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Social Media Manager - UK & I Cheapside, London Reports to: Head of Communications, UK&I About the Role We’re looking for a creative, data-driven Social Media Manager to join our dynamic UKI marketing team. This role is central to building brand awareness and engagement across LinkedIn and other key platforms, championing employee advocacy, and amplifying both UK-led campaigns and global content. You’ll be a key player in bringing our flagship campaigns - like the Hays Salary Guide - to life through compelling storytelling, innovative content formats, and strategic amplification. You’ll also represent the UKI region in our global social media competency group, collaborating with peers across our international network to share best practices and drive excellence. We’re looking for someone who is truly passionate about social media, eager to drive our activity forward, experiment with new approaches, and continuously learn and evolve in line with platform trends and audience behaviours. Key Responsibilities • Lead LinkedIn strategy for the UKI region, driving brand awareness, engagement, and follower growth., • Develop and execute content strategies across Facebook, Instagram, and other relevant platforms, ensuring channel-specific optimisation., • Champion employee advocacy, working closely with internal stakeholders to activate our people as brand ambassadors., • Collaborate with the UKI marketing team to bring campaigns to life through social-first content, including video, graphics, and copy., • Partner with the global social media team to amplify global content and ensure regional relevance., • Represent UKI in the global social media centre of excellence, contributing to shared learning and innovation., • Collaborate cross-functionally with internal communications, training, sales enablement, and other teams to align messaging and maximise impact., • Monitor and report on performance metrics, using insights to continuously optimise content and strategy., • Stay ahead of platform trends, algorithm changes, and emerging formats -especially in video and visual storytelling., • Work closely with senior business stakeholders, providing strategic guidance and acting as a trusted social media expert. Knowledge, Qualifications, and Experience: Essential: • Proven experience managing LinkedIn and other social platforms in a B2B environment., • Strong understanding of content strategy, copywriting, and visual storytelling., • Experience with video creation for social media and editing tools (e.g., Canva, Adobe Premiere, CapCut)., • Experience with graphic creation tools for social media (e.g. Canva, Illustrator, InDesign)., • Experience using social media management and monitoring platforms (e.g., Sprinklr, Hootsuite, Brandwatch, or similar)., • Analytical mindset with a passion for data, KPIs, and performance optimisation., • Excellent stakeholder management skills and the ability to influence at a senior level., • A genuine passion for social media and its role in modern marketing. Skills and Competencies • Exceptional verbal and written communication skills., • Collaborative and confident working cross-functionally with multiple teams – and independently., • Innovative, proactive, and always looking for new ways to elevate our brand., • Curious and open to trying new approaches, with a commitment to continuous learning and improvement., • High level of organisation and time management. In addition, Hays group offer: • Competitive compensation and reward package, • Stimulating and rewarding work at a time of significant organisational change., • An inclusive culture built on rewarding success and the opportunity to influence your future career path., • Flexible hybrid working patterns., • Broad range of employee wellbeing initiatives and benefits, • Community of internal support networks, • Paid volunteering day for all employees under our Working for Your Tomorrow Initiative Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you’re thinking of a new tomorrow for your career, whatever your background, let’s work together to create it! At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

A successful financial technology company are looking for an experienced Digital Marketing Lead (SEO & PPC) to join the marketing team. This is a hybrid role – two days per week in their Central London office and three days per week working from home. As the Digital Marketing Lead, you will take ownership of the strategic development and operational excellence of the core digital marketing channels to elevate digital presence and performance. You will be managing a small team of two and will report into the Customer Marketing Director. This role would suit someone who enjoys an equally technical and strategic digital marketing role. Your key responsibilities as Digital Marketing Lead will include leading the strategic planning for all digital channels – identifying emerging digital trends and technologies and driving the strategic development and optimisation of the website – focusing on UX/UI, SEO, conversion rates and content effectiveness. You will take ownership of the marketing technology (MarTech) stack and oversee the strategy and execution of PPC and digital display, email marketing capabilities and in-app marketing. You will also take ownership of reporting and measurement, management of the digital budget and act as the brand champion to ensure adherence to brand guidelines. The ideal candidate will have 5+ years’ experience in a digital role, to be successful you will have exposure to website building and management with a passion for website development and creating customer journeys. You will have experience of PPC, digital advertising, content management systems for website updates, SEO and an understanding of Google Ads and Google Analytics. The salary on offer is £60,000 - £65,000 per annum dependent on experience and an exceptional benefits package which includes extensive private healthcare, enhanced sick leave and enhanced maternity and paternity, a generous annual training budget and in-office wellbeing perks such as manicures, massages and barbers. Other job titles relevant to this role include: Head of Digital Channels, Digital Marketing Lead, Digital Performance Manager, Digital Growth Manager, Digital Experience Manager, MarTech & Digital Strategy Lead, Senior Digital Marketing Manager, Digital Optimisation Lead, Performance Marketing & Digital Channels Lead, Customer Acquisition & Digital Channels Manager.

Role Summary: Our Talent Acquisition and Development (TA&D) team provides the most effective and efficient solutions for Talent Attraction, Selection & Assessment, Performance Management and Development for BGC Group including all associated entities, across all levels of the firm. The role sits within a six-person in-house TA&D team; under the Global Head of Talent Acquisition and Development. Key responsibilities: • Supporting the EMEA Early Careers and Talent Development Senior Manager, • Assist with Early Careers suite of programmes, coordinating interviews with candidates and the business, scheduling early career events, • Maintaining Early Careers tracking for each role and candidates in process, providing reports and statistics • Provide support to the Junior Talent Development Business Partner and be responsible for all aspects of the learning & development administration, • Admin responsibility for e-learning and in person training workshops, • Support logistics for delivering training workshops across multiple sites, • Admin support with the learning management system and ensure accurate records are held to meet regulatory requirements and business objectives., • Support MI for quarterly reporting for the TA&D book of work, • Support with correct communications for employees, managers and providers are maintained for training requests, • Act as support contact for queries for group/regional Talent development and Early Career programmes, • Be the administrative first point of contact for the wider TA&D team Skills / experience required: • Excellent administration and IT skills, including PowerPoint and Excel (desirable), • Strong communication skills, • Excellent planning and organization skills, • Capable of multi-tasking and being agile Personal attributes: • Problem solving - proven ability to take complex requirements and translate these into tangible, workable solutions leveraging best practice tools and techniques, • Analytical - ability to understand and respond to problems, draw and present the right insight and recommendations effectively, • Proven ability to thrive in a complex matrix environment, collaborate effectively with broader HR teams and galvanise support for projects, bringing people together to deliver, • High levels of self-awareness and committed to personal development with a growth mindset, • Creativity - enjoyment from developing projects and initiatives Desirable: • Any relevant HR qualifications, • CIPD/BPS Psychometric certification is desirable, but not essential Agency Notice BGC Group & affiliates do not accept agency resumes. Please do not forward resumes to our job alias, employees or any other company location. BGC Partners & affiliates are not responsible for any fees related to unsolicited resumes. Please contact the Recruitment function for additional details

Are you an experienced project manager with a passion for bringing people together, shaping industry conversations, and driving meaningful change? My client, the UK’s leading community connecting the entire payments ecosystem is seeking a Project Manager to lead four of our flagship industry working groups. Reporting directly to the Head of Projects, you will be responsible for designing, coordinating, and delivering a portfolio of high-profile outputs and content - including whitepapers, reports, workshops, podcasts, and events. These working groups unite senior stakeholders from banks, fintechs, regulators, and policymakers to tackle the most pressing issues in payments, from financial inclusion and cross-border payments to innovation, regulation, and ESG. This is your opportunity to play a pivotal role in shaping the future of one of the world’s fastest-evolving industries. To be considered for this role you will need to have • A demonstrated ability in writing, content creation, or content programme planning., • A track record of delivering impactful reports, podcasts, or events., • Proven experience in project management, stakeholder engagement, or association/working group management., • Strong organisational and prioritisation skills with exceptional attention to detail., • Excellent communication and facilitation skills – confident leading meetings and engaging senior stakeholders., • Proficiency in CRM tools (e.g., Hubspot) with strong reporting skills., • Knowledge of, or strong interest in, the payments industry and its key challenges (e.g., regulation, digital currencies, open banking, financial crime). Any knowledge or experience of working within a membership organisation or society would be richly welcomed as would any experience within financial services, fintech, or a policy-driven environment. This is a unique role offering direct access to industry leaders, regulators, and decision-makers, making it an ideal opportunity for someone who thrives on collaboration, content creation, and thought leadership. While deep technical expertise in payments is not essential, an understanding of the payments landscape and its challenges will help you hit the ground running. You will be managing multiple projects simultaneously, delivering on time and to budget and will also be responsible for • Leading the strategy and delivery of four industry working groups., • Building strong relationships with senior stakeholders, regulators, and industry bodies., • Shaping agendas, facilitate discussions, and drive collaborative, actionable outcomes., • Delivering high-quality content such as whitepapers, reports, podcasts, and events, whilst collaborating with marketing to amplify reach and position content as industry-leading., • Working cross-functionally to maximise impact and revenue opportunities., • Tracking performance, report outcomes, and identify opportunities to grow influence., • Supporting administration including website updates, database management, and output tracking. This a Hybrid role where you will be rewarded with a competitive salary, 25 days holiday and many other benefits that include • Medicash healthcare plan, • Private pension scheme, • Training & development budget, • Team socials, events, and networking opportunities with industry leaders If you’re ready to be at the heart of one of the most dynamic industries in the world, we’d love to hear from you.

Senior Talent Advisor • Permanent position, • In-Office position About LevelUP HCS: LevelUP HCS provides Recruiting Consulting Services and Strategic Solutions that positions Companies to Confidently Scale. Our experienced experts mesh appreciation of the human dynamic with recruitment goals, corporate considerations and compliance requirements. We custom design and institute a scalable, seamless recruitment process that is fully integrated end-to-end for each client. We are the first to deliver a recruitment solution that marries subject matter expert (SME) recruiters and management consulting to deliver high quality hires at low cost. We offer flexible solutions, including teams of on- or off-site dedicated recruiters. Duties and Responsibilities Sourcing and recruiting ▪ Leverage online recruiting resources, in-house applicant tracking system, and internal/external networks to identify and source qualified candidates. ▪ Develop and maintain a network or contacts to help identify and source qualified candidates. ▪ Proactively recruit, qualify, and identify candidates for all open positions, including development of minimum and preferred candidate qualifications. ▪ Review resumes and credentials for appropriateness of skills, experience, and knowledge in relation to position requirements. ▪ Uses effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form. ▪ Develops an effective pipeline of key talent potentially available for immediate hire as succession planning needs dictate. ▪ Develops, facilitates, and implements all recruitment policies and procedures, including all phases of the recruitment process. Relationship Management ▪ Confer with senior leadership to identify personnel needs, workforce planning strategies, and search assignments. ▪ Visits all hiring manager departments to develop a thorough understanding of the department culture and uses that understanding to help candidates fully understand the opportunity. ▪ Initiates and maintains excellent working relations within the client’s Human Resources Organization ▪ Mentor and coach junior recruiters and sources to meet the company’s talent acquisition needs, including proactive talent sourcing, talent assessment, hiring processes, recruiting operations. Process Management ▪ Manages and coordinates communications with candidates and vendors. ▪ Develop complete and detailed job descriptions ensuring an understanding of job duties responsibilities and business requirements. ▪ Interviews all candidates presented for detailed interviewing by hiring managers and includes the use of face-to-face behavioral-based interviewing methodologies. ▪ Coordinate the scheduling and logistics of all interviews with recruiting coordinator. ▪ Organized, leads, and documents post-interview debrief/feedback and post-mortems with interview teams and candidates. ▪ Manages the presentation, selection, offer, negotiation, closing, and administrative components involved in full lifecycle recruiting. ▪ Conducts follow-up calls and quality-improvement studies with hiring managers and new hires. ▪ Maintain accurate and well-ordered documentation on all candidates, searches, hiring managers interactions, and other recruiting activities to ensure a safe and thorough audit if required. ▪ Extends offers of employment to selected candidates under the direction of the hiring managers and within the guidelines of client’s compensation policy. Management and training ▪ Uses effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form, and timeliness. ▪ Works cooperatively with all members of the staffing team to develop and implements staffing plans and activities. ▪ Train and educate managers on recruitment process. ▪ Provide training and communication awareness. ▪ Compliance & regulatory adherence reporting/market intel. Reporting/Market Intel ▪ Stays informed of trends and innovative recruiting techniques to be competitive in state-of-the art recruiting practices. ▪ Utilise internal HR recruitment system to capture all recruitment metrics and trends. ▪ Ensure data quality for all recruitment reports. ▪ Assist in preparation of QBR. Administrative ▪ Performs other related and ad-hoc duties and projects as assigned. Required Skills and Attributes ▪ Knowledge and extensive past use of a server-based applicant tracking system. ▪ Excellent prioritization, writing, and oral communication skills are required. Banking ▪ Ability to develop business cases and service requirements, while creating and managing strategic alliances. ▪ Ability to handle sensitive and confidential information appropriately. ▪ Ability to exercise sound discretion and independent judgment. ▪ Strong work ethic, communication, and client orientation skills ▪ Must have the ability to quickly learn systems, processes, and procedures. ▪ Must be able to quickly assimilate technical information and build solutions to the optimal balance of meeting business needs, beating competitors, and operating within financial resource constraints. ▪ Ability to effectively work in a fast paced, detail oriented and deadline focused environment. ▪ Advanced knowledge using Microsoft Excel, Word, and PowerPoint. ▪ Strong project management skills. Education and Work Experience ▪ Previous experience recruiting within Financial Services and Investment ▪ A Bachelor’s degree and 8+ years managing full lifecycle recruiting either as a Corporate Recruiter, or an Onsite Recruitment Consultant. ▪ 8+ years in a Talent Advisory or Senior level Recruitment position.

Alexander Lloyd is delighted to be exclusively partnering with a well-known organisation, on the recruitment of an Employee Relations Specialist. You’ll play a key role in shaping a workplace culture that is fair, supportive, and high performing. Acting as a trusted advisor to managers and leaders, you’ll guide them through sensitive people matters while ensuring best practice and compliance with employment law. This is a fantastic opportunity for someone who thrives on building relationships, solving complex challenges, and influencing positive change. Duties: • Take ownership of a wide range of employee relations cases, including disciplinary matters, performance management, grievances, attendance concerns, and exit processes for involuntary leavers., • Partner closely with managers and leaders as a go-to expert, providing clear, practical advice that resolves issues effectively and constructively., • Stay current on employment legislation and HR practices, ensuring guidance is legally sound and aligned with company policies., • Support strategic HR projects, including TUPE and redundancy processes, using data insights to spot trends and deliver outcomes that are consistent, efficient, and people focused., • Equip managers with the tools and confidence to lead employee meetings professionally, from preparation through to conclusion., • Champion a positive employee relations culture by designing and delivering initiatives and training that foster fairness, respect, and consistency across the business., • Provide additional support across the ER and wider HR team during peak periods and contribute to cross-functional projects., • Collaborate with the ER Lead to review and manage cases that could involve regulatory or conduct-related risks. Skills/Qualifications: • Solid background in Human Resources with a strong emphasis on employee relations, HR policies and processes, and providing coaching support to managers., • In-depth understanding of HR procedures, employment legislation, and workforce change processes, including TUPE, mergers & acquisitions, and collective consultation., • Experience operating within complex, large-scale organisations., • Trusted to handle sensitive issues with discretion and maintain strict confidentiality at all times., • Strong problem-solving and critical thinking abilities, with the capability to work independently and effectively within a remote/virtual setting. Please quote 51786 when calling Martin at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

About Us: Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World’s top 100 companies in 2023 by the World Finance Magazine. Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure. Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success. With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent. Key Responsibilities: • Analysis of new and review credit proposals for corporates, banks and sovereigns as 2nd Line of Defence; prepare Independent Credit Assessment for Management Credit Committee and support day to day excess / unauthorised activity controls., • Support the team effort to manage daily limits, collateral and flow of drawdown requests., • Support Risk Management in upgrading credit risk policies, processes and controls., • Critically assess existing procedures, identify control gaps / weaknesses and suggest ahead of implementing practical solutions. Specific Responsibilities: • Independently assess and challenge (as 2nd line of defence) credit applications for a variety of counterparties including corporates, banks and sovereigns., • Analyse financial information such as annual reports, management accounts and cash flow statements and provide thorough assessment of credit worthiness and appropriateness of ratings., • Facilitate drawdown requests, daily limit reports, collateral and excess / unauthorised activity management., • Identify and follow up on day to day account controls with respective managers., • Perform periodic reviews of existing non-bank, bank and country credit counterparties., • Work closely with Risk Administration team regarding loan documentation and other workflow matters., • Assist in the management of all necessary documentation involved in the credit application and the documenting of facilities., • Suggest and implement better credit risk assessment metrics and techniques., • Communicate the Bank’s Strategy with the 1st Line of Defence and give clear credit advice aligned to the Strategy., • Assisting with wider up-skilling of credit knowledge across both 1st Line of Defence and Credit Risk teams, by developing, preparing and conducting relevant training and workshops., • Produce management information and reports for EXCO, Management Credit Committee, Board Risk Committee, and the Board., • Assist the Manager in the analysis of KRIs to identify areas of risk in the operating environment and work with Market and Operational Risk to ensure that appropriate action is taken., • Assist the Finance Department through the validation of External Ratings for IFRS9 calculations and ECL. Additional responsibilities: • Supporting the Manager, Credit Risk and Documentation and the Chief Risk Officer where necessary including ECL returns., • Providing relief across Credit Risk during any absences., • Keep up to date with industry best practice, key market developments (including Nigeria) and regulatory developments., • Proactively develop ‘Identification and monitoring’ on all aspects of Credit Risk., • Complying with the FCA/PRA’s Individual Conduct Rules, as outlined below., • To “live” the values of the Bank and be a valuable team member. Skills Required: • ACCA/CIMA qualified, CFA finalist, Master of Credit Risk or equivalent are all advantageous qualifications., • Credit risk trained and have prior analytical experience (>5yrs)., • Knowledge of legal, compliance, accounting and market-risk related issues involved in the approval of credit., • Knowledge of domestic Nigerian/ Ghanaian markets and of other sub-Saharan African markets is desirable., • Able to communicate credit assessment challenges confidently with Senior Management including at the Management Credit Committee level., • Experience or exposure to working in a Trade Finance environment., • Driven, ambitious, self-starter who can grasp a concept quickly and deliver a reasoned investigation and analysis., • Strong understanding of the control environment and operating within it., • Strong communication and presentation skills., • Good understanding of current AML/KYC requirements., • Good IT skills - Microsoft Office package. This is a 9 Month FTC position, paying up to £70,000 based on experience.

Sales Recruitment Consultant - HAYS, London Flagship Office - First Promotion in 12 months £28,755 plus uncapped commission | 2 Year Fast Track to Management! Recruitment is a fantastic career - it's fast paced and dynamic, every day you'll make a lasting impact. As a Recruitment Consultant, you’ll manage your own business and work in a commercial and entrepreneurial environment. You’ll source candidates, win business and match the right candidate to the right job. Recruitment suits an individual who wants to build key relationships with both candidates and clients whilst working in a competitive and target-driven environment. A job in recruitment is extremely rewarding – you can earn great commission and become a manager in just a few years. About Hays Hays is the most successful recruitment company in the U.K, placing more than one candidate into a job every minute of every business day. We’re global and operate all across the UK&I, working with many of the biggest companies and a wide range of smaller businesses. We've been voted one of the UK’s best companies to work for by Glassdoor and we're the most followed recruitment company globally on LinkedIn. If you’re starting a career in recruitment there’s no better company than Hays. What you'll need to succeed as a Recruitment Consultant You will possess a talent for building relationships and will enjoy working in a busy, target-driven environment. You will be resilient, persistent and determined in order to achieve results. You will be sales-focused, outgoing and confident. A Recruitment Consultant will embody our core business values, including: • having an innovative and insightful nature., • being highly ambitious with a hunger to succeed and build a prosperous career within Hays, • the ability to become an expert in your specialism What you'll get in return as a Recruitment Consultant As a Recruitment Consultant you'll be given the support of our market-leading brand, you will receive 200 hours of world-class training in your first year to help you become an expert and have access to the best tools and technology in the industry. The responsibility and autonomy you will receive at Hays will see an increase in your confidence, where you will gain excellent presentation skills as well as an increase in your commercial awareness. You’ll also receive: • Uncapped commission, • A structured career path, • The opportunity to transform lives and businesses, • Referral bonuses of up to £2000 per individual, • Exciting incentives and rewards, • The opportunity to move internationally in the future, • A free mental health helpline and wellbeing app for employees We also have a range of employee benefits to choose from including discounted gym memberships, annual season ticket loans, health-care and dental-care plans and generous shopping discounts and savings.

Employed Financial Adviser (Clients Provided) Location: London (Hybrid - 3 days in-office) Salary: £50,000 - £70,000 (DOE) + Uncapped Earnings & Discretionary Bonus Contract Type: Full-Time, Permanent Department: Private Wealth Advisory Reports To: Adviser Development Manager Role Overview Are client is seeking a motivated and experienced Financial Adviser to join the Private Wealth Advisory team in a fully employed capacity. You'll step into a high-performance, high-support environment, receiving a portfolio of high-net-worth (HNW) clients from day one. With full back-office support-including paraplanning, administration, and marketing-you'll focus solely on delivering first-class financial advice and cultivating long-term client relationships. Key Responsibilities • Provide holistic financial advice to HNW individuals, families, and institutions., • Manage, nurture, and grow existing client relationships., • Develop financial plans covering pensions, investments, estate planning, taxation, and risk management., • Expand your client base through referrals, networking, and quality in-house leads., • Partner with internal teams to streamline client service delivery., • Stay current with market trends, regulatory changes, and industry best practices. Required Qualifications & Experience • Minimum 3 years' experience in financial advisory or wealth planning., • Level 4 Diploma in Regulated Financial Planning - Required., • Chartered Financial Planner status (Level 6) - Preferred., • Demonstrated success in working with HNW clients., • Strong communication skills and a client-centric approach. What We Offer • Pre-assigned portfolio of HNW clients., • Competitive salary with uncapped earning potential., • Full paraplanning, admin, and marketing support., • Career development through mentoring and ongoing training., • Hybrid working structure with flexibility and autonomy. Benefits • 24 days annual leave (plus your birthday off), increasing with tenure., • NHS Medicash Health Plan., • Life Assurance & Income Protection., • Regular team socials and networking events., • Supportive, collaborative culture within an agile firm.

Graduate AI Customer Success Associate Location: Hybrid (3 days per week in London-based office) Salary: £30,000 – £38,000 (depending on experience) What We Are SOFI is a groundbreaking AI platform designed to transcribe, notarize, and analyse meetings within the financial services industry, providing detailed insights tailored to user requirements. Our goal is to make financial meetings smarter, clearer, and more productive. SOFI is ‘Meetings Reimagined’. Role Summary This is a full-time, entry-level role for a Graduate AI Customer Success Associate. You’ll play a vital part in ensuring client success and satisfaction, supporting users, and helping to build long-term engagement. You’ll also analyse customer interactions and feedback to help improve the product experience. You’ll work closely with the Customer Success Manager to handle client queries, encourage product adoption, and deliver exceptional service. Over time, you’ll have the opportunity to manage a small portfolio of your own clients (typically 1–2 advisers), while the CS Manager focuses on medium and large accounts. This role is a great pathway into a future Customer Success Manager position. What You’ll Do • Client Support: Manage support queries through email, workshops, incoming, and outgoing calls, ensuring exceptional client experiences., • Custom Report Management: Support the creation and refinement of custom report outputs in collaboration with the CS Manager., • Usage Monitoring and Improvement: Help monitor client usage of SOFI, drive improvements, and encourage platform adoption to enhance client success., • Training and Workshops: Assist with delivering and facilitating client training workshops, check-in meetings, and onboarding sessions., • Client Reports: Prepare detailed client reports on usage, engagement stats, and adoption metrics to assist the Customer Success Manager in client strategy and reviews., • Support Queries: Monitor incoming support queries, ensuring timely resolution and clear communication back to clients., • New Features and Releases: Support testing of new SOFI features, ensuring clients are informed and trained on new functionalities., • Guides and Videos: Assist in creating, updating, and enhancing client guides, support documentation, and training videos to support client self-service. Who You Are • Proactive, friendly, and client-focused, • Organised, detail-oriented, and capable of multitasking, • Excellent communication and interpersonal skills, • Comfortable working with data, reports, and digital platforms, • Enthusiastic about technology, particularly AI and SaaS solutions, • A team player eager to contribute to company growth and client satisfaction Ideal Candidate This role is ideal for recent university graduates or individuals looking to start a career in Customer Success. Previous support experience in customer-facing roles is welcome but not essential, as comprehensive training and support will be provided. Qualifications • A minimum of a 2:1 undergraduate degree (or equivalent) from a recognised university, • Experience in customer service, client support, or account coordination is beneficial but not essential, • Strong organisational and problem-solving skills, • Proficient in Microsoft Office, CRM systems, and data management tools (training provided), • Previous experience in a SaaS or tech environment is advantageous but not required, • Ability to quickly learn and adapt to new technology platforms What We Offer • Competitive salary: £30,000 – £38,000 (depending on experience), • Opportunities for career growth, including progression into a Customer Success Manager role, • 25 days annual leave, including an extra day off for your birthday, • Comprehensive medical and dental insurance, • Critical illness cover, • 9% company pension contributions (with a minimum 4% employee contribution), • A supportive, collaborative, and innovative work environment Apply Now Join our client-centric team and help redefine the financial services industry with SOFI. If you’re ready to build your career in tech and customer success, we’d love to hear from you.

Our client is looking for a Paraplanning Manager to lead a team of Paraplanners. You will be overseeing and supporting the Paraplanning team, ensuring high-quality, compliant financial advice delivery by managing workflow, mentoring and training paraplanners, and implementing process improvements. Key responsibilities include quality assurance, regulatory compliance, technical support for advisers, team development, and strategic involvement in departmental goals and efficiency. Key Responsibilities • Team Management:, • Recruit, train, develop, and mentor paraplanners, monitoring their performance and adherence to company processes., • Workflow & Resource Allocation:, • Manage and allocate work to the team, ensuring deadlines are met and sufficient technical coverage is available for various report types., • Quality Assurance:, • Perform first-line checks on the quality of reports, turnaround times, and adherence to internal and external regulations and procedures., • Technical Expertise:, • Serve as a point of referral for technical queries, providing expertise to ensure the production of first-class, compliant reports., • Process Improvement:, • Identify trends, areas for efficiency, and process improvements within the paraplanning department and develop solutions., • Compliance:, • Ensure all reports and work are compliant with financial regulations, such as those from the Financial Conduct Authority (FCA)., • Strategic Contribution:, • Collaborate with management to align the team's efforts with company goals, support regional activities, and improve back-office efficiency. You will need to have previous management experience, be Level 4 qualified, be fully conversant with FCA compliance and have a drivers license. To be considered for this role please email your CV to

Client Servicing Manager | London | 1 day in the office | Early finish Friday | Up to £28,000 Job Title: Client Servicing Manager Location: London (EC3N) - Hybrid Our Client: One Financial offers a discreet and sophisticated financial planning service. They have a longstanding reputation for professional advice and exceptional levels of customer service. With a history dating back to 1987, One Financial Planning has one of the most experienced and highly qualified teams, helping people achieve their financial goals. Package Details: The successful candidate will receive a basic salary of between £26,000 - £28,000 depending on experience & qualifications. Other benefits include: • Hybrid (1 day per week in the office), • 4% Pension Contribution, • Discretionary Bonus, • 20 Days Holiday + Bank Holidays (increasing by 1 day per years’ service up to 25 days), • 4 x Death in Service, • Smart Health, • Have Your Birthday Off!, • 3pm Finish on Fridays!, • Exam Support (both financial & time - £500 per R0 exam, £1000 per AF exam added to annual salary – day off before exam), • Annual company events Purpose of the role: As a Client Servicing Manager, you will support Financial Planners by managing client communication and service delivery. This role is integral to maintaining high client satisfaction and ensuring seamless business processes. Duties and Responsibilities: • Gathering data and preparing client valuations each month., • Liaising with product providers to obtain plan information, illustrations, and other details, as required (for new clients and existing)., • Scheduling annual and half-yearly client reviews and supporting team to gather information for the reports., • Liaising with the implementation team, and product providers, to monitor and progress client transfers and post-transaction reporting., • Ensuring the client management system is kept up to date by inputting client data into the back-office system (currently Adviser Office)., • Carrying out day to day requests from Clients (Money In/Out, Switching Funds) and ensuring all tasks off the back of client meetings are completed., • Ensuring client files are up to date, complete and tidy (and include current AML documentation)., • Ensuring reports are bound and dispatched to clients in a timely manner; and managing the team diary for client and prospect meetings and supporting meeting preparation as required., • Acquiring knowledge of business procedures and ensuring regulatory compliance by adhering to company procedures., • Gaining an understanding of and adhering to the ethos, culture, and purpose of the Company., • Undertake appropriate professional development and training. The Ideal Employee: • Experience supporting Financial Planners/Advisers, • Strong interpersonal skills to develop client trust and confidence, and a collaborative team-player mindset., • Organised and methodical approach with excellent attention to detail., • Experience with financial planning tools and back-office systems., • Ability to prioritise workload independently, multitask and meet deadlines., • Excellent written and verbal communication skills Experience required: At least 2 years’ experience in Financial Services administration. Working Hours: 8.30am – 5pm (1 hour for Lunch) 3pm Finish on Fridays.

Senior Administrator – Finance 📍 London 🕒 Full-time, 35 hours per week 🕒 Office-based with flexibility & hybrid working after probation 💼 Competitive salary, dependent on experience Looking to take your admin career to the next level in a respected, people-first accountancy firm? We’re seeking a confident and capable Senior Administrator to join a successful finance organisation, established for over 50 years. If you thrive on variety, enjoy working across departments, and have a knack for keeping things running smoothly, this could be your next big move. What you’ll be doing: • Acting as a key contact for external service providers and internal communications, • Overseeing client onboarding and compliance (AML, KYC, CRM updates), • Supporting the Practice Manager with finance tasks including payroll, VAT returns & management accounts, • Managing health & safety admin and coordinating office maintenance, • Providing ad hoc support across the firm, including reception and marketing What you’ll bring: • Strong administration experience (accountancy or professional services), • Strong organisational skills and attention to detail, • Excellent communication and problem-solving abilities, • Confidence with Word, Excel, PowerPoint and Practice Management systems, • Familiarity with AML/KYC and GDPR principles (a plus!), • A proactive, calm and professional attitude Perks & Benefits: • Training & development programme, • Company pension, • Supportive, team-based culture, • Central London location, • Opportunities to grow into finance and operations What you need to do now: To apply for this role, please click apply now and send a copy of your most recent CV. We’ll be in touch soon to discuss next steps. Let’s build something brilliant together.

Deputy General Manager – Barrio East (Shoreditch) What's in It for You? • £38,000 base salary + Bonus + service charge., • Exciting bonus scheme so you share in the business’ success., • An amazing 50% discount on food and drink across all our awesome venues., • 4 x Salary life assurance to support your loved ones if the worst happens., • Deals and discounts with a wide range of businesses through our discount portal., • Early access to your pay through Wagestream., • Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support., • Training and development opportunities. We're invested in your success during your time with us!, • Fun and vibrant working environment with a fantastic team. About Us: We are Barrio Bars. Bringing a slap of Latin attitude to a neighbourhood near you. With slammin’ party joints in North, South, East, West & Central London. Slingin’ authentic Margaritas, ice cold beers & filthy tacos all week long – and on weekends – that’s when the party comes alive. From a quiet afternoon sipping a margarita and sharing tacos, to shots of tequila and salsa moves, our bars are an experience of a lifetime! What We Need: Deputy General Managers are the future for us! We are looking for standout people to come and make a real impact in the business! People who are motivated to progress, achieve greatness and aiming to step into the role of a General Manager in their own stores! You’ll receive real support every step of the way! Responsibilities: • Oversee daily operations and confidently run busy shifts, ensuring a seamless experience for our guests., • The ability to run their site without the General Manager for 4 weeks., • Handle P&L management, stock control, meeting targets, and submitting reports., • Be a creative manager, coming up with innovative ideas to make your bar the best place to visit and work., • Manage and develop a team of professionals, inspiring and incentivise them to deliver 5-star service., • Ensure compliance with licenses, risk assessments, and health & safety standards., • Organize team rotas and efficiently manage labour. Skills and Experience: • At least x1 year experience managing a busy high-volume bar., • Confident with handling money and strong business acumen., • Excellent leadership, training, and team-building skills., • Methodical, thorough, and effective problem-solving abilities., • Approachable, self-motivated, and driven with excellent communication skills., • Approachable at all times regardless of workload., • Excellent communication skills both verbal and written., • A hands-on manager who isn’t afraid to get behind a station when your team is in the weeds and smash out a dozen Margaritas! About Nightcap: Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights... and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun! Our Values • We Start at the Bar - At Nightcap, we make every decision based on what is right for our bars. This ensures our choices are practical, guest-focused, and truly reflect our business. It's all about staying grounded in real experiences to drive our success., • Proud AF -Taking pride in our work means striving for excellence and being dedicated to success. At Nightcap, we encourage our teams to bring their passion every day, delivering world-class service and creating unforgettable experiences for our guests., • Become Your Best Self - At Nightcap, we thrive on personal development of each other. We encourage our teams to seek growth, improve their skills, and enjoy the journey. It's about becoming the best version of yourself while having fun along the way., • Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success. At Nightcap, we focus on results and make sure we follow through on our promises., • People Are Everything - At Nightcap, we know our people are our greatest asset. We focus on creating an inclusive environment where everyone feels heard, valued, and supported. Because at the end of the day, it's our people who make all the difference. If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you. We look forward to having you join our team at Barrio!

Deputy Manager - Positive Community Impact Benefits: Gain valuable leadership experience through operational management, staff supervision, and training to foster your professional growth. Our client, a dynamic organization based in London, UK, is seeking a Deputy Manager to join their dedicated t

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Now, we’re seeking a Mobile Site Operations Manager to take charge of our project delivery across London and beyond. Mobile Site Ops ManagerWorking Across London£50,000Plus Company Vehicle, 25 Days Holiday + Bank Holidays, Training & Growth.

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We are now seeking to recruit a Health and Safety Co-ordinator to support the Health & Safety Manager with health and safety arrangements for all staff, ensuring the Union is compliant with H&S legislation and regulations. You will also organise training as appropriate for health and safety matters

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As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients.

We are seeking a Senior Care Assistant to support the Home Manager, Deputy and Assistant Manager in all aspects of the home's management, while supporting residents with personal care, and ensuring the training and development of staff.Working in care can be challenging, but it's also one of the mos

Are you the type of person that gets out of bed on the right side every day? If so, wed like you to come and join us as aCluster Training Manager for The Landmark London, Royal Lancaster London, Hotel Indigo London K West Shepherds Bush and 15 Basil Street Apartments. Joining our independently owned

Drawing inspiration from mid-century Italian elegance,.Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy.You will specialise in hospitality and have a passion for training others while helping the business grow.Yo

Audio Visual Engineer (Lutron / Control 4). Are you an AV Engineer with experience in Lutron looking to join a forward-thinking company offering high-end smart home automation projects, technical training, and a clear path to Commissioning Manager?.

You will get excellent training and support as well as progression – the role will move to Senior Business Development Manager and then Senior Account Manager as a career path. They are looking for 2 new Business Development Managers to join the team. They are a business that continues to push the

A2B Soical Care have a superb opportunity for a Deputy Manager to provide care and support to children in a 3 bed EBD childrens home based in Harrow, London. Training new staff in care staff procedures and routines.

PAYE Inclusive of holiday 5 days in the office - SE18 This is a role fully office based Candidate must be immediately available Working to the Payroll Operations, Service Development and Training Manager this post will be responsible for the efficient running of the Patroll Administrators and the

Youll supervise care teams, deliver and assess training, and ensure care plans reflect the needs of each individual. Care Manager Join Our Clinical Team.

Brief Outline for Role of Area Sales Manager, London and the South East. After relevant training – Sales Role • Target all new and existing Skillbond customers. Develop Traditional and the latest Digital Equipment and Sundry product sales from existing and new customers.

Optical Practice Manager - Streatham.Be a part of the hardworking team in Streatham!.Doing the day to day running of an optical practice.Ensuring that customer service is at the top of your agenda.Target setting, monitoring and driving the business forward.Staff training and keeping the team motivat

We are looking for Deputy Manager to join our Team.Initial training will be provided but you should be able to work on your own and use your own initiative when required.You will be a team player, an excellent communicator, well organised and able to work under pressure with tight deadlines.We are

What we are looking for:- Experience as a Store Manager in premium or luxury retail- A hands-on leader with strong commercial awareness- Experience training and developing team members to support their growth- Excellent communication and people skills- A proactive, customer-first mindset- Passion fo

Part 145 / 21 Responsibilities & Duties: Report all compliance and safety issues to the Head of Safety, Compliance & Quality or the Accountable Manager (in their absence). The role involves oversight of audits, training, competencies, and safety procedures to maintain compliance and drive operation

Global Retail Training Manager | Sportswear Brand. We're recruiting for a Retail Training Manager to join a growing, values-led retail business with an international footprint.

Conduct regular site inspections and audits to ensure compliance with health and safety regulations, internal standards, and good practices. MB844: Health and Safety Manager. Ongoing support and assistance for Career Development including training and CPD activities, Supportive team environment, Exp

About the Role We are looking for a motivated and ambitious Warehouse Shift Manager to join our Chessington depot. During training, you will work Monday – Friday, 10:30 – 19:00, before moving to your permanent shift pattern, which will be: * Sunday: 12:00 – 20:00 * Monday &n