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Join our award-winning team! At the Contact Centre Network NI Awards 2024, our team won: Team Leader of the Year (Outsourced), the Gold Award was won by James Young Specialist Team of the Year Silver Award - Capita PIP Quality Team Best Advice Line / Helpline Silver Award- Capita PIP Enquiry Centre So, you would be coming to a great place to work. NON-SALES! Discover better with a career at Capita. Were helping people unlock their value and potential, giving them access to a huge range of unique and diverse opportunities, which offer real career progression. This is our purpose, and it defines our very existence. We provide an inclusive and diverse environment for our people to thrive, develop and realise their true potential. Whoever you are and whatever your background, we want you to be yourself. Our commitment to finding better solutions for our clients has seen us become one of the UKs leading providers of consulting, digital services, and software. Our purpose is your purpose and, together, we can drive real change. Youll have the opportunity to work on, and make meaningful contributions to, a range of exciting and diverse projects. Its time to discover where you fit in. We're proud to work with the Department for Work and Pensions (DWP) and Department for Communities (DfC) for the provision of the Personal Independence Payment (PIP) Assessment Service. PIP replaced Disability Living Allowance for working age customers from 16-64. Capita pride themselves on delivering the entire PIP process to the highest standards. Job title: Enquiry Centre Advisor Job Description: Salary: Starting at £24,570 Non-sales environment, taking inbound service calls. You will be based at your NI home address with an assigned office at Beacon House, Clarendon Dock, Belfast which you will attend minimum of 1 day each week. This is a full time role - 37.5 hrs per week, Monday to Friday between 8.00 am and 8.00 pm with some Saturday between 9am and 5pm (not likely to be every Saturday) The role will require a minimum of 1 day office working per week, usually a Tuesday. We are now looking for Inbound Enquiry Centre Advisors to join our expanding customer service team on a full time permanent basis in Belfast. The role involves providing a high-quality service by telephone to new and existing claimants of Personal Independence Payment (PIP) who are looking to place a new claim for PIP or are already receiving the Disability Living Allowance (DLA) and are at the point of renewing their benefit. Our customer service teams are responsible for resolving both simple and complex issues for a whole range of customers as well as completing back office administrative tasks. It is anticipated that the Enquiry Centre Advisor will spend 90% of their time carrying out call centre activities and 10% of their time in development activities. These percentages may vary if business or operational priorities change. Key Accountabilities: Answering calls from claimants/appointees and dealing with queries such as appointment bookings, in a professional and effective manner, ensuring appropriate management of call lengths and call quality. Accurate data inputting with attention to detail for completion of back office administrative tasks. Any other duties that may be deemed necessary by the business to ensure successful deliver of the PIP assessment service. Qualifications Good listening skills able to understand customer problems and give clear and concise explanations. The ability to work well within a team and demonstrate flexibility to meet the needs and expectations of the team/business. The ability to take ownership of issues, resolving wherever possible at the initial stage of the enquiry. Polite and professional telephone manner, showing respect and empathy to callers. Genuine enthusiasm for customer service. Good time management. High attention to detail and accurate data inputting. Ability to work a range of shift patterns during contact centre opening hours. Be adaptable to change in a constantly shifting environment. Additional information We have a training programme starting 22nd September 2025 so you will need to be able to commit to this. We cannot approve any annual leave within the first 8 weeks of training. All offers will be subject to satisfactory completion of Baseline Personnel Security Standard vetting, which includes a basic criminality check. Benefits: Starting salary £24,570 Discretionary quarterly performance bonus. 31 days paid holiday pro rata (25 days annual leave plus 8 statutory holidays). Opportunities to progress and develop a rewarding career with a FTSE 100 company (over 70% of our managers are home-grown). Company matched pension (we will contribute up to 5% of your salary), life assurance, a cycle2work scheme, 15 weeks fully paid maternity, adoption and shared parental leave, paternity pay of two weeksand plenty more. Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising, to health & wellbeing, travel, and technology. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform. Employee assistance programme 24/7 support and advice on personal or work matters. Picturesque, waterside location with staff canteen. Were an equal opportunity and Disability Confident Leader, which means we recruit and develop people based on their merit and passion. Were committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if youd like to discuss other changes or support you might need going forward, please email and well get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. As a Disability Confident Leader, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Adaptations are available on request. For further information or to discuss any reasonable adjustments you may need, please contact us on or . Location: Belfast , United Kingdom Time Type: Full time Contract Type: Permanent

Your new company A long-established building services consultancy is seeking a Mechanical Engineer to join their expanding team. With over two decades of experience, this firm has built a strong reputation for delivering high-quality mechanical and electrical design solutions across private sector clients, including commercial, retail, industrial, residential, and hospitality. Operating under an Employee Ownership Trust (EOT) model, this consultancy fosters a collaborative and inclusive culture where every team member plays a role in shaping the future of the business. This role offers a 4-day working week, providing greater flexibility and work-life balance while maintaining full-time pay and benefits. Your new role • Design and specification of sustainable and cost-effective mechanical systems, • Site visits for appraisals, surveys, and condition reports, • Ensuring mechanical systems meet performance, efficiency, and regulatory standards, • Preparation of technical documentation including schedules, drawings, and reports, • HVAC system design, domestic water services, and drainage layouts, • Minimum 2 years' experience in mechanical building services design, either with a consultancy or contractor., • Proficiency in MEP Revit and CAD, • Level 4 qualification in a building services or mechanical engineering-related discipline, • Strong verbal and written communication skills, • Excellent attention to detail and time management, • Analytical thinker with effective problem-solving abilities, • Collaborative team player Benefits: • Competitive Salary, • Profit Share Bonuses (tax free), • Ongoing Training and Professional Development, • 4-Day work week (32 hours), • 33 Days Annual Leave, • Team Events and Socials, • Employee Discount Perks, • Healthcare Package & Wellbeing Program, • Employee-Focused Workplace Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Associate Recruitment Consultant Belfast City Centre Are you confident, driven, and thrive in a fast-paced sales or customer-focused environment? Ready to turn your ambition into a rewarding career? MCS Group, one of Northern Ireland's leading professional recruitment consultancies, is expanding and we're excited to welcome a new Associate Recruitment Consultant to our high-performing Belfast team. This is your chance to break into the world of recruitment, with no prior experience required. If you've got the people skills, the resilience, and the hunger to succeed, we'll give you everything else. Your Responsibilities- • Candidate management: Sourcing top talent within your market, guiding them through the recruitment process, creating a pipeline of candidates for future openings and ensuring a positive experience from initial contact to placement, • Building rapport: Building and maintaining relationships with both candidates and clients, • Generating leads: cold calling potential clients, generating business leads and emphasising MCS Group's value and tailoring recruitment solutions to their needs., • Recruitment management: Scheduling interviews, providing appropriate feedback and handling the offer process Why Choose MCS Group? • Career development: realistic promotional targets at each stage of your career with us, and different options depending on what you want to achieve. Our Investors in People Gold accreditation reflects our commitment to your success., • Industry leading specialist training: we will give you all the tools and training you need to become expert in your industry., • Compensation: competitive basic salary (depending on experience level) and an excellent commission structure, with no threshold., • Benefits: Private medical insurance and health cash plan (with subsidised dental, vision etc), Birthday leave, retail discounts and enhanced maternity to name a few!, • Diversity Commitment: We hold Bronze Diversity Mark accreditation, emphasising equality, diversity, and inclusion., • Culture: A supportive and engaging peer group of colleagues., • High expectation/ High reward environment: If you're prepared to put in the work, you can expect to progress quickly within the business, reap our rewards and the financial gain. Requirements: • Experience in sales or customer service preferably, or a business placement., • Thrive in a competitive environment and handle high-pressure situations effectively. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Darcy Lorimer at MCS Group 02896935498. Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation, if you have a disability which means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request. Not all agencies are the same…MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.

Team Leader — Catastrophic & Serious Injury Solicitor (Claimant Personal Injury [PI], Multi-Track).Remote Working - Leeds Office | Up to £80,000 + excellent benefits & bonus.This is a visible leadership role for a proven.Own quality/risk: CPR compliance, budgeting/costs,.Serious Injury Guide and

Provide training and guidance to ensure ongoing team success.

Industry-leading training programmes.

Discount and cashback at many retailers.

Purpose of Role To provide high quality support to people and to mentor, coach, and act as a strong role model for other staff in order to deliver our Mission.This role includes participation in an on-call rotation outside of regular working hours.About The Role Have Co-ordinator (Keyworker) respons

Training and Support All new staff will receive full training on personal care and positive behaviour support, including how to safely use personal safety techniques in line with our organisational training. We offer: Competitive pay and conditions Generous annual leave 24/7 Employee Assistance Prog

Purpose of Role To provide high quality support to people to enable them to live independently and to have choice and control over all aspects of their life in order to deliver our Mission.About The Role Provide high quality support at all times to every person we support.This means giving each pers

Contract Type: Permanent Hours: Full Time Job Reference Number: NI-TL-RL30102025 Job Location: N.Ireland Job Area: Newcastle Closing Date: 31st January 2026 About This Role Are you passionate about making a real difference to the lives of autistic children and adults? Do you have the enthusiasm, val

The Global Quality Team Leader (Systems) will manage queries and requests, develop and approve system documentation, facilitate change management, and assist with recruitment, onboarding, and training of new staff. They will perform annual performance appraisals, monitor ongoing training, and ensure

The Vacancy Location: Mallusk, Newtownabbey Shifts Available: Full-time (3 Shifts per week - 13 hour shift pattern) Salary: £30,744.Make a Difference in Learning Disability & Trauma Support.Join Our Team at Mallusk! Are you looking for a rewarding role where you can make a real impact in the lives

Working with the Registered Manager to organise or facilitate training and formation sessions when required, as part of Larches in-house training programme. EXPERIENCE, SKILLS, QUALIFICATIONS, TRAINING AND KNOWLEDGE REQUIRED TO FULFIL THIS ROLEEFFFECTIVELY: Previous experience in a similar environme

Camphill Community Glencraig is currently recruiting for the following vacancy: 25/82/TL/WEB Team Leader Farm - Adult Day Services Closing date: 4pm- Friday 2nd January 2026 *Please Note this role does not meet the criteria set by the UK Home Office for the Ti

Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. Skills for Success Joining us as Team Leader, the minimum criteria youll need is: You must be aged 18 years or over (for store legislative requirements) along with previous store retail e

Posts Available: Belfast 2 x Full Time, Permanent Post (Belfast) Downpatrick 1 x Full Time, Permanent Post (Downpatrick) Salary:£28,770 per annum Benefits:MACS Pension contribution of 4% of salary; up to 41 days annual leave (including bank holidays); enhanced paid leave for Sick, Maternity and Car

Full-time or part-time hours available Estimated start date: February 2026 Working hours between 8:00am 7:00pm Final working pattern to be agreed at the interview stage Key Responsibilities Reception & Appointment Management Welcoming patients and managing front-of-house operations Booking and coord

A wide variety of training is provided.

About the job Location: Contracted Hours Available: We're on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you'll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every

About Your New Company We are delighted to partner with a boutique law firm in Belfast City Centre who is searching for a legal receptionist to join their excellent team.Your New Role You will work full-time or part-time as a legal receptionist in this Belfast City Centre law practice.Key duties of

Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. Henderson Retail is the largest organisation to be awarded Investors in People Platinum in Northern Ireland. Our dedicated store teams are award winning, including accolades such as Indep

The Vacancy Location: Mallusk, Newtownabbey Shifts Available: Flexible Contract Type: Contract for Services Hourly Rate: £15.Make a Difference in Learning Disability & Trauma Support.Join Our Team at Mallusk! Are you looking for a rewarding role where you can make a real impact in the lives of indi

Location: Belfast (Office-based at least 4 days per week).Reporting to: Sales Director UKI and MEA.Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and

Sales Leadership & Individual Contribution.Built your career selling IT managed services? Ready to lead from the front while hitting your own targets?.Cura Technology is looking for a hands-on IT Sales Team Leader who can coach, motivate, and drive performance in a high-energy sales environment whil

DEPENDING ON AGE Contract Type: Permanent Contract Hours: Part Time Sales Assistant - Hours may vary Closing Date: 26 Jan 2026 Career development Enhanced public holiday rates Accredited training & support 28 days annual leave Pension benefits WineFlair Sales Assistant Job Description: As a Sales As

Brett Martin also invests in the development of its employees through access to training courses, progression opportunities, and travel experiences.

CONTRACT TYPE: Fixed Term - until 26/02/2026 HOURS: 25 hours per week LOCATION: 136-144 Hillsborough Road, Lisburn, Northern Ireland, BT27 5QY Why you'll love it here: Training and support: We've got the user-friendly equipment that will make your life easier from the start and the training that'll

Award-winning training, apprenticeships and development programs.

Contract Type: Permanent Contract Hours: Part Time Sales Assistant - Hours may vary Closing Date: 9 Jan 2026 Career development Enhanced public holiday rates Accredited training & support 28 days annual leave Pension benefits We are one of N. Responsible to: Store Management Team / Area Manager Who

We are transforming the commercial cleaning space, combining pioneering future-fit technology and innovation with an ambition to ensure that every colleague has progression opportunities through dynamic training, development, and access to education. About The Role Due to our continued growth, we no

NIE Networks owns and operates the electricity network serving homes and businesses across Northern Ireland.As we continue to modernise systems and infrastructure, we are expanding our focus on cyber and data security to ensure our operations remain resilient and compliant with evolving regulation.T

The Vacancy Location: Mallusk, Newtownabbey Shifts Available: Full-time (3 shifts a week - 13 hour shift pattern) Salary: £30,744.Make a Difference in Learning Disability & Trauma Support - Join Our Team at Mallusk! Are you looking for a rewarding role where you can make a real impact in the lives

What you'll do: Be the face customers trust to guide them on their wellness journey Keep shelves stocked, displays looking great, and promotions running smoothly Maintain high standards of compliance, safety, and store presentation Complete our Qualified to Advise training, so you can support custom

Working days: Monday - Friday Working hours:7:30am - 3:30pm (Early finish Friday) Location: Castlereagh, Belfast What you will do as a Cleaner: Ensure equipment is kept clean, well maintained and in safe working order and meeting all agreed SLAs Build your knowledge and understanding of the designat

Participate in RVQ training as well as in-house/external training as appropriate to your role. To complete all mandatory training and update own knowledge base and take responsibility for personal development as required. Prepare for and participate in formal supervision sessions as well as in the k

Staffline Recruitment are working in partnership with our client, a postal company based in Mallusk who are seeking a warehouse/forklift driver to work on a temporary to permanent basis Start date: 6th January 2026 Hours: Monday - Friday - 5am - 1pm Rate of pay £12.Immediate start Essential Criteri

With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland.Job Description As an O2C Billing

Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service?.CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and the customer whilst being presentable and

CTRG Limited are working in partnership with one of the UKs leading facilities management companies to recruit for a number of cleaners to join their team on a temporary contract.CANDIDATES MUST HAVE OWN SAFETY BOOTS TO BE CONSIDERED FOR THIS ROLE.YOU MUST ALSO HAVE A CLEAN IN DATE DBS CERTIFICATE.T

The role is fully supported through a probation period with consistent supervision and access to training to assist your learning and development.

Support policy development, training, and compliance with employment.

Cogent Staffing are recruiting for Warehouse Operative/Van Drivers for our established automotive distribution client based in Newtownabbey, Belfast.This is a temporary to permanent role, with successful candidates taken on as a permanent member of staff after a period of 12 qualifying weeks.The Van

Previous experience of the following is desirable but not essential as full training will be provided :.

Attend training courses to stay up to date with technical skills.

Job Title: Weekend Receptionist (Temporary Cover) Location: Heaton Mersey Pay Rate: £14 per hour Hours: Saturday & Sunday, 9:00 AM - 5:00 PM Role Overview We are seeking a friendly and reliable Weekend Receptionist to provide temporary cover as needed.The ideal candidate will be the first

We will provide the necessary support and training you need to thrive.

At Achieve together, you'll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond.