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  • Head Waiter / Waitress
    Head Waiter / Waitress
    4 hours ago
    £17–£19 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Wagestream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Reception Manager
    Reception Manager
    22 days ago
    £32000–£35000 yearly
    Full-time
    London

    We currently have an excellent opportunity for an experienced and passionate Reception Manager to join our friendly and fantastic team at The Collingham Serviced Apartments. Located near South Kensington we are a 26-apartment privately owned Aparthotel that strives to provide a personal touch to every guest. As Reception Manager you will be at the heart of our Front of House operations and should bring flair and passion for delivering exceptional service. You will be someone with a helpful can-do attitude who leads from the front to ensure the operational teams deliver best in class service and memorable experiences for our guests. Responsibilities: • Oversee the daily operations to ensure excellent customer service, • Ensure strong working relationships with colleagues and guests, • Ensure immediate resolution of any situations that may arise, • Maintain communication with the guests, respond to comments and complaints, • Assist reservations, • Provide the team with ongoing coaching, training, and development including appraisals, • Ensure compliance with all policies, standards, and procedures, • Anticipate guests’ needs, exceed expectations and respond promptly, and acknowledge all guests, • Assist other departments during their peak times to ensure service levels are never compromised, • Assist the Apart-hotel Manager with any and all operational requirements including statutory requirements, • Previous experience as a senior Duty Manager, Assistant Reception Manager or Reception Manager, • Hands-on approach assisting other departments as and when required, • Excellent customer service and communication skills, • Strong leadership and motivational skills, • Ability to multi-task, effectively prioritise and execute tasks in a high-pressure environment, • Attention to detail, • A consistently positive attitude, self-motivated and enthusiastic, • Excellent personal presentation and grooming standards, • Competitive salary plus incentives, • Complimentary meal on shift, • Referral bonus scheme for recommending top talent, • Dry cleaning service for work attire, • Ongoing training and development

    Immediate start!
    No experience
    Easy apply
  • Sales Consultant
    Sales Consultant
    2 months ago
    Part-time
    London

    💼 Role: Sales Partner Start: October 2025 📍 UK - London Area Salary & Benefits: • £50 for every signed merchant, • £1,000 bonus for every 50 merchants onboarded Tajmee is a modern loyalty platform that helps small businesses like coffee shops, restaurants, and boutiques connect with their customers. Merchants can create digital stamp cards, offer custom rewards, and gain insights, while shoppers enjoy an easy way to earn and redeem perks. We’re looking for motivated, self-driven individuals to help us grow and support the local businesses that power our communities. What You’ll Do: • Generate and convert high-quality sales leads into paying customers, • Work towards business KPIs and sales targets, • Engage prospects ranging from owner-managers to senior executives, • Close sales both in-person and over the phone, • Collaborate closely with the founder on sales strategy and execution, • Identify opportunities to expand business within existing accounts and networks Who You Are: • Minimum 1 year of proven sales experience (closing deals or generating new business) - retail or shop assistant roles (e.g., clothing or cashier positions) do not qualify, • Fluent in English with excellent communication skills, • Confident, persuasive, and comfortable pitching directly to business owners What's in it for you? • Uncapped commission with generous bonuses, • A key role in an early-stage startup, with the chance to shape the company’s growth and progress into leadership as the business scales, • Exposure to every part of the startup journey — from sales and marketing to product and strategy Compensation potential: • 5 sales/day: ~£77,000 per year (including bonuses, with 4 weeks off), • 4 sales/day: ~£61,600 per year, • 3 sales/day: ~£46,200 per year, • 2 sales/day: ~£30,800 per year

    Immediate start!
    Easy apply

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