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haart Estate Agents in Enfield are growing and looking for an ambitious and driven individual to join their team. The Trainee Estate Agent role is focussed on canvassing and prospecting for new vendors in the area. You will learn and develop the skills to generate business and increase market share in the Enfield area. Apply today to start your career in Estate Agency and contribute to a growing business. Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for sales, property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry. As a Sales Adviser at haart Estate Agents in Enfield you will receive: • £25000 basic salary, • Complete on target earnings of £42000 per year, • Additional commission scheme, • Access to company-wide incentive programmes., • 30 days annual leave (includes bank holidays*), • Enrolment at the Spicerhaart Learning & Development Centre, • Continued training as you grow and develop within your role, • Career progression opportunities, • Employee Assistance Programme (24/7 access to our confidential helpline), • Eye care*, • Employee Referral Bonus, • Company Pension Scheme, • Personal ‘Talk Time’ with our CEOs, • Opportunity to earn a place in the CEO Exclusive Achievers Club, • Purpose-built training location, • Industry-leading training delivered through one-to-one and group sessions, • Day-to-day learning led by our industry experts, • Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance, • Ensuring that your daily/weekly/monthly business targets are always met., • You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation., • Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch., • Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained., • Attend the Morning Meeting prepared with updates on the week’s valuation pipeline., • Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost., • Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities., • Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis., • Managing and responding to intranet leads daily., • Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity., • Generate referral business through first class customer engagement., • Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage., • Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed., • Passion, • Ambition, • Drive, • Strong work ethic, • Positive mindset, • Professional, • Good communicator, • People skills, • Customer-focused To be eligible to apply for this role, you will need: • Full, clean UK driving licence., • Access to your own vehicle, which must be in good condition., • Ability to work both independently and within a team., • Basic IT proficiency and a keen eye for detail., • Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006., • Evidence of right to work in the UK, such as:, • Passport, or, • Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note : If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

ICLR is looking for a proactive and detail-oriented Marketing and Administrative Assistant to support our marketing, customer subscriptions management, and finance functions. The role reports to the Finance and Office Manager. This is a full-time position at 35 hours per week with core hours from 10 to 4. The role is based in Chancery Lane, London. At present, the offices are open from Tuesday through Thursday with employees working offsite or from home on Monday and Friday. ICLR is a legal charity set up in 1865 to publish law reports of the judicial decisions of the Superior and Appellate Courts in England and Wales. Its mission is to support the legal profession and the administration of justice by providing the official law reporting service in a convenient form and at a moderate price. This position is ideal for someone looking to develop their digital marketing skills and to build their understanding of customer and subscriptions management and financial systems. We expect strong numerical skills and demonstrable skills in handling and analysing data. You’ll play a crucial role in supporting marketing campaigns, developing marketing assets, monitoring and reporting on marketing and subscriptions activities, managing financial processes, and contributing to the overall success of our publishing business. Key responsibilities Digital Marketing: (approx. 50%): • Assist in the execution of digital marketing email campaigns, • Collaborate with external agency partners to support campaign management, • Implement the social media calendar set by the Senior Marketing Manager, • Monitor and update content on the company website using CMS tools, • Create assets for email and social media in Canva, • Collate marketing metrics for marketing reports, • Support SEO and paid advertising initiatives (e.g., Google Ads, LinkedIn campaigns), • Update and maintain CRM/email marketing systems (Salesforce, Mailchimp) and ensure accurate customer segmentation, • Undertake list research to maintain a steady flow of new contacts into the CRM/marketing systems, • Organise attendance of ICLR team members at overseas conferences, this includes accommodation and travel, • Organising marketing meetings and customer meetings, • Managing promotional goods and resources, • Handle bank reconciliation and transaction reconciliation for Stripe payment processing, • Maintain sales spreadsheets for online customers, • Assist the team with the annual renewal run and other invoicing requests, • File all bank statements, both electronic and paper copies, • Help handle Purchase Ledger Payments when asked, • Sending PL remittances to suppliers and keeping contact details up to date, • Check shared inboxes and handle incoming requests/forward to right contact, • Handle and direct telephone queries, • Order first aid and stationery supplies as requested, • Act as Display Screen Equipment lead and ensure staff have a current assessment, • UK work authorisation is required, • Educated to a degree level, • Experience in Marketing, Publishing, Communications or related field desired, • Working knowledge of Canva and Wordpress is desirable but not necessary, • Experience using Sage200 or other accounting software is desirable but not necessary but strong numerical and data handling skills are essential, • Strong attention to detail, • Excellent time management skills and the ability to work efficiently across various teams, • Confident communication skills dealing with customer queries The starting salary is £28,000+ depending on experience. We will be closing applications on September 12th.

Are you passionate about property and people? Ready to kickstart or grow your career in lettings with a supportive and ambitious agency? We’re looking for a motivated Lettings Adviser to join our dynamic team at haart and help landlords and tenants find their perfect match. Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry. If you’re eager to build a rewarding career in lettings with a company that values your ambition and energy, apply today! As a Lettings Adviser at haart Estate Agents in Dulwich, you will receive: • £25000 basic salary, • £37000 On target earnings, • Additional commission scheme, • Access to company-wide incentive programmes., • 30 days annual leave (includes bank holidays*), • Enrolment at the Spicerhaart Learning & Development Centre, • Continued training as you grow and develop within your role, • Career progression opportunities, • Employee Assistance Programme (24/7 access to our confidential helpline), • Eye care*, • Employee Referral Bonus, • Company Pension Scheme, • Personal ‘Talk Time’ with our CEOs, • Opportunity to earn a place in the CEO Exclusive Achievers Club, • Purpose-built training location, • Industry-leading training delivered through one-to-one and group sessions, • Day-to-day learning led by our industry experts, • Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance, • Ensuring that your daily/weekly/monthly business targets are always met., • Ensuring that all call out campaigns targeted at properties for let are fulfilled., • Attend the Morning Meeting prepared with updates on the week’s pipeline., • Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way., • Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities., • Managing and responding to intranet leads daily., • Generate referral business through first class customer engagement., • Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage., • Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities are identified., • Passion, • Ambition, • Drive, • Strong work ethic, • Positive mindset, • Professional, • Good communicator, • People skills, • Customer-focused To be eligible to apply for this role, you will need: • Full, clean UK driving licence., • Access to your own vehicle, which must be in good condition., • Ability to work both independently and within a team., • Basic IT proficiency and a keen eye for detail., • Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006., • Evidence of right to work in the UK, such as:, • Passport, or, • Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note : If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Are you an accomplished Lettings Branch Manager with a passion for leading and driving success? We are looking for a dynamic, experienced Lettings Branch Manager to join our team and make an impact at the heart of our business. With your expertise, you’ll elevate the branch to new heights, building on our strong reputation and continuing our journey of growth. If you’re ready to lead by example, inspire your team, and take on a role where your experience truly makes a difference, we want to hear from you! Benefits of being a Lettings Branch Manager at haart Estate Agents in Hornchurch: • Complete on-target earnings of £60,000, • £2,500 for your first 3 months of employment, whilst you build your pipeline, • Uncapped commission scheme, • A Company Car, or a monthly car allowance, • Elite bonus scheme, • Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday Your additional benefits as a Lettings Branch Manager at haart Estate Agents in Hornchurch: • 30 days annual leave (includes bank holidays*), • Enrolment at the Spicerhaart Learning & Development Centre, • Continued training as you grow and develop within your role, • Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership, • Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment, • Employee Assistance Programme (24/7 access to our confidential helpline), • Eye care, • Employee Referral Bonus, • Company Pension Scheme, • Personal ‘Talk Time’ with our CEOs, • Opportunity to earn a place in the CEO Exclusive Achievers Club, • Opportunity to earn a place on the plane for the Spicerhaart 2025 Incentive Trip to Vietnam, • Leading daily meetings with the Lettings team, • Coaching the team to achieve KPI’s, • Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings), • Encourage your teams development and progression, • Strong focus on generating new and repeat business, • Developing and maintaining strong relationships with Landlords and Tenants, • Liaising with Tenants and arranging property viewings in line with their needs, • Negotiating offers and agreeing new tenancies, • Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager at haart Estate Agents: • Full UK Driving Licence for a manual vehicle, • Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher, • Works well with others to create a team spirit and an enjoyable working environment., • Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other, • The ability to create and action business plans relevant to your branch, • The ability to monitor and assess performance of local competitors, • A strong understanding of current legislation related to Residential Lettings, • Ability to manage time sensitive and high volume workloads, • A reputation for delivering outstanding customer service, • Ability to work under own initiative, • Good telephone manner, • Strong IT skills (Basic Microsoft Packages), • Attention to detail The Finer Details: We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: • Full UK Driving Licence, • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006), • Proof of Address, • National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Associate Brand Protection Analyst - Italian Fluency Check out the role overview below If you are confident you have got the right skills and experience, apply today. London, UK or Wilmington, Delaware (US) Monday-Friday, Standard Working Hours Hybrid Work Model (3 days onsite/ 2 days remote) Want to be part of something bigger? We do too. If you want to contribute to a global success story, you’ll fit right in at CSC. As the world’s leading provider of business, compliance, tax, and digital brand services, we partner with more than 90% of the Fortune 500 companies and employ 8,400+ people around the globe. As an Associate Brand Protection Analyst, you will be working with existing members of the Enforcement team to assist with the takedown of fraudulent websites, Social Media profiles or posts and infringing listings on e-commerce sites. Additionally, you will liaise with customers and internal colleagues to assist the company and the customer in achieving their goals. Some of the things you'll be doing... Providing a primary point of contact for clients; ‘Lead Analyst’ role Analyzing the content of websites and e-commerce listings to identify infringing content Online research into e-commerce sites and hosting providers to assess the methodology for the removal of infringing content Communication with e-commerce sites and hosting providers, both by telephone and e-mail, as part of the process for the instruction of takedowns Communication with customers around specific cases, outcomes and to gain product knowledge Review enforcement reports and results with clients, identify trends, give context around any unusual activity in a service (e.g. increase in listings on certain sites). Suggest minor strategic changes - e.g. shift of site focus, investigative targets, evidential purchasing, application to relevant programs Schedule regular customer calls Track action items from these meetings Handle current program requirements and questions Escalate issues to commercial support teams as appropriate What technical skills, experience, and qualifications do you need? Business-level fluency in both Italian and English Excellent oral and written communication skills The ability to write documents in commercial English Good knowledge of IT and Internet Technology, including at least a basic understanding of the underlying technologies Knowledge of branding/trademark issues is beneficial Basic understanding of HTML and JavaScript highly desirable Experience in a technical and/or data analysis role; scientific or technical background will be beneficial Experience of giving training/presentations will also be desirable Strong customer focus; team working; problem-solving and analytical ability Working well under pressure, with attention to detail Excellent time- / deadline-management skills The ability to work independently with minimal supervision, and be adaptable to client and organizational change You will possess an inquiring mind, and a willingness to learn new skills. #LI - CS1 #INDGB #INDP

At haart Romford, we’re on the lookout for an ambitious and motivated Senior Lettings Negotiator to join our high-performing team and help us take our branch to the next level. This isn’t just another lettings job — it’s your opportunity to thrive in one of East London’s busiest and most competitive rental markets . You’ll be at the forefront of our lettings operation: conducting valuations, winning new instructions, negotiating deals, mentoring junior staff, and delivering an outstanding customer experience from start to finish. With industry leading training, clear routes to management, and a vibrant team environment, you’ll have everything you need to succeed — and be recognised for it. Benefits of being a Senior Lettings Negotiator at haart Estate Agents in Romford: indtlet • £40,000 OTE, • Uncapped commission, • A guaranteed commission for two months whilst you build your pipeline, • A company car (at Senior Negotiator level or higher*), • 30 days annual leave (includes bank holidays*), • Continued training as you grow and develop within your role, • Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership, • Employee Assistance Programme (24/7 access to our confidential helpline), • Eye care, • Employee Referral Bonus, • Company Pension Scheme, • Personal ‘Talk Time’ with our CEOs, • Opportunity to earn a place in the CEO Exclusive Achievers Club, • Opportunity to earn a place on the plane for the Spicerhaart Annual Incentive Trip, • Liaising with prospective tenants and arranging property viewings in line with their needs, • Negotiating offers and agreeing new tenancies, • Marketing properties to tenants utilizing various marketing skills, • Developing and maintaining strong relationships with Landlords and Tenants, • Assisting the teams to successfully achieve KPI’s, • Providing support to your colleagues in your managers absence, • A focus on generating new and repeat business, • Canvassing the local area, • Ensuring properties adhere to health and safety standards, • Ensuring your colleagues and the business in risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Senior Lettings Negotiator in haart Romford: • Full UK Driving Licence for a manual vehicle, • Works well with others to create a team spirit and an enjoyable working environment, • Experience leading others in a professional environment, • A reputation for delivering outstanding customer service, • Ability to work under own initiative, • Good telephone manner, • Strong IT skills (Basic Microsoft Packages), • Attention to detail, • An understanding of current legislation related to Residential Lettings The Finer Details: We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: • Full UK Driving Licence, • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006), • Proof of Address, • National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Are you ready to take the reins of a high-performing lettings branch and lead it to new heights? We’re looking for a dynamic, results-driven Lettings Branch Manager who leads from the front, inspires their team, and delivers outstanding results in a competitive market. Join the UK’s largest independent property services group, where no two days are the same. As a Lettings Branch Manager, you’ll have the opportunity to drive performance, lead a passionate team, and deliver exceptional service to both landlords and tenants. This is more than just a management role — it's your chance to shape a thriving business, build a high-performing team, and earn industry-leading rewards for your success. Apply now and unlock your full potential! Benefits of being a Lettings Branch Manager at haart Estate Agents in Barkingside • £22,000 to £32,000 basic salary, dependent on experience, • £2,500 for your first 3 months of employment, whilst you build your pipeline, • Uncapped commission scheme, • A Company Car, • Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA), • Career progression opportunities, • Our new company-wide Elevate incentive program, • Employee Assistance Programme A day in the life of a Lettings Branch Manager at haart Estate Agents in Barkingside • Leading daily meetings with the Lettings team, • Coaching the team to achieve KPI’s, • Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings), • Encourage your teams development and progression, • Strong focus on generating new and repeat business, • Developing and maintaining strong relationships with Landlords and Tenants, • Liaising with Tenants and arranging property viewings in line with their needs, • Negotiating offers and agreeing new tenancies, • Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager at haart Estate Agents in Barkingside • Full UK Driving Licence for a manual vehicle, • Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher, • Works well with others to create a team spirit and an enjoyable working environment., • Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other, • The ability to create and action business plans relevant to your branch, • The ability to monitor and assess performance of local competitors, • A strong understanding of current legislation related to Residential Lettings, • Ability to manage time sensitive and high volume workloads, • A reputation for delivering outstanding customer service, • Ability to work under own initiative, • Good telephone manner, • Strong IT skills (Basic Microsoft Packages), • Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: • Full UK Driving Licence, • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006), • Proof of Address, • National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Processing Import arrivals from Pre-alert, contacting customers and following Import instruction on type of Customs clearance required (IE BOND/TA/HU ETC). Ideal candidate will have worked in a similar role within Imports, along with excellent Customer Service/telephone skills (essential). Additiona

Join the U.K’s largest independent property services group as a Senior Sales Negotiator, where no two days are the same, and where you can deliver exceptional service to your clients. Benefits of being a Senior Sales Negotiator at Leytonstone • Complete on-target earnings exceeding £35,000 per year, • A "Start up Salary" payment for your first month, to support you whilst you build your pipeline, • Followed by 5 months of further support through our Bonus Builder scheme, • Uncapped commission scheme, • Company car, • Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification, • Career progression opportunities, • Our new company-wide Elevate incentive program, • Employee Assistance Programme A day in the life of a Sales Negotiator • Liaising with prospective venders and buyers and arranging property viewings in line with their needs, • Negotiating offers and agreeing sales, • Developing and maintaining strong relationships with venders and buyers, • Marketing properties to buyers utilizing various marketing skills, • A focus on generating new and repeat business, • Canvassing the local area, • Door knocking and leaflet dropping, • Ensuring properties adhere to health and safety standards Essential Skills of a Sales Negotiator • Full UK Driving Licence for a manual vehicle, • Works well with others to create a team spirit and an enjoyable working environment., • A reputation for delivering outstanding customer service, • Ability to work under own initiative, • Good telephone manner, • Strong IT skills (Basic Microsoft Packages), • Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: • Full UK Driving Licence, • Must have access to a vehicle that is less than 10 years old, • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006), • Proof of Address, • National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Are you an HR professional who enjoys problem-solving and delivering great service? Join our friendly, supportive team as an HR Advisor and take your next step in a varied, client-facing role. Whether you’re moving up from an HR Assistant role or looking for a fresh challenge, you'll enjoy hybrid working, strong development support, and great benefits - including a discretionary annual bonus scheme, private medical insurance, a health cash plan, and a generous holiday allowance - all within a collaborative and people-focused environment. Benefits of joining our team: • £32,000 – £36,000 per annum (pro rata for part time work), depending on experience, • 25 days' holiday, plus Bank Holidays (pro rata for part time work), • Discretionary bonus scheme (annual), • Training & development opportunities, • Health cash plan benefits, • Private medical insurance, • Employee assistance programme, • Discount scheme, • Death in service benefit, • Company pension scheme In this fast-paced, generalist role, you'll be the first point of contact for our clients, delivering top-notch HR advice across a range of areas by phone and email (a good working knowledge of employee relations processes is essential). You’ll thrive in a supportive team environment while providing exceptional customer service. This role is perfect for you if you have experience as an HR Assistant or Administrator, providing basic HR advice in your previous role, or if you’re already an HR Advisor looking for a fresh opportunity. We're looking for someone eager to learn and ready to take the next step with our support. What you will do: • Provide first line HR advice via telephone and email to clients (issues ranging from holiday calculations, maternity queries, disciplinary and grievance processes, redundancies and more!), • Assist senior colleagues with more complex cases including disciplinary & grievance, performance & absence management, redundancies and the occasional TUPE or settlement agreement (don't worry we will work together on these cases!), • Review employment documentation ensuring compliance with current legislation and best practice, • Assisting with recruitment for our clients, • Previous experience in an HR Advisor or HR Assistant role is required, • Solid understanding and knowledge of UK employment law is essential, • Previous employee relations experience would be advantageous, • Proven track record in providing excellent customer service, • Strong and proactive communicator with the ability to adapt styles and build rapport with clients, • Ability to produce high quality correspondence and documentation with excellent attention to detail, • Self-motivated with an adaptable and flexible approach and a good sense of fun, • Good team player with a can-do attitude, • Excellent organisational skills with attention to detail and able to meet deadlines, • First rate IT skills including Microsoft Office and ability to use new systems with training, • Due to large volume of applications we cannot always contact all applicants. If you do not hear from us within 10 days, please assume that you have been unsuccessful on this occasion.

Are you a driven and experienced lettings professional ready to take the next exciting step in your career? At haart Wimbledon, we are on the lookout for an ambitious Assistant Branch Manager to help lead our dynamic team and shape the future of our branch.This is more than just a job — it’s a chance to make your mark in one of the most vibrant property markets in London. You will play a pivotal role in driving performance, building client relationships, and supporting the Branch Manager in achieving outstanding results. With haart’s award-winning training, clear career progression, and an energetic team behind you, success is in your hands. Benefits of being an Assistant Branch Manager at haart Estate Agents in Wimbledon: • £40,000 OTE, • Uncapped commisson, • A guaratneed commisson for two months whilst you build your pipeline, • A company car, • 30 days annual leave (includes bank holidays*), • Continued training as you grow and develop within your role, • Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership, • Employee Assistance Programme (24/7 access to our confidential helpline), • Eye care, • Employee Referral Bonus, • Company Pension Scheme, • Personal ‘Talk Time’ with our CEOs, • Opportunity to earn a place in the CEO Exclusive Achievers Club, • Opportunity to earn a place on the plane for the Spicerhaart Annual Incentive Trip, • Liaising with prospective tenants and arranging property viewings in line with their needs, • Negotiating offers and agreeing new tenancies, • Marketing properties to tenants utilizing various marketing skills, • Developing and maintaining strong relationships with Landlords and Tenants, • Assisting the teams to successfully achieve KPI’s, • Providing support to your colleagues in your managers absence, • A focus on generating new and repeat business, • Canvassing the local area, • Ensuring properties adhere to health and safety standards, • Ensuring your colleagues and the business in risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of an Assistant Branch Manager in haart Wimbledon: • Full UK Driving Licence for a manual vehicle, • Works well with others to create a team spirit and an enjoyable working environment, • Experience leading others in a professional environment, • A reputation for delivering outstanding customer service, • Ability to work under own initiative, • Good telephone manner, • Strong IT skills (Basic Microsoft Packages), • Attention to detail, • An understanding of current legislation related to Residential Lettings The Finer Details: We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: • Full UK Driving Licence, • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006), • Proof of Address, • National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

Managing customer enquiries to resolution and in line with our service level agreements in a timely manner through our customer relationship management system Sugar. Customer Service Administrator. Being part of the regional customer service team, ensuring that all telephone and email enquiries are

Join the U.K’s largest independent property services group as a Branch Manager, where no two days are the same, and where you can lead a team in delivering exceptional service to your clients. Benefits of being a Branch Manager • £60000 per year, complete on-target earnings, • £22000 to £25000 basic salary, dependent on experience, • Six months of supplementary payments to support you whilst you build your pipeline, • Uncapped commission scheme, • A Company Car, or a monthly Car Allowance, • Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification, • Career progression opportunities, • Our new company-wide Elevate incentive program, • Employee Assistance Programme A day in the life of a Branch Manager • Leading daily meetings with the Estate Agency team, • Coaching the team to achieve KPI’s, • Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings), • Encourage your teams development and progression, • Strong focus on generating new and repeat business, • Developing and maintaining strong relationships with venders and buyers, • Liaising with prospective buyers and arranging property viewings in line with their needs, • Negotiating offers and agreeing sales, • Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager • Full UK Driving Licence for a manual vehicle, • Minimum of 2 years’ experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher, • Works well with others to create a team spirit and an enjoyable working environment., • Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other, • The ability to create and action business plans relevant to your branch, • The ability to monitor and assess performance of local competitors, • A strong understanding of current legislation related to Estate Agency, • Ability to manage time sensitive and high volume workloads, • A reputation for delivering outstanding customer service, • Ability to work under own initiative, • Good telephone manner, • Strong IT skills (Basic Microsoft Packages), • Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: • Full UK Driving Licence, • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006), • Proof of Address, • National Insurance Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

We are looking for a dedicated and experienced Property Manager to join our team in Romford. This is a fantastic opportunity for someone looking to further their career in property management, with a full career path and support provided. If you are enthusiastic about property management, we would be excited to hear from you. Benefits of being a Property Manager at haart Estate Agents in Romford • Basic salary range of £24000 to £31500 per year, dependent on experience, • Additional £8,125 earnings expected through uncapped commission, • Minimum on-target earnings of £32125+ per year, • Company Car, • Career progression opportunities, • Company smart phone, for completing role-related tasks, • Industry-leading training, • Earn a nationally recognised qualification (inc. ARLA), • 24/7 Access to our Employee Assistance Programme, providing you support with your mental health, legal issues, and much more, • Eye care, • Up to £500 for each successful Employee Referral you make, • 30 days' annual leave*, • Booking and conducting property inspections, • Negotiating tenancy extensions and/or renewals, • Co-ordinating with contractors, to manage maintenance and/or repair issues at properties, • Deposit returns, • Resolving rental arrears, • Processing eviction requests, • Ensuring properties meet all regulatory health and safety standards, • Building and maintaining strong relationships with landlords and tenants, • Managing complaints, • Minimum 1+ years' previous experience in a Property Manager role, • Outstanding customer service, • Good telephone manner, • You must hold a valid Full UK Driving Licence, • If you hold an automatic-only driving licence, you may not receive a company car immediately. As such, you are required to have full access to your own vehicle that can be used for work purposes until such time as a company car is provided to you (no car allowance provided whilst using your own vehicle), • Full UK Driving Licence, • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006), • Proof of Address, • National Insurance Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. 30 days' paid annual leave includes bank holidays - day in lieu if you happen to work the bank holiday. Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website

Customer Service Advisor Customer Service Advisor (Surveys and Reviews) To support the Mortgage Services and Lettings businesses by carrying out telephone surveys at case activation and collating completion survey data. Carry out any other surveys as directed by the Customer Relations Manager/ Senior Customer Relations Adviser. Provide support and assistance to other team members and line management by undertaking any other duties as required in order to meet the aims and objectives of the Quality Assurance department and the business in general, and as directed by the Lead Customer Relations Advisor. Duties Include: • Contributing to Quarterly performance reviews and Weekly Team Meetings., • Sharing accurately produced MI from data for Customer Relations and Case Checking with the wider business., • Ensuring that completed surveys are accurately and promptly recorded on the business systems, with any required further correspondence appropriately referred on after completion of the call., • Confidentially complete telephone surveys with a sample of the Groups Mortgage Services and Lettings customers, in accordance with the Group’s methodology, and as directed by the Customer Relations Manager /Senior Customer Relations Adviser., • Ensuring customer feedback is accurately documented on all cases., • Where required, accurately log complaints onto OSCAR. Ensure update letters are issued to customers in accordance with OSCAR tasks. Process customer refunds and compensation payments., • Respond positively and act upon feedback received from Managers or Leads in order to maintain competence in the role in accordance with the team’s training & competency scheme., • Share process and procedure improvement ideas with Managers., • Promote a consistent, high quality, customer-focused approach to business processes, ensuring that you contribute to the Consumer Duty obligations, considering these obligations in all actions and decisions that are taken, and ensure this requirement is adhered to at all times., • Understanding other departments and how your role fits into these., • Maintain knowledge by taking and passing all annual testing., • Understand the Complaints Process., • Communicate professionally to internal and external customers, • Ability to organise, prioritise and handle varied and heavy workload, • Able to work and meet deadlines, • Confident on the phone, • Problem solver, • Highly numerate, • Computer literate, • Attention to details, • High level of accuracy Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. MS02803

Graduate Electrical Engineer (English and Spanish Speaker) £35-45K + Excellent Benefits including annual bonus We have a great opportunity for an English and Spanish speaking (Graduate) Electrical Engineer to join a world leader in the design and manufacture of state of art intelligent Lighting systems and smart home solutions for domestic and commercial applications. With significant and rapid growth over the last few years and strong presence all-over the globe, this company can offer the successful candidate second to none career prospects and progression opportunities. Duties and Responsibilities: Part of the Technical Support Department, The Graduate Electrical Engineer will play a key role in the companys continuous success of taking care of their customer and providing exceptional customer service. This role achieves this through the provision of professional and timely support via phone and email offering solutions and information on both stand-alone and system level products and is critical in both the retention of existing customers and the development of new customers. Combining both reactive interaction and response to customer enquiries along with troubleshooting and development of proactive solutions reducing future issues and improving customer satisfaction. Your full responsibilities will include: Represent the company in a professional manner Provide timely and professional support to customers via phone and email, offering information on both stand-alone and system-level products. Troubleshoot and diagnose user issues related to the companys products and systems. Document problems and solutions in a central database, escalating them when necessary. Communicate effectively with other departments within the company to meet or exceed customer expectations. Develop technical expertise of the companys products, systems, and services. Undertake special projects as necessary to meet or exceed the objectives of our technical support team, including travelling to job sites occasionally. Answering pre- and post-sales technical questions via email and telephone on both stand-alone and system-level products. Required Experience and Skills: Ideally a degree in Electrical Engineering, Electronics Engineering or any related engineering subject Experience or knowledge of lighting systems, KNX, Building/Home Automation Systems, cable installation or A/V systems would be an advantage, however not essential. Fluency in both Spanish and English languages is a MUST. To apply or to find out more about this position or any other Graduate Engineer/Technical Support Engineer positions with Kadtech, please call or apply! Key words: Technical Support Engineer Electrical Electronics lighting lighting controls TPBN1_UKTJ

Do you have experience in a phone-based customer service environment? Do you pride yourself on providing excellent customer service? Have you worked within the Financial Services Industry? If so, we'd love you to join our team at Pepper Advantage UK in Uxbridge. Pepper Advantage is one of the leading specialist loan servicing companies in the UK and we are seeking an enthusiastic and experienced Financial Services Specialist to join our team and contribute to the success of our organisation in Uxbridge, London. We would like to hear from candidates with experience of delivering exceptional, phone-based customer service and who are highly organised, motivated, and able to work effectively and accurately. You will be working within an established team as a key part of Pepper's operations, providing end-to-end servicing and administration of the mortgage throughout the complete cycle. As a Financial Services Specialist, your key responsibilities will include: • Delivering accurate and timely processing of mortgage administration activities, • Daily interactions with customers and third parties via telephone and in writing, • Managing your own workload efficiently and effectively in accordance with agreed policies and procedures, • Liaising effectively with clients, representing Pepper appropriately, • End-to-end servicing of mortgage/loans from completion through to redemption stage, • Identification of potential efficiencies and delivering ideas to improve Pepper operations and the customer experience Essential Skills • Can consistently deliver outstanding customer service, • Previous experience within a phone-based customer service environment., • Experience of working within the Financial Services Industry, • Confident telephone manner., • Excellent attention to detail., • Able to work to tight deadlines, • Be able to analyse problems, think creatively and make effective decisions in the appropriate timescales, • Demonstrate the ability to form productive relationships at all levels, • Demonstrate strong English verbal and written communication skills, • Demonstrate self-reliance and motivation This is a hybrid role, with the expectation of 2 days per week office attendance, following an office based training period of 4 - 6 months. Benefits • Benchmarked salary of £29,000, • After Induction Training, Hybrid Working (2 days per week in office) is available., • Private Medical Insurance, • Salary Sacrifice Pension matched up to 8%, • 25 days Holiday plus Bank Holidays, • EAP, • Enhanced Maternity & Paternity, • Wellbeing & volunteering Days, • Eye Care Contribution, • Payroll Giving, • Life Assurance About Pepper Advantage The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

Job Opportunity: Customer Service Advisor Location: Hybrid – London Borough of Harrow, Forward Drive, Harrow, Middlesex, HA3 8NT Contract Type: Full-time, Temporary (Ongoing) Salary: £18.22 per hour Are you a highly organised and detail-oriented professional with a passion for supporting services that positively impact children’s lives? The London Borough of Harrow is currently seeking a dedicated Customer Service Advisor to join their dynamic Adult Social Care team. Key Responsibilities: • Respond to general enquiries via telephone, face-to-face interactions, email, web forms, and social media, ensuring courteous and professional communication in line with customer satisfaction standards., • Accurately record all relevant information using internal systems and technology., • Escalate enquiries to the appropriate department within Adult Social Care, ensuring resolution within agreed timescales., • Provide comprehensive information and advice to customers, using the Three Conversations Model to develop personalised and innovative solutions in accordance with the Care Act 2014., • Understand and support the needs of individuals, families, and carers by identifying their interests, strengths, aspirations, and available resources to promote independence., • Guide customers through the initial process and clearly communicate potential outcomes. About You: • Solid understanding of the Care Act 2014., • Experience working with vulnerable adults and understanding their needs., • Ability to handle emotionally sensitive situations with empathy and a strengths-based approach., • Proven experience in administrative roles and managing enquiries from a diverse range of individuals, including professionals, clients, and their families. About Pertemps: Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised as an Investor in People and consistently ranked among The Sunday Times’ Best 100 Companies to Work For (14 years running), Pertemps is committed to supporting your career development and job satisfaction. About Harrow: The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London, Harrow offers quick access to Euston (13 minutes via Harrow & Wealdstone station), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406. Important Notice: Your personal information may be shared with Cifas to help prevent fraud and unlawful conduct. If fraudulent activity is detected, it may affect access to services or employment. For more details, please visit .

We are looking for experienced UK Immigration professionals to join our client's team in North West London. Immigration Management: • Points Based System casework including GBM Senior or Specialist / Expansion / Secondment and Skilled Worker categories plus Innovator / Founder, Global Talent & High Potential Individuals, • Compliance and Sponsor Management duties such as licence applications, SMS reporting and client audits, • Provision of strategic advice and right to work checks, • Completion of legal forms, drafting representation letters, consulting, and liaising with clients via email, meetings and telephone, • Assisting with individual immigration enquiries within the rules such as Family & Private Life cases, UK Ancestry, Visitors, ILR and British nationality Business Development • Presentation at own / shared seminars and HR forums, • Attending networking events and increasing the contact database, • Contacting potential and current customers to establish rapport, arrange meetings and make aware of their services Skills: • Good planning, organisation skills and excellent workload management, • Ability to rapidly analyse, interpret and present data to support decision making, • The ability to multi-task and ensure accuracy and attention to detail which is key for this role Competencies: • Highly commercially aware, • Good listener; calm under pressure, • Awareness of latest changes in immigration law and play a role in helping the business to lead it’s industry sector, • Dynamic, with a proven ability to effectively plan and manage a varied, challenging workload, • Good at building relationships and making things happen collaboratively, • A team player who can also work effectively on their own with minimal supervision, • A flexible outlook and ‘can do’ attitude Qualifications & Experience: • IAA Level 1 qualification or higher, • Proven recent experience in a similar role, • Experience of client account management, • Good level of education with a passion for customer service, • Good Microsoft Office skills

At Millstream, we are looking for a Service Delivery Executive to support the Head of Service Delivery with all aspects of technical and administrative duties to help ensure that the services provided by all of Millstream’s TPAs meet the required levels, are proactively developed to enhance the customer experience and relevant processes protect the underwriting performance of Millstream schemes. Assist with building the most effective relationships at all levels with customers and suppliers. Responsibilities: • Respond to agent and client enquiries via telephone and in writing to agreed service standards., • Handle queries from sales support, claims handlers, medical screeners and emergency assistance providers., • Liaise with the Underwriters to ensure that non-standard and complex queries are managed and resolved to the satisfaction of our customers., • Work with the guidance of the Underwriters and Head of Service Delivery to perform analysis on MI reports to ensure they accurately reflect the current position., • Demonstrate in-depth knowledge of policy cover, recoveries, and subrogation processes, and provide guidance to internal and external stakeholders., • Maximise subrogation and cost containment wherever possible, • Assist in resolving customer disputes, preparing papers and liaising with relevant parties including the Financial Ombudsman Service., • Prepare and interpret performance analysis reports., • Conduct audits of Third-Party Administrators (TPAs)., • Support the delivery and analysis of customer satisfaction surveys., • Support the implementation and monitoring of Consumer Duty outcomes, ensuring fair value and good customer outcomes across all products and services., • Provide specialist support for funeral-related insurance products, ensuring sensitivity, compliance, and customer care are prioritised. Knowledge and Experience: • Strong working knowledge of travel, personal accident, loss of licence and funeral insurance products., • Experience working within a regulated environment, with a clear understanding of first line compliance responsibilities., • Familiarity with FCA Consumer Duty principles and their practical application in service delivery., • Highly articulate and confident when dealing with people at all levels – clients, brokers, customers, and regulators., • Empathetic, flexible, and assertive customer management skills, especially in sensitive areas such as funeral services., • Strong organisational skills with the ability to prioritise workload to tight deadlines while maintaining attention to detail., • Strong numeric, IT, and analytical skills., • Self-motivated and able to work effectively both independently and as part of a team., • Proficient in Microsoft Office applications and comfortable with web-based technologies. By submitting your CV you confirm that you are agreeing to the ___ of Nexus Underwriting and consenting to Nexus Underwriting processing and holding your personal details.

Senior/ Lead Product Manager Insurance expereince Policy Admin and Broking Systems My client is a leading insurance broker distinguished by its 'white glove' service model, delivering premium, personalised insurance advisory services through its branch network and telephone channels. They are seeking a Senior Product Manager to lead the transformation project and focus on customer and sales advisor needs to prioritise feature and functionality roadmaps to drive business growth. Key Responsibilities • Work closely with teams across the organisation to understand business performance, set product and technology strategy and drive business growth. Product in our context is defined as the both the end to end internal systems across a sales advisors workflow, policy admin and broking systems, and the experience the customer receives across apps, voice and other channels., • Partner with enterprise architect and other technology SMES as they define the architecture blueprint. Define the goals, business capabilities and ensure the roadmap aligned to business and financial goals to drive growth, • Understand local customer and market needs to drive roadmap and GTM strategy by being the voice of the customer, • Plan and implement the architectural roadmap and tech backlog to improve the customer and sales advisor experience, • Assess the customer and sales advisor experience in identifying requirements that will be translated into the streamlined backlog for software delivery, • Voice of the advisor: Translates advisor pain-points into tech delivery to ensure seamless workflow for advisors across the branches, • Lead workstreams to include analytics, customer discovery, market analysis and competitive benchmarking to drive data driven decisions on features, functionality and sales plans, • Knowledge and strong experience in the multi-channel digital experience space, • Extensive experience in a product management role, • Experience of product and software engineering practices and software development, • Experience in defining and delivering software platforms and features on consumer facing products across operating systems and applications, • Extensive experience working cross functionally with Engineering, UX/UI, sales, finance and other stakeholders

HR Service Centre Advisor – Cases - Dutch Speaking Role profile This role is responsible for the smooth delivery of HR Service Centre transactions by resolving issues and questions from associates either on the phone, email, or face to face. You will work with multiple systems and have a large volume of manual transactions to deliver exceptional customer service to our associates. Volume is high so you will need to have good attention to detail, be accurate and compliant and take pride in your work. Contribute with suggestions to improve the service and processes by working closely with your team. HRSC is also the first point of contact for general pay slip queries receiving high volume of calls on pay day. You will work with many associates across the department and the business by providing process led transactions which are measured against the HR Shared Services catalogue against the performance dashboard. Key Responsibilities Service Delivery • Act as first point of contact for HR and payroll and deliver an advisory service for our Dutch and UK associates., • Log and manage cases in the HR case management system, • Complete system-based HR transactions against Service Level Agreements, • Help, support and resolve all queries from emails, face to face or telephone calls, • Provide consistent and expert advice in line with HR policies and country legislation, • Support with all sickness queries, • Create and issue contracts and letters as and when required, • Ensure audit compliance is met with any transaction you process, • Under the leadership of the HRSC Manager and Senior Advisors, prioritize transactions in line with Service Level Agreements and Customer needs, • Manage and maintain accuracy in all your correspondence, • Ensure you remain up to date with HRSC processes and procedures, • Identify opportunities for process improvement and make the process improvement manager aware of any issues, • Work with and refer to the Senior Advisor, HRSC Manager, HRBP’s and ER for complex cases and support, • Support with upskilling of new team members, • Understand payroll process and answer FAQ, • Creating, signing and terminating Employment Contracts, • Creating, signing additional documents for Employees Key responsibilities • Support other areas of the HRSC with calls and emails in peak periods, • Maintain a high level of knowledge of policies and ensure you keep up to date on legislation changes, • Ensure the materials used to support the processes are up to date, • Attend Training and upskill sessions delivered by the HRSC Manager, • Support with User acceptance testing (UAT) of upgrades, new releases, integrations for our HR systems Key Skills, Knowledge & Experience • Fluent Dutch – Written and Verbal, • Able to work to tight deadlines, • Accuracy is critical in this role, • Attention to detail is essential, • Ability to work accurately under pressure while maintaining high customer service standards, • Excellent communication skills both written and oral, • Excellent IT skills with knowledge of Word and Excel, • Positive and confident approach, • Ability to assess and judge when a transaction is more complex and requires additional support, • Ability to spot patterns and identify where there is an opportunity for improvement, • HR Professional education or qualification is ideal, • A strong and broad knowledge of HR processes in a HR Service Centre environment would be an advantage

Operations Coordinator – Luxury Safari Company Our client is a leading luxury safari company and pioneer in the eco-tourism industry specialising in bespoke African safaris. The Role We are seeking a dynamic and proactive individual with exceptional administrative skills and meticulous attention to detail to join our expanding Operations team. The role operates within a hybrid working scheme, with most team members in the office two days a week (or more, should you wish!) You will work closely with the Head of Operations to support the smooth running of the department, managing post-booking administration and inquiries while ensuring precision and outstanding customer service throughout the booking process. Key Responsibilities • Verify supplier invoices against booking details for accuracy and compliance., • Create and prepare client documentation using set templates with precision., • Process incoming client payments and outgoing supplier payments on time., • Manage and resolve booking changes efficiently., • Ensure all documentation is accurate and delivered promptly., • Communicate with external suppliers via email and phone to maintain smooth collaboration., • Prioritise daily workload to meet deadlines., • Respond to client and supplier queries effectively., • Maintain high levels of customer service throughout the booking process., • Collaborate effectively with internal teams., • Multi-task and manage various responsibilities simultaneously., • Stay organized, motivated, and proactive in completing tasks. Preferred Experience & Skills • Minimum 2 years’ experience in administration or customer-focused roles., • Strong attention to detail with excellent grammar and spelling., • Confident, clear, and professional telephone manner., • Competent in Word and Excel., • Ability to work independently and take ownership of tasks., • Strong organizational and numerical skills., • Ability to multi-task and prioritize effectively., • Highly organized, self-motivated, and proactive., • Travel experience in Africa is a plus, though not essential. What We Offer • Competitive salary, • Supportive and welcoming work environment, • Hybrid working, • Great company culture with team social events

Service Desk Analyst - Multimedia & Sports Technology Central London | £42,000 - £45,000 | Immediate Start About Our Client Join one of the UK's fastest-growing digital companies! Part of a NYSE-listed group, this innovative business operates cutting-edge multimedia and sports platforms across 17 countries. Their stunning Central London offices offer a Google-style working environment where technology meets creativity. Founded in 2006, they're passionate about delivering exceptional digital experiences through innovative technology solutions. With international teams spanning multiple countries, you'll be part of a truly global success story. The Role We're seeking a talented Service Desk Analyst to join their dynamic IT team. You'll be the first point of contact for technology users, delivering exceptional support across multimedia and sports-focused platforms. Key Responsibilities: • Provide first and second-line IT support via phone, email and chat, • Resolve hardware and software issues across Windows, Mac and mobile platforms, • Support multimedia applications and sports broadcasting technology, • Manage incident lifecycle using ITIL best practices, • Assist senior executives with complex technical requirements, • Maintain and update knowledge base articles, • Collaborate with specialist teams on escalated issues Essential Requirements: • 2+ years IT support experience in a corporate environment, • Strong Windows 10/11 and Microsoft 365 troubleshooting skills, • Experience with Azure AD and cloud-based systems, • Excellent communication skills - confident with all levels of staff, • ITIL Foundation knowledge (or willingness to obtain), • Understanding of networking basics (TCP/IP, DNS, DHCP), • Experience with ticketing systems (Jira preferred), • Mac OS support experience, • Knowledge of multimedia applications (Adobe Creative Suite, video conferencing), • Interest in sports technology and digital platforms, • Mobile device management (iOS/Android), • PowerShell or basic scripting knowledge, • Competitive salary: £42,000 - £45,000, • Google-style offices in prestigious Central London location, • Comprehensive health benefits including private healthcare & dental, • Life assurance and income protection, • Car scheme and Cycle to Work benefits, • Extensive learning and development opportunities, • Career progression within a growing international company, • Retail discounts and employee assistance programme Ready to Apply? This is an immediate start opportunity for the right candidate. You'll be working in their flagship London office, supporting cutting-edge multimedia and sports technology platforms. For more information, please contact Luc Fountain at Liberty Towers

Are you a Class 2 ADR driver seeking a new opportunity? Join our client's team at Edmonton and enjoy: Competitive Pay: Earn £18.85 per hour, guaranteed 42.5 hours per week, overtime rates of £28.27 Weekends paid at £28.27 Rates are PAYE, 28 days holiday per year which increase with length of service. London weighting bonus of £7.75 per shift Yearly Bonuses: Performance-based bonuses available. Flexible Shifts: Monday to Friday with some Saturdays in busy times. The hours of work will be around the hours of 7am - 5pm. Some overtime is required. Perks: Free on-site parking, provided PPE, comprehensive training. Career Development: Access to Manpower 'MyPath' for online courses. Responsibilities: Delivering exceptional customer service. Ensuring safe and professional operations in line with client standards. Multi drop deliveries of Gas cylinders Manual handling of Gas cylinders Requirements: Valid Cat C driving licence, Digi card, DCPC card ADR licence in class 2 in packages Familiarity with drivers' hours legislation and tachographs. Successful candidates require a DBS check. Details: New / inexperienced drivers who hold the relevant licences will be considered The role is due to start immediately and will run until April 2026 when it will be reviewed. For insurance purposes, you must have relevant HGV experience, should have no more than 6 points on your licence, and no DD or DR convictions in the last year. If you are interested please telephone Manpower on 01472 361616 between 0800 and 1700 Monday - Friday or click apply! TPBN1_UKTJ

Our client, a specialist mortgage lender, is seeking a Telephone Account Manager. Duties of the Telephone Account Manager will include:. Mortgage industry background is essential (from a telephone sales, account management, or customer service p.

Sales Manager We are looking for a Sales Manager to join our team on site in the sales and marketing suite at at our brand new Audley Site, Headley Court this Autumn. The new retirement village will safeguard the future of the Grade II listed historic mansion house and restore the extensive landscaped grounds, which will be made available for the local community to enjoy for the first time in its history. We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What's more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it. The planned new luxury retirement village near Leatherhead will include 112 apartments, the Audley Club health and wellbeing suite, and a restaurant. Role Purpose Reporting into the Regional Sales Director, this role is responsible for the sales team’s performance and has the overall responsibility for achieving the sales targets for that village. Principal Accountabilities and Responsibilities: • Managing leads and distributing across the team – ensuring all telephone, online and walk-in enquiries are followed up and appointments are scheduled in the CRM, • Conduct regular 1:1 selling skills assessments with the Sales Consultants in a supportive/continuous improvement approach which feeds through to a Coaching and Development plan for each team member. Updating Clear Review with feedback and objectives, • Completes regular planning sessions with their Regional Sales Manager to advance the pipeline, • Effectively build the value in the brand maximizing overall revenue opportunity, • Identifying areas of opportunity aligned with the sales process, • Effective objection handling skills and creative follow up, • Advance the database through regular planning sessions with the Regional Sales Director and Sales Consultant to advance each sales opportunity through the sales process, • Creating and organising sales events aligned with database opportunities, • Continue to innovate, develop services and generate new ideas, • Demonstrates belief and passion in the Audley brand and product, • Presenting the Audley brand to all customers in an informed manner, providing information which is fully documented, • Ensures all activity/conversations/discussions are documented in CRM for compliance and proof of transparency, • Develop a culture of delivering an exceptional service to clients, ensuring all commitments are met and expectations are exceeded, • Ensuring each sale is achieved through integrity, transparency and involve the care team where appropriate to avoid post-move in challenges, • Building and maintaining relationships with other departments and key stakeholders across the village, • Keeping in constant contact with purchasers and solicitors throughout the sales process to ensure timely exchange and completion to minimise cancellations, • Providing regular reports on volume and timelines of enquiries, • Contribute to the wider team sales tactical plan requirements, • Experience in a sales management within a consultative, high value arena with a proven track record of achieving personal and team targets, • Proven experience of excelling in a target driven, customer facing environment, • Experience in coaching, leading and developing teams to deliver results, • Able to demonstrate resilience, self-motivation and negotiation skills, • Able to adapt approach and communication style depending on audience in order in influence effectively, • Demonstrate a high level of empathy with a proven track record of building customer relationships over a long sales process and delivering a high level of service, • To capture and reflect the organisation values and behaviours Working with Audley is a long-term career prospect, because we develop our sites in phases, and resell apartments when they become available. We'll help you develop, too, with sales training throughout your career, including a management development programme. What’s more, there are wider opportunities throughout the Audley Group, including with our sister brand, Mayfield Villages. • Competitive salary, • Incentive plans, • Commission Scheme, • Membership to our employee discount portal with access to discounts at all major retailers., • Membership to our Healthcare cash plan scheme, • Pension Scheme, • 25 days holiday plus 8 Bank Holidays, • Saturday working on a rota basis (typically 1 in 3) AV_CHP

Pear Recruitment Mortgage Broker - Cheshunt Basic Salary £30,000 £35,000 + Commission (OTE £55,000 - £60,000) Our client is a successful independent Estate Agent who are looking for a Mortgage Broker for their Cheshunt office. The successful candidate will work within a great team offering potential clients an outstanding service and have exceptional knowledge within the industry; therefore, you must be able to work well in a team environment, keep on top of any issues and prioritise jobs as necessary. You will be an experienced Mortgage Broker with excellent communication skills. - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. The ideal candidate will have: An entrepreneurial approach to business Motivation, drive and determination Experience of working in a target-driven, customer-focused environment A proven track record of sales Expert knowledge of the new-build mortgage and protection markets The ability to build relationships with the estate agency team and other departments Business development skills Excellent interpersonal skills If you are interested in this Mortgage Broker role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client. TPBN1_UKTJ

You will need to have experience in customer service/account management as this role will involve a lot of customer relations and contact via telephone and emails. Although it's not required, registering with us has great benefits such as pre-filling in your job application forms, creating and manag

Customer Service & Purchasing Officer. Telephone Customer Service - Mercedes-Benz of Dartford. Deliver exceptional service to internal and external customers, addressing queries on pricing, turnaround, and technical details.

What You'll Be Doing Leading the Sales Desk • Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities, • Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets, • Champion customer service excellence across the team, meeting service level agreements for in-person and telephone support, • Maximi...

Telephone Customer Service - Mercedes-Benz of Dartford.

Report and record any discrepancies or damage to stock parts. Handle sales of parts to the public and trade by telephone, fax, and in person at the Retail/Trade Counter, operating relevant Departmental Procedures to ensure customer satisfaction. Supply parts as requested to the Service Department.

Specialist Customer Operations Support. Working within a National Specialist Customer Operational Team within the Parcel Hub Network, the successful candidate will be a primary contact for telephone calls and emails relating to customer collection bookings, cancellations, amendments and service issu

Customer Support Executive role at. Providing support on ad hoc projects and initiatives. Customer service – polite and professional telephone manner with a positive attitude toward problem solving.

Amazing opportunity for a Reservations Supervisor you will be working for a Worldwide Tour Operator offering a first-class service for a luxury brand.As a Reservations Supervisor you must have an excellent telephone manner, be computer literate with the Amadeus system and good sales and customer ser

Private Patient Sales Advisor | Private healthcare |Part-time 30 hours | Redbridge |. Spire London East Hospital are looking to recruit a Private Patient Sales Advisor, who will provide excellent levels of customer service to patients making enquiries into the hospital by telephone and email.

Job Title: Resident Services Officer. Deliver a high-quality, customer-focused Neighbourhood Management Service, acting as a first point of contact for residents through face-to-face, telephone, and digital communication. Provide a professional front-line service at housing receptions, addressing re

Benefits of Working as a Telephone Customer Support Specialist. Mercedes-Benz of Dartford are seeking a friendly, organised, and service-oriented individual to join our team as a Telephone Customer Support Specialist. If you thrive on delivering outstanding customer care, enjoy supporting people via

Job Description The role of Customer Service Administrator is to deliver excellence in customer service.This will involve supporting our customers both over the telephone, email and online notice boards.The role will also involve general administration and financial support to the regional team.You

Job Description The role of Customer Service Administrator is to deliver excellence in customer service. Location: Home working - Monthly travel to Little Venice, London Hub /n/n Key Accountabilities: /n/n - Being part of the regional customer service team, ensuring that all telephone and email

Brand new position* Air Import Coordinator required to join this niche, interesting forwarder.Ideal candidate will have worked in a similar role within Imports, along with excellent Customer Service/telephone skills (essential).Processing Import arrivals from Pre-alert, contacting customers and foll

Customer Service Agent (Flexible Part-Time), London, UK. Customer Service Agent (Flexible Part-Time), London, UK. Telephone Customer Service - Mercedes-Benz of Dartford.

Job Description The role of Customer Service Administrator is to deliver excellence in customer service. Location: Home working - Monthly travel to Little Venice, London Hub /n/n Key Accountabilities: /n/n - Being part of the regional customer service team, ensuring that all telephone and email

Job Description The role of Customer Service Administrator is to deliver excellence in customer service.This will involve supporting our customers both over the telephone, email and online notice boards.The role will also involve general administration and financial support to the regional team.You