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Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Field Sales Representative (AFH) Location: Tower Hamlets, London Contract Type: Permanent Coca-Cola Europacific Partners is looking for an enthusiastic and dedicated Field Sales Representative to join our inclusive and vibrant team. This full-time field sales role comes with a salary of £32,484 and many compelling benefits. About Your Role As a Field Sales Representative, you will report to a local Field Sales Manager and deliver sales targets within an existing customer base by maintaining ongoing relationships and creating new business opportunities whilst becoming an expert in the soft drinks category. The customers you will be interacting with will vary by location, but typically include a mixture of independent convenience stores, licensed pubs, bars, restaurants and cafes. You will focus on promoting brands and solutions that align with business objectives. LET’S TALK ABOUT YOU! • We provide comprehensive training along with all the tools and support you need to succeed. While previous sales experience is beneficial, it isn’t essential. We’re looking for someone who works well within a team, enjoys staying active, and thrives in a practical, hands‑on role., • You would need a UK driving license or equivalent, eligibility to work in the UK, and living within a 60 minute commute from the location of the role are also essential., • Influencing and negotiation skills, experience driving positive outcomes with customers and securing sales through commercial, fact-based conversations., • Experience with manual handling of products, point of sale and/or equipment in a fast-paced environment., • Proficiency in using digital technologies, such as iPhone and iPad, to support sales activities, communication, and reporting., • Strong ability to independently manage your workload and schedule while meeting key targets., • Ability to grow business through digital engagement, using technology to enhance customer relationships and drive sales., • Excellent prioritisation skills, ensuring efficiency and managing multiple tasks effectively. WHAT’S IN IT FOR YOU? In return for your commitment, in this role you will receive a base salary of £32,484 plus a bonus of up to £8,000 (OTE) and the following benefits: • Company car and fuel card, • iPad and iPhone for use with this role, • Pension plan and share plan, • 2 Paid Volunteering days per year, • 25 days holiday + bank holidays, • Flexible benefits include the ability to buy and sell annual leave, discounts scheme etc, • Leading-edge in-house training and development, • Development opportunities and fantastic local management teams to help support your career path WHY CHOOSE US FOR YOUR NEXT ROLE? We have an amazing culture at CCEP; to find out more make sure you check out the people stories on our website ___ The closing date for applications is 06/05/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to ___ We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Field Sales Representative (AFH) Location: Tower Hamlets, London Contract Type: Permanent Coca-Cola Europacific Partners is looking for an enthusiastic and dedicated Field Sales Representative to join our inclusive and vibrant team. This full-time field sales role comes with a salary of £32,484 and many compelling benefits. About Your Role As a Field Sales Representative, you will report to a local Field Sales Manager and deliver sales targets within an existing customer base by maintaining ongoing relationships and creating new business opportunities whilst becoming an expert in the soft drinks category. The customers you will be interacting with will vary by location, but typically include a mixture of independent convenience stores, licensed pubs, bars, restaurants and cafes. You will focus on promoting brands and solutions that align with business objectives. LET’S TALK ABOUT YOU! • We provide comprehensive training along with all the tools and support you need to succeed. While previous sales experience is beneficial, it isn’t essential. We’re looking for someone who works well within a team, enjoys staying active, and thrives in a practical, hands‑on role., • You would need a UK driving license or equivalent, eligibility to work in the UK, and living within a 60 minute commute from the location of the role are also essential., • Influencing and negotiation skills, experience driving positive outcomes with customers and securing sales through commercial, fact-based conversations., • Experience with manual handling of products, point of sale and/or equipment in a fast-paced environment., • Proficiency in using digital technologies, such as iPhone and iPad, to support sales activities, communication, and reporting., • Strong ability to independently manage your workload and schedule while meeting key targets., • Ability to grow business through digital engagement, using technology to enhance customer relationships and drive sales., • Excellent prioritisation skills, ensuring efficiency and managing multiple tasks effectively. WHAT’S IN IT FOR YOU? In return for your commitment, in this role you will receive a base salary of £32,484 plus a bonus of up to £8,000 (OTE) and the following benefits: • Company car and fuel card, • iPad and iPhone for use with this role, • Pension plan and share plan, • 2 Paid Volunteering days per year, • 25 days holiday + bank holidays, • Flexible benefits include the ability to buy and sell annual leave, discounts scheme etc, • Leading-edge in-house training and development, • Development opportunities and fantastic local management teams to help support your career path WHY CHOOSE US FOR YOUR NEXT ROLE? We have an amazing culture at CCEP; to find out more make sure you check out the people stories on our website ___ The closing date for applications is 06/05/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to ___ We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you! Do you have a personality with the power to influence and connect? Can you sustain the pace to keep on growing? Will you make an impact with your desire to win? Field Sales Representative (AFH) Location: Tower Hamlets, London Contract Type: Permanent Coca-Cola Europacific Partners is looking for an enthusiastic and dedicated Field Sales Representative to join our inclusive and vibrant team. This full-time field sales role comes with a salary of £32,484 and many compelling benefits. About Your Role As a Field Sales Representative, you will report to a local Field Sales Manager and deliver sales targets within an existing customer base by maintaining ongoing relationships and creating new business opportunities whilst becoming an expert in the soft drinks category. The customers you will be interacting with will vary by location, but typically include a mixture of independent convenience stores, licensed pubs, bars, restaurants and cafes. You will focus on promoting brands and solutions that align with business objectives. LET’S TALK ABOUT YOU! • We provide comprehensive training along with all the tools and support you need to succeed. While previous sales experience is beneficial, it isn’t essential. We’re looking for someone who works well within a team, enjoys staying active, and thrives in a practical, hands‑on role., • You would need a UK driving license or equivalent, eligibility to work in the UK, and living within a 60 minute commute from the location of the role are also essential., • Influencing and negotiation skills, experience driving positive outcomes with customers and securing sales through commercial, fact-based conversations., • Experience with manual handling of products, point of sale and/or equipment in a fast-paced environment., • Proficiency in using digital technologies, such as iPhone and iPad, to support sales activities, communication, and reporting., • Strong ability to independently manage your workload and schedule while meeting key targets., • Ability to grow business through digital engagement, using technology to enhance customer relationships and drive sales., • Excellent prioritisation skills, ensuring efficiency and managing multiple tasks effectively. WHAT’S IN IT FOR YOU? In return for your commitment, in this role you will receive a base salary of £32,484 plus a bonus of up to £8,000 (OTE) and the following benefits: • Company car and fuel card, • iPad and iPhone for use with this role, • Pension plan and share plan, • 2 Paid Volunteering days per year, • 25 days holiday + bank holidays, • Flexible benefits include the ability to buy and sell annual leave, discounts scheme etc, • Leading-edge in-house training and development, • Development opportunities and fantastic local management teams to help support your career path WHY CHOOSE US FOR YOUR NEXT ROLE? We have an amazing culture at CCEP; to find out more make sure you check out the people stories on our website ___ The closing date for applications is 06/05/26. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to ___ We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.

🚀 Enterprise Account Manager – Connectivity / Network Solutions | UK (Hybrid – Norwich) 💼 £60,000 – £70,000 basic + quarterly bonus We’re working with a growing specialist technology provider to hire an Enterprise Account Manager to manage and develop a portfolio of key customers across the shipping, logistics and transport sectors. This is a fantastic opportunity for someone who enjoys building long-term enterprise relationships, driving account growth and working on solutions that are critical to operational performance. 🔍 The Role You’ll take ownership of a number of strategic enterprise accounts, focusing on retention, growth and long-term value. Working closely with technical and delivery teams, you’ll act as a trusted advisor, helping customers optimise their connectivity and communications environments while identifying opportunities for expansion. Key responsibilities: • Manage and grow a portfolio of enterprise customers, • Build strong relationships with senior commercial and technical stakeholders, • Identify and drive upsell and cross-sell opportunities, • Lead account planning and customer engagement strategies, • Work with internal teams to deliver tailored solutions, • Travel as required across the UK and occasionally EMEA ✅ What they’re looking for • Experience in an Enterprise Account Manager or similar role, • Background in technology sales (e.g. networking, telecoms, connectivity, infrastructure or similar), • OR strong experience within the shipping, logistics or transport sectors, • Proven ability to grow and develop existing accounts, • Strong stakeholder management and relationship-building skills, • Commercially driven with a consultative approach 🌟 Why consider this role? • Manage high-value, strategic enterprise accounts, • Work within a specialist, growing technology provider, • Opportunity to operate in a relationship-driven, consultative role, • Strong internal support across technical and delivery teams, • Competitive package with quarterly bonus structure, • Hybrid working with regular access to the Norwich office

Role: Service Delivery Manager Location: Norwich (Hybrid) Salary: Up to £40,000 I'm currently supporting a specialist technology services provider seeking an experienced Service Delivery / Service Operations Manager to oversee end-to-end managed support services across a portfolio of cl

What you'll be doing as a Change Delivery Manager Leading end-to-end delivery across business change projects Driving business change, particularly across technology-focused projects Leading planning, tracking, reporting and change activity for senior management Working with cross-functional t

Cyber & Technology Resilience Architect - Manager United Kingdom (Multiple offices 2 days/week onsite) Salary:£90,000 £100,000 baseAre you a Cyber Resilience leader looking to make a significant

Cyber & Technology Resilience Strategist ManagerLocation:UK (Multiple Offices) |Hybrid:2 days/week on-site Salary:£90,000 £100,000 baseWe are hiring on behalf of aTop 4 global co

Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in London Norwich as an Assistant Manager!. Deputise for the S

A specialist technology firm in the offshore wind sector is seeking a Key Account Manager to manage and grow key client accounts.

We’re recruiting for a commercially driven client facing Key Account Manager to join a specialist technology business supporting the offshore wind sector.

The Role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. Key Responsibilities • Provide administrative support to Solutions and Marketing Team, • Assist with the creation, tracking, and follow-up of sales opportunities and proposals, • Maintain regular communication with customers to ensure satisfaction and engagement, • Identify opportunities to cross-sell or upsell additional services, • Assist in planning and supporting account plans, • Ensure customer orders and service cases are complete and accurate before handover, • Liaise with internal departments to coordinate service delivery and resolve queries, • Support the onboarding of new customers, ensuring a smooth and professional experience, • Help maintain internal documentation, CRM, knowledge bases, and process guides, • Co-ordinate the scheduling of internal / external meetings, including assistance with agendas and follow-ups, • Participate in training and development activities to build product and process knowledge Key Skills • Strong organisational and time‑management skills, • Excellent written and verbal communication, • High accuracy and attention to detail, • Ability to prioritise and manage multiple tasks simultaneously, • Proactive approach to problem‑solving, • Strong interpersonal skills and confidence interacting across teams, • Competent in producing reports, presentations, and structured documentation, • Relationship‑building and customer service skills, • Ability to work under pressure and meet deadlines, • Process‑driven mindset with ability to follow structured workflows, • Understanding of end‑to‑end sales processes and sales cycles, • Familiarity with CRM systems and pipeline management, • Knowledge of quoting, proposal creation, and contract processes, • Basic awareness of marketing–sales alignment (lead management, campaigns, events), • (Desirable) Knowledge of IT / Managed Services environment The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

PPI Engineering Ltd has the experience and capability to deliver innovative, reliable, high efficiency solutions to every customer. With an established track record in the design and supply of both medium and high voltage motors, generators and associated equipment, PPI also offer a full service and support package for all electrical rotating plant and accompanying equipment. PPI supplies the power generation sectors, including renewables, oil & gas, the process sectors, mining sectors and defence, as well as providing high technology support and solutions for all rotating electrical machines, control & protection systems, and power electronics. The Role You will be responsible for assembling, testing, and inspecting a range of electronic products and final unit instruments. You will ensure each product meets the highest quality standards supporting smooth progression through inspection and release through working from detailed documentation and use of appropriate equipment. Duties will include but not be limited to: Assembling, testing and inspecting a range of electronic products. Liaising with the Senior Design Engineer and Project Manager. Developing internal procedures and standards as required. Updating and maintaining manufacturing procedures as required. Identifying faults and supporting Senior Design Engineer in diagnostics. Candidate requirements Qualifications and experience: Typically, HND, BTEC, degree, or equivalent apprenticeship in electronic engineering. At least three years experience in an electronics assembly environment is desirable. Technical Skills: Hand soldering and rework of surface mount components. Use of diagnostic tools including multimeters and oscilloscopes for circuit testing and fault finding. Understanding technical documentation including circuit schematics and PCB layouts. Soft Skills: Strong problem-solving abilities including curiosity and attention to detail. Good communication and interpersonal skills. Careers - PPI Engineering Ltd - Rotating Machines, Motor and Generators TPBN1_UKTJ

Drive growth at the forefront of critical energy infrastructure and advanced control systems. This is a standout opportunity for a commercially driven Sales Manager to shape growth within a highly technical, future-focused environment. You will play a key role in winning and delivering complex projects across the global energy and industrial sectors, working alongside expert engineering teams. If you thrive on building relationships, closing high-value deals, and influencing strategy, this role offers both challenge and progression. Key Responsibilities Lead sales activities to achieve revenue and margin targets Generate and track opportunities using CRM systems Develop accurate sales forecasts and pipelines Build strong client relationships across key sectors Produce high-quality technical and commercial proposals Identify and pursue new markets and business streams Collaborate with engineering teams on tailored solutions Support bid processes, presentations, and negotiations Gather market and competitor intelligence Travel across the UK and internationally as required Qualifications & Requirements Technical or engineering background (HND/Degree or equivalent) Experience in energy, oil & gas, nuclear, renewables, or similar sectors Proven success in technical sales or account management Knowledge of automation, control systems, or safety solutions Strong commercial awareness and negotiation skills Confident communicator with stakeholder influence ability CRM and Microsoft Office proficiency Self-motivated with a target-driven mindset Willingness to travel with a valid UK driving licence Team-oriented with strong organisational skills What’s in it for you The energy sector offers long-term stability, innovation, and the chance to contribute to critical global infrastructure. With ongoing investment in renewables and industrial transformation, this is a sector defined by growth and opportunity. Competitive salary and benefits package Strong career progression opportunities Exposure to global projects and clients Hybrid and flexible working approach Work on complex, high-impact systems Supportive and collaborative culture Ongoing professional development Access to cutting-edge technologies Company Overview Our Client is a specialist systems integrator delivering advanced control and safety solutions for complex, safety-critical environments. Operating across the global energy and infrastructure sectors, they combine engineering expertise with innovative technology to deliver full turnkey solutions. With a strong reputation and a collaborative culture, they offer an environment where professionals can grow, contribute, and work on impactful projects. Interested? Please contact Emily Warner on (phone number removed) or email

The Role As a Professional Services Manager, your primary responsibility is to ensure the successful implementation and execution of professional services to our clients. These span across traditional engineering projects such as Microsoft Azure platform implementation and on-premise infrastructure upgrade, into Cyber Security operations, such as MFA enablement projects and Business Continuity consultancy. . You and your teams will work closely with clients across various industries to understand their goals, tailor solutions, and ensure successful project outcomes. Internally, you’ll support pre-sales efforts, enable customer success, and continuously improve service offerings. You will ensure that all projects and small works are scheduled and delivered on time, within budget, and to the highest standards of quality and customer satisfaction. You will be accountable for departmental revenue targets, resource planning, and performance against SLAs and KPIs. This role is a line management role, but you will also be required to demonstrate technical leadership and develop solutions to the issues which may develop whilst the team are working on complex projects and tailoring tech solutions for our clients. Line management responsibilities will see you influence and guide team members on best practice to support their development, directly impacting the efficiency and continuous improvement of service delivery across the teams. This role requires a balance of strategic vision, operational discipline, and hands-on leadership. The ideal candidate is customer-focused, analytical, and skilled at managing multiple projects and priorities. As a member of the Management Team, you will work cohesively with other managers to ensure company initiatives are being met and contribute ideas and solutions to continue making improvements. Key Responsibilities • Overall management of the delivery of Professional Services, • Take responsibility for departmental time utilisation, • Evaluating and refining service delivery processes to improve efficiency, scalability, and client satisfaction, • Managing the capacity model and forecasting resource requirements, • Data analysis and reporting on KPIs, resource, project status,, • Ensuring that departmental budgets are met, • Acting as escalation point for team members or customer concerns relating to delivery of works, • Provide regular training and support to develop the team’s skills, • Represent the professional services function in client meetings and strategic reviews, • Complete NCs and IOs relating to delivery of professional services, • Complete monthly 1-1s and bi-annual career conversations, • Manage department staffing levels, accounting for shift patterns and holidays, • Liaise with other departments and managers to seek and implement company improvements Key Skills • Strong understanding of ISO 9001 and ISO 27001 frameworks, • Proven experience in a management or leadership role, • Excellent time management and organisational skills, • Proven track record of managing complex, client-facing projects and delivering successful outcomes, • Extensive hands-on experience with Microsoft desktop and server operating systems, • Solid practical knowledge of firewalls, network switches, and IP networking, • In-depth experience with Microsoft 365 and Azure technologies, including Azure Virtual Desktop (AVD), • Demonstrated experience in developing and implementing company policies and procedures The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Job Title: 2nd Line Support Technician Contract Type: Permanent Full-Time Salary: Negotiable dependent on experience Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Norwich - Office based Working Hours: Shift based between (Apply online only) What to wear: Smart casual The Role As 2nd Line Support Technician you will be the go-to problem solver, tackling a diverse range of customer IT support cases within our service level agreements. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each challenge with efficiency and professionalism. The position entails assisting colleagues within the department across a range of technologies and serving as the escalation point to assume responsibility for and resolving long-standing, more complex issues. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities • To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements, • To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy, • To resolve cases raised through our Proactive Monitoring system, • Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs, • Achieving individual KPIs and in turn contributing to the success of the department, • Attending customer premises when required, this could include troubleshooting hardware problems within Servers or Network Infrastructure such as RAM, motherboards or Hard Drive Failures, • Attending ICT meetings with Account Managers to provide technical advice and guidance to customers, • Raising opportunities with Account Managers to drive forward customer infrastructure enhancements and being proactive with recognising areas of improvement, • Administrating, configuring, and managing customer backup systems, • Administrating, configuring, and managing core network infrastructure of customer equipment, • Working with supplier support contacts to resolve complex technical issues, • Taking ownership of cases escalated within the department that require enhanced technical knowledge, • Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation, • Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditation's Skills, Knowledge & Experience • Proven experience supporting, maintaining and configuring Desktop Devices and Windows Server Environments, • Experience with Microsoft Server Operating Systems including setup, configuration, and support, • Experience with Office 365 platform including setup, configuration, and support, • Experience with 3CX phone systems including setup, configuration, and support, • Experience with RDS environments including configuration and support, • Experience with LANs, WANs & Internet Technologies The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: Video call over MS Teams with the Hiring Manager & Team Leader Final interview: Site based meeting with the Hiring Manager & Team Leader About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Are you a Field Sales Manager with strong experience in selling UPS and DC power systems, looking to work with cutting-edge energy solutions?. Key Responsibilities for this Field Sales Manager job based in Hertfordshire are:. Requirements for this Field Sales Manager job are:.

We are working with a global technology consultancy that is looking to appoint a. This is a senior, client-facing role responsible for managing a high-value strategic account while driving growth and ensuring the successful delivery of complex technology services and software solutions. You will wor

Senior Business Development Manager – Rail Technology. Unlike traditional rail suppliers, they are entering the market with proven technology developed in other industries and are now scaling their presence. A technology-led engineering business bringing high-performance, mission-critical systems

An exciting opportunity for an experienced Account Manager, Bedford, Bedfordshire is available to lead a high-performing team within a fast-paced electronics manufacturing environment. The Account Manager, Bedford, Bedfordshire role is responsible for maintaining and developing key accounts, ensurin

Senior Business Development Manager - Fleet Technology & Services. Founded in technology and coupled with the very best customer care, their solutions are saving large fleets huge costs, both direct and indirect. Working with your manager and the marketing team, you will target mid to large fleets a

Our client, a well-established Electronic Components Manufacturer specialising in connectors and electromechanical products, is seeking a Product Manager – Connectors to join their team on a permanent basis in Surrey. Key responsibilities of the Product Manager – Connectors job based in Surrey:.

As a Technical Sales Manager, you will work closely with a broad range of industrial and technology-focused customers. Technical Sales Manager – Embedded Systems - Remote UK. A leading specialist in advanced technology solutions is seeking a dynamic Technical Sales Engineer to join their embedded

Regional Business Development Manager – Industrial Power. An exciting opportunity has arisen for an experienced Regional Business Development Manager to join a growing organisation specialising in industrial power and power electronics solutions. To apply for this Regional Business Development Man

An exciting opportunity has arisen for an experienced and dynamic.UK Sales Team, covering South West, including Oxfordshire, Wiltshire, Hampshire, Devon, Cornwall and a large portion of Wales.Reporting to the Director of Sales UK & ROI, you will drive sales and profitability across the region, launc

Trusted by organisations across the globe, we help protect people, operations, and critical information through powerful, future‑focused technology. Regional Sales Manager – United Kingdom. Experience in a sales or business development role, ideally within technology, security, or B2B solutions.

Our client, who are a global leader in colour management solutions across industries such as print, packaging, textiles and plastics, are looking for a Business Development Manager – Print & Packaging to join their team on a permanent basis in either the UK, France, or Italy. Responsibilities of t

This is an exciting opportunity for a proven Programme Manager to lead multi‑project delivery within a portfolio that includes internal transformation, regulatory change, new client onboarding, and large‑scale improvements to pension administration processes and technology. As Programme Manager,

Project Manager is responsible for managing large and complex technical projects, leveraging project management best practices to drive continuous improvement, and ensuring high-quality outcomes. The Sr Project Manager is expected to weigh the interests of multiple stakeholders, act with the highest

Identifying and passing on expansion opportunities to Specialists and Account Managers. Opportunity to join an epic business as a Cisco Technical Success Manager within a key team where you will work with many different parts of the team to assist clients in maximising their use of Cisco products an

If you're interested in this Business Development Manager role based in Buckinghamshire, apply now!. They are looking for a Business Development Manager to focus on new logo sales and winning mid-market clients. In this Business Development Manager role, you will:.

Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification xsrmqjs based obligations.

We are looking for an organised, detail-driven MIS & Data professional to lead and enhance our Management Information Systems across all Trust schools.This is a key role ensuring high-quality data management, accurate reporting, and full compliance with statutory requirements.Make your application a

Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations.

Company Profile: Total IT is an award-winning technology services and systems integration business founded in 2006, with offices in Bedford, London, and Dubai. We operate at the intersection of IT, cyber security, networks, and smart building technology, supporting some of the largest and most com

An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy -

Business Development Manager - Cyber Security Services/productsWere partnering with a fast-growing cyber security startup looking to make its first commercial hire a high-impact New Business Sales Executive who wants more than just another sales role.

Role & Company OverviewOur client, IT services company specialising in front to back office data integrations, is recruiting for a Product Manager to join the team.

The Role of Digital, Data and Technology Manager. They are seeking a Digital, Data and Technology Manager for their London office, with hybrid working. To apply for this Digital, Data and Technology Manager role, please submit your CV.

As a Customer Success Manager (CSM) at Riverbed, you are accountable for ensuring customers realize verified value from the Aternity platform.

Operations Technology is the core engine behind On’s supply‑chain infrastructure. You will be instrumental in transforming On’s supply‑chain technology into a strategic competitive advantage by guiding the team’s execution and technical strategy. A background in retail or fast‑moving con

We are recruiting a Project Manager to join the D&T team, reporting into the Director of Projects. This role will also work with PMO Manager to Maintain Project reporting and ensure projects are delivered in line with GWS Project governance.

Global Digital & Technology Manager. Align client needs with CBRE’s digital & technology platform, governing and innovating across all technology domains to drive compliance, data management, strategic transformation, and secure, effective solutions. We are recruiting a Digital and Technology Mana

Technology Operating Model Manager - Resources Industry. Your responsibilities as a technology operating model manager will include:. Partner with technology and business leaders to architect “how” technology functions unlock business value and agility through the right operating model blueprint