JOB TODAY logo

Support staff jobs in HornchurchCreate job alerts

  • Customer Service Manager
    interview badgeInterviews today
    Customer Service Manager
    1 day ago
    £38500–£42000 yearly
    Full-time
    Romford

    Customer Service Manager 📍 Location: Romford, RM1 🏢 Company: B2B Educators UK 💷 Salary: £38,500 – £42,000 per year 🕒 Full Time | Monday to Friday 🚀 Immediate Start Available Job Description We are looking for a professional and motivated Customer Service Manager to join our growing team in Romford. The successful candidate will oversee daily customer service operations, student support, office administration, and staff coordination while maintaining excellent customer satisfaction standards. This is an excellent opportunity for someone with strong leadership, communication, and organisational skills. Responsibilities • Manage customer service and front office operations, • Handle customer and student enquiries professionally, • Supervise reception and administrative staff, • Resolve complaints and provide effective solutions, • Maintain records, reports, and office systems, • Support admissions and business operations, • Ensure high customer satisfaction and professional standards, • Assist with marketing and student recruitment activities Requirements • Previous experience in customer service or management preferred, • Excellent communication and organisational skills, • Good computer and administration skills, • Ability to work in a busy office environment, • Professional appearance and positive attitude, • Education or training sector experience is an advantage Benefits ✅ Career progression opportunities ✅ Friendly and professional environment ✅ Training and support provided ✅ Performance based growth opportunities

    Immediate start!
    Easy apply
  • Residential Support Worker
    Residential Support Worker
    12 days ago
    £13.5–£14.5 hourly
    Full-time
    Seven Kings, Ilford

    Residential Support Worker – Children’s Home (Redbridge) Full-Time & Part-Time | Day & Night Shifts Available About Us Headway Care is a Children’s Home dedicated to supporting some of the most vulnerable children in our society. It is nurturing and forward-thinking organisation. Our Children’s Home in Redbridge provides a safe, stable, and loving environment where every child can grow, heal, and thrive. The Role We’re looking for compassionate, resilient, and motivated individuals to join our team as Residential Support Workers. You’ll play a vital role in supporting children and young people with a range of needs including emotional and behavioural needs, learning needs, autism, and trauma-related experiences such as PTSD. We take a therapeutic approach in the care we provide each child. Working as part of a young, dynamic, and dedicated team, you’ll help create a home where love, respect, and personal growth are at the heart of everything we do. What We’re Looking For • Experience working in a children’s residential setting or with vulnerable children and young people, • A genuine passion for making a positive difference in young lives, • Reliability, empathy, and a team-focused attitude, • A desire to grow and build a career within children’s social care. Shift Patterns available Day Shift: 8:00am – 8:00pm Night Shift: 8:00pm – 23:00pm Sleep in shifts: 23:00pm - 08:00am Waking night shifts: 23:00pm - 08:00am Please ensure you can commit to an available required shift pattern before applying. Why Join Headway Care? At Headway Care, you’ll be part of a supportive environment that values professional development and emotional well-being just as much as the quality of care we deliver. We believe in empowering our staff to grow alongside the children we support. If you’re someone who leads with empathy, values teamwork, and is ready to make a lasting difference, we’d love to hear from you. Apply today and be part of something truly meaningful.

    Easy apply
  • Social Media Manager
    Social Media Manager
    21 days ago
    £41700 yearly
    Full-time
    Ilford

    PROTECH SG LTD trading as Smoke Gadgets seeks to appoint a full-time Social Media Manager to take responsibility for the business’s public image, customer-facing digital channels and campaign reporting. This is an in-house vacancy arising from the company’s development as an active retail shop with an existing Google Business Profile, Facebook presence, Instagram activity and a need for regular, professionally managed digital communication with customers. The role is business-specific. It is not a generic office marketing role detached from the company’s operations. The successful employee will work with the Director and shop staff to translate product launches, stock changes, promotional plans and customer priorities into structured communications and social-media activity that support footfall, repeat trade and brand presentation. Typical entry route and associated qualifications Most suitable entrants will possess A levels or equivalent and a degree or equivalent qualification. Further professional qualifications in marketing, communications, digital media or related fields may also be relevant. The company will also consider candidates with substantial equivalent professional experience where that experience clearly demonstrates the skill level required for the role. Key duties and responsibilities Discuss business strategy, products, services, promotions and target customer groups with the Director and senior colleagues so that the company’s public-facing communications match real business priorities. Write, edit and arrange the effective publication of social-media content, promotional material, customer updates and public-facing communications for the business’s existing channels, including Instagram, Facebook and the Google Business Profile. Photograph products, displays and in-store activity and prepare business-specific digital content that accurately reflects the company’s stock, offers, opening hours and services. Address customers and other target groups through online messaging, reviews, comments, direct customer interaction, store-promotion support and other public-facing activity to enhance the public image of the business. Monitor customer engagement, review patterns, reach and campaign performance and develop reporting tools to evaluate the effectiveness of the company’s communications and promotional exercises. Coordinate digital promotions with in-store activity so that online messaging aligns with actual stock availability, pricing, launches and seasonal promotions. Help maintain a consistent and professional public image for Smoke Gadgets across all public-facing channels. Ensure that any communications touching on regulated or age-sensitive products are handled cautiously and in line with applicable legal and platform restrictions. Skills, experience and qualifications required A levels or equivalent and preferably a degree or equivalent qualification in marketing, communications, business, digital media or a related field. At least 2 years’ relevant experience in social-media management, digital communications, public relations, brand-facing content or similar business-facing work. Strong written and spoken English and the ability to produce clear, commercially effective and customer-friendly copy. Experience of managing business social-media accounts, content calendars, engagement reporting and customer interaction. Competence in basic photo / video content creation and common digital content tools. Ideally some experience in a retail, consumer-electronics, convenience or other customer-facing commercial environment. Why this role is genuine The company already trades from an active premises and already uses public-facing digital channels to support discovery, reputation and customer interaction. The vacancy arises because these functions now require dedicated in-house management and reporting. The role will exist regardless of the nationality of the successful candidate and is required for genuine business reasons.

    No experience
    Easy apply
  • Office Administrator
    Office Administrator
    1 month ago
    £13.5–£14.5 hourly
    Part-time
    West Horndon

    Job Summary We are seeking a highly organised and detail-oriented Office Administrator to join our team. The successful candidate will be responsible for managing daily administrative tasks, ensuring smooth office operations, and providing exceptional support to staff and clients. This role offers an excellent opportunity for individuals with strong organisational skills and experience in office administration to contribute to a professional and dynamic environment. Responsibilities Manage and coordinate daily office activities to ensure efficient operation Ability to work independently and handle multiple tasks Maintain accurate records through data entry and filing systems Prepare reports, documents using Microsoft Office and Google Workspace tools Basic understanding of finance processes i.e POs, invoices Support health & safety requirements, including keeping records up to date. Produce reports, spreadsheets, and update company systems Provide excellent phone etiquette when communicating with clients & Contractors Support various administrative projects as required to improve office productivity Skills Proven office experience with strong organisational skills Proficiency in computer skills including Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Gmail, Drive, Calendar) Experience of working with HR and Health & Safety is desirable Excellent data entry skills with high accuracy and attention to detail Strong typing skills to facilitate efficient document preparation Effective communication skills with professional phone etiquette Demonstrated clerical experience supporting administrative functions effectively Ability to multitask efficiently in a fast-paced environment Familiarity with organisational tools such as calendars, scheduling software, and filing systems This position is ideal for motivated individuals seeking a rewarding administrative role within a supportive team environment. Job Type: Part-time On-site parking Work Location: In person Days per week: 3 x days per week Days of work: Tuesday, Wednesday & Thursday Times: 9am – 5pm

    Immediate start!
    Easy apply
  • senior support staff, supported accommodation
    senior support staff, supported accommodation
    1 month ago
    £24000–£27000 yearly
    Full-time
    Dagenham

    The Role We are seeking a compassionate and experienced Senior Support Worker to join our dynamic team. We are recruiting for LSL Gorseway which is an all female unit. You will play a pivotal role in delivering high-quality care, leading by example, and supporting both service users and staff. This is an exciting opportunity if you are seriously looking to take the next step in your career and make a real difference. Key Responsibilities • Provide person-centred support to service users, promoting independence and choice, • Report writing and documentation., • tracking young people's expenses & reporting., • Recruitment training/induction of newly employed staff., • Lead, motivate, and supervise a team of support workers, • Conduct supervision meetings with staff., • Ensure clients’ assessment and risk management., • Develop and implement care plans in partnership with service users and professionals, • Conduct engaging work sessions to achieve support goals., • Ensure compliance with safeguarding, health & safety, and all relevant legislation, • Oversee medication administration and accurate record-keeping, • Respond to emergencies and resolve issues as they arise About You • Minimum 2 years experience in a support worker or similar role (essential), • Experience of leading teams to achieve team goals., • NVQ Level 3 in Health & Social Care (or willingness to work towards), • Strong communication, and organisational skills, • A caring, empathetic, and patient approach, • An understanding of Equality and Diversity in service delivery., • An understanding of The Supported Accommodation (England) Regulations 2023., • Have excellent people and administrative management skills., • Must have excellent decision Making & Problem Solving skills, • Have person-centred support or care skills., • Thrive on change and enjoy dynamic diverse environments., • Ability to work flexibly, including evenings, weekends, and sleep-ins as required, • Must be ready to work out of office hours and during weekends., • Right to work in the UK What We Offer • Competitive salary and benefits package, • Ongoing training and career development opportunities, • Supportive and inclusive working environment, • Pension scheme, • Free car parking space How to Apply If you are ready to make a positive impact and join a team that values your skills and dedication, we would love to hear from you! Lighthouse SL is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share this commitment. An enhanced DBS check will be required.

    Immediate start!
    Easy apply
12
right arrow icon

Popular jobs searches in Hornchurch

Popular support staff jobs locations