Applicant would be critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. • Answer and direct incoming telephone calls in a professional manner. • Respond to client queries and requests promptly and effectively. • Maintain regular communication with security personnel deployed on-site. • Manage schedules, meetings, and calendars for senior staff and management. • Maintain and organize company records, personnel files, and operational documents. • Support onboarding and scheduling of security officers and patrol staff. • Act as a liaison between clients and operational teams to ensure service standards are met. • Support the preparation of client service reports, invoices, and timesheets. • Monitor daily attendance and duty rosters of field staff. • Oversee general office upkeep including supplies, filing systems, and document control. • Assist with compliance documentation, training records, and internal audits. • Coordinate with HR and accounts departments for payroll and personnel updates.
We are seeking a proactive and detail-oriented Company Administrator to join our dynamic team. This role is critical in supporting day-to-day office operations and ensuring smooth communication across clients, security staff, and management. The ideal candidate will possess excellent communication skills, strong organizational capabilities, and the ability to handle multiple administrative tasks efficiently. Key Responsibilities Call Handling & Communication Answer and direct incoming telephone calls in a professional manner. Respond to client queries and requests promptly and effectively. Maintain regular communication with security personnel deployed on-site. Administrative Support Manage schedules, meetings, and calendars for senior staff and management. Maintain and organize company records, personnel files, and operational documents. Support onboarding and scheduling of security officers and patrol staff. Client & Staff Coordination Act as a liaison between clients and operational teams to ensure service standards are met. Support the preparation of client service reports, invoices, and timesheets. Monitor daily attendance and duty rosters of field staff. Office Management Oversee general office upkeep including supplies, filing systems, and document control. Assist with compliance documentation, training records, and internal audits. Coordinate with HR and accounts departments for payroll and personnel updates. Requirements & Qualifications Proven experience in an administrative or coordinator role (security industry experience is a plus). Strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic office software. Ability to manage multiple tasks, prioritize work, and meet deadlines. High level of professionalism, discretion, and organizational skills.
We are seeking a motivated and detail-oriented individual to join our team. The successful candidate will be responsible for a variety of sales and marketing support functions aimed at driving business growth and ensuring high levels of customer satisfaction. Key Responsibilities: Plan and Execute Marketing Campaigns: Assist in the development and implementation of marketing strategies and campaigns across various channels (email, social media, print, etc.) to promote products and services. Coordinate with internal teams and external vendors to ensure timely execution. Respond to Customer Inquiries: Handle incoming queries from customers via phone, email, or chat in a professional and timely manner. Provide accurate information about products, services, and promotions, and escalate complex issues to the appropriate departments when necessary. Maintain Sales Database: Accurately input and update customer and sales information in the company’s CRM system. Ensure data integrity and assist with generating regular sales reports and performance metrics. Record and Submit Sales Activities: Document all sales-related activities including calls, meetings, follow-ups, and outcomes. Submit weekly and monthly activity reports to management to provide insight into performance and pipeline status. Qualifications: Strong communication and interpersonal skills Basic understanding of sales and marketing principles Proficient in Microsoft Office Suite and CRM tools Highly organized and able to multitask in a fast-paced environment Prior experience in a similar role is a plus
Key Responsibilities: 1. Maintain and manage the director’s diary, including booking meetings, arranging client appointments, and scheduling compliance deadlines. 2. Handle day-to-day correspondence, including emails, post, supplier invoices, and legal notifications. 3. Maintain and update digital and physical filing systems for client records, compliance reports, and transaction receipts. 4. Draft, format, and proofread business documents including letters to authorities, account summaries, and internal memos. 5. Monitor and order office supplies, assist in minor procurement tasks, and liaise with external service providers and accountants. 6. Support the director with data entry tasks including stock updates, HMRC-related entries, and customer invoice generation. 7. Translate and communicate information when dealing with clients or suppliers who may not speak English fluently. Page 49 8. Carry out light financial administration tasks (e.g., collating receipts, compiling simple expenditure reports). Skills Required: 9. Proven ability to manage confidential information responsibly and sensitively. 10. Strong communication and interpersonal skills, especially in liaising with suppliers and clients from multicultural backgrounds. 11. Excellent command of written and spoken English for business and formal correspondence. 12. Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and basic knowledge of PDF handling and cloud-based storage (e.g., Google Drive). 13. Ability to work independently, with minimal supervision, and manage tasks proactively. 14. Organised and meticulous with strong attention to detail—especially in preparing formal documents and regulatory paperwork. 15. Familiarity with light bookkeeping or basic invoicing practices is a plus. Education and Experience • Minimum: GCSEs (or overseas equivalent), including English and Mathematics. • At least 1 year of relevant industry experience as a secretary, administrative assistant, or in a similar office-based support role.