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Job Title: Internal Account Manager Department: Sales & Operations Location: Office based - Brighton (this is not a remote working role) Employment Type: Permanent, Full-Time Driving License: A full UK driving license is preferred Job Overview The Internal Account Manager supports Relationship Managers by co-managing client accounts and delivering exceptional service. Acting as the primary daily point of contact for assigned clients, the role involves managing communications, addressing inquiries, and coordinating with internal teams to meet client expectations. The role aims to reduce the day-to-day workload of Relationship Managers, enabling them to focus on strategic growth and client acquisition and revenue generation. Key Responsibilities Client Account Management • Serve as a primary daily point of contact for clients, handling inquiries and requests., • Work closely with Relationship Managers to co-manage client accounts and ensure client satisfaction., • Build and maintain strong relationships with key decision-makers in assigned accounts., • Understand and document each client's unique needs to provide tailored solutions., • Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery., • Attend remote and onsite client meetings independently or alongside Relationship Managers as required., • Support Relationship Managers in identifying opportunities to promote Trident’s products and services., • Assist in preparing proposals, raising quotations, and managing tenders., • Maintain accurate and up-to-date client records, including managing, reviewing, and closing service tickets., • Source and specify IT hardware and software, negotiating the best prices and terms., • Act as a trusted advisor to clients, guiding them toward solutions that address their challenges., • Proactively manage complaints and escalations, working collaboratively with Relationship Managers, SLT and other internal teams to resolve issues efficiently., • Track escalations to resolution and follow up to ensure client satisfaction. Experience & Skills Required Experience: • Proven experience in business-to-business account management or customer-facing roles., • Organisational Skills: Detail-focused, demonstrated ability to effectively manage multiple tasks and priorities., • Independent Decision making. Utilise available tools, information, teams and resources to make informed decisions and demonstrate the ability to take the initiative., • Communication Skills: Excellent verbal and written communication abilities to engage with clients, stakeholders and internal teams., • Analytical Skills: Ability to assess client feedback, requests, and opportunities to provide actionable insights., • Valid driving licence. What Success Looks Like in This Role A successful Internal Account Manager should enable Relationship Managers to feel confident that their clients are being carefully looked after, with clear communication and seamless support. This includes demonstrating ownership of tasks and delivering measurable value to clients. The Internal Account Manager will be able to demonstrate: • Development of skills and knowledge for potential progression to a Relationship Manager role., • Improved client satisfaction and retention rates., • Identification and follow-through on opportunities for account growth., • Quality and promptness of administrative tasks, including CRM updates and ticket management. Benefits • 33 days of annual leave (including bank holidays), rising by one day per year of service up to 40 days., • Access to on-demand IT courses, practice tests and virtual labs., • Wellbeing - Access to Bupa EAP (Employee Assistance Program) for you and your family., • ‘Cycle to Work’ scheme., • Access to vendor pricing for personal IT hardware and software purchases., • Access to Microsoft Workplace Discount Program – Save up to 10% on Surface devices and 30% on Microsoft 365 subscriptions. Click here., • “Smart casual” dress code with dress down Friday raising money for the local charities., • ‘Refer a friend’ recruitment bonus scheme.

Senior Partnership Officer Location: Brighton Salary: £26,520 – £32,240 Our client is more than just an educational institution; they are a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, they offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Their commitment to excellence in creative arts education sets them apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Senior Partnership Officer, you will oversee the University’s educational partnership processes, including those with higher education institutions, accreditation and awarding bodies. You will advise and support partners to ensure processes are completed effectively and in line with regulatory requirements, while helping maintain academic standards and an excellent student experience. Working closely with Academic Services and the Provost’s Office, you will contribute to the development and quality of the University’s UK and international partnerships. What You'll Do: • Quality Assurance: Support the consistent implementation of our client’s Quality Assurance and Enhancement (QAE) policies and procedures at partner institutions, ensuring high academic standards and an excellent educational experience for students., • Advisory Support: Provide expert advice and guidance to partner institutions to support the effective completion of partnership processes, escalating matters where appropriate., • Relationship Management: Maintain positive and productive working relationships with educational partners (current and prospective) in the UK and internationally, as well as stakeholders across the University., • Compliance Oversight: Maintain compliance with regulatory and legislative requirements related to educational partnerships, escalating regulatory concerns appropriately., • Process Review and Enhancement: Support the ongoing review and enhancement of partnership policies and procedures in response to sector developments, regulatory changes and internal priorities., • Partnership Development: Support the development of new educational partnerships in line with the University’s strategic aims and the priorities of the Provost’s Office., • Data and Reporting: Coordinate effective data collection, monitoring and reporting on critical partnership activities and outcomes, supporting the Regulatory Returns Manager when required., • Experience of developing, implementing and reviewing QAE systems and processes, including working with external partnerships., • Working knowledge of the frameworks for UK and trans-national education, and the jurisdiction and powers of relevant professional, regulatory and statutory bodies., • Excellent administrative skills, including committee servicing., • Exceptional attention to detail., • Excellent communication skills, enabling you to build effective relationships and work collaboratively., • A solutions-focused mindset with a flexible approach to timely problem-solving., • Ability to plan, prioritise and organise workload, manage multiple deadlines and work autonomously., • Proven ability to analyse and present data to inform decision-making. They are a values-led organisation, meaning their core values underpin all that they do: Believe in Everyone, Challenge the Norm, Grow Together, Do The Right Thing, Own It. In addition to joining a committed and dedicated team, you will have access to: • 25 days holiday per year (FTE), • SMART pension They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Click apply and you will be redirected to our client’s careers site to complete your application.

ABOUT TRG We are Track Record Global (TRG) - experts in natural material supply chain assessments and delivering robust product compliance to a wide range of well known clients. We operate in a unique position between our clients and their suppliers leveraging our bespoke tech platform and highly trained assessor teams to mitigate risk and ensure compliance. We deliver services from Supply Chain validation, through to claim checking and the provision of Digital Product Passports. With increasing complexity around compliance and legislation and clients under more pressure to manage risk than ever before, we are focused on growing our client base and service offering - as well as further investment in technology - to deliver exceptional growth for the business and a continued excellent service for our clients. WHAT WE’RE LOOKING FOR We are seeking a Junior Client & Supplier Manager to join our Commercial team, reporting to one of our Client Managers. This role operates across both the Client & Supplier Engagement team - where advisors report into the position - and the Account Management team. It plays a key role in connecting these functions, leveraging detailed knowledge gained through direct engagement with client suppliers, while providing operational support to Account Management. The position also offers the opportunity to develop capability in direct client management over time. ABOUT THE ROLE • Client Manager to core timber accounts (largely non retail), • Deliver budgeted number, ensure forecast updated and accurate within monthly forecast cycle, • Responsible for contract renewals, price increases and other commercial negotiations, • Monthly, quarterly and annual planning cycle where appropriate, • Focus on ensuring excellent supplier engagement across all accounts to drive revenue and ensure efficient engagement to feed back to clients, • Develop clear reporting on supplier engagement metrics, • Maintain and develop clear comms with Client Managers, • Mentor and coach team of advisors to progress, • Work closely with Operations Team to support and flex resources between the team to deliver against changing business needs where possible. ABOUT YOU • Experience in client management, and dealing with multiple key stakeholders, • A great communicator who is happy to call or email clients and suppliers, • Highly organised, • Ability to work cross-functionally between two teams, • Ability to build strong relationships, both internally and externally, • Experience in line management, • Strong IT skills (advanced excel / google sheets would be of benefit, but it not essential) WHAT YOU’LL GET FROM US • Primarily remote working to begin with, however more face to face time is in our future vision, • 30 days holiday after one year of service, • Annual incentive plan (AiP), • Contributory pension scheme, • Healthcare cash plan, • Peer-to-peer recognition programme, • Together time, • Birthday lay in, • Helping hand loan scheme We look forward to receiving your application! Please note, that due to the volume of applicants, we will not be able to respond to every application with feedback - if you have not heard back from us within 10 working days of your application, please assume that you have been unsuccessful.

Global Account Manager In Brief We’re seeking a dynamic Global Account Manager to join our team, managing and growing a portfolio of large, market-leading international private medical insurers (IPMI) and multinational corporate clients. You’ll build trusted relationships, drive value, and deliver consistent, high-quality service that supports client needs while enabling Teladoc’s continued growth in the virtual care sector. Contract type: Permanent, full-time Annual salary: £50,000-£55,000 Annual bonus: subject to personal and business targets Hours of work: Monday to Friday 9am - 5.30pm (30 minutes unpaid lunch), 40 hours /w Work mode: Hybrid of home and Brighton (a minimum of 2 days per week in office) Role and Responsibilities • Manage and grow a portfolio of large international private medical insurers and multinational corporate clients., • Working with the key client and Teladoc stakeholders to manage and execute on renewals of all contracts in an organised, timely and commercially driven way., • Ensure client SLAs, performance targets and commercial obligations are met., • Develop clear account plans, tracking client financial performance and profitability., • Present and demonstrate our products and services, keeping clients informed on market trends and healthcare developments., • Produce and present high-quality client reports, ensuring they are clear, accurate and useful., • Work closely with internal teams to deliver timely, effective support to clients., • Manage day-to-day client communications, addressing queries and resolving issues promptly., • Identify opportunities to enhance client relationships, delivering value and supporting business growth., • Report regularly to the Director of Global Accounts on progress, opportunities, and risks for each account. Skills and Key Requirements • Experience delivering effective results within a global healthcare environment, including but not limited to international private medical insurance, virtual care delivery or the pharmaceutical sector or similar environments., • Experience working with international private medical insurance, virtual health or similar client-facing environments., • Proven track record of managing high-value contracts and growing corporate accounts., • Knowledge of supporting clients across multiple regions and understanding their unique challenges., • Strong commercial awareness and understanding of the insurance or healthcare industry., • Excellent communication and presentation skills., • Strong organisational and time management skills, with the ability to manage multiple priorities., • Confidence working with data and reporting., • Proficiency with Microsoft Office and the ability to learn new systems quickly., • Experience managing client escalations and problem-solving effectively., • Ability to work independently and collaboratively in a fast-paced environment. Why join Teladoc Health UK? • Be part of a Great Place to Work Certified organisation, committed to inclusivity and wellbeing., • Enjoy flexible hybrid/remote working within a supportive team environment., • Access comprehensive benefits, including private medical insurance, pension contributions, extended parental leave, and an employee assistance programme., • Engage in meaningful work, delivering impactful healthcare solutions to clients globally., • Join a growing, innovative organisation at the forefront of virtual healthcare. Our Employee Benefits include • Private medical insurance after probation, • Pension fully funded by Teladoc Health at 8% of qualifying earnings, • 25 days’ annual leave plus public holidays (pro rata if part-time or fixed-term), • Additional leave for parental, carer’s, compassionate, dependant, menopause and fertility support, • One week of study leave per year (pro rata), • Extended sick pay, • Employee Assistance Programme (mental health, financial, and legal advice), • Access to training and development opportunities, • Cycle to Work scheme, • Electric vehicle salary sacrifice scheme, • Employee referral programme, • Company laptop and equipment, • Free flu vaccinations, • One paid volunteering day per year, • Company events, • Any other benefits offered by Teladoc Health UK from time to time About Teladoc Health Teladoc Health is transforming how people access and experience healthcare. Recognised as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year. Being a NYSE listed company, Teladoc Health has experienced a continual growth in the last years reaching a revenue above $2.5B by leveraging its 2 decades of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans. Teladoc Health UK delivers a market leading suite of virtual care products and services into the UK market. Our clientele covers both private and public sector healthcare markets. We provide an innovative whole of health solution, covering physical, mental and wellbeing services, and enable patients to conveniently access our services through customer focused technology solutions. < Our Commitment to Equality and Diversity Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Teladoc Health UK.

Business Development Manager – Security Products Sales (CCTV & Access Control) Salary: £35k–£45k Basic (DOE) + 20% Commission While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Fuel Allowance: 45p per mile Location: Field-Based (Office 1–2 Days per Week) Do you specialise in security product sales? We're seeking a driven Business Development Manager to sell xrnqpay industry-leading CCTV, access control and security technology solutions on behalf of a rapidl...

Manufacturing Engineering Manager Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Are you a proven leader in electronics manufacturing, passionate about driving innovation and excellence in production processes? Our Client, a leading organisation in the electronics industry, is seeking an experienced Manufacturing Engineering Manager to spearhead their assembly operations. Known for fostering a culture xrnqpay of growth, cutting-edge technology, and col Please click on the apply button to read the full job description

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