internal and external interested parties from the first contact through to the completion of the house sale., • Promote and provide for the use of company-recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines., • Ensure all administrative and reporting requirements are met according to company policies and agreed time frames., • Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken proactively to provide the correct pipeline to fulfil agreed sales targets., • Proactively search for target customers and create appointments. Follow-up leads to ensure that sales targets are met and customer satisfaction is measured to the level required by Taylor Wimpey., • Undertake inspections and introduce the customer to their new home, ensure familiarization, and ensure the aftercare of those customers at defined intervals following their move-in date., • Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy., • Sales experience in the housing industry, • High levels of self-management, • Exceptional customer service skills & sales excellence, • Computer literacy, • Full driving license and ownership of a car At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Please inform your line manager if you wish to apply for this role.

What’s in it for you? 33 days of annual leave (including bank holidays) Exclusive retail discounts Generous vehicle discounts on new and used cars, plus servicing offers Company pension scheme to plan for your future Family-friendly policies for a healthy work-life balance

Porsche Retail Group (PRG) have an excellent opportunity for an MOT Tester / Tyre Fitter to work for one of the world’s most iconic brands and join Porsche Centre Hatfield. It will also include replacing, balancing tyres and carrying out wheel swaps for the service and sales departments.

HGV1 Driver – Hatfield Location: Hatfield Salary (PAYE) Pre parity from £16.90 p/h to £21.30 p/h/ Parity from £18.15 to £22.88 p/h Shifts: Fixed rotas available, Sunday – Friday (no Saturday nights) Start Times: 06:00 – 00:00 Job Type: Ongoing, full-time work with overtime available Looking for a Class 1 driver role in Hatfield? Click APPLY now Role Summary HG Recruitment are hiring HGV1 Drivers to join our client’s retail distribution team in Hatfield. The role involves ambient store deliveries for a major retailer with guaranteed 9-hour shifts, paid breaks, and no Saturday night working. This is a great opportunity for drivers looking for stability and excellent pay from day one. Benefits Guaranteed minimum 9 hours per day Paid breaks Regular work and job security Excellent rates of pay Pension scheme Requirements HGV Class 1 licence with minimum 12 months’ experience No more than 6 points on licence (minor endorsements only) Valid Digital Tachograph & Driver CPC Card Understanding of WTD and driver regulations Strong UK geographical knowledge Professional, customer-focused attitude About HG Recruitment Decades of experience in the supply chain, HG has a strong well-established reputation. Offering great job opportunities within transport & logistics. With a Nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Click APPLY NOW & join our winning team. HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions. Members of disability confident, should you require specialist assistance to support you in the application process our team of supportive operatives will always be on hand to support you one to one. We have a zero-tolerance policy towards sexual harassment, as defined by the Equality Act 2010, and we take proactive steps to prevent it. HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together. Visit: (url removed)

Karcher is a trusted, global brand in professional cleaning solutions and this role sits right at the heart of how customers experience it on the ground. We're supporting Karcher with the hire of a Field Sales Demonstrator to join their established field team, covering the South East and London. This is not a desk based sales role. It's a hands-on, customer and commercial support position for someone who enjoys being out on sites, building relationships, and making things work properly. You'll act as the bridge between customer sites and Karcher's internal sales and service teams helping contracts land smoothly, training people to use equipment confidently, and spotting opportunities to improve how sites are set up and supported. This is a long-term opportunity within a small, experienced and well-supported team, where attitude, confidence and people skills matter just as much as background. What you'll be doing Visiting customer sites, distributors and end users across the South East and London Demonstrating Karcher professional equipment and showing teams how to use it properly Supporting contract mobilisation and new site setups Training site staff when new machines or solutions go live Conducting site surveys and identifying improvement or upsell opportunities Feeding leads, site insights and updates back into the sales and internal teams via CRM Supporting Key Account Managers by handling site level activity Managing your own diary, travel and planning across a large and varied territoryWhat we're really looking for Someone confident, personable and comfortable talking to people at all levels A natural relationship builder who enjoys being customer-facing Hands-on, practical and happy being active and on their feet most of the day Organised and self-driven, able to manage their own schedule and workload Curious and willing to learn the technical side of products and solutions (full training provided) Comfortable working independently across a wide territory Full UK Driving licenceBackgrounds that tend to work well: Field support or sales support roles Hospitality or retail management Customer service in technical, equipment or showroom environments Service, admin or internal roles that have moved into customer facing field workWhat's in it for you Starting salary: £32,888 per year, plus London Weighting: £3,600 per year where applicable (£300 per month) Training: Structured onboarding and product/technical training through Karcher's internal academy Benefits: Company van, personal use too, Pension, health plan, critical illness cover, sick pay, staff discounts

Customer Service Advisor Location: Hemel Hempstead Salary: £26,000 - £30,000 Hours: Monday to Friday, 9:00am - 5:30pm Full-time office based | Permanent We are recruiting on behalf of a fast-growing, innovative British SME that is scaling rapidly. This is an exciting opportunity to join at a key stage of growth and play an important role in helping establish and shape the company's customer service function. This is not a "sit and answer emails" role. We are looking for someone with a solid customer service background, proven longevity in previous roles, and the confidence to take initiative in a growing business. The Role You will be one of the key points of contact for customers and retail partners, supporting enquiries across phone, email and live chat. As the company continues to grow, you will help build and improve customer service processes, ensuring a high standard of care and professionalism at all times. In a small but expanding team, everyone supports each other - so you must be comfortable stepping outside of strict job descriptions and helping where needed. Key Responsibilities Respond professionally and confidently to customer enquiries across multiple channels Resolve queries efficiently and with a solutions-focused approach Process returns, replacements and warranty claims Liaise with warehouse and logistics teams regarding deliveries and stock Support B2B and trade partner enquiries Maintain accurate CRM records Provide feedback to improve processes and customer experience Assist with general office support duties when required What We're Looking For Strong and proven customer service experience (minimum 5+ years) Demonstrated stability and longevity in previous roles Confident communicator with a professional telephone manner Proactive, forward-thinking and comfortable taking ownership A "go-getter" mindset who enjoys being part of building something Able to adapt in a fast-paced SME environment Comfortable using CRM systems and Microsoft Office This role will suit someone who enjoys variety, thrives in a growing business, and wants to be part of shaping a department rather than simply following established processes. Benefits Competitive salary Staff discount Career development opportunities within a rapidly growing company Supportive and collaborative team culture If you are organised, confident and ready to contribute to a business that is scaling quickly, we would love to hear from you. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Refrigeration Engineer St Albans / Letchworth / Aylesbury £46,791.53 (salary including on call standby 1:4) Permanent My client is on the lookout for an experienced Refrigeration Engineer to join the team. You will have the opportunity to work on one of their leading supermarket contracts. The role will involve carrying out planned and reactive refrigeration maintenance across several retail stores, maintaining, and repairing a range of refrigeration equipment. Additionally, you will undertake regular planned store visits to complete reactive work, PPMs and minor repairs as requested by the customer. Key Responsibilities – Refrigeration Engineer Carrying out PPM and reactive refrigeration maintenance across a number of sites. Service and repair a range of CO2 refrigeration pack equipment. Identify non-repairable faults in plant and machinery and promptly advise the Refrigeration Manager of findings, with recommendations regarding suitable replacement. Carry out minor alterations and installations within the individual’s technical competence in accordance with current specifications. Qualifications & Experience – Refrigeration Engineer SVQ/NVQ Level 3 within Refrigeration or Equivalent Qualification. City and Guilds 2079-1 FGas Category 1 Experience working with supermarket refrigeration systems. Flexible to be part of the 24/7 on-call rota every 1:4 weeks. Full driving license. Experience using a PDA system. Ability to read technical drawings. Carried out PPM and reactive maintenance within a similar retail environment. On Offer – Refrigeration Engineer £46,791 (salary including standby 1:4) 40 hour week 25 days + 8 bank holidays Travel time after ½ hour each way Pension 5% matched Private healthcare Van, fuel card, tools, uniform, IT equipment provided For more information on this role, please contact Harry Waller on (phone number removed) or send a copy of your CV to (url removed) Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors

Financial Controller Hemel Hempstead, Hertfordshire (Hybrid - 2 days in office) £85,000 - £90,000 + Great Bonus + Benefits Our client, a fast-scaling, founder-led consumer brand with a strong international retail and e-commerce footprint, is looking for a Financial Controller / Head of Finance to build a finance function properly, from the ground up. Following sustained high growth and recent investment, the business is entering its next phase of expansion - and now needs a technically strong, commercially astute finance professional to create structure, rigour and insight. You will work directly with the Managing Director and senior leadership team, acting as the architect of a best-in-class finance function fit for scale. This role is ideally suited to a qualified ACA / ACCA / CIMA professional with 3-5 years' post-qualified experience who has either: Built or significantly upgraded a finance function in a growing SME Implemented new controls, reporting frameworks, or finance systems Transitioned a business from outsourced finance to in-house Professionalised reporting and cash management during rapid growth You will combine strong technical control with commercial insight, helping leadership make better, faster decisions. What You'll Be Responsible For: Owning financial control, governance and reporting processes Delivering high-quality monthly management accounts, forecasting and cashflow visibility Improving working capital and margin reporting Overseeing inventory and stock accounting across multiple 3PL partners Supporting ERP optimisation and finance system integration Acting as a commercial partner to leadership in a high-growth environment This is a hands-on role with real influence - not a reporting-only position. You will be: ACA / ACCA / CIMA qualified 3-5 years' PQE Experienced within a fast-growing SME, founder-led or entrepreneurial environment Confident implementing process, controls and scalable reporting frameworks Strong in inventory / stock accounting (retail or e-commerce experience highly desirable) Comfortable operating with ambiguity and building structure where it doesn't yet exist Most importantly, you will enjoy building - not just maintaining. If you're looking for a role where you can shape, influence and scale a finance function - rather than inherit a finished one - this is a rare opportunity to do exactly that. Effort and more importantly results will be acknowledged and rewarded regularly. AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration

Customer Support Administrator We are looking for an outstanding customer service administrator to join this close knit team to cover the day to day duties in the customer service and sales office at a high level. You will be a friendly, confident person who works well under pressure, can find solutions to problems and can think on your feet. The office is fast paced and sees high volumes of calls and orders so you need to remain calm with meticulous attention to detail. You will be working with retail customers processing orders, repairs and enquiries within this busy and vibrant sales support department. You will only be dealing with business customers. This is a lovely modern office close to the main line station. This company is the UK’s largest manufacturer of bridal jewellery. They have been creating fine collections of handmade engagement rings, wedding rings, eternity rings and partnership jewellery since 1967. Today over 1,000 pieces of fine jewellery pass through their workshop every week. Each piece undergoes over 20 stages of development, with even the simplest rings passing through 12 pairs of hands in the 5 days it takes to make. Their success lies in their fervent attention to detail and unrelenting passion for exceptional quality, design and service. Key Responsibilities • Manage order processing including bespoke designs, core product orders & repairs accurately and in line with our customer charter, • Provide a positive customer experience through all communication channels, • Use of customer analytics resulting in intelligent business decisions and account management, • Solve customer queries quickly and efficiently through a holistic customer view, • Liaise with the production team to prioritise orders to meet customer expectations, • Identify and correct system pricing and product description anomalies, • Provide level external Sales Team support Skills Required • Outstanding verbal and written communication skills, and able to liaise effectively at all levels, • Excellent organisational skills, with the ability to prioritise own workload, • Computer literate, very good understanding Microsoft systems, • Good numeracy skills Personal Skills • Possess a professional and super-friendly manner, • Ability to handle a high volume of orders and calls, calmly and efficiently, • Meticulous attention to detail, • Never accepts average performance in oneself and others, • Passionate team player with a great sense of humour Personal Skills • Possess a professional and super-friendly manner, • Ability to handle a high volume of telephone calls, calm and efficiently, • Exceptional attention to detail, • Never accepts average performance, • Passionate team player with a great sense of humour Benefits • Starting salary of £26k - £28k. Plenty of potential for increases dependant on performance and attitude, • 22 days holiday plus bank holidays, • Hours – 7.45am to 4.45pm, • Pension Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in

WHAT IS IN IT FOR YOU? Permanent role Hemel Hemsptead location Salary up to £40K 25 days holiday plus stat Enhanced pension Cycle to work scheme THE BUSINESS Westray Recruitment Group is seeking to recruit a talented Product Design Engineer for our client based in the Hemel Hemsptead area on a permanent contract. The organisation designs a wide portfolio of products for demanding market sectors within retail solutions. The business prides itself on impeccable customer service, providing bespoke & innovative ideas and enabling its clients to showcase their brand identity. THE ROLE Primary Functions: Design and develop innovative retail display solutions both in sheet metal work and timber using 3D CAD packages Participate in costing estimation activities and participate in tender cost analysis to ensure competitive bids are submitted and subsequent products are designed and implemented to submitted cost Drive NPD projects through the business from conception through to engineering release and subsequent support for production delivery Responsible for implementation of all required design information including Bills of Materials / work instructions relating to new product introduction Manage engineering change and non-conformance Lead and participate in design reviews to ensure current and future products are robust Design for Manufacturing and value engineering ideas are realised in a timely manner Project manage the sourcing of engineering prototypes / customer samples through the supply chain / development facility Check engineering release packs for drawing/model inconsistencies Identify existing designs where value engineering opportunities exist Chair/participate in new product development reviews Chair/participate in various meetings; internally, with suppliers and customers Secondary Functions: Actively participate in developing the use of 3D CAD system standardisation and capabilities Manage own workload/reallocation of work as requested by the Technical Services Manager Research new technologies that would benefit the business Liaise with various departments throughout the company and suppliers to highlight and take advantage of value engineering opportunities Undertake site visits and surveys as and when required (both in the UK and abroad) Support supplier/vendor assessments for purchased components Undertake additional duties as requested by the Technical Services Manager THE PERSON The Design Engineer (Product) will be a motivated, proactive and confident individual with energy and drive. Through your skills and experience you will play an active role in the continued development and growth of our business. You will have: Product Design Engineer or Mechanical design engineer or industrial design background Experience of designing sheet metal, timber and acrylic products Competent in the use of 3D design packages (such as Solid Edge, or similar) TO APPLY Please click apply and your CV will go directly to our consultants. Alternatively, please call us on (phone number removed) - option 2

HGV1 Driver Hatfield Location: Hatfield Salary (PAYE) Pre parity from £16.90 p/h to £21.30 p/h/ Parity from £18.15 to £22.88 p/h Shifts: Fixed rotas available, Sunday Friday (no Saturday nights) Start Times: 06:00 00:00 Job Type: Ongoing, full-time work with overtime available Looking for a Class 1 driver role in Hatfield? Click APPLY now Role Summary HG Recruitment are hiring HGV1 Drivers to join our clients retail distribution team in Hatfield. The role involves ambient store deliveries for a major retailer with guaranteed 9-hour shifts, paid breaks, and no Saturday night working. This is a great opportunity for drivers looking for stability and excellent pay from day one. Benefits Guaranteed minimum 9 hours per day Paid breaks Regular work and job security Excellent rates of pay Pension scheme Requirements HGV Class 1 licence with minimum 12 months experience No more than 6 points on licence (minor endorsements only) Valid Digital Tachograph & Driver CPC Card Understanding of WTD and driver regulations Strong UK geographical knowledge Professional, customer-focused attitude About HG Recruitment Decades of experience in the supply chain, HG has a strong well-established reputation. Offering great job opportunities withintransport & logistics. With a Nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Click APPLY NOW & join ourwinning team. HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions. Members of disability confident, should you require specialist assistance to support you in the application process our team of supportive operatives will always be on hand to support you one to one. We have a zero-tolerance policy towards sexual harassment, as defined by theEquality Act 2010, and we take proactive steps to prevent it. HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together. TPBN1_UKTJ

IT Business Partner - Direct-to-Consumer (Retail & eCommerce) - Permanent Circa £80,000 + Bonus + Car Allowance + Benefits Hybrid - West London - 3 Days Onsite Must be Eligible to work in the UK - Cannot Provide Sponsorship International FMCG organisation is seeking an experienced IT Business Pa

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