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Are you ready to elevate your career in hospitality? Firmdale Hotels is renowned for its commitment to exceptional service and luxurious experiences, and we're seeking a passionate Bar Supervisor to join our esteemed team at the Charlotte Street Hotel. As a Bar Supervisor, you'll play a pivotal role in the seamless operation of our bar, collaborating closely with senior management and team members to ensure that every guest enjoys a truly unforgettable experience. Your dedication to excellence will not only maintain our high standards but exceed the expectations of our discerning clientele. Responsibilities: • Overseeing the smooth running of the bar and bar floor, ensuring seamless service at all times., • Conducting comprehensive training sessions to elevate service standards and enhance product knowledge among team members., • Responsible for shift handover reports, cashing up, and monitoring sales performance, with a focus on effective upselling techniques., • Demonstrating a thorough understanding of our bar menu and wine list, providing recommendations and guidance to guests., • Assisting the Bar Manager with stock take and ordering, maintaining optimal inventory levels to support operational needs. What you Need: • Previous success as a Bar Supervisor or Head Bartender in a dynamic, upscale setting is essential., • Your deep understanding of cocktails, wines, and spirits will impress even the most sophisticated of palates., • Whether you're leading a team or engaging with guests, your communication skills are second to none., • From crafting the perfect drink to overseeing service standards, you're driven by a commitment to excellence in every detail., • You're adept at motivating and inspiring your team through comprehensive training and solid leadership., • Your professional demeanour and polished appearance reflect our commitment to refined hospitality., • You thrive in a fast-paced environment, consistently striving to deliver excellence with every interaction. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Yard Sale Pizza is on the search for an experienced General Manager to join our amazing team to run one of our brilliant shops in a vibrant London neighbourhood! In return you will receive a competitive base salary up to £38,000 per annum plus a generous bonus and excellent benefits! Our amazing and diverse teams are made up of chefs, front and back of house as well as our in-house drivers - you won't be dealing with third-party companies, just running a slick service of hand-made, hand-delivered pizza goodness! £35,000 - £38,000 OTE - £44,000+ Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're buzzing to be opening our tenth Yard Sale Pizza in Tottenham this March, bringing our award-winning handmade, hand-delivered pizzas to the neighbourhood! We'll be serving up London's ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with around 20 seats for dine-in customers. What will I be doing? • Dealing with all elements of management, including both kitchen and operations., • Supervising staff performance across all levels., • Reviewing periodic reports and adjusting operations to meet company KPIs., • Keeping your team motivated whilst bringing a great energy!, • Working with our marketing team to bring new business in and establish the shop in its location. What are we looking for? • We're looking for someone who absolutely loves to lead whilst setting a great example in the workplace., • Someone who has a keen understanding of driving sales and smashing targets!, • Someone with exceptional interpersonal skills., • An individual who has a few years experience as a GM would be amazing!, • It would be advantageous if you have previously worked within a takeaway setting. What's on offer: • Enviable hospitality hours which means you won't be working super-late!, • 28 days annual leave, • Cycle-to-work, • Tech scheme, • Company Pension Contribution, • Work from home allowance, • Birthday Present, • Free pizza on shift and brilliant discounts to enjoy with family and friends across all our shops!, • Staff parties throughout the year (we close all the shops!), • Fun away days and dinners throughout the year!, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. We would love for you to grow with us as we expand and learn all aspects of the business!- we have had so many internal success stories ! We are a super fast-growing company with plenty of amazing opportunities so it's a really exciting time to join us! If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

We are seeking an enthusiastic and proactive Assistant Manager to join our Warm Rosette Pub in Barnes! Please apply for Supervisor / Floor Team Positions also We’re a community-focused pub in Barnes, with a strong reputation for great food, drinks and service. Alongside our everyday pub trade, we host a wide range of events, from birthdays and private parties to weddings, celebrations and larger gatherings.We’re looking for someone who is confident leading a team, passionate about hospitality and understands what it takes to run a successful pub.Working closely with the General Manager, you’ll play an important role in the day to day running of The Crossing. You’ll be a hands-on leader who is equally comfortable managing a busy Friday night, overseeing a private celebration or making sure the cellar is running perfectly.You’ll help ensure that our guests receive consistently excellent service while supporting the team and maintaining the high standards we expect across the pub.Key responsibilitiesSupporting the General Manager with the day-to-day operation of the pubLeading and motivating the team during busy servicesMaintaining consistently high standards of service, presentation and hospitalityTaking responsibility for the pub in the absence of the General ManagerManaging and maintaining the cellar, gasManaging stock levels, deliveries and stock rotationSupporting ordering and reducing waste and unnecessary stock lossEnsuring licensing, health & safety and company procedures are followedTraining and developing team membersDealing confidently and professionally with guest feedback and complaintsHelping maintain excellent relationships with regular customers and the local communityEvents are an important part of The Crossing, so experience in private hire and event management is highly desirable.This will include:Liaising with guests and helping understand their event requirementsHelping plan and organise events from enquiry through to completionCoordinating with the kitchen and front-of-house teamsEnsuring event spaces are prepared and presented to a high standardManaging timings, menus, drinks packages and special requestsProviding a warm, professional and personal service to hosts and their guestsHelping generate repeat business and positive recommendationsAbout YouWe’re looking for someone who:Has previous experience in a supervisory or management role within a pub, bar, restaurant or similar hospitality environmentIs confident and experienced with cellar managementHas a genuine interest in beer, drinks and hospitalityHas experience working with private events, functions or celebrationsIs confident leading a team and taking responsibilityHas excellent attention to detail and high standardsIs calm and organised under pressureHas excellent communication and customer service skillsIs commercially aware and understands the importance of sales, GP, stock control and reducing wasteIs friendly, approachable and enjoys getting to know customersIs willing to be hands-on and lead by exampleHas a positive attitude and takes pride in the venue they work inWhat we OfferA key management position within a well-established Barnes pubGreat shift patterns, this is not a late pubA friendly and supportive working environmentThe opportunity to take ownership and make a real impactFestive bonusesStaff benefits and discountsThis is a role for someone who genuinely enjoys pub life — someone who can confidently run a busy service, look after a cellar, lead a team and make sure a wedding, birthday or celebration is an event guests will remember.If you’re passionate about hospitality, take pride in high standards and want to be part of a busy, ambitious pub in the heart of Barnes, we’d love to hear from you.

Are you passionate about delivering exceptional service and creating memorable experiences? We have an exciting opportunity for an Events Supervisor to join our highly successful team at Haymarket Hotel, part of the prestigious Firmdale Hotels. Firmdale Hotels is renowned for its unique design, vibrant atmosphere, and exceptional hospitality. Our award-winning hotels are located in the heart of London and New York, each offering a distinctive blend of comfort, style, and service. At Firmdale, we pride ourselves on our commitment to excellence and our dedicated team who make it all possible. As an Events Supervisor, you will play a pivotal role in ensuring our guests receive inspirational service during their events. You will work closely with our Events team, demonstrating your exceptional attention to detail, organisational prowess, and interpersonal skills. Your confidence and strong communication abilities will be key in engaging with guests and leading your team to success. Responsibilities: • Supervise and coordinate the setup and execution of events, ensuring all details meet the highest standards., • Provide exceptional customer service, acting as the main point of contact for guests and addressing any needs or concerns promptly., • Lead, motivate, and support your team, fostering a positive and collaborative working environment., • Ensure all event spaces are prepared and maintained to the highest level of cleanliness and organisation., • Collaborate with other departments to ensure seamless event operations and guest satisfaction., • Continuously seek opportunities to enhance the guest experience and improve event processes. What you Need: • Proven experience in supervising a team, preferably in events or hospitality., • A passion for delivering exceptional customer service and a keen eye for detail., • Confidence in your communication skills and the ability to engage with guests and team members effectively., • Strong organisational skills and the ability to multitask in a fast-paced environment., • A positive, can-do attitude and a proactive approach to problem-solving. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Soraya, Persian-inspired, arrives as a continuation of 971 Hospitality's world by Pachamama Group. Opening is due mid July 2026. This is your chance to take a part in an exciting new opening. At its heart, Soraya is about sharing. It offers guests an exceptional culinary experience, celebrating the rich and vibrant flavours of Persian cuisine in an exquisite setting. Soraya's menu is a testament to meticulous craftsmanship, designed to delight and encourage communal feasting. Signature dishes such as Mast O Khair, Lamb Koobideh, Chicken Joujeh, and Ghaymeh Bedemjan highlight traditional Persian recipes, while innovative plates showcase the team's genius. Prepared with utmost precision, the succulent skewers of marinated meats and vegetables are served on meticulously chosen crockery and silverware that transport diners straight to the heart of Tehran. As an experienced Supervisor , we trust in your ability to step into our vibrant restaurant environment and hit the ground running, leveraging your proven skills and management expertise. You main duties as Restaurant Supervisor will include: • Oversee front-of-house operations to ensure smooth and efficient service, • Lead, support, and motivate the team during service to maintain high standards, • Deliver excellent guest experiences and handle queries or complaints professionally, • Maintain strong menu and allergen knowledge to support both guests and team, • Coordinate with kitchen and bar teams to ensure timely and accurate service, • Manage reservations, table flow, and seating to optimise guest experience, • Conduct pre-shift briefings and support ongoing staff training and development, • Ensure high standards of cleanliness, presentation, and health & safety compliance, • Monitor guest satisfaction and identify opportunities to improve service, • Step into service roles as needed to support the team and maintain service flow For the Supervisor role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Supervisor, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

*Assistant Manager - Award Winning Pub Group - Quality - London Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. Urban Pubs and Bars are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Standing proud at the corner of Exmouth Market is the Exmouth Arms, an iconic two story pub filled with charm and beauty. Loved by the community the Exmouth is well known for its great service, phenomenal gastro pub dishes and bespoke cocktails. We guarantee a warm welcome and an abundance of good vibes, 7 days a week. The Role • As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business., • Be business savvy and demonstrate great commercial understanding., • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction., • This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as you will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own, • Be cool, calm and collected, manage pressure with ease, nothing can phase you, • You're not precious. We leave our egos at the door and help get sh*t done, • Must have minimum 1 years' experience as a manager depending on the property being looked at, • Solid communication and organisational skills, be approachable, • Superb customer & floor service skills, • An entrepreneurial flare, • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun** What's in it for me: • A competitive salary & bonus scheme, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants, • The opportunity to make strategic decisions within your business – take ownership and Be Fearless, • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere, • 28 days holiday, • Employee Assistance Programme (EAP), • Good people know good people - an awesome referral scheme up to £1000 !, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.

*General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Ember Yard specialises in dishes inspired by the amazing wood-fired grills of Spain and Italy. Head Chef Adam Kulikowski creates exceptional small and large sharing plates. No fuss. No fanfare. Just flavour. Located in the heart of Soho over two floors, including an exciting downstairs space known as The Ember Bar, a slick area in which to indulge on small plates over our impressive cocktail list. Find yourself amongst an electric and buzzy atmosphere making it a perfect space to relax with a drink pre or post dinner. The Role • As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business., • Being business savvy and demonstrating great commercial acumen is a must., • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction., • You have impeccable floor, bar and late night experience knowledge as well as late night experience., • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own, • Be cool, calm and collected, manage pressure with ease, nothing can phase you, • Must have minimum 2 years' experience as a general manager depending on the property being looked at, • Solid communication and organisational skills, be approachable, • Superb customer & floor service skills, • Excellent all-round business knowledge from financials to customer satisfaction, • An entrepreneurial flare, • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun, • Personal License holder beneficial** What's in it for me: • A competitive salary & bonus scheme, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get 30 % discount across all our pubs, bars and restaurants, • The opportunity to make strategic decisions within your business – take ownership and Be Fearless, • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere, • 28 days holiday, • Employee Assistance Programme (EAP), • Good people know good people - an awesome referral scheme, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.

*Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Standing proud at the corner of Exmouth Market is the Exmouth Arms, an iconic two story pub filled with charm and beauty. Loved by the community the Exmouth is well known for its great service, phenomenal gastro pub dishes and bespoke cocktails. We guarantee a warm welcome and an abundance of good vibes, 7 days a week. The Role • As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business., • Be business savvy and demonstrate great commercial acumen., • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction., • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own, • Be cool, calm and collected, manage pressure with ease, nothing can phase you, • Must have minimum 2 years' experience as a manager depending on the property being looked at, • Solid communication and organisational skills, be approachable, • Superb customer & floor service skills, • Strong all-round business knowledge from financials to customer satisfaction, • An entrepreneurial flare, • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun, • Personal License holder beneficial** What's in it for me: • A competitive salary & bonus scheme, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants, • The opportunity to make strategic decisions within your business – take ownership and Be Fearless, • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere, • 28 days holiday, • Employee Assistance Programme (EAP), • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.

We invite you to join Pho. And come be part of this stylish and lively restaurant brand. We're looking for a cool energetic General Manager to lead our team in Pho Chiswick This is for a General Manager who knows their stuff, gives a sh**t about this crazy hospitality world, and just simply gets it! ++Salary offer of up to £45,400 includes earnings received through tronc.++ ++And on top of that, a bonus reward of up to £8,000! ++ Who's Pho? Sure, our food is pretty amazing! But we're also all about the atmosphere... We're talking funky music in the background...dimmed lights...Staff cracking jokes by the kitchen pass as they quickly step in and out.... Guests are bantering with the waiters.... You hear wine glasses clinking and most importantly, in between all that buzz, you hear the slurping of some fresh Phở. What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with our Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond, • A nice Bonus! Of up to £8,000 a year! What Pho is looking for: • Minimum x2 years' General Management experience. Bar or restaurant, or both!, • Big passion for food! As a General Manager in Pho, you'll learn everything about our fresh food., • Confident in delivering and understanding financial P&L reports., • Experience communicating with suppliers., • Comfortable using different systems as part of your day-to-day. Such as; Pronet for maintenance, Open Table for bookings, Zonal in our tills, Harri for recruitment, etc., • Remember, we just need a manager who GETS IT! If this is the job for you, come apply! Have a look at our instagram too and have a good stalk! #INDHGH

Bar Supervisor - Zuma London Zuma is a contemporary Japanese restaurant collection inspired by the informal and energetic style of izakaya dining. This role is based Zuma London – our original restaurant in the heart of Knightsbridge, where the Zuma journey first began. A globally recognised destination, Zuma London remains the beating heart of our brand's energy. Part of the Azumi group, an award-winning international restaurant group, Zuma brings modern, vibrant dining experiences to iconic cities across the world. With over 20 Zuma locations and multiple ROKA venues globally, our portfolio continues to grow – each restaurant offering a distinctive yet unmistakably Zuma experience. About the Role We are seeking an enthusiastic Bar Supervisor to join our vibrant team at Z*uma London. As a key member of our front-of-house leadership, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable experience. Our Bar Supervisors** are dedicated, hands-on, and thrive in a luxury environment, all while upholding Zuma's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our ideal Head Bartender You'll embody our values and bring: • A genuine love for culinary experiences & a passion for Japanese cuisine, • Proven experience as a Bar Supervisor in a luxury high-volume restaurant, • A natural team player who is at home working in sync with a large team, • Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training - designed to inspire and educate, • Experience hospitality around the globe - with our five incredible brands, • Dining discounts - enjoy exclusive discounts across the Azumi group, worldwide!, • Access to Health Assured, our Employee Assistance Program, • Rewards & Recognition - we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Celebrate your milestones, with an additional day holiday for each two years worked Our Commitment to Inclusivity At Zuma, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at Zuma offers more than just a job - it's an opportunity to be part of a globally renowned brand that values consistency, growth, and excellence. It's a place where passion meets opportunities, and where every team member is valued for their contribution.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Bottarga, born from a series of summers spent wandering the Greek islands, the newest addition to the Pachamama Group is a love letter to their vibrant cuisine and endless love for feta cheese. As Bar Supervisor, you are responsible for the day-to-day operation, organisation and performance of the bar within your venue. The role focuses on leading the bar team, maintaining exceptional standards at all times, and managing all bar and wine-related operations, including ordering, stock control, stock counts and MarketMan administration. You act as the key operational link between the bar team, the Restaurant Manager and the Bars & Beverages team. This is a development-focused position, designed to support your growth as the business evolves. As our Bar Supervisor, we expect that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene. Our philosophy is to do it our way and make the impossible possible. For the Bar Supervisor role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Bar Supervisor, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

Are you a dynamic leader with a passion for excellence in hospitality? Firmdale Hotels is seeking an exceptional Deputy General Manager to join our renowned team at the Ham Yard Hotel. This is more than a job, it's an opportunity to be part of a family dedicated to providing unparalleled guest experiences and setting the gold standard in the luxury hotel industry. Firmdale Hotels is an award-winning collection of luxury hotels situated in some of the most vibrant areas of London and New York. Known for our unique interiors, impeccable service, and outstanding hospitality, we pride ourselves on creating memorable stays for our guests. Our commitment to excellence and innovation has earned us a distinguished reputation and a loyal clientele. Working alongside the General Manager, you'll play a key part in running the hotel. You'll lead the operational success of Events, Food & Beverage, Front Office, Housekeeping, Maintenance, Security and the Kitchens. You'll: Responsibilities: • Ensure smooth day-to-day operations across all departments., • Build and maintain strong relationships with guests, ensuring their needs are met and exceeded., • Foster a positive work environment, manage recruitment and training, and support staff development., • Ensure adherence to all statutory and legal requirements, including fire, hygiene, health and safety, and employment laws., • Collaborate with the General Manager to deliver seamless service and guest satisfaction, and attend key meetings in their absence. What you Need: • Previous experience in a high-end hotel as a Hotel Manager or Deputy General Manager., • A hands-on approach with the ability to assist with daily operations., • Strong leadership and motivational skills to inspire and guide your team., • Excellent customer service skills and communication abilities., • The ability to perform well under pressure in a busy environment., • A genuine passion for the hospitality industry and a desire to drive the hotel's success., • A deep understanding of current hospitality trends and competitor landscapes. What We Offer: • We offer a competitive salary plus bonus, service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About us Tucked between the energy of Soho and the elegance of Mayfair, Ham Yard Hotel is one of London's most creative addresses. With 91 individually designed bedrooms, 24 residences, and an award-winning bar and restaurant, the hotel is a showcase of contemporary art, craft and design, brought to life through founder Kit Kemp's iconic interiors. To work here is to be part of something genuinely special. Ham Yard is more than a hotel; it's a creative, vibrant community that reflects the colour and character of the West End neighbourhood it calls home. We look for people who bring that same spirit: curious, warm, and committed to delivering memorable experiences for every guest who walks through our doors. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, 2026, • Top Best 50 Places To Stay, The Sunday Times, 2026, • The Best 250 Hotels in the UK, The Telegraph, 2026, • Condé Nast Traveller 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2023, 2024, 2025, • Two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024, • AA Breakfast Award, Ham Yard Bar & Restaurant, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

**The Red Setter - General Manager – Award-Winning Pub, Bar and Restaurant Group – London Competitive salary + Tronc + Performance bonus + Yearly bonus** The Red Setter is a modern British pub and a hub for the local community. Our all-day food offering focuses on seasonality and sharing – from small plates to hearty gastropub classics – while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar, you'll find the best of London's craft beer scene, classic cocktails and artisan wines. Located on Clapham's iconic Northcote Road, we're the perfect spot for a few pints, a quick bite, or dinner with friends and family. Our street-side terrace is made for al fresco drinking and dining. The Role • As GM, you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business., • Being business-savvy and demonstrating great commercial acumen is a must., • Your team will look up to you, so it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction., • You have impeccable floor, bar and late-night experience., • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we're looking for: • "Wear your heart on your sleeve", take ownership, be bold and run the business as if it's your own., • Be cool, calm and collected, manage pressure with ease, and don't let anything faze you., • A minimum of 2 years' experience as a General Manager, depending on the property being considered., • Solid communication and organisational skills, with an approachable personality., • Superb customer and floor-service skills., • Excellent all-round business knowledge, from financials to customer satisfaction., • An entrepreneurial flair., • Passionate about people, training, mentoring and growing a team, but most importantly, someone who loves to have fun., • Personal Licence holder beneficial. What's in it for me: • A competitive salary and bonus scheme up to £20,000 bonus, • Training and development., • Career progression and promotion opportunities, with regular new openings around the corner., • Get out and about – you automatically get discounts across all our pubs, bars and restaurants., • The opportunity to make strategic decisions within your business – take ownership and Be Fearless., • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere., • Goes without saying, but we'll feed you during your shift., • Employee Assistance Programme (EAP)., • Good people know good people – an awesome referral scheme., • Birthdays are for celebrating, so have the day off on us., • Cycle to Work scheme. Interested in hearing more? Get in touch so we can arrange to meet up, show you around and tell you more about the role. Welcome to London's Biggest Independent Pub Company! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for two Publican Awards in 2020, winning the award for 'Best Managed Pub Company – 2–50 Sites' on the night. In 2021, Urban was awarded 'Best Food-Led Pub Company 2021' at the R200 Awards. Urban once again won 'Best Managed Pub Company – 2–50 Sites' in 2023. Most recently, in 2026, we won 'Best Managed Pub Company – 2–50 Sites' and 'Best Food Offering'. In 2025 and 2026, we were also recognised by the Sunday Times in its Top 100 Companies to Work For.

Firmdale Hotels is a collection of award-winning luxury hotels, renowned for their vibrant design, exceptional service, and welcoming atmosphere. With properties in London and New York, we pride ourselves on creating unique experiences for our guests and fostering a supportive, dynamic work environment for our team members. At Firmdale, we believe in investing in our people and providing opportunities for growth and development. We are thrilled to offer an exciting opportunity for a dedicated Night Manager to join our prestigious team at the Haymarket Hotel. As a Night Manager, you will play a crucial role in ensuring the smooth and efficient overnight operation of the hotel. This position requires a versatile individual who can adapt to various scenarios across multiple departments, including Events, Food & Beverage, Front Office, Housekeeping, and the Kitchen. Responsibilities: • Manage the hotel's overnight activities, ensuring all departments operate seamlessly., • Serve as the primary point of contact between guests, the General Manager, and the operational team., • Continuously monitor and uphold our high service standards, ensuring every guest enjoys an exceptional experience., • Ensure the safety and security of the hotel and its guests during the night., • Conduct regular health and safety inspections to maintain compliance and safety standards., • Respond promptly and effectively to any incidents or accidents involving guests or staff members., • Deliver and sustain outstanding levels of customer service, addressing guest needs and concerns with professionalism., • Provide operational support across all departments as needed, ensuring cohesive and efficient operations., • Execute the night audit process and generate nightly reports for senior management review. What you Need: • Previous experience as a Night Manager or Head of Department in a 5-star hotel environment., • Excellent communication skills, with the ability to interact effectively with guests and staff., • Exceptional attention to detail, driven by a commitment to delivering high standards., • Strong leadership and motivational abilities, capable of inspiring and guiding the team., • Resilient and proactive, with a strong drive to get things right the first time., • Familiarity with Micros and Opera systems is desirable. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Housed in a landmark Regency building designed by the legendary architect John Nash - of Buckingham Palace, Marble Arch and Trafalgar Square fame, Haymarket Hotel is one of London's most elegant addresses. Inside, the generous proportions of Georgian architecture are combined with bold colour, rich pattern and contemporary art, creating an atmosphere that is as inspiring as it is welcoming. Situated in the heart of the West End, moments from the city's finest theatres, museums, restaurants and landmarks, Haymarket Hotel is a place where history and creativity meet. Featuring unique spaces, such as an 18m pool and a 5-bedroom Townhouse, the hotel offers guests distinctive stays with scope for creativity and award-winning hospitality. To work here is to be part of a team that takes real pride in their surroundings and in delivering warm, memorable experiences for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Two Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveller 'Triple Crown', 2026, • One AA Rosette for Culinary Excellence, Brumus Bar & Restaurant, 2025, • AA Breakfast Award, Brumus Bar & Restaurant, 2025 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

**The Cyclist - General Manager – Award Winning Pub and Restaurant Company - London. Competitive salary + Tronc + Performance bonus + Yearly bonus** The Cyclist is a modern British pub in Balham - one of south London's most vibrant neighbourhoods. Situated just across the road from Balham Station, with an all-day food offering during the week, Saturday brunch and Sunday lunch - it's the ideal place for a few pints, a quick bite, or dinner with friends and family. Our street-side terrace is made for al fresco drinking and dining. Our all-day food offering focuses on seasonality and sharing – from small plates to hearty gastropub classics – Behind the bar, you'll find the best of London's craft beer scene, classic cocktails, small-batch gins and artisan wines. Urban Pubs & Bars are currently recruiting for a talented and highly skilled General Manager with personality and charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people-focused and progressive, operations-led business. The Role • As GM, you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business., • Being business-savvy and demonstrating great commercial acumen is a must., • Your team will look up to you, so it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction., • You have impeccable floor, bar and late-night experience., • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we're looking for: • "Wear your heart on your sleeve", take ownership, be bold and run the business as if it's your own., • Be cool, calm and collected, manage pressure with ease, and don't let anything faze you., • A minimum of 2 years' experience as a General Manager, depending on the property being considered., • Solid communication and organisational skills, with an approachable personality., • Superb customer and floor-service skills., • Excellent all-round business knowledge, from financials to customer satisfaction., • An entrepreneurial flair., • Passionate about people, training, mentoring and growing a team, but most importantly, someone who loves to have fun., • Personal Licence holder beneficial. What's in it for me: • A competitive salary and bonus scheme., • Training and development., • Career progression and promotion opportunities, with regular new openings around the corner., • Get out and about – you automatically get 30% discount across all our pubs, bars and restaurants., • The opportunity to make strategic decisions within your business – take ownership and Be Fearless., • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere., • Employee Assistance Programme (EAP)., • Good people know good people – an awesome referral scheme., • Birthdays are for celebrating, so have the day off on us., • Cycle to Work scheme. Interested in hearing more? Please submit your CV and lets talk ! Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

General Manager | Botanica Hall | Clapham Junction | Competitive salary + Tronc + Performance bonus + Yearly bonus Botanica Hall is a little bit different. Right in the heart of Clapham Junction, within the beautifully restored Arding & Hobbs building, Botanica is the kind of place that can start with a morning coffee, drift into a long lunch, get lively over bottomless brunch and finish with cocktails, DJs and a late night. With stylish all-day dining, a coal-fired kitchen, seriously good cocktails and a venue that knows how to have a good time, Botanica has become one of South West London's go-to destinations for everything from date nights and celebrations to after-work drinks and big weekends. By day, it's about great food, brunches and catching up with friends. By night, the lights go down, the cocktails come out and Botanica shifts gear. And now we're looking for someone to take the reins. You'll be the sort of person who... • Understands what makes a great lifestyle venue tick, where food, drinks, service, music and atmosphere all work together, • Thrives on the energy of a busy brunch, packed dining room, celebration booking or late-night crowd, • Can drive daytime trade as confidently as evening and late-night business, • Has a genuine passion for quality food, cocktails and hospitality, • Knows how to create an atmosphere that keeps guests staying for one more drink, • Is commercially sharp and knows how to turn a busy venue into a successful one, • Leads from the floor, inspiring teams through presence, energy and example What you'll do You'll run Botanica Hall like it's your own. From the first coffee of the morning to the last cocktail of the night, you'll be responsible for the entire guest experience. You'll build and develop a brilliant team, maintain exceptional standards, drive sales across all trading periods and ensure Botanica remains a standout destination in Clapham Junction. You'll also play a key role in the venue's events business, delivering everything from intimate gatherings to large-scale celebrations for up to 450 guests. Most importantly, you'll make the place feel great. What we're looking for • Minimum 2 years' experience as a General Manager, • Strong background in premium bars, restaurants, lifestyle venues or high-volume hospitality, • Experience across brunch, daytime, evening and late-night trading, • Strong commercial and operational knowledge, • Passion for food, drink and guest experience, • Excellent leadership, communication and people development skills, • Calm under pressure with a true ownership mentality, • Personal Licence holder desirable What's in it for you? A standout venue in one of London's busiest neighbourhoods, backed by a growing company that genuinely invests in its people. • Competitive salary plus bonus - Up to £20,000 bonus, • Comprehensive training and clear progression opportunities, • Employee discounts across the group, • Team socials, incentives and trips, • Birthday day off, • Enhanced family-friendly benefits, • Referral scheme of up to £1,000, • Employee Assistance Programme, • Cycle-to-work scheme Ready to take the reins at one of Clapham Junction's most exciting all-day venues? If you're commercially sharp, people-focused and know how to create a brilliant atmosphere, from bottomless brunch through to late-night cocktails, we'd love to meet you. Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 Most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

Lead the Pack at Wolves of Tokyo! We are seeking an outstanding Deputy General Manager with a love for elevated dining experiences in stunning surroundings. A vibrant, buzzing Japanese restaurant and rooftop cocktail bar, this dynamic venue channels the electric energy of Tokyo after dark. Inspired by the moody allure of Japanese Noir cinema, it blends shadowy intrigue with neon-lit vibrancy, offering a fresh and modern take on Japanese cuisine and culture in West London. The menu reimagines classic dishes with bold flavours and innovative techniques, while expertly crafted cocktails pay homage to Japan's drinking culture. Whether indulging in exquisite sashimi or sipping highballs under the city skyline, guests are immersed in an atmosphere where tradition meets the avant-garde, and every night feels cinematic. Split across two stunning floors, with an exquisite Private Dining Room offering breathtaking views over West London, Wolves of Tokyo is a world of dynamic, immersive experiences. We are searching for an inspiring leader to embody this vibrant brand, guiding their team on an unforgettable journey while crafting a service that is as thrilling as it is refined-elevated, electrifying, and endlessly engaging. The Role: As Deputy General Manager, you'll be key to the running and success of Wolves of Tokyo. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. ++We Expect You To:++ Have experience in elevated restaurants, understanding how to manage a dining room as well as a bar space. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts – managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards – delivering nothing short of excellence. Coach, mentor, and inspire – with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety – of your guests, your team, and your venue at all times. Maintain compliance – actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve – embrace challenges and thrive in a changing environment. Communicate with impact – clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. ++Who You'll Be:++ A Proven leader with experience in a premium restaurant. Energy, passion, and resilience – you lead by example and thrive under pressure. A structured mindset – setting clear expectations and empowering your team. Obsessed with communication – constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Knowledge of Japanese culture, dining and sake desirable. ++Benefits & Best Bits++ Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Huge bonus potential Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service ++Incipio & Inclusivity++ We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

General Manager Location: London Overall Earnings - Up to £58,000 per annum plus bonus schemes The Role We're looking for a General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As a General Manager, you'll deliver outstanding results across people, product, place, performance and profit. You'll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our 'All Welcome' hospitality is felt by every guest, every day. What you'll do: As General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you'll: • Ensure our food, drink, and service standards are consistently delivered, • Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans, • Drive sales, labour, GP, and wastage targets while protecting the Caravan culture, • Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance, • Maintain property standards, health & safety, and compliance with EHO/Food Alert, • Lead management meetings, audits, and action plans About You: We hire for mindset, not just skill. To thrive as a General Manager, you should be: • An experienced and ambitious hospitality leader (with multi-shift or management experience), focused growing and developing your teams and site, • Confident leading teams, managing standards, and creating great guest experiences, • A culture ambassador: positive, approachable, and committed to Caravan's values, • Organised, commercially aware, and able to balance operations with people development What We Offer • Competitive overall earnings + bonus, • Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme., • Meals + drinks on shift, • 100% dining discount when visiting with family & friends, • Coffee discounts at Caravan Coffee Roasters, • Access to financial health, wellbeing, and mentoring support About us At Caravan, we believe hospitality is about more than just great food and drink, it's about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We're also proudly B Corp Certified, which means we're committed to people and planet as much as we care about delivering genuine hospitality. Apply Now Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as a General Manager at Caravan.

Ciao! Love pizza? Thrive on good energy, fast pace, and being part of a hardworking team? We're Fatto a Mano, a young, expanding pizzeria, bringing authentic Neapolitan pizza to the UK. Pizza isn't just what we do, it's in our blood. We work hard, move fast, and make sure every single customer leaves with a smile. This isn't just about experience, it's about attitude. ++Who we want:++ • People with real energy, positive, switched-on, and ready to go, • Experienced professionals who don't shy away from a busy service, • Natural leaders who bring good vibes, support their team, and lead from the front, • Confident communicator s who enjoy looking after customers and creating memorable experiences, • Organised problem-solvers who stay calm under pressure and keep service running smoothly, • People who take pride in maintaining high standards and developing those around them ++What you'll get:++ • The chance to grow with a fast-expanding business, • Development & progression opportunities, • Free staff food & drinks (yes, lots of pizza), • External & internal training, • Company discount card, • Proper team culture, annual party + regular socials, • 100% of tips, cash & card, go to the team Get in touch and be part of our Fatto a Mano team.

Bar Manager Up to £18.60 per hour, dependent on experience. At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Since 2010, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability. We're thrilled to have the opportunity to invite a fun, talented, prolific Bar Manager who knows how to support & inspire a team, welcome & awe guests from the first impression, and who's passionate about beverages and wants to share that passion with their team & guests. We would love to hear from you if you're up for a new venture and a fresh start. It's an exciting time to join us as we're looking forward to expanding in the coming years, with new openings on the horizon. To say thanks for choosing us, we also offer our Bar Managers and all teams: • Free meals & drinks when working, • Dining discount when visiting with family & friends., • Coffee discount, • Mental health and well-being support, • Financial health education and support, • Leadership training and development, • Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants, • Development and career progression, 80% of all our management roles are filled internally. As a Caravan Bar Manager you will be responsible for; • Delivering our 'Caravan of Love' style of customer experience with your team and serving up our 'well-travelled' food and drink, which is inspired by flavours from our founders' native New Zealand, as well as their global travels., • Working with your General Manager and Head Chef to nurture and develop your team., • Your own learning in order to develop your knowledge and skills and take ownership of your role and your restaurant., • We work with Fourth, FnB and Harri so it would be great if you have experience with these systems, although we can always show you the ropes if you haven't., • Follow all legal requirements regarding weights and measures, licensing laws, health, and safety as well as fire procedures., • Welcoming customers, taking drinks orders, making recommendations, and serving our well-travelled drinks that delight our guests., • Training and development of key team members., • Guide, coach, and support teams during service, to develop teamwork and ensure the standard of service is always exceptional. Caravan Values We live by 4 core values. We expect our Bar Manager and all our teams to live, promote and role model these values at all times; 1. Caravan of Love, 2. No boundaries, 3. Well-travelled, 4. All welcome Sustainability • We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few. Diversity & Inclusion • All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.

Napoli on The Road is looking for a passionate and talented AGM to join the team at NotR Soho. Newly crowned, No.1 in the world at the Top Pizza awards. You will be joining an award winning team who are all about attention to detail and guest experience. Here it is not just about the highly acclaimed pizza, but the curated guest journey. The first pizza restaurant in the world to offer a tasting menu, with the best seasonal ingredients. The Assistant General Manager will work collaboratively with the GM and Head Chef to ensure consistency, standards and quality are upheld as well as mentoring and training the team to constantly deliver excellence every day. This is an opportunity to join an incredibly passionate team at an exciting stage in the companies journey. -The candidate must have at least 1-2 years experience in the same role in a fast paced and high volume restaurant. -Must love hospitality and creating unforgettable experiences for their guests. -A real people leader who understands how to lead from the front. -Must have right to work in the UK. Why Work For Us? · Access to supplier and educational trips worldwide · Be part of a caring and people focused team · Access to 50% Staff Discount in all restaurants up to 4 guests (off shift)

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £30,000 per annum plus a generous bonus and excellent benefits! £28,500 - £30,000 OTE - £33,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Opening in early 2025.... What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. * Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as an Assistant Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • Option to have an hourly rate., • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP https://yardsalepizza.com/

Supervisor - Award Winning Pub, Bar and Restaurant Group Urban Pubs and bars are currently recruiting for a talented and highly skilled experienced supervisor with personality & charisma for 2 of our amazing bars old street Tavern and Queens Head in the city. Looking for someone that is passionate about food and drinks as well as having a good time. Role • As supervisor you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial acumen. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What We Looking For • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You’re not precious. We leave our egos at the door and help get sh*t done • Must have minimum 2 years’ experience as a manager depending on the property being looked at • Solid communication and organisational skills, be approachable • Superb customer & floor service skills • Strong all-round business knowledge from financials to customer satisfaction • An entrepreneurial flare • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun • Personal License holder beneficial What's In It For Me • A competitive salary & bonus scheme • Training and development • Career progression and promotion opportunities with regular new openings around the corner • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • The opportunity to make strategic decisions within your business – take ownership and Be Fearless • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere • 28 days holiday • Goes without saying, but we’ll feed you during your shift • Employee Assistance Programme (EAP) • Good people know good people - an awesome referral scheme • Access your Wages anytime through Wagestream • Birthdays are for celebrating, so have the day off on us • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around

Operations Director We are looking for a driven, hands-on Operations Director to join our growing business and play a key role in taking it to the next level.This is not a role for someone who simply oversees operations from behind a desk. We are looking for someone who is happy to lead from the front, support our General Managers on the ground, identify opportunities for improvement, and implement systems that make the business stronger as it grows.You will work closely with the other directors to improve operational performance, develop our management team, introduce new structures and processes, improve customer experience, support marketing initiatives, drive sales, control costs, and ensure consistency across all sites. Responsibilities • Support and develop our General Managers and management teams., • Maintain high operational standards across all sites., • Implement and improve systems, structures and SOPs., • Analyse KPIs, labour, stock, GP, sales and profitability., • Identify opportunities to improve efficiency and revenue., • Support recruitment, training and staff development., • Work closely with the marketing team to help drive sales., • Ensure excellent customer service and food quality., • Be hands-on when required and lead by example. Essential Experience • Previous experience as a Area Manager or Operations Manager within hospitality., • Proven experience managing multiple sites or high-volume operations., • Strong leadership and people management skills., • Commercially minded with the ability to improve business performance., • Experience implementing operational systems and processes., • Comfortable working both strategically and operationally. What We’re Looking For We want someone who genuinely enjoys building businesses, improving operations and developing people. This is an excellent opportunity for someone who wants to make a real impact within an ambitious and growing hospitality business.

Job Ref: HON1133 Branch: Honi Poke High Holborn Location: Honi Poke High Holborn, London (Central) Salary/Benefits: £13 – £13.50 per hour, depending on experience Contract type: Permanent Hours: Part Time Posted date: 22/10/2026 Closing date: 03/12/2026 Join the Honi Poke family and help lead one of our grab-and-go poke stores! At Honi Poke, we're all about fresh, fast, feel-good food. Inspired by the flavours of Pacific Hawaiian cuisine, our colourful poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the difference. We're looking for a Supervisor in with hospitality or food retail experience (fast-casual, café, grab-and-go, or takeaway preferred) who's hands-on, organised, and great with people. You'll help keep the store running smoothly, support and motivate your team, and ensure every customer has an amazing experience. If you're positive, energetic, and passionate about fresh food, this role is a perfect step to grow your leadership skills while helping Honi Poke deliver consistently excellent service across our stores. That's the way we bowl! Key Responsibilities • Support the Assistant Manager and General Manager with daily store operations., • Ensure service is fast, friendly, and efficient in a busy store., • Maintain high standards of food quality, hygiene, and customer experience., • Lead and motivate your team during shifts to deliver excellent customer service., • Assist in training new team members and supporting staff development., • Keep the store running smoothly and help create a positive, fun, and supportive workplace culture. What We Offer • £13 – £13.50 per hour, depending on experience, • Paid breaks: your time to rest matters, • Free meals every shift, • Exclusive team discounts for you, your friends & family, • Employee Assistance Programme support for your wellbeing, • Ongoing training and career development within a growing brand, • A vibrant, friendly team culture where positivity and growth go hand-in-hand Bring your energy, leadership, and passion to Honi Poke and help us become the go-to poke destination. Apply today, we can't wait to welcome you to the family!

We are searching for a talented, passionate bar manager who is confident in leading a vibrant team. From leisurely morning coffees to lively late-night cocktails, Botanica Hall is designed to suit every occasion. Featuring gin tastings, wine, and engaging cocktail masterclasses, it's the ideal setting for dinners, celebrations, and chic gatherings. Are you someone who is organised, effective with their communication and a front of house leader who can manage a variety of departments in a high-volume business? The successful bar manager will be looking to advance their career where there are great opportunities as we continue to expand our business. You Are: • Able to demonstrate sound skills in all areas of bar knowledge and practice, • A Bar Manager looking to take your next career step and challenge yourself in a large volume business, • Able to work closely alongside the General Manager to develop the outstanding offer, • An effective communicator who can lead by example, coach and develop their team, • An ambitious manager who has a desire to be a part of an independent group and expanding brand, leading by example What's in it for me: • Competitive salary + bonus, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants, • Team trips, regular incentives and socials – a fun, family atmosphere, • Employee Assistance Programme (EAP) to support you across those tough times, • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme, • End-of-Year Annual Staff Party & Prize draws!, • Enhanced Maternity & Paternity Leave - commitment to working families for our salaried management ensuring that greater financial support is offered for important life moments., • Health Care Cash Plan - We want you to feel empowered to manage your everyday healthcare costs Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic! Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

Rossella is a family-run Italian restaurant. Our original restaurant in Kentish Town has traded for 15 years and was voted one of the Top 10 Italian restaurants in London by OpenTable. Our new restaurant in Muswell Hill is growing fast, and we are looking for an experienced Assistant Manager to help us run it and grow with us. The role: Run services day to day on the floor Lead, train and motivate the front of house team Keep our service standards high and look after guests, including handling any issues Work closely with our management team Help with rotas, stock and the day-to-day running of the restaurant We are looking for someone who: Has at least 2 years as an assistant manager, supervisor or head waiter in a sit-down restaurant Is confident leading a team during busy services Has excellent guest service and strong English Is available for evenings and weekends Wants a long-term role with real opportunities to grow What's in it for you: Full-time, 45-50 hours per week GBP 15-17 per hour depending on experience, plus tips and service charge, paid every two weeks Ongoing training and development Free staff food and drinks whilst working 50% staff discount, plus 30% for friends and family Guaranteed birthday off When applying, please tell us about your management experience, the size of the teams you have led, and why you would like to join Rossella.

**Lord Wargrave – General Manager – Authentic Smokehouse, Whisky Bar & Neighbourhood Pub – Marylebone Competitive salary + Tronc + Performance bonus + Super bonus** Tucked away on Brendon Street in the heart of Marylebone, just a short stroll from Baker Street and Edgware Road, the Lord Wargrave is no ordinary London pub. Think authentic American-inspired BBQ, exceptional whisky, expertly crafted cocktails and a warm, welcoming atmosphere that keeps guests coming back for more. We're serious about our food. Our meats are dry-rubbed and smoked in-house, low and slow over British hickory logs. From our signature St. Louis pork ribs and indulgent BBQ platters to our legendary smoked Sunday roasts, this is proper comfort food done exceptionally well. Behind the bar, you'll find an impressive collection of over 200 whiskies, alongside craft beers and carefully crafted cocktails. Head upstairs and discover our hidden cocktail bar, a cosy, intimate space perfect for everything from date nights to private celebrations. With a fantastic central London location, a distinctive food and drink offering and plenty of personality, the Lord Wargrave is a real hidden gem. Now we're after someone to take the reins... You'll be the sort of person who... • Genuinely loves food and drink — you know your brisket from your burnt ends, and you've got a favourite whisky for every occasion., • Lives and breathes hospitality. A packed Sunday roast, a busy Friday night, a private party upstairs — you're grinning, not sweating., • Has great knowledge of the London food and drink scene. You know what's happening, who's doing it well and how to keep your pub ahead of the game., • Has run a busy site before and can prove it — happy team, tight numbers, glowing regulars., • Leads from the floor, not the office. Your team would follow you into a Bank Holiday weekend. What you'll actually do Run the pub like it's yours. Build and look after a brilliant team. Keep the BBQ, whisky and cocktail offering exceptional. Watch the numbers as closely as the guest experience. Make the Lord Wargrave the Marylebone pub people can't stop banging on about. What's in it for you A proper pub with a proper reputation, a company that is growing and grows its people, competitive salary plus bonus, and all the usual perks. What We're Looking For: • Put your heart on your sleeve: take ownership, be bold, and run the business as if it's your own., • Stay cool under pressure — calm, composed, and unflappable., • Minimum 2 years' experience as a General Manager., • Deep knowledge of premium food-led pubs and quality food & drink businesses., • Strong communication and organisational skills; approachable leadership., • Superb customer and floor service skills., • Solid financials, operations, and customer-satisfaction know-how., • Entrepreneurial flair and a genuine passion for people development., • Love to train, mentor, and grow a high-performing team., • Personal Licence holder is a plus. What's In It For You • Comprehensive training and ongoing development to accelerate your career., • Clear path for progression with regular openings and opportunities to step up., • Employee discounts across all our pubs, bars and restaurants., • Strategic autonomy: make meaningful decisions, own your results, be fearless., • Continuous team trips, management incentives, and socials in a warm, family-like culture., • Employee Assistance Programme via Licensed Trade Charity., • Lucrative referral scheme: earn up to £1,000 per successful referral., • Access to Stream to draw wages as needed., • Birthday day off on us., • Cycle-to-work scheme., • Enhanced maternity/paternity/adoption pay., • Workplace nursery benefit., • Length-of-service recognition rewards., • A fantastic Marylebone location with a loyal local following, fantastic food and drink offering and a distinctive neighbourhood feel. Ready to lead a standout, quality-focused venue in the heart of Marylebone? If you're bold, people-centric, and commercial with a passion for exceptional food and drink, we'd love to meet you. Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Bar Supervisor - ROKA Charlotte Street ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. About the Role We are seeking an enthusiastic Bar Supervisor to join our vibrant team at ROKA Charlotte Street. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our Bar Supervisor are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our Ideal Bar Supervisor You'll embody our values and bring: • A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences, • Proven experience as a Bar Supervisor or Bartender ready for the next step in a premium, high-volume restaurant environment, • A collaborative spirit, thriving as part of a large and dynamic team, • A warm, customer-focused approach, with the ability to create memorable moments for every guest Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training, designed to inspire and educate, • Global opportunities, experience hospitality around the globe with our five incredible brands, • Family Meals are shared daily, • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Dining discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at ROKA offers more than just a job - it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It's a place where passion meets opportunity, and where every team member is valued for their contribution.

We’re on the hunt for experienced Supervisors to join our teams. Open from late morning to late evening, offering a dining menu to suit all occasions with dishes such as our infamous Burgers, delightful small plates and our tasty Traditional Pub Food. Behind the bar our experienced team mix up some of London’s best cocktails, signature gin and tonics and premium craft beers; perfect for after-work drinks or a meal with that special someone. What's it all about: Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers What’s in it for me: Competitive hourly rate + tronc Comprehensive training and ongoing development Clear career progression with regular new openings nearby Staff discounts across all pubs, bars, and restaurants Team trips, incentives, and socials in a warm, family-like culture Free meals during shifts Employee Assistance Programme (EAP) via Licence Trade Charity Lucrative referral scheme – earn up to £1,000 per successful referral Access to Stream to draw wages as needed Birthday day off on us Cycle-to-work scheme Length-of-service rewards Ready to join a dynamic, people-first team and bring the magic to our City venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

Job Ref: 13676 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: £16.68 per hour and excellent company benefits and perks Contract type: Permanent Hours: Full Time Hours per week: 40.25 Posted date: 19/10/2026 Closing date: 30/11/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Duty Manager in London. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 20.5 days holiday based on 4 on 4 off shift pattern, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As Duty Manager you will be responsible for ensuring the team delivers an effective and enjoyable experience to all guests. You will assist in leading the reception team to deliver high levels of quality and act as the main point of contact for all hotel emergencies. Your responsibilities will include: • Be present in lobby and reception during peak times and support your team, • Promote selling culture amongst the FO team, review results daily, • Lead reception team and porters to deliver exceptional arrival and departure experience, complete regular quality checks, • Monitor and maintain safe and secure working environment for all hotel colleagues and guests, resolve and report any issues, • Act on all guest feedback, positive and negative. Respond to Guest reviews and update guest profiles accordingly., • Ensure all pre- and post stay communication is sent to applicable guests, • Ensure compliance with all Apex financial, privacy, data security and H&S procedures, • Maintain correct records & communications so they can be tracked effectively, • Proactively manage poor performance and act as a role model for your team, • Liase with Housekeeping management on daily basis to ensure outstanding guest experience, • Plan and communicate VIP arrivals to hotel team, • Walk about of the property and picking up on details which require attention as well as Health & Safety matters which need action. About You: As a Duty Manager, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Duty Manager. With this in mind, we are looking for a Duty Managers who: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their own work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests, • Already have hotel front office experience or have worked at a supervisory or management level. Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

General Manager Location: London Overall Earnings - Up to £58,000 per annum (depending on experience) + bonus The Role We're looking for a General Manager to join our team at Caravan. At Caravan, our leaders set the tone. As a General Manager, you'll deliver outstanding results across people, product, place, performance and profit. You'll lead from the floor: keeping every service flowing smoothly, building confident and happy teams and making sure our 'All Welcome' hospitality is felt by every guest, every day. What you'll do: As General Manager you are responsible for delivering exceptional hospitality experiences to our guests and team. To make that happen you'll: • Ensure our food, drink, and service standards are consistently delivered, • Recruit, onboard and develop confident, high-performing teams: making sure new hires feel welcome and everyone has clear training, reviews and development plans, • Drive sales, labour, GP, and wastage targets while protecting the Caravan culture, • Manage systems including Fourth, Harri, Mapal, Workvivo to oversee the rota, payroll and compliance, • Maintain property standards, health & safety, and compliance with EHO/Food Alert, • Lead management meetings, audits, and action plans About You: We hire for mindset, not just skill. To thrive as a General Manager, you should be: • An experienced and ambitious hospitality leader (with multi-shift or management experience), focused growing and developing your teams and site, • Confident leading teams, managing standards, and creating great guest experiences, • A culture ambassador: positive, approachable, and committed to Caravan's values, • Organised, commercially aware, and able to balance operations with people development What We Offer • Competitive overall earnings + bonus, • Career progression supported by leadership training and development, including our Leadership Development Programme, Train the Trainer, and Hospitality Programme., • Meals + drinks on shift, • 100% dining discount when visiting with family & friends, • Coffee discounts at Caravan Coffee Roasters, • Access to financial health, wellbeing, and mentoring support About us At Caravan, we believe hospitality is about more than just great food and drink, it's about people. Since 2010, we have been building award-winning restaurants and a specialty coffee roastery while investing in sustainability, diversity, inclusion, and community. We're also proudly B Corp Certified, which means we're committed to people and planet as much as we care about delivering genuine hospitality. Apply Now Caravan is an equal opportunities employer. We welcome applicants from all backgrounds and experiences. Apply today and take the next step in your management career as a General Manager at Caravan.

Amici Miei pizzeria is now looking for an assistant manager. Key Responsibilities • Shift Leadership: Run smooth, efficient opening and closing shifts, keeping energy high and motivating the team., • Delivery & Takeaway Operations: Oversee order dispatch, manage delivery driver logistics, and ensure pizzas leave the oven and reach customers at maximum speed., • Quality Control: Guarantee all pizzas comply with strict recipe, portion, and baking standards., • Guest Service: Welcome walk-in guests, handle phone orders, and efficiently manage the front counter and dine-in tables., • Operational Support: Support inventory management, weekly stock orders, and monitor labor costs., • Compliance: Enforce strict food hygiene (HACCP), kitchen safety, and general cleanliness standards Experience Needed Please send your cv if interested Amici Miei Team

We’re looking for someone who enjoys working as part of a team, isn’t afraid to get stuck in and takes pride in making sure everything runs smoothly. You’ll support the Site & Kitchen Manager with the day-to-day running of the store, helping the team do their best, keeping standards high and making sure every customer has a great experience. What you’ll be doing You’ll work closely with the Site & Kitchen Manager to help keep the store running smoothly day to day. • Support and lead the team – lend a hand where needed, help cover rota gaps and step up to take the lead when the manager is away., • Keep things running smoothly – help with opening and closing the store, making sure everything is ready for the day and our customers always feel welcome., • Help behind the scenes – support with baking, planning the days stock, stock checks, ordering ingredients for the market/kitchen., • Keep standards high – make sure food hygiene, health and safety guidelines are followed at all times., • Bring a positive attitude – lead by example, support your teammates and help create a friendly, welcoming place for both the team and our customers.

Kiez is a Berlin-inspired new opening coming to Notting Hill, built around a tight kebab-led menu, curated cocktails, standout German and Austrian natural wines, and a world-class sound system, all set within a seriously design-led space. At 35 covers with a terrace, this will be a small, high-energy restaurant with real identity, strong neighbourhood appeal, and the ambition to become one of West London’s most exciting new spots. As Assistant General Manager, you’ll support the General Manager in bringing the concept to life, shaping the culture and standards from day one, and delivering a brilliant all-round guest experience. What you’ll be doing: • Supporting the General Manager in the day-to-day running of the restaurant and helping shape the site from day one., • Leading from the floor and being a strong presence during service., • Working closely with the kitchen to keep service smooth, sharp, and consistent., • Helping build a team culture that feels positive, capable, and enjoyable to be part of., • Supporting recruitment, onboarding, training, and development as the team grows., • Maintaining high standards across service, presentation, cleanliness, and the overall running of the site., • Taking real ownership of compliance and day-to-day operational standards, with confidence around health and safety, food safety, and legal responsibilities., • Overseeing the day-to-day organisation of the site, from shift organisation and admin through to licensing, hygiene, and maintenance issues., • Handling guest feedback with confidence and good judgement., • Stepping up to run the restaurant in the General Manager’s absence. What you’ll bring: • Experience in a senior floor-based management role, ideally as an Assistant General Manager or Restaurant Manager within a quality London restaurant., • An interest in natural wine, particularly German and Austrian producers, would be a big plus., • A genuine love for restaurants that have identity, energy, and cultural relevance., • A strong floor presence and the ability to lead busy services with confidence, pace, and attention to detail., • High standards, good instincts, and a hands-on approach., • A natural ability to lead people - someone who can motivate a team, read a room, and create the right energy on shift., • The appetite to be part of an opening and all that comes with it., • Flexibility to work across 5 out of 7 days, including evenings and weekends., • Full UK right to work. What’s in it for you: • The chance to be part of one of Notting Hill’s most exciting new openings., • A competitive salary package., • The opportunity to help shape the culture, standards, and guest experience from the ground up., • Staff food on shift., • 50% staff discount., • Training, development, and progression opportunities as the business grows., • 28 days’ holiday, including bank holidays. If this sounds like your kind of place, we’d love to hear from you.

Lead and oversee the barber shop’s business operations, supporting effective day-to-day management and maintaining a high standard of customer service.

Join the best growing Pizza business in London! Assistant Managers Wanted! Are you a seasoned maestro of management with a passion for pizzas that transcend the ordinary? We're on the hunt for extraordinary Assistant Managers to join us across out venue. Why Us? Artisanal Excellence: Dive into the world of authentic Neapolitan pizza, where the dough is as important as the destination. Craft pizzas that redefine deliciousness with the finest ingredients at your fingertips. Bags of Autonomy: We believe in personalities as vibrant as our toppings! Bring your flair, your creativity, and your individuality. We're not just making pizzas; we're crafting experiences. Pioneer a Legacy: Be part of the vision supporting our GM's and FM's. This is not just a job; it's a chance to shape the future of one of the best pizzerias in the UK. What We're Looking For: Leadership Extraordinaire: Lead with passion and charisma. Motivate and inspire your team to deliver unparalleled dining experiences. Pizza Enthusiast: A love for Neapolitan pizza is non-negotiable. Your dedication to perfection will set the standard for the entire team. Autonomous Spirit: Thrive in an environment that encourages innovation. Your personality is your biggest asset, and we want you to shine! Perks: Top-tier Ingredients: Work with the crème de la crème of ingredients, turning them into culinary masterpieces that will have London talking. Team Collaboration: Be part of a close-knit family where everyone is as passionate about pizza as you are. Free food and drink on shift, plus discounts at all of our sites when not in work. Your Birthday off! Responsibilities: • Assist the General Manager in all aspects of the restaurant's operations, including food production, food preparation, customer service, and team management., • Ensure that FOH operates efficiently and meets all service and brand standards., • Manage and supervise the day to day operations of the FOH team., • Train and develop employees to maintain high standards of quality and service., • Assist the General Manager in implementing strategies to increase revenue and improve profitability., • Handle customer complaints and resolve issues in a timely manner., • Collaborate with the senior team to develop and implement policies and procedures. Qualifications: • Previous experience in a leadership role in the food industry, preferably in a restaurant or culinary setting., • Strong knowledge of food production and kitchen operations., • Excellent leadership and team management skills., • Ability to work in a fast-paced environment and handle multiple tasks simultaneously., • Strong communication and interpersonal skills., • Knowledge of food safety regulations and best practices. Job Types: Full-time, Permanent Benefits: • Free food on shift, • Employee discount off shift, • Tronc system which can add £2-£3 / hour Experience: • Restaurant management: 1 year (Required) Work Location: In person

Grosvenor Cleaning runs housekeeping and linen services for short-let property management clients across London. Small team, real clients, growing fast. This role sits directly beside the director — picking up operational projects, fixing how information moves around the business, and seeing things through without needing to be chased. What you’ll actually do • Own live projects end-to-end, • Help coordinate day-to-day operational directives so the right people have the right information at the right time, • Support marketing and client-facing projects when they land Who we’re looking for • You see something that needs doing and you do it — you don’t wait to be asked, • Strong, clear communicator across WhatsApp, email, and in person, • Organised enough to run multiple projects at once without dropping anything, • Comfortable in a small business where the structure is flat and the pace is real

As our Floor Manager, you will be supporting the Restaurant Manager in guiding the floor team and running a smooth operation. • Lead by example: Support the floor team, ensuring every guest receives a warm welcome and exceptional service, • Support the team: Make sure your team is familiar with service procedures, updated employee manuals, and provide necessary training. Your effort will ensure the reception team can confidently deal with guest queries and daily duties, • Operational excellence & communication: maintain effective communication between the team and senior management so that everything is excellently executed., • Assist and support training and development of all employees., • Deal effectively with customer complaints Required Qualifications & Experience • 2 year’s experience in a similar role, • Team management experience, • Excellent communication skills

£30,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 40 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • A supportive and fun work environment., • Opportunities for professional growth and development.

Summary of Position The Assistant Restaurant Manager owns guest-experience continuity from queue entry through seating, table journey and farewell. The ARM manages queue/waitlist accuracy, seating flow, table-time visibility, service recovery and guest-facing continuity during disruptions, while the Shift Leader owns floor execution, the Kitchen Manager owns kitchen execution and the Restaurant Manager retains full-store accountability. Key Performance Areas (KPAs) · Guest Journey & Queue Ownership · Seating Flow & Table-Time Control · Service Recovery & Guest Escalations · Playbooks & Disruption Continuity · FOH Leadership & Handover Duties & Responsibilities Guest Journey & Queue Ownership · Verify opening guest-flow deployment, queue tools and table-time visibility. · Own queue/waitlist accuracy, honest wait communication and seating flow from arrival through handover to the floor. · Activate PB1 Queue Overload when triggered and direct the guest-flow response; Shift Leader takes Door/queue backup and floor coverage. Seating Flow & Table-Time Control · Ensure guests are acknowledged within 10 seconds under normal conditions. · For waits above 15 minutes, ensure water is offered and extended-wait updates are given every 5 minutes. · Control call-to-seated handover within 2 minutes and monitor table times to intervene before guest-experience failure becomes visible. Service Recovery & Guest Escalations · Lead complaint/service recovery within published authority and escalate above limit to the Restaurant Manager. · Protect the rule that guests are not rushed and bills are presented only on request. Playbooks & Disruption Continuity · Own or coordinate ARM-triggered playbooks, including staffing shortage and accessibility/disability response where applicable. · Coordinate simultaneous playbooks and guest-facing continuity during equipment, technology, power and emergency disruption without losing role boundaries. FOH Leadership & Handover · Back up the Restaurant Manager on duty without taking over the RM's final accountability or Kitchen Manager command. · Develop Shift Leaders and FOH leaders through deployment, feedback, coaching and readiness observations. · Verify guest-flow close/handover and unresolved-case continuity without duplicating the Shift Leader's FOH close sign-off. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Guest arrival is acknowledged within 10 seconds under normal conditions and wait information remains honest. · Waits above 15 minutes receive water and extended-wait updates every 5 minutes; call-to-seated handover is within 2 minutes. · PB1 Queue Overload is activated by ARM when triggered and Shift Leader backup is deployed correctly. · Table-time risks and guest complaints are acted on before or at failure, within published recovery authority. · Guest-facing continuity is maintained through disruptions and playbooks without role-authority drift. · ARM handover is complete and does not duplicate Shift Leader FOH close ownership. Qualifications · For internal progression, hold current Shift Leader or approved Kitchen Manager certification and complete the ARM Development Plan. · Demonstrated ability to manage guest flow, service recovery, table-time decisions and FOH leadership under pressure. · Strong working knowledge of POS/table-time tools, queue management and relevant Failure Playbooks. · Complete current ARM certification before independent ARM duty. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong knowledge of guest-flow and waitlist control, table-time monitoring, recovery authority, accessibility response, staffing-shortage response and multi-playbook coordination. Current ARM certification is required before independent duty. Where It Leads Assistant Restaurant Manager (you are here) > Restaurant Manager (next) > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Restaurant Manager: · Assignment Policy: Complete at least one year as an ARM before permanent promotion unless an approved People OS exception applies; complete the 6-month Restaurant Manager Development Plan. · Swiss Butter Academy: Maintain current ARM certification and complete Restaurant Manager learning, full-store practical assessment and certification before independent RM duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Treelogy Specialty Coffee Treelogy is a specialty coffee shop focused on great coffee, genuine hospitality and creating a welcoming experience for every customer. We’re looking for a friendly, confident and outgoing Café Supervisor to join our team. This is a hands-on, customer-facing role with a strong focus on the till, customer experience and keeping service running smoothly. At Treelogy, we are committed to creating a workplace where our team feels valued, rewarded, and empowered to grow. As part of our team, you'll benefit from: • Competitive pay structure across all roles, • Tips shared fairly across the team, • Holiday pay, • Free staff meal and drinks during each shift, • Paid breaks, • Friends and family discount, • Full HR support through an independent HR consultancy partner, • Employee referral bonus scheme, • Opportunities to attend team events, including our annual team celebration and Christmas party, • Free tickets to the London Coffee Festival, • Private health insurance available, • Company pension scheme, • Paid training and development opportunities We regularly review our benefits package to ensure it remains competitive, fair, and aligned with both the needs of our team and the continued growth of the business. What you’ll be doing: Welcoming customers and taking orders accurately and efficiently Creating a warm atmosphere through friendly, genuine conversation Managing queues and keeping service flowing during busy periods Making recommendations and identifying appropriate opportunities to upsell Packing and checking food orders Communicating with the barista and wider team to ensure smooth service Handling customer questions and resolving issues professionally Supporting day-to-day café operations, including opening and closing duties Maintaining high standards of cleanliness, presentation and customer service What we’re looking for You’ll be someone who is positive, approachable and comfortable talking to people, while remaining calm and organised when the shop gets busy. Previous café, hospitality or supervisory experience is desirable. A general understanding of specialty coffee is beneficial, but we’re happy to support further learning and development. Most importantly, we’re looking for someone who takes pride in great hospitality, works well as part of a team and enjoys making customers feel genuinely welcome.

Assistant General Manager — Progression to General Manager MEAA London MEAA is looking for an ambitious, experienced Assistant General Manager to join our London restaurant with a clear objective: develop into the General Manager role within approximately 3–6 months. This is not a conventional AGM position. We are looking for someone capable of becoming the person ultimately responsible for one of our busiest restaurants. MEAA London is a high-volume operation serving approximately 4,000 covers per week, with around 150 covers and generating approximately £100,000 in weekly revenue. It combines the pace and complexity of a major-volume restaurant with the standards, attention to detail and personal service expected from a premium hospitality business. The opportunity You will initially work alongside the existing management team, learning the MEAA operation, culture and standards while progressively taking responsibility for the restaurant. The 3–6 month development period will cover the full GM remit, including: * Leading a large FOH and management team through high-volume services * Maintaining consistently high standards across up to 4,000 weekly covers * Taking ownership of guest experience and handling issues confidently * Recruitment, onboarding, training and development * Building a strong management and supervisory team beneath you * Rotas, labour deployment and productivity * Sales performance and commercial decision-making * Wage and operating cost control * Restaurant P&L understanding and accountability * Driving average spend and identifying revenue opportunities * Maintaining service, presentation, cleanliness and brand standards * Using guest feedback and operational data to improve performance * Working closely with the Head Chef and kitchen leadership * Developing regular customers and ensuring our best guests are recognised * Leading pre-shifts, management meetings and performance reviews * Taking increasing responsibility for the entire operation until ready to step into the GM position Who we’re looking for We are not looking for someone who simply wants their next AGM job. We’re looking for somebody who wants to run a substantial restaurant and can demonstrate that they have the potential to do so. You will probably already be a strong AGM, Deputy GM or experienced senior restaurant manager within a high-volume operation and feel ready for the next step. You should be comfortable operating in an environment doing £100k+ per week and understand that delivering 4,000 covers requires organisation, pace and strong management rather than simply being visible on the restaurant floor. You should be: * A strong and confident leader * Commercially aware * Highly organised * Excellent with guests * Comfortable managing and developing people * Calm during extremely busy services * Able to hold people accountable without creating a negative culture * Obsessed with consistency and detail * Comfortable working with numbers and KPIs * Able to identify problems before they become problems * Hands-on when necessary, without becoming trapped in individual sections * Ambitious enough to want responsibility for the whole business Experience in a high-volume premium restaurant, busy independent group or quality multi-site restaurant business would be particularly relevant. What success looks like This role comes with a genuine progression plan. During your first months you will be expected to demonstrate that you can progressively take ownership of: People → Service → Operations → Commercial Performance → The Entire Restaurant The intention is that, once you have demonstrated that you can consistently operate the restaurant to the required standard, you will progress into the General Manager position. This is therefore an opportunity for someone who is already close to GM level but wants the opportunity, support and scale to make that step. About MEAA MEAA is built around excellent food, atmosphere and genuinely warm hospitality. We want high standards without stiff or scripted service. Our managers are expected to know their teams, know their customers and create an environment where people enjoy working as much as customers enjoy visiting. As MEAA grows, there will also be opportunities beyond individual restaurant management for the strongest people within the business. Location: London Position: Assistant General Manager Progression: General Manager Expected development period: approximately 3–6 months Restaurant volume: approximately 4,000 covers per week To apply: Send your CV together with a short introduction explaining the size and type of operation you currently manage and why you believe you’re ready to progress into a GM role.

Job Opening: Supervisor- Bottega 35 Location: 35 Kensington High street, London W8 5EB Pay Rate: £15 per hour Bottega 35 London is looking for an energetic and reliable Supervisor to join our dynamic Management Team . This role is perfect for someone who enjoys working in fast-paced, customer-focused Hospitality environment. Skills and Experience Requirements -The Floor Supervisor is responsible for delivering exceptional guest service while overseeing the smooth flow of restaurant operations. Their primary duties include serving guests, managing service order , and ensuring an outstanding dining experience. -Floor Supervisor supports the daily operation of the restaurant by coordinating service, maintaining high service standards, and ensuring all service protocols are consistently followed. -Floor Supervisor also leads and supports the waiters and food runners by providing guidance on service procedures, allocating daily tasks, and overseeing essential operational duties such as cleaning, cutlery polishing , table preparation, and the other service maintenance responsibilities. They play a key role in ensuring the team operates efficiently while maintaining the highest standards of hospitality and presentation. Requirements: -A positive attitude and strong teamwork skills -Ability to work under pressure -Previous experience in a restaurant (training provided ) -Excellent communication and attention to detail Why join Bottega 35? -Competitive hourly rate of £15 per hour Supportive team and great working atmosphere -Opportunities for career growth within the company -It's in High Street Kensington very close to transports links -Free staffs meals prepared daily by our chefs

Our Management Team is searching for a competent and cheerful hospitality professional, committed and ready to help lead the team on the floor! Our mission is to deliver the best Polish food and drink in the UK, in an energetic and contemporary atmosphere with FANTASTIC service! Your job as Shift Supervisor is to lead the team on the floor and organise them in accordance with our procedures to achieve an efficient and smooth operation. We are getting busier and the team is growing, so there is a spot for every talent level and anyone with skill and ambition. If you believe friendly, professional service can be delivered by a team that is having fun at the same time, you are definitely a Mamuśka! candidate. If your idea is to get a job with fancy title, work less, take on less responsibility and make more because you are entitled to it, swipe left. Hope to see serious candidates with a great work ethic and a true love of people, as well as a love of hospitality, very soon!