Security operations manager jobs in United Kingdom - Page 3

Company: Victoria College of Arts and Design Job Title: Facilities and Procurement Coordinator Employment Type: Full-time Salary Range: £28,000 – £32,000 per annum Working Schedule: Monday to Friday, 8:30am – 4:30pm (Occasional evenings and weekends, including Saturdays/Sundays, as may reasonably be required) Location: Canary Wharf, London, E14, UK Job Overview The Facilities and Procurement Coordinator is responsible for ensuring the smooth and efficient day-to-day operation of the Canary Wharf campus, providing a safe, well-maintained, and supportive environment for both staff and students. This role focuses on coordinating key operational areas including facilities management, maintenance, health and safety, security, IT functionality, and sustainability initiatives. The Facilities and Procurement Coordinator plays a pivotal role in maintaining an environment conducive to effective learning and working, ensuring that campus operations run seamlessly and in compliance with organisational policies and statutory requirements. Key Responsibilities Campus Operations & Facilities: • Coordinate and oversee the effective delivery of campus operations, including facilities maintenance, cleaning, security, and IT functionality., • Ensure all classrooms and office spaces are fully resourced, in good working order, appropriately set up, and maintained to a high standard of cleanliness and presentation., • Monitor, order, and coordinate office supplies, campus resources, refreshments, and catering as required., • Maintain an up-to-date inventory of all campus equipment, supplies, and orders. Procurement & Supplier Coordination: • Coordinate day-to-day procurement activities for campus-related goods and services in line with institutional policies and approval processes., • Act as the first point of contact for procurement requests from academic and professional services teams, ensuring requirements are clearly defined and appropriately authorised., • Obtain quotations, liaise with approved suppliers, and support value-for-money purchasing decisions in line with budgetary controls., • Raise purchase orders and track orders through to delivery, ensuring goods and services are received, recorded, and invoiced accurately., • Maintain an up-to-date register of suppliers, contracts, and service agreements relevant to campus operations., • Coordinate with Finance and central Procurement (where applicable) to ensure compliance with institutional procurement policies and financial regulations., • Monitor procurement timelines and proactively follow up on delayed orders or supplier issues., • Support contract renewals and supplier performance reviews for facilities, maintenance, IT, and other operational services. Health, Safety & Compliance: • Ensure compliance with health and safety legislation, including risk assessments, emergency procedures, and statutory requirements., • Test the fire alarm on a weekly basis and ensure appropriate records are maintained., • Report any concerns relating to maintenance, procurement, or health and safety promptly to the Campus & Facilities Manager. Security & Access: • Act as the primary key holder for the campus and ensure the secure and timely opening and closing of the site as required., • Support the implementation of campus security procedures and access protocols. Communication & Support: • Ensure staff and students are kept informed of any facilities-related issues, changes, or procedures., • Work collaboratively with the VCAD Student Services team to promote a culture of consistent and high-quality student support., • Provide practical and operational support to the Campus & Facilities Manager as requested. Events & Reporting: • Assist with campus events such as inductions, workshops, and other institutional activities as required., • Provide regular written and verbal reports to the line manager, as requested. Qualifications & Experience Requirements • Previous experience in facilities coordination, campus operations, resources management, or a similar role., • An understanding of the Higher Education sector and its operational environment., • Knowledge of health and safety legislation and associated statutory regulations., • Ability to manage multiple tasks and priorities simultaneously., • Strong communication and interpersonal skills. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Job Title: Campus Security Manager Reporting to: Regional Security Manager Key Areas of the Role Purpose The campus security manager (CSM) leads a team of site security personnel, including site managers, field training officers, and security officers and is accountable for delivery of physical security related services at one or more assigned datacenters in a geographic area. The CSM is responsible for the leadership development of the people that report to them, while also accountable for security operations delivery at these datacenters. The CSM partners with Security and Datacenter Operations senior leadership and management teams to help drive operational effectiveness, superior performance, and audit readiness. Responsible for preserving an environment where people and property are safe and well-protected, the CSM utilizes their professional experience to manage people with varying skillsets and develops effective strategies to drive improvement. The CSM reports directly to the regional security manager, works alongside other site security managers in their metro area, and manages Security Team Manager (STM). Responsibilities • Manages physical security operations at multiple critical infrastructure facilities., • Drives safety programming for the security team with a goal of zero workplace injuries onsite., • Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the sites., • Ensures each staff member is treated with dignity and respect., • Plans, assigns, and manages physical security projects and tasks to timely completion., • Coaches security employees and carries out disciplinary actions in accordance with current policy., • Evaluates the effectiveness of site security operations and provides recommendations for improvement., • Utilizes excellent customer service and communication skills, sets the example and holds site security staff accountable to do the same., • Ensures site health and key performance indicator goals are met or exceeded; works with the regional security manager (RSM) to enhance security team effectiveness and performance., • Meets regularly with the client and Securitas corporate management representatives for account reviews, addresses issues in a timely manner, and supports security planning, assessments, and surveys., • Keeps management informed of major accomplishments, issues, and concerns., • Follows standardized procedures to successfully complete unannounced audits., • Builds and maintains relationships with internal and external stakeholders to maintain a safe and secure environment., • Splits time equally between sites, building familiarity with each location, leading the team, building the program, and coaching for success., • Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Competencies Driving Performance • Takes Ownership, • Expects Excellence, • Delivers Sustainable Results, • Builds High Performing Teams Developing Yourself & Others • Is Respectful, • Is Empowering, • Leads by Example, • Gives & Asks for Feedback Making Our Strategy Happen • Drives Innovation, • Seeks Opportunities, • Fosters Collaboration, • Values Diverse Perspectives Professional Attributes • Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local laws and regulation., • Ability to communicate clearly and concisely, sharing technical concepts to a varied audience., • Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts., • Knowledge of security operations and procedures applicable to a 24-hour facility., • Knowledge of supervisory practices and procedures., • Skill in staff supervision, including assigning work and providing training and discipline., • Ability to provide positive direction and motivate performance., • Ability to track and maintain scheduled assignments., • Ability to maintain professional composure when dealing with unusual and stressful circumstances., • Knowledge of business operations management and human resources administration., • Demonstrates leadership skills, including planning, organizing delegating, problem solving, training, coaching, and praising or disciplining staff in a positive manner., • Excellent oral and written communication skills required for preparing clear, concise, and grammatically correct materials and communicating information effectively to others., • Strong customer service and service delivery orientation., • Able to conduct presentations and facilitate group meetings, both in person and online., • Ability to adapt to change in the external environment and organization., • Ability to multi-task and complete assignments concurrently in a fast-paced environment. Person Specification Essential Additional qualifications may be specified and receive preference, depending upon the nature of the position. • Must be at least 18 years of age., • Must have a reliable means of communication, such as cell phone., • Must have a reliable means of transportation (public or private)., • Must hold or be able to obtain a valid driver’s license or equivalent., • Must have the legal right to work in the country where the position is located., • Must have the ability to speak, read, and write English proficiently., • Must have a high school diploma, secondary education equivalent, or GED., • Must be willing to participate in the Company’s pre-employment screening process and background investigation., • Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period., • The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness. Education/Experience • 4 years of experience in the security industry, • 4 years of management experience, • Associate degree in Security Management, Business Management, or a related field, • Experience with Microsoft Office, • Experience working in a datacenter environment a plus Preferred Qualifications • Working knowledge and experience with various security technologies including CCTV, access control systems, incident management software, and other video surveillance software, • Bachelor’s degree in Criminal Justice, Security Management, Business Management, or a related field, • Security industry qualifications or certifications such as CPP or PSP Special Requirements • Have a current passport or be able to obtain one., • Able to travel (international or domestic, as required) approximately 10% of the time or more, occasionally with limited notice., • Able to work evening or weekend hours when required, such as during an emergency event or crisis. Working Conditions and physical/mental demands: • With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:, • Required ability to manage multiple tasks concurrently., • Computer usage, which may include prolonged periods of data analysis., • Handling and being exposed to sensitive and confidential information., • Regular talking and hearing., • May be required to use vehicle in the performance of duties., • Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds., • Close vision, distance vision, and ability to adjust focus.

Business Manager Nest Invest London (Hybrid working) Nest Invest is on an ambitious journey to become one of the world’s largest asset owners. With c.£60 billion AUM today, we’re on track to more than double that figure by the end of the decade. This rapid growth brings exciting opportunities and increasing operational complexity. As our portfolio expands, we shall internally manage more of the investment decision making and process, whilst concurrently engaging with a broader range of external partners. As result, operational excellence becomes more critical than ever. We’re building a capability and culture that embraces innovation, leverages technology, and harnesses the power of data to deliver exceptional outcomes for our members. Nest Invest is pursuing a strategy to become the best possible buyer, user, and implementer of outsourced investment management services: we will focus on the higher end of the investment value chain, taking important decisions internally on asset allocation, portfolio/fund construction and benchmarking, whilst outsourcing investment management, investment operations, and trading activity. The Role Reporting into the Director of Investment Strategic Delivery, The Business Manager will play a critical role in the effective running of Nest Invest as a high-performing, professional investment business, through this transformation period and beyond. This will include overseeing existing core business processes as well as establishing new capability and influencing the design of the future business model. The Investment Strategic Delivery (ISD) team in Nest Invest is responsible for change and transformation, governance and business management, and comprises around 12 people. In this role you will be responsible for: • Managing the Business Support team, who provide executive assistant support to senior investment leaders, and business and operational support to the wider organisation., • The management, organisation, facilitation and running of Nest Invest employee events., • Owning Nest Invest’s information management operations, including the maintenance and structuring/organisation of Nest Invest’s SharePoint as a knowledge management system., • Co-ordinating and organising required training (including regulatory training) for Nest Invest employees as needed in collaboration with various functions (Compliance, P&C, Information Security etc)., • Overseeing the effective onboarding and induction for new FCA regulated starters to Nest Invest, including maintenance of the new starter pack., • Managing ad-hoc activities across the business management and support functions to support the investment business and Executive team as needed., • Providing reporting on business management matters to Nest Invest governance forums including the NI Executive and Operations Committees. The Person This is an incredibly exciting time in Nest Invest’s future growth agenda and the successful Business Manager will play a key role in ensuring the organisation is successful in achieving their long term strategic ambitions through a period of significant transformation. We are looking for: • An established Business Manager / Deputy Chief of Staff / Operations Manager, with proven experience of operating within a financial services environment., • A candidate who is comfortable and experienced in a broad and varied Business Management role that includes: -Leadership of business support, -Development of Org charts and JD’s, candidate onboarding and induction, -Knowledge management - SharePoint oversight and maintenance, -Organising company events and away days, -Leading and improving a variety of operational processes, -First line audit and compliance assurance. • A candidate who can work well both as part of a team as well as autonomously, using their own initiative to lead on continuous improvement and efficiency drives, contributing significantly to the operational development of an organisation., • Exceptional people engagement and influencing skills and the ability to partner with senior stakeholders across a business, including in this case the Director of Investment Strategic Delivery, the COO, the CIO and the CEO of Nest Invest., • Experience of working within an FCA regulated environment., • Capable of juggling multiple projects and delivering to tight deadlines., • Excellent planning and project management skills, with a focus on milestones, deadlines and delivery. The ability to deliver and run in parallel change projects alongside BAU activities related to a Business Manager role as outlined above., • Very well organised, with excellent attention to detail and the ability to be both strategic and hands on. Organisational Overview Nest is an award-winning workplace pension scheme, the largest in the country. Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment. To apply or for an informal discussion, please contact Braidie Cole: Directorate/Department Overview The Investment directorate (Nest Invest) is responsible for investing members’ contributions in order to grow their retirement pots over the long-term. The responsibilities of the team include: • Asset allocation and portfolio risk management, • Manager selection and monitoring, • Responsible investment, • Investment communications, • Fund administration, • Investment technology and financial modelling, • Contributing to the development of the investment proposition From December 2019, the Nest Investment team was seconded into Nest Invest Ltd (Nest Invest), the investment subsidiary of Nest Corporation. Nest Invest is authorised and regulated by the Financial Conduct Authority (FCA). For the role holder, this means working in a regulated entity, and being required to adhere to certain rules and behaviours included in the FCA’s Code of Conduct (COCON), specifically the individual Conduct Rules defined by the FCA. Flexible and agile working Everyone's personal situation is different. To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements): • hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required), • reduce or vary working hours, • reduce or vary the days worked, • work compressed hours, • job share Diversity, Equity and Inclusion Everyone is welcome to apply for our roles and we particularly encourage applications from Black, Asian and minority ethnicity, LGBTQ+, and disabled candidates. Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, belief, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, socio economic background, sex, sexual orientation, religion or race or any other legally protected status. We also recognise the importance of diversity of thought and other forms of neurocognitive variation. As a Level 2 Disability Confident organisation, we’re part of the guaranteed interview scheme. This means should you meet the minimum criteria for this role, you will automatically be put forward for an interview. Please note that this advert may close early if we receive a sufficient number of satisfactory applications.

Store Manager - Central London, up to £ 43,000 + bonus We are seeking a commercially driven Store Manager to lead the day-to-day operations and overall performance of a high-footfall retail store. This role focuses on delivering an exceptional customer experience, driving sales, maintaining high visual standards, and building a strong, motivated team. Key Responsibilities Commercial & Customer Experience • Drive sales through effective execution of promotions and in-store events, • Deliver outstanding customer service and handle escalations professionally, • Monitor and analyse sales performance to identify opportunities and risks, • Use data insights to improve commercial outcomes Operations & Visual Standards • Maintain excellent visual merchandising and store presentation, • Ensure smooth daily operations, including stock control and replenishment, • Support seasonal changes and operational initiatives, • Uphold health, safety, and compliance standards Leadership & Team Management • Lead, motivate, and develop a high-performing team, • Manage rotas in line with trading needs and budgets, • Support recruitment, onboarding, and ongoing training, • Foster a positive, collaborative team culture Reporting & Compliance • Report on sales, staffing, and operational performance, • Ensure adherence to security, loss prevention, and cash handling procedures, • Maintain accurate records and operational compliance About You • Proven experience in retail management, • Strong commercial awareness and results-driven mindset, • Confident team leader with coaching experience, • Highly organised with strong attention to detail, • Thrives in a fast-paced, customer-focused retail environment Compensation • Up to £ 43,000 depending on experience + bonus

About ENBD Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. Job Overview As a Assistant Manager – PB Governance and Business Support at Emirates NBD, your role is to support the PB Governance Senior Manager in delivering the Private Banking governanceframework across the business, aligned to FCA/PRA expectations and internal policies. Key Responsibilities • Track and drive completion of governance actions, ensuring clear ownership, deadlines,evidence, and escalation of overdue items., • Produce and maintain management information (MI) and dashboards for senior management andgovernance committees covering key risk and conduct themes, incidents, complaints, breaches,and control performance., • Assist with embedding Consumer Duty (including outcomes monitoring, MI quality, andgovernance evidencing) within Private Banking Departmental activities., • Support conduct risk oversight, including identification of emerging risks, thematic insights, and review of relevant management information., • Coordinate regulatory and policy compliance activities for Private Banking, including attestations, policy reviews, and annual governance calendars., • Partner with 1st line teams (front office, business support, operations) and 2nd line (Compliance, Risk) to ensure effective oversight and issue resolution., • Support oversight of operational risk processes, including risk and control self-assessments (RCSAs), control testing coordination, key risk indicators (KRIs), and incident reporting governance., • Assist with governance of client outcomes and service quality, including review of complaints trends, root cause analysis, and remediation tracking., • Assist in maintaining the governance document suite (terms of references, policies/standards mapping, standard operating procedures) ensuring version control and audit readiness., • Support in coordinating reviews of new or changed products, propositions, and distribution activity from a governance and conduct perspective (as applicable to the operating model)., • Support oversight of financial crime governance in Private Banking (e.g., KYC/CDD quality themes, periodic review adherence, trigger event reviews, PEP/high-risk client controls) through MI and actions tracking., • Contribute to internal audit and compliance assurance activity: prepare evidence packs, coordinate responses, and track actions to closure., • Assist with regulatory change impact tracking relevant to Private Banking and support implementation governance (including stakeholder mapping and reporting)., • Ensure governance outputs meet good practice standards (clarity of decisions, rationale, challenge captured, consistent evidence trails)., • Support training and communications to improve awareness of governance requirements, controls, and responsibilities across Private Banking Department., • Identify process improvements to streamline governance operations (e.g., MI automation, action tracking enhancements, pack standardisation)., • Ensure adherence to data protection, confidentiality, and information security requirements when handling client/business data. Skills and Experience • University degree at a minimum., • Professional qualifications in Governance, Risk or Compliance is desirable., • Experience in private banking, wealth management, or retail banking governance/controls (1st line and/or 2nd line), • Good understanding of FCA conduct expectations (including Consumer Duty), operational risk, and governance best practice, • Strong MI capability (Excel/PowerPoint; Power BI or similar desirable) with ability to turn data into clear insight and actions, • Excellent command of written and spoken English, • Excellent interpersonal and verbal skills There’s never been a better time to join Emirates NBD. We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.

A Prestigious West end-based Asset Manager seek a Client Reporting Associate CANDIDATE PROFILE This is an excellent opportunity for a University Graduate who has gained some client reporting related experience as an intern in a similar role, or someone with 6 months to 1+ year experience in a client reporting role for an Investment/Asset manager JOB FUNCTION Help drive trade settlement activity, client reporting production processes as well as direct involvement with client teams. KEY RESPONSIBILITIES • Supporting client teams in managing relationships and ensuring efficient, accurate and risk-free operations processes., • Prepare and review performance reports, accurately and on time as part of the annual reporting cycle., • Reports include monthly flashes and quarterly client performance statements, annual client tax reports, client invoice calculations in line with client fee agreements, annual costs & charges reports and additional bespoke and ad hoc reports to support client meeting materials., • Investigate reporting errors or issues as identified by the internal system’s automated checks, data validations or by other reviewers., • Evaluate and input client trade confirm information., • Proactively monitor trade settlements across investments including mutual funds, daily dealing funds, hedge funds, private equity and cash., • Liaise with custodians, brokers and other third-party service providers to query discrepancies., • Support process enhancements and team projects under the direction of Senior Associates/Principals., • Responsible for ensuring all information security processes, policies and procedures are adhered to and any issues or concerns are raised with the Cyber Security team, • Ensure full compliance with all local data protection regulations and privacy controls

Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager Location: London Department: Digital Operations Salary: £70k-75k + Benefits Company Overview: We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects. As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards. Key Responsibilities: Team Leadership and Management: • Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist., • Allocate resources efficiently to ensure timely and successful project delivery., • Oversee the daily operations of digital systems, applications, and infrastructure., • Ensure high availability and performance of all IT services and applications., • Manage application support activities to ensure the prompt resolution of incidents and service requests., • Collaborate with the Application Support Manager to develop and implement effective support processes and documentation., • Oversee the planning, execution, and delivery of technical projects., • Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget., • Ensure the implementation and adherence to cyber security policies and procedures., • Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits., • Oversee the end-to-end quality assurance process for all digital products and services., • Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing., • Develop and implement strategies to enhance digital operations and IT service delivery., • Act as the primary point of contact for all digital operations-related matters., • Provide regular updates to senior management on the status of projects, operational performance, and security compliance., • Manage and resolve high-priority incidents and critical issues., • Conduct root cause analysis and implement corrective actions to prevent recurrence., • Develop and maintain incident response plans and procedures. Requirements: • Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role., • Strong leadership and team management skills with the ability to mentor and inspire a diverse team., • Excellent understanding of IT infrastructure, application support, and digital operations., • Demonstrated experience in managing technical projects and ensuring successful delivery., • In-depth knowledge of cyber security principles and compliance requirements., • Strong understanding of quality assurance processes and methodologies., • Exceptional problem-solving and analytical abilities., • Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels., • Familiarity with IT service management (ITSM) frameworks such as ITIL., • Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous. What We Offer: • Competitive salary and benefits package., • A dynamic, collaborative work environment with opportunities for professional development and growth., • A chance to lead and shape the future of digital operations

This is a rare opportunity to join a fast growing Internal Audit function at a pivotal moment. As part of the Audit Leadership Team, you’ll have real influence, hands on responsibility, and the chance to help shape the future of the function. It offers a senior leadership role in a compact, high impact team where you will steer how the function evolves, own strategic initiatives such as GRC implementation and QA enhancements, and lead a hands on pod model that enables coaching, development, and visible results. If you’re a self starter who enjoys building capability, being close to the business, and thriving in a high change environment, this is a role with genuine long term potential. About the Role We are looking for a Senior Audit Manager to lead one of our audit pods and play a central role in delivering a high quality, risk based audit plan. You will drive improvement across the control environment, strengthen risk management, and contribute to the evolution of our methodology, technology, and ways of working as the function continues to grow. Reporting to the Head of Internal Audit, you will work closely with senior stakeholders across the business and help enhance combined assurance, insight, and the maturity of our Internal Audit capability. What You’ll Do Lead and deliver audits • Oversee the full audit lifecycle, from scoping and fieldwork to reporting and action tracking., • Produce clear, concise audit reports that influence decision making and lead to tangible improvement., • Apply and enhance our methodology, ensuring quality, consistency, and timely delivery., • Line manage and coach a small team of auditors, building technical and professional skills., • Partner with the Head of Internal Audit and fellow Senior Audit Manager to refine methodology, QA, MI, and reporting., • Support major strategic initiatives, including the design and implementation of a new GRC platform and readiness for EQAR., • Build strong, influential relationships across the business., • Communicate results with clarity and confidence, and ensure timely remediation., • Monitor emerging risks and regulatory expectations, including Consumer Duty., • Recommend thematic or exceptional audit work to ensure the plan remains relevant and risk focused. What We’re Looking For Essential • Strong Internal Audit experience in Financial Services., • Proven ability to lead audits and guide the work of more junior auditors., • Excellent communication and stakeholder management skills., • Sound judgement, commercial awareness, and an ability to present complex issues simply., • A positive, growth oriented mindset with a willingness to build, improve, and take ownership. Useful experience You don’t need all of the below, but experience or interest in any of these areas is valuable{{:}} • Investment platform operations, CASS, trading and dealing, customer journeys, or FCA regulation., • Technology and data risk, cyber security, data governance, analytics, AI, or GRC systems., • Risk and controls frameworks, operational resilience, third party risk, change management, or financial crime. About Us AJ Bell is one of the UK’s fastest-growing investment platforms, serving over 644,000 customers and managing £103.3 billion in assets. Through our award-winning platform, we support everyone from professional financial advisers to first-time investors, making it easier to take control of your financial future and feel good investing. With over 1,500 employees across Manchester, London, and Bristol, AJ Bell is a FTSE 250 company and has been recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, as well as a Great Place to Work® in 2025 and 2026. We offer a collaborative, friendly environment built on strong guiding principles and pride in what we do. What we offer • Competitive starting salary, • Starting holiday entitlement of 27, increasing up to 31 days with length of service and a holiday buy and sell scheme, • A choice of pension schemes with matched contributions up to 8%, • Discretionary bonus scheme, • Annual free share awards scheme, • Buy As You Earn (BAYE) Scheme, • Health Cash Plan – provided by Simply Health, • Discounted private healthcare scheme and dental plan, • Free gym, • Employee Assistance Programme, • Bike loan scheme, • Sick pay+ pledge, • Enhanced maternity, paternity, and shared parental leave, • Loans for travel season tickets, • Death in service scheme, • Paid time off for volunteer work, • Charitable giving opportunities through salary sacrifice, • Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more, • Personal development programmes built around you and your career goals, including access to personal skills workshops, • Monthly leadership breakfasts and lunches, • Casual dress code, • Access to a range of benefits from our sponsorship deals Hybrid working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 50% of working time per month in the office. For new team members, an initial period will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Office Manager Private Family Office Up to £40K, dependent on experience Permanent West End On-site, 9am – 5.30pm 3-MAOM/RVF About the Client: A well-established private family office, based in the West End. They are looking for a proactive and personable Office Manager to join their friendly team, and efficiently manage the day-to-day running of the office. About the Office Manager Role: A varied Office Manager role, with a strong front of house focus. This role will be responsible for ensuring the professional day-to-day operation of a busy private office. The responsibilities will include (but are not limited to): • Effective oversight of all day-to-day office operations, • Manage office facilities, including maintenance, security, and health and safety, • Manage office supplies and equipment, • Be the first point of contact for all visitors to the office, • Manage office budgets, invoices and purchase orders, • Oversee all administrative systems, including document management and filing systems, • Manage catering for meetings and events, • Provide administrative support to Partners and the wider team, as required, • Other ad-hoc duties, as required. Candidate Specification: • Prior experience as an Office Manager, or similar administrative experience, in a professional environment is essential, • Strong organisational and time-management skills, • Excellent communication skills, both verbal and written, • High attention to detail, • A problem-solver, able to proactively identify and resolve issues, • Able to manage multiple priorities, • Confident handling sensitive or confidential information, • Proficient in Microsoft Office Additional Information: • Salary up to £40K, dependent on experience, • Excellent benefits, including pension contribution, cycle to work scheme, and days for volunteering, • West End location, • Fully office based, with core hours 9am – 5.30pm If you have office management experience and are looking for your next role, apply today!

TITLE: Network Services (NS) Product Intern DEPARTMENT: Product Strategy REPORTING TO: Senior Product Manager OFFICE LOCATION: London, UK ROLE TYPE: Internship, Hybrid (3 days Onsite, 2 Remote) DURATION: 9 Weeks IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. Empowering Innovation, Shaping Futures Overview of the Global Internship Program: Our 2026 Global Summer Internship Program is designed to provide students and recent graduates with hands-on experience in their field of study, offering professional growth, mentorship, and valuable networking opportunities. • Professional Growth: You will gain hands-on experience in your field of study, which will be invaluable for your professional development., • Mentorship: You will have the opportunity to learn from experienced professionals, gaining insights and guidance that will benefit your career., • Networking: Being part of our organization will allow you to build a network of contacts within the industry, aiding your future career prospects., • Skill Development: You will enhance both technical and interpersonal skills through targeted training sessions. What does the internship program entail? As a Product Intern – Network Services, you will play an active role in supporting the product lifecycle of IPC’s connectivity and network product solutions. You will collaborate closely with Product Owners, Sales, and relevant internal teams to accelerate customer adoption of the Network Services products. You may also: Product Lifecycle Support (Network Services) • Contribute to market analysis for network services portfolio, including connectivity, low latency trading networks, market data, and infrastructure services., • Support the definition of product requirements, technical feature scoping, and roadmap planning for Network Services., • Conduct market and competitor research to support product positioning and future improvements., • Assist in building and maintaining product information, supporting improvements to documentation, processes, and systems. Sales Enablement • Assist in developing and maintaining product-focused sales materials, including product overviews, feature summaries, and value proposition documents., • Support the creation and maintenance of internal product briefs to help the sales team understand key capabilities, differentiators, and target use cases., • Translate product features and updates into customer-facing messaging to support customer adoption. Go to Market (GTM) • Support GTM deliverables required for Network Services product launches., • Track and help deliver materials such as product briefs, customer FAQs, sales enablement decks, and pricing structures., • Contribute to the preparation of internal processes within Salesforce and other platforms to support product readiness., • Liaise with Marketing, Legal, Security, and Operations to ensure every GTM element is aligned and completed. Cross Functional Collaboration & AI • Proactively identify opportunities to leverage AI tools or automation to improve team processes, workflows, or efficiency, and share recommendations with the team. Work closely with: • Sales /Sales Engineering, • Network Operations / Customer Outcome, • Marketing, • Exchange Compliance & Reporting, • Legal & Compliance How You Will Make an Impact: • Show Your Enthusiasm: Your motivation and eagerness to learn will bring positive energy to our team., • Take Initiative: Don’t be afraid to propose new ideas and solutions. Your fresh perspective can make a real difference., • Collaborate Actively: Work closely with your teammates, sharing insights and supporting each other to achieve common goals., • Be Proactive: Ask questions and seek opportunities to take on new tasks and challenges., • Demonstrate Commitment: Show your dedication to the projects you work on, contributing your best effort., • Enhance Team Dynamics: Your positive attitude and willingness to help will foster a collaborative and supportive work environment., • Learn and Grow: Take advantage of every learning opportunity to develop your skills and knowledge., • Adapt and Innovate: Be open to new ways of working and embrace changes that can lead to improvements. Essential Skills and Experience to be Successful in the Role: • Bachelor’s or Master’s degree in progress., • Advanced English language skills., • Understanding or strong interest in financial industry technologies., • Strong communication and organization skills (leading small meetings, driving objectives, tracking initiatives)., • Demonstrated ability to leverage AI tools to support research, content development, analysis, or process improvement., • Exposure to using AI applications and data management techniques to improve information accuracy and workflow efficiency is desirable., • Previous experience supporting a product introduction or market launch is a plus., • Strong analytical skills and ability to work in fast-paced and multi-disciplinary environments. Curious about what we offer? • 9 weeks full-time paid internship filled with exciting events and initiatives, • Access to LinkedIn Learning, • Access to IPC University, • Improve your technical and soft skills through integrated training and development workshops, • Gain invaluable exposure to leadership and the corporate environment, • Build lasting connections through networking and relationship-building opportunities, • Connect with your peers through exciting social events Additional Information: At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some individuals may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you, your Line Manager and HR before commencement of your internship program with IPC. IPC’s Work Culture: The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

Senior Compliance Manager WealthTech (Financial Advice) Location: London (Hybrid – 2 days office, 3 days WFH per week) Salary: To c£85k + bonus What’s in it for you? The chance to lead and shape Compliance operations for a start-up WealthTech. This is a new venture for a well-established and highly successful investment manager, so you’ll get all the excitement and opportunity of working for a start-up with the security of being part of an established group. Reporting into the Group Head of Compliance (SMF16), you’ll have plenty of autonomy to really shape Compliance Advice and Oversight for the Financial Advice arm that’ll be combining cutting-edge digital technology with personal financial advice to modernise wealth management. And there’s a flexible working model with just 2 days a week in the firm’s London office. What you’ll be doing You’ll lead and shape Compliance for the Financial Advice arm of the business, ensuring advice is given in line with relevant FCA regulations and helping ensure positive customer outcomes. You’ll provide independent guidance and challenge at all levels across the business, operating as the Compliance subject matter expert for Financial Advice. You’ll undertake horizon scanning, advising senior management on any regulatory changes impacting the business as well as designing and implementing appropriate responses. What you’ll need You’ll be an experienced Compliance professional from the Wealth Management arena, with proven experience of providing oversight of Financial Advice. You’ll be very familiar with the regulatory requirements impacting a Financial Advice business, including COBS, PROD and Consumer Duty. You’ll also have a proven track record of working closely with and influencing senior management teams. Interested? Click apply. Not got an up to date CV? Don’t worry, you can always give me (Mark) a call on 0121 274 0357 for an informal chat or email me at . We’ll pick it up from there.

Maintenance Manager - Wembley £57,000 + Benefits We are currently recruiting for an experienced Maintenance Manager to lead the engineering and building services function at a flagship destination in Wembley. This is an excellent opportunity for a technically strong and people-focused engineering leader to take ownership of a high-profile site, ensuring all mechanical, electrical and building systems operate safely, efficiently, and to the highest standards — supporting an exceptional guest and retailer experience. The Role Reporting to the Facilities Manager, you will lead the onsite engineering team and take full responsibility for the delivery of planned and reactive maintenance across the centre. This is a hands-on leadership role within a live retail environment, requiring strong technical expertise, compliance knowledge, and the ability to manage multiple stakeholders. Key Responsibilities Lead, develop and manage the onsite Maintenance Team Oversee delivery of PPM schedules and reactive works Ensure full statutory compliance (LOLER, PUWER, electrical safety, water hygiene, etc.) Manage specialist contractors and permit-to-work systems Maintain asset registers, statutory certification, and compliance documentation Monitor M&E and building fabric performance, identifying risks and investment needs Ensure accurate CMMS reporting and job closure Conduct audits and inspections across plant rooms and public areas Manage engineering budgets and procurement activities Support emergency response and out-of-hours engineering incidents Promote a proactive Health & Safety culture Work collaboratively with operations, security, cleaning, guest services and centre management Support sustainability and energy efficiency initiatives About You We are seeking a confident engineering leader with experience in retail, commercial, or leisure environments. You will bring: Proven experience managing maintenance teams Strong technical knowledge of M&E services (HVAC, water systems, controls) Solid understanding of statutory compliance and safe systems of work Excellent leadership and stakeholder management skills Strong organisational and problem-solving ability Experience using CMMS and digital reporting systems A customer-focused mindset suited to a live public environment Desirable IOSH Managing Safely or NEBOSH BMS experience Energy or sustainability exposure Multi-service FM contractor management experience Recognised engineering qualification (NVQ Level 3 / City & Guilds or equivalent) IPAF / PASMA

Facilities Manager Location: West London Salary: £59,000 – £74,000 per year Employment type: Full-time, primarily site-based We are seeking an experienced Facilities Manager to oversee the maintenance, safety, compliance, and operational performance of all physical assets and facilities for a leading engineering and aviation services site in West London. This is a hands on leadership role, critical in ensuring that buildings, infrastructure, and services meet business needs, regulatory requirements, and corporate standards. Key Responsibilities Leadership & Management • Lead and mentor a small management team and wider facilities staff., • Support succession planning, capability development, and recruitment., • Provide strategic input to senior leadership on facilities performance and planning. Facilities Operation & Asset Management • Ensure maintenance and operational readiness of all buildings, utilities, and infrastructure., • Own facility policies, procedures, and governance frameworks., • Manage all facilities contracts, supplier performance, and service level compliance., • Coordinate landlord and managing agent relationships. Business Continuity & Emergency Management • Lead Business Continuity Management planning and execution., • Support emergency preparedness activities including drills, alarms, and critical incident response. Compliance, Safety & Security • Maintain compliance with health, safety, and facilities legislation., • Own facility risk assessments, emergency response, and site security protocols., • Act as site security focal point and liaise with external authorities as required. Financial Management & Procurement • Develop and manage the facilities budget, including utilities and service contracts., • Drive financial efficiency through supplier management and service optimisation., • Oversee procurement, make vs buy decisions, and business case development. Continuous Improvement & Strategy • Lead facilities improvement initiatives and standardisation across operations., • Develop and deploy a facilities management strategy aligned with business objectives. Education & Qualifications • Degree in Facilities Management, Engineering, Business Administration, or related discipline (or equivalent experience)., • Professional certification in Facilities Management, Health & Safety, or Project Management is desirable. Experience & Skills • Strong background in facilities management, ideally within aviation, engineering, or manufacturing environments., • Proven experience managing contracts, suppliers, and large scale site operations., • Knowledge of compliance frameworks, utilities reporting, and legal requirements., • Commercial acumen with experience managing budgets and financial forecasting., • Strong leadership, stakeholder engagement, and negotiation skills. Personal Qualities • Resilient, adaptable, and results-driven., • High attention to safety, compliance, and operational excellence., • Excellent communication, influencing, and decision making skills., • Continuous improvement mindset. Additional Information • Office and warehouse environment., • Occasional travel may be required., • Must have the right to work in the UK unrestricted. If you are a motivated facilities leader looking to make an impact in a fast paced, operationally critical environment, we’d love to hear from you.

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About the job Company: CyberScope (A TAC Security Company | NSE: TAC) Location: Europe (Preferred UK and Greece) Industry: Web2 | SOC2 About CyberScope, A TAC Security Company CyberScope is a global leader in Web3 security and part of TAC Security (NSE: TAC). We help blockchain projects scale securely through smart contract audits, security monitoring, compliance, and risk intelligence—protecting over $3B+ in digital assets across 1,500+ clients, including leading protocols, exchanges, and Web3 innovators. TAC Security is a $1B+ publicly listed cybersecurity company, powering Fortune 500s, governments, and startups through its AI-driven ESOF (Enterprise Security in One Framework) platform. Recognized as a Great Place to Work and a Great People Manager Company, TAC partners with global leaders like Google, Microsoft, and Meta to drive cybersecurity innovation. This role sits within CyberScope and works closely with Socify.ai—our AI-powered SOC 2 compliance automation platform under the ESOF suite. Socify enables faster, smarter, and continuous audit readiness across both Type I and Type II assessments through a security-first, audit-centric approach. The Role We are looking for a Senior Inside Sales Executive to support and accelerate revenue growth through effective lead management, client coordination, and high-quality techno-commercial proposals. This role sits at the intersection of sales and delivery, requiring strong collaboration with internal technical and commercial teams to drive deal progression and closures. You will be responsible for managing inbound and outbound leads, qualifying opportunities, and preparing tailored proposals that align with client requirements. Acting as a key point of contact for prospects, you will ensure seamless communication, timely follow-ups, and a strong sales experience throughout the pipeline. This is an ideal role for someone who is detail-oriented, commercially driven, and confident in handling end-to-end inside sales processes in a fast-paced, target-driven environment. Key Responsibilities • Manage inbound and outbound leads, qualifying and converting them into strong sales opportunities, • Conduct initial client interactions to understand business needs and technical requirements, • Prepare and support techno-commercial proposals, RFQs, and quotations aligned with client expectations, • Collaborate with technical, operations, and finance teams to ensure accurate solutioning and pricing, • Ensure proposals are compliant, commercially viable, and tailored to client requirements, • Maintain CRM hygiene, pipeline tracking, and MIS reporting for visibility and forecasting, • Act as the primary point of contact during the pre-sales and proposal stage, • Address client queries on scope, pricing, timelines, and deliverables with clarity and speed, • Build and nurture strong client relationships to drive conversions and repeat business You’re a Great Fit If You: • Have 1–3 years of experience in inside sales or pre-sales, preferably in SaaS, cybersecurity, or tech, • Are confident in preparing techno-commercial proposals, RFQs, and client-facing documents, • Possess a strong understanding of sales processes, lead qualification, and pipeline management, • Communicate clearly and effectively with both clients and internal teams, • Are detail-oriented with the ability to manage multiple proposals and deadlines simultaneously, • Have experience working with CRM tools (e.g., Salesforce) and MIS reporting, • Can collaborate cross-functionally with technical, operations, and finance teams, • Are proactive, responsive, and solution-driven in handling client queries and requirements, • Thrive in a fast-paced, target-driven environment and take ownership of outcomes Key Skills • Strong expertise in techno-commercial proposals, costing, and solution alignment, • Solid experience in B2B inside sales, sales support, or pre-sales environments, • Excellent communication and coordination skills across clients and internal teams, • Proficient in MS Excel, PowerPoint, and CRM tools for reporting and pipeline management, • Highly detail-oriented and customer-focused, ensuring accuracy and quality in deliverables, • Ability to collaborate effectively with cross-functional and global teams, • Experience supporting contract finalization and seamless handover to operations/delivery teams Qualifications • Graduate/Postgraduate in Business, Marketing, or a related field, • MBA (Sales/Marketing) preferred

Applications Operations Analyst – London Permanent | Hybrid Working | Competitive Salary An international law firm is seeking an experienced Applications Operations Analyst to join its London office. This is a fantastic opportunity to play a key role in maintaining and improving the performance, security, and reliability of enterprise applications across a dynamic and fast-paced professional services environment. Reporting to the Manager of Applications Operations, the successful candidate will be responsible for day-to-day system support, patching, monitoring, and troubleshooting, while also contributing to process improvement, documentation, and integration stability. The role involves close collaboration with infrastructure, security, and business teams to ensure seamless application performance and user experience. Key Responsibilities: • Perform system maintenance, patching, and upgrades in line with change management procedures, • Monitor application health and performance, proactively resolving issues, • Manage user access controls and support security audits, • Respond to incidents and service requests within SLA targets, • Support application deployments, integrations, and configuration changes, • Maintain documentation, runbooks, and support knowledge base articles, • Identify opportunities for automation and process optimisation, • Track and report on KPIs, system uptime, and user engagement metrics, • Collaborate with cross-functional teams to support scalability and performance tuning Ideal Candidate Profile: • 3+ years of experience in enterprise application support or IT operations, • Strong troubleshooting and analytical skills, • Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools, • Understanding of access management, patching, and vulnerability remediation, • Exposure to ITIL practices and professional services environments, • Experience with documentation tools and scripting (e.g., PowerShell, Python), • Relevant certifications (e.g., ITIL Foundation) preferred It offers the chance to work within a collaborative team and contribute to the ongoing improvement of critical business systems. To express interest or learn more, please get in touch directly. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

Who We Are Nexus Search is a specialist executive search firm focused exclusively on Director to C-Suite level supply chain leadership across Europe & Americas. We work with some of the worlds biggest brands to hires end-to-end supply chain executives across dynamic industries such as automotive, FMCG, ingredients, packaging, chemicals and consulting, connecting exceptional talent with businesses that need the very best at the top. Our culture is fast-paced, young and dynamic, built on ambition, hard work, and a genuine love of what we do. We're scaling our London and Austin teams, with plans for another international office, and investing in the evolution of our technology stack - including the integration of AI tools designed to make our team faster, smarter and better equipped to deliver for our clients and candidates. That's where you come in. The Role As Operations Manager, you'll own the day-to-day operations of the business, responsible for office management, organising company events, management of our IT, systems and tech stack, whilst being a key player in some of the most interesting projects we've ever taken on. This is a role for someone who genuinely loves project/process management and organisation, takes pride in the environment they manage, and thrives in a fast-moving, variety-filled role. The Projects You'll Be Part Of You will be shaping the future of how nexus operates. Here's a flavour of what's ahead: 🌍 International Expansion 🏙️ Growing Our London & Austin Offices 🤖 AI & Technology Evolution ⚙️ Systems & CRM Migrations What You'll Own Office & Facilities • Maintain a brilliant office environment - functional, well-stocked and a place people genuinely want to be, • Manage supplier relationships, building management and service contracts, • Be the go-to for all IT and system issues across the business (with support of external IT support), • Own the onboarding and offboarding of employees across all platforms and tools, • Manage software renewals and vendor relationships, • Lead the configuration and rollout of new tools and technologies - including AI, • Manage and distribute weekly and monthly performance and KPI reports, • Maintain accuracy and integrity of reporting across the business, • Plan and manage all company events - from the Christmas party to sports days to international incentive trips, • Act as EA to the Founders - keeping them organised and the business moving, • Communicate operational updates and company-wide announcements, • Manage insurance renewals, supplier forms, portal setups and RFPs Who We're Looking For Experience • 3–7 years in operations, office management or business support within an SME or scale-up, • Background in recruitment, sales or a fast-paced service environment is a strong plus, • Has personally managed IT, systems and suppliers - not delegated to a team, • Experience leading a tech implementation or system migration is a bonus Skills & Mindset • Strong project management and problem-solving skills - you love a plan and you make it happen, • Tech-savvy and comfortable across multiple platforms; curious about AI, • Highly organised with sharp attention to detail, • Positive, can-do attitude - hands-on, nothing is beneath you, • Takes full ownership and doesn't need hand-holding, • Thrives on variety in a fast-moving environment

Senior / Lead SOC Consultant Rate - £500 - £600 Inside IR35 Location – London (Three times a week) Duration – 6 months initial We’re looking for an experienced Contract Senior / Lead SOC Analyst to support, uplift and mature / drive an existing SOC function made up of four analysts. This role is ideal for someone who enjoys being hands-on while also leading by example, improving quality, driving improvements and taking pressure off the wider team. You will validate investigations, sense-checking responses and ensure recommendations made to the business are accurate, risk-based and actionable. What you’ll be doing • Reviewing, validating and supplementing analyst investigations and responses, • Ensuring alerts, incidents and recommendations are technically sound and business-appropriate, • Taking ownership of more complex or ambiguous security events, • Reducing operational load on the team by improving processes and decision-making, • Identifying opportunities for SOC automation and efficiency improvements, • Help develop analysts through knowledge-sharing, mentoring and guidance, • Acting as a trusted escalation point for SOC related security issues What we’re looking for • Strong experience working in a Security Operations Centre (SOC) environment, • Comfortable leading and uplifting a team, without being a formal people manager, • Proven ability to validate findings, challenge assumptions and improve investigation quality, • Experience improving or influencing SOC processes and automation, • Confident communicating risk and recommendations clearly to stakeholders Tech stack experience • CrowdStrike (EDR), • Microsoft Defender, • Splunk or similar SIEM tools, • Qualys (vulnerability management)

HR Director /Senior HR Manager – 12 Month FTC London and International Scope Financial Services Private Equity Preferred - Family Office Size of 150 Are you a commercially minded HR professional who thrives in a fast-paced, international environment? We are partnering with a growing business seeking an experienced HR Director / Senior HR Manager to take ownership of the HR agenda across EMEA and APAC. This is a broad, hands-on role with real scope, covering HR operations, employee relations, compliance, talent, performance management, and HR projects across multiple jurisdictions. This opportunity would suit someone who enjoys balancing strategic oversight with operational delivery and is confident building trusted relationships at all levels of the organisation. The Role You will be responsible for ensuring the efficiency, compliance, and effectiveness of daily HR activity across the region, while helping to drive a high-performing and well-supported employee experience. Key responsibilities will include: • Overseeing and optimising day-to-day HR processes across EMEA and APAC, • Managing and maintaining HR systems, including Workday, ensuring data accuracy, integrity, privacy, and security, • Ensuring compliance with local labour laws, regulations, and internal HR policies across multiple jurisdictions, • Creating, reviewing, and updating HR policies and procedures, • Acting as a key point of escalation for employee relations matters, absence management, and performance issues, • Supporting performance review cycles, goal setting, and talent review processes, • Managing the full employee lifecycle, including recruitment, onboarding, development, retention, and offboarding, • Driving talent and recruitment strategy to attract and retain high-calibre talent, • Leading and coordinating HR projects and initiatives aligned to business priorities, • Managing HR vendors and external partners, • Supporting employee engagement initiatives and helping to foster a positive, high-performance culture, • Building strong, credible relationships with stakeholders across the business What We’re Looking For • Previous experience within a global or European HR function, • Strong generalist HR background with exposure across operations, ER, performance, compliance, and talent, • Experience working across multiple jurisdictions, ideally within EMEA and/or APAC, • Strong knowledge of HR best practice, employment law, and policy development, • Proficiency with HRIS platforms, ideally Workday, alongside strong Microsoft Office skills, • Excellent analytical, problem-solving, and data-driven decision-making capability, • Strong communication and interpersonal skills, with the confidence to influence stakeholders at all levels, • A proactive, self-starting approach with the ability to identify opportunities for improvement and drive change, • A flexible, hands-on, and commercially aware mindset, • Bachelor’s degree in Human Resources, Business Administration, or a related field Why Apply? This is an excellent opportunity to join a business where HR plays a visible and valued role. You’ll have the chance to shape processes, influence people strategy, and partner with stakeholders internationally in a role that offers both breadth and impact. If you are an experienced international HR professional looking for a role with autonomy, variety, and regional exposure, I’d be delighted to speak with you. CV's to

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: • SHIPBOARD Employment type., • 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead., • Ability to speak additional languages, such as Spanish, French, Italian or German, is preferred, • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods., • Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: • Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts., • Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations., • Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged., • Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew., • Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals., • Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

Operations Support Manager We’re looking for a dynamic Operations Support Manager to join the Olympia Estate Services (OES) team and play a central role in shaping the operational foundations of our prestigious Estate. This role focuses on supporting the mobilisation, coordination and delivery of operational processes that will define how the estate functions as it enters its next phase of development. Acting as a key point of integration across Health & Safety, Security, Technical Services and Logistics, you’ll champion a strong One Team culture while ensuring our operational objectives, projects and estate systems are delivered to the highest standard. Key Responsibilities • Drive the successful delivery of core operational initiatives and estate-wide projects, • Partner with Heads of Department to streamline processes and embed best practice, • Lead cross-functional projects and oversee key operational budgets, • Manage procurement activity, supplier coordination and contract compliance, • Oversee estate documentation, operational systems and shared communication channels, • Coordinate permits, purchase orders and financial tracking for project activity, • Deliver OES inductions, reinforcing our vision, values and collaborative culture, • Support continuous improvement through data, feedback and performance monitoring About You • 5+ years’ experience in Estate Management, Real Estate or similar operational environments, • Strong organisational, analytical and problem-solving capability, • Confident managing budgets, procurement and operational finance, • Highly proficient in Microsoft Office and business systems (ERP/CRM), • Excellent communicator with a proactive, people-first, hands-on approach Desirable: PRINCE2, PMP, Lean, Six Sigma or equivalent project/process qualifications. You’ll be joining at an exciting moment—helping to shape a major new estate from the ground up. If you’re ready to take ownership, drive operational excellence and support the smooth running of a landmark development, we’d love to hear from you.

Job Role: Strategy & Consulting – Supply Chain & Operations Manager (Planning – Aerospace & Defence) Location: London Career Level: Manager (CL7) N.B. Due to the nature of client work you will be undertaking, you will need to be willing to go through a Security Clearance process as part of this role. This requires at least 5 years residency in the UK and not having left the country for more than 30 days consecutively. As a team: Supply Chain and Operations is a major functionally-oriented consulting practice: we help our clients to identify and quantify the transformational opportunities available in today’s dynamic business environment. Our work spans a range of value-focused operations assignments from redefining an operating model, reconfiguring national, regional or global supply chain footprint and capabilities through to global sourcing of core categories and creation of supply chain risk frameworks to ensure that potential risks are transparent and the extended supply chain is resilient. We support major Aerospace & Defence organisations globally in addressing complex operational, supply chain and planning challenges. Our work spans major platform programmes, MRO/Sustainment, engineering led supply chains, and mission critical operations across the Defence Enterprise, both public (eg. MODs) and private sector (eg. OEMs, Defence Primes and suppliers). You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you! In our team you will: • Learn at the forefront of the Aerospace & Defence sector, provide actionable insights to the world's top organisations, helping them address priority issues with strategies and improvements they can execute with speed and at scale., • Work in a central Planning role with some of the best global companies in the world, responsible for leading workstream delivery to address some of the critical business issues faced today, including:, • Integrated Business Planning (IBP)—Help clients drive alignment across their sales, operations, and finance teams by deploying IBP solutions that improve collaboration, forecasting accuracy, and agility., • Supply chain strategy & segmentation (operating model, process design, etc.), • Strategic cost reduction (zero-based supply chain), • Inventory optimisation—Help clients refine inventory management by balancing service levels, lead times, and inventory costs using advanced planning tools and methodologies like IBP and MRP., • Control towers—Implementation and optimisation of digital control towers to provide end-to-end supply chain visibility, enhancing responsiveness and decision-making through real-time data., • Platform-driven transformation (technology strategy, systems implementation, etc.)—Enable organizations to implement advanced planning platforms (e.g., SAP IBP, Oracle Cloud SCM, Kinaxis, BlueYonder) to automate and optimise planning processes., • Sustainable and resilient supply chain (risk, performance, innovation, diversity, sustainability)—Assist in embedding sustainability and risk management into planning processes, balancing resilience with cost and efficiency., • Advanced analytics & AI—Utilise advanced analytics and AI-driven forecasting techniques to support predictive demand planning and scenario analysis, ensuring flexibility in rapidly changing market conditions., • Capacity planning & production scheduling—Work with clients to optimise production scheduling and capacity planning, reducing bottlenecks and improving throughput in line with demand fluctuations. In this role you will: • Work with colleagues to concisely and convincingly conveying the central business importance of effective planning to client stakeholders., • Contribute to designing and supporting the strategic value case for Supply Chain & Operations planning transformation programmes. Ensure transformation workstreams deliver their full strategic value. This will include, but not be limited to, the selection (based on a strategic assessment of business needs) and implementation of solutions such as SAP, Oracle, Blue Yonder, Kinaxis, o9 Solutions., • Lead workstreams within projects and delivery teams in our Supply Chain Planning group to formulate and execute innovative planning-centric strategies., • Support the development and optimisation of planning frameworks and drive the integration of advanced planning solutions, such as IBP (Integrated Business Planning) and AI powered forecasting, to enhance responsiveness and flexibility. These frameworks will cover the full end to end value chain of the business., • Drive supply chain transformations in line with client’s business challenges:, • Deliver capabilities (process/tools/people) in line with the future operating model, • Analyse and model financial data to support large scale cost reduction programmes, utilising functional and cost category benchmarks, process definitions and enterprise value targeting tools, • Help clients improve their ability to drive business outcomes through digital planning, reporting, and analytics, • Bring best practice approaches to planning from Accenture and the wider communities, • Build day to day client relationships as part of a wider team including Operations and Supply Chain Executives/Directors., • Target and articulate value for clients and support RFP responses to bring the best of Accenture SC&O to our clients., • Lead smaller business development opportunities and support larger pursuits, preparing sales proposals., • Build and lead highly effective teams of Consultants and Analysts to help shape and execute client engagements, with a strong capability to develop the skills and capabilities of junior colleagues., • Contribute to global thought leadership and leverage the skills of others throughout the practice to enable cohesive delivery of strategic and transformative solutions., • Build and establish relationships with key third parties (e.g. technology providers, NGOs, governmental bodies) that help to complement and expand Accenture’s capabilities and PoV. We are looking for experience in the following skills: • Functional experience should include some of the following within the Aerospace and Defence industry: demand planning, supply planning, operations planning, supply chain planning (S&OP, IBP), distributed order management, inventory management, distribution and logistics networks, supply chain management, process optimisation, operating model design., • Related skill and experience could include exposure to the end-to-end manufacturing or support services (spares & repairs) value chain within the Aerospace & Defence (private and public) sector. Experience in similar industries will be considered, but an interest in and commitment to supporting the Aerospace & Defence sector is a requirement., • 5+ years consulting and/or project delivery experience with exposure to Aerospace & Defence sector organisations., • Ability to analyse complex client problems, understand financial performance links between operations, supply chain and corporate results and think strategically to create benefit/business cases., • Leadership: the ability to establish trust based relationships at mid-senior level and gain valuable insights through collaboration and communication., • Strong strategic thinking and team building with a proven track record in driving business outcomes for large clients., • Proven Line Management experience with successful outcomes., • Ability to develop new concepts, break‑through thinking, structure ideas and solutions., • Excellent written, oral and presentation communication skills. Set yourself apart: • Experience in Aerospace and Defence sector, with delivery experience in industrial supply chains, including an understanding of how the end-to-end “Defence Enterprise” supply chain operates., • Supply chain technology and digital disruptor awareness, including but not limited to SAP (S4/IBP), Kinaxis, BlueYonder, o9 Solutions, intelligent automation, Internet of Things (IoT), blockchain and analytics; other specific systems / applications relevant from previous experience. What’s in it for you At Accenture in addition to a competitive basic salary and car allowance, you will also have an extensive benefits package which includes up to 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! For senior roles additional bonus and equity awards are available. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

Office Manager | Professional Legal Firm | London The Client Our client is a highly regarded London-based law firm with a strong reputation for advising successful businesses, investors and high-net-worth individuals in the UK and internationally. Known for its professional yet personable culture, the firm combines the standards of a leading legal practice with a collaborative and supportive working environment. Employees are trusted to take ownership of their roles and are encouraged to contribute ideas that help the business operate more effectively. The firm places real importance on the quality of its workplace and the teams who keep it running smoothly. As a result, operational roles are highly valued, with a genuine opportunity to influence how the office environment supports colleagues across the business. The Role This is a fantastic opportunity for an experienced Office Manager to play a central role in the smooth running of a busy and well-established London office. Sitting at the heart of the firm’s operations, the role is responsible for ensuring the workplace runs efficiently day-to-day, creating a professional, organised and supportive environment for colleagues across the business. You will oversee key operational services, manage supplier relationships and support a small team responsible for maintaining the office environment. It’s a varied role that combines operational oversight with practical problem solving. You’ll work closely with senior leadership to maintain high standards across workplace services while also identifying opportunities to improve how things are done. For someone who enjoys taking ownership, building strong relationships and keeping an office running at its best, this role offers a great level of responsibility and variety. Key Duties • Oversee the day-to-day operation of office support services including mail handling, document services, records management and general office support., • Manage relationships with external suppliers responsible for services such as cleaning, maintenance, security and document production., • Ensure workplace health and safety procedures are maintained, supporting risk assessments, inductions and compliance requirements., • Supervise and support members of the office operations team, ensuring appropriate coverage and service delivery across the office., • Monitor the performance and efficiency of workplace services, identifying opportunities to improve processes and service standards., • Assist with reviewing supplier agreements and operational spending to ensure services remain effective and cost-efficient., • Coordinate building-related works and liaise with contractors and managing agents when maintenance or improvements are required., • Provide operational support for workplace initiatives such as office moves, refurbishment projects or service improvements. What the Client Would Like to See (Essential) • Previous experience in an office management, facilities, or operational leadership role, ideally within a professional services environment., • Experience managing internal teams and external service providers., • Strong organisational skills with the ability to manage multiple priorities in a fast-paced office environment., • Understanding of workplace compliance and health & safety requirements., • Excellent communication and stakeholder management skills., • A recognised health and safety qualification such as IOSH or NEBOSH, or equivalent experience. What We Would Like to See (Bonus) • Experience working with digital workplace tools or operational systems., • Exposure to office moves, workspace upgrades or workplace transformation initiatives., • A relevant facilities or workplace management qualification (e.g. IWFM)., • Experience supporting operational change or service improvement projects. Location: London Salary: £55,000 - £65,000 + bonus + benefits Start Date: ASAP At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Package: DOE, competitive Location: Victoria, London Schedule: Monday – Friday 09:00am – 06:00pm. TOWNHOUSE - WHO WE ARE: Since 2013, the team at Townhouse has been enhancing every aspect of our client’s daily lives, through anticipatory service and meticulous attention to detail. Having trained at some of the world’s most exclusive hotels, luxury and highly personalised service is in our DNA. Our passion for hospitality and delivering impeccable service is what allows us to provide our clients with the most comprehensive lifestyle management & hospitality service within their own private residences. JOB SPECIFICATION - WHAT YOU'LL DO Overview: • Develop and maintain a strategic, trusting relationship with your client(s)., • Enhance the client's in-residence experience through quality, consistency, and innovation., • Expand our clientele and strengthen our brand's reputation., • Lead strategic planning initiatives to identify opportunities to increase sales and service offerings while carefully managing budgets and financial performance., • Effectively manage and coordinate teams across short- and medium-term projects, ensuring clear communication, efficiency, and successful delivery of objectives. Key Responsibilities: Client Experience Management: • Oversee every aspect of the client's in-residence experience., • Continuously innovate to enhance service delivery Administration & Organization: • Participate in Townhouse meetings and report on the account/private residence., • Establish a monthly reporting system for the client., • Manage budgets, analyse financial information, and monitor sales and profits., • Set yearly budgets and develop/implement SOPs for the residence., • Oversee all pre-arrival preparations while coordinating resources to deliver a flawless in-residence experience., • Conduct post-departure reports and action plans., • Maintain effective coordination with company directors to support company-wide objectives., • Independently and proactively manage projects during periods when the client is not in residence, including conducting weekly property checks. Client Relationship Management: • Maintain regular communication with the client and their representatives., • Build comprehensive guest preference profiles for personalised service., • Manage overseas client procurement, lifestyle, and travel requests., • Learn from past stays to enhance future experiences. Staffing: • Recruit, onboard, and train temporary household staff., • Maintain appropriate staffing levels during client stays., • Develop a network of private household staff (butlers, housekeepers, chefs)., • Drive ongoing improvements to the recruitment and selection process for temporary staff. Residence Management: • Act as the main contact for the principal and their guests., • Ensure smooth management of client stays., • Manage a large team of temporary staff and set clear objectives and responsibilities., • Lead daily briefings and handovers., • Ensure property security, privacy, and compliance with standards., • Manage daily procurement operations while serving as the primary point of contact for internal teams., • Take responsibility for maintaining health and safety standards during the client’s stay., • Manage external contractors, service providers, stock, procurement, and purchases., • Liaise with the Property Operations Manager., • Oversee all residence proactive and reactive maintenance. PERSON SPECIFICATION - ABOUT YOU: • Discreet, polite, and loyal., • Resourceful and organised., • Exceptional proven management skills, able to manage a team of +/- 30 staff., • Knowledge of French/Arabic is preferred but not essential, • Brilliant interpersonal skills and the ability to liaise at all levels., • A confident and clear communicator., • Curious and knowledgeable about lifestyle trends and travel., • Dynamic, positive, and able to calmly and efficiently manage changing schedules., • Confidence to liaise at all levels, yet down to earth and approachable., • Ability to pre-empt needs and to read a room., • Previous experience working with Middle Eastern UHNW clients, • Passionate about delivering impeccable service., • Excellent knowledge of private household and/ or luxury hospitality., • Entrepreneurial way of thinking and acting., • Good rhetoric and communication skills., • Excellent networking skills, growing your network is key to this role., • Act in a target and result-oriented manner and possess analytical capabilities., • Excellent command of the English language (written, spoken) with other language(s) desirable., • Relevant Degree and/or Industry qualifications within the luxury hospitality industry., • End-user proficiency in Microsoft Office suite (Word, Excel, PowerPoint, etc). BENEFITS - WHAT WE OFFER: Our commitment to providing our clients with exceptional service carries through to our commitment to providing our team with an exceptional working environment. A thorough appraisal cycle, with personal development plan will ensure your growth and development are constantly driven to ensure your goals and aspirations are obtainable. We drive a diverse and inclusive experience and pride ourselves on our individuality and personal flair yet are united together by our passion for service. In this role, you will receive: • 20 days annual leave plus bank holidays (increasing with service), • Performance and non-contractual discretionary bonuses., • Performance reviews with objectives that are set with you., • Aviva pension scheme., • Monthly team socials., • Summer and Winter team events., • Monthly working-from-home allowances. (After probation and according to operational needs), • 1 month paid sabbatical after 5 years of service.

📍 UK London | Hybrid Working Available Who We Are At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: About The Team You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. We are looking for a Global Payroll Specialist to join our international team and support payroll operations across Europe. This role is ideal for someone with hands-on experience in European payroll, particularly France, who enjoys working in a fast-paced, global environment. You will work closely with the Global Payroll Manager to ensure accurate, compliant, and timely payroll delivery, while also helping improve and standardize payroll processes across our European entities. What You'll Do • Support end-to-end payroll processing across multiple European countries, • Take a key role in French payroll operations, working with internal teams and external providers, • Assist with other European payrolls such as Netherlands, Germany, Spain, Belgium, Italy, UK, etc. (experience with Germany is a strong advantage), • Ensure compliance with local payroll, tax, and social security regulations, • Support payroll reconciliations, reporting, and audits, • Partner with HR, Finance, and external vendors to resolve payroll queries, • Contribute to streamlining and standardizing payroll processes across Europe What We're Looking For • Around 3 years of experience in in-house global or European payroll, • Hands-on experience with French payroll is essential, • Exposure to German payroll or other European payrolls is a plus, • Strong understanding of payroll compliance and statutory requirements, • Detail-oriented with strong organizational and analytical skills, • Comfortable working with multiple stakeholders and payroll vendors in a fast-paced global environment, • English required; additional European languages are a plus but not mandatory What We Offer • Hybrid working arrangement, • Private health insurance, • Competitive employer pension contribution scheme, • Opportunity to work in a global, collaborative payroll team

Are you a proactive problem-solver who thrives on variety? Do you enjoy the challenge of building robust systems that ensure safety, quality, and environmental responsibility? On behalf of a leading, fast-growth Healthcare Solutions Provider, we are seeking an Operations, Compliance Manager to join their team during a pivotal year of expansion. This is a high-visibility role where you will act as the central nervous system for operational standards—partnering with teams across Logistics, Warehousing, Quality Assurance, and Procurement. Responsibilities As the subject matter expert, you will lead three critical business pillars: • Health & Safety: Act as the primary safety contact, conducting risk assessments, investigating incidents, and fostering a culture of safety for staff and visitors., • Sustainability & Social Impact: Lead the journey toward Net-Zero. You will oversee carbon footprint analysis, waste reduction, and ethical supply chain transparency, ensuring the company meets its global ESG milestones., • Operational Excellence & Accreditations: Take the lead on major 2026 initiatives, including ISO 9001, Cyber Essentials Plus, and a comprehensive building entry system upgrade. The 2026 Roadmap Your first year will be fast-paced and project-rich. Key initiatives include: • Digital Transformation: Upgrading to Teams calling and a new building entry system., • Security & Quality: Securing ISO 9001 and Cyber Essentials Plus accreditations., • Strategic Growth: Supporting the setup of a new Homecare service and leading a company-wide data cleansing project., • Infrastructure: Conducting a full storage review and planning session to optimize the operational footprint. Who You Are We are looking for a "pragmatic perfectionist"—someone who is obsessed with the details but never loses sight of the human element. • Experienced: You have a proven track record in Operations, Compliance, H&S, or Sustainability-related roles., • Certified: Knowledge of ISO frameworks is essential; an IOSH certification is highly desirable., • Communicator: You can translate complex regulatory requirements into clear, actionable plans for diverse internal stakeholders., • Adaptable: You thrive in fast-paced environments and can manage multiple deadlines with ease., • Driven: You are self-motivated, practical, and take genuine ownership of your projects. Why Join This Team? This is a role for someone who wants to make a tangible impact. Our client is a business that values flexibility and proactive thinking, offering you the chance to directly contribute to their ambitious growth plans and their commitment to being a socially responsible, world-class healthcare partner.

Job Title: Senior Facilities and Security Manager (MAT Cover) FIXED TERM CONTRACT 12 MONTH MATERNITY COVER - Needed ASAP Location: Multi-site (Head Office and retail locations) Department: Operations Reports to: Director of Operations Direct Reports: • Facilities Manager, • Security Logistics Specialist, • Dotted Line: Office Manager and Executive Assistant Purpose of the Position The Senior Facilities and Security Manager is responsible for leading facilities operations, regulatory compliance (health & safety and fire safety), and security across all business locations, including retail sites and Head Office. The role also provides support on basic risk management and insurance-related matters. This position focuses on safeguarding the organisation, its people, assets, and reputation by ensuring all locations are safe, compliant, and operating to a high standard. With support from a Facilities Manager, the role ensures consistent delivery of facilities excellence across all sites. Working closely with cross-functional teams including Retail, Operations, HR, and Inventory, the role ensures a safe, secure, compliant, and resilient operating environment. Key Responsibilities Facilities Coordination & Operational Oversight • Provide strategic oversight of facilities standards and operational readiness across all locations., • Collaborate with the Facilities Manager to ensure sites are fully equipped and operationally effective., • Oversee planned and reactive maintenance at a governance level, ensuring appropriate prioritisation and escalation., • Act as the senior escalation point for facilities-related risks and operational issues., • Monitor contractor and service provider performance, ensuring service level expectations are met., • Partner with internal teams (e.g., IT, HR, Visual Merchandising, Projects) to integrate facilities requirements into operational changes and site updates. Security • Lead and continuously improve the organisation’s security strategy and governance framework., • Oversee rota planning and performance of third-party security providers., • Foster strong working relationships between operational teams and security partners., • Deliver security awareness and training programmes across the business., • Act as the escalation point for security incidents, supporting investigations and follow-up actions., • Provide oversight for events, high-risk activities, and special projects as required. Health & Safety • Provide senior oversight of Health & Safety across all locations, ensuring consistency in policies and processes., • Work with external consultants and internal stakeholders to maintain regulatory compliance., • Oversee statutory safety roles such as fire wardens, first aiders, and emergency response teams., • Lead crisis management in the event of serious incidents, ensuring effective communication and coordination. Planning & Projects • Support office relocations and space planning aligned with business needs., • Collaborate with project teams on new site openings and developments, ensuring security, compliance, and risk considerations are met. Insurance & Risk Management (Supporting the Director of Operations as required) • Assist with insurance documentation, renewals, and data collation., • Support the preparation of operational information for audits and renewals., • Coordinate with brokers and insurers on administrative matters, escalating strategic issues as appropriate., • Track policy timelines and ensure documentation accuracy., • Support incident reporting and related documentation., • Escalate any emerging risks or compliance concerns to senior leadership. Ideal Candidate • Strong attention to detail with an appreciation for high operational standards, • Excellent communication and organisational skills, • Proactive and hands-on approach, • Ability to manage multiple priorities and work under pressure, • Strong team player with the ability to build effective working relationships, • High level of integrity and professionalism

Sales Performance Manager - London Victoria (Hybrid Working Model) About Us: Verisure is a global leader in professionally monitored security solutions, protecting millions of customers worldwide. In the UK, we are on an ambitious growth journey, driven by performance, innovation, and a strong commercial mindset. The Sales Performance Department is a central pillar of this growth. It is the engine behind our sales incentives, propositions, product launches, performance visibility, and commercial steering. About the role: The Sales Performance Manager leads one of the most strategically important departments in Verisure UK, The role is both a technical and a commercial leadership role. This role owns the design, governance, and optimisation of everything related to sales performance management including commissions creation, sales KPIs, dashboards, incentive schemes, commercial challenges, and product/proposition performance tracking. The position combines strong analytical capability with business leadership. The successful candidate will act as a strategic partner to our leadership teams, ensuring that commercial decisions are data-driven, incentive structures are aligned with business objectives and performance visibility is accurate & reliable. As Sales performance manager you are responsible for ensuring that our £6 Million in yearly sales commissions lead to the best return on investment, in the form of best sales performance and the creation of a stronger and bigger sales structure What you will do: 1. Commission & Incentive Strategy Ownership • Design, implement, and continuously optimise sales commission structures aligned with company growth objectives., • Ensure accurate calculation, validation, and governance of commissions., • Lead the modelling and impact assessment of new commission schemes and incentive programs., • Design and launch commercial challenges and motivational campaigns. 2. Sales Performance Steering & KPIs • Own the definition and governance of sales KPIs across the organisation., • Build and maintain performance dashboards in Power BI for Sales Managers, Directors, and Executive Committee., • Ensure full alignment between KPIs, incentives, and strategic objectives., • Monitor performance trends and proactively identify risks and opportunities., • Translate business strategy into measurable performance metrics. 3. Product & Proposition Launch Support • Lead performance modelling and tracking for new product and proposition launches., • Design incentive mechanisms to support successful rollouts., • Monitor adoption and performance impact post-launch., • Partner with Sales, Marketing, and Operations to ensure commercial success. 4. Reporting & Business Intelligence • Oversee development and optimisation of Power BI dashboards., • Ensure high standards of data accuracy, documentation, and governance., • Translate complex datasets into clear business recommendations., • Improve automation of reporting processes and eliminate manual inefficiencies. 5. Stakeholder Management & Leadership • Act as a trusted advisor to Sales Directors and senior leadership., • Present performance insights clearly to technical and non-technical audiences., • Challenge business assumptions using data-backed analysis., • Lead and develop the Sales Performance team (Analysts). 6. Continuous Improvement • Identify structural inefficiencies in sales processes and propose improvements., • Model business scenarios to support strategic decisions., • Continuously refine commission logic, KPI definitions, and reporting frameworks. What You Will Bring: • Experience in Strategy, Consulting, Sales Performance, Commercial Analytics, BI, Finance, or similar analytical-commercial role., • Ability to manage high-stakes financial calculations with zero-error tolerance., • Advanced Excel proficiency, • Advanced Power BI expertise (DAX, Power Query, data modelling)., • Exceptional attention to detail with a structured and methodical approach., • Excellent communication and stakeholder management skills., • Highly analytical with strong business intuition., • Experience working with automation tools., • Background in sales-led environments, • Familiarity with Snowflake or similar data platforms (nice to have) Benefits: • Hyrbid Working, • Birthday Off, • Medical Insurance Cover, • GymFlex, • Cycle to work scheme, • Perkbox discounts, • Long Term Service Awards, • Employee alarm discount programme (after completion of probation) Diversity & Inclusion Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help. Ready to join our team and make your dream job a reality? Apply today and we’ll get in touch! Be you. Be more. Be Verisure.

ASSISTANT STORE MANAGER LUXURY FINE WATCHES & JEWELLERY CENTRAL LONDON £42K - £46K + Bonus + Commission Outside The Box Recruitment is currently headhunting for an experienced ASSISTANT STORE MANAGER OR SENIOR SUPERVISOR who ideally comes from Luxury fine jewellery /watches OR Luxury fashion / hospitality background. An exciting time to join our client who is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The focus for the Assistant Manager is to support the Boutique Manager and lead, motivate, develop, and drive the sales team to success. The Role: • Reporting to the Boutique Manager and responsible for 2 Supervisors and 15-20 sales Consultants, • Commercially aware and driven – able to use initiative and drive solutions, • Delivering exceptional clientelling services,, • Achieving all targets and KPI’s, • Performance managing, training and developing the team, • Coaching, Leading and motivating a dedicated sales team, • Overseeing stores operations, administration,, • Attending networking / events to help promote the store, • Attention to detail with store and team presentation, • Liaising with head office, • Very security conscious Ideal candidate: • Minimum 2yrs experience as a Senior Supervisor or Assistant Store Manager ideally from a luxury fine watches /jewellery or fashion / hospitality background, • Passionate and knowledge of luxury Watches & Fine Jewellery is ideal, • Able to demonstrate success at selling and mentoring/ coaching a team of 15+ staff, • Sales driven and determined to succeed, • Passionate and commercial about people management - lead, motivate, develop and drive the team to success, • Positive can-do attitude - able to build positive relationships, • Articulate with an excellent command of English both written and spoken any additional languages would be desirable but not essential, • Smart and well-groomed in appearance., • Flexible to attend after work networking events to promote the store and build relationships with B2B and B2C Additional to the basic salary is: Uncapped Commission, 25% bonus, wellbeing benefits, pension, discount To be a part of this expanding company please register your interest by emailing your CV to or call direct 07815939515. Please only apply if you have ‘The Right to Work’ in the UK

We are seeking an experienced and highly professional Reception Manager to lead the reception function at Annabel’s, our world-renowned private members’ club in Mayfair and part of The Birley Clubs. Annabel’s at 46 Berkeley Square spans 26,000 square feet and is home to multiple restaurants, bars, private dining rooms, and a cigar salon. Delivering exceptional service to our Members and their guests is at the heart of everything we do, and the Reception team plays a pivotal role in shaping first and last impressions. As Reception Manager, you will oversee the smooth day-to-day operation of the reception area, ensuring the highest standards of guest care on arrival and departure while leading, developing, and inspiring the team. You will also play a key role in optimising reservations and building relationships within the local luxury network. Key Responsibilities: • Lead the reception team to deliver warm, seamless, and attentive service at all times, • Maintain an exceptional level of guest care from arrival through departure, • Build and maintain strong relationships with Members, regular guests, and VIPs, • Promote and develop a loyal customer base, communicating key information to the team, • Handle members feedback professionally, ensuring concerns are resolved promptly, • Oversee effective utilisation of OpenTable to optimise capacity across services, • Ensure accurate data capture, booking procedures, and updates for cancellations and no-shows, • Use reporting tools to support business growth and informed decision-making, • Recruit, train, and develop the Reception and Maître d’ team, • Conduct performance reviews and implement development plans, • Deliver regular on-the-job training to maintain company standards, • Oversee induction of new team members, • Manage rotas effectively in line with payroll budgets, • Maintain impeccable presentation and professionalism across the team, • Coordinate with restaurant management and operations team to optimise members flow, • Oversee cloakroom operations and members assistance, • Maintain a visible presence in front-of-house areas, resolving issues proactively, • Ensure compliance with health & safety, security, and company procedures, • Monitor reception areas for maintenance issues and liaise with relevant teams About You • Proven experience in a Reception Manager or senior front-of-house role within a luxury hospitality environment, • Strong leadership skills with experience managing and developing teams, • Excellent knowledge of reservation systems desirable, • Exceptional interpersonal and communication skills, • Highly organised with strong attention to detail, • Professional, polished, and discreet, with a passion for outstanding guest service, • Comfortable working in a fast-paced, high-profile environment If you are a confident leader with a passion for hospitality and a commitment to delivering world-class service, we would love to hear from you. Join Annabel’s and play a key role in creating exceptional experiences for our Members and their guests.

At Lyle & Scott, we recognise that all success starts with people. We welcome creativity and value individuals who are passionate about delivering a strong performance. We are a privately owned British brand with almost 150 years of history that has built a reputation for crafting high-quality clothing. We are a brand with true authenticity, heritage and expertise that is recognised throughout the world. We are currently looking for a Retail Facilities and Building Manager. If you are a proactive, solution-focused individual who thrives from working in a fast-paced environment, this could be the right opportunity for you. Role responsibilities: • Delivering project plans from inception to delivery., • Oversee critical path management and operational set for new store launches, • Managing tasks and deliverables supporting senior leaders., • Overseeing budgets, risks and long‑term functional development., • Managing design and consultant teams collaboratively., • Managing teams and stakeholders to achieve KPIs., • Networking and drive best‑practice adoption across programmes., • Applying technical H&S expertise and promote an inclusive culture., • Continuously drive operational efficiency and compliance, • Administer the retail stores and office locations critical records ensuring that the ‘lights stay on’ and the business has a central and accessible record to ensure continued uninterrupted operations., • Ensure Operations Manual, Best Practices and all Store Policies & Procedures are consistent, accurate and kept up to date, • Ensure all stores and office are compliant with Company Operational Policies, inclusive of Health & Safety Procedures Facilities Manager Qualifications / Skills: • Strong project management skills, including new store openings., • Self motivating, • Understanding of basic security and health and safety, • Communication skills, • Decision making, • Problem solving, • IT skills, • Leadership, • Professionalism If you want to make a real difference, this is the role for you... Please apply with your CVs through LinkedIn. Lyle & Scott is an Equal Opportunities Employer and treats all applications purely based on skills and experience.

ABOUT THE ORGANISATION A leading, founder-led investment management firm specialising in insurance-focused strategies, with a global presence and offices in major financial hubs. The firm manages multi-billion-dollar assets across catastrophe bonds and other insurance-linked securities. THE ROLE A leading investment manager is seeking an Operations Analyst with a strong background in investment operations on a permanent, full-time basis. The role is based in London and will support key operational functions as outlined below. MAIN RESPONSIBILITIES • Process investment transactions accurately and efficiently, including trade capture, confirmation, and settlement, • Liaise with front office, dealers, custodians, and counterparties to process security settlements, • Investigate and follow up on outstanding trade confirmations and failed trades, • Perform daily reconciliations of investment records against custodian and counterparty statements, resolving discrepancies, • Identify and implement process improvements to enhance efficiency and reduce operational risk, • Ensure all transactions comply with relevant regulations and internal policies, • Maintain and update internal and external systems with investment and product reference data, • Support product lifecycle events such as onboarding of new funds, restructurings, and liquidations, • Assist with testing and implementation of new systems and enhancements, • Handle ad-hoc requests from internal and external stakeholders, • University degree (BA equivalent) and/or 2–5 years of relevant experience in Operations/Middle Office within the investment management industry, • Strong understanding of financial instruments (fixed income), • Comprehensive trade settlements knowledge; experience with Omgeo CTM and Alert is an advantage, • Process-oriented with strong analytical skills and attention to detail, • Opportunity to work in a fast-growing segment of the asset management industry, • International, inclusive, and dynamic work environment that values innovation and initiative

Security lead, based in London, 45 hours per week (may vary depending on business needs) We are supporting a high-profile and prestigious organisation in Central London in the appointment of an experienced Security Manager. This is a senior, hands-on leadership role responsible for delivering a professional, controlled, and secure environment within this unique location with a heritage and history! The Role Reporting to senior leadership, the Security Manager will take full ownership of day-to-day security operations, ensuring robust procedures, strong team performance, and consistent operational standards. This is a high-visibility position, requiring a confident and composed individual who can lead from the front while maintaining a strong focus on service delivery. Key Responsibilities • Lead, manage, and develop a team of Security Officers, including training, performance management, and rota planning, • Oversee all security operations, ensuring procedures and protocols are consistently implemented, • Monitor and manage CCTV, access control systems, and alarm responses, • Take ownership of incident management, investigations, and reporting, • Maintain accurate records and ensure all documentation is compliant and up to date, • Ensure a proactive and visible security presence across the site, • Manage access control for visitors, contractors, and events, • Support operational teams in delivering a seamless and secure environment, • Maintain and regularly review business continuity and emergency response procedures, • Support the organisation’s Health & Safety compliance, including maintaining standards, monitoring practices, and coordinating basic H&S processes. Candidate Profile • Proven experience in a Security Manager or senior supervisory role within a high-end, corporate, or high-profile environment, • Armed Forces or similar service background highly desirable, • Strong leadership experience with the ability to motivate, develop, and manage teams, • Excellent judgement and decision-making capability in dynamic environments, • Professional, discreet, and highly presentable at all times, • Strong communication skills, with the ability to engage confidently with stakeholders, • Experience managing security systems including CCTV and access control, • Structured, disciplined, and detail-oriented approach Opportunity • Join a prestigious Central London organisation in a key leadership role, • Operate in an interesting and professional environment with high standards, • Opportunity to transition or further develop a military or service-led career within a civilian setting, • Make a direct impact on operational excellence and security delivery

Events Coordinator (Events + Catering + Reception Support) London | Financial Services | Corporate Real Estate Team Central London Up to £45,000 + generous package & opportunities We are recruiting an Events Coordinator for a prestigious financial services organisation in London. This is an exciting opportunity to join a highly professional Corporate Real Estate team responsible for Hospitality, Events, Facilities, and Workplace Experience. This role requires a unique blend of Events, Catering, Reception and Customer Service support. It would suit a bright graduate with approximately 3 years’ experience who is looking to develop within corporate events long term. The Role This is a hands-on, varied position supporting the delivery of internal corporate events while also providing high-quality catering and reception support. You will work closely with the Events Manager, taking ownership of food and beverage coordination, assisting with event delivery, and providing reception cover when required. A flexible, service-driven mindset is essential, as the role involves ad hoc support across multiple areas of workplace experience. The successful candidate will be comfortable working across Events + Catering + Reception in one integrated position and will not view reception responsibilities as a step down, but rather as part of delivering an exceptional employee and guest experience. Key Responsibilities • Support the planning and execution of internal corporate events., • Oversee and deliver catering operations, including food preparation coordination, supplier liaison, and service setup., • Provide hands-on food and beverage support (no in-house chef model)., • Coordinate meeting room setups, breakdowns, and hospitality arrangements., • Maintain catering standards equivalent to a high-performing international corporate office model., • Provide reception cover during lunch periods and annual leave., • Act as a welcoming, professional first point of contact for guests and employees., • Assist with ad hoc internal events and flexible operational support., • Liaise with Facilities, IT/AV, Security and other internal teams., • Maintain event and catering inventories and manage supplier relationships. Ideal Candidate Profile • A bright graduate with circa 3 years’ experience supporting corporate events., • Demonstrable catering experience (essential)., • Experience in reception or front-of-house roles, with confidence providing cover., • Strong customer service ethos and genuine passion for hospitality., • Comfortable working flexibly and picking up varied responsibilities., • Organised, proactive, and calm under pressure., • Impeccable presentation and communication skills., • Experience within a corporate or professional services environment preferred., • Proficient in MS Office; experience with event systems such as Cvent advantageous. Why Apply? This is an excellent opportunity to join a prestigious financial services firm and develop within a structured, professional events team. The role offers long-term growth potential for someone who wants to build a career in corporate events and workplace hospitality.

Senior Technical Support Manager (Global Director) Core & Digital Banking | SaaS & Cloud Platforms Own Platform Resilience. Lead Global Support Transformation. 📍 Location: London 🆔 ANKH ID: 233 Why This Role Matters This is a global leadership role at the heart of a cloud-enabled banking platform, where customer trust, platform resilience, and operational excellence directly impact revenue, reputation, and long-term growth. As Senior Technical Support Manager, you will own the evolution of a worldwide support organization supporting mission-critical core and digital banking platforms. Your mandate is not just to “run support”, but to transform how support operates in a SaaS-first, always-on banking environment. This role is ideal for a senior leader who wants enterprise-scale influence, visibility at executive level, and ownership of one of the most critical functions in a modern fintech. The Opportunity Our client is a global fintech innovator delivering core and digital banking solutions to banks across multiple regions. As the platform footprint and SaaS adoption continue to scale, the Support function is being repositioned as a strategic capability, not a reactive one. You will lead this shift — redefining operating models, strengthening governance, and ensuring customers experience reliability, transparency, and confidence at scale. What You Will Own • Global ownership of incident, problem, and escalation management across enterprise banking customers, • Team Leadership of a Global Team of 30+, • Leadership of the transition to a cloud-first, SaaS-aligned support model, including tooling, processes, and engagement frameworks, • Executive-level communication and ownership during critical platform events, acting as the senior escalation authority, • Operational governance covering SLAs, regulatory compliance, security, and data-privacy requirements, • Build, scale, and lead a high-performing global support organisation, including strategic expansion of the Lisbon hub, • Oversight of implementation-to-support transitions, ensuring Day-2 readiness and knowledge continuity, • Deep collaboration with Product, Engineering, IT, and Services to improve root-cause resolution and platform stability, • Introduction of automation, AI, and proactive monitoring to reduce incident volume and resolution time, • Continuous improvement of global support standards, metrics, and customer experience, • Representation of Support in senior leadership forums, influencing roadmap and investment decisions What Makes You a Strong Fit • 10+ years in senior technical customer support or service leadership roles, ideally within banking or financial technology, • Proven experience leading global, distributed teams in complex, regulated environments, • Strong understanding of on-premise and SaaS/cloud support operating models, • Demonstrated success driving operational transformation, not just steady-state operations, • Deep experience with incident management, escalation governance, and executive communication, • Ability to operate calmly and decisively in high-urgency, high-visibility situations, • Strong stakeholder management skills across Product, Engineering, and Commercial leadership, • Willingness to work across time zones and travel occasionally Relevant Technology & Industry Exposure Experience supporting platforms or services from vendors such as: Temenos, Mambu, Backbase, nCino, SAP Fioneer, FIS, Finastra, Oracle Banking, Avaloq, TCS BaNCS, Thought Machine, Infosys Finacle, Q2, Sopra Banking Software, Intellect Design Arena, Tuum, 10x Banking, Fiserv, or similar enterprise banking platforms. Why Join • Global ownership of a mission-critical function within a leading fintech, • Direct impact on platform reliability, customer trust, and SaaS scalability, • High visibility with executive leadership, • Opportunity to shape how enterprise banking support operates in a cloud-first world Application Details Only shortlisted candidates will be contacted. Applications without a detailed CV or without meeting the core requirements will not be considered. If you do not hear from us within 15 days, your profile will be retained for future opportunities.

HR Advisor Location: Remote (UK-based) Salary Range: £45,000 per annum Security Clearance: BPSS Reports to: HR Manager The Company: Amber Labs is a cutting-edge technology consultancy on a mission to accelerate innovation. We empower autonomy, encourage experimentation, and foster rapid learning to deliver exceptional value to our clients. Collaboration is at our core, our teams of consultants, analysts, and support staff work seamlessly to reduce risk and speed up delivery. The Role We are seeking an experienced HR Advisor to play a key role in building a resilient, scalable HR function within our growing technology consultancy. This role will act as the primary day to day HR partner for managers, providing trusted advice on employee relations, performance management, and people processes, while working closely with the HR Manager on strategic initiatives. You’ll balance hands-on delivery with forward-looking improvements to how we support our people. Key Responsibilities Employee Relations & Manager Support • Act as a first point of contact for line managers on employee relations matters, including performance, absence, disciplinary, and grievance cases, • Lead ER cases end-to-end, ensuring fair, consistent, and legally compliant outcomes, • Coach and support managers to build confidence and capability in people management, • Build strong relationships with stakeholders across the business, • Support workforce planning, organisational change, and role design discussions, • Ensure HR practices align with UK employment law and best practice, • Lead on updating and embedding HR policies and procedures, • Support preparation for tribunals, settlements, and external legal engagement, • Lead or support HR initiatives across performance management, wellbeing, engagement, and DE&I, • Improve HR processes, documentation, and use of HR systems, • Work closely with the HR Administrator to ensure smooth HR operations, • Provide guidance, quality assurance, and informal mentoring, • Act as deputy to the HR Manager during periods of absence where appropriate Requirements • Strong experience in an HR Advisor role within the UK, • Proven track record of independently managing ER cases, • Solid working knowledge of UK employment law, • Experience in a fast-paced, consultancy, or tech environment, • Confident stakeholder management and coaching skills, • Pragmatic, people-focused, and solutions-oriented approach, • CIPD Level 5 or working towards (or equivalent experience) Benefits • Remote-first working, • Private medical insurance (Aviva) after probation, • EV salary sacrifice scheme (After 1 year service), • Access to Perkbox, • Employee referral bonus Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: • Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued., • Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all., • Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. This role at Amber Labs is Fulltime, and all employees are required to meet the Baseline Personnel Security Standard (BPSS. Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.) What Happens Next? Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.

Business Development Manager - Solutions Consulting - Google Cloud Searce is expanding its Google Cloud and technology services footprint across Europe, and we are hiring a Solutions Consulting professional to lead enterprise growth, drive new strategic accounts, and shape transformational cloud outcomes for clients. Searce is a modern technology consulting firm that empowers clients to futurify their business with cloud, AI, data, analytics, software engineering, managed services, and digital transformation solutions. What You’ll Lead & Sell You will be responsible for opening and growing strategic enterprise accounts with a consultative approach focused on outcomes and business transformation. This includes: Core Google Cloud Platform (GCP) Solutions • Google Cloud Platform (GCP) – compute, networking, serverless, containers, • Vertex AI, GenAI, AI/ML Platforms – advanced AI solutions and managed services, • BigQuery & Data Analytics – data warehouses, analytics pipelines, • Anthos, Kubernetes & Cloud Infrastructure modernisation, • Security, governance, and compliance tooling, • Cloud modernisation & migration consulting, • Data & analytics implementation, • Applied AI & machine learning solutions, • Full-stack engineering and product delivery, • Future of work transformation using collaboration platforms What We’re Looking For • 7-10 years of enterprise technology sales / solutions consulting experience, • Deep understanding of the Google ecosystem and cloud value selling (essential), • Proven track record acquiring and expanding large enterprise accounts, • Success closing multi-year, 6–7 figure transformation deals, • Comfortable leading long, strategic sales cycles with cross-functional teams, • Experience engaging at executive levels (CIO, CTO, CDO) across industry sectors 💼 The Opportunity • Competitive base salary, • Uncapped commission with significant earning potential, • Senior leadership influence on go-to-market strategy, • Opportunity to shape and expand Searce’s European GCP footprint Welcome to Searce The ‘process-first’, AI-native modern tech consultancy that's rewriting the rules. We don’t do traditional. As an engineering-led consultancy, we are dedicated to relentlessly improving the real business outcomes. Our solvers co-innovate with clients to futurify operations and make processes smarter, faster & better. We build alongside our clients. Not for the vanity metrics. But for the transformation to embed lasting competitive advantage for our clients. The result? Modern business reinvention, built on math, tech, and clarity of purpose The DNA of a ‘Searcian’ superpowers we value. The ‘happier’ core • happier-at-heart: humble, adaptable, positive, passionate, innovative, excellence-minded, responsible., • happier-in-action: Not just a poster on the wall; It's how we make decisions, treat each other, show up for clients & hire or promote people., • Thinks like a founder. Acts like an owner., • Always in Beta: Relentless curiosity. Openness to learn, un-learn, and re-learn., • Real Optimist: Views all setbacks as opportunities., • Believes in truth over comfort. Ideas over titles. Learning over knowing., • Embraces chaos with calm. Evolves faster than the market. Interested? Join the ‘real solvers’ If you have a strong record of winning strategic cloud deals and are excited to grow a high-value Google Cloud practice across Europe, we want to hear from you.

Join the magic at Biscuiteers! We’re the award-winning luxury gifting brand known as the NET-A-PORTER of biscuits. Since 2007, we’ve been hand-icing joy into every biscuit, and in 2025 alone, we iced approximately 3 million! Our aim is to provide a seamless, joyful experience that delivers a little magic, one hand-iced biscuit at a time. As well as our eCommerce business, we have a Notting Hill biscuit boutique, where we offer ‘School of Icing’ events, teaching our customers to ice like an expert, while they enjoy a cup of tea or coffee…or even a glass of Prosecco. We also work with a huge range of wholesale and corporate clients, creating bespoke and branded designs for every occasion. We are guided by our four core values ; Innovative, Collaborative, Entrepreneurial, and Driven . These values live through the creativity of our products , the way we work together, the focus on results attitude and the energy and positivity with which we approach all we do . Who we’re looking for… An exciting opportunity has arisen for a Fixed term Contract as a Maternity Cover Boutique Manager in our Icing Café and Boutiques, in Notting Hill. As a key part of our dedicated team, you will oversee the successful running of the store, making sure we meet targets and offer a great shopping experience to all our visitors. This will involve: Key Responsibilities Café & Events Operations • Oversee the day‑to‑day running of the café service and all events, including afternoon teas, hen parties, children’s parties, and birthday celebrations., • Deliver exceptional customer service and act as a role model for service standards., • Lead, motivate, and support the team to deliver an excellent customer experience., • Manage staffing rotas and ensure appropriate resourcing levels., • Drive product sales and work proactively to meet and exceed targets., • Control stock levels, manage deliveries, and maintain accurate records., • Take responsibility for all security procedures., • Ensure full compliance with Health & Safety, Food Hygiene, and Food Safety standards. You will need… • At least 2 years’ supervisory or managerial experience within a premium or luxury retail environment., • A natural ability to engage with customers and a genuine passion for delivering exceptional service., • Confidence in driving sales performance and achieving targets., • Strong communication and interpersonal skills, with the ability to build rapport effortlessly., • Flexibility to work weekends and adjust your schedule around events and shop opening hours., • A positive, proactive, and hands‑on approach to all aspects of the role., • Genuine enthusiasm for the position and for the Biscuiteers brand. Why you’ll love it here... We’re a creative, fun-loving bunch who work hard, celebrate big, and genuinely care about each other and the planet. Here’s how we sweeten your working day: • Shopping – 35% staff discount on all our beautiful products, • Travel – Cycle to Work Scheme available, • Bring your friends – Staff referral scheme with up to £500 reward, • Birthday treats – A gift to celebrate your special day, • Social life – Annual staff party, Christmas lunch, and Biscuiteer Awards, • The Future – Automatic pension contributions with ethical fund options What our team says about us… “The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop. A good place to learn in a fun, energetic environment with a really knowledgeable and passionate team.” “Great people to work with!” “People are lovely and supportive. A good company to develop your skills and grow” “The staff are lovely. Really committed to the business and everyone helps each other out.” If you are interested in this role, please apply.

About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Overview The ServiceNow IRM Product Manager is responsible for defining, shaping and leading the delivery of ServiceNow Integrated Risk Management solutions within client environments. The role operates at a senior level within the ServiceNow Practice and is accountable for product direction, stakeholder engagement and value realisation across complex programmes. This role combines product ownership, domain expertise and client advisory responsibilities. The individual is expected to work autonomously, represent the consultancy with credibility at executive level and ensure that ServiceNow IRM solutions align with regulatory obligations, risk frameworks and organisational strategy. Key Responsibilities Product Strategy and Ownership - • Define and maintain the vision, roadmap and value proposition for ServiceNow IRM engagements., • Translate regulatory, risk and compliance requirements into scalable and sustainable platform solutions., • Lead discovery sessions and product workshops to define scope, outcomes and priorities., • Own and prioritise the product backlog based on business value, regulatory exposure and technical feasibility., • Provide subject matter expertise on ServiceNow IRM capabilities and platform evolution. Client Engagement and Advisory - • Act as a senior, client-facing advisor to risk, compliance, audit and technology stakeholders., • Facilitate executive discussions on governance transformation, risk visibility and compliance automation., • Provide strategic guidance on IRM operating models, process design and maturity uplift., • Develop business cases and track value realisation., • Manage scope, expectations and stakeholder alignment in complex delivery environments. Delivery Oversight - • Collaborate with architects and delivery teams to ensure solutions follow ServiceNow best practice and platform standards., • Oversee solution design across areas such as:, • Policy and Compliance Management, • Enterprise and Operational Risk Management, • Control Testing and Continuous Monitoring, • Audit Management, • Third-Party Risk Management, • Regulatory Change Management, • Operational Resilience and Business Continuity Management, • Ensure alignment with platform governance, data model integrity and integration strategy., • Identify and mitigate risks relating to compliance gaps, adoption challenges and technical debt. Governance and Quality - • Establish appropriate product governance structures within client programmes., • Define and monitor KPIs relating to compliance coverage, control effectiveness and automation., • Promote standardised delivery approaches and reusable assets within the consultancy., • Contribute to internal capability development and thought leadership in the IRM domain. Experience and Qualifications: • Significant experience in IRM and wider GRC, including strong hands-on experience with ServiceNow IRM., • Proven experience operating as a Product Manager or Product Owner within enterprise ServiceNow programmes., • Strong understanding of recognised risk and control frameworks such as ISO 27001 & 31000, NIST, COSO, DORA and COBIT and the ability to align ServiceNow IRM solutions to evolving regulatory and industry standards., • Experience operating within regulated environments and managing compliance requirements., • Demonstrated ability to work independently in senior, client-facing roles., • Experience within a consultancy or professional services environment is desirable., • Relevant ServiceNow certifications are advantageous., • Demonstrable experience in Operational Resilience and Business Continuity Management, including scenario testing, impact tolerances, business impact analysis and regulatory resilience requirements where applicable. Core Competencies: • Executive-level communication and stakeholder management, • Strategic thinking combined with practical delivery focus, • Risk-based prioritisation and sound decision-making, • Workshop facilitation and structured requirements definition, • Commercial awareness and outcome-driven mindset, • Ability to operate autonomously with minimal supervision Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Priorities your health with our comprehensive Private group fund provided by WPA. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Windows Server Upgrade Technology Project Manager Location: London 3 days on site Contract type: FTC Role Purpose Lead the delivery of a Windows Server upgrade programme for a global professional services organisation, ensuring the enterprise server estate remains secure, supported, and compliant with internal security standards and external regulatory requirements. This role is responsible for planning and delivering upgrades across Windows Server platforms within both data centre and hybrid environments, while minimising risk to business critical applications and services. Key Responsibilities • Develop and maintain the delivery plan for a large scale Windows Server upgrade programme, aligned with technology strategy, security standards, and agreed timelines., • Lead end to end project management of Windows Server upgrade activity including estate discovery, upgrade planning, dependency management, testing, cutover, and decommissioning of legacy operating systems., • Work closely with Infrastructure, Operations, Application Owners, Architecture, and Information Security teams to confirm scope, upgrade approach, and non functional requirements such as availability, performance, resilience, and security., • Coordinate server upgrade and migration activity ensuring clear runbooks, tested rollback plans, and approved maintenance windows are in place., • Identify and manage risks associated with unsupported operating systems, application compatibility, service availability, and security exposure., • Oversee third party vendors and partners supporting upgrade or remediation workstreams, ensuring delivery aligns with scope and quality expectations., • Maintain governance artefacts including project plans, RAID logs, dependency tracking, and status reporting, escalating issues and risks through appropriate technology governance forums., • Coordinate testing and validation activities including functional testing, security validation, and operational acceptance prior to service handover., • Support operational handover to Infrastructure and Operations teams, ensuring documentation, monitoring, and support arrangements are established., • Ensure legacy servers are formally decommissioned in line with enterprise asset management, security, and data disposal policies. Required Experience • Proven IT Project Manager with experience delivering infrastructure or platform upgrade programmes within complex enterprise environments., • Demonstrable experience leading Windows Server upgrade initiatives including large scale estate remediation or operating system refresh programmes., • Strong understanding of Windows Server environments, upgrade approaches, and dependencies across applications and infrastructure services., • Experience coordinating upgrades in environments with business critical and regulated systems., • Strong stakeholder management with experience working across Infrastructure, Operations, Application teams, Information Security, and third party vendors., • Experience operating within formal IT governance, change control, and service transition frameworks., • Awareness of security, compliance, and vendor support lifecycle requirements relating to operating system platforms., • Strong delivery discipline with experience producing and maintaining project plans, RAID logs, and senior level reporting., • Experience within professional services, financial services, or other regulated industries is beneficial.

Full-time, Permanent role Base Salary: DOE Bi-annual discretionary performance bonus Location: Varies in London (Townhouse Office and Client Property) Salary is based on an 8-hour workday, 5 days per week, with standard hours of 8am – 4pm or 9am-5pm , with one hour lunch break, to be flexible according to business needs and client requirements. Any hours worked in overtime to the above schedule shall be paid as pro-rata of the weekly salary. TOWNHOUSE For the past 13 years, the team at Townhouse has been making our clients’ dreams a reality. Having trained at some of the world’s most exclusive hotels, luxury and highly personalised service is in our DNA. Our passion for hospitality and delivering impeccable service is what allows us to provide our clients with the most comprehensive lifestyle management. JOB SPECIFICATION The Housekeeper is responsible for maintaining prime residential properties to an exceptional standard of cleanliness, presentation, and organisation. This role requires professionalism, flexibility, discretion, and complete respect for client privacy, ensuring all residences are cared for in a calm, efficient, and detail focused manner. A hands-on approach with close attention to detail and a commitment to exceptional household standards. Administrative • Participate in staff meetings as scheduled, • Participate in training activities as deemed necessary, • Produce clear and accurate reports detailing daily activities across the various properties. Suppliers & Procurement • Take responsibility for checking and managing all housekeeping and household supplies, ensuring appropriate stock levels are maintained without unnecessary overstocking. Health & Safety • Adhere to Health and Safety standards and be aware of emergency procedures and report hazards to Account Manager & Director of Private Residences. Responsibilities • Act as the point of contact for the principal, their guests, and the entire household team whilst the client is in residence., • Deliver meticulous daily cleaning and presentation of all assigned areas, ensuring each residence is maintained to impeccable, guest-ready standards at all times., • Execute structured deep cleaning programmes across all properties, proactively planning seasonal requirements (including spring cleans, wardrobe transitions, and annual refreshes) to preserve the condition and longevity of interiors., • Coordinate all laundry services with the approved trusted provider, overseeing collection, return, quality control, and careful handling of delicate and couture garments., • Manage and maintain wardrobes to an exceptional standard, including organisation, seasonal rotation, garment care, storage optimisation, and inventory awareness., • Provide discreet and detail-oriented packing and unpacking services, ensuring garments and personal effects are handled with the utmost care and in accordance with client preferences., • Maintain forward awareness of occupancy schedules, anticipated arrivals, and high-profile visits, ensuring properties are prepared in advance and any operational considerations are communicated promptly., • Oversee all housekeeping operations to ensure the prompt and efficient execution of all duties to the highest of standards., • Supervising the work of temporary staff, service providers, and any other household and non-household employees to ensure our high standards are reflected and maintained in their work., • Ensure time sheets are completed on a daily basis., • Adhere to the housekeeping rotas established by the Director of Private Residences, proactively anticipating operational needs by monitoring upcoming arrival dates and communicating any concerns, required changes, or scheduling pressures in advance., • Uphold the Townhouse Values by maintaining a professional appearance at all times and ensuring correct uniform standards are followed., • Ensure the security and privacy of the property and principal is maintained at all times. Be accountable for all visitors and ensure they follow the properties privacy policy., • Provide support directly to the team on the floor., • Demonstrate leadership through a hands-on approach., • Provide detailed feedback regarding any preferences and observations made for the principal House and their guests to Account Manager. REQUIREMENTS • Minimum 3–5 years’ experience working within private UHNW / UHNWI households., • Strong knowledge of high-end materials, luxury finishes, fine fabrics and couture garments, with confidence in their appropriate care and handling., • Ability to work both independently and collaboratively within a professional household team., • Well-spoken with a strong command of written and spoken English., • Comfortable working within a dynamic, fast-paced and ever-changing private household environment., • Highly trustworthy, organised and exceptionally detail-oriented., • Impeccable personal presentation; no visible tattoos or facial piercings while on duty., • Full right to work in the United Kingdom., • Willingness to undertake a short, paid practical assessment (approximately 2–3 hours) following a successful interview. BENEFITS Our commitment to providing our clients with exceptional service carries through to our commitment to providing our team with an exceptional working environment. A thorough appraisal cycle will ensure your growth and development are constantly driven to ensure your goals and aspirations are obtainable. We drive a diverse and inclusive experience and pride ourselves on our individuality and personal flair yet are united together by our passion for service. In this role you will receive: • 28 days of annual leave (including bank holidays), increasing by one day per year after two years of service, up to a maximum of 33 days., • Bi-annual performance and end-of-year discretionary bonuses., • The opportunity to be part of a small, collaborative team where every voice is heard., • An Aviva pension scheme after probation is successful., • Monthly team social events., • Summer and winter team events., • One month of paid sabbatical after five years of service., • Uniform

Mechanical Construction Manager | £600 Million Development in London Salary: Up to £85,000 + Competitive Package Location: Central London (Salisbury Square) Are you a leadership-driven mechanical professional looking to oversee a landmark development in the heart of London? My Client is seeking a highly skilled Mechanical Construction Manager to join their team on a prestigious Development in Central London. In this role, you will take full ownership of on-site mechanical operations, driving excellence in safety, quality, and efficiency. You will be the pivot point between project planning and boots-on-the-ground execution, ensuring our high standards are met at every stage of the build. Your Day-to-Day Responsibilities: • Safety Leadership: Assume total leadership regarding site safety; implement the site safety plan, enforce rules, and lead by example to ensure an injury-free environment., • Team Management: Supervise on-site personnel and manage labor resources to ensure maximum productivity., • Operational Excellence: Support the Project Manager in planning labor and material resources, utilizing purchasing systems for cost-effective procurement., • Quality Control: Inspect all materials prior to installation to ensure they comply with project specifications and are fit for use., • Development: Manage and train apprentices, ensuring all employees have the necessary expertise and training to perform their roles., • Resource Management: Oversee plant maintenance and security, ensuring all hired plant is off-hired immediately after use to reduce costs., • Reporting: Maintain site discipline, complete accurate timesheets, and assist in the final handover of systems to the client. What They Are Looking For: To be successful in this role, you will need a blend of technical expertise and strong interpersonal leadership skills. • Qualifications: Formal Mechanical qualifications are essential., • Experience: Proven track record in a similar Construction Management role within the mechanical sector., • HSE Knowledge: Deep understanding of Health, Safety, and Environmental systems., • Leadership: Ability to identify team strengths and weaknesses to optimize performance on-site., • Commercial Awareness: A focus on reducing costs and working efficiently under project timelines. Why Join? My client pride themselves on being more than just a contractor; they are a career-builder. • Career Progression: They offer clear pathways for advancement and prioritize upskilling internal talent., • Health & Wellbeing: Access to our Wellbeing Network (including 80+ Mental Health First Aiders), a dedicated Health & Wellbeing Calendar, and a comprehensive Employee Assistance Programme., • Sustainability & CSR: Join a team committed to being ESG Citizens, reducing their environmental footprint in the communities we serve., • Comprehensive Package: A competitive salary of up to £85k supplemented by a benefits package designed to support your health and your future. Ready to lead on one of London's most significant developments? Contact Matt Jones on 07711 370552 or

Project: 300MW BESS integrated with 2.6GW Offshore Wind Farm via HVDC Location: Primarily remote (UK-based preferred), with travel to Norwich and London Role Overview We are seeking a specialist engineer to support the BESS Technical Lead with the integration of a large-scale Battery Energy Storage System (BESS) with a major offshore wind farm connected via HVDC. This is a technically challenging and high-profile role focused on ensuring robust integration between the BESS, HVDC system, offshore wind plant, control systems, trading and optimisation platforms, and operational stakeholders. The role has a particular emphasis on the BESS interfaces and requires an engineer who can provide input into the development of the operating philosophy, control philosophy, and interface design across multiple systems and parties. This individual will play a key role in ensuring the integrated system is operable, reliable, commercially optimised, and validated through practical testing that the BESS is grid code compliant. Key Responsibilities 1. BESS–HVDC–Offshore Wind Integration • Support the design and coordination of the control interfaces between the BESS and HVDC system across a range of operating scenarios., • Define and manage key integration interfaces between the BESS, offshore wind farm, HVDC controls, plant controllers, and other relevant OEM systems., • Support the BESS Technical Lead to provide input into the development of the overall integrated operating and control philosophy for the BESS, HVDC system, and offshore wind plant., • Support the BESS Technical Lead working closely with OEMs and project stakeholders to ensure the integrated solution is correctly designed, built, tested, and commissioned. 2. Trading, Revenue & Operational Interfaces • Lead the definition of BESS interfaces related to trading, dispatch, and revenue optimisation, including interfaces with the optimiser platform., • Ensure control logic and system design appropriately reflect network constraints, including restrictions arising from shared grid connection arrangements, offshore wind generation conditions, HVDC operating constraints, and wider transmission system limitations., • Develop the functional approach to automatically limit or adjust traded power when plant or grid constraints apply., • Coordinate interfaces between the BESS and the trading optimiser, the BESS OEM for warranty, maintenance, and condition monitoring signals, and the 24/7 control centre supporting NESO and the BESS owner/operator. 3. Technical Leadership & Interface Management • Provide technical leadership across complex multidisciplinary interfaces involving controls, SCADA, commercial/trading systems, OEM platforms, and grid compliance functions., • Act as the glue across multiple technical and commercial workstreams to ensure a coherent and reliable end-to-end solution., • Manage model and interface coordination between different OEMs, particularly where control interactions between the BESS and HVDC are critical., • Work closely with the Plant Control Engineer for the HVDC and offshore wind plant to ensure aligned design and testing., • Work closely with the Lead BESS HV Engineer to ensure aligned design and testing. 4. Grid Code Compliance & Testing • Lead the BESS aspects of UK grid code compliance planning and testing by working closely with the Plant Control Engineer for the HVDC and Offshore Windfarm as well as the overall commissioning team., • Support and coordinate compliance activities with NESO, including a practical understanding of E-ON, I-ON A, I-ON B, and FON working closely with the Design & Compliance Manager as well as the Grid Connection Manager., • Good understanding of operational tripping schemes and the compliance testing associated with this., • Ensure that control design, plant operation, and interface behaviour support successful compliance demonstration., • Coordinate with specialists responsible for compliance studies, testing, and technical evidence packages., • Develop Grid Code Compliance test procedures using Ørsted templates and formatting that are familiar to NESO., • Prepare Grid Code Compliance test results and reports using Ørsted templates and formatting that are familiar to NESO. 5. Integrated Control Design Documentation • Produce and maintain the integrated documentation required to pull together inputs from different packages, contractors, and OEMs for the BESS control design implementation., • Develop clear, structured documentation covering operational modes, operational tripping philosophy, control schemes, and key interface definitions., • Ensure documentation clearly defines interfaces with neighbouring systems, including the HVDC system, offshore wind plant, plant control systems, control room, trading and revenue, Optimiser, the Transmission System Operator (TSO). This is an exciting opportunity to play a leading role on a first-of-a-kind, large-scale integrated energy project, combining a 300MW BESS with a 2.6GW offshore wind farm via HVDC. The role offers the chance to work across a wide range of technical and operational disciplines, including power system integration, plant and control systems, SCADA, trading and revenue optimisation, operational/control room interfaces, grid code compliance, and technical coordination across multiple specialist functions. Requirements: • Essential, • Strong experience in the integration of Battery Energy Storage Systems (BESS) into complex power projects., • Demonstrable experience with control interfaces between the BESS and other plant systems, ideally including HVDC, renewable generation, or grid-connected infrastructure., • A basic understanding of communication network infrastructure and cyber security., • Good understanding of BESS trading, dispatch, and revenue optimisation interfaces in the UK market., • Experience defining or managing interfaces with optimisers/trading platforms, OEM control systems, SCADA and plant control systems, and remote operational/control centers., • Strong understanding of how shared grid connection constraints impact BESS operation and traded power availability., • Experience with co-located BESS projects sharing a grid connection with other generation assets, such as offshore wind, onshore wind, solar, or other generation plant., • Ability to develop and manage an integrated operating and control philosophy across multiple systems and stakeholders., • Good working knowledge of UK grid code compliance processes for large grid-connected plant, including practical awareness of testing and energisation stages., • Understanding of REMIT considerations regarding trading and implication of where data/signals are sent., • Experience producing integrated technical documentation that consolidates control design inputs, operating philosophies, trip logic, and interface requirements across multiple OEMs and packages., • Desirable, • Experience working on projects involving HVDC-connected offshore wind., • Broader understanding of power systems and control interactions, sufficient to manage technical interfaces and challenge OEMs effectively., • Familiarity with grid code compliance studies, even if not personally conducting PSCAD or PowerFactory simulations., • Awareness of related areas such as SCADA integration, metering interfaces, protection interactions and control room operations., • Prior experience coordinating across multiple OEMs and contractors in a complex delivery environment. Technical Capability Profile • The successful candidate will not be expected to personally carry out PSCAD or PowerFactory studies, but should have sufficient knowledge of power system behaviour, control interactions, and dynamic plant integration to:, • understand the implications of study outputs;, • manage technical discussions with OEMs and consultants;, • review interface assumptions;, • ensure appropriate integration between BESS and HVDC control systems; and, • support the delivery of a technically robust and compliant solution. Qualifications • Degree in Electrical Engineering, Control Systems Engineering, or similar relevant discipline., • Master’s degree preferred., • A solid background in control theory, and practical site experience especially grid code compliance testing. Location & Travel • UK-based candidates are strongly preferred., • The role is primarily remote, but regular travel will be required., • The project site is in Norwich, and the optimiser provider / employer offices are in London., • Candidates should expect travel of approximately 1–2 days per week, depending on project phase., • During key periods—particularly grid code compliance testing, initial energisation, and early operational phases—a greater site presence in Norwich will be required to support issue resolution and successful delivery., • For site visits, the consultant must bring their own work clothes and basic PPE., • We offer a flexible and professional working environment. What matters most is delivery: when face-to-face collaboration or on-site support is needed, the successful candidate must be willing to travel accordingly.

Competitions / Tournament Manager - Sport London | £40-45k + bonus & benefits Competitions / Tournament Manager sought by a global sports federation, to lead the administration for major sports events across the calendar year. The successful candidate will have previous experience in event operations & administration within the sports industry, whilst also having strong event planning & project management skills. This role will also oversee 2 more junior team members and therefore, line management experience would be very beneficial. This is an excellent opportunity to join a globally recognised organisation within a tier-1 sport, and play a key role in the delivery of high-profile events. Day-to-day: • Create and maintain a Master Plan to ensure timelines and action points are adhered to, addressing any issues or delays as they arise., • Take responsibility for the upkeep and maintenance of the Master Plan, sharing updates and information with relevant departments as required., • Serve as the central point of contact across all departments, maintaining oversight of all aspects Events, including sports operations, ticketing, transportation, hotels, security, live streaming, and communications., • Act as the main point of contact for all participating nations at this level., • Allocate and manage responsibilities assigned to team members. Key Skills: • Experience working in an international environment, particularly in international relations with federations or governing bodies., • Proven background in event administration, within the sports industry, • Strong planning and organisational abilities, with the capacity to prioritise effectively and work independently., • Advanced IT proficiency, particularly in developing and managing detailed project plans., • Excellent analytical skills, with the ability to assess playing formats and interpret sporting data and statistics etc. If this role looks of interest, please apply with your most up-to-date CV and we will be in touch to discuss the role in more depth.

A core pillar of the client’s technology strategy is to provide strong and scalable foundations. Leveraging cloud, they create and manage platforms servicing our internal stakeholders with a customer-first mindset. They enable and empower teams to become self-sufficient while providing guardrails to protect the organisation. The Program Manager will be responsible for managing a group of interconnected, cross-functional projects to achieve the long-term Infrastructure Transformation goals. This is a key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will work closely with Technology Directors as well as with cross-functional business partners, vendors, retail operations & technology. The ideal candidate will have a history of demonstrated results leading large, cross-functional teams to accomplish complex projects across matrixed organisations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, invent and simplify processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities Program Management: • Oversee large, complex cross-functional initiatives through the project life cycle, • Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals, • Develop business and technical project plans and ensure that all initiatives within the portfolio are executed on scope, on schedule and on budget, and within the organisation’s best practices and standards, • Provide program updates and communicate effectively to the sponsors and stakeholders, • Monitor and manage program Opex and Capex budgets and constraints, • Serve as a trusted advisor to Cloud Infrastructure CoEs, Project Sponsors and Key Stakeholders regarding project issues, options and opportunities and product capabilities, • Drive program progression through exceptional user engagement, crisp communications designed with the user in mind, tight planning and delivery, and follow-through on commitments. Cloud Infrastructure Technology Capabilities Management/Thought Leadership: • Display a comprehensive understanding of the organisation’s overall suite of services, operating platform(s), business strategy and priorities by identifying gaps, driving change, and influencing project-related decisions to achieve project goals and delivery of desired results Risk Management & Analysis: • Mitigate risks, resolve issues, and manage resources to successfully meet program goals and deliverables, • Ensure initiatives are effectively managed by Project Leads; assist in the resolution of the critical issues that may derail a program, provide solutions, • Ensure all potential risks (Data Management, Systems Risk, Web/Internet Security, etc.) are identified and all impacted stakeholders engaged Leadership/People Management: • Coach Project Managers, Business Analysts, and project team participants to build and develop a strong cross-functional team, • Set clear expectations and hold people accountable, • Manage resources across projects, • Manage external vendors and hold accountable Required Skills & Experience: • 10+ years of related work experience, with direct work experience across a variety of Cloud Infrastructure disciplines to support a strong foundational knowledge of technology best practices, regulatory processes, • 8+ years of relevant program management experience; with at least 5+ years directly managing projects/products using Agile methodologies, • Experience working through various Cloud Infrastructure system architectures (preference for those with specifically AWS/Azure, Infrastructure as Code/CI/CD, Networking, operating systems) to influence solutions to solve customer problems, • Experience in managing programs in highly dynamic, global organisations; with a preference for those with experience in retail or similar industry with blended and distributed workforce (i.e. mix of salary, hourly, contingent workers), • Experience with translating business activities into operational processes, • Proven experience managing all aspects of the software delivery lifecycle, • Demonstrated experience in creating/managing portfolios, • Experience managing multi-million-dollar budgets, • Demonstrated understanding of project management principles, tools and techniques including business case development, ROI analysis, planning and issues management, • Takes ownership and follows through on tasks; drives decisions; results-oriented, • Flexible and able to handle multiple priorities, • Creative, innovative thinking, intellectual curiosity, • Problem-solving and sound judgment, • Strong organisational and time management skills; ability to multi-task, • Strong attention to detail, • Excellent verbal and written communication & presentation skills with all audiences, • Strong interpersonal skills with proven leadership, • Strategic thinker, • Technology Evangelist, • Acts with speed, simplicity and decisiveness Must Haves: • Proven work ethic with the utmost integrity, • Self-awareness, with a desire for constant self-improvement (goal-oriented), • Entrepreneurial spirit and an egoless nature, • Self-motivated, passionate, empathetic, approachable, • Actively live and breathe the organisation’s culture and lifestyle, • Outgoing, energetic, upbeat and fun!, • Strong interpersonal skills, • Demonstrated willingness to be flexible and adaptable to changing priorities, • Desire to excel and succeed If you are interested in this role, please apply today!

COSTAR GROUP - SENIOR SALES ENGINEER, MATTERPORT - LONDON OVERVIEW CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. ABOUT MATTERPORT Matterport, part of CoStar Group, is leading the digital transformation of the built world. Our groundbreaking spatial computing platform turns buildings into data making every space more valuable and accessible. Millions of buildings in more than 177 countries have been transformed into immersive Matterport digital twins to improve every part of the building lifecycle from planning, construction, and operations to documentation, appraisal, and marketing. Learn more about Matterport. DESCRIPTION We are seeking a Senior Sales Engineer to support the accelerating global demand for Matterport’s platform and solutions. This role represents a senior level of individual technical leadership within the Sales Engineering organization and is designed for a deeply experienced technical sales professional who operates as a strategic advisor, internal authority, and external thought leader. This position owns the most complex and business-critical technical engagements, shapes how Matterport sells and deploys solutions at scale, and materially influences product direction, go-to-market strategy, and enterprise customer success. The role reports to the regional Sales Engineering leader and operates with a high degree of autonomy and accountability across regions, accounts, and teams. RESPONSIBILITIES Enterprise & Strategic Technical Leadership • Serve as the primary technical authority for complex, high-value, and strategically significant sales opportunities, including channel, enterprise and global accounts., • Advise executive-level customer stakeholders on architectural decisions, security posture, integrations, and long-term platform strategy., • Act as a trusted technical advisor to internal sales leadership on deal strategy, risk assessment, and solution positioning., • Define and lead advanced solution architectures, custom integrations, and proof-of-concept engagements that address ambiguous, multi-system customer requirements., • Set technical standards for demonstrations, pilots, and solution validation efforts across the Sales Engineering organization., • Own and guide resolution of non-standard, high-risk technical challenges with accountability for outcomes that impact revenue and customer trust., • Organizational Thought Leadership, • Establish best practices, methodologies, and technical frameworks used by the broader Sales Engineering team., • Influence company-wide technical selling strategy, including how Matterport positions security, integrations, data workflows, and platform extensibility., • Serve as a recognized internal subject matter expert across 3D capture, spatial data workflows, cloud architecture, and enterprise integrations. Cross-Functional Influence • Provide authoritative field insight to Product Management, Product Marketing, Security, and R&D to shape roadmap prioritization, enterprise readiness, and competitive differentiation., • Translate customer and partner needs into actionable product and platform recommendations with clear business rationale., • Contribute to broader organizational initiatives that require deep technical and commercial judgment. Enablement & Technical Mentorship • Design and deliver advanced technical training programs for Sales Engineers, Account Executives, and strategic partners., • Mentor junior and mid-level Sales Engineers, raising the overall technical bar of the organization., • Guide onboarding and development frameworks to support scale, consistency, and technical excellence. Security & Risk Leadership • Lead enterprise-level security, privacy, and compliance discussions with customers and partners., • Act as a technical escalation point for security-related inquiries and solution reviews., • Partner with internal security and legal stakeholders to align customer requirements with Matterport’s policies and capabilities., • External Representation, • Represent Matterport as a technical thought leader at industry events, executive briefings, webinars, and conferences., • Engage with strategic partners and ecosystem vendors to define joint solution approaches and integration strategies. Leadership Continuity • Provide leadership coverage and decision-making support during manager absences., • May direct or coordinate the activities of other Sales Engineers on complex initiatives without formal people-management responsibility. QUALIFICATIONS • Bachelor’s degree or equivalent experience, • In-depth experience supporting B2B SaaS solutions in a pre-sales or technical consulting capacity, with demonstrated enterprise-level impact., • Proven history of long-term commitment and progression within prior organizations., • Exceptional executive-level communication skills, with the ability to influence technical and non-technical stakeholders across functions and seniority levels., • Experience with APIs, SDKs, and custom integrations, including hands-on prototyping using technologies such as JavaScript and GraphQL., • Advanced understanding of 3D data types (models, point clouds, imagery) and the workflows customers use to operationalize spatial data., • Strong knowledge of cloud platforms, security architecture, and authentication technologies (e.g., AWS, SAML, OAuth)., • Working understanding of machine learning and AI concepts as applied to data-driven products., • Willingness and ability to travel up to 50% as business needs require., • In addition to requirement for English, either French or German is highly preferred, Spanish or Italian would also be advantageous. Preferred Qualifications • Extensive expertise in reality capture technologies and the competitive landscape., • Deep knowledge of the Matterport platform, ecosystem integrations, and partner offerings., • Advanced familiarity with 3D modelling, visualization, and construction/engineering platforms such as Autodesk, SketchUp, Procore, PlanGrid, Unity, Unreal Engine, or similar., • Experience shaping technical strategy for large partners or enterprise customers., • Recognized externally or internally as a subject matter expert in spatial data or related technologies. WHAT’S IN IT FOR YOU? Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in the Blue Fin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more! At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs. #Matterport #LI-ST3 CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Workplace Manager London | Hybrid Working | 12-Month Fixed Term Contract Salary: £63,000 – £65,000 Maxwell Stephens is delighted to be supporting a leading UK institute with the appointment of a Workplace Manager for a 12-month fixed-term contract based at their London headquarters. This is a key operational role within the People & Operations team, responsible for ensuring the organisation’s workplaces remain safe, compliant, efficient and welcoming environments for employees, members and visitors. The Workplace Manager will oversee workplace and facilities operations across the organisation’s London HQ and support a small portfolio of additional locations. The Role Reporting to the Director, the Workplace Manager will take ownership of the operational delivery of workplace services, ensuring the organisation’s facilities are maintained to the highest standards. The successful candidate will manage both Hard and Soft Facilities Management services, ensuring strong contractor performance, regulatory compliance and an excellent workplace experience. Key Responsibilities • Oversee workplace and facilities operations across the London headquarters, • Manage both Hard and Soft FM services, including building systems, cleaning, security and reception services, • Manage external suppliers and contractors, ensuring strong service delivery and performance against SLAs and KPIs, • Ensure compliance with all relevant statutory and regulatory requirements, • Maintain and monitor planned preventative maintenance programmes, • Support workplace improvements and refurbishment projects, • Ensure meeting rooms, shared spaces and workplace facilities support hybrid working and organisational needs, • Promote sustainability initiatives and support environmental performance improvements, • Manage budgets and monitor operational expenditure, • Work closely with internal stakeholders to ensure a high-quality workplace experience Candidate Profile We are seeking an experienced Workplace or Facilities Management professional with a strong track record of managing workplace operations within complex office environments. The successful candidate will bring: • Experience managing Hard and Soft Facilities Management services, • Strong understanding of statutory compliance and health & safety requirements, • Proven experience managing contractors and service providers, • Experience overseeing workplace projects or building improvements, • Strong stakeholder management and communication skills The Opportunity This role offers the opportunity to lead workplace services for a highly respected organisation, ensuring its London headquarters operates as a safe, efficient and welcoming environment for employees, members and visitors. The role is offered on a 12-month fixed-term contract, working 35 hours per week, with a hybrid working arrangement and a minimum requirement of three days per week in the London office.

About Gate Gourmet As the world's largest independent airline catering provider, Gate Gourmet is the flagship brand of gategroup. With eleven associated brands offering comprehensive on-board services, we serve over 270 customers globally, delivering more than 200 million meals annually across 120 airport locations. The Role Reporting to the Process Owner Assembly, the Section Manager Production leads the Make & Pack, Pick & Pack, and Wash & Pack operations. This role combines strategic leadership with hands-on operational management, holding full financial, operational, and statutory accountability for the section. Key Responsibilities Operational Leadership • Manage production schedules to align with the Master Production Schedule (MPS) while meeting quality KPIs and customer expectations, • Monitor daily operations, track deviations, and implement corrective actions to maintain compliance with established objectives, • Ensure full compliance with health and safety, food safety, Department for Transport (DfT), security, and gate OPEX standards, • Hold full accountability for section financials including labour, materials, capital expenditure (CapEx), and operating expenses (OpEx), • Proactively manage team performance, providing development opportunities and succession planning, • Foster a positive working environment while serving as a role model for company values, • Resolve conflicts effectively through strong influencing, negotiation, and communication skills, • Build and manage diverse teams across a 7-day operation with flexibility to rotate through different departments as needed