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Job Title: Production ManagerReporting to: Head of Production / Fleet Delivery ManagerDivision: Mobility - Rolling StockBusiness Unit: Rolling StockLocation: Hornsey or CrawleyContract Type: Permanent or Contract to PermanentRemuneration: Subject to experience and skills being brought to the businessNOTE: Above to be discussed at interview onlySchedule: Full-TimeSafety Status: Safety CriticalOn-Call Requirement: NoBudget Responsibility: Up to £1M________________________________________Role Purpose / MissionThe Production Manager is responsible for the day-to-day delivery of the Train Service Agreement, ensuring the on-time maintenance of rolling stock through effective leadership of Supervisors and Technicians. The role ensures robust planning, preparation and performance of maintenance schedules, while maintaining strong customer relationships and driving continuous improvement, cost efficiency and quality across all operations.________________________________________Key Accountabilities1. Production Management & Fleet Planning (Accountable) Plan and manage all resources (people, plant, materials, tools, third-party services) to meet operational requirements. Develop and execute a production plan that meets targets and minimises deferred work. Ensure all maintenance activity complies with relevant maintenance instructions. Optimise shift coverage to minimise downtime, service delays and customer complaints.* Build extraordinary or complex work requirements into operational plans.________________________________________2. Customer Relationships (Accountable) Build and maintain strong customer relationships through consistent delivery of performance targets. Ensure customer requirements are understood and reflected in planning. Manage escalations promptly and professionally.________________________________________3. Financial Management (Accountable) Manage day-to-day operations in line with agreed KPIs. Meet short-range budget objectives and monitor performance against targets. Identify and implement opportunities to improve financial efficiency.________________________________________4. Health, Safety & Environment (Accountable) Implement safe systems and controls in line with Siemens Rolling Stock HSEW policies. Communicate HSE responsibilities clearly to the team and promote active participation in improvements. Demonstrate personal responsibility for safety and environmental protection. Fully participate in the RL behavioural safety agenda.________________________________________5. Behaviours & Leadership (Accountable) Act as a role model for Siemens Values, Rolling Stock Behaviours and Business Conduct Guidelines. Demonstrate integrity, professionalism and commitment to high standards.________________________________________6. People Management (Accountable) Prioritise employee safety, wellbeing and welfare, using available support tools (e.g., mental health first aiders, EAP). Build a high-performance culture with strong employee engagement. Use Siemens People Management tools for objective setting, development planning, succession planning and recognition. Support career development aligned with the "Own Your Career" strategy. Ensure timely completion of all employee administration activities (SOM codes, expenses, role requisitions, grade changes, etc.). Own the induction, onboarding and medical processes for new employees.________________________________________7. Continuous Improvement & Quality (Accountable) Actively participate in the 3is improvement programme. Lead and implement improvement initiatives within the team.* Enhance cross-functional and departmental processes to maximise efficiency and quality.________________________________________8. Compliance (Accountable) Monitor and uphold compliance with internal control procedures. Ensure awareness of Siemens compliance policies and promote the 'Tell Us' ethos. Take corrective action where required.________________________________________9. Other Responsibilities (Responsible) Duties may change in response to business needs. Annual objective setting will outline any additional activities. Depending on site requirements, may be required to deputise for the Head of Production.________________________________________Stakeholders & Interfaces Fleet Operations Director Fleet Delivery Manager Supervisors & Technicians HSEW Advisors / Manager Head of Production Human Resources Customer Representatives Technical Managers Agency Resource Providers________________________________________Qualifications, Experience & Technical KnowledgeEssential Management or supervisory experience in a technical environment. Technical knowledge of rolling stock maintenance procedures and practices. Engineering ONC (or equivalent qualification/experience). Strong IT systems/software proficiency. Excellent written and verbal communication skills. Strong organisational and planning capability.Preferred Knowledge of continuous improvement techniques. Good understanding of health, safety and environmental legislation and processes. Basic knowledge of project management principles.* Awareness of contract/commercial frameworks.Interested? Please call Mark Smith on or email,

Graduate Teaching Assistant - Secondary School in Crawley Whether you’re about to graduate and want to get into teaching, or you’re looking for a new way to utilise your existing degree, becoming a graduate teaching assistant might just be the role for you. About the role: This teaching assistant role is based in an ambitious and thriving secondary school in the Crawley area. The school is most easy to access by train as it is close to a train station. They are looking to recruit an enthusiastic graduate for the role to start in September. You will be providing additional support to pupils in the classroom to help raise the levels of attainment. • Assisting in the delivery of effective intervention teaching on a one-to-one basis or in small groups., • Helping with the planning and delivery of lessons., • Supporting pupils in relation to their educational and behavioural development., • Preparing classroom resources., • Providing feedback to teachers and parents., • A degree in any subject with a good understanding of core subjects., • Enthusiastic and passionate about helping children reach their academic potential, • Proficient numeracy and literacy skills, • Ability to form excellent relationships and rapport with pupils, • Get paid in line with national scales (AWR compliant), • Free CPD sessions, • Your own dedicated consultant, • £150 ‘Refer a Friend’ bonus If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. All applicants must have a valid enhanced Disclosure and Barring Service (DBS) check before starting work. Full assistance provided. By applying for this role, you are consenting to Engage Education Ltd storing your personal details in our fully encrypted database, in line with the GDPR requirements. INDBRN

Secondary Cover Supervisor Needed in Crawley At Engage, we’re working with a school that has a good Ofsted rating in Crawley to recruit a full-time cover supervisor who can join the team in its commitment to improving the attainment of all pupils. This is a great opportunity to join a welcoming team and make a real difference in the lives of your pupils. About the role You will be leading lessons and covering in the absence of class teachers for varying subjects at a good Ofsted-rating school in Crawley as soon as possible. You will receive training provided by the school and Engage Education and will be a part of a close and dynamic team. This role has very little planning and marking. The school is easily accessible from Crawley and Three Bridges train station if you are using public transport. If you are passionate about education and the growth within each student's learning environment this is the role for you! About you • Experience working with students aged 11-16, • Flexibility to work on different subjects, • Confident managing behaviour, • An ability to build rapport with students, • Have a fun but firm presence, • Get paid in line with national scales (AWR compliant), • Free CPD sessions, • Your own dedicated consultant If you are not contacted within 2 working days, unfortunately, you have been unsuccessful in this role. All candidates must have a valid enhanced Disclosure and Barring Service (DBS) check before starting work. Full assistance will be provided. By applying for this role, you are consenting to Engage Education Ltd storing your details in our fully encrypted database, in line with the GDPR requirements.

Learning & Development Coordinator - London Gatwick Airport Position: Learning & Development Coordinator Line Manager: Head of HR Location: Gatwick Airport Contract: Full Time, Permanent Salary: £15.33 per hour PURPOSE The Learning & Development Coordinator plays a vital role in driving service excellence across the lounge operation. This role exists to train, coach, and develop colleagues so they deliver consistently outstanding guest experiences that align with the No1 Lounges brand. You will be the primary on the floor training specialist, ensuring new starters and existing colleagues have the skills, behaviours, and confidence needed to create a warm, premium and seamless guest journey. Through high-quality inductions, real time coaching, and structured development, you will reinforce service standards, embed brand values, and support a culture where exceptional guest experience is at the heart of everything we do. KEY RESPONSIBILITIES Guest Experience & Service Excellence • Train colleagues to deliver exceptional, memorable guest experiences across Front of House and Back of House., • Coach employees on guest journey standards, service behaviours, personalisation, and service recovery., • Provide hands-on coaching during operational hours, supporting colleagues in real time., • Act as the main buddy for all new starters during their first weeks., • Deliver engaging induction sessions that set colleagues up for success., • Support trial shifts and site tours, ensuring candidates feel welcomed, informed, and comfortable throughout their experience., • Work closely with the Recruitment Team to ensure all colleagues — both Lounge and Head Office staff — receive a comprehensive and relevant induction journey., • Ensure all compliance modules are completed on Day 1 and within required deadlines., • Complete and maintain competency assessments for all new starters., • Identify strengths, development areas, and training gaps, sharing insights with the Head of HR and Lounge managers and Assistant Lounge managers., • Deliver monthly classroom training sessions to support service improvement and capability building., • Identify areas requiring refresher or advanced training and act proactively., • Maintain training compliance above 90% at all times., • Update the training matrix, competency grids, and all learning records accurately., • Deliver Flying Start Month 1 and Month 2 reviews to assess progress, guest service behaviours, and readiness., • Passionate about delivering and inspiring excellent guest service., • Strong communicator, with the ability to motivate, guide, and encourage colleagues., • High personal standards with attention to detail and consistent professionalism., • Approachable, supportive, and able to foster a positive, inclusive learning environment., • Proactive in identifying development needs and taking initiative., • Organised and able to manage training schedules, follow-up tasks, and accurate record keeping., • Previous experience in training, coaching, or developing colleagues within a hospitality or customer service environment., • Strong understanding of premium guest service standards., • Experience working in a fast-paced operational setting., • Proven ability to communicate effectively and build trust with new and existing team members., • Experience within lounges, hospitality, travel, or similar customer-facing environments is desirable., • Good command of the English language – written and spoken, • Enjoying engaging with customers is an essential part of the role, • Computer literacy or familiarity with reception and electronic payment handling desirable, • An interest in the travel hospitality sector, • You must comply with all policies and procedures as written in the Employment Handbook, SOPs, • Always uphold confidentiality of personal customer information and take reasonable precautions to protect the information accessed or used in your work in line with UK GDPR regulations, • Be willing to help other team members wherever possible and to understand the flexibility required when business levels peak and trough, • Undertake any reasonable requests made of you by the Company including flexibility in hours, location and responsibilities, • Have a clean and presentable uniform in line with company standards, • 28 days paid holiday annually., • Company cash-back healthcare scheme, which means you can claim back the cost of care such as dental, optical and therapy treatments., • Complimentary staff parking provided at the airport whilst you are on shift., • Complimentary staff meal during your shift., • 5 complimentary lounge visits each year., • Discounted Gym Memberships, all you need to do it check which gyms offer discounts in your local area, • 25% discount for lounge visits for your friends and family, • Employee of the Month Reward & Recognition schemes – the chance for your hard work and dedication to be awarded with a £50 voucher every month, • 24 hour confidential employee assistant programme, which supports our employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being, • Workplace Pension Scheme with Aviva which you will be automatically enrolled into if you are between the age of 22 and the state pension age., • Annual flu jabs., • Access to TipJar, • Refer a friend to No1 Lounges and receive £300 when they pass probation.