Security operations manager jobs in United Kingdom - Page 3

The Greater London Authority (GLA) is seeking a Senior Manager, Fan Festivals to lead the planning and delivery of London’s city experience programme for UEFA EURO 2028. This role sits at the heart of how fans, communities and visitors experience the tournament beyond the stadiums, including fan festivals, fan meeting points, fan walks and city dressing across London. Working closely with City Operations, boroughs, partners and tournament organisers, this role will ensure fan-facing activity is safe, inclusive, engaging and operationally robust. They’re looking for a confident delivery lead who can balance creativity with operational rigour, and who has experience delivering large-scale, public-facing events in complex environments. WHAT YOU’LL BE DOING // • Leading the end-to-end planning and delivery of fan festivals and city experience programmes across London., • Working closely with the Project Lead, EURO 2028 and the core delivery team to meet the GLA’s host city obligations., • Collaborating with the Senior Manager, City Operations to integrate transport, security and services into fan festival delivery., • Acting as the primary point of contact with UEFA and UK & Ireland 2028 on fan experience and fan festival planning., • Managing high-value supplier contracts, procurement processes and operational partners., • Owning budgets, approvals and delivery timelines for fan festivals and city dressing., • Recruiting and leading a multidisciplinary team to support fan experience, festivals and city activation., • Feeding into marketing, media and communications plans for EURO 2028., • Providing regular reporting and assurance to senior leadership and stakeholders., • Chairing and leading city experience working groups to ensure strong governance and accountability. THE SKILLS & EXPERIENCE YOU NEED // • Strong experience delivering large-scale public events or fan-facing programmes., • Proven experience managing teams, suppliers and complex delivery partners., • Experience coordinating multiple workstreams and ensuring an integrated delivery approach., • Confidence operating in high-profile or politically sensitive environments., • Strong organisational skills with excellent attention to detail., • A collaborative leadership style with the resilience to perform under pressure. Click the apply button now and help deliver a championship London can be proud of. The Executives in Sport Group are retained on behalf of Greater London Authority to appoint a Senior Manager, Fan Festivals. All direct applications and CVs will be forwarded to The Executives in Sport Group. We ask that applicants complete our diversity monitoring form. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be. All information supplied is anonymous and will not be viewed by recruiting managers. (Please copy and paste into your browser) ___ Please note that due to the volume of applications received, we are unable to provide specific feedback on unsuccessful applications.

World Wide Technology (WWT), a global technology integrator and IT solutions provider. World Wide Technology, established in 1990 in St. Louis, Missouri, collaborates with OEMs like Cisco and Dell EMC to offer infrastructure security and custom app development services to Fortune 500 companies in various sectors. With over 10,000 employees globally, we generate $20 billion in annual revenue and operate in regions including the US, UK, Canada, Europe, Costa Rica, APAC, and Middle East. We're proud to be consistently recognized as a top employer by Fortune and Glassdoor for over 13 years. World Wide Technology Holding Co, LLC (WWT) has an opportunity for a Product Owner. Below is the JD for the role. Please help me with the information needed to process your application, and I will contact you to discuss the role. This is a contract Role & Inside IR35 Product Owner (Agile Project Manager / SAFe / Agile Engineering) Contract Duration: 12 months Location: London, United Kingdom (Hybrid - 2 days onsite a week) Job Summary: We are seeking a Product Owner to lead complex, enterprise-scale IT and cybersecurity initiatives within a Scaled Agile Framework (SAFe) environment. This role is responsible for driving product vision, translating strategic objectives into executable backlogs, and guiding agile engineering teams to deliver high-impact, secure, and scalable solutions. The ideal candidate combines deep agile product leadership experience with strong technical domain knowledge across cybersecurity, networking, and cloud-based security platforms, and is comfortable operating in large, matrixed organizations. Key Responsibilities: Product Ownership & Strategy: • Own the product vision and roadmap for one or more enterprise IT or cybersecurity platforms., • Translate business, security, and regulatory requirements into well-defined epics, features, and user stories., • Prioritize the backlog based on business value, risk reduction, architectural alignment, and operational impact., • Act as the primary voice of the customer for agile engineering teams. Agile Delivery: • Serve as Product Owner to define Agile Engineering Release Trains, working closely with Product Management, System Architects, and Engineers, • Lead and actively participate in PI Planning, backlog refinement, sprint planning, reviews, and retrospectives., • Ensure alignment between team-level delivery and program- and portfolio-level objectives., • Support dependency management and cross-team coordination in large-scale programs. Stakeholder & Program Leadership: • Partner with senior stakeholders across IT, cybersecurity, networking, and the business to align priorities and manage expectations., • Support large organizational program planning efforts, including roadmap development, sequencing, and risk management., • Provide transparency into delivery progress, risks, and outcomes using metrics and dashboards. Service & Operational Alignment: • Incorporate ITIL service management principles into product delivery to ensure operational readiness and service continuity., • Balance feature development with technical debt, reliability, and operational excellence, • Collaborate with operations and support teams to ensure smooth transitions to production. Required Qualifications: • 5+ years of experience in Product Owner, Product Manager, or similar agile leadership roles, • Demonstrated experience working in SAFe and Agile engineering environments., • Advanced proficiency with Jira and Confluence for backlog management, reporting, and documentation, • Strong knowledge of Agile frameworks and methodologies (Scrum, Kanban, SAFe), • Working knowledge of ITIL foundations and service management frameworks, • Solid experience with project management practices, including scope, risk, and dependency management., • Excellent communication, facilitation, and stakeholder management skills Domain Experience (Highly Preferred): Hands-on or delivery leadership experience with agile engineering teams in the following areas: • Proxy and secure web gateway solutions (e.g., Bluecoat or similar technologies), • Cloud-based Security-as-a-Service (SaaS) platforms, • Zero Trust concepts, including Zero Trust Architecture and cybersecurity engineering practices., • Large-scale IT and cybersecurity program planning in complex, regulated, global organizations. Certifications: • (Required) Project Management Professional (PMP®), • ITIL® 4 Foundation, ITIL® 4 Managing Professional – a plus, • Product Owner / Product Manager (POPM), • Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO I/II), • Certified ScrumMaster (CSM) or Professional Scrum Master (PSM I/II), • SAFe® Advanced Scrum Master (SASM) – beneficial in scaled environments, • SAFe® Lean Portfolio Management (LPM) All candidates will need to go through a background check. Must be eligible to live and work in the UK. Only successful candidates will be contacted. EQUAL OPPORTUNITIES World Wide Technology is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, color, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Job Title: Enterprise Network Manager Salary: £60,000 – £85,000 + Bonus - Dependent on experience Location: Central London / Hybrid 3 days per week About the Company Dynamic Search Solutions is partnering with an innovative and fast-growing technology business that’s making waves in the IT and Network Services space. Following continued success and expansion, they’re seeking an experienced Enterprise Network Manager to lead a high-performing engineering team and drive excellence across their network operations. Based in a modern, collaborative Central London office (with flexible hybrid options), this role offers the opportunity to shape the future of the network team and play a pivotal part in mentoring and developing the next generation of engineers. The Role As Enterprise Network Manager, you’ll be responsible for leading a team of 4–8 engineers, including apprentices, to deliver robust, proactive network management and continuous service improvement. As Enterprise Network Manager, you will oversee both the support and build functions — ensuring stability, reliability, and innovation across the company’s infrastructure. Key Responsibilities: • Lead, mentor, and develop a team of Network Engineers (ranging from CCNA to CCIE levels)., • Manage and optimise network and server infrastructure to ensure top-tier performance., • Oversee documentation, scheduling, and change management processes., • Handle senior escalations and manage the resolution of complex incidents., • Ensure SLAs, policies, and procedures are met and maintained., • Collaborate closely with the build team to support network growth and development., • Foster a proactive, learning-driven environment for apprentices and junior engineers. About You You’re a confident, technically skilled leader with a strong foundation in Cisco enterprise technologies and a passion for guiding others. You thrive in dynamic environments, balance hands-on technical insight with strong people management, and are motivated by creating structure, efficiency, and team growth. Essential Skills & Experience: • Proven experience managing or leading a network engineering team., • Solid understanding of Cisco enterprise networking - LAN, Wireless, Security, Software Defined technologies, • Strong communication and stakeholder management skills — able to bridge the gap between technical and non-technical teams., • Experience in network performance monitoring, incident resolution, and service improvement., • A passion for mentoring, developing, and empowering engineers at all levels. Who This Role Suits This role is ideal for: • A Network Operations Manager passionate about service excellence and leadership., • A Enterprise Network Team Leader, • A Senior Network Engineer with experience in mentorship and technical leadership

Women’s RTW & Accessories – New Opening at Harrods Tom Ford Fashion is seeking an experienced Store Manager to lead the new Women’s Ready-to-Wear & Accessories boutique opening at Harrods. The Store Manager will have full responsibility for the commercial performance, operational excellence, and people management of the boutique, ensuring the highest standards of luxury retail execution in line with Brand values and Harrods guidelines. Reporting to Director Of Stores And Operations, the Store Manager will act as a Brand Ambassador, driving sales performance, developing the client portfolio, and leading the team to deliver an exceptional and consistent client experience. Key Responsibilities: Commercial & Sales Performance: • Drive store sales performance to achieve and exceed sales targets and KPIs, • Monitor and analyze business results, defining action plans to optimize performance, • Actively contribute to sales activities and high-level client engagement, • Recruit, train, coach, and motivate the sales team in line with Brand standards, • Lead by example on the sales floor, fostering a high-performance and service-oriented culture, • Manage staff scheduling, planning, attendance validation, and performance reviews, • Ensure smooth daily operations of the boutique, including opening and closing procedures, • Oversee cash operations, tax-free processes, invoicing, and administrative activities, • Manage budgets, reporting, and operational costs, • Guarantee a consistent, elevated Client Experience aligned with Brand and Harrods guidelines, • Ensure full compliance with visual merchandising, product presentation, and service standards, • Manage relationships with suppliers and oversee routine and extraordinary maintenance activities, • Ensure all operational processes are aligned with internal, legal, and security requirements Requirements: • Proven experience as Store Manager (or Senior Assistant Store Manager ready to step up) within Luxury Retail, preferably in a department store environment such as Harrods, • Strong background in Women’s Ready-to-Wear and Accessories, • Excellent knowledge of English, • Strong leadership, people management, and coaching skills, • Solid commercial acumen and results-driven mindset, • Proven experience in clienteling, CRM, and VIC management, • High level of organization, precision, and attention to detail, • Flexibility, availability, dynamism, and proactive attitude, • Proficiency in Microsoft Office Working hours: full-time, 5 days per week including weekends and holidays Workplace: London Why work with us? At TOM FORD, you will have the opportunity to work within an international Luxury business environment, where you will find a collaborative workplace focused on continuous improvement and where teamwork plays a central role. At Tom Ford, diversity is a core value that allows each individual to fully express their abilities and potential. We are looking for passionate, proactive individuals who are eager to challenge themselves within a dynamic and fast-growing organization.

UK SECURITY OPERATIONS MANAGER Location: Canary Wharf, London (E14 5GL) Hours: 45 hours per week Contract Type: Permanent, On-site Are you a dynamic leader with a passion for operational excellence and security innovation? We’re looking for an experienced UK Security Operations Manager to take charge of security operations for a prestigious client’s UK estate—ensuring safety, resilience, and peace of mind across a complex, high-profile environment. This is your opportunity to make a real impact in a role that demands strategic thinking, decisive leadership, and the ability to inspire a high-performing team. Why This Role Matters As UK Security Operations Manager, you’ll be the driving force behind the delivery of exceptional security services. Working closely with the client’s security leadership and our National Account Manager, you’ll oversee all aspects of physical security, business continuity, and crisis management - protecting people, assets and reputation. What You’ll Do • Lead & Inspire: Mentor and motivate a skilled security team, fostering accountability and excellence., • Own Operations: Manage daily priorities, escalations, and shift coverage with precision., • Be the Decision Maker: Take charge during critical incidents and ensure swift, effective responses., • Build Partnerships: Maintain strong relationships with client leadership and regional managers., • Deliver Excellence: Oversee physical security services—guarding, patrols, access control, CCTV, alarms., • Plan for Resilience: Support business continuity and crisis management strategies., • Investigate & Assess: Conduct security assessments and lead investigations when required., • Ensure Compliance: Manage budgets, financial controls, and regulatory obligations. What We’re Looking For • Proven success in senior security leadership roles within corporate or blue-chip environments., • Deep expertise in private sector security operations and risk management., • Exceptional stakeholder engagement and relationship-building skills., • Strong capabilities in threat analysis, mitigation strategies, and crisis response., • Inspirational leadership with outstanding communication and interpersonal skills., • Skilled in conflict resolution, negotiation, and HR best practices., • Resilient, adaptable, and committed to ethical decision-making., • IOSH or NEBOSH qualified, • Holder of a current SIA Licence (Door Supervisor, Frontline or Close Protection – is essential) Why Join ISS? At ISS, we’re more than a workplace and facility management company—we’re a global community dedicated to making the world work better. Our people are at the heart of everything we do, and we’re committed to helping you grow, thrive, and make a difference. We offer: • A challenging, rewarding career in a dynamic, inclusive environment., • Opportunities for professional development and progression., • A culture built on respect, diversity, and collaboration. ISS is proud to be a Disability Confident Committed employer and an advocate for diversity and inclusion. Ready to lead security operations at the highest level? Apply today and be part of a team that connects people and places to create safer, smarter environments.

ABOUT US: ABBA Voyage is a concert like no other, blending cutting-edge technology, spectacular lighting, and some of the most beloved songs ever written. Since the custom-built arena opened in May 2022, the show has been astounding and delighting thousands of visitors from across the world. But as we continue to build on the success of the London show and with rapidly expanding growth plans, the journey is only getting started. We are looking for talented and passionate individuals to join our already world-class team. This is a rare opportunity to be part of something truly iconic and really make your mark. If you’d like to take your career to the next level, we’d love to hear from you! See what audiences have been saying about the show ___ ROLE OVERVIEW: This role forms part of the leadership team within the Visitor Operations department and will take the lead on all aspects of security for the Arena, as well as being a key advocate for Audience and staff Safety. Working alongside a peer the post holder will be responsible for the operational management of the Contracted Security Provider and the Arena’s Medical Services Contract Provider ensuring their provision is safe, compliant and effective and aligned with our licence conditions, risk profile and customer experience standards. The post-holder will also support the Head of Visitor Operations with the drafting and maintaining of our Security Policy statement, in addition to providing support with Emergency planning provision, particularly in areas related to security response and the role of the Emergency Services in an organisational Emergency Plan. The successful candidate will have a passion for audiences, and an understanding of how a security provision operates in a theatre, music venue or leisure environment. The ABBA Arena welcomes 3000 customers across seven shows per week, and the post-holder will work closely with the Head of Visitor Operations and colleagues to ensure that customers and staff remain safe and secure throughout their visit. The post-holder will regularly assume the responsibility of a ‘Bronze’ control commander, support the Customer Experience Managers and further ensure that the Security team follow all relevant sections of the organisation’s Emergency Plan. KEY ROLES AND RESPONSIBILITIES: Please note that these points are only an outline of your main role and responsibilities, and that there will be additional day to day duties expected of you to ensure the smooth and effective running of your department and the show. • Support the Head of Visitor Operations with the overall management of the security staffing contract, particularly with the operational delivery of KPI’s, escalating any concerns that need resolution., • Collaborating with a peer manager, the team will review and embed the Security posture at the arena, leading vulnerability assessments and ensuring counter-terrorism preparedness., • This role is the key stakeholder for the security providers contract, external agencies, and the wider business., • Through your experience and expertise, the post holder will manage the security contract to ensure that the arena, staff, and audiences are always safe and secure. This will include regular quality review meetings, managing clear communication to and from ABBA Voyage to all security operative, ensuring they are confident in Customer service, deescalation of crowd disorder and where necessary removal from the venue., • Maintain and review all documents regarding operational procedures, policies, and frameworks. Working to build and maintain a comprehensive library of documents to ensure compliance with all regulatory requirements., • Take a strategic approach to planning for the security of events and function as the key security point of contact for any high-profile visits, this includes all pre-visit scoping requirements., • As a key member of the Visitor Operations team, both the post holders will be expected to participate in Control Room Duty Manager shifts which includes managing the Fire Panel, supporting the Silver Commander during a crisis and encouraging best practice from control room team members (all contractors)., • The role requires the post holders always demonstrate and role model the ABBA Voyage values, thus ensuring an exemplary service to our audience and staff teams., • The post holders will continue to create an environment where we strengthen our approach to security through documented check and measures and 360-degree feedback., • Continuous approach to learning and development to ensure that the Arena is always compliant with updating regulations, such as Data Protection, CCTV and ICO demands and SIA (Protect Duty) regulations., • The post holder must have a highly flexible approach to working hours, with much of their time spent working evenings and weekends. While there is no regular night working, there is an expectation to support out-of-hours requirements when necessary, including, on occasion, reviewing overnight control room working standards. ABOUT YOU: • An experienced and confident leader with the drive, enthusiasm, and knowledge to contribute effectively to the ongoing delivery of our Security strategy. Have a passion for training, mentoring, and developing teams, valuing our differences and celebrating our achievements together., • You will promote and uphold security protocols while maintaining a strong focus on customer service., • You will be a fantastic communicator, inspiring your teams and ensuring that every customer has an opening night experience., • You have a confident, outgoing, personable approach and thrive on working in a busy high-profile environment., • You will have experience or a strong understanding of managing a third-party Security Contract Provider in addition to being able to ensure a strong ‘partnership’ approach when engaging with all other Arena based third-party providers., • You will be skilled in connecting with people at all levels of the organisation and with a wide range of audiences, you will have a collaborative approach, adept at influencing and managing stakeholder relationships and have the confidence to resolve any staff or customer service issues within agreed parameters., • Experienced in crisis management, confident in your decision making and able to lead and coach on this subject., • A strong understanding of health and safety in public-facing environments., • Take a proactive solution focused approach to problem-solving., • You will have qualifications or experience commensurate to the role. This will include relevant SIA Licencing (Door Supervisor and CCTV) Level 3 / 4 Crowd Safety Management. WHAT’S IN IT FOR YOU: • The opportunity to be part of a revolutionary concert., • Competitive salary and bonus scheme, • 6% matching pension contributions, • 10 complimentary tickets to the show every year and discounted tickets and Oceanbird Lounge access, • Health Care Cash Plan, EAP and retail discounts

Role Summary We are looking for an experienced Senior Manager to lead our Technology Risk Consulting practice. This strategic position requires someone capable of building and developing a high‑performing consulting team, driving business growth, and delivering outstanding client outcomes across technology risk, resilience, and operational excellence. The ideal candidate will be a seasoned technology risk professional with extensive experience supporting IT functions through major technology transformations, including cloud migration and modernisation of application architectures. A strong background in industry or consulting is essential, with hands‑on experience across IT Risk, Assurance, and Advisory disciplines. You will play a critical role in delivering high‑quality consulting services, demonstrating expertise in transformation assurance and advisory work in areas such as: Core Expertise • Technology Strategy & Operating Model – Assess technology roadmaps and translate them into actionable plans that manage delivery and transformation risks., • Cloud Transformation – Evaluate cloud architecture designs and conduct independent risk reviews of migration programmes., • IT Operations – Review processes and operational performance using frameworks such as ITIL, TOGAF, and COBIT., • IT Security & Resilience – Advise on improving technology security, resilience, and operational continuity. Key Objectives & Responsibilities Technical Skills • Proven experience in technology risk consulting within either industry or professional services., • Strong knowledge of IT operations, resilience frameworks, and risk management practices., • Experience leading IT architecture governance and operations reviews using TOGAF., • Delivery of IT risk and control reviews, including cloud security assessments., • Leadership of independent IT attestation services (e.g., ISAE 3402, SOC 2, SWIFT CSP, PCI DSS)., • Experience reviewing cloud platforms (Azure, AWS, GCP) — including architecture, privileged access, FinOps, and resilience., • Assessment of DevOps lifecycles., • Evaluation of Data Governance and AI within a lakehouse environment., • Independent reviews of technology transformation programmes (PMO, governance, operating model)., • Familiarity with IT frameworks such as COBIT, NIST, Cloud Security Alliance, ITIL., • Knowledge of relevant regulations and standards such as ISO 27001, PCI DSS, SWIFT CSP, DORA, and UK regulatory requirements.

Kings Oak Capital We are seeking an experienced In-House Solicitor / Legal Counsel to oversee and manage all legal matters across our real estate investment, construction, property development, and property management operations. The role will support the business end-to-end, ensuring robust legal governance, risk management, and smooth execution of transactions. This is a hands-on role suited to someone comfortable operating across property, commercial, employment, and regulatory law in a fast-moving entrepreneurial environment. Key Responsibilities 1. Property Transactions & Finance: Manage and coordinate all legal work for acquisitions, disposals, development sites and refinances Review, negotiate, and advise on contracts, enquiries, undertakings, CPs, TR1s, leases, deeds, guarantees, warranties, title matters and lender requirements Liaise with external solicitors, surveyors, lenders, brokers, valuers, and internal stakeholders to ensure timely completion Support funding structures involving external funders, SPVs, and group entities 2. Leases, Tenancies, Landlord/Tenant Law & Occupier Matters: Draft, review, advise on and negotiate ASTs, commercial leases, FRI leases, variations, assignments, surrenders, tenancy agreements, licences, and renewals Advise the business on Landlord & Tenant Act 1954 including security of tenure, lease renewals, opposition grounds, and contracting-out procedures Ensure full compliance with current and upcoming UK housing legislation including Renters Reform and changes to possession, eviction, notice procedures and tenant protections Handle rent arrears, serve statutory demands, Section 8/21 notices, and manage possession processes with third-party agents where required Manager and advise on tenant disputes, dilapidations, forfeiture advice, tribunal or court matters and enforcement actions 3. Block Management, Service Charges & Compliance: Oversee legal aspects of block management including service charge disputes, arrears recovery, Section 20 consultations, major works compliance, company secretarial compliance, and regulatory requirements Support with tribunal applications and responses, leaseholder challenges and first-tier tribunal matters where required Advise on managing agents’ obligations, RMCs, RTMs, and freehold/leasehold structures 4. Corporate, Commercial & Governance: Prepare and review shareholder agreements, intercompany agreements, development agreements, commercial contracts, JVs, NDAs and contract documentation Ensure the business maintains strong legal compliance and risk controls across all entities 5. Construction & Development: Review construction contracts, warranties, collateral warranties, bonds, CDM compliance, and consultant appointments Support with variations, extensions of time, claims, dispute resolution and contractor negotiations 6. Employment Law & HR Support Draft, review and maintain employment contracts, consultancy agreements and self-employed contractor agreements, policies, handbooks and internal HR documentation Advise on UK employment and HR law matters including hiring, termination, redundancy, disciplinaries, grievances, IR35 considerations and employment status risk Support directors and management with day-to-day HR legal queries and risk mitigation What We’re Looking For Qualified solicitor (UK) with strong experience in property, real estate, or commercial law Ability to manage a high-volume, varied caseload across multiple group companies Commercially minded, proactive, solutions-focused, and comfortable working in a fast-moving entrepreneurial environment Strong communication and drafting skills with the ability to work independently Salary & Benefits Circa up to £70k (depending on experience) Pension scheme On-site parking Discretionary performance-related bonus

A leading fintech group, listed on one of the globe's prime exchanges, seeks a visionary Country Manager to lead its entry from scratch into the UK consumer and small business lending market. The group is many years established, boasting an impressive history of consistent revenue growth over that time, driven by its ambitious international expansion strategy. It now seeks to bring its proven business model leveraging cutting-edge AI and big data technologies, to the UK market. As the UK's first employee, the successful candidate will take the lead on securing FCA approval with the assistance of a highly experienced regulatory compliance professional, building out a compliant digital platform connecting UK customers with financial institutions. Furthermore, the incumbent will hire and take lead of a UK executive team spanning compliance, operations, finance and technology, forging ahead on product development and identifying local strategic partnership opportunities with external parties. Candidates are sought with current or prior experience of holding SMF1 or SMF3 in a FCA regulated provider of unsecured credit to consumers or small businesses, with deep knowledge in particular of the full lifecycle of digital financial products. This fabulous opportunity combines the security of a financially secure group with a clear growth strategy and the excitement of a start-up. Working will be remote during the initial set-up phase, transitioning to office based once one is established, most likely in London. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit ___, or follow us on ___and ___. Please Note: Oliver Wyman/Marsh operates a hybrid working policy and we will require the successful candidate to work from the office at least 60% of the time. About the role: The Business Impact Team (BIT) supports the growth of Oliver Wyman by seamlessly enabling business development and management activities. The Business Impact Manager is a central role in the strategic and commercial development, operation and community building of Marsh’s and Oliver Wyman’s Defense & Security (D&S) task force. The role provides support to the Oliver Wyman Defense & Security task force Leadership, in managing the day-to-day affairs of the task force and is a go-to-person for all colleagues for task force-related topics. The role translates Marsh’s and Oliver Wyman’s Defense & Security vision into clear strategic initiatives, performance metrics, and operational plans. The role is centered on Oliver Wyman’s D&S strategy roll-out but also supports Oliver Wyman’s leadership in their steering of the collaboration across Marsh businesses in the roll-out of Marsh’s D&S growth acceleration strategy. The Business Impact Manager acts as a thought partner to leadership, orchestrates cross-functional collaboration with Finance, Business Development, Marketing, Legal, Talent, IT, Knowledge, and Events, and ensures that commercial performance, investments, and people decisions are tightly aligned to the business’s strategic goals. This is a high-visibility, high-impact role suited to someone who combines strategic thinking, rigorous analytical skills, strong stakeholder management, and a deep interest in defense, national security, and government-related clients. Note: Although the initial deployment of this Business Impact Manager role will be in support of the Marsh and Oliver Wyman Defense & Security (D&S) task force, this deployment may change in the future according to business need. What you will be doing... • Develop and leverage trusted relationships with firm leadership and teams, as well as relevant infrastructure teams, • Manage or support recurring activities that are important to the long-term success and smooth day-to-day running of the business (not exhaustive), • Strategic topics, including, • Development and implementation of strategies for commercial, corporate, or people development, • Support of periodic planning activities, • Delivery of strategic decision support analyses, • Commercial activities, including, • Key account planning, • High impact opportunity management, • Pipeline management, • Business operations, including, • Preparation and facilitation of internal meetings, • Tracking and follow up of action items, • Management of business to-do list, prioritizing tasks and initiatives, • Execution of people management processes such as objective setting cycles, • Execution of compliance processes etc., • Engagement and communication, • Manage or support ad-hoc initiatives according to the needs of the business, • Identify and implement improvements including in strategic, commercial or operational processes, enhancing efficiency and effectiveness in day-to-day activities., • Show leadership within the Business Impact Team, leading key internal projects or initiatives and enabling the success of fellow members for example through participation in learning and development initiatives, best practice sharing etc., • Provide coverage where needed This role will suit someone with: • The ideal candidate will possess 4+ years of experience in professional services; experience at a leading management consulting firm highly desirable; experience with Defense & Security or government clients is strongly preferred., • Experience dealing with confidential and business critical issues Skills and Attributes: • Client Service Excellence: Delivers a high-impact, "10 out of 10" client service experience., • Curiosity and Market Understanding: Demonstrates a strong desire to understand Oliver Wyman and Marsh business dynamics and the broader market context., • Project Management and Solution Development: Independently manages and prioritizes multiple projects, leading the development of creative solutions that enhance business performance while meeting tight deadlines., • Insightful Advising: Provides high-quality insights and acts as a trusted advisor to leadership., • Effective Communication: Communicates with confidence and clarity, employing a constructive style in both spoken and written formats to engage diverse audiences., • Self-Motivation and Leadership: Exhibits strong self-motivation and leadership qualities., • Relationship Building and Collaboration: Builds and maintains trusted relationships with stakeholders, promoting open and respectful communication while effectively collaborating with colleagues across teams., • Inclusivity and Diversity Advocacy: Exemplifies inclusive behavior and actively promotes equality and diversity within the team and the organization., • Culture of Improvement: Identifies and shares best practices widely, fostering a culture of continuous improvement and innovation., • Performance Enhancement and Coaching: Seeks opportunities to improve individual performance, coaches colleagues, and provides constructive feedback., • Adaptability: Willingly responds to ad-hoc requests and projects., • Bonus: Understands the dynamics of private capital or corporate mergers and acquisitions. Technical skills • Quantitative skills, and proficiency in Microsoft Office suite (in particular Excel and PowerPoint), familiarity with generative AI and productivity tools is a plus., • Strong academic credentials in fields such as Business, Economics, International Relations, Public Policy, Engineering, or Security Studies; an advanced degree is advantageous but not required., • Excellent written and verbal communication skills in English. Further languages helpful, but not required, • Eligibility for security clearance (or prior clearance) may be required. Why join us at Oliver Wyman? At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us! • We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do, • We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us, • We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion, • We believe that to create a true meritocracy we need to remove artificial barriers to opportunity, • We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm., • We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues. To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman.

🌍 Location: London (Hybrid: 2–3 days onsite) 💷 Salary Range: £100k-£120k 🕒 Stage: Seed → Series A 🌐 Website: Cyb3roperationsCyb3r Operations | Supply Chain & Third Party Intelligence 🔗 LinkedIn: LinkedinCYB3R OPERATIONS | LinkedIn 📩 How to Apply: Email with your CV or LinkedIn profile About Cyb3r Operations Cyb3r Operations is building a modern third-party risk intelligence platform that gives organisations real-time visibility into: • Supply-chain and vendor risk, • Financial stress indicators, • Cyber exposure and shadow IT, • Surface, deep and dark-web intelligence, • Breach data, impersonation activity and industry-specific signals Our platform ingests and enriches large volumes of external intelligence to help security, procurement, CFO and resilience teams understand exposure instantly. We have: • Closed our seed round and are entering the next stage of growth, • Expanding the platform, engineering team and customer footprint, • Preparing for Series A with a focus on platform maturity and deeper integrations We’re hiring a Product Manager to partner closely with Engineering, Intelligence and Client Engagement to drive the next phase of product maturity, scale and customer impact. Role Overview The Product Manager will own the product strategy for the Third-Party Intelligence Platform end-to-end. This is a senior, hands-on role responsible for shaping what we build, why we build it and how it delivers value. You will: • Define product strategy, vision and roadmap for the platform, • Translate customer needs into clear, validated product requirements, • Partner with the Director of Engineering to ensure fast, high-quality delivery, • Work closely with the CEO on strategic direction and market positioning, • Collaborate with the Director of Client Engagement to ensure product–customer alignment, • Drive prioritisation, product discovery, and cross-functional execution This role is ideal for someone who thrives in early-stage environments, understands cyber and intelligence workflows, and can bridge technical detail with commercial value. Key Responsibilities Product Strategy & Ownership • Own the product vision, strategy and multi-quarter roadmap for the third-party intelligence platform, • Define and validate problem statements, product hypotheses and success metrics, • Translate complex intelligence, cyber and risk concepts into clear product requirements, • Engage directly with CISOs, CFOs, procurement teams and analysts to uncover high-value needs, • Conduct structured discovery interviews, workflow mapping and usability testing, • Partner with the Director of Client Engagement to turn customer feedback into actionable insights, • Write clear PRDs, specifications and acceptance criteria, • Prioritise requirements using structured product frameworks (RICE, MoSCoW, etc.), • Work closely with Engineering to plan sprints, remove blockers and ensure timely delivery, • Lead product strategy across AI-powered enrichment, risk scoring and intelligence summarisation, • Define requirements for ML-driven detection, anomaly insights and predictive risk models, • Ensure product experience complements intelligence outputs rather than overwhelming users, • Work directly with the CEO on GTM strategy, positioning and customer value propositions, • Collaborate with Engineering, Intelligence and Client Engagement on platform priorities, • Support Sales & GTM teams with product knowledge, demos and roadmap context, • Define product OKRs, dashboards and success metrics, • Introduce structured processes for feedback handling, prioritisation and release planning, • Ensure alignment with enterprise expectations around reliability, auditability and usability, • Help build and codify the product culture as we scale Technical Environment (Awareness Required) You don’t need to code, but you must be comfortable working in a deeply technical environment. Core stack includes: Node.js, Typescript, Python, Postgres, Supabase, Redis, event-driven microservices, LLM-powered enrichment, n8n automation, AWS (Lambda, ECS, S3), Terraform, Next.js, enterprise security tools, CI/CD pipelines. Comfort discussing APIs, data models, enrichment logic, scoring frameworks, and ML-powered features is essential. What Success Looks Like (First 12 Months) • A clear, validated roadmap for the third-party intelligence platform, • Strong partnership with Engineering, Client Engagement and Intelligence teams, • Customer needs consistently translated into high-impact feature delivery, • GTM teams aligned with product direction and positioning, • Well-defined product processes for discovery, prioritisation and release management, • Increased platform usability, clarity and customer adoption, • A mature product narrative that differentiates Cyb3r Operations in the market Ideal Experience • 6-10+ years in product management, with significant experience in B2B SaaS, • Strong background in cyber security, threat intelligence, TPRM, or adjacent risk domains, • Experience working with data-heavy or ML-powered products, • Proven success working closely with engineering teams in fast-moving environments, • Comfortable in early-stage, high-ambiguity settings (Seed → Series A), • Strong communicator who can simplify complex intelligence concepts, • Experience engaging directly with enterprise customers, • Bonus: Experience with OSINT, vendor risk, cyber analytics, SIEM/SOAR or intelligence platforms Leadership Qualities • Product thinker who can switch between strategy and detail, • Highly structured in prioritisation, problem definition and delivery, • Empathetic communicator and strong customer advocate, • Comfortable challenging assumptions (including the CEO’s) with evidence, • Thrives in ambiguity, takes ownership, moves fast and iterates, • Works exceptionally well with engineering and intelligence teams Why Join Cyb3r Operations • Shape one of the most impactful risk intelligence platforms in Europe, • Own product strategy at a pivotal stage in our growth, • Work directly with the CEO, Director of Engineering and Director of Client Engagement, • High-autonomy role with meaningful influence over direction and culture, • A mission-driven company focused on improving organisational resilience, • Competitive salary

Store Manager – Wembley Salary: £41,910 per annum (OTE £46,101) plus benefits Hours: 40 hours per week, 5 out of 7 days (mix of early & late shifts) A leadership role where you can really make your mark Are you an inspiring leader who thrives on developing people, driving performance, and delivering outstanding customer experiences? Our Store Managers don’t just run stores — they build successful teams, shape careers, and create welcoming spaces customers love to return to. This is a hands-on, high-impact role where no two days are the same. You’ll have full ownership of your store, the freedom to lead in your own way, and the support to grow your career in a business that genuinely puts people first. What’s in it for you? We believe great performance starts with feeling valued, supported, and balanced. That’s why we offer a rewarding package designed around your wellbeing and long-term success: • Competitive salary reviewed annually, • Quarterly team bonus averaging 10–12% (up to 25%), • 28 days holiday, increasing with service, • Extra day off for your birthday 🎉, • Structured training and development from day one, • Pension & Sharesave schemes, • Free on-site parking, • Cycle to work scheme & gym discounts, • Enhanced family-friendly policies (maternity, paternity & adoption), • Paid day off to volunteer with one of our charity partners, • Wellbeing support & Employee Assistance Programme (EAP), • Vouchers & rewards for birthdays, long service & life events As Store Manager, you’ll play a pivotal role in driving both commercial success and team engagement. You’ll lead from the front, creating a positive, motivated environment where people enjoy coming to work and feel proud of what they achieve. Your key responsibilities will include: • Leading and working alongside your team, setting the standard every day, • Coaching, recognising, and developing your people to reach their full potential, • Building a strong internal talent pipeline for future success, • Creating a happy, inclusive, and high-performing store culture, • Taking full ownership of store performance, sales, and cost control, • Delivering consistently excellent customer service, • Maintaining strong commercial awareness of competitors, • Ensuring high standards across store operations, health & safety, security, and administration People are at the heart of everything we do. From the moment a customer walks into one of our stores, their experience is shaped by you and your team. We’re proud of our friendly, family-feel culture, where individuality is celebrated and everyone’s contribution matters. Despite continued growth over the last 25 years, the business has stayed true to its values: integrity, empathy, and a genuine desire to help others. Small store teams work closely together, building trust, strong relationships, and shared success — all while having fun along the way. Thinking of applying? If this role excites you but your experience doesn’t tick every box, we’d still love to hear from you. We’re not just looking for skills — we’re looking for personality, potential, and passion. If you’re a confident leader with a positive mindset and the drive to inspire others, you could be exactly who we’re looking for. We are proud to be a diverse and inclusive employer. Applications are welcome from people of all backgrounds, and adjustments to the recruitment process can be made where needed. Ready to lead, inspire, and grow? Apply today.

A core pillar of the client’s technology strategy is to provide strong and scalable foundations. Leveraging cloud, they create and manage platforms servicing our internal stakeholders with a customer-first mindset. They enable and empower teams to become self-sufficient while providing guardrails to protect the organisation. The Program Manager will be responsible for managing a group of interconnected, cross-functional projects to achieve the long-term Infrastructure Transformation goals. This is a key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will work closely with Technology Directors as well as with cross-functional business partners, vendors, retail operations & technology. The ideal candidate will have a history of demonstrated results leading large, cross-functional teams to accomplish complex projects across matrixed organisations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, invent and simplify processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities Program Management: • Oversee large, complex cross-functional initiatives through the project life cycle, • Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals, • Develop business and technical project plans and ensure that all initiatives within the portfolio are executed on scope, on schedule and on budget, and within the organisation’s best practices and standards, • Provide program updates and communicate effectively to the sponsors and stakeholders, • Monitor and manage program Opex and Capex budgets and constraints, • Serve as a trusted advisor to Cloud Infrastructure CoEs, Project Sponsors and Key Stakeholders regarding project issues, options and opportunities and product capabilities, • Drive program progression through exceptional user engagement, crisp communications designed with the user in mind, tight planning and delivery, and follow-through on commitments. Cloud Infrastructure Technology Capabilities Management/Thought Leadership: • Display a comprehensive understanding of the organisation’s overall suite of services, operating platform(s), business strategy and priorities by identifying gaps, driving change, and influencing project-related decisions to achieve project goals and delivery of desired results Risk Management & Analysis: • Mitigate risks, resolve issues, and manage resources to successfully meet program goals and deliverables, • Ensure initiatives are effectively managed by Project Leads; assist in the resolution of the critical issues that may derail a program, provide solutions, • Ensure all potential risks (Data Management, Systems Risk, Web/Internet Security, etc.) are identified and all impacted stakeholders engaged Leadership/People Management: • Coach Project Managers, Business Analysts, and project team participants to build and develop a strong cross-functional team, • Set clear expectations and hold people accountable, • Manage resources across projects, • Manage external vendors and hold accountable Required Skills & Experience: • 10+ years of related work experience, with direct work experience across a variety of Cloud Infrastructure disciplines to support a strong foundational knowledge of technology best practices, regulatory processes, • 8+ years of relevant program management experience; with at least 5+ years directly managing projects/products using Agile methodologies, • Experience working through various Cloud Infrastructure system architectures (preference for those with specifically AWS/Azure, Infrastructure as Code/CI/CD, Networking, operating systems) to influence solutions to solve customer problems, • Experience in managing programs in highly dynamic, global organisations; with a preference for those with experience in retail or similar industry with blended and distributed workforce (i.e. mix of salary, hourly, contingent workers), • Experience with translating business activities into operational processes, • Proven experience managing all aspects of the software delivery lifecycle, • Demonstrated experience in creating/managing portfolios, • Experience managing multi-million-dollar budgets, • Demonstrated understanding of project management principles, tools and techniques including business case development, ROI analysis, planning and issues management, • Takes ownership and follows through on tasks; drives decisions; results-oriented, • Flexible and able to handle multiple priorities, • Creative, innovative thinking, intellectual curiosity, • Problem-solving and sound judgment, • Strong organisational and time management skills; ability to multi-task, • Strong attention to detail, • Excellent verbal and written communication & presentation skills with all audiences, • Strong interpersonal skills with proven leadership, • Strategic thinker, • Technology Evangelist, • Acts with speed, simplicity and decisiveness Must Haves: • Proven work ethic with the utmost integrity, • Self-awareness, with a desire for constant self-improvement (goal-oriented), • Entrepreneurial spirit and an egoless nature, • Self-motivated, passionate, empathetic, approachable, • Actively live and breathe the organisation’s culture and lifestyle, • Outgoing, energetic, upbeat and fun!, • Strong interpersonal skills, • Demonstrated willingness to be flexible and adaptable to changing priorities, • Desire to excel and succeed If you are interested in this role, please apply today!

Hi 👋 We’re working with a well established organisation operating within the retail sector, who are looking to appoint an experienced Store Manager to lead the day to day operations of a busy store environment. This is a hands-on leadership role with full responsibility for store performance, team management, customer experience, and operational standards. The successful candidate will be confident running a store autonomously while working closely with senior stakeholders to deliver commercial and service objectives. 💥 As Store Manager, you will: • Take full responsibility for the day-to-day running of the store, ensuring smooth and efficient operations, • Lead, manage and motivate the store team, including recruitment, training, performance management and rota planning, • Ensure high standards of customer service are consistently delivered, • Manage stock control, ordering, merchandising and visual presentation, • Oversee cash handling, tills, banking and compliance with financial procedures, • Ensure health & safety, security and operational policies are followed at all times, • Monitor store performance against targets and identify opportunities for improvement, • Act as the main point of contact for internal stakeholders and external suppliers 💥 What we’re looking for: • Proven experience in a Store Manager or equivalent retail management role, • Strong people management and leadership capability, • Confident managing store operations, stock, cash handling and compliance, • Commercially aware with the ability to drive performance and standards, • Excellent communication and organisational skills, • Comfortable working in a fast-paced, customer-facing environment, • Hands-on, accountable and solutions-focused approach

ASSISTANT STORE MANAGER LUXURY FINE WATCHES & JEWELLERY CENTRAL LONDON £42K - £46K + Bonus + Commission Outside The Box Recruitment is currently headhunting for an experienced ASSISTANT STORE MANAGER OR SENIOR SUPERVISOR who ideally comes from Luxury fine jewellery /watches OR Luxury fashion / hospitality background. An exciting time to join our client who is an international heritage brand that have honed their craft for over 130 years. Specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint. The focus for the Assistant Manager is to support the Boutique Manager and lead, motivate, develop, and drive the sales team to success. The Role: • Reporting to the Boutique Manager and responsible for 2 Supervisors and 15-20 sales Consultants, • Commercially aware and driven – able to use initiative and drive solutions, • Delivering exceptional clientelling services,, • Achieving all targets and KPI’s, • Performance managing, training and developing the team, • Coaching, Leading and motivating a dedicated sales team, • Overseeing stores operations, administration,, • Attending networking / events to help promote the store, • Attention to detail with store and team presentation, • Liaising with head office, • Very security conscious Ideal candidate: • Minimum 2yrs experience as a Senior Supervisor or Assistant Store Manager ideally from a luxury fine watches /jewellery or fashion / hospitality background, • Passionate and knowledge of luxury Watches & Fine Jewellery is ideal, • Able to demonstrate success at selling and mentoring/ coaching a team of 15+ staff, • Sales driven and determined to succeed, • Passionate and commercial about people management - lead, motivate, develop and drive the team to success, • Positive can-do attitude - able to build positive relationships, • Articulate with an excellent command of English both written and spoken any additional languages would be desirable but not essential, • Smart and well-groomed in appearance., • Flexible to attend after work networking events to promote the store and build relationships with B2B and B2C Additional to the basic salary is: Uncapped Commission, 25% bonus, wellbeing benefits, pension, discount To be a part of this expanding company please register your interest by emailing your CV to or call direct 07815939515. Please only apply if you have ‘The Right to Work’ in the UK

Product Manager (Operations) Salary – to be discussed on an initial conversation Sunderland, London, or Thurmaston office – 3x per week We are representing a well renowned company in the midst of transformation and change who are looking for an Operations Product Manager to join their high-performing team. As the Operations Product Manager, you will join the IT Corporate Services function and lead a small team of 2. The Product Manager will also have responsibility for developing a clear product vision and roadmap for Operational Products – encompassing fleet management, operational technology, safety and security, and more. We are looking for: • Proven experience in Product Management within Operational environments, • Demonstrated ability to lead and manage teams effectively, • Excellent stakeholder management skills If this sounds of interest, please apply today!

Cyber Risk & Strategy – Manager Base Location: London plus network of 20 offices nationally: KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. We advise government and industry clients on their largest, most complex, and highest profile strategic issues. Our team combines deep sector insight, expert consulting capabilities and trusted client relationships to design and implement solutions that span all aspects of our clients’ operations. We become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Cyber Risk & Strategy Manager? You will be a Manager within the Cyber Risk team helping both grow our business and ensure our teams deliver high quality advice to clients. You should expect to be involved in a wide range of challenging engagements, ranging from major executive level cyber exercises and threat reviews, through optimisation of client security controls and cyber security programmes, to providing specialist support on issues such as cyber strategy, third party risk etc. What will you be doing? As a Manager, we expect you to understand the business issues and to be able to translate complex cyber security issues into straightforward, credible, jargon free advice to our clients; and delivering the support they require. If you are able to help our clients seize the opportunity offered by the digital world, securely, then you are the type of person we are looking for. Role dimensions: · Leadership & Management: · Working in a team of c. 70 – mostly in UK with a small offshore team. · You will be responsible for performance management of an allocation of assistant managers and below within cyber risk and strategy. · Working regularly with client stakeholders – typically Heads of cyber security (or equivalent) in to identify, develop and deliver client engagements to help clients in defining, identifying and managing cyber risk. · Responsible for managing complex cyber risk engagements at our largest clients. · Responsible for the quality of content and advice to clients as engagement manager. What will you need to do it? · Proven track record in cyber security environment within professional services or an in-house information security function. · Track record of showing an understanding of how organisations operate, as well as technology, threat and regulatory issues faced by clients. · Proven experience of delivering one or more of the following areas: cloud security, SAP security. · Proven experience of successfully managing complex cyber security services in a commercial environment, ensuring the delivery of high quality work on time and to budget. · Proven ability to lead work at sustained levels of high intensity, and inspire drive and resilience in others. · Proven ability to analyse problems, identify core issues and recommend appropriate solutions · Proven ability in taking appropriate action after monitoring/reviewing the progress and performance of others. · Understanding of a wide range of information security and IT methodologies, principles, technologies and techniques. · Excellent communication skills (both written and oral), negotiation and project management skills · Ability to develop excellent relationships both internally and with clients at a senior level. · A genuine interest and desire to work in the cyber security field. · Knowledge of a broad range of cyber security topics e.g. governance, identity and access management, supply chain risks, security operations, incident management etc. · A good understanding of technology platforms. Skills we’d love to see/Amazing Extras: · Recognised cyber security qualifications (e.g. CISSP, CISM, M.Inst ISP, etc.), or comparable experience To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to Consulting talent across the country but our core hubs for this role are: · London · Manchester · Birmingham · Glasgow With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

• Project Manager – 6 Month FTC, • London | Hybrid (3 days in office), • Salary Negotiable for right candidate Top Recruit has partnered with a global leader in business travel that’s experiencing strong growth and is seeking an experienced Project Manager to support a high-profile public sector mobilisation programme on a 6-month fixed-term contract. This is a senior, hands-on role for someone who’s comfortable operating in complex, highly regulated environments and managing multiple workstreams with confidence. Role of Project Manager 6m FTC Reporting into senior leadership, you’ll lead and coordinate delivery across several parallel streams, including: • Procurement and mobilisation, • Legal, operations, finance and pricing, • Suppliers, vendors and supply chain What are they are looking for: • 10+ years’ experience in Project Management / programme delivery, • Strong background delivering complex projects (public sector or regulated environments highly desirable), • Confident stakeholder manager with gravitas and sound judgement, • Comfortable balancing firm delivery with excellent customer care, • PMP, PRINCE2 or similar certification, • Experience with procurement, supplier and sub-contractor management Key Details • 6-month Fixed Term Contract, • London-based with occasional travel to Bradford, • Hybrid working (3 days per week in the office), • Security Clearance & DBS required (must have lived in the UK for the past 5 years), • Salary negotiable If you’re a senior Project Manager available for a fixed-term engagement and looking for a meaningful, high-impact programme, I’d love to speak. Apply via LinkedIn or message me directly for a confidential conversation.

Job Title: Solution Architect – Cloud Transformation Location: UK, London Role Summary The Solution Architect leads large-scale cloud transformation initiatives for enterprise clients by defining cloud strategies, designing target architectures, and driving modernization across applications, data, and infrastructure. The role demands deep architectural expertise, strong consulting skills, and the ability to influence C-level stakeholders while guiding cross-functional engineering teams. Key Responsibilities • Cloud Strategy & Enterprise Transformation, • Define cloud transformation roadmaps, adoption frameworks, and business cases for GCP migration., • Design scalable, secure and resilient GCP cloud architecture, • Conduct cloud assessments, maturity evaluations, and TCO/ROI analysis for clients., • Guide clients through modernization of legacy workloads into cloud-native architectures., • Align technical decisions with business outcomes and long-term transformation goals., • Solution Architecture & Design, • Architect end-to-end solutions using core GCP services across compute, networking, storage, data, security and application stack., • Design scalable, secure multi-region and hybrid-cloud architectures., • Build enterprise cloud landing zones, network topologies, identity hierarchy, and governance models., • Ensure architecture adheres to GCP best practices, Well-Architected Framework, and industry standards., • Lead architecture for large-scale migrations using Migrate for Compute Engine, Database Migration Service, Transfer Services, and Anthos., • Provide oversight to migration waves, cutover planning, operational readiness, and risk management., • Application & Data Modernization, • Lead modernization using GKE, Cloud Run, Cloud Functions, Pub/Sub, Dataflow, BigQuery, and managed databases., • Define rehost, replatform, refactor strategies for application and data migration., • Architect microservices, event-driven and serverless patterns., • Governance, Security & Compliance, • Define cloud security models including IAM, VPC Service Controls, encryption, key management, and workload identity., • Establish guardrails, governance policies, FinOps, and cost-optimization strategies., • Support compliance initiatives for ISO 27001, SOC2, HIPAA, PCI (as applicable)., • Collaborate with delivery teams to ensure proper implementation of the designed architecture., • DevOps, Automation & Engineering Excellence, • Enforce IaC and automation practices using Terraform, Deployment Manager, and CI/CD tooling., • Advise teams on DevOps/SRE and CloudOps best practices., • Promote standardized architecture patterns, reusable components, and reference solutions., • Design and manage CI/CD pipelines using Github actions, including workflow automation and approval gates., • Client-Facing, Leadership & Consulting skills, • Serve as the primary technical advisor for C-suite, enterprise architects, and IT leadership., • Drive end-to-end GCP cloud transformation engagements—assessment, migration, modernization, and optimization., • Conduct architecture workshops, discovery sessions, and technical deep dives., • Support pre-sales, solutioning, proposal development, and client presentations., • Provide thought leadership and guide strategic decision-making during transformation engagements., • Ability to communicate complex cloud concepts to C-level and non-technical stakeholders., • Strong client-facing experience in enterprise transformation programs., • Ability to lead cross-functional architecture and engineering teams., • Excellent presentation, documentation, and decision-making skills. Required Technical Skills • Deep expertise in GCP services including:, • Compute Engine, GKE, Cloud Run, Cloud Functions, • VPC networking, load balancing, interconnects, private service access, • Cloud SQL, Spanner, BigQuery, Firestore, Memorystore, • Pub/Sub, Composer, Dataflow, Dataproc, • Cloud IAM, Security Command Center, Cloud Armor, • Strong experience designing cloud-native, containerized, and microservices-based solutions., • Strong architectural background in distributed systems, networking, and security., • Proficiency with IaC (Terraform preferred)., • Good Understanding of DevOps, GitOps, CI/CD, SRE, and automated operations. Preferred Qualifications • Strong experience in IT services, system integration, or consulting environments., • Certifications (preferred):, • Google Professional Cloud Architect (mandatory or highly preferred), • Cloud Network professional, • Cloud Security engineer professional, • Gen AI leader ( good to have), • Azure and AWS architecture and solution expert certifications (good to have), • Experience with multi-cloud and hybrid cloud environments

Facilities Operations Manager Location: London Salary: £50,000 - £60,000 We are working with a well-established Property Management company who are seeking an experienced Facilities Operations Manager to oversee the day-to-day operation of a high-profile mixed-use estate in The City. Key Responsibilities: • Manage hard and soft FM services including security, cleaning, waste management, and landscaping, • Oversee reactive helpdesk and maintenance repairs, ensuring issues are resolved within SLA’s, • Lead Health & Safety and statutory compliance across the estate, • Review and manage occupier RAMS and contractor compliance, • Manage incidents and insurance claims, • Support the safe delivery of small events and estate activities, • Maintain strong relationships with occupiers, contractors, and stakeholders Key Skills & Experience: • Proven Facilities or Operations Management experience in a retail, mixed-use, or public-realm environment, • Strong knowledge of H&S and compliance requirements, • Experience managing contractors, reactive maintenance, and helpdesk systems, • Confident communicator with a proactive, hands-on approach Desirable Qualifications: • IOSH / NEBOSH or similar, • IWFM / BIFM A fantastic opportunity to manage a prestigious London destination with a strong focus on safety, presentation, and customer experience.

Facilities Team Assistant – Join a Leading Global Hedge Fund We are partnering with a fast-growing, high-performing hedge fund to recruit a Facilities Team Assistant for their London office. This is an exciting opportunity for someone with office or facilities experience who thrives in a dynamic environment and wants to contribute to a smooth, world-class workplace. This firm is known for its entrepreneurial culture, rapid growth, and meritocratic environment. Joining the team means working alongside talented professionals while ensuring the office operates seamlessly for employees, clients, and VIP visitors. What you’ll do As part of the Facilities and Front of House team, you will support day-to-day operations across the London office, helping to maintain a professional, welcoming, and efficient environment. Key responsibilities include: Reception and Front of House • Welcome clients and visitors with professionalism and warmth, • Escort guests to meetings and provide refreshments as needed, • Maintain high standards across all client-facing areas, • Coordinate repairs, maintenance, and office services, liaising with vendors and contractors, • Support Health & Safety compliance, including visitor logs and security badges, • Order and replenish office and pantry supplies across London and Paris offices, • Manage mail, couriers, and office equipment servicing, • Provide ad hoc support to Executive Assistants and the wider office team, • Assist with internal and external events, including logistics and catering, • Support travel arrangements and other administrative tasks as required, • Prepare reports, presentations, and documentation for facilities projects, • Cover for the Front of House Manager during absences This role offers a fantastic chance to be at the centre of a thriving office, ensuring colleagues and visitors have a seamless experience while gaining exposure to a global hedge fund environment.

Soft Services Manager – Greenwich – £55-£58,000 + Bonus + Ex. Benefits – Permanent About the role: We are looking for a Soft Services Manager who values respect, collaboration and inclusion, and is passionate about creating a safe, welcoming, and well-run site. In this visible, collaborative role, you’ll coordinate and manage essential services including security, cleaning, catering, waste management, access control, CCTV, and document handling while line managing on-site support staff and working closely with colleagues and external partners to ensure services are delivered safely and consistently. What you’ll be doing: Lead and coordinate all soft services, including security, cleaning, catering, waste management and access control, ensuring the site runs smoothly and safely. Manage contracts and suppliers, monitoring performance, addressing issues, and driving continuous improvement. Line manage Reception and Handyperson staff, supporting and developing them in a positive, inclusive environment. Ensure all services comply with health, safety and statutory requirements. Oversee budgets and purchase orders, ensuring cost-effective delivery of services. Act as the main point of contact for colleagues, contractors and visitors, building strong relationships. Manage day-to-day site operations, reactive requests and event support. Monitor performance, provide clear reports and implement improvements to enhance service quality. About You: We welcome applicants from a wide range of backgrounds and experiences. You may bring: • A Soft Services or Facilities Management qualification, or equivalent practical experience, • Experience managing contracts and external suppliers, • Strong organisational and communication skills, • Experience working in a fast-paced operational, production or manufacturing environment, • Exposure to small works, refurbishments or minor fit-out projects, • An IOSH or equivalent Health & Safety qualification What now… If this sounds like the right role for you, we’d love to hear from you. Please submit your CV!

Role Purpose: The SIAM Security Service Manager will operate as part of the SIAM integrator function within a multi-supplier environment, ensuring that security governance, assurance, and compliance are embedded across all service providers. The role requires deep knowledge of information security standards and frameworks, combined with knowledge in SIAM practices to effectively integrate, align, and assure security across a federated supplier ecosystem. Key Responsibilities: • Act as the single point of governance and accountability for SIAM oversight of supplier security management activities, ensuring alignment with organizational security policies, • Coordinate and manage relationships with customer stakeholders as well as supplier representatives to ensure positive working relationships and buy in from suppliers for customer needs regarding security within the SIAM ecosystem, • Leverage strong negotiation skills for gaining supplier support to meet customer defined objectives and expectations, • Establish and manage SIAM security governance processes across multiple service providers, ensuring consistent compliance and reporting, • Feed security governance and oversight information for suppliers into the overall SIAM team and service, • Coordinate and oversee the delivery of supplier level security controls, risk management, and assurance activities across the SIAM supplier ecosystem, • Oversee and govern Integration of customer security requirements into end-to-end service design, transition, and operations, working collaboratively with other service towers (service desk, End User Computing, Infrastructure services etc.) within the SIAM ecosystem, • Monitor, assess, and report on security posture and risks across all suppliers, escalating where necessary to senior stakeholders, • Support security incident management and response processes, ensuring cross-supplier cooperation and adherence to defined procedures, • Act as a trusted advisor to the customer SIAM and security leadership, providing assurance that the SIAM model is operating securely and effectively Skills & Experience: • Demonstrable knowledge of SIAM principles, practices, and governance models, • Excellent stakeholder management and relationship-building skills, with the ability to negotiate pleasantly and diplomatically with service providers, fostering positive and collaborative working environments., • Stakeholder, relationship management, and interpersonal skills to ensure positive working with customer stakeholders and supplier representatives, • Proven ability to develop and maintain strong stakeholder relationships, both internally and externally, ensuring effective communication, trust, and cooperation across all levels of suppliers and government stakeholders., • Strong diplomatic negotiation skills to ensure buy in obtained from suppliers for customer objectives. Experience in managing challenging conversations and resolving conflicts constructively, supporting a culture of partnership and mutual respect within multi-supplier environments, • Understanding and knowledge of security management within complex, multi-supplier environments, • Good understanding of security frameworks, including SPF, ISO 27001, NCSC Cyber Essentials, and ITIL security practices, • Ability to manage SIAM security risk registers, governance boards, and assurance reporting, • Experience of working within central government or regulated public sector environments, • Strong incident management and problem-solving capabilities You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include; • Contributory pension, • Extra holiday purchase, • Life insurance policy, • Private medical insurance Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.

Executive Assistant / Office Manager Forge Partners — City of London (Hybrid – but office attendance on certain days required) Full‑time (part‑time considered) Forge Partners is a specialist executive search firm working with some of the world’s leading alternative investment managers. As we continue to grow, we are looking for a highly organised, proactive, and commercially minded Executive Assistant / Office Manager to act as the Managing Director’s “second brain” and ensure the business operates smoothly and efficiently. This is a role for someone who loves solving problems, creating order, and freeing a founder/MD to focus on high‑value origination and client work. If you get satisfaction from turning chaos into clarity, this will suit you perfectly. Why This Role Exists Our MD is increasingly pulled into administrative, operational, financial, and scheduling tasks that take him away from winning and delivering work. We need someone who will take ownership, spot what needs doing before being asked, and run the internal engine of the business. What You’ll Own 1. Executive Support — Be the MD’s “Second Brain” • Full inbox management — triage, prioritise, draft responses, chase actions., • Calendar management — protecting time, managing commitments, avoiding overload., • Managing the MD’s LinkedIn inbox (messages, responses, follow‑ups)., • Preparing the MD for meetings, ensuring follow‑ups are tracked and completed. 2. CRM & Business Development Support • Act as the “guardian” of our CRM (Ezekia / Monday.com)., • Keep the origination pipeline updated and clean., • Helps ensure all client & candidate meeting notes are captured and entered., • Track promised follow‑up actions and ensure nothing falls through the cracks. 3. Finance & Accounting Liaison Own the Forge‑side workflow with our accountants (VFO), including: • VAT return process (quarterly)., • Payroll information & staff expenses., • Liaising on bookkeeping queries., • Ensuring invoices (client + supplier) move through the process smoothly., • Maintaining proper receipt and expense records (e.g., Dext). You don’t need to be an accountant — you just need to be organised, accurate, and consistent. 4. Operations & Office Management • Helping design and maintain business systems & processes – i.e. how we do things, • Keep the office running smoothly (facilities, supplies, organisation)., • Maintain an orderly shared drive & documentation structure., • Manage Microsoft 365 licences, folders, email groups, basic admin., • Support interview scheduling, internal hiring admin, holiday booking/management and onboarding for new team members., • Support ad‑hoc research and general “make life easier” tasks. 5. General Administration (the “things the MD should not be doing”) This role flexes based on what the business needs. Examples include: • Handling bookings, booking travel and arranging logistics., • Helping with small projects (website updates/revamps, organising meetings, and admin elements of additional hiring). You are the person who makes sure small things never become big problems. What Great Looks Like You are: • Exceptionally organised, structured, trustworthy and reliable., • A clear communicator who can confidently prioritise., • Tech‑savvy and happy learning systems (Ezekia, Monday.com, Xero basics, LinkedIn)., • A natural problem‑solver with strong practical intelligence and common sense., • Someone who thrives in a small, ambitious, entrepreneurial firm where you can make a noticeable impact. Experience Required You do not need experience in executive search or financial services — but you do need: • Prior experience as an EA, PA, Office Manager, or Operations Assistant with a least 2 years of experience., • Evidence of strong organisational and multitasking ability., • Confidence using email, calendars, CRM systems, and basic business tools., • A proactive, “let me take that off your plate” working style. What We Offer • The chance to become a foundational member of a growing business., • Close partnership with the MD and real influence on how the firm runs, • Hybrid working (City of London office)., • Competitive salary depending on experience., • A role that can expand as the business grows — potentially into Operations Manager / Chief of Staff / Chief Operating Officer territory. Security & Compliance • Because this role involves access to company financial systems and sensitive information, the successful candidate will be required to consent to standard background checks as part of the hiring process. How to Apply Send your CV to with the subject line: “Executive Assistant / Office Manager – Application”

Flagship & Community Store Manager – Soho & Dray Walk, East London As the Flagship & Community Store Manager at Peachy Den, you are the heartbeat of our physical retail operation, leading the teams across two locations; our forthcoming flagship in Soho and our community store in Dray Walk, East London. You will deliver exceptional customer experiences, uphold both spaces as inspiring, well-run environments, and ensure consistency in brand standards across locations. Reporting to the Head of Operations & Commercial Strategy, you will oversee all aspects of each store’s performance, team development, daily operations, and in-store activations. Responsibilities: Sales & Performance • Take full ownership of the stores’ sales results, ensuring targets are consistently met and exceeded., • Lead the team to deliver measurable results, fostering a culture of accountability and performance., • Monitor KPI trends and identify opportunities to maximise revenue, • Analyse store performance, share insights with HQ, and implement improvements to drive both short-term results and long-term growth. Leadership & Team Management • Lead, motivate, and develop retail teams across both locations to support sales and service excellence., • Directly line-manage two Store Leads, supporting their development, performance, and leadership of their teams., • Conduct 1:1s, coaching, and performance reviews, monitoring staff contribution to sales and KPI targets., • Oversee recruitment, onboarding, and ongoing training of Sales Assistants and Keyholders., • Foster a positive, inclusive, values-led culture that drives engagement and results. Operations & Administration • Ensure daily operational procedures are completed efficiently to support smooth trading., • Oversee till reconciliation, cash handling, and reporting to maintain accuracy and support KPI tracking., • Manage scheduling and labour allocation in line with expected footfall and sales targets., • Maintain Health & Safety and security protocols, ensuring uninterrupted trading and staff safety. Stock Management & Visual Merchandising • Maintain brand-standard merchandising to support sales and enhance the customer experience., • Oversee stock levels, restocking, and faulty stock procedures to ensure product availability and minimise loss., • Conduct regular stock checks and maintain organised stockrooms to support smooth operations and maximise sales. Customer Service & Brand Experience • Lead by example on the shop floor, delivering exceptional service that drives loyalty and conversion., • Gather customer insights and share with HQ to inform product, merchandising, and sales strategies., • Champion the Peachy Den ethos in every interaction, enhancing both customer experience and sales potential. Events, Activations & Reporting • Partner with HQ to plan in-store events and activations that drive footfall and revenue., • Provide feedback on event performance and in-store trends, implementing actionable improvements., • Prepare weekly summaries of store performance, including key insights on staff, customers, and sales trends. Requirements: • 3+ years’ experience in retail management, ideally in a premium, fashion, or multi-site environment, • Proven track record of driving sales performance and achieving commercial targets, • Strong leadership skills with experience managing, coaching, and developing teams, • Excellent communication skills and confidence managing cross-location handovers, • Highly organised, with the ability to prioritise across two stores and manage shifting demands, • Strong understanding of store operations, including cash handling, rotas, H&S, and security procedures, • Experience in visual merchandising and maintaining brand presentation standards, • Comfortable analysing retail KPIs (footfall, conversion, ATV, UPT) and turning insights into action, • Confident handling customer escalations and delivering premium-level service, • Proactive problem solver with a hands-on, can-do attitude, • Reliable and punctual, with strong time management and attention to detail, • Flexibility to work weekends, evenings, and events as required, • Ability to build strong relationships with HQ teams, customers, and the wider community, • Strong understanding of Peachy Den’s brand principles, tone of voice, and community-led ethos, with the ability to embody and champion these in-store, • Desirable: Experience managing or working during new store openings, including launch planning and operational setup Benefits: • 20 days annual holiday plus bank holidays, for a total of 28 days off per year. (If you work a bank holiday, you’ll receive an alternative day off.), • Flexible rolling schedule: Enjoy a balanced rota with predictable time off, including at least one full weekend off every month, while still covering key trading periods., • Generous clothing allowance, • 45% staff discount, • Auto-enrolment pension scheme How to apply? Send your CV and a cover letter to

We are partnering with a prestigious international law firm to hire an Information Security Assurance Specialist to join its Information Security and Privacy team within the wider Legal, Risk, and Compliance function, based in London. This is a newly created role reporting to the Information Security Manager, focused on strengthening the firm’s security posture. The role sits firmly in the second line of defence, with an emphasis on governance, policy, and assurance rather than day‑to‑day operations. The core focus is security assurance testing, particularly penetration testing. You will ensure testing is appropriately scoped, meaningful, and followed through to resolution. You will also embed security assurance into IT projects and change initiatives by defining security requirements, reviewing designs, and working with technical teams to mitigate security risks arising from change. A key aspect of the role is early engagement with projects. You’ll partner with architects, business analysts, and DevOps teams to challenge designs and influence security outcomes from the outset. The role requires strong technical understanding, without hands‑on engineering. Key responsibilities include: • Supporting architecture and design reviews, • Ensuring systems align with InfoSec policies and standards, • Helping evolve assurance frameworks as new technologies are adopted, • Supporting ISO 27001 certification and policy development This is a strategic role with a broad, firm‑wide view rather than ownership of a single product or platform. Required experience: • 4+ years’ experience in information security or technical cyber security, • Strong knowledge of ISO 27001 and Cyber Essentials Plus (auditor or implementer experience desirable), • Experience in regulated or private‑sector environments (law firm experience advantageous; FS/banking backgrounds welcome), • Understanding of Lines of Defence models and second‑line assurance roles

Job Title: Home-Based Transcriber (UK) - Self-Employed Opportunity with Epiq Business Unit: UK Court Reporting Days: Variable, within agreed deadlines Hours: Flexible, within agreed deadlines Location: UK Role Overview Epiq is a global leader in legal services, delivering innovative solutions to clients worldwide. We are currently seeking Home-Based Transcribers located in the UK to join our team on a self-employed basis. As a Home-Based Transcriber, you will be responsible for producing accurate, high-quality verbatim transcripts from audio and video recordings in accordance with Epiq Style Guidelines and client deadlines. If you are a fast, accurate typist with excellent English language skills, strong attention to detail, and experience in areas such as police work, criminal investigations, PACE (Police and Criminal Evidence Act) Interviews Under Caution, legal multi-speaker transcription, or fully verbatim transcription from video recordings who enjoys variety and flexibility, then this role is perfect for you. All shortlisted candidates will complete Epiq’s online English and typing assessments. Successful candidates will be invited to an interview, and upon onboarding, you will receive comprehensive training prior to offering transcription services. Please note this is a home-based, self-employed role. Key Responsibilities • Produce high quality, accurate transcripts from multi-speaker audio or video recordings in accordance with client style guidelines and delivery deadlines, • Proofread and check all work for spelling, grammar, style and formatting before submission, • Undertake cross-training on various transcription contracts as required, • Use audio playback platforms such as FTR, • Maintain clear communication with the Transcription Operations Manager/Team Leader and other transcribers, • Implement feedback promptly to ensure quality and timeliness., • Complete annual Information Security and Compliance training, • Educated to minimum A level or equivalent standard, • Excellent English language & audio transcription skills, • High accuracy and attention to detail, • Copy typing speed minimum 60 wpm, • Audio typing speed minimum 30 wpm, • Computer literacy and familiarity with Microsoft Office, • Flexibility and responsiveness, • Ability to manage workload and meet assignment deadlines, • Strong general knowledge and interest in the law, • Confidentiality and discretion at all times - ability to handle challenging and potentially distressing material, • Fast broadband internet connection, • Good quality headphones and an Infinity foot pedal Due to the nature of this work, successful applicants must obtain SC-level national security clearance. Epiq will assist with the application process at no cost. For details, visit: Rewards & Benefits • Competitive pay rates, • Work from home with flexible hours, • Full training provided Applications If you are interested in this role and have the skills and key competencies required, please email your CV and a cover letter detailing your suitability to . We thank all applicants for their interest. Please note that due to high application volumes, only shortlisted candidates will be contacted. Epiq is an equal opportunities employer It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, colour, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalised as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Description Job Title: Kirkuk Procurement Specialist – Business Support & HSSE Category Job Location: Sunbury-on-Thames (Hybrid) Contract Length: 12 Months Industry: Oil and Energy Working Hours: 8 per day/ 40 per week Role Overview: bp has reached agreement with the Government of Iraq to invest in several oil fields in the Kirkuk province of northern federal Iraq. The contract provides for the rehabilitation and redevelopment of oil and gas production from the Baba and Avanah domes of the Kirkuk field and three adjacent fields – Bai Hassan, Jambur and Khabbaz, all of which are currently operated by the North Oil Company of the Ministry of Oil. Under the terms of the agreement, bp, North Oil Company (NOC) and North Gas Company (NGC) will establish a new integrated operating entity comprising predominantly of personnel from NOC and NGC, along with secondees from bp. The new operating organisation will, in due course, take over operations at Kirkuk from NOC and NGC. This role will initially form part of the central remote support team for Kirkuk. Successful candidates should be flexible and willing to travel to Iraq for business trips, especially during the early phases. Please note that due to the timeline requirements, a review of candidate applications will take place immediately after the posting close date with candidate selection processes taking place shortly thereafter. We are looking for high calibre individuals to join our expanding Kirkuk team. This role is accountable for supporting the Business Support and HSE Procurement Category, responsible for managing security, logistics, IT, business support and contingent labour, ensuring procurement activity compliance to the Development and Production Contract, alignment to business priorities and compliance to Kirkuk procurement procedures and contract governance. This role reports to the Business Support and HSE Procurement Category Delivery Manager (CDM) for Kirkuk and acts as a procurement business partner for HSE, Security and Facilities functions. The role will engage with Legal, Finance, HSE, and the P&O functions to ensure seamless procurement delivery and contract management, compliant with internal policies, industry standards, and regulatory obligations. You will develop and implement robust category strategies for the Business Support and HSE Procurement Category and will act as an interface to internal and external stakeholders. The right candidate needs to have strong commercial acumen, ensuring alignment on business goals and delivering secure, optimal, compliant, and competitive, risk-managed procurement outcomes. All business activities will need to be conducted in compliance with Iraqi laws and regulations, the Iraq Standard Contracting and Procurement Procedures (SCPP) and with BP’s Code of Conduct, Anti Bribery and Corruption and Anti Money Laundering policies. What you will do: • The Kirkuk Procurement Specialist for Business Support & HSE Procurement Category is accountable for co-ordinating in-country procurement delivery for security, logistics, IT, business support and contingent labour for Kirkuk. The role will support interfaces between the in-country based team, North Oil Company (NOC), North Gas Company (NGC) and remote category teams to ensure alignment to business priorities and compliance to Kirkuk procurement procedures and contract governance., • The successful candidate will develop and implement the Business Support & HSE Procurement Category strategy for Kirkuk in Iraq, maximise the value of third party spend for bp, working with multi-discipline project teams and key suppliers to manage risks, seek innovation and add value to our MENA Growth projects., • The role will work closely with our partners in NOC and NGC to establish the state of existing contracting and procurement ways of working, including the systems, processes, and resources that support the efficient sourcing of goods and services in support of Business Support & HSSE and Subsurface., • Supports category delivery of contract strategies, end-to-end sourcing and contracting, socialising relevant governance approvals (internal and external), negotiations, risk management and ensuring contracts are compliant to established contract standards and operationalized into Kirkuk P2P systems., • The role will deliver value through effective and efficient sourcing activity; using the provisions of PSCM procedures within boundaries of relevant laws and regulations, approved budgets and, where applicable, JV partner and NOC agreements., • Support the development of Contracts and Procurement Plan (CPP) with demand data for assigned sub categories., • Execute compliance activities including audit resolution as applicable. Conduct relevant due diligence processes and secure required approvals, • Comply with all policies and procedures., • Supports audits and cost recovery matters., • Execute post-award contract management and administration as directed. This will involve resolution of queries, supporting timely supplier invoice approvals, processing and tracking supplier change requests, monitoring contract expiration dates and ensuring extensions or renewals are executed to support continuing service delivery to the business., • Support supplier performance management activities, such as, KPI tracking, PRMs and other activities intended to drive improvement with supplier performance., • Ensure Local Content obligations are considered and incorporated into the procurement decisions as required., • You will work closely with technical and project management stakeholders to ensure products and services are delivered safely to specification and in line with contractual agreements., • You will interface with NOC/NGC and act as a point of contact for suppliers to support the category teams understanding of the Iraqi market. You will advocate for opportunities to partner, collaborate, develop, and strengthen relationships with contractors and suppliers., • Promotes compliance culture and psychological safety. Monitors and reacts to contractor safety and compliance related matters, provides input into investigations and implementation of appropriate actions., • Procurement delivery – Provides advice to the in-country delivery team on day-to-day procurement category operations. Provides oversight on supplier performance management or interventions, escalating to the relevant business stakeholders, as needed, to ensure timely resolution and prevent leakage. What you will have: • You will have a University degree in Procurement, Engineering or other business/technical discipline and CIPS professional chartership (or equivalent) is preferred. However, experience and attitude are key, and we're looking for someone who has:Genuine passion for the Oil and Gas business and the supply chain., • Demonstrable track record of delivery in Business Support & HSE Procurement, ideally related to oil and gas services with large capex or onshore scopes., • Procurement experience in the Oil and Gas sector within the relevant category – Business Support & HSSE delivering end to end sourcing, contracting and supplier management, • Knowledge in application of PSCM contracting, supplier management and Project execution., • Demonstrated ability to collaborate with internal stakeholders across multiple disciplines, cultures and geographies, across BP and with suppliers, • Commercial mindset, analytical skills, and able to confidently negotiate large complex contracts and liaise with all levels of stakeholders., • Strong business acumen to unlock value, track record of collaboration, able to deliver agile solutions to the business, try new ways of working and displays a growth mindset., • Excellent communicator who demonstrates an ability to develop, high quality, trust-based relationships with the wider organization., • Track record bringing multiple parties together to collaboratively solve complex problems., • Able to work under pressure to initiate actions, prioritize and support decision making, skilled at fostering alignment among senior We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Section Manager Production – Gate Gourmet | Feed the World from 30,000 Feet! ✈️ Ever wondered who's behind the meals served on your flight? That's us! Gate Gourmet is the world's largest independent airline catering provider, serving 200+ million meals annually to 270+ airlines across 120 airports globally. Now we're looking for a dynamic Section Manager Production to join our high-flying team! Why This Role Rocks: ✅ Lead a fast-paced production operation feeding thousands of passengers daily ✅ Make a real impact managing budgets, teams, and quality standards ✅ Drive innovation through Lean Six Sigma and continuous improvement ✅ Work in a diverse, energetic environment where no two days are the same ✅ Build and mentor high-performing teams in our unionised operation What You'll Do: • Own financial accountability for your section (labour, materials, budgets), • Maintain master production schedules and crush quality KPIs, • Champion health & safety, food safety, and security compliance, • Resolve challenges with top-tier communication and negotiation skills, • Lead continuous improvement initiatives that actually make a difference What We're Looking For: • Proven management experience in fast-paced food production or similar environments, • Degree or equivalent experience in operations/logistics, • Food hygiene and health & safety expertise, • NEBOSH/Food Safety certification (preferred), • Lean Six Sigma knowledge (bonus!), • Strong leadership skills and a can-do attitude

Commercial Manager (107855) Base Location: London plus network of 20 offices nationally: ___ The KPMG People function is a cornerstone of our business. Operating from London we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as a Commercial Manager We offer an end-to-end learning service that combines advisory, specialist content, and learning delivery, building on the capability developed for clients. Our interdisciplinary Connected Learning department aims to create a culture of learning by delivering quality, innovative learning that is easily accessible, embedded to the learner’s role and has a measurable impact. Connected Learning is an emerging, but integral part of our Consultancy practice and brings together KPMG's breadth and depth of subject matter expertise with our learning design and technology skills and capabilities to help improve individual and organisational performance. It is an exciting capability area that seeks to tackle the full breadth of clients’ learning needs. Our work covers a whole spectrum of services at the scale and quality that the market is demanding. By closely monitoring market drivers and learning trends, we have combined a best of breed consortium led approach in the learning supply chain. A core part of our offering is to help clients make the connection between what their workforce has in terms of measurable skills, what they don’t have and what they need to have. This helps clients realise their immediate and future strategic business aims. What will you be doing? The role requires the ability / flexibility to work across learning clients where multiple programmes in the portfolio require a strong understanding of the sector. The Commercial Manager is primarily responsible for managing the sourcing and competition of the appropriate supply chain to support relevant client engagements driving the commercial outcomes of particular supplier partnerships through effective procurement and relationship management. As a Commercial Manager you will be part of a Commercial team who is responsible for managing day-to-day supplier relationships while ensuring that supply chain activities are undertaken in accordance with the firm’s policies and procedures, risks are managed, and third-party spending is contained, and profitability targets are met. The Commercial Manager will have demonstrated knowledge of procurement and contract law, strong communication and negotiation skills, and an ability to drive team performance under tight deadlines. Strong management, delegation, and mentorship skills and a keen eye for detail are essential. A key strength required for this position is someone who is a strong stakeholder manager and thrives on developing and maintaining relationships with suppliers. As a team leader, the Commercial Manager must embody KPMG’s values, act as a role model, and build commitment and belief toward the accomplishment of the team’s goals. • Sourcing and onboarding of new suppliers to support business needs- running open and fair competitions. Setting evaluation criteria to demonstrate the best outcome for clients and ensuring the process is effectively managed end to end, • Manage external relationships with the client commercial teams, • As required by the Head of Commercial, manage commercial activity to support particular contracts, • Escalate issues to Head of Commercial and manages upward effectively. Knows when is appropriate to draw in support to ensure that firm is represented externally at the appropriate level of seniority., • Ensures that Head of Commercial is briefed on issues, risks and matters which go beyond the ordinary course of business., • Horizon scanning on the learning marketplace and development and stakeholder management of relationships with particular contract supplier chain, • Support the business to drive commercial outcomes through effective procurement and supplier management practices, • Ensure that all supply chain activity is in accordance with the firm’s policies and procedures, • Work day to day with suppliers and KPMG stakeholders, • Manage conflicts of interest and risk appropriately in order to protect KPMG, • Manage day to day learning supply chain relationship responsibilities, • Proactively manage Intellectual Property Rights and associated risks, • Manage internal interfaces with the wider operational team including Finance, Project Operations, Curriculum, Engagement team, Communications, Service Centre, Finance, Security and areas of the wider firm: Quality and Risk Management and Contracts Unit, • Prioritise the workload of the team to support and meet the strategic objectives set by the Head of Commercial., • Regularly manages risk and supervises junior team to ensure that risk is being managed carefully Leadership & Management Day-to-day responsibility for successful sourcing and procurement activities to support our client learning services business. The role will report directly to the Head of Commercial and needs clear articulation of any risks and mitigations. Line management of the supply chain team supporting these activities (typically at Assistant Manager and Graduate grades) whilst coordinating delivery activity with central MLS services (e.g. Finance, Service Centre, Technology). Stakeholder Interaction & challenges: Frequent client interaction to build trusted relationships as day-to-day point of contact, underpinned by a clear governance structure. Impact, Risk, Accountability & Governance: The role is important to the learning business as it ensures successful delivery of multi-year contracts. KPMG’s reputation in the market is essential for future MLS opportunities / extensions. What will you need to do it? • Strong commercial acumen, ideally supported with formal procurement or supplier management qualification, • Extensive experience in running mini competitions and RfP exercises at scale, • Knowledgeable in contract law and Intellectual Property law, • Excellent stakeholder management and relationship-building skills, • Excellent verbal and written communication skills, • Can demonstrate significant success in negotiations and a track record of creating profit, • Able to work at pace to tight client deadlines while remaining focused on the commercial goal, • Extensive knowledge of working with Suppliers, • Leadership skills, • Able to work effectively in a consulting environment and in a matrix type governance structure, • Management skills: able to manage a team of junior colleagues, delegate appropriately and prioritise workload in accordance with priorities as set out by Head of Commercial, • Strong numerical skills and ability to understand pricing of products and pricing strategies, • SC level clearance as outlined: To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core hubs for this role are: • London Canary Wharf With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. Find out more: Within Consulting we have a range of divisions and specialisms. Click the links to find out more below: • Consulting at KPMG: ___, • ITs Her Future Women in Tech programme: ___, • Applying to KPMG: ___, • Tips for interview: ___, • KPMG values: ___, • KPMG Competencies: ___, • KPMG Locations and FAQ: ___

Good awareness of Security Architecture and Engineering Security Operations and Security Governance Risk and Control. Certified Information Security Manager (CISM)/ Certified Information Systems Security Professional (CISSP)/ Certified in Risk and Information Systems Control (CRISC). This role is a

Who We Are Located in the heart of The City of London (1 Bread Street, EC4M 9BE) The Lucky Goat is a 220 capacity sanctuary of social entertainment designed to revive the joy of going out. We move away from the scripted, corporate feel of modern venues to create a space that prioritises genuine human connection, quality hospitality, and a healthy dose of competitive spirit. Featuring a curated winning formula of games you know and love (darts, shuffleboard, pool, air hockey, arcade games, karaoke), food that hits the spot, and cocktails with personality, we provide an atmosphere that is familiar yet fresh—where every guest is treated like a regular. Who You Are We are looking for a natural leader and an expert in high-volume, premium operations who leads with integrity and professional pride. • Proven Expertise: You possess extensive experience managing high-end, multi-faceted hospitality venues and are comfortable navigating the complexities of large-scale operations., • Team Advocate: You understand that a successful business starts with a supported team. You balance high-performance expectations with a deep commitment to employee well-being and work-life balance., • Exceptional Standard-Setter: You have a keen eye for detail and a clean-as-you-go mentality, whether applied to the physical venue or administrative documentation., • Principled Leader: You lead with integrity, ensuring that company policies regarding equality, diversity, and harassment are upheld to the highest standard. What You Will Do As General Manager, you will be the primary steward of our culture, overseeing a community where every detail— from the soundtrack to the service tempo — is intentional. • Strategic Leadership: Take full ownership of the venue’s P&L, driving growth through a commitment to operational excellence and a service-first mentality., • Cultural Development: Build and mentor a team that is professional, accountable, and engaged. You will design a workplace where staff feel their contributions are respected and their professional growth is a priority., • Operational Oversight: Maintain a venue that is consistently guest-ready, ensuring that our standards for food hygiene, security, and licensing compliance are never compromised., • Performance Management: Implement fair and transparent HR procedures, focusing on clear communication and mutual respect between management and the team., • Guest Experience: Ensure every visitor, from local regulars to high-profile corporate clients, receives a level of service that is confident, knowledgeable, and appropriately familiar., • Community & Safety: Act as the Designated Premises Supervisor (DPS), ensuring compliance with our license conditions and ensuring a safe, inclusive environment for all patrons and staff. Why Work With Us The Lucky Goat is redefining social entertainment in London by moving away from the scripted, corporate feel of modern venues to create a space that prioritises genuine human connection. • Competitive Compensation: A starting base salary of £60,000, plus tronc and bonus (OTE of £75,000)., • Work-Life Balance: A 40-hour working week and 30 days of annual leave., • Transparent Rewards: Access to a fair and transparent Tronc and bonus system that respectively allocates tips, service charges and venue profits based on clear, points-based criteria., • A Culture of Integrity: Join a team that cares about the details—the playlist, the service, and the atmosphere., • Professional Benefits: Enjoy high-quality staff meals and drinks, plus a friends and family discount to welcome your own community into our sanctuary. How To Apply Email me a bit about yourself and why you'd be a good fit for the role alongside your CV.

Contract Manager - London Contract Manager - London Salary: Competitive & Excellent Benefits Driving Excellence Across Catering & Soft Services Compass Group UK & Ireland, is seeking an experienced Contract Manager to take charge of our prestigious government service site. This role is your chance to lead a dedicated team in providing exceptional catering and cleaning services to one of the most important sites in the country. To join our team at a prestigious government building in Whitehall, candidates must meet strict security requirements. This role involves working in a highly sensitive environment, so successful applicants will need to undergo and pass enhanced security vetting. To be eligible for this process, you must: • Have been a UK resident for at least the past 10 years Why Join Us? At Compass, we don't just meet expectations - we exceed them. Our teams deliver world-class foodservice and facilities management (FM) solutions, ensuring our clients receive the highest standard of service. In this role, you'll have the opportunity to innovate, inspire, and drive real change while working within a supportive and collaborative team. Your Mission As Contract Manager, you will: Lead & Develop - Manage the full contract lifecycle, ensuring seamless delivery of catering and cleaning operations. Drive Excellence - Implement innovative solutions to enhance service standards and customer experience. Build Strong Relationships - Work closely with key stakeholders, fostering strong client partnerships. Deliver Results - Ensure the contract meets financial targets and operational KPIs, always striving for continuous improvement. Champion Health & Safety - Maintain the highest standards, ensuring full compliance with company and statutory requirements. Inspire & Motivate - Develop, train, and mentor your team to create a high-performing and engaged workforce. What We're Looking For Proven leadership in managing operational teams, ideally in catering, facilities management, or contract services. Strong commercial acumen, with a track record of driving financial performance. Exceptional communication skills, with the ability to manage multiple stakeholders. Experience in change management, driving continuous improvement and innovation. Customer-focused mindset, ensuring client satisfaction and service excellence. If you're a motivated, results-driven leader who thrives in a high-profile, fast-moving environment, we want to hear from you! Join Us & Make a Difference Apply today and be part of something extraordinary!

Catering Supervisor - Enfield We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Healthcare on a full time basis, contracted to 37.5 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Could you shine as Healthcare's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: • Preparing delicious food to the highest standards, • Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service, • Communicating regularly with your line manager to monitor KPIs and targets, • Representing Compass Group UK&I and maintaining a positive brand image, • Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations, • Supporting and training our teams, leading from the front to make sure everyone can excel in their role, • Be passionate about great-tasting food and exceptional customer service, • Have a minimum of two years of catering experience, • Have experience managing teams in a similar role, • Hold a Basic Food Hygiene certificate, • Have excellent communication and organisational skills Job Reference: com/1201/41805002/52783973/STC #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Portering Manager - London Portering Manager - Kings College Hospital • Up to 55,000 DOE, • 40 hours per week Portering Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go above and beyond. Portering Manager will have: • Experience of leading and managing a portering team in a healthcare environment, • Experience in ensuring promoting and ensuring compliance to H&S requirements, • Excellent communication and people management skills, • Strong financial acumen, • Organised and considered approach to problem solving, • Self motivated and able to adapt to a changing environment, • To have a knowledge of the portering services in hospitals and the operational challenges and opportunities faced on a daily basis, • To have excellent communication skills in order to liaise with a broad range of people, • To possess excellent management skills in order to organise and deliver a consistently high standard service, • To possess excellent leadership skills in order to inspire confidence and represent Company values, • To demonstrate sound judgement and critical decision making, • To continually strive for simple, efficient ways of working, • To be able to develop and implement innovative solutions and remove barriers to change, • To have a good understanding of H&S, particularly in a healthcare setting, • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/1301/75478004/52783442/SU #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Knotel is a pioneering flexible workspace provider, redefining how businesses approach workspaces and real estate. With a commitment to service and tailored solutions, we are at the forefront of the future of work. Our Workclub combine dynamic environments, hospitality, cutting-edge technology, and a collaborative ethos to create unique spaces that provide for all sessions in your working day. In 2023 we grew the Old Sessions House Workclub into the workspace of choice for London businesses looking for a space that makes them stand out. JOB DESCRIPTION / PURPOSE: We are seeking an exceptional Operations Manager to lead the day-to-day running of our Workclub at Old Sessions House and ensure the highest standards of hospitality, efficiency and building performance. This role is the operational heartbeat of the club, responsible for facilities ownership, creating scalable systems and processes, and ensuring our members and guests experience memorable service from the moment they arrive. You will work closely with the General Manager and wider leadership team to optimise operations, elevate service, and embed a culture of continuous improvement. ESSENTIAL DUTIES: Facilities & Building Operations • Oversee all aspects of building performance including maintenance, cleaning, security, health & safety, and compliance., • Create and manage planned preventative maintenance (PPM) schedules to ensure the building always operates at premium standards., • Conduct regular floor walks to identify issues, risks and opportunities for improvement., • Own incident management, reporting and resolution with clear follow-up actions. Systems, Processes & Operational Excellence • Build, document and implement operational SOPs across front-of-house, back-of-house, events, facilities and member experience, • Introduce systems that enhance consistency, efficiency and accountability (checklists, trackers, digital tools, dashboards)., • Drive continuous improvement projects to reduce inefficiencies and improve member experience., • Support change management by training the team on new processes and ensuring strong adoption., • Monitor operational KPIs and produce regular reporting for leadership. Member Experience & Service Delivery • Ensure a premium service environment across all touchpoints – arrival, communal spaces, meeting rooms, events and hospitality., • Resolve member issues professionally and proactively, ensuring operational fixes are made and root causes addressed., • Support event operations and ensure internal programming runs smoothly from an operational perspective. Team Leadership & Culture • Lead and motivate the house team with clear direction and high accountability., • Train staff on SOPs, safety, building protocols and service expectations., • Foster a culture of hospitality, ownership and operational excellence. Financial & Commercial • Manage operational budgets, ensuring cost efficiency without compromising quality., • Track and optimise spend on contractors, consumables, repairs and utilities., • Support forecasting and capex planning for building improvements and strategic upgrades., • Contribute to commercial insights, member retention strategies and operational efficiencies. SKILLS & EXPERIENCE • Proven experience in operations or facilities management within hospitality, members clubs, hotels, premium workspaces, or similar environments., • Strong understanding of building operations, maintenance, compliance and health & safety., • Demonstrated ability to develop and roll out systems, processes and SOPs at scale., • Exceptional organisational skills and attention to detail., • Strong leadership and communication skills, able to influence internal teams and external contractors., • Problem-solver with a proactive, hands-on approach and a “fix before it breaks” mindset., • Ability to manage multiple priorities in a fast-paced, premium environment., • Tech-savvy, with experience using operational or facilities management software. WHAT SUCCESS LOOKS LIKE: • The building is consistently immaculate and operates fault-free., • SOPs are clear, adopted, and embedded across the team., • Member satisfaction is high, with operational issues proactively addressed., • Operational reporting and KPIs give leadership clarity and confidence., • Your work contributes directly to a calm, premium, frictionless environment for members., • Operations in the house improve 1% daily.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an Insurance Manager in the Global Insurance team, you will be critical to ensuring we meet our strategic objectives. This key role supports the Senior Insurance team in the execution and administration of the global non-benefits insurance programs. You will work across BCG teams and functions to support our business growth, provide insurance expertise, and leverage new ways of working. WHAT YOU’LL DO • Assist with the execution and administration of the global financial lines' insurance programs including Professional Indemnity, Cyber, D&O/EPL, Crime, Fiduciary and other specialty insurance to ensure programs align with overall objectives;, • Lead collection and organization of annual exposure data from key stakeholders, facilitating effective risk analysis and strategic decision-making and act as primary liaison between Global Insurance and Legal Operations, ensuring effective management of Risk Management Information System (Origami);, • Advise local office affiliates regarding their insurance requirements and potential coverage options, ensuring tailored solutions that align with global standards and local needs in collaboration with Senior Global Insurance team;, • Assist with thorough reviews of contracts to ensure insurance requirements are properly addressed and comply with established policies and standards;, • Actively engage in supporting education and training programs designed to elevate understanding and implementation of insurance best practices throughout the organization to foster a culture of proactive risk management and informed insurance decision-making;, • Refine and enhance the existing knowledge reference library for the global insurance team and key stakeholders, ensuring access to current and relevant insurance information, policies, and procedures;, • Keep abreast of industry trends, regulatory changes, and technological advancements in the insurance industry. Evaluate and recommend innovative solutions to enhance the global insurance team’s best practices. YOU’RE GOOD AT • Demonstrates a strong ability to work within a team, values diverse perspectives, open communication and an environment of shared success, • Proactive; self-starter, capable of managing multiple tasks efficiently and producing high-quality work independently, • Strong communication skills, with the ability to articulate complex insurance and risk management concepts clearly to diverse audiences, • Champion the adoption and implementation of innovative tools and technologies, • Risk management mindset; proactively anticipate issues and developing potential effective solutions What You'll Bring • Bachelor’s degree in Risk Management, Finance, Business Administration, or related field, • 5 to 7 years of relevant experience in risk management and insurance, within a large corporate risk management department, insurance brokerage firm, or an insurance company; global and international program experience preferred, • Risk management designation/certification (CPCU/ARM) or working towards designation desirable, • Experience with Risk Management Information Systems, specifically Origami, a plus Who You'll Work With You will join a dynamic six-person global insurance team, positioned within the larger legal team, where you will collaborate across BCG teams and functions including finance, global security, global real estate, procurement, etc. playing a pivotal role in advancing our team’s strategic objectives. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n BCG is an E - Verify Employer. Click here for more information on E-Verify.

WHO THEY ARE AND WHAT THEY’RE LOOKING FOR // The Greater London Authority (GLA) is seeking a Senior Manager, City Operations to play a central role in the delivery of UEFA EURO 2028 in London. London will host multiple matches across the tournament, welcoming millions of fans, teams and visitors to the city. The GLA is responsible for ensuring the city operates safely, smoothly and cohesively throughout the event, working in partnership with UEFA, UK & Ireland 2028, venue operators and key city agencies. They’re looking for an experienced operational leader who can oversee complex city-wide planning across transport, security, safety and services, and who is comfortable operating in a high-profile, politically sensitive environment. WHAT YOU’LL BE DOING // • Leading operational planning for London’s delivery of UEFA EURO 2028, including transport, mobility, safety, security and services., • Working closely with the Project Lead, EURO 2028 and the core delivery team to meet the GLA’s host city obligations., • Acting as the main operational point of contact with UEFA, UK & Ireland 2028 and venue mobility, security and safety teams., • Coordinating multiple workstreams and agencies to ensure an integrated approach to city operations., • Managing contracts and supplier relationships across transport, security and operational services., • Overseeing budgets in collaboration with the Business Manager, ensuring delivery remains on track and within budget., • Providing regular briefings, reports and assurance to senior GLA leadership and elected officials., • Identifying and managing operational, delivery and reputational risks., • Recruiting and leading a small team to support the delivery of City Operations for EURO 2028. THE SKILLS & EXPERIENCE YOU NEED // • Significant experience in operational delivery of large-scale events or complex programmes., • Strong understanding of transport, security, safety and/or city operations, ideally within London or a comparable urban environment., • Proven experience coordinating multiple stakeholders and delivery partners., • Experience operating in high-profile or politically sensitive environments., • Strong budget, contract and supplier management skills., • Excellent communication skills with the ability to engage credibly at senior level., • Calm, resilient and solutions-focused, with the ability to perform under pressure. Click the apply button now and help deliver a championship London can be proud of. The Executives in Sport Group are retained on behalf of Greater London Authority to appoint a Senior Manager, City Operations. All direct applications and CVs will be forwarded to The Executives in Sport Group. We ask that applicants complete our diversity monitoring form. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be. All information supplied is anonymous and will not be viewed by recruiting managers. (Please copy and paste into your browser) ___ Please note that due to the volume of applications received, we are unable to provide specific feedback on unsuccessful applications.

Company Brief: BLS International Services Ltd., established in 2005, is a global leader in visa, passport, consular, and citizen services, recognized as one of the top 2 firms in its field with over 20 years of experience. It boasts collaborations with over 46 client governments and operates across 64 countries, maintaining over 50,000+ centers, supported by 60,000+ employees. The company is acclaimed for its data security and service quality, processing over 220 million applications to date. It has received numerous accolades from prestigious publications and holds several quality and security certifications. Uniquely, BLS International is the only publicly traded entity in its sector, listed on BSE, NSE, and MSE, underscoring its industry prominence and commitment to excellence. For more information on BLS International's comprehensive services and global presence, please visit the official website at Job Description The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Job Responsibilities: • Coordinate with regional heads and country managers to improve VAS sales from CC., • Coordinate with other departments to ensure timely escalation and closure of task and activity., • Supervise the entire call center operations and be updated with the latest technologies which can support in improving the efficiency of the process., • Analytics and goal settings for self and subordinates., • Should drive R & R to keep the team motivated., • Conduct performance appraisals., • Do 1-0-1 discussion with all staff members., • Periodically conduct brain storming session, skip session and focus groups., • System management., • Manage effective seat utilization and resource management., • Conduct development trainings for all levels., • Support team in identifying opportunities, coaching supervisors and supporting them to achieve their goals and objectives., • Ensure that all functions and department are contributing effectively in the success of the process., • Manage capacity planning for the program and ensure shrinkages are managed effectively., • Drive Company policies and procedures effectively and with discipline., • Design process SOP and define flow charts., • Implement improvement projects and drive for completion., • Conduct performance reviews with team leaders and managers., • Manage the complaints and escalation process., • Manager should have exposure and experience in transitioning or Project Management and should have been involved in setup of contact centers in the past. Qualifications/Skills Required • Qualification- any graduate with MBA Qualification, • Experience required - 7 to 10 years, • English proficiency required

The Senior Manager Corporate Safety & Security is responsible for designing and leading enterprise-wide programs that ensure safe secure and resilient workplaces. This role will develop and manage health and safety strategy physical security operations travel risk management and emergency respon

The purpose of a Cyber Security Manager role is to protect GTS Rail Operations Limited’s IT. The role includes identifying vulnerabilities, monitoring for security breaches, and. Security Implementation and Management.

In London, Harrods remains a global barometer for luxury retail: a crossroads where international clientele, flawless execution and daily commercial intensity converge. In this context, one of our partner Houses is hiring a Store Manager able to deliver sustained performance while elevating service culture, operational discipline and team dynamics. This role is designed for a leader who can own the business, protect the fundamentals (clienteling, conversion, productivity, stock discipline, VM), and act as a true business partner to central teams (assortment, VM, training). Success will not only be measured through numbers, but through the ability to stabilise and develop a team, build managerial consistency, and create long-term momentum — in one of Europe’s most high-profile and competitive retail environments. As Store Manager, you will take full ownership of your scope at Harrods, with a high bar on execution, client experience and performance. Business leadership & performance • Define and execute the performance plan: sales, margin, productivity, retail KPIs, conversion, UPT, ATV, • Drive daily and weekly trading routines: performance reviews, action plans, fast decision-making, • Manage category activation, cross-selling opportunities and stock priorities with precision Clienteling & relationship excellence • Deploy a structured clienteling strategy: recruitment, retention, reactivation, VIC/VIP development, • Strengthen selling ceremony and service standards in a highly visible environment, • Build events and in-store activations aligned with the House’s priorities and Harrods’ dynamics People leadership & team development • Lead, coach and upskill a multicultural team, • Embed a strong feedback culture, operational discipline and accountability, • Structure schedules, training plans, performance rituals and internal career pathways Execution & standards • Ensure full compliance with the House’s standards: VM, grooming, processes, retail excellence, • Maintain strong coordination with Harrods (operations, access rules, security, retail constraints), • Work closely with central teams (assortment, VM, training) to secure consistent execution Profile You combine business rigour, client sophistication and strong people leadership. • Proven experience in luxury retail management (Store Manager / Deputy / Boutique Manager), • Comfortable in high-intensity environments: flagship stores, department stores, highly international traffic, • Strong KPI culture, execution mindset and ability to sustain performance over time, • Human leadership: ability to develop talent, set clear standards and drive engagement, • Client-centric approach: confident with VIC/VIP profiles and high service expectations, • Fluent English required (any additional language is a strong asset) What the House offers • A high-visibility leadership role within one of Europe’s most strategic luxury retail environments, • A full-scope position: performance, clienteling, team leadership, standards, central coordination, • A partner House that values execution, service elevation and long-term talent development Application For a confidential discussion, please share your CV (or LinkedIn profile) via Meet & Match.

Job Description Title: Concession Manager - John Lewis Oxford Street Reports To: Retail Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 2 years in store leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits • Competitive salary, • Monthly and annual performance bonuses, • Enhanced pension contribution, • Generous holiday allowance after qualifying period, • Private health cover after qualifying period, • Enhanced Maternity, Paternity and adoption pay, • Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Mission You will be in charge of generating sales in our Boutique. You will operate from our Chopard Harrods Department Store in London and you may also be assigned to mission/s anywhere in the UK, or in the world. Main Responsibilities: SALES ACTIVITIES IN THE BOUTIQUE • Sustain and further develop Chopard’s sales in the Boutique., • Exceed individual monthly targets set by the Boutique Manager., • Proactively work on developing HJ sales., • Negotiate special deals and minimise discount., • Communication with HO and Geneva to source client’s needs. MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONS • Help towards daily / weekly activities of the Boutiques., • General administrative work., • Stock checks., • Completing of sales stats forms and daily sales sheets., • Display activities / Window dressing, • Upkeep of the Boutique cleanliness., • Opening / closures., • Insurance requirements checks / attention to Boutique security. CUSTOMER SERVICE / AFTER-SALES • Booking in of repairs., • Estimates approvals., • Follow-up with clients, • Closing of repairs CRM ACTIVITIES (SALESFORCE) • Use of CRM tool (Salesforce), • Client management: data quality, • Campaigns / opportunities creations CLIENT PORTFOLIO DEVELOPMENT • Participate in Chopard events when asked., • Use footfall to quickly develop portfolio of clients., • Be ready to fulfil specific missions which can be outside the Boutique., • Develop relationships with UK Chopard Boutiques team members, • Act as ambassador for the brand., • VIP clients management. You may be required to undertake other duties from time to time as we may reasonably require. Whilst you will be part of a team and responsible for daily tasks, part of your mission will be to develop our customer database.

Role Overview. This role supports the Showroom Manager in developing and delivering effective sales and customer strategies across both showrooms (Chiswick and Chelsea Harbour), ensuring that all agreed KPIs are clearly communicated, fully understood, and consistently achieved. Working closely with the Showroom Manager, to build, motivate, and inspire a high-performing team, while also maximising the efforts of others to deliver strong commercial and customer outcomes. About Us. Sanderson Design Group plc is a luxury interior design house, home to six iconic brands with over 165 years of history: Sanderson, Morris & Co., Harlequin, Zoffany, Clarke & Clarke, and Scion. Our portfolio spans fabric, wallpaper, and paint, with manufacturing capabilities through Anstey and Standfast & Barracks. Our purpose is to ‘bring the beautiful into people’s homes and lives’ and we are the proud owner of one of Europe’s largest design archives, with over 75,000 historical documents and artworks. We also have a growing international licensing programme which supports our strategic global expansion. Key Responsibilities: Customer Service. • Set and provide exceptional customer service, ensuring all clients receive an excellent customer journey., • Ensure that all visitors to the showroom understand the DNA of each Sanderson Design Group brand., • Handle customers face-to-face / phone calls regarding complaints and questions about orders or further escalations regarding services and products., • To predict and proactively source products for customers as required., • Acknowledge and assist existing customers whilst gathering new leads that can be forwarded to the relevant Sales colleagues. Business Development/ Sales/ Critical Thinking: • Support the SM with the planning and execution of all major events such as Design Week & Focus – supporting the business and our customers’ by bringing new initiatives., • Play an active role in strategic planning, and help brainstorm and develop innovative and creative marketing strategies to build brand awareness and generate leads and sales., • Manage the sales floor, develop business, work on solutions for maximum profitability and increase showroom sales., • Ability to quickly identify processes and provide new solutions to improve better practices., • Day-to-day problem solving, planning, prioritising and critical thinking., • Apply knowledge of emerging trends to inform team members to improve their sales technique., • Works with the SM to coordinate operations, implement the organisation’s strategy, and ensure employees stick to schedules., • Strong presentation skills., • Be influential to the team and organise them to reach a shared goal., • Anticipate our competitors’ strategies and make plans to compete with them. Regularly feedback findings., • Build relationship with sales teams to support lead generation., • Strong understanding of the interior sector, including wallpaper, fabric and paint. Creativity. • Able to research and lead social media ideas for the showroom to a high standard., • Has the ability to create visual assets and mood boards at a superior level when needed - in order to communicate design schemes and confirm orders with clients – able to lead the team with creativity., • Can work with customers to create design schemes using all SDG brands., • Following up on appointments with visual assets, quantities, costs and lead times., • Work with the SM to continuously improve displays and showroom visuals. Coaching/Teamwork/Communication. • Concentrate on building internal and external networks / relationships with clear communication and collaboration., • Support the showroom manager by ensuring all new hires receive thorough training and understand their roles and duties., • A positive role model for all employees by continuously exhibiting a high level of service & attention to detail in tasks., • Work to influence and empower the team while encouraging them to believe in their ideas., • Be able to calmly communicate in stressful situations and provide guidance for the showroom team and company., • Support the showroom team with methods to upsell and cross-sell product. Administration. • To ensure that all Sanderson Design Group Brands are fully and appropriately represented to an excellent standard within the showroom at all times., • Control inventory to ensure sufficient stock replenishment and invoicing is logged correctly., • Perform calculations with speed and accuracy, with the ability to identify and correct errors., • Lead security, health, safety and fire procedures – ensuring all staff follow instructions set., • To have an active role in all showroom meetings, offering feedback on better practices, competitor and customer activity, new collections and any possible opportunities for the showroom. Measures of Success: • Customer satisfaction - Monthly showroom and sampling statistics., • Objectives prioritised, set, managed and achieved., • Effective and appropriate understanding and representation of ALL brands achieved., • New customers and project lead generation, providing Return on Customer Visit., • Detailed objectives achieved., • Timely reporting as requested. Connecting with Others. Effectively collaborate across the business to develop strong relationships with internal and external stakeholders: • Internal: Marketing team, Leadership team, Sales, Customer Services, International Divisions, Contract Divisions, • External: Customers, Clients Qualifications. • Educated to GCSE A-C level as a minimum including English & Maths, • KLC Short course or equivalent Skills & Experience. • Superior knowledge of fabric types, classifications and techniques, • You must have management experience in a luxury Customer service environment, • Experience managing a category/floor and supervising people, • A passion for our brands and products coupled with excellent interpersonal communication and presentation skills are essential, • A knowledge of Interior Design, • Able to display confidence, strong work ethic, proactivity and positive attitude, • Strong IT Skills required, • Excellent verbal, written and communication skills, with sound administration, • Confidence using all elements of the Microsoft Office programmes essential, • Excellent attention to detail Behaviours. • Leadership, Energy, Professional, Proactive, Dynamic, Organised, Initiative, Confident, Flexible.

Airline Account Manager – Air Freight • Location: Heathrow Airport – Hounslow, • Hours: Monday to Friday – 09:00 to 17:00 (Office Based) As a result of this expansion, they are seeking an experienced Airline Account Manager with a strong air freight background to act as their company liaison, manage their key airline relationships, ensure operational excellence, and drive continuous improvement across air cargo operations. This Airline Account Manager role requires a solid understanding of the delivery air freight/air cargo movements, along with proven experience managing key airline cargo accounts in a senior or strategic capacity. What You’ll Do: • Lead customer airline cargo onboarding and service implementation., • Monitor and deliver air freight/air cargo KPIs and Service Level Agreements., • Utilising software to produce MI reports to monitor KPI and contractual performance., • Support operational planning, staffing, and special projects., • Promote safety, security, and a positive H&S culture. What We’re Looking For: • It is ESSENTIAL that you are an experienced Airline Account Manager, Cargo Customer Service Manager, Service Delivery Manager, Commercial Cargo Manager, Cargo Contract Manager or a similar role where service delivery/account management within air freight/air cargo has been the key focus., • Air freight/cargo industry experience., • Experience of managing direct relationships with airlines relating to air freight/air cargo., • Direct hands-on experience of managing airline freight/cargo contract KPI’s and SLA’s., • Fully converse with KPI/SLA reporting software utilised within the freight industry., • Excellent communication, planning, and organisational skills. Financial Renumeration: • £50,000 - £59,000 per annum dependant on experience., • Free onsite parking., • Monday – Friday 0900 hrs – 1700 hrs (office based). Be part of a global, proactive, and passionate team and make a real impact on customer relationships and operations. Apply now and help us keep air cargo moving seamlessly around the world! Please click on the link below or speak to Yasmin Saeed for an informal chat. Aviation Recruitment Network is acting as an Employment Agency.

Introduction An exciting opportunity has arisen for a Sales Assistant (Audio products) with barista experience to join our KEF Music Gallery London team at one of the world’s leading specialist audio brands, KEF. This role is based in central London and combines a passion for customer service, music, and premium audio with high-quality café and barista service. About KEF KEF has earned a reputation as the premier manufacturer of stunning, audiophile-quality audio solutions for modern home theatre, hi-fi, pro-audio, custom installation and personal use applications. KEF products are distributed globally and have won numerous international awards. KEF’s strategy is to expand its product portfolio with premium wireless speaker products to capture a new consumer audience beyond the traditional Hi-Fi consumer. This includes the development of high-quality offline and online experiences, such as the KEF Music Gallery, which blends retail, brand experience, and café hospitality. Role Summary As part of the KEF Music Gallery London team, you will be responsible for delivering a world-class, personal customer experience across both the retail gallery and café areas. You will confidently support product demonstrations, assist with sales activities, and provide high-quality barista service, ensuring that both the gallery and café environments operate smoothly and reflect KEF’s premium brand standards. You will act as an ambassador for KEF’s values, culture, and customer-first approach. Job Location and work schedule You will be based in KEF Music Gallery located in central London and you will be working 5 days a week, Tuesday to Saturday. Responsibilities Sales & Customer Experience • Provide exceptional, personalised customer service at all times, • Assist the sales team with the setup and support of customer product demonstrations, • Communicate product features and benefits clearly to customers of all knowledge levels, • Build strong customer relationships and contribute to achieving sales KPIs and overall store performance, • Serve food and beverages, including high-quality coffee, to KEF standards (The food is prepared eg cake/fruit/pastries), • Ensure all food and drinks are presented to a consistently high standard, • Maintain cleanliness, presentation, and welcoming atmosphere in the café area, • Support the smooth day-to-day running of café operations, including waste control and stock rotation, • Responsible for the smooth running of assigned daily operations within the gallery and café, • Open and close the site in line with security and operational checklists, • Cash handling, including cashing up and daily till reconciliation, • Manage stock, ordering, and deliveries for both retail and café areas as required, • Inspect and maintain equipment, reporting any issues to the Store Manager or Technical Sales team, • Ensure all store guidelines, procedures, and brand standards are followed, • Maintain a safe workplace and adhere to all health & safety legislation Personal skills and qualifications • Strong communication skills with a passion for music, sound, and audio, • Previous barista experience with a genuine enthusiasm for coffee and hospitality, • Food Hygiene & Safety Certificate (Level 2 or equivalent) – required or willingness to obtain, • Knowledge of, or willingness to learn, HACCP, COSHH, and wider health & safety standards, • Customer-focused mindset with the ability to deliver premium service, • Highly organised with strong attention to detail and pride in presentation, • Ability to multitask and work efficiently in a fast-paced environment, • Strong collaboration skills and a willingness to support colleagues across functions, • Willingness to learn and develop product knowledge and operational skills, • Flexible approach to working hours, including early mornings, evenings, and occasional events, • IT literate and comfortable learning and using new technology, • Honest, reliable, and demonstrates integrity, • Willingness to go the extra mile to ensure an exceptional customer journey For more company details, please visit our website at . We offer attractive remuneration package and long-term career development opportunities to the right candidate. Please send your full resume with current and expected salary by clicking "Apply". Equal Opportunity KEF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, colour, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. Personal data collected will be treated as strictly confidential and used for recruitment purposes only. All personal data collected during the application process will be kept for 12 months after its completion, and will be destroyed thereafter.

We are looking for a highly motivated and relationship driven Account Manager to manage, retain, and grow our Government customer base internationally. This role focuses on nurturing long term partnerships, ensuring customers derive maximum value from the Windward platform, driving renewals, and identifying expansion opportunities within existing government accounts. The ideal candidate is proactive, customer centric, commercially sharp, and experienced in working with government, defense, law enforcement, customs and intelligence organisations. Key Responsibilities • Serve as the primary point of contact for government customers across EMEA and RoW., • Build and maintain strong, trust based relationships with key stakeholders, decision makers, and operational users., • Conduct regular business reviews to ensure customer satisfaction, value realisation, and long term retention., • Lead renewal processes and ensure timely contract execution., • Identify Upsell and Cross sell opportunities aligned with customer needs and strategic goals., • Collaborate with Sales, Customer Success, Solution Engineers, and Product teams to execute growth initiatives., • Develop tailored account plans and long term engagement strategies., • Develop a deep understanding of customer missions, operations, and workflows., • Translate customer needs into actionable solutions leveraging Windward’s portfolio., • Independently conduct product demos (online and in person) to showcase features and value., • Ensure customer onboarding, adoption, and ongoing engagement in collaboration with cross functional teams., • Maintain accurate forecasting, pipeline updates, and account data in CRM., • Support contract discussions, commercial structuring, and negotiation activities., • Ensure compliance with internal processes, policies, and government procurement requirements., • Represent Windward in customer meetings, workshops, and events across the region. Requirements • Over 4 years of experience in sales, account management roles (preferably in SaaS or technology)., • Must have experience working with public sector, defense, maritime, customs, intelligence, or law enforcement organisations., • Proven track record of managing complex stakeholders and driving renewals and account growth., • Excellent communication, presentation, and relationship building skills at all levels including senior leadership., • Highly independent, organised, proactive, and capable of managing multiple accounts simultaneously., • Strong commercial mindset and ability to handle negotiation processes., • Comfortable working across multiple cultures and geographies in EMEA / RoW., • Fluent English is required; additional languages are an advantage., • Available for heavy travel across the region as needed. Why Join Windward? • Make a real world impact by supporting government agencies in combating maritime crime and global security threats., • Join a collaborative and innovative environment driven by data, intelligence, and mission critical technology., • Grow your career in a global company operating at the intersection of AI, maritime, and national security.