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  • Quality Auditor
    Quality Auditor
    hace 7 días
    £13–£15 por hora
    Jornada completa
    London

    Job Description: Overview We are seeking a meticulous and detail-oriented Quality Auditor to join our team. The successful candidate will play a crucial role as an auditor in ensuring that our products meet the highest standards of quality and safety in every our shop . This position requires a strong understanding of quality assurance processes, the ability to analyse data effectively, and familiarity with HACCP principles. The Quality Auditor will work closely with all our shop staff and managers. Responsibilities • Conduct regular audits of every shop to ensure compliance with quality standards and regulatory requirements., • Analyse audit findings and prepare detailed reports outlining areas for improvement., • Collaborate with production teams to implement corrective actions based on audit results., • Monitor adherence to HACCP guidelines throughout the production process., • Develop and maintain quality documentation, including procedures, policies, and records., • Provide training and support to staff on quality assurance practices and procedures., • Participate in continuous improvement initiatives aimed at enhancing product quality and operational efficiency. Skills • Strong knowledge of quality assurance methodologies and best practices., • Proficient in analysing data and identifying trends or issues related to product quality., • Familiarity with HACCP principles and their application in a manufacturing environment is highly desirable., • Excellent attention to detail and organisational skills., • Strong communication skills, both verbal and written, with the ability to convey complex information clearly., • Ability to work independently as well as part of a team in a fast-paced environment. If you are passionate about maintaining high-quality standards and have the skills required for this role, we encourage you to apply for the position of Quality Auditor. Job Type: Full-time Benefits: • Company pension, • Free parking, • On-site parking Work Location: In person

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  • Marketing Manager
    Marketing Manager
    hace 12 días
    £17–£18 por hora
    Jornada completa
    London

    MARKETING MANAGER Full Time – Onsite | London About Layali Lounge Layali Lounge is a vibrant London restaurant offering an authentic and memorable Middle Eastern dining experience, combining quality food, stylish surroundings, hospitality, entertainment and exceptional customer service. As we continue to grow and strengthen the Layali Lounge brand, we are looking for an experienced, creative and commercially focused Marketing Manager to join our team. This is an exciting opportunity for a marketing professional who understands the hospitality industry and knows how to turn creative marketing activity into increased bookings, customer engagement, events and revenue. The Role We are looking for a proactive and commercially minded Marketing Manager to take responsibility for developing and delivering the overall marketing strategy for Layali Lounge. You will manage marketing activity across digital, social media, promotions, events, partnerships, customer engagement and local marketing, ensuring that Layali Lounge continues to build a strong presence in the London hospitality market. Working closely with the General Manager and management team, you will develop campaigns that increase brand awareness, attract new customers, encourage repeat visits and maximise restaurant and private-event bookings. The successful candidate will be creative, organised, commercially aware and confident managing marketing activity from concept through to delivery and performance analysis. Key Responsibilities Marketing Strategy • Develop and implement a comprehensive marketing strategy for Layali Lounge., • Create an annual and monthly marketing plan aligned with business objectives., • Develop marketing campaigns to increase sales, bookings, footfall and customer retention., • Identify opportunities to grow the Layali Lounge brand within the local London market., • Monitor hospitality, food, entertainment and consumer trends., • Research competitors and identify relevant market opportunities. Digital & Social Media Marketing • Oversee the overall social media strategy across Instagram, TikTok, Facebook and other relevant platforms., • Work with content creators or manage the creation of engaging photography, video, Reels and promotional content., • Develop monthly social media and content calendars., • Ensure consistent Layali Lounge branding, tone and messaging across all platforms., • Monitor engagement, reach, audience growth and conversion., • Respond to relevant customer engagement and online enquiries., • Identify social media trends and opportunities relevant to the restaurant. Promotions & Campaigns • Plan and execute promotional campaigns for food, drinks, seasonal offers and special occasions., • Develop campaigns around Christmas, Valentine's Day, Eid, Mother's Day, birthdays and other key dates., • Create campaigns designed to increase bookings during quieter trading periods., • Work with management to develop attractive offers while protecting profitability., • Measure campaign performance and make recommendations for improvement. Events & Private Hire • Develop marketing strategies to increase private events and group bookings., • Promote birthdays, engagements, celebrations, corporate events and other private functions., • Create promotional materials and digital campaigns for private events., • Build relationships with event planners, local businesses and relevant organisations., • Support the management team in promoting special events and entertainment nights. Influencers & Partnerships • Identify and build relationships with relevant local influencers, food bloggers and content creators., • Organise influencer visits and collaborations., • Develop partnerships with local businesses, hotels, offices and community organisations., • Explore opportunities for cross-promotions and collaborative campaigns., • Monitor the performance and commercial value of partnerships. Customer Acquisition & Retention • Develop initiatives to attract new customers to Layali Lounge., • Support strategies designed to increase repeat visits and customer loyalty., • Develop email, database and customer communication campaigns where appropriate., • Analyse customer feedback and identify opportunities to improve the overall guest experience., • Work with management to promote new products, menus and services. Advertising & Paid Marketing • Plan and manage paid advertising campaigns across relevant digital platforms., • Monitor advertising budgets and campaign performance., • Work with external agencies or suppliers where required., • Ensure marketing spend delivers measurable commercial results., • Analyse cost per lead, booking, customer acquisition and campaign return where appropriate. Brand Management • Maintain a consistent Layali Lounge brand identity across all marketing channels., • Ensure menus, promotional materials, digital content and advertising reflect the brand correctly., • Coordinate photography, videography, graphic design and promotional materials., • Ensure all marketing communications are professional, accurate and aligned with the restaurant's identity. Reporting & Performance • Monitor marketing performance on a weekly and monthly basis., • Provide management with clear marketing reports and recommendations., • Track key performance indicators including:, • Restaurant bookings, • Event enquiries, • Customer acquisition, • Social media engagement, • Website traffic, • Campaign performance, • Promotional performance, • Customer retention, • Use data and customer insights to improve future marketing campaigns. About You The ideal candidate will have: • Proven experience as a Marketing Manager, Marketing Executive or similar role., • Previous experience within hospitality, restaurants, food & beverage, leisure or lifestyle brands is highly desirable., • Strong understanding of digital marketing and social media., • Experience developing and implementing marketing strategies., • Strong knowledge of Instagram, TikTok, Facebook and Google platforms., • Experience creating and managing marketing campaigns., • Strong understanding of local marketing and customer acquisition., • Experience working with influencers, content creators and commercial partners., • Excellent written and verbal communication skills., • Strong creative and organisational skills., • Commercial awareness and understanding of marketing budgets., • Ability to analyse marketing data and turn insights into practical actions., • Excellent attention to detail., • Ability to manage multiple campaigns and deadlines., • Proactive, enthusiastic and hands-on approach., • Ability to work independently while working closely with senior management., • Passion for hospitality, food, events, entertainment and customer experience. Key Personal Qualities We are looking for someone who is: • Creative – able to develop fresh marketing ideas and campaigns., • Commercial – understands that marketing must contribute to business performance., • Proactive – identifies opportunities rather than waiting to be asked., • Organised – able to manage multiple campaigns and deadlines., • Data-driven – comfortable reviewing performance and making improvements., • Customer-focused – understands what motivates customers to visit and return., • Hands-on – willing to be actively involved in content, campaigns and events., • Professional – represents the Layali Lounge brand positively at all times. What We Offer • Full-time position based at Layali Lounge, London., • Opportunity to take ownership of the marketing function for a growing hospitality brand., • Creative and varied working environment., • Direct involvement with the management team., • Opportunity to develop and implement your own marketing ideas., • Opportunity to build a strong portfolio within the hospitality industry., • Competitive salary depending on experience., • Opportunities for career development and progression. Position Details Job Title: Marketing Manager Company: Layali Lounge Location: London Employment: Full Time Working Arrangement: Onsite Industry: Hospitality / Restaurant / Food & Beverage Join Layali Lounge If you are an ambitious and commercially minded marketing professional who can combine creativity, digital marketing, local marketing and business development, we would love to hear from you. Join Layali Lounge and play a key role in growing our brand, increasing customer engagement, driving restaurant bookings and developing our private events business.

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  • Head Chef / Kitchen Manager
    Head Chef / Kitchen Manager
    hace 22 días
    £16.49–£16.51 por hora
    Jornada completa
    Waltham Abbey

    Head Chef — The Owl, Loughton - Owned by Punch Taverns and Managed by CDZ Inns Lippitts Hill, Waltham Abbey, Loughton IG10 4AL | £16.50 per hour | 37.5–40 hours per week Start date: Between 14th September and 12th October 2026 (subject to minor changes) — The Owl is currently closed for a major refurbishment and is due to reopen to the public on 27 October 2026. The Owl, a soon-to-be newly refurbished pub on the edge of Epping Forest, is looking for an experienced and energetic Head Chef to lead our kitchen and oversee all kitchen operations. We require someone with a genuine passion for good food, strong leadership skills, and a background in hospitality — able to inspire your team, uphold food safety standards, and keep a busy kitchen running to a high standard while delighting our guests. You'll play a key role in maintaining The Owl's long-built reputation for excellent food and service. Initial three-month live-in accommodation may be available, subject to additional space being created due to refurbishment plans and satisfactory checks. What you'll do • Lead and supervise the kitchen team — chefs, cooks, food prep staff and porters — fostering a collaborative, enjoyable and motivated environment, • Cook to menu specification and oversee food offering production, ensuring quality, presentation, and consistency, • Manage daily kitchen operations, including stock, ordering, cleanliness, and compliance with health and food safety regulations, • Possibility of developing and contributing to menu specials, reflecting current culinary trends, seasonal ingredients, and guest preferences at a later date., • Train staff in food safety procedures, cooking techniques, and service standards, • Monitor food preparation processes to optimise efficiency and minimise waste, • Coordinate with front-of-house teams to ensure seamless service during busy periods What we're looking for • Proven experience as a chef in a hospitality or restaurant kitchen, ideally with supervisory experience, • Strong culinary skills across food preparation, cooking technique, and kitchen operations, • Sound knowledge of food safety regulations and best practice thereof, • A leader who can motivate and manage a team effectively, including under pressure, • Excellent communication skills with kitchen staff, front-of-house, and guests alike, • Strong organisational skills across inventory management, scheduling, and daily workflows and a quick learner for non-food processes., • A proactive, hands-on approach and genuine passion for delivering exceptional food experiences This is a great opportunity to take ownership of a kitchen with a strong local reputation, lead a motivated team, and play a key part in relaunching and creating a new chapter of your own as The Owl reopens to the public.

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  • Relationship Manager
    Relationship Manager
    hace 27 días
    Jornada completa
    London

    • Manage and develop ongoing relationships with key clients and policyholders of Belgravia Indemnity Service, acting as the primary point of contact for policy, renewal and escalated account queries on behalf of E A SHER LTD., • Manage client accounts and liaise with E A SHER LTD's administrative staff, insurers, underwriters and relevant stakeholders to ensure policies, renewals and claims-related matters are administered efficiently and within required timescales., • Lead, supervise and develop customer relations/client service staff, setting objectives, monitoring performance and providing coaching and training., • Support policy and account reviews and renewal negotiations with key clients, with a focus on maintaining client relationships, account value and retention., • Analyse client account, policy and renewal information to identify trends, risks and opportunities for improved client retention and business growth., • Investigate and resolve escalated client and account issues, including matters relating to policy administration, claims, renewals and service quality, and liaise with the relevant insurance and compliance functions where required., • Liaise closely with E A SHER LTD's administrative and consultancy teams and Belgravia Indemnity Service's compliance, claims and underwriting functions to ensure client requirements are effectively addressed., • Maintain accurate client account and relationship information within the CRM system and prepare reports for senior management on client accounts, renewals, complaints, service levels and relationship performance.

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  • Nail Artist
    Nail Artist
    hace 2 meses
    £13–£14 por hora
    Jornada parcial
    Enfield

    Nail Technician We are looking for a talented and professional Nail Technician to join our sophisticated salon team. The ideal candidate will be passionate about beauty, take pride in delivering exceptional nail services, and provide every client with a warm, personalised experience. Key responsibilities: * Provide high-quality manicure, pedicure, gel, BIAB, extensions, and nail art services. * Consult with clients to understand their preferences and recommend suitable treatments. * Maintain excellent standards of hygiene, cleanliness, and salon safety. * Create elegant, precise, and long-lasting nail finishes. * Build strong relationships with clients and deliver outstanding customer service. * Keep your workstation clean, organised, and fully prepared for each appointment. * Stay up to date with current nail trends, techniques, and professional standards. * Contribute to a welcoming, refined, and professional salon environment. The ideal candidate will have: * Relevant nail technician qualifications and practical experience. * Strong attention to detail and excellent technical skills. * A professional, friendly, and confident manner. * Good communication and customer service skills. * Creativity and an eye for elegant nail design. * A commitment to hygiene and high professional standards. * The ability to work independently while being a positive member of the salon team. What we offer: * A sophisticated and professional working environment. * Opportunities to develop your skills and client base. * Supportive and friendly salon team. * Opportunities for training and professional development. * Competitive pay and/or commission, depending on experience. If you are passionate about nails and take pride in providing beautiful results and an exceptional client experience, we would love to hear from you.

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