Business Operations Manager
hace 27 días
London
Company: Information Governance Services Limited Job Title: Business Operations Manager Salary: £45,000 - £70,000 pro-rata Full Time/Part Time: Full Time 37.5 hours per week Contract: Permanent Start Date: Immediate Business Operations Manager How to apply? Please send the following information to ___ Please send the following information to • Your CV; and We are a specialist data protection consultancy firm that cares deeply about each and every client we have. This attitude has enabled us to call some of the world’s leading institutions as our current and past clients. We are hugely ambitious and have massive plans for further growth, and we are looking for ordinary hardworking people with the potential to do extraordinary things, to join us. We are looking for a Business Operations Manager to join our organisation and work alongside our team, providing expert support to our team and to help create and implement strategies for the growth of our firm. The successful candidate will be part of a close-knit team and given the resources to reach your full potential, we hope (for the right person with the attitude and ambition) this will be the last job application you will ever have to make. Key duties and responsibilities: Operational management • Be an integral part of the company’s strategic decision making, including business growth, development and resource development., • Develop and implement operational policies, procedures and guidance materials to improve productivity and operational effectiveness throughout IGS., • Leading financial reports of IGS’ time spent on all clients and internal activities to provide strategic insights to senior management., • Empower our clients to develop and support their solutions – so they can be self-sufficient adopters of the latest technologies., • Maintain and update IGS’ consultancy rates and packaged service costs., • Maintain compliance with data protection regulations that apply to any of the company’s client’s businesses, including but not limited to:, • Data Protection Act 2018;, • UK GDPR;, • General Data Protection Regulation (GDPR);, • Privacy and Electronic Communications Regulations (PECR); and, • Any new or developing data protection regulations., • Have a working understanding of data protection legislation and information governance practices to implement., • Compile information from various sources to formulate a current picture of IGS against the market., • Interpret data to generate company and market strategies for implementation., • Collaborate with senior management to develop and implement business strategies., • Manage, guide and support more junior members of the team to progress their development., • Deliver training and communication to IGS staff on policies, procedures and working practices., • Develop and monitor key performance indicators (KPIs) as required by senior management to measure operational success., • Overall responsibility for the effectiveness of IGS’ website, from user experience to effective marketing of IGS’ services., • Overall responsibility for SEO campaigns and improvements., • Overall responsibility for specific marketing campaigns such as Google Ads., • Overall responsibility for IGS’ digital presence across social media platforms such as LinkedIn., • Support proposals, tenders and framework submissions for IGS in engaging new workstreams., • Support IGS in creating, implementing and strategising new products and ideas for business growth and development., • Creating and maintaining good client and supplier relationships., • Support senior management in ensuring that IGS have adequate office equipment, including devices, accessories, stationery and audio visual equipment for meetings., • Liaise with landlords and office managers regarding IGS’ use of the office., • Responsible for co-ordinating effective use of the office., • Help support with any new office environments IGS look to move into to ensure it meets IGS’ requirements., • Responsible for ensuring all staff have appropriate physical and digital assets to capably undertake their required functions., • A focal point for staff to report issues with their physical or digital assets and assist with resolving those issues., • Responsible for administrating or overseeing administration of IGS’ ICT environments., • Overall management of IGS’ Voice over Internet Protocol (“VOIP”) technology for prospective clients to contact IGS by telephone., • A focal point for staff to report ICT issues and assist with resolving those issues., • Performance related bonus., • Private Healthcare., • Hybrid and remote working., • Pension scheme., • To be part of an up and coming consultancy where the sky is the limit., • Continued support to help you fulfil your potential – you’ll keep advancing your technical skills throughout your career with us., • An undergraduate degree (2.1 or higher), preferably in a related field., • Proven experience (3+ years) experience in business operations or similar managerial role., • Strong leadership and team management skills., • Analytical and problem-solving skills. Loyalty and integrity., • Innovation and creativity for how to grow and improve a business., • Discipline to be able to work remotely and fulfil your duties., • A willingness to advance the companies goals and the realisation that what benefits the company will benefit your ongoing growth (both financial and wellbeing)., • Eligible to be able to apply for UK Security Clearance., • Experience with a variety of industries and settings, including the healthcare setting (desired).