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We are seeking a proactive Service Desk Lead to join our IT Services team. Previous experience working as a Service Desk Analyst or similar technical support role. You’ll also work closely with Operational Support and Engineering teams to ensure smooth and effective service delivery.

We are seeking a proactive Service Desk Lead to join our IT Services team. Previous experience working as a Service Desk Analyst or similar technical support role. Experience using ServiceNow or similar ITSM tools for incident logging and management.

We are seeking a proactive Service Desk Lead to join our IT Services team. Previous experience working as a Service Desk Analyst or similar technical support role. Accurately capture and manage customer issues in ServiceNow.

If you are a Service Desk Engineer and would like to learn more then please send me your CV and I will call you to discuss in the strictest confidence. Years of Service Desk experience. I am working with a leading Managed Service Provider for IT Solutions based in Bristol, due to growth they are ...

We are hiring multiple Service Desk Analysts to join our Leeds office, supporting a global service desk for one of our key clients. Service Desk Analyst - Permanent - Leeds based. As a Service Desk Analyst, you’ll be the first point of contact for internal users, providing high-quality IT support...

Working with the Service Manager / Service desk to transfer lead to quotations with precise accurate information.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation....

The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation....

Join a growing tech team as a Service Desk Engineer!. The ability to juggle deadlines without compromising service quality. Excellent troubleshooting and problem-solving skills specifically with Microsoft applications and services.

Experience working on an IT Service Desk. Maintain accurate records of all incidents, service requests, problems, and resolutions. Strong skills in Windows Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

Experience working on an IT Service Desk. Strong problem-solving abilities and customer service focus. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors.

Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Maintain accurate records of all incidents, service requests, problems, and resolutions.

ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role.

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup checks, and resolving customer issues via calls and tickets. Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider, primarily ser...

ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role.

The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical and non-technical before, during and after the customer's needs are met through being listen to, valued and respected leading...

Technical proficiency in relevant IT infrastructure and service desk tools. Familiarity with service desk software and tools. The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical...

The role requires a proactive approach, excellent customer services. Windows Desktop support, Server support and maintenance.

Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Strong problem-solving abilities and customer service focus.

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

IT Support/Service Desk background. You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. The client is a company who prides themselves on...

The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation....

Ensuring that incidents and service requests which cannot be resolved by the service desk are escalated to the correct resolver teams. ED&F Man services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. Ensure channels into the service ...

The purpose of the role is to support the customer service lifecycle and provide professional, timely, helpful, high quality and consistent customer service both technical and non-technical before, during and after the customer's needs are met through being listen to, valued and respected leading...

We are currently looking for IT Service Desk Junior Analysts to join our team.

ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role.

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.

Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Maintain accurate records of all incidents, service requests, problems, and resolutions.

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.

Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Maintain accurate records of all incidents, service requests, problems, and resolutions.

We are seeking a proactive Service Desk Lead to join our IT Services team. Previous experience working as a Service Desk Analyst or similar technical support role. You’ll also work closely with Operational Support and Engineering teams to ensure smooth and effective service delivery.

Experience working on an IT Service Desk. Maintain accurate records of all incidents, service requests, problems, and resolutions. Strong skills in Windows Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops.

ServiceDesk #ITSupport #Analyst #TechJobs #Bletchley #UnitedKingdom #CustomerService #ProblemSolving. Manage Service Desk Tools: Ensuring our ticketing system is used effectively, utilizing remote support tools, and contributing to our CMDB administration. Join Our Frontline IT Support Team as a ...

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation....

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

As a competent Service Desk Analyst you will be able to provide IT consultancy services to the full range of FluidOne Chorley clients. For small and medium-sized businesses (SMBs), FluidOne provides comprehensive IT support through its branch network, delivering localised, expert services that en...

We are seeking a proactive Service Desk Lead to join our IT Services team. Previous experience working as a Service Desk Analyst or similar technical support role. Prioritize and manage IT issues in line with agreed service levels.

The 1st Line IT Service Desk Analysts will be the first point of contact for our clients' users & will be responsible for accurately logging incidents and attempting first time resolution where possible of IT issues. Experience in a similar IT service desk environment would be preferred and previ...

Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Strong problem-solving abilities and customer service focus.

IT Service Desk and Request Management?. Act as a single point for all incoming communications, including phone calls, chat, service portals, alerts, and e-mails. Manage and fulfill service requests such as software installations, access permissions, and hardware/software setup.

ServiceDesk #ITSupport #Analyst #TechJobs #Bletchley #UnitedKingdom #CustomerService #ProblemSolving. Support Monitoring and Reporting: Tracking service desk performance, generating reports, and ensuring SLAs are met. Manage Service Desk Tools: Ensuring our ticketing system is used effectively, u...

Service Desk Lead We are seeking a proactive Service Desk Lead to join our IT Services team. Nice to have Skills: - Previous experience working as a Service Desk Analyst or similar technical support role. Maintain and uphold service standards, processes, and company policies.