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You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs a

Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice. Confidently communicate the value of service design and user-centered design approaches in digital design.

Service Standard Improvement: Work to improve service standards that lead to greater consistency and elevate the quality of services provided to our customers. We are looking for a Service Designer to join our team. Upskilling Development: Facilitate the upskilling and development of our colleagues,

Service Designer - Central Government (Contract).

You will own the design of customer journeys and service models, driving service design strategy while collaborating with cross-functional leaders. A leading media and entertainment brand in the United Kingdom is seeking a Lead Service Designer to join their digital customer experience team. Success

Senior Service Designer / Senior Customer Journey Designer is required by my global financial services client. Proven experience as a Service Designer, with a strong portfolio demonstrating expertise in journey mapping and service design. My client are seeking an experienced and strategic Senior Ser

Track record of leading service design and delivering impactful service design outcomes across large‑scale digital products, services, and operations. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet custo

A leading financial services company is seeking a Lead Service Designer to enhance customer experiences across channels. The role involves developing service strategies, leading cross-functional teams, and utilizing service design methodologies to improve customer satisfaction. Candidates should hav

A leading media and entertainment brand in the UK seeks a Lead Service Designer to own the design of customer journeys across sales and service. You will lead service design within Agile teams and align strategies with business goals. Ideal candidates bring expertise in journey mapping, service desi

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. Proven service design expertise with a strong user focus. You will help shape and transition critic

A forward-thinking digital agency is seeking a Lead Service Designer to join their remote-first team in West Yorkshire. The ideal candidate has extensive experience in service design and user-centered design, with a strong background in GDS Service Standards.

Articulate goals for the service through artifacts such as service maps, value propositions or service blueprints. Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. Generate concepts, proposals and

Candidates should have strong experience in service design and digital inclusion, with the ability to think creatively about service solutions. This role focuses on leading design sprints and facilitating workshops aimed at improving services for users digitally and financially excluded. A leading d

A leading consultancy is seeking a mid-senior level Service Designer to shape complex services in Kensington, London. This hybrid role involves mapping and designing end-to-end services that operate across digital and non-digital channels. Candidates should have strong service design experience, exc

As lead interaction designer you help to shape the design vision for user-centred, inclusive, and accessible services. The Crown Prosecution Service is recruiting a lead interaction designer across England and Wales. Referrals increase your chances of interviewing at Crown Prosecution Service by 2x.

Senior / Lead Service Designer. Mentoring other designers and helping grow best practices in service design. Get notified about new Service Designer jobs in.

The Service Designer will work across both transactional services and relational services, ensuring services are effective, efficient, equitable, and resilient. We have a great opportunity for a Service Designer to join our service. The Service Designer will be responsible for designing, improving,

A leading automotive tech company in Greater London seeks a Service Designer to develop innovative customer-focused products like the MyToyota app. The ideal candidate will manage service blueprints and design global-scale applications.

A leading specialist bank is seeking a Lead Service Designer. Apply now for a rewarding opportunity to impact customer relations in financial services.

As a Service Designer, Your Role Will Include:. Stealth iT Consulting are currently supporting a huge player within the digital consulting world and we are looking for Senior Service Designer's to make an impact within the Design team! This is an opportunity to develop and grow, working with major c

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. Ideal candidates will have a strong background in service design methodologies, experience managing projects, and excellent skills in Adobe CC and other design tools. This role involves enhancing customer e

Mentor and provide professional direction to Service Designers, Junior Service Designers and Service Acceptance colleagues. Lead and direct service design activity for major programme work, in partnership with the Service Design Lead. Work closely with Service Transition colleagues to ensure service

Join us as a Senior Service Designer where you will bring deep service design expertise to shape end-to-end customer experiences, working holistically across touchpoints to meet customer needs and elevate experience quality. Creation of design assets to drive business outcomes, including service blu

Reporting into the Senior Manager for Service Design, the Service Designer will create the future product, technology, and connected services portfolio across multiple regions. Our client is transitioning from a product-centric to a customer-centric business and aims to offer services that are both

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Service Designer who will own an end‑to‑end service strategy, lead design efforts from discovery through to execution, and coach other designers in their portfolio. As a Lead S

Join our Business Banking team as a Senior Service Designer, where will be responsible for designing end-to-end service journeys that help users achieve their goals. To be successful as a Senior Service Designer, you should have:. Be accountable for producing and maintaining service blueprints, cust

You’ll lead service design activities from framing challenges and conducting user research to mapping end‑to‑end journeys and developing holistic service models that meet both user needs and government objectives. In the UK, we work across telecoms, financial services, manufacturing, and the p

A leading management consulting firm is seeking multiple remote Service Designers to deliver innovative digital solutions for public sector clients.

A utility services provider in Greater London is seeking a Lead Service Designer to enhance customer experience. You'll oversee the customer lifecycle while creating impactful service strategies and mentoring fellow designers. The role demands strong UX design skills with a focus on comprehensive se

A national prosecuting authority in the UK is seeking a Lead Interaction Designer to shape the design vision for user-centered and accessible services. The role involves managing the design of complex services, ensuring compliance with government standards and developing new design patterns.

And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers

At UXReactor, part of Ascendion, Lead Service Designers bridge strategy and execution. Guide Senior Service Designers in documenting workflows, system dependencies, and user interactions. Collaborate with the Principal Service Designer to integrate unit‑level opportunities into enterprise roadmaps

A government department is seeking a Service Designer for a 3-month contract based mostly remote with some travel to offices in London, York, or Glasgow.

A leading technology innovation firm in Greater London is seeking an experienced Senior Service Designer to deliver high-profile digital products for major companies and public sector organizations. Ideal candidates should have a strong background in service design and agile methodologies.

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. You will design interventions that create a cohesive and branded experience, even when services are delivered by

Track record of leading service design and delivering impactful service design outcomes across large‑scale digital products, services, and operations. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet custo

As a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital serv

User‑Centred Service Design - Design and prototype end‑to‑end services, ensuring usability, accessibility, and efficiency. Proven experience in Service Design, with a strong portfolio of successful end‑to‑end service improvements. Do you want to be part of a team winning some of the most e

Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a. Lead end-to-end service design projects with visible, lasting impact. Use journey mapping, blueprints & prototyping to create smarter services.

Strong experience as a Service Designer. You’ll help design services for users who are digitally or financially excluded, including people who are unbanked, don’t use cards, can’t access online services, or distrust financial institutions. Produce practical, inclusive service concepts.

A global consumer organization in Greater London is seeking a Service Designer to enhance user experience through innovative service design. You will work collaboratively with cross-functional teams to create compelling services impacting millions. Candidates should have experience in Service Design

Plan and manage service design activities for services with complex user journeys and challenging needs. A Senior Service Designer is responsible for partnering with a wide range of stakeholders to deliver design solutions that meet both user and organisational needs within an agile environment. The

A healthcare service provider in Greater London is seeking a Service Designer to enhance its service offerings. The role focuses on designing and implementing end-to-end services that ensure value for patients and customers while promoting continuous improvement.

Proven record in service design projects, including journey mapping, service blueprinting, and storyboarding. We’re looking for an experienced Service Designer to shape customer experiences across channels. Solid hands‑on experience in roles such as Senior or Lead Service designer or a related f

Senior Service Designers are expert Service Practitioners able to develop new and novel, service‑centred approaches to highly complex challenges, based on fundamental design and public service principles. Senior Service Designers at Made Tech are expert practitioners who specialise in understandin

You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services. As a Senior Service Designer at Netcompany you will deliver high‑profile digital products and services for some of the UK’s largest companies and public‑sector organ

A humanitarian organization in the United Kingdom is seeking a Senior Service Designer to shape services that support individuals during emergencies. Responsibilities include leading design processes, conducting user research, and collaborating with teams to enhance services. Candidates should have

A government agency in the UK is seeking a Senior Service Designer to lead service design efforts aimed at enhancing the customer journey in land and property registration. This role involves visualizing services, conducting workshops, and embedding best practices in a hybrid working environment.