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We're looking for someone to take full ownership of the new business engine. Digital Waffle is a specialist recruitment business covering tech, digital, data and IT. We work mostly with SMEs, scale-ups and founders across the UK, helping them hire the people who actually move the business forward. We're growing quickly, the brand is strong, and now we need someone to lead the charge on new client acquisition. This isn't a role for someone who wants to manage a process from a spreadsheet. We need a proper hunter. Someone who lives on the phone, opens doors, and gets us in front of the right people. You'll identify companies hiring for tech, digital, data or IT roles, get through to the decision-makers, and turn cold conversations into long-term clients. Over time you'll shape how we approach BD as a whole, but the focus from day one is activity, pipeline and revenue. Role: Head of New Business (Sales) Salary: £50,000 + uncapped commission Location: Hybrid in Birmingham What we're looking for Someone who's done real outbound sales, ideally in recruitment, SaaS or another high-velocity environment. You don't need to come from recruitment, but you do need to have made serious volumes of cold calls and know what works. You'll bring: • A strong track record of generating new business from a standing start, • Total comfort on the phone and no fear of cold outreach, • The discipline to hit consistent activity without being chased, • Sharp commercial instincts and the ability to qualify fast, • Confidence dealing directly with founders and senior buyers If you want a polished corporate seat, this isn't it. If you want to own something, build it properly, and get paid off the back of what you create, let's have a conversation.

Graph Database Specialist (Neo4j / PostGIS) Remote (Europe) | AI-First Geospatial Platform Make your application after reading the following skill and qualification requirements for this position. A product-led tech company is hiring a Graph Database Specialist to build a Neo4j + PostGIS platform at the core of its product. This is a high-impact role where the graph + geospatial layer is the competitive advantage, not just infrastructure. Youll design, scale, and optimise a production-grade data platform handling complex, real-world relationships. Key Responsibilities • Design and optimise Neo4j graph models and Cypher queries, • Build scalable, idempotent ETL / ingestion pipelines, • Architect PostGIS spatial schemas and queries, • Lead migration from legacy systems into graph architecture, • Expose data via high-performance APIs (REST / GraphQL), • Apply AI tools to accelerate development while maintaining data quality Requirements, • Strong Neo4j + Cypher experience (production optimisation), • Solid PostGIS / spatial SQL expertise, • Experience with graph xrnqpay modelling and large-scale ETL pipelines, • Remote: Europe time zones preferred, • Type: Full-time (strong contractors considered), • Start: Urgent

Here at the West Brom we have a new opportunity available for a Systems Analyst within our Data Solutions Team reporting into the Data Solutions Analyst Manager. Data Solutions Systems Analyst. We are searching for a Systems Analyst to help us establish and optimise our information tech.

!! IMMEDIATE JOINERS !! Software Engineer Location : Bournemouth / Scotland / London Work mode : Onsite Experience: 2–5 years CITIZEN & DEPENDENTS Are you a mobile enthusiast who lives for clean code and smooth UI transitions? We are looking for a Software Engineer with 1+ years of professional experience to join our engineering team. At this stage in your career, you’ve moved past "Hello World" and are ready to tackle real-world scalability, complex APIs, and the occasional Gradle headache. If you’re eager to learn from seniors while making a tangible impact on a product used by thousands, let’s talk. 🛠️ What You’ll Do • Feature Development: Collaborate with our product and design teams to build and ship high-quality features for our Android application., • Code Quality: Write clean, maintainable code in Kotlin (and some legacy Java) while following modern architectural patterns (MVVM/MVI)., • UI/UX Implementation: Turn Figma designs into pixel-perfect layouts using Jetpack Compose or XML., • Bug Squashing: Identify, debug, and fix performance bottlenecks and edge-case crashes., • Continuous Learning: Participate in code reviews, contribute to technical documentation, and stay up-to-date with the latest Android Jetpack libraries. ✅ What You Bring • Experience: 1+ years of professional experience in Android development (internships count if they were high-impact!)., • Language Proficiency: Strong foundations in Kotlin and a solid understanding of Java., • Android SDK: Familiarity with Activities, Fragments, Services, and Lifecycle components., • Networking: Experience working with RESTful APIs using Retrofit and handling JSON data., • Tooling: Proficiency with Git and a working knowledge of Android Studio., • Mindset: A "can-do" attitude and the humility to ask for help when a bug just won't budge. 🌟 Bonus Points if You Have: • A published app on the Google Play Store (send us the link!)., • Experience with Dependency Injection (Hilt/Dagger)., • Familiarity with Coroutines and Flow for asynchronous programming., • A passion for Material Design 3. 🚀 Why Join Us? • Mentorship: Work directly with Senior Developers who actually enjoy teaching., • Tech Stack: We stay on the cutting edge—no ancient legacy codebases here., • Growth: A clear path to becoming a Mid-level Developer within [Timeframe]., • Perks: [Insert Perks: e.g., Remote-first culture, Learning stipend, Health benefits]. #java #android #software #dotnet #c++ #c #immediatejoiner #softwaredevelop #developer

Haut.AI is a pioneering BeautyTech startup at the forefront of personalized skincare solutions. We combine scientific research with artificial intelligence to deliver innovative solutions that actually work. Backed by leading European VCs and founded by AI scientists, we are positioned at the intersection of two explosive growth markets: AI and beauty tech. We are looking for a Mid-Level Computer Vision/Deep Learning Engineer to join our team. In this role, you won't just be researching models in a vacuum, but own the end-to-end ML lifecycle from prototyping computer vision algorithms to pushing production-ready deep learning models that directly impact our clients and their customers. What You’ll Do: • Build & Innovate: Design, train, and deploy advanced CV/DL models for skin image analysis, tackling challenges in image classification, segmentation, regression, and generation., • Own the Pipeline: Architect and maintain robust, comprehensive training pipelines covering data preprocessing, augmentation, training loops, and validation., • Ship to Production: Optimize and format ML models (using ONNX/TF-lite) for smooth, scalable deployment., • Monitor & Iterate: Track the performance of deployed models in the wild, ensuring high reliability and addressing data drift., • Collaborate & Prototype: Build Proofs-of-Concept (PoCs) and demo applications to translate research into tangible business value, while communicating technical insights to the broader team. What You Bring: • Experience: 3+ years of industry experience shipping ML/DL models to production, with a Bachelor’s degree in Computer Science, Math, Physics, or equivalent background., • Software Engineering: Strong proficiency in Python, enabling you to write clean, production-ready code. You are comfortable with OOP, Git workflows, and containerization using Docker., • ML & Deep Learning: expertise with deep learning frameworks (PyTorch, TensorFlow) and a solid grasp of CNN, transformer and hybrid architectures., • Computer Vision Foundations: Strong working knowledge of standard CV libraries (OpenCV, scikit-image, PIL) and classical CV algorithms (edge detection, thresholding, color spaces)., • Data Analytics Fluency: Experience working with standard data manipulation libraries (NumPy, pandas, scikit-learn, SciPy)., • Communication: Advanced English proficiency to collaborate effectively in a global environment. Bonus Points (Nice to Have) • Hands-on experience with Vision Transformers (ViTs)., • Familiarity with deploying and scaling models on cloud infrastructure (Azure, AWS, or GCP)., • Data visualization skills using tools like Plotly or Gradio. Your Tech Stack: Python, PyTorch, ONNX, OpenCV, Microsoft AzureML, GCP Vertex AI and PostgreSQL. We also heavily utilize modern workflow and productivity tools including Jira, Notion, Slack, GitHub, GitHub Copilot, Codex, Gemini, and OpenAI. Why Haut.AI? • Competitive compensation based on experience and skills., • Fully remote position with flexibility across UK and EU time zones., • Paid PTO., • Be part of a pioneering company revolutionizing the BeautyTech space., • Opportunity to collaborate with a talented, forward-thinking team while making a real difference in the industry., • Make a tangible impact on product development and company growth., • Opportunity to grow your skills and expertise at the intersection of science and beauty. To Apply: Please submit your CV in English for applying. We look forward to hearing from you!

Overview Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favourite sports teams and competitions. How do we add value? * Media outlets add a little magic to their coverage with our stats and graphics packages. * Sportsbooks can offer better predictions and more accurate odds. * The world's top coaches are known to use our data to make critical team decisions. * Sports commentators can engage with fans on a deeper level, using our stories and insights. Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine. We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience! Responsibilities: * Researching, developing, and implementing innovative machine learning techniques to Stats Perform’s wealth of sports data, across various sports, such as soccer and tennis. * Productizing your models alongside engineers and product teams, in a quick and efficient way. * Presenting your solutions to other internal teams, broadening AI proficiency in the company. * Providing technical guidance to various teams on the artificial intelligence approaches that our team uses. * Identify new AI solutions for emerging problems, create requirements and propose an outline a roadmap for delivering the project. * Support, train and mentor team members on best machine learning implementation practices. Required Qualifications: * Master’s or PhD in data science, computer science, mathematics, statistics or related STEM fields. * 3+ years of experience working as a data scientist (or similar role). * Expert proficiency of Python and experience using SQL, alongside using common ML/AI packages (TensorFlow, PyTorch, XGBoost, etc.). * Familiarity with statistical (e.g. GLM, GAMs) and deep learning techniques (e.g. neural networks, transformers, diffusion models, etc.). * Comfortable designing and creating neural network architectures, tree-based methods and applying upcoming technologies from scratch. We want you to be the creator of the next generation of AI models from Stats Perform! * Experience deploying models in cloud environments (such as AWS/Google Cloud), making models production-ready and integrating them in end-to-end cloud pipelines. At Stats Perform you will be co-responsible for ensuring the models you have created are performing in a real-world environment. * Fluency in English; excellent verbal and written communication and presentation skills, including an ability to effectively communicate with both business and technical teams, and both internal and external stakeholders. Desired Qualifications: * Experience with sports event and/or tracking data and deep interest in sports, in particular soccer and tennis. * Knowledge of the sports analytics landscape and latest research. We want to stay on top of the latest research in the sports world and apply the latest techniques in our projects. Why work at Stats Perform? We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution. We take care of our colleagues We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules. We pull together to build a better workplace and world for all. We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups. Diversity, Equity, and Inclusion at Stats Perform By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.

Overview Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favourite sports teams and competitions. How do we add value? * Media outlets add a little magic to their coverage with our stats and graphics packages. * Sportsbooks can offer better predictions and more accurate odds. * The world's top coaches are known to use our data to make critical team decisions. * Sports commentators can engage with fans on a deeper level, using our stories and insights. Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine. We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience. Responsibilities: Reporting to the VP Marketing, you will own integrated, full-funnel marketing plans across Stats Perform’s Betting and Media verticals and be accountable for marketing-influenced and originated pipeline. * Lead the vertical GTM strategy and narrative, positioning Stats Perform as the leader in sports data and AI – translating product capabilities into clear, outcome-driven value propositions and market-facing messaging. * Drive pipeline generation and improve sales velocity and win rates through best-in-class enablement. * Ownership spans demand generation, content, marketing, product marketing, events and partner marketing. * Be responsible for establish operational rigor (targets, attribution, ROI, budgeting). * Work closely with Sales, Product, Customer Success, Finance, Legal, Rights and external partnerships. Required Qualifications: * 5 to 7 years of experience in B2B Marketing, including senior leadership and team ownership. * Previous experience in Marketing and positioning SaaS Solutions. * Previous experience in Betting, Sports Media and Sports Technology is preferred. * Proven track record driving pipeline generation and measurable revenue impact in a complex, mid-market to enterprise sales environment. * Strong capability in positioning, messaging, and content strategy. * Able to translate technical concepts into commercial narratives. * High analytical fluency across funnel metrics, attribution, experimentation, and ROI governance. * Proven ability to partner with and influence Sales and Commercial leadership. * Track record of developing high-impact, best-in-class sales enablement and collateral. * Deep hands-on experience with Marketing analytics, including pipeline reporting, attribution, and campaign performance analysis. * Demonstrated ownership of CRM and social media strategies, translating audience insights into measurable and engaging campaigns. Desired Qualifications: * Strong understanding of sportsbook and operator needs, buying centres, and commercial drivers. * Previous experience leading PR deliverables, including press release strategy, development. * Practical experience applying AI to marketing workstreams. * Working knowledge of Marketo (build, segmentation, nurture, scoring, and reporting). Why work at Stats Perform? We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution. We take care of our colleagues We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules. We pull together to build a better workplace and world for all. We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups. Diversity, Equity, and Inclusion at Stats Perform By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.

Reference Code: -en_GBContract Type: PermanentProfessional Communities: Manufacturing & Operations Engineering We’re seeking an experienced NX CAM / NC Programmer with expertise in Siemens NX, NC programming, and NX Post Builder to drive the Siemens digital design to manufacture digital thread from toolpath strategy through to shop-floor deployment/execution. You’ll play a key role as part of a team in helping our customers implement end-to-end CNC program deliverables within the NX portfolio - Covering toolpath generation, post processor configuration, verification, and help drive continuous improvement manufacturing/machining standards and initiatives. If you thrive problem solving within the world of CAD/CAM, machine kinematics, and shop-floor execution, enjoy optimising posts, feeds, speeds, and fixtures to ensure machining operations meet a customer’s required quality standards - then this role could be for you. We are seeking an experienced CNC Programmer with 5–8+ years working with Siemens NX CAM or equivalent high‑end CAM platforms, capable of delivering complex 3–5 axis machining programs. The ideal candidate will have proven expertise using NX Post Builder, including post development, debugging, and tailoring posts for specific machine controllers. A strong working knowledge of G/M‑code, macros, probing cycles, and the unique requirements of Fanuc, Siemens, Heidenhain, or Okuma control systems is essential. Proficiency in CAM verification and simulation workflows is also required to ensure robust, accurate, and production‑ready outputs. Tooling & Tech Stack Knowledge • Siemens NX (CAD/CAM), NX Post Builder, NX Simulation/Verification, • Controller ecosystems: i.e. Fanuc, Siemens 840D, Heidenhain, Okuma, • PDM/PLM: Teamcenter (or equivalent), • MES/ERP: Opcenter, SAP (or equivalent), • Supporting: digital work instruction tools, shop-floor DNC/NC program management, • Hybrid working, • Possibility to work up to 45 days per year from abroad, • Open access to digital learning platforms, • Declare they have a disability, and, • Meet the minimum essential criteria for the role., • Please opt in during the application process. All roles will require a level of security clearance; SC * You can bring your whole self to work. At Capgemini building an inclusivefuture is part of everyday life and will be part of your working reality. We havebuilt a representative and welcoming environment, for everyone. * UK Based (Hybrid working) Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Overview Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favourite sports teams and competitions. How do we add value? * Media outlets add a little magic to their coverage with our stats and graphics packages. * Sportsbooks can offer better predictions and more accurate odds. * The world's top coaches are known to use our data to make critical team decisions. * Sports commentators can engage with fans on a deeper level, using our stories and insights. Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine. We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience! Responsibilities: Financial Reporting & Analysis * Own monthly P&L reporting for non-compensation expenses , ensuring accuracy, completeness, and timely delivery * Support monthly financial close activities and variance analysis across all expense categories * Prepare detailed expense analysis and commentary for management reporting packages * Monitor expense trends and proactively identify cost-saving opportunities or budget risks * Assist with ad-hoc financial analysis and reporting requests Budgeting & Forecasting * Support the annual budgeting process for non-compensation expenses , partnering with budget owners across the organization * Support quarterly forecast updates for expense categories, ensuring alignment with business activities and strategic priorities * Develop and maintain budget tracking tools and documentation * Ensure budget assumptions are well-supported, defensible, and properly documented Business Partnering - Internal Functions * Serve as the primary FP&A partner for Finance, HR, Facilities, Legal, Integrity, and Content teams * Build strong relationships with budget owners and department heads across internal support functions * Provide financial insights, budget tracking, and decision support to partnered functions * Translate departmental needs into financial requirements and communicate financial constraints clearly * Participate in business planning discussions and provide financially sound recommendations * Support business case development and ROI analysis for internal initiatives Essential Experience: * 3-5+ years of progressive finance experience, with exposure to FP&A, financial reporting, or management accounting * Part-Qualified (preferably CIMA) contemplated * Demonstrated experience managing expense budgets and reporting processes * Strong analytical skills with ability to investigate variances and identify root causes * Experience partnering with non-finance stakeholders and translating financial concepts for diverse audiences * Proven ability to manage multiple priorities and deliver high-quality work under deadlines * Background in media, sports, technology, or professional services environment is advantageous Desired Qualifications: * Strong financial analysis and modelling skills with advanced Excel proficiency * Detail-oriented with excellent organizational skills and high degree of accuracy * Solid understanding of P&L statements, expense accounting, and budgeting processes * Strong communication skills—able to explain financial information clearly to non-finance partners * Proactive and solutions-oriented mindset with ability to work independently * Collaborative working style with ability to build effective relationships across functions * Intellectually curious with desire to understand business operations and commercial drivers * Comfortable working in a fast-paced, dynamic environment * Professional maturity and sound business judgment Why work at Stats Perform? We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution. We take care of our colleagues We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules. We pull together to build a better workplace and world for all. We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups. Diversity, Equity, and Inclusion at Stats Perform By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.

With experience in technical delivery of data centre projects for tech firms and a strong track record in tech firm business development you will lead a team of technical experts across the UK and work closely with our global colleagues in the Data Centre sector. Due to the continued successful grow

About the role Over the past year, weve grown quickly and worked with ambitious businesses. Now were bringing more of our delivery in-house and raising the standard of what we do. If you are interested in applying for this job, please make sure you meet the following requirements as listed below. Were looking for someone who wants more than just ticking boxes. What youll be doing • Preparing accounts for limited companies, • Completing VAT returns, • Preparing Self Assessments, • Supporting bookkeeping and reviewing client data, • Working with cloud software including Xero and QuickBooks, • Supporting client queries and building confidence in communication, • Getting exposure to how businesses actually run, not just the numbers What were looking for, • Around 23 years experience in an accountancy practice, • Experience with Xero or similar software, • Experience in using cloud working papers a bonus, • Exposure to accounts preparation and VAT, • Someone organised, reliable, eye for detail and willing to learn, • FYI, • Active Business Workpapers, • Xero, • QuickBooks, • FreeAgent, • BrightPay, • Clear progression as the firm grows, • Flexible / hybrid working, • Exposure beyond traditional compliance work, • Support from senior team members, • Study support (if applicable), • Modern systems and processes Were focused on improving how we deliver for clients, and this role is part of that journey. If youre looking for a role where you can develop quickly and take on more responsibility, wed love to hear from you.

Location: Support Services Centre, Birmingham (SSC) Contract: 12 month fixed term, Any 5 from 7 rotating pattern. Reports to: DC Operations Manager Make your leadership count at Signet Jewelers UK & Ireland. Were looking for an experienced Administration Supervisor to lead a high performing logistics administration team supporting nationwide store replenishment and e commerce fulfilment. Youll play a key role in maintaining service excellence, cost control, and operational accuracy in a secure, fast moving DC environment. Why this role matters Our distribution centre processes around 6 million units annually, fulfilling c. 680k customer orders and supporting c. 265 stores across the UK & Ireland. Youll lead a team of 12 administrators (4 direct reports), ensuring critical processes run on time, to standard, and within budget-keeping customers and stores at the heart of what we do. What youll do Lead & develop the team: motivate, coach and performance manage 4 direct reports and oversee the broader admin cohort (c. 16) to deliver high standards, engagement and results. Run the daily admin operation: Raise POs and reconcile invoices (stationery, courier partners); control overtime and training. Plan and coordinate high value stock movements (e.g., LeVian trunk shows) and store refits/closures/new store logistics and collections. Collate and track B2B/B2C courier costs and movements (totes/boxes/parcels); produce store delivery schedules. Monitor and improve store delivery service levels; resolve carrier investigations & claims. Oversee customer refunds (within 48 hours of receipt), order cancellations, vendor orders, direct orders, and export administration. Ensure timely and accurate handling of PayPal transfers. Drive performance & continuous improvement: Challenge the status quo, champion Lean ways of working and cross training to reduce functional risk. Interpret data/KPIs to improve availability, allocation, accuracy and cost-delivering to budget. Problem-solve first time: act as first line support for warehouse management systems and collaborate with peers, Customer Services, Store/District Managers, and Security to resolve issues and protect assets. Keep the DC moving: oversee time sensitive reporting and workflows (e.g., pushes/urgent orders, same day carrier bookings, undelivered/held orders, returns, wholesale/marketplace orders & refunds, stationery planning/counts, Lyreco reviews). What youll bring Leadership in logistics administration within a medium to large scale operation (c. 5 years admin experience). Proven ability to supervise teams, set KPIs, manage rotas, and deliver through others. Strong systems and process control mindset; comfortable reviewing/implementing internal controls and updating SOPs/process flows. Commercial focus: budget awareness, cost control, data gathering and KPI reporting. Stakeholder confidence: effective communication across DC operations, Customer Services, Store/District Managers, courier partners and Security. Tech skills: SAP, Excel and Word (competent user). Desirable: ILM Level 3, IOSH. We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits: Competitive salary Generous discount of up to 30% off our fabulous products from day one. An annual enhanced discount to celebrate the day you joined our team. Retirement Savings plans which offer flexibility in the way you save for the future. Immediate Life Assurance from day one. A minimum of 22 days holiday per year which increases after a years service. Recognised qualifications, study support and structured career progression. Health and Wellbeing Scheme. Financial Wellbeing scheme. Give As You Earn scheme - An easy way to support causes close to your heart. Real Rewards - exclusive discounts on groceries, travel and leisure. Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But thats not all, we are part of the worlds largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Director, Head of Talent Acquisition (Europe) The Head of Talent Acquisition, Europe is a leadership role responsible for leading and executing the end-to-end talent acquisition strategy across the business, with a primary focus on the UK Card, Velocity Black, and Global Payments Network (formally Discover) business units. The core mandate is to ensure the international business secures top-tier, future-ready talent to achieve its ambitious growth targets and maintain market share leadership, while optimising recruitment efficiency and rigorously upholding all regulatory standards related to hiring practices. This role will be the operational and strategic owner of the talent acquisition function in the region. What you’ll do 1. Strategic Talent Acquisition Partnership * Business Translation: Partner closely with the UK Leadership, US Talent Acquisition and HR Business Partners of UK Card, Velocity Black, and Discover to forecast talent needs, understand market dynamics, and proactively design and implement tailored recruitment programs that directly support and accelerate business outcomes. * Workforce Planning & Pipeline: Lead the functional execution of strategic workforce planning for talent acquisition. Anticipate and address future skills gaps, particularly in critical UK segment roles (e.g., analytics, fraud, software engineering) by developing deep, sustained talent pipelines. * Recruitment Efficiency & Investment: Own and optimise all key talent acquisition metrics (cost-per-hire, time-to-fill, quality-of-hire, candidate experience). Manage the TA function's investment and budget based on projected business impact and ROI. 2. Talent Acquisition Excellence * End-to-End Ownership: Own and drive the complete talent acquisition lifecycle for the UK business segments. Drive a unified strategy that seamlessly links sourcing, screening, hiring, and onboarding processes. * Operational Excellence: Oversee the Talent Acquisition team to ensure a hiring pipeline focused on securing top-tier talent. Implement best-in-class recruitment technologies and processes to maximize recruiter productivity and effectiveness. * Brand & Sourcing Strategy: Iterate on and execute a compelling employer branding strategy for the region. Lead advanced sourcing strategies to attract passive and diverse candidates for high-demand roles. * Talent Integration: Partner with HR Business Partners and Leadership Development teams to ensure newly hired talent is effectively integrated and set up for success and long-term retention. 3. Operational Integrity and Governance * Compliance and Risk: Serve as the functional expert for all UK statutory, regulatory, and legislative requirements related to hiring and selection practices. Own and mitigate compliance risks within the talent acquisition process. * HR Shared Services Alignment: Collaborate closely with UK HR Shared Services to ensure seamless and efficient delivery of TA operational tasks, including data integrity, reporting, and offer management. * Policy & Standards: Establish and maintain robust TA policies and controls that meet the highest standards of corporate governance and ensure a fair, consistent, and equitable hiring process. What we're looking for * Senior Talent Acquisition Leadership: Progressive talent acquisition experience operating as a functional Head or Director of Talent Acquisition in a complex, international, and regulated industry (e.g., Financial Services). * Functional Mastery & Commercial Acumen: Deep, proven expertise in all facets of the Talent Acquisition function (sourcing, operations, employer branding, analytics). Demonstrated ability to articulate recruitment strategy in financial and business terms (e.g., quantifying the impact of TA on business goals). * Enterprise Navigation: Strong ability to navigate and influence enterprise HR functions and global decision-making processes, ensuring the TA strategy is aligned with the parent organisation. * International Regulatory Expertise: Proven expertise in navigating multi-jurisdictional employment law and compliance specifically as it relates to recruitment, selection, and hiring within the UK and Europe. * Data-Driven Influence: Strong capability in using workforce and TA analytics to diagnose pipeline issues, predict future needs, and drive functional and executive decision-making. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Overview Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favourite sports teams and competitions. How do we add value? * Media outlets add a little magic to their coverage with our stats and graphics packages. * Sportsbooks can offer better predictions and more accurate odds. * The world's top coaches are known to use our data to make critical team decisions. * Sports commentators can engage with fans on a deeper level, using our stories and insights. Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine. We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience! Responsibilities: * Act as the primary day-to-day point of contact for assigned rights-holder partners. * Own and deliver all regular and contractually required reporting, including monthly, quarterly, and annual financial and operational reports. * Define, execute, and track partner success plans, covering both contractual obligations and broader success metrics. * Monitor partner health, proactively identifying risks and opportunities to strengthen relationships and support renewals. * Manage incoming partner requests, ensuring clear prioritisation, tracking, and timely resolution. * Build, document, and maintain effective internal processes, documentation, and reporting across the Rights team. * Coordinate closely with Commercial, Finance, Integrity, and other internal teams to ensure seamless partner delivery. * Take ownership of day-to-day partner management, reducing dependency on senior leadership for operational execution. Required Qualifications: * 4–5 years’ experience in sports, media, betting, or a related rights-driven industry. * Direct experience working with rights and/or rights-holder organisations. * Proven ability to manage high-value, complex B2B client or partner relationships. * Experience producing structured client reporting and managing ongoing operational delivery. * Strong organisational skills with a high level of attention to detail. * Solid project management capability, with the ability to manage multiple workstreams in parallel. * Excellent written and verbal communication skills. * Comfortable working across multiple teams and influencing without direct authority. Why work at Stats Perform? We love sports, but we love diverse thinking more! We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution. We take care of our colleagues We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules. We pull together to build a better workplace and world for all. We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups. Diversity, Equity, and Inclusion at Stats Perform By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values. With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.

Reference Code: -en_GBContract Type: PermanentProfessional Communities: Data & AI You will join the Data Trust Capability in Capgemini’s Insights and Data (I&D) business unit. Insights and Data is a global business unit covering Enterprise Data Management, Cloud Platforms, Enterprise Content Management and AI & Analytics. Our team is one of the largest and most successful Data Management teams in the UK delivering innovative Data Management and Governance thought leadership to our clients. The Enterprise Data Management provides services on Information Strategy, Data Governance, Master Data Management, Data Architecture, Data Migration and Lifecycle Management. We help our clients build an enterprise-class data platform that allows them to move ahead in their journey of data and insights. Primarily working with leading software vendors like SAP, Informatica, IBM, Oracle et al, the team are primarily Consultants, putting client requirements and industry best practices at the heart of delivery. The focus of your role The Microsoft Purview Technical Analyst supports the implementation, configuration, monitoring, and optimisation of Microsoft Purview solutions across data governance, information protection, data loss prevention, eDiscovery, and compliance capabilities. The role focuses on operational excellence, technical execution, and ensuring organisational policies are consistently enforced through Purview tooling • Manage scanning rules, data connectors, metadata sources, and catalog assets., • Support integration with M365, Azure, Power Platform, and on premises data sources, • Monitor Purview alerts, DLP incidents, policy matches, and governance activity logs, • Perform investigation of policy violations, insider risk alerts, and data protection events, • Track and escalate issues to engineering or architecture teams as required, • Maintain audit trails, compliance dashboards, and monthly reporting, • Assist with maintaining data classification schemas, taxonomy, and metadata models, • Support data owners and stewards in cataloguing and tagging data assets, • Run data scans, quality checks, and lineage validation tasks, • Produce and maintain operational runbooks, configuration documentation, and governance processes, • Create user guides for end users, compliance officers, and IT support teams, • Document incident response processes related to Purview alerts, • Work closely with Compliance, Security, Data Governance, and IT teams to implement policies into Purview, • Support end users by troubleshooting classification, labelling, and access issues, • Provide training sessions and knowledge transfer on Purview features, • Identify gaps in data governance and compliance processes; recommend improvements You may also offer insights to the wider community through blogs, articles, and social media. At Capgemini, we believe in bringing your whole self to work. Equity, diversity, and inclusion are woven into our everyday culture, creating a welcoming and supportive environment for everyone. As a Technical Purview Analyst, you will have 7 years plus experience in data governance, security, compliance, or Microsoft 365 administration. You will have hands-on experience with Microsoft Purview or related compliance/security platforms, with exposure to operational support, incident management, or compliance monitoring. Experience: • Microsoft Purview Information Protection - labels, policies, auto-labelling, encryption, • Data Loss Prevention - endpoint, SharePoint/OneDrive/Teams, Exchange, cloud apps, • Purview Data Governance - cataloguing, scanning, metadata management, • Records Management & Retention Labelling, • eDiscovery workflows and case management, • Defender for Cloud Apps, • Wider integration with SharePoint, OneDrive, Exchange, Azure Storage, SQL, Synapse, Data Factory, and Power BI, • Understanding of classification, metadata, and governance principles, • Knowledge of Microsoft 365 security & compliance capabilities, • Basic understanding of Azure Active Directory / Entra ID identity and access concepts, • Familiarity with ITSM/incident management processes, • Understanding of regulatory compliance basics, • How compliance and data protection teams use Purview outputs, • Data sensitivity models and how they map to business processes, • Governance best practices, including cataloguing and lineage use cases Skills & Competencies • Ability to configure and manage Purview policies and scanning tools, • Strong analytical and troubleshooting skills, • Familiarity with KQL, PowerShell, or Microsoft Graph, • Ability to interpret logs, alerts, and governance reporting, • Strong documentation and verbal communication skills, • Ability to work collaboratively with cross functional teams, • SC 400: Microsoft Information Protection Administrator, • MS 500: M365 Security Administrator, • AZ 900 or SC 900 (fundamentals), • ITIL Foundation (for operational roles) Additional interest include: Security Clearence: To be successfully appointed to this role, must be eligible to obtain Security Check (SC)clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality. Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. If you are successfully offered this position, you will go through a series of pre-employment checks, including identity, nationality (single or dual) or immigration status, employment history going back three continuous years, and unspent criminal record check (known as Disclosure and Barring Service) What we will offer you You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and much more. Why we are different At Capgemini, we help organisations across the world become more agile, more competitive, and more successful. Smart, tailored, often ground-breaking technical solutions to complex problems are the norm. But so, too, is a culture that is as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too. Capgemini is proud to represent nearly 130 nationalities and its cultural diversity. Our holistic definition of diversity extends beyond gender, gender identity, sexual orientation, disability, ethnicity, race, age, and religion. Capgemini views diversity as everything that makes us who we are as an organization, including our social background, our experiences in life and work, our communication styles and even our personality. These dimensions contribute to the type of diversity we value the most: diversity of thought. WHAT YOU'LL LOVE ABOUT WORKING HERE We’re a fantastic team of bright, ambitious people who love bringing the latest tech to real clients in production to make a meaningful difference. We work across both the public and private sectors, and our impact is tangible because we innovate, we deploy, and you will see your work come to life in the real world. Technology moves fast, and so do we. We’re a group of true tech enthusiasts who push boundaries, experiment freely, and are trusted at Capgemini to explore what comes next. Our in-house projects highlight what’s possible with the newest models and agentic frameworks. We’re looking for more people with the curiosity, drive, and self-starting spirit of real innovators, people who love technology and want to build the future with us. NEED TO KNOW We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 2 consecutive years, to see what it’s like to work at Capgemini, visit our Glassdoor page At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have a office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. WHAT YOU'LL LOVE ABOUT WORKING HERE We’re a fantastic team of bright, ambitious people who love bringing the latest tech to real clients in production to make a meaningful difference. We work across both the public and private sectors, and our impact is tangible because we innovate, we deploy, and you will see your work come to life in the real world. Technology moves fast, and so do we. We’re a group of true tech enthusiasts who push boundaries, experiment freely, and are trusted at Capgemini to explore what comes next. Our in-house projects highlight what’s possible with the newest models and agentic frameworks. We’re looking for more people with the curiosity, drive, and self-starting spirit of real innovators, people who love technology and want to build the future with us. NEED TO KNOW We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 2 consecutive years, to see what it’s like to work at Capgemini, visit our Glassdoor page At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. Whilst you will have a office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

Mechanical Project Engineer - U.K (Data Centres) Location: Birmingham, UK Salary: £75k-£85k DOE. Up to 25 days Annual Leave, Pension, 9-day Fortnight. Applicants must have relevant Irish/UK experience to apply Optimize Recruitment is partnering with a leading engineering consultancy to hire a Senior Mechanical Design Engineer for their newly established Birmingham office. This is a standout opportunity to play a key role in building a UK presence while collaborating closely with an established Dublin-based team on major hyperscale data centre projects across the EMEA region. The role will begin fully remote, transitioning to a hybrid model once the Birmingham office becomes operational. Flexibility around office attendance will be expected as part of a collaborative working environment. Requirements Honours Degree in Mechanical Engineering (Chartered status advantageous) Minimum 7 years experience across Data Centres, Industrial, High-Tech, Commercial, or Healthcare sectors Strong knowledge of CIBSE, ASHRAE, BS, IS, and EN standards Proficiency in AutoCAD, Revit, and Bluebeam Familiarity with additional engineering analysis software is beneficial Strong Microsoft Office skills Proven experience leading and coordinating engineering teams Excellent communication, presentation, and organisational skills A proactive mindset with interest in emerging technologies Key Responsibilities Lead mechanical building services design from concept to completion Design and specify mechanical systems for a range of projects Carry out ongoing design and installation quality checks Prepare detailed tender packages, reports, and technical recommendations Maintain and uphold internal mechanical design standards Collaborate with multidisciplinary teams and clients to define project scope Take ownership of project delivery with minimal oversight Mentor and support the development of engineering team members As a Senior Mechanical Design Engineer, you will take ownership of projects across the full lifecyclefrom initial concept through to client handover. Youll lead mechanical design delivery, ensure high technical standards, and support the development of junior engineers through mentoring and guidance. For additional information and a confidential discussion on this Mechanical Project Engineer - U.K (Data Centres) position and similar opportunities apply within. Job Ref Number: OR-14665

As one of the fastest-growing building societies in the UK - with a proud heritage and bold ambitions for the future - its easy to see why we stand out. Everything we do is driven by our desire to Help People Live Better Lives: supporting our members, strengthening our communities, and acting with integrity at every step. To support our growth, weve created a brand-new in-house legal role. Were looking for someone to join our Legal & Governance team with the passion and skills to make a difference. Youll advise on commercial contracts and other matters that affect our mortgages and savings operations, and partner with colleagues to spot and manage legal, commercial and ethical risks. This is a role with variety, visibility and impact - giving you the chance to influence how we do business in a supportive, purpose-driven organisation. Main responsibilities Youll work with the General Counsel & Secretary to: draft, review and negotiate a range of commercial and customer agreements, e.g. supplier contracts, intermediary terms of business, software licences and NDAs; design, implement and maintain CLM processes, tools and templates; review and maintain loan documentation e.g. offer letters and security documents; provide general advice across other areas, e.g. mortgages, savings, consumer protection, privacy and data protection; identify legal risks, carry out horizon scanning, and support risk mitigation; work with external counsel where specialist input is needed, ensuring value and quality; develop colleagues understanding of legal requirements, contracting processes and best practice through training and education; and support with board and committee matters, corporate governance and company secretarial activity, where required. What were looking for Youll be a qualified solicitor or barrister in England & Wales with post-qualification experience gained in an in-house commercial environment. Experience in financial services is desirable. You must be proficient in drafting and reviewing commercial contracts, with a solid grasp of relevant legal principles and the ability to apply your knowledge in given situations. Similarly, proficiency in Microsoft 365, especially Microsoft Word and tracked changes, is critical, as is a desire to adopt legal tech tools to drive continuous improvement. Youll need to be organised with a close attention to detail, and a clear communicator. The role is hands-on and the team is busy, so the ability to manage multiple priorities independently and work flexibly are key. Why join us? This is a brilliant opportunity for someone whos ready to take a step forward in their legal career within financial services. Youll join a supportive team, get exposure to different parts of the business, and play a part in driving meaningful change. If youre ambitious, values-driven, and excited to grow - wed love to hear from you. What youll get in return: £60,000-£80,000 per annum (depending on skills and experience) Intelligent working - split your time between home and our Brierley Hill office; 30 days holiday bank holidays Moments that Matter days (birthdays, weddings, getting your house keys, welcoming a grandchild - the moments that count) Up to 8% pension contribution Life assurance at 4 salary Full Private Medical Insurance for you and your family A healthcare plan for everyday essentials like dental and optical Access to our Salary Sacrifice schemes: Cycle to Work and Electric Car schemes Diversity, Equality and Inclusion Were building a culture where everyone feels respected, supported and valued. Diversity isnt a tick-box for us - its a strength we actively champion. Whoever you are, and whatever makes you you , youll be welcomed here and encouraged to thrive. And theres more Were a Certified B Corp and officially a Great Place to Work in the UK - and for good reason. Head over to our careers page to discover what life is like at The Dudley: who we are, what drives us, and why joining us could be the best move you make next.

About the role We're looking for a Tech Lead to join one of our client’s growing engineering team of 10. This is a tech lead role, you'll be designing and delivering across our entire stack (frontend, backend, APIs, and database models) while leading a team of like minded engineers looking to make some serious impact. If you care deeply about craft, love shaping products end-to-end, and want to make a real impact at a scaling fintech, we'd love to hear from you. What you'll be doing • Taking ownership of end-to-end feature delivery — from shaping requirements to deployment and monitoring, • Designing technical solutions across the full stack: frontend interfaces, backend services, APIs, and data models, • Working closely with product managers, designers, and engineers to ship meaningful user-facing features, • Defining and championing engineering best practices across frontend and backend development, • Contributing to technical architecture decisions as the platform and user base grows, • Leading code reviews, mentoring engineers, and fostering a culture of knowledge sharing, • Helping continuously improve processes, tools, and ways of working Tech: React, Typescript, Node, AWS Setup: UK Remote, optional office days Salary: £90,000 - £100,000 No Sponsorships Available

Data Engineer UK, Fully Remote, £65,000 to £70,000 This is an opportunity to join a fast-growing digital marketplace at a pivotal stage in its data journey. The business is investing heavily in its data platform and is looking for a Data Engineer to take ownership of a modern stack, bridge technical and commercial needs, and play a key role in shaping how data is used across the organisation. The Company They are a VC-backed technology business operating a two-sided online marketplace within the education sector. With strong growth and an expanding customer base, data has become central to improving acquisition, understanding user journeys, and delivering clearer commercial insight. The data function is still maturing, offering a rare chance to influence foundations, standards, and ways of working from an early stage. The Role You will be the first key Data Engineer hired in a new phase of the data team, taking ownership of an existing cloud-based data platform following a consultant handover. Working closely with analytics and senior stakeholders, you will help turn fragmented data into reliable, actionable insight. Responsibilities include: • Owning and developing the data platform on GCP, ensuring reliability and scalability, • Building and maintaining robust ingestion pipelines using modern ELT tools, • Designing and maintaining high-quality data models to support analytics and self-serve BI, • Partnering with BI and commercial teams to translate business needs into technical solutions, • Supporting data governance, testing, and documentation across the warehouse, • Strong data engineering fundamentals within a modern cloud data stack, • Proven experience with GCP, BigQuery, dbt, and ELT tools such as Fivetran or similar, • Solid data modelling capability for analytics and reporting use cases, • Hands-on experience with infrastructure as code, particularly Terraform, • Comfortable working in scaling environments with evolving data maturity, • Able to communicate clearly with both technical and non-technical stakeholders, • High autonomy and the chance to shape a growing data platform, • Clear scope for progression as the data function expands If you are a Data Engineer looking to own a modern data stack and make a tangible impact in a growing tech business, apply now to learn more.

At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world. We pride ourselves on creating a vibrant environment, with a focus on excellent company culture. Our teams make Paxton a great place to work with brilliant benefits that come with any role at Paxton, with an emphasis on career progression, training and development, and recognition of achievement for every employee. So, what are the benefits? • We run a great social calendar with wine tasting, cooking classes, onsite yoga, staff parties, monthly internal events and more. Its rare you wont see something going on!, • Hybrid working, work from home on Tuesday and Thursdays alongside our flexible working hours scheme., • Private medical insurance (Opt in) and healthcare cash-back plan with Health Shield., • Join a Carbon Neutral company Paxton is Carbon Neutral in the UK, France, Germany & South Africa!, • Modern offices, collaboration spaces, onsite mini-gym, and a gourmet café with subsidised food., • Discounted fitness memberships up to 75% off in your area with GymFlex., • Collaborative internal group initiatives like the Green Team, EDI Team, or the Charity Team., • Tech, bike, and travel or season ticket loans., • 25-days holiday plus bank holidays, and you can buy & sell up to 5 days a year. Join our team in Brighton where you'll support the development and optimisation of our HR systems, data, workflows and People-related digital processes to ensure an efficient, compliant and future-ready People ecosystem. • Take ownership of our HRIS, ATS, Payroll and People platforms, ensuring they remain well-configured, up to date and performing effectively., • Maintain high levels of data integrity by running regular audits, managing governance processes and ensuring full GDPR compliance across all People systems., • Design and enhance automated workflows and integrations to reduce manual steps and create more efficient HR and recruitment processes., • Lead and support system-related projects from initial scoping through to testing and rollout, ensuring clear communication and strong stakeholder engagement at every stage., • Build and maintain dashboards, analytics and reporting that provide reliable, insight-driven data for managers and leaders., • Oversee ATS configuration to ensure consistent recruitment workflows, strong candidate experiences and accurate tracking of recruitment data., • Support digital recruitment improvements, including automated workflow design and the responsible use of AI-enabled tools., • Maintain accurate and compliant employee records, supporting right to work checks, DBS requirements, mandatory documentation and audit readiness., • Manage Health & Safety related digital logs, training records and certifications, ensuring data is organised, accurate and audit-ready., • Identify opportunities to streamline HR and recruitment digital processes, advising on new systems, modules or upgrades where needed., • Create and maintain documentation for workflows, integrations and system standards to ensure clarity and consistency across all processes., • Proven experience designing, managing and optimising HR or People systems such as HRIS, ATS or Payroll platforms., • Strong analytical and technical skills, including producing data reports and dashboards., • Experience leading or contributing to digital or system-based change projects., • Strong communication, attention to detail and confidence managing processes and stakeholders., • Knowledge of data governance, GDPR, compliance, integrations, APIs or ERP/People-related systems. xrnqpay If you want to know about the requirements for this role, read on for all the relevant information. Remote working/work at home options are available for this role.

Position: Contracts Manager - Tunnelling Location: Nationwide Salary: £85,000 - £110,000 negotiable Employment Type: Permanent Contracts Manager is required in the UK, for our client within the civil engineering sector. The role involves overseeing all aspects of contracts management, compliance, and programme delivery on large-scale Civil engineering and Tunnelling projects. You will lead contract negotiations, ensure safety standards, and coordinate with technical, legal, and operational teams to deliver projects within budget and schedule, acting as a key member of the executive leadership team. Contracts Manager Job Overview • Oversee the company's contracts management, compliance, and programme planning functions., • Lead tender preparation, project proposals, and client negotiations, ensuring contracts meet technical and legal standards., • Manage construction schedules and budgets, addressing unexpected costs, and ensuring project milestones are met., • Attend site meetings and liaise with clients, subcontractors, and project teams to ensure clear communication and role clarity., • Promote SHEQ policies, conduct site safety visits, and oversee accident investigations to maintain a safe working environment., • Extensive experience in civil engineering contracting with a minimum of 8 years in senior management roles., • Proven expertise in managing large-scale civil projects, infrastructure and tunnelling contracts within the UK., • Relevant UK qualifications such as NVQ Level 6, HNC/HND or equivalent in Civil Engineering, Construction Management., • Strong knowledge of NEC, JCT, or FIDIC contractual frameworks, and legal documentation., • Proficiency with project management and contract software such as Aconex, COINS, or SAP., • Demonstrable leadership skills, with the ability to motivate teams, negotiate effectively, and uphold safety standards., • Ability to make operational and financial decisions independently with a focus on risk mitigation and client satisfaction., • Salary ranging from £85,000 up to £110,000 annually, commensurate with experience.., • Car Allowance, • Salary Sacrifice on: Medical, Dental, and Tech Purchases, • Benefit Platform + 4x death in service, • Discretional company bonus, • Pension 5% company 4% employee, • 23 Days Holiday + 8 BH Please read the following job description thoroughly to ensure you are the right fit for this role before applying. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Job Description: You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. IT Operations Analyst | Solihull | £50,000 + Benefits Are you a 3rd Line Engineer who thrives on more than just "fixing tickets"? We are looking for a proactive IT Operations Analyst to join a growing team. This isn't just a maintenance role; you will be the backbone of the operational technology services, ensuring infrastructure is high-performing, secure, and ready for the future. Reporting to the Head of Infrastructure, you will work within a wider service operations team to drive real value for end users. The Role In this fast-paced, 3rd-line environment, you will manage and support the full spectrum of IT services. You'll be tasked with: Infrastructure Excellence: Providing expert 3rd Line Support and proactively maintaining all systems to a high standard. Cloud and Identity Management: Managing and maintaining Microsoft Azure, Entra ID, and Microsoft 365 Admin Portals (including Exchange, SharePoint, and Defender). Operational Stability: Conducting root cause analysis for recurring incidents (Problem Management) and performing critical infrastructure and application upgrades. Security and Compliance: Managing vulnerabilities, ensuring security patching, and adhering to strict ITIL core processes. Service Transition: Aiding in the smooth delivery of projects and managing 3rd-party suppliers to resolve complex incidents. What We're Looking For The Technical Specialist: You have proven experience in a 3rd-line operational role with a focus on service operation. Microsoft Expert: You possess deep knowledge of Windows Server, Active Directory, GPO, SCCM, and the broader Microsoft ecosystem. Virtualisation and Backup: You are proficient in administering VMware vSphere and Veeam Backup and Restore. Cloud Literate: You have a solid understanding of Microsoft Azure and cloud-based security concepts. Problem Solver: You use excellent troubleshooting techniques to implement root fixes and have a good grasp of networking (LAN, WAN, Wireless). Certified Professional: You hold an ITIL v3 Foundation certification and ideally have MCSE-level qualifications or certifications in Azure, Microsoft 365, or VMware. What's In It For You? Impact: The chance to manage the technology landscape for one of the UK's leading businesses. Stability: A role within a scaling environment that values high technical standards and architectural compliance. Professional Standards: A supportive environment where knowledge sharing and continuous optimisation of core solutions are encouraged. Important Information Because this role involves high-access to sensitive data and strategic systems, it is classified as a Level 1 High Risk role. Successful candidates must complete: A Basic Disclosure and Barring Service (DBS) check and an Adverse Financial check. Participation in an out-of-hours on-call rotation (1 in 5) for critical systems failure cover. Ready to keep the lights on and the tech moving? If you are a 3rd-line specialist who knows their way around a hybrid-cloud environment and wants to see their work impact a major network every day, we want to hear from you. Apply now to start the conversation. xrnqpay £45000 - £50000 / year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found at .uk

Job| Mechanical Design Engineer Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap. Company| Global Engineering Solutions Business Tech| Bulk Material Handling Solutions heavy loads Tools |Solidworks, PDM, FEA Development| Various different pathways Location| Hybrid - South Yorkshire Offer| up to £55k + Private Medical + Performance Bonus We are seeking a skilled Mechanical Design Engineer to join a leading engineering specialist that delivers massive-scale mechanical solutions for complex industrial challenges. The company is a powerhouse in the bulk material handling sector, designing and installing robust systems that move the worlds most essential resources. As a Mechanical Design Engineer, you will take ownership of the design process for large-scale mechanical handling projects. You will work on everything from initial concept and structural calculations to detailed 3D modeling and final fabrication drawings. Your designs will be integrated into complex environments where reliability, safety, and durability are paramount. This is a role for an engineer who enjoys heavy engineeringthink massive conveyors, loading systems, and automated material flow. Key Responsibilities: • Produce innovative mechanical designs for large-scale bulk material handling solutions., • Utilize 3D CAD (SolidWorks/Inventor) to create detailed models, assemblies, and manufacturing drawings., • Perform structural and mechanical calculations (stress, strain, torque, and loading) to ensure equipment integrity., • Manage the full design lifecycle, providing technical support from the bid stage through to installation and commissioning., • Ensure all designs meet rigorous safety standards and industry-specific regulations. What We Are Looking For: • Technical Skill:Proficiency in 3D CAD and a strong grasp of fundamental engineering principles (BS 8888, Geometrical Tolerancing, etc.)., • Communication:The ability to explain complex technical concepts to clients, fabrication teams, and project stakeholders., • Education:A degree or HND/HNC in Mechanical Engineering or a related discipline. Why Join Us?This is an opportunity to work on projects of significant scale and complexity. You will be part of a group that combines world-class hydraulic expertise, electrical engineering, with heavy-duty mechanical engineering. We offer a technical challenge that few other firms can match, alongside a commitment to professional development and career progression. If this sounds like something you want to be involved with then please click apply. We are unable to sponsor visas for this role. Important Information: Talentometry are accredited members of the Association of Professional Staffing Companies. xrnqpay We have put in place policies and procedures that go above and beyond legal requirements in how we manage your data.

Drive meaningful engagement. Shape performance. Be our next Marketing Campaign Specialist! Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. At Intercity Technology,wereabout more than campaigns,wereabout creating impactful experiences that connect the right audiences to the right messages at the right time.Werelooking for a strategic and proactive Marketing Campaign Specialist to join our talented team,supporting our Telco Business Unit ,working across multiplechannelsand collaborating closely with Events, Paid Media, and Content functions to deliver performance-driven campaign activity that accelerates growth and maximises ROI. As part of our team,youllplay a vital role in planning, executing,analysingand optimising multi-channel campaigns that deliver measurable results.Youllleverage HubSpot and other tools to manage data, nurture contacts throughout the marketing funnel and inform decisions with insights that sharpen performance. What YoullBe Doingas a Marketing Campaign Specialist: Campaign Execution & Optimi sation: Lead the implementation of integrated campaigns across email, paid ads, social media, search, events and more ensuring alignment to strategic goals and performance outcomes. Audience Targeting: Build well-segmented lists for targeted engagement, driving personalised communication that resonates. CRM & Automation: Use HubSpot and CRM platforms like MS Dynamics 365 to automate campaigns, track engagement and manage leads effectively. Paid Advertising: Support and optimise paid search and social campaigns to maximise reach,conversionsand ROI. Content Collaboration: Work with Content teams to develop compelling messages and assets that support campaignobjectives. Data & Insight: Monitor campaign performance and apply data-driven insights to improve results and guide future strategy. Budget & Vendor Management: Manage campaign budgets, measure ROI, and coordinate with partners to ensure funds are used effectively. Event Support: Assistwith the promotion and seamless integration of events into broader campaign activity. Reporting: Create clear performance reports to share insights and influence future planning. Who WereLooking For Yourea motivated campaign specialist with a performance mindset analytical,organisedand able to think both strategically and creatively. Experience & Knowledge: Minimum 3 years experience in a marketing performance role, ideally in B2B. Demonstrable experience with HubSpot , including automation and analytics. Proven ability to execute multi-channel marketing campaigns with measurable results. Experience in managing paid advertising channels (e.g., Google Ads, LinkedIn). Strong analytical skills with familiarity in A/B testing and optimisation. Ability to collaborate cross-functionally and communicate results effectively. Preferred Qualifications: Marketing-related degree or relevant qualification (CIM, IDM or equivalent). HubSpot, Google or LinkedIn certified (desirable). Skills & Competencies: Data-Driven: You use insight to make better decisions. Tech Savvy: Comfortable with marketing automation and analytics tools. Project Management: Able to manage multiple campaigns with precision. Collaborative Communicator: Clear, concise communicator who collaborates well across teams. Creative & Commercial: You combine creativity with commercial thinking to drive impact. What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. xrnqpay We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

Bat Specialist Ecologist A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. LOCATION FLEXIBLE Leeds, Newcastle, Cockermouth, Leicester, Birmingham, Bristol, London or Southampton Are you a bat specialist, either a BER Registered Consultant or a Natural England Class 2 or above bat survey licence holder? Do you have a desire to apply your bat expertise to a diverse project portfolio with the support of an industry leading team? Have you worked on mitigation licensed projects recently and are looking to become a BER Registered Consultant? Or do you hold a bat disturbance and handling licence in Scotland or Wales, or have licensing and bat project delivery experience in Northern Ireland and ROI? Are you eager to enhance your technical skills and develop your career with a defined professional pathway of your choosing? Do you want to work with a team who value and promote health, wellbeing and a fulfilling working life, recognising the commitment required to conduct nocturnal bat survey work? Role Outline As Tetra Tech builds on its demonstrable track record as one of the leading global environmental consultancies, we are seeking Bat Earned Recognition (BER) Registered Consultants and those who qualify as BER Accredited Agents to strengthen our existing BER expertise in the team. We are also looking to expand our bat expertise in the Scotland, Wales, Northern Ireland and ROI teams. As a multidisciplinary consultancy, our ecologists work closely with colleagues from other teams including Planning, Placemaking, Engineering, Transportation and Asset Management and contribute to the identification of opportunities, tendering and project delivery. With ambitions to grow our UK presence, and to contribute to the continued success of Tetra Techs global business, you will join our established network of over 90+ UK ecologists. Our bat specialists are proactive in developing relationships with colleagues from across the business, liaising with the wider ecology team and other technical teams, and supporting them through all stages of a project. Examples of recent bat projects we have delivered include: • Surveys, BER site registrations and mitigation works for several bat species, including hibernation and maternity roosts across the country;, • Use of advanced bat survey techniques (e.g. on sites in Hampshire, Sussex and Dorset) to confirm whether rare bat species such as Bechsteins are present;, • Use of industry-leading survey technology and data analysis systems to ascertain use of habitats by bats for renewable energy and other land-use projects;, • Survey, licensing and mitigation at a range of sites including listed buildings and complex structures with multiple bat roosts present;, • Survey, BER licensing and mitigation for trees on linear infrastructure projects; and We are looking for bat specialists who are proactive in developing their own knowledge and understanding of bats as well as being able to share their knowledge to support the development of others. We want people who have strong field experience and ambitions to develop their technical skills in line with project requirements. With support from the regional and national ecology teams as well as the national bat lead, and in line with our defined career framework, they will continue to develop their expertise. We Lead with Science and follow the advice of our bat ecologists when investing in top-of-the-range equipment to allow them to deliver their roles successfully. We encourage applications from ecologists who have an interest in technological advancements and who are keen to keep on top of the latest developments and guidance. The role will require site work and some travel dependent on location of projects. However, we operate fully flexible, hybrid working which allows our ecologists to choose where, how and when they work, as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. Key Responsibilities • Survey Work, Design and Fee Proposal:Design ecological surveys using industry guidance and prepare fee proposals for projects. Conduct specialist bat surveys and support other protected species projects. Survey work will involve a mix of daytime and night-time based work. The individual will be responsible for coordinating survey schedules and project resources effectively., • Data Analysis, Report Writing and Quality Assurance:Accurately analyse bat data, produce high-quality, detailed reports and mitigation strategies, including and successfully obtaining bat mitigation licences. Experience preparing Ecology chapters for Environmental Impact Assessments and Habitat Regulations Assessment would be an advantage., • Task and Project Management:Actively manage delivery of a task within a project or fulfil the role as a Project Manager (after receiving Tetra Tech bespoke project management training), from inception to completion ensuring timelines, budgets and quality standards are met., • Client Engagement:Work closely with clients, including developers, planners and internal colleagues to provide ecological advice and solutions. Build, develop and maintain strong relationships with clients ensuring clear communication and excellent service., • Team Development:Mentor and inspire junior team members across the national team and provide training and on-site guidance to develop other team members in bat ecology and support them on their journey to obtaining their bat licence., • An appropriate academic qualification in a related discipline, • Natural England Class 2 bat licence and/or equivalent for Scotland, Wales, Northern Ireland, ROI, • Bat Earned Recognition Registered Consultant at any Level preferable (but Level 2 and 3 ideally) or eligible to apply to become a Registered Consultant Over 90+ permanent ecologists, including BER Registered Consultants, roost visitor and low-impact licence holders across 14 offices, working as one cohesive team. • IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier., • Cars or car allowances to every member of the team regardless of grade, including for personal use., • Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands., • Career pathway frameworks provide clarity on how to progress., • We encourage the development of well-rounded ecologists who can talk about all stages of a project., • We offer internal and external training and mentoring, including from our in-house experts., • We award a significant financial bonus to anyone achieving Chartered Ecologist status through CIEEM., • We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. We take pride in delivering projects effectively for clients. This often requires colleagues to be together- in offices or on site to ensure the best outcomes. However, when possible, we also advocate for flexibility around how, when, and where you work. There is no 'one approach fits all' each team manages their own way of working, we trust our employees and focus on outputs not inputs. Meeting up with colleague and clients face to face in office environments or on site is important for collaboration, face-to-face meetings, appraisals and development. Inclusion At Tetra Tech, we want everyone to feel like they truly belong. Our goal is to create aworkplace where every person is valued and respected for who they are. Everyone is welcome at Tetra Tech. Opportunities and success should only be determined by attitude, capability and collaborative spirit. xrnqpay Be yourself, without apology. For more information on our company, please visit our website . To apply, please submit your resume and cover letter on the Careers portion of our website at Tetra Tech Europe Careers - Jobs ( ) Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010.

Drive revenue. Shape customer success. Be our next Microsoft Sales Specialist! Were looking for a highly motivated and results-driven Microsoft Sales Specialist to join our dynamic sales team. In this role, youll help shape the success of our Microsoft-led solutions by driving sales growth, building trusted customer relationships, and contributing to the ongoing development of Intercitys managed services portfolio. This is a fantastic opportunity to join a fast-paced, forward-thinking organisation where your commercial impact will be recognised and rewarded. About The Role As a Microsoft Sales Specialist, you will: Identify and qualify new opportunities , engaging with SME and Enterprise clients to position Microsoft products and services that deliver value. Own the sales cycle , from prospecting to close, preparing high-quality proposals, and supporting deal closure in line with Intercity processes. Maintain accurate pipeline forecasting and sales reporting , updating the Sales Manager regularly on progress and outlook. Build strong, trusted relationships with customers, from IT decision-makers to C-suite stakeholders, acting as a consultative advisor on Microsoft strategies. Support the wider sales function , bringing specialist product and service knowledge to help close joint opportunities. Collaborate with Product Management , helping shape services and propositions based on customer and market insight What Youll Bring Were looking for someone who: Has experience in a B2B sales environment , ideally with exposure to Microsoft technologies. Understands the Microsoft portfolio (Modern Workplace, Azure, Security, AI & Copilot, Power Platform) and how these solutions align to business outcomes. Has a demonstrable track record of achieving or exceeding sales targets . Has a consultative sales approach , able to present complex solutions clearly to senior stakeholders. Is confident at engaging technical and non-technical audiences, building rapport quickly. Thrives in a results-driven environment and enjoys working collaboratively across teams. Education & Qualifications A good standard of education; degree or relevant certifications desirable (e.g., Microsoft 365, Azure, AI Fundamentals). Prior Microsoft technical experience would be advantageous. Experience & Knowledge Minimum of 2 years B2B sales experience . Familiarity with Microsoft cloud transformation technologies and licensing. Awareness of competitive offerings to Microsoft. Experience working in or selling into Managed Services / MSP environments. Skills & Competencies Excellent verbal and written communication. Strong attention to detail and organisational skills. Consultative mindset with a customer-centric approach. Minimum Certifications (basic sales foundation): Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Fundamentals (MS-900) Microsoft Certified: Azure AI Fundamentals (AI-900) Preferred Certifications (specialised sales foundation) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Azure Data Fundamentals (DP-900) Desired Certifications (advanced technical) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Security Operations Analyst Associate (SC-200) Microsoft Certified: Information Protection Administrator Associate (SC-400) Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Azure Administrator Associate (AZ-104) What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of 92 Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.

Our client are a global delivery solution provider who offer a seamless cross-border trade to their Multi-National clients . Their e-commerce solutions are backed by their innovative tech, excellent customer service and extensive logistics expertise. Ensure you read the information regarding this opportunity thoroughly before making an application. Due to expansion they are now looking for a new Senior Business Development Manager who will be responsible for the successful acquisition of high-quality new business accounts using a consultative selling approach. They are required to develop and manage a strong pipeline whilst expected to source their own leads ensuring a high conversion of new business. This individual needs to be highly motivated, a self-starter able to identify and develop new business from multiple sources. Key Responsibilities: • Identify, manage and develop prospects for new business ensuring revenue targets are achieved., • The ability to demonstrate high-level consultative selling techniques to senior-level decision-makers., • Deal directly with customers senior management to identify opportunities to generate professional and comprehensive proposals., • Manage all proposals by defining all stakeholder requirements. Appropriately engage all support departments to ensure the customer's needs can be delivered and exceeded., • Negotiate, manage and implement agreed commercial agreements ensuring additional business is gained to achieve targets., • Become a trusted advisor with excellent knowledge about our customers and their industry., • Work with Head of Sales and other team members to drive the overall sales pipeline., • Prospecting for new customers and lead generation, self- sourcing and utilising insights to create opportunities., • Follow up on all leads identified or provided through our internal data strategy. xrnqpay

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Category Buyer - IT & Technology Birmingham City Centre (Hybrid - 3 days office) £28,000 - £32,000 Are you an IT/Tech industry professional with strong negotiation skills and experience dealing with suppliers or distributors? Looking for a fast‑paced role where you can take ownership, work with big‑name vendors, and contribute to a growing digital buying platform? This is a great opportunity for someone who enjoys variety, thrives in a busy environment, and is confident handling both commercial activities and day‑to‑day admin. Please note: This role is based Birmingham City Centre. You will need to be able to be onsite 3 days per week, with flexibility to change the days to suit business needs. The Role You'll be responsible for managing a product category across a digital procurement platform, working closely with vendors, distributors, sales teams, and internal support functions. Your role will include: Managing supplier and distributor relationships Negotiating pricing, promotions, and commercial terms Ensuring product data, pricing and content are accurate and competitive Supporting sales teams with quotes, product advice, and category insights Creating and coordinating digital promotions and campaigns Monitoring buying patterns and market trends to spot opportunities Handling admin tasks such as order queries, stock updates and reportsThis is a varied role that mixes commercial responsibility with hands‑on operational support, perfect for someone who likes to be "in the action". We're looking for someone who has: Experience in the IT or technology sector (essential) Negotiation experience with vendors, suppliers or distributors (essential) Background in buying, purchasing, procurement, or commercial support Strong customer service skills and the ability to work quickly under pressure Confidence using data to make informed decisions Good organisation and attention to detail Willingness to work in the office three days a weekIf you enjoy working at pace and like being the person who "makes things happen", you'll fit right in. To apply for the Buyer position, please click on the apply now button and your CV will be sent directly to the responsible recruiter. We will respond to successful applicants within 7 days, however please feel free to get in touch if you would like any further information about your application. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Position: Senior Accountant Location: Sutton Coldfield (Near Train Station) Package: Up to £45,000 (Pending Experience), Performance-Based Bonus, 1 day Hybrid Working Working Hours: Full time, Monday-Friday A new opportunity is available for a Senior Accountant within an experienced and reputable accountancy practice in Sutton Coldfield. This role offers a diverse mix of responsibilities including personal and corporation tax, limited company accounts, and ad-hoc advisory for a varied portfolio of clients. This role is well suited to someone with a minimum of 5 years of experience working in an accountancy practice. You should be someone capable of working within a fast-paced environment, possessing a passion for working with and servicing clients using modern, tech-focused platforms. If you are a tax professional looking for a stable new challenge within an award-winning firm and a great working culture, then look no further. Job Responsibilities Execute personal tax returns and corporation tax returns for a diverse client base. Prepare limited company accounts and provide regular management accounts. Handle full-function bookkeeping, tax calculations, and ad-hoc VAT returns. Utilize Xero, QuickBooks, and Sage to ensure accuracy and compliance. Communicate effectively with clients through modern tools such as Slack and Microsoft Teams. Contribute to the firm's continued growth through proactive client management and ad-hoc tasks. Job Requirements Minimum of 5 years of experience specifically within a practice environment is essential. Proficient in preparing tax returns, management accounts, and performing bank reconciliations. Familiarity with Xero as a primary platform, alongside QuickBooks and Sage. Relevant practice experience is prioritized; while qualifications are a bonus, they are not a strict requirement. Excellent organisational, interpersonal, and communication skills. Ability to commute to our office in Sutton Coldfield, located very close to the train station.Salary & Benefits Salary: Depending on experience, £35,000 - £45,000 Performance Bonus: A unique "share in the success" structure including a flat amount for performance and additional rewards for going over and above. Hybrid Working: Flexible arrangement consisting of 1 day at home and 4 days in the office. Growth: Opportunity to work in a firm that has seen 15-20% growth annually and is actively expanding. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Trainee AI Engineer - No Experience Needed! Ready to launch a future-proof career in AI - even if you have zero experience? We’re looking for ambitious individuals ready to break into the world of artificial intelligence and data science. Our industry-leading AI Traineeship is designed to take you from complete beginner to a highly employable Junior AI Engineer, with full training provided and a guaranteed job offer (£25K-£45K starting salary) within 20 miles of your location. Whether you're working full-time, part-time, or currently unemployed, our flexible, self-paced program allows you to train around your lifestyle and be job-ready in as little as 6-12 months. How it works - your journey to AI success Step 1: Discover AI Start your journey with our beginner-friendly mini-course bundle. Explore the fundamentals of AI through interactive videos, presentations, and quizzes - all accessible anytime, anywhere, through our easy-to-use online platform. Step 2: Full-Stack AI Mastery Dive deeper with in-demand technical skills including Python programming, data handling, machine learning, and version control with Git and GitHub. You’ll work on hands-on mini projects that mirror real-world challenges, helping you build confidence and a strong portfolio as you learn. Step 3: Get Certified Prepare for and earn your Microsoft AI-900: Azure AI Fundamentals certification, an internationally recognised qualification that proves your knowledge and boosts your credibility with employers. Step 4: Real-World Projects Showcase your new skills with two industry-based, practical projects assigned by your personal tutor. These projects are designed to give you real, portfolio-worthy experience, making you stand out to employers from day one. Your guaranteed future After completing your training, you'll be placed in a Junior AI Engineer role with a guaranteed starting salary of £25K-£45K. We work with top employers across the UK to ensure you get matched with a role close to home. We guarantee a job offer upon completion or 100% of your course fees refunded. We’re proud to have helped over 1,000 people each year transform their careers. Explore our success stories on our website and see what your future could look like. At a one off cost of £990, or a deposit of £149 followed by 10 interest free monthly instalments of £124, this represents a great opportunity to start a rewarding career in Ai and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Ready to future-proof your career? If you’re passionate about tech and ready to break into one of the fastest-growing industries in the world, apply now. One of our friendly advisors will be in touch to guide you through the next steps. ‘Please note that this is a training course and fees apply

Trade Manager - Ocean Freight Pricing Birmingham Full-time, permanent £45k - 60k depending on experience Bi-annual bonuses Health plan Free parking We have been retained by our client, a large SME global Freight Forwarder with huge growth plans, to recruit an experience Ocean Freight Pricing Specialist to become their Trade Manager. If you want an interview, you will need to send your CV to us so we can represent you. Using cutting-edge technology and driven by passionate people, our client delivers world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Trade Manager to join their high-performing team based at the Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As a key leader within the Trade & Commercial team, you will drive strategic partnerships with customers, carriers, and suppliers, leveraging your expertise to negotiate competitive agreements and shape pricing strategies that maximize profitability and market share. Your role will include: · Lead strategic procurement initiatives across RFQs, long-term rate agreements, and pricing frameworks to secure competitive positioning and profitability. · Own carrier negotiations and relationship management, building strategic partnerships that deliver long-term value and align with business objectives. · Define and maintain the company’s pricing structure, ensuring consistency and market competitiveness across all trade lanes. · Develop and implement operational routing strategies aligned with commercial objectives, optimising trade flows and cost efficiency. · Provide operational teams with clear carrier options and routing guidance, enabling efficient and cost-effective bookings. · Support Key Account Directors (KAD) and Key Account Managers (KAM) with tailored trade solutions and actionable commercial insights. · Ensure compliance with company pricing guidelines, maintaining accuracy and alignment with strategic goals. · Strengthen supplier and carrier partnerships through high-level negotiations, fostering collaboration and long-term value creation. · Enhance organisational capacity and resilience to support future growth and market leadership following recent team changes. · Champion continuous improvement by leveraging data insights and market intelligence to refine procurement processes and drive margin improvement. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: · Industry and operational knowledge of Ocean / Sea freight - inbound, outbound, and cross trade. · An understanding of how to influence the profitability through effective pricing is preferred. · Proven ability to deliver high-quality service at a senior level · A sharp eye for detail and understanding of its commercial impact. · Ability to work under pressure and meet tight deadlines. · Strong numerical and commercial acumen. · Excellent communication skills—both written and verbal. Experience communicating with external stakeholders and suppliers is preferred · Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus). · A proactive, team-oriented mindset with great time management. · Enthusiasm, flexibility, and self-motivation. Rewards This company believes in rewarding their people. Here’s a selection of what you’ll enjoy: · Discretionary bi-annual bonus – because your success drives the success of the company. · Health & wellness perks – including gym discounts, retail offers, and more. · Health cash plan – supporting your wellbeing. · Octopus EV car scheme – drive electric, drive smart. · Free parking – no stress, no cost. · Respectful, inclusive culture – where your voice matters. · Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: · Career Mobility & Growth – our client actively promotes from within and offers clear pathways to progress into senior roles or to explore other departments. · Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions. · Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure. · Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving. · Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks. Apply directly with your CV for an initial conversation - we have been retained by the organisation as their trusted recruitment partner, and can support you through the process to success

Technical Sales Engineer - Power / Electrical Remote £50,000 - £55,000 + Vehicle + Bonus + Training + Progression + Benefits Package Do you have Power Generation or HV electrical experience? Do you feel comfortable meeting companies and building a rapport with them? If you want a varied, field based role working for a national market leader then this is an incredible opportunity. The company are a market leader in providing temporary and backup power solutions for customers in the data centre, infrastructure and medical sectors. This company can provide world class options focusing on the mid to larger company market around the UK and with energy being so critical these days, are seeing increasing demand. The role involves working with existing and new commercial and corporate clients to provide and sell them the companies temporary and backup power generation solutions. It's a solutions focused role where rapport building, technical understanding and commercial awareness are key. If you want a remote role, with day to day variety, plenty of benefits and the chance to work for a market leader then apply now. The Role: *Technical Sales Engineer *Solutions based technical sales *Backup and Temporary power generation *Remote based with UK wide travel for meetings Candidate Requirements: *HV or Power generation technical experience *Full Driving License *Commercial mindset Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Technical Sales Engineer, Sales Engineer, Project Manager, Project Engineer, Technical Engineer, Field Sales, Power Generation, Business Development, Generators, Electrical, High Voltage, HV, Data Centres, Hospitals, Medical, Infrastructure, energy, Manchester, Liverpool, Birmingham, London, Reading, Swindon, Bristol, Cardiff, Nottingham, Leicester, Sheffield, Leeds, remote, uk, england

Set engineering standards. Shape how automation is delivered across managed services as an AI & Automation Architect! Were looking for an AI & Automation Architect to sit at the heart of technical delivery within Intercitys Managed Services environment. This is a senior, high-impact individual contributor role for someone who combines strong hands-on capability with clear architectural judgement and delivery discipline. Youll lead how automation and intelligent solutions are designed, built, and operated across the organisation. Working closely with engineering teams, service leaders, and the Business Systems Transformation Director , youll ensure solutions are scalable, secure, supportable, and deliver real operational impact. This is a role for someone who enjoys ownership, influence, and building things properly. About the role As our AI & Automation Architect, youll be the technical authority for automation and intelligent platform solutions across Intercity. Youll define standards, guide delivery teams, and stay close enough to the work to test and validate decisions through real solutions. The role blends architecture, engineering governance, and practical problem-solving. Youll shape SDLCs, challenge weak assumptions, unblock complex issues, and ensure low-code, no-code, and professional development all meet the same engineering bar. There is no direct people management. Your impact comes through credibility, clarity, and technical leadership. Key Responsibilitiesas an AI & Automation Architect: Act as the lead architect for automation and intelligent solutions across platforms such as Dynamics 365 CRM, Power Platform, HALO PSA, NinjaOne, and OpManager. Design end-to-end architectures that are secure, scalable, supportable, and aligned to MSP service models. Stay hands-on by building proofs of concept and reference solutions to validate architectural decisions. Define and govern software development lifecycle standards , including design, source control, CI/CD, testing, security, release, and operational handover. Carry out technical design reviews and code reviews to raise consistency and engineering quality. Act as an escalation point for complex automation and integration challenges, engaging directly with code where required. Identify operational inefficiencies and service gaps, resolving them through automation-first approaches. Lead shift-left initiatives that reduce manual effort, improve resilience, and enhance customer experience. Develop and support a citizen developer framework , enabling low-code delivery without compromising engineering discipline. Define and enforce clear policies for data handling, platform interoperability, and responsible use of intelligent tooling. Govern integration patterns using REST APIs, webhooks, and event-driven approaches. Provide constructive technical challenge to teams and stakeholders, calling out constraints that do not stand up to scrutiny. Technical experience Significant experience designing and delivering automation solutions in an MSP or complex service environment. Strong hands-on capability with Microsoft Power Platform , including Power Automate, Power Apps, and Dataverse. Automation and scripting experience using PowerShell and or Python. Experience working with C#, REST APIs, webhooks, and modern integration patterns. Proven ability to define and embed SDLC best practice across mixed professional and citizen development teams. Solid understanding of ITIL-aligned service delivery , applying Lean and Agile pragmatically. Experience working across multiple service towers while maintaining architectural consistency. Personal qualities Confident challenging assumptions and technical blockers constructively. Clear and practical when explaining complex concepts to non-technical audiences. Analytical, curious, and focused on outcomes. Collaborative, approachable, and thoughtful What success looks like Automation solutions are delivered faster, with higher quality and lower operational risk. Engineering standards and SDLC discipline are applied consistently across platforms. Manual effort and incident volumes reduce in measurable, visible ways. Intelligent tooling is embedded responsibly, securely, and in a way that supports service outcomes. What we offer 38 days holiday (including bank holidays) Annual pay reviews. Holiday buy scheme. All-company bonus. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. TPBN1_UKTJ

Customer Service Manager Location: Birmingham Reporting To: Operations Director Working Arrangements: Full time on site Company Overview Engineius is the leading vehicle movement service in the United Kingdom. Founded in 2018, our mission is to simplify vehicle logistics through innovative technology, providing seamless booking and management of vehicle movements for a diverse range of clients across fleet sectors. We are committed to delivering exceptional service with a focus on efficiency and customer satisfaction. Role Overview This role leads the day-to-day operations of our omnichannel contact centre across phone, email, live chat, and digital messaging, while creating a highly engaging and supportive environment. It sets the tone for the team, inspiring colleagues, building strong engagement, and driving a culture of high performance. The focus is simple: make sure customers and suppliers get a consistently high-quality, responsive service, while keeping a close eye on cost, productivity and outcomes. It brings together people leadership, engagement, performance, customer experience and operational delivery. Youll be accountable for response times, job fulfilment and overall service standards, as well as how efficiently we run the operation. Youll lead Team Leaders and Managers and play a key role in shaping how we manage demand and deliver service as the business continues to grow. Key Responsibilities 1. Contact Centre Operations Lead the day-to-day running of the contact centre across all channels Make sure service coverage and scheduling are aligned to demand Take responsibility for response times, queue management, backlogs and first-time resolution Work closely with Planning, Network and Operations teams to ensure customer contact turns into successful job fulfilment Act as the escalation point for more complex or high-impact issues 2. Workforce Planning & Resourcing Make sure the right level of resource is in place to meet service expectations Keep an eye on performance during the day and adjust where needed to protect service 3. Performance & KPI Management Set clear performance expectations across the team and keep them under regular review Track and report on key measures like response times, fulfilment rates, first contact resolution, rework and customer satisfaction Use data to spot trends or issues early and take action before they become bigger problems Provide clear, straightforward updates to senior stakeholders on how the operation is performing 4. Quality & Standards Oversee the quality of customer interactions across all channels Make sure communication is consistent, accurate and professional Run regular QA reviews and use the output to support coaching and improvements Ensure were meeting any customer or contractual requirements 5. Leading Team Leaders & Managers Manage Team Leaders and Managers, setting clear expectations and holding them accountable for delivery Support their development and build leadership capability across the function Keep ways of working consistent across teams and shifts 6. Engagement & Culture Build a team environment where people feel supported but also clear on expectations Keep a close eye on attrition, absence and overall engagement Encourage regular feedback and recognition, without overcomplicating it 7. Continuous Improvement Identify where processes, hand-offs or systems are not working effectively and take action to improve them Focus on reducing rework and avoidable contact rather than just handling more volume Work with Product, Tech and other teams to improve tools and ways of working over time 8. Customer Demand & Journey Build a clear understanding of why customers are contacting us Work with other teams to reduce avoidable demand and improve the overall experience Push for simple, practical fixes rather than big theoretical changes 9. Budget & Cost Control Take ownership of the operational budget for customer contact Manage headcount and costs in line with business expectations Make sensible trade-offs between service and cost where needed 10. Systems & Tools Work with Technology teams to make sure systems support the operation effectively Look for opportunities to simplify workflows and improve efficiency through better use of tools 11. Stakeholder Management Act as the main point of contact for senior stakeholders when it comes to customer operations Keep them updated on performance, risks and where support is needed Work closely with other teams to keep things joined up 12. Projects Support or lead operational projects when needed (e.g. new channels, system changes, new client setups) Make sure changes land well without disrupting day-to-day service For more information, please apply and contact the Recruitment Team. TPBN1_UKTJ