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  • Receptionist
    Receptionist
    2 months ago
    £14 hourly
    Part-time
    South Kensington, London

    Job Title: Receptionist Employer: The Lavery Location: South Kensington Reports to: Reception Supervisor Hours of Work: full time or part time options available minimum 20 hours. Start Date: Immediate start preferable Salary: £14 per hour plus tronc Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant, private dining and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and confident working in a fast-paced environment. What you will be doing: Telephone & Restaurant Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Ensure restaurant shared email inboxes are managed. Be the first point of contact for customer feedback and escalate complaints to management when necessary. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. General Support Tasks and Operational Support: Assist with printing and preparing menus, place cards, or signage. Ensure the teapoint areas are kept stocked up and ensure stock areas are kept tidy. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels with attention to detail. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments when required. Ensure front desk areas and back office areas are kept organised and tidy. Liaise and update security teams with any changes or updates, keep communication with security teams during shift. Work alongside the building and cleaning teams to log and follow up on any maintenance or cleaning issues.

    Easy apply
  • Nail Technician
    Nail Technician
    2 months ago
    £12.21–£12.22 hourly
    Full-time
    Sidcup

    Want to be part of the UK’s No.1 voted Nail Salon? Townhouse is the global leading luxury nail salon brand, reinventing the nail salon experience with luxury treatments in beautiful surroundings. Our salons have been featured on Made in Chelsea, in Vogue, Tatler, Glamour, Marie Claire, Sheerluxe and many more, with 40+ salons across the UK, Los Angeles and New York. We are the most talked about nail brand leading in the revolution of the nail care space, not just for our clients, but for the hardworking team members who work in it! Founded by Juanita Huber-Millet, we are committed to raising the standard of the salon experience. With a focus on immaculate, bespoke treatments and meticulous attention to detail, Townhouse promises an exceptional experience for both clients and team members alike. This salon is operated by Goldex Beauty. Goldex Beauty: Goldex Group is a well-established and rapidly expanding business group with a strong portfolio of successful brands across hospitality, food & beverage, and retail. Our ventures include popular high-street names such as Goldex Fitness, Costa Coffee and Kaspa’s Desserts. We’re now bringing that same passion and expertise to the beauty industry. As part of the Goldex family, you’ll have the opportunity to grow within a supportive, ambitious team that champions excellence in everything we do. Our fantastic benefits include: • Annual Leave – 28 days of annual leave per year., • Employee Private Healthcare – Employee health coverage provided., • Employee Assistance Programme – Free, confidential access to support for mental health, legal advice, financial guidance, and more., • Employee Discount – Enjoy 25% off at: Townhouse, Costa Coffee, Kaspa’s Desserts, Gong Cha, • Goldex Fitness Gyms (Through the Goldex Staff Discount Card), • Friends and Family Discount – Discounted services for two nominated friends or family members., • Referral Bonuses – For every successful team member you refer to the business (paid on successful completion of their probationary period)., • Free drinks from Goldex Group Coffee Shops – As a day one benefit, you are entitled to a certain number of free small drinks whilst on shift., • Birthday Pamper – During your birthday month, treat yourself and a friend to a free signature mani or pedi and a complimentary drink!, • Commission – Commission available for retail product sales at 10%., • Starting hourly rate of £12.21 + keep all of your own tips! Responsibilities: • Deliver our signature services, manicures and pedicures, and additional nail enhancements ., • Infuse passion into every treatment, ensuring a luxury experience for our clients., • Assisting in salon upkeep, maintaining a clean and tidy workstation, and stock replenishment., • Demonstrating the highest level of customer service at all times., • Stay informed about current nail trends and techniques., • Educate clients on proper nail care practices and recommend suitable products., • Advising customers on the purchase of Townhouse nail care products. Qualifications: • Possess a valid certification as a Nail Technician (NVQ level 2 or similar)., • Previous experience as a Nail Technician or a similar role. Equal Opportunities: Goldex Beauty is proud to be an equal opportunity employer, embracing diversity without compromise. We celebrate all qualified applicants, irrespective of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status. Join us in defining sophistication in the world of nail artistry! Apply Now and Be Part of Our Exceptional Team!

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  • Restaurant Supervisor
    Restaurant Supervisor
    2 months ago
    £15 hourly
    Full-time
    London

    About Us: Bar Beach Grill is a dining destination offering guests a blend of high-quality cuisine, exceptional service, and a welcoming atmosphere. Our menu features fresh seafood, expertly grilled dishes, and handcrafted cocktails, all designed to showcase the best of coastal dining. We are committed to excellence in hospitality and creating memorable experiences for every guest. Behind the scenes, we foster a professional, supportive, and team-oriented workplace where employees are valued and given the opportunity, to grow. At Bar Beach Grill, we believe that great service begins with a great team. Job Title: Restaurant Supervisor Overview: As a Restaurant Supervisor, you play a key role in creating a warm, welcoming, and seamless dining experience for every guest. You’ll support the restaurant team by guiding daily operations, ensuring service runs smoothly, and fostering an environment where both staff and guests feel valued. Key Responsibilities: • Oversee daily restaurant operations to ensure high standards of food quality, service, and cleanliness., • Support and motivate team members, helping them perform at their best through guidance, feedback, and hands-on leadership., • Handle guest inquiries, feedback, or complaints with empathy and professionalism, turning challenges into positive experiences., • Work closely with the kitchen and front-of-house teams to maintain smooth communication and timely service., • Monitor stock levels, order supplies as needed, and assist in managing costs without compromising quality., • Help train new staff members, reinforcing the restaurant’s values and commitment to excellent service., • Ensure health, safety, and hygiene standards are always met and maintained., • Assist with scheduling, daily reports, and other administrative duties as required. What We’re Looking For: A friendly, hands-on leader who thrives in a fast-paced environment and takes pride in creating memorable guest experiences. Required Skills: • Strong leadership, communication, and problem-solving abilities, • Experience in hospitality supervision or senior service roles, • Organized, detail-oriented, and committed to service excellence, • Knowledge of food safety and restaurant operations Preferred Skills: • Atleast 1 year of experience in a supervisory or senior service role in hospitality, • Experience in training and motivating staff, • Knowledge of inventory control and cost management, • Background in hospitality management or related field, • Familiarity with wine, cocktails, and beverage service Why Join Us: You’ll be part of a supportive team that values collaboration, growth, and authenticity. As a Restaurant Supervisor, you’ll not only help the business run efficiently but also shape the energy and culture that make every shift enjoyable — for guests and staff alike. What We Offer: • Competitive hourly wage (£15 - open to discussions), • Flexible shift patterns., • Employee discounts on food and drinks., • Training and development opportunities. If you’re passionate about hospitality and ready to be part of an energetic team in a lively setting, we’d love to hear from you!

    Immediate start!
    Easy apply
  • Group General Manager
    Group General Manager
    2 months ago
    £42000–£52000 yearly
    Full-time
    London

    About Us: Crudo Restaurants and Tiny Wine Bar are a small, growing group of London venues built on fresh food, quality drinks, and Latin American hospitality. We operate three distinct sites — Crudo Covent Garden, Crudo Shoreditch, and Tiny Wine Bar in Fitzrovia. Each location has its own personality: Covent Garden is fast-paced and refined, Shoreditch is our smallest site serving quick weekday lunches and relaxed evening diners, and Tiny Wine Bar focuses on small-producer wines and Latin American-inspired tapas in an intimate setting. Job Description: As the Group General Manager at Crudo, you are responsible for the overall performance and success of our three London sites. You will oversee day-to-day operations, ensuring that each site runs efficiently, maintains high standards, and delivers exceptional guest experiences. Acting as the key link between site managers and the directors, you will take ownership of financial performance, staff management, and operational excellence across the group. This is a hands-on role, where you will be present during peak services each week at all sites, leading by example and supporting your teams while also focusing on the bigger picture of profitability, standards, and growth. Responsibilities: Staff Management • Lead and mentor Assistant Managers, Supervisors, and Head Waiters across the group., • Support recruitment, onboarding, training, and performance management., • Ensure smooth and consistent daily operations across all venues., • Develop and implement group-wide strategies to increase sales and profitability., • Oversee financial operations across all sites, including P&L management, payroll, supplier payments, and cost control., • Maintain high standards of food, drinks, and service in every location., • Ensure every site consistently delivers exceptional guest experiences., • Work closely with the directors and Head of Customer Experience to deliver local and group-wide promotions., • Ensure all sites comply with health & safety, hygiene, licensing, and company policies. Key Responsibilities Highlighted: Progression to Group Operations Manager: To progress to Group Operations Manager, the Group GM should demonstrate the ability to scale their leadership beyond daily operations and take on a more strategic, growth-oriented role. This includes designing and implementing group-wide systems, driving innovation in customer experience, and contributing directly to expansion projects. Success in this role will position them as the operational lead for the company’s future development.

    Immediate start!
    Easy apply
  • General Assistant
    General Assistant
    2 months ago
    £13.5–£16.5 hourly
    Full-time
    London

    We're a fast growing food business with lots of opportunity, but you need to prove you can master the basics first. We're passionate about lowering the cost of food so everyone can enjoy a home cooked meal regardless of class, or income. Please apply if you • Love customer service, • Working in the kitchen, • Have high standards, • Are hard working, • Humble, • Have a startup/scrappy mindset, • Are long term focused, • Positive, • and Honest, • and want to build something. As an Assistant Manager you will be: • Responsible for opening and closing, • Serving perfect food., • Provide an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun., • Ensuring every customer is delighted with their order and their experience - You will deal with complaints promptly in an open and honest way., • Leading from the front, you will be hands on working with the team on the line and on floor with customers., • Responsible for supporting your General Manager and delivering store results., • Learning to own P&L, which means you will need to drive sales whilst controlling costs., • Running smooth day to day operations, thinking about long term plans., • Always leading with our values, • Developing your team to ensure there is a strong talent pipeline. Where you can go with Us? If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Store leader - leading to a future as an Area Trainer This isn’t just a job – it can be a career! About us Imagine if KFC and Itsu had a baby... ...it would probably be our crispy rolls. Viral on TikTok, you check it out yourself. And now you have the opportunity to join this growing business in its early days! We need talented Londoners to help cook, roll, and serve this tasty treat. (And keep our awesome Google rating!!!) The best candidates will be detail oriented too, so reading to the bottom of this job ad means you’ll know, we growing from two to five locations this year, so our team needs to double, meaning there is plenty of room for the best team members to become leaders and partial owners of the business. Job Type: Full-time, Permanent, Graduate Benefits: 1. Discounted or free food, 2. Employee discount, 3. Employee stock ownership plan, 4. Employee stock purchase plan, 5. Gym membership Ability to commute/relocate: London SE16 3TP: reliably commute or plan to relocate before starting work (required)

    Immediate start!
    No experience
    Easy apply
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